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Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Pet rider program
• Referral program
• Vision insurance

• Company driver
• Solo driver

• Driver MUST have 1 year OTR in the last 2 years AND(at least 6 months in the past 14 months OR 3 months in the past 7 months)

• OTR 53 Tractor Trailer experience.
• Not Dump Truck or Garbage Truck

• Automatic transmissions
• Refrigerators, Dual tires, Dual air ride seats, Bunk heatersAutomatic transmissions

• OTR 53' experience.
• Not Dump Truck or Garbage Truck
• The 9 months must include 2 months of winter driving in December, January, or February (Snow experience)

Wireless CCTV LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

WCCTV is currently recruiting for an experienced Territory Sales Executive based in the Dallas/Ft. Worth metroplex. This role is responsible for driving new business growth within the assigned territory by proactively prospecting, developing, and closing opportunities in the field with commercial General Contractors mainly in construction and infrastructure related businesses. The role is highly field-focused, requiring consistent in‑person engagement at active commercial construction and/or infrastructure sites to identify opportunities, build relationships and convert prospects into long-term customers.

This is truly a sales "hunter" role and requires the incumbent to spend 4 to 5 days per week in the field, actively prospecting within the assigned territory.

Candidates must have the ability to drive throughout the assigned territory in the DFW metropolitan area for sales calls and site surveys. Mileage reimbursement provided. In addition, candidates must be able to navigate active construction sites. Primary responsibilities include:

New Business & Territory Development

• Develop and execute a territory sales plan to grow market share and sales volume within the commercial general contractor construction and infrastructure verticals.
• Identify, qualify, and close new business opportunities aligned to monthly and quarterly revenue targets, including new installations, contract value and contract length.
• Build a robust pipeline of prospects through consistent outbound activity and field engagement.

In‑Field Prospecting & Job‑Site Activity

• Conduct in‑field prospecting by walking active construction and infrastructure sites, engaging with site managers, project managers, and decision-makers.
• Generate opportunities through face-to-face cold calling, site visits, and on‑site relationship building.
• Represent WCCTV professionally and credibly on job sites, understanding construction and infrastructure workflows and site protocols.

Lead Generation & Relationship Building

• Identify new customers using direct methods such as in‑person and telephone cold calling.
• Identify new customers using indirect methods including referrals, networking events, CRM insights, and industry intelligence.
• Work closely with the Inside Sales / Sales Development team to maximize lead conversion and follow-up activity.
• Develop long-term relationships with customers to support repeat business and account expansion.

Sales Execution & Customer Solutions

• Identify, qualify, and assess customer needs to recommend appropriate products and services.
• Prepare and manage quotes, proposals, and sales documentation using the Company’s CRM system.
• Maintain accurate pipeline management, forecasts, and activity tracking within CRM.

Planning, Reporting & Market Intelligence

• Effectively plan and manage daily and weekly activity to achieve required sales targets.
• Provide regular reporting on sales activity, pipeline, and performance to internal Sales Management.
• Gather and share market intelligence, including competitor activity, customer trends, and emerging opportunities or threats.

Qualifications:

• High school diploma or equivalent required. Associates degree in Business, Marketing or related discipline preferred.
• Minimum of 2 to 3 years experience in a quota-carrying, outside/field sales role required.
• Previous experience selling or renting into the construction/infrastructure industry (e.g. contractors, equipment rental, site services, security, or related sectors) to include experience selling solutions into project-based or site-based environments required.
• Experience managing a defined sales territory with minimal supervision also required.
• Proven track record of new business development and meeting or exceeding sales targets.
• Must have a strong “Hunter” mentality - comfortable with cold calling, prospecting, and face-to-face sales conversations.
• In-depth knowledge of sales strategies, sales planning process, pipeline development and forecasting.
• An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
• Prior experience effectively utilizing CRM systems such as Salesforce/Sugar and structured sales processes required. Effective computer skills to include MS Office, Outlook, Teams and other related software required.
• Excellent organization, negotiation, time management and attention to detail are a must.
• Demonstrated ability to prepare complete accurate quotes and proposals as well as sales orders is required.

Compensation & Benefits:

• Competitive base salary up to $75,000 per year depending upon experience and up to $50,000 bonus per year for total on-target earnings (OTE) of up to $125,000.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, short-term disability and life insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.
• Mileage reimbursement for use of a personal vehicle.

Candidates must already have a work authorization that would permit them to work in the US.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.

Pay: $32.00 - $35.00 per hour

Idaho Site Works is a growing comprehensive construction contractor based in Nampa specializing in earthwork, wet utility installation, and commercial and civil construction services. Our team supports projects throughout the state with modern equipment, skilled operators, and a commitment to quality, safety, and efficiency.

We are seeking a team member with Class A CDL with experience in running heavy haul gravel trucks. The candidate should have experience with operating side dump, end dump, truck/pup or super dump.

Qualifications:

• Class A CDL (tanker endorsement encouraged)
• Caring personality - we are a team - We get it done together.
• Safe- OSHA 10 Required within 30 days of hiring. OSHA 30 Preferred.
• Accident Free Driving Record
• Familiar with loading and unloading soils and gravel on site and within dump locations
• Experience in running lowboy and flat bed trailers.
• Experience with navigating ports of entry
• Knowledge of FMCSA and DOT Regulations
• Experience in Operating all types of Construction Equipment/Machinery – Trucks, Skid Steers, Excavators, Dozers, Rollers – etc.
• Flawless CDL record
• Great written and verbal communication skills, in English

Responsibilities:

• Operate truck in a safe and efficient manner.
• Familiarity with local roadways and routes.
• Maintain a clean and organized work area.
• Perform daily vehicle inspections to ensure safety and compliance with regulations.
• Be familiar with and Follow all safety protocols and procedures.
• Load, unload, and transport materials to designated locations.
• Communicate with dispatchers regarding routes and schedules.
• observe and document truck issues, safety concerns, maintenance problems through designated reporting processes.

Job Type: Full-time

Benefits: Idaho Site works cover 100% of employee’s medical plan. dental, vision, and disability available at employee’s discretion with deductibles met according to insurance plan.

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid orientation
• Paid training
• Parental leave
• Passenger ride along program
• Safety equipment provided
• Tuition reimbursement
• Vision insurance

Idaho Site Works is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Idaho Site Works, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time. Please call or text 2 or email

OUR REGIONAL REEFER TRUCK DRIVERS EARN UP TO $0.66 CPM
What We Offer:

• $0.64- $0.66CPM (dependent on location and experience)
• ADDITIONAL$0.05CPM Monthly Performance Bonus
• Guaranteed Payment of $1,200 Per Week
• Home Weekly
• Primarily Runs within a 550 mile radius of your location
• Trucks No Older Than 3 Years Old
  • Volvo, Freightliner, and Kenworth
  • All Trucks Equipped With Inverters Refrigerators

Perks:

• Pet Rider Policy
• Free Sirius XM Radio
• 24/7 Dispatch
• $0 Deductible Health

Benefits:

• Health, Dental, Vision
• Short Long Term Disability Insurance
• Free $20,000 Life Insurance Policy
• 401K With 3.5% Company Match

APPLY TODAY!
Interested in Leasing? Ask us about our Lease Purchase Program!

Requirements:

• Must Be at Least 23Years of Age
• 1 Year of Tractor Trailer Driving Experience in the Last 3 Years
• Valid Class A CDL

Service Manager – Agricultural Equipment

Location: Syracuse, KS

Reports To: Location Manager & Director of Service

Employment Type: Full-Time, Exempt

Position Summary

We are seeking a motivated and experienced Service Manager to lead and manage the Service Department for an agricultural equipment dealership. The ideal candidate will have a strong technical background in heavy equipment, proven leadership skills, and the ability to build long-term customer relationships.

In this role, the Service Manager will oversee daily service operations, manage technicians, ensure high-quality customer service, and drive department productivity and profitability. The position requires strong organizational, communication, and leadership abilities to manage work orders, service calls, inspections, warranty claims, and technician development while maintaining operational efficiency.

Key Responsibilities

Service Operations Management

• Develop, implement, and monitor effective Service Department processes to ensure high levels of customer satisfaction.
• Oversee service work orders, repairs, inspections, warranty work, and product improvement programs.
• Schedule and assign work to technicians based on skill sets and workload.
• Review repair orders for completeness and accuracy prior to billing.
• Ensure all tools, equipment, and service vehicles are properly maintained and in good working condition.

Team Leadership & Development

• Supervise Service Technicians, Set-up Technicians, Ag Tech Interns, Detail Technicians, Maintenance Technicians, and Service Administrative staff.
• Recruit, onboard, and develop service personnel.
• Conduct performance reviews and support ongoing training and skill development.
• Foster a collaborative and team-focused work environment.

Customer & Business Development

• Build and maintain strong relationships with customers to drive loyalty and repeat business.
• Develop and execute a Service Department marketing plan aligned with company goals.
• Coordinate customer clinics, field demonstrations, and promotional events.
• Ensure timely submission of warranty and Product Improvement Program claims.

Operational & Financial Oversight

• Develop annual department goals and budgets aligned with organizational objectives.
• Monitor service performance and productivity metrics.
• Maintain knowledge of industry products including John Deere and competitive agricultural equipment.

Safety & Compliance

• Ensure all safety policies and procedures are followed within the service department.
• Maintain a clean, organized, and safe work environment.

Qualifications:

• 3+ years of experience in service department operations
• Strong technical background in heavy equipment or agricultural machinery
• Experience managing or supervising service teams
• Familiarity with agricultural equipment such as tractors, trailers, and farm machinery
• Knowledge of John Deere or similar agricultural equipment brands preferred
• Strong sales and customer relationship skills
• Excellent written and verbal communication skills
• Strong organizational and interpersonal abilities
• Proficient computer skills
• Basic understanding of financial principles related to service department operations
• Experience with Service Advisor or similar diagnostic/service management systems is preferred

Physical Requirements:

• Ability to sit, stand, walk, bend, and reach for extended periods
• Ability to lift up to 50 lbs. without assistance
• Frequent computer use
• Driving as part of job duties
• Ability to hear normal tones and maintain visual awareness in a service environment

Additional Requirements

• Must be able to pass a pre-employment drug screening
• Must have a clean motor vehicle record

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.