Nicegram App Store Jobs in Usa
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Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job SummaryUnder supervision of the Store Manager, manages the Non-Perishable Food and Merchandise Operations. Assists the Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the Store Manager in ensuring a safe working environment and provides protection for company assets according to required procedures. Assists the Store Manager in ensuring staff and store compliance with all applicable food handling rules and regulations.
Duties and Responsibilities- Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise.
- Stock merchandise, rotate and face merchandise on shelves, and build merchandise displays.
- Restock returned and recovered merchandise.
- Open the store a minimum of one day per week; close the store a minimum of one day per week.
- Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
- Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
- Assist with management of the store in the Store Manager's absence.
- Assist the Store Manager, as directed, with scheduling employees; enter payroll information into computer.
- As directed by the Store Manager, order drop-shipments.
- Assist the Store Manager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
- Assist with the efficient staging, stocking and storage of merchandise.
- Ensure that merchandise is presented according to established practices and Store Manager direction; utilize merchandise fixtures properly including presentation, product pricing and signage.
- Assist in plan-o-gram implementation and maintenance.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Conduct safety meetings in absence of the Store Manager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Comply with company policies and procedures; assist the Store Manager in ensuring employee compliance.
- Assist Store Manager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
- Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
- Assist the Store Manager to ensure the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find Fill Fix) procedures.
- Frequent walking and standing.
- Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
- Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
- Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
- Fast-paced environment; moderate noise level.
- Occasionally exposed to outside weather conditions.
- May be exposed to extreme cold in freezers.
- Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
- Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
- Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform cash register functions to generate reports.
- Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
- Knowledge of all local and state food handling certifications and requirements.
- Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Knowledge of inventory management and merchandising practices.
- Knowledge of food handling, safety and sanitation regulations.
- Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
- Ability to interface with staff, suppliers and customers in a respectful and effective manner.
- Good organizational skills with attention to detail.
- Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
- Ability to obtain the required local and state food handling management certifications.
- High school diploma or equivalent strongly preferred.
- Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.
Dollar General Corporation is an equal opportunity employer.
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $8.50 - $11.25
New Hampshire Liquor & Wine Outlets
W. Lebanon, NH, USA
Retail Store Manager I
SOC 41, Band 3
Position #14014
$17.81/hour - $23.39/hour
*See total compensation information at the bottom of announcement.
The State of New Hampshire, Liquor Commission has a full-time vacancy for a Retail Store Manager I.
Summary:
To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
MINIMUM QUALIFICATIONS:
Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school.
License/Certification: Valid driver's license
Other Requirements:
1. Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
2. Must be able to work a schedule that includes day, evening, and weekend hours.
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS:
One year of experience in a public contact, retail store, cash-handling position preferred.
AFTER-HIRE REQUIREMENTS:
None
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: ? Yes ? No
Broad Group Level Advancement Available: ? Yes ? No
Responsibilities:
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire's reputation.
Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory.
Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary.
Calculates sales transactions and prepares and makes bank deposits.
Reviews and interprets computer print outs and makes recommendations to the Store Manager.
Supervises and provides guidance to store personnel in the performance of their duties.
Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
On occasion is assigned to work in other stores requiring travel to store locations.
Disclaimer Statement: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
In addition, applicants are subject to a criminal background check and reference check.
For further information please contact:
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
*Dental Plan at minimal cost for employees and their families ($500-$1800 value)
* Flexible Spending healthcare and childcare reimbursement accounts
*State defined benefit retirement plan and Deferred Compensation 457(b) plan
*Work/life balance flexible schedules, paid holidays and generous leave plan
*$50,000 state-paid life insurance plus additional low-cost group life insurance
*Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
the specifics? Explore the Benefits of State Employment on our website:
:// Access: Relay NH 1-8
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose.
GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $15.55 - $18.30
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties and Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Pay:
$15.50 - $18.25
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $14.50 - $17.25
As a Store Manager Trainee, you'll train on all aspects of successfully running a store in preparation for running for your own store. You'll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team.
Position Type: Full-Time Estimated Hours: 48-50 hours per week Store Manager Trainee Starting Wage: $28.50 per hour Estimated Store Manager Earning Potential Year 1: Up to $89,500 (inclusive of salary and bonus when applicable) *Estimate may vary by location
Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.
Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
Handles customer concerns and ensures an appropriate resolution
Ensures proper store signage is maintained at all times, as well as the quality and freshness of ALDI products
Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates
Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels
Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
Conducts store meetings
Identifies training and development opportunities that will assist direct reports in achieving enhanced performance
Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate
Achieves store payroll and total loss budgets
Manages cash audits in conjunction with their direct leader according to company guidelines
Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position
Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
Oversees product merchandising and maintains proper stock levels through appropriate product ordering
Conducts store inventory counts and reconciliations according to company guidelines
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodations.
Job Qualifications:
You must be 21 years of age or older to be employed for this role at ALDI
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous customer service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
Prior management experience preferred
Travel:
Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirements
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.