Nextech Internet Jobs in Usa

Position Title: Real-Time Energy Scheduler/Curtailment Specialist

Organization Name: Applied Talent Resources

Reports To: VP of Operations

FLSA Status: Exempt/Full Time

Job Level: Individual Contributor

Primary Location: Fargo or Jamestown, ND

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Job Overview:

The Real-Time Scheduler / Curtailment Specialist plays a critical operational role in Applied Digital’s energy optimization strategy across its North Dakota data center footprint. This role focuses on executing real-time and intraday curtailment actions, monitoring price signals, and ensuring operational compliance during high-volatility windows.

This position requires strong situational awareness, rapid decision-making skills, and a technical understanding of grid behavior, LMP price dynamics, and operational constraints. Candidates from power plant operations, utility dispatching, ISO operations, or generation control rooms are highly preferred due to their experience in fast-paced, time-sensitive environments.

Key Responsibilities:

Real-Time Operational Execution

• Execute curtailment actions based on live market prices, operational limitations, and approved strategy.
• Continuously monitor LMP price curves, real-time SCADA data, load forecasts, outage impacts, and congestion trends.
• Adjust site operating levels when intraday price deviations or grid advisories occur.
• Coordinate tightly with Operators to ensure precise and timely execution of curtailment instructions.

Utility / Market Coordination & Compliance

• Submit curtailment notifications, operating adjustments, and required communications to utilities or market operators.
• Interpret and act on system advisories, transmission congestion notices, outage reports, and tariff requirements.
• Monitor for imbalance risk, schedule deviations, or non-compliance conditions and escalate as needed.
• Ensure all actions align with utility tariffs, operational limits, and internal compliance standards.

Cross-Functional Collaboration

• Partner with Analysts to refine optimization models, deliver real-time data feedback, and strengthen short-term forecasting.
• Provide operational insights to Engineering and Operations Leadership based on real-time system behavior.
• Support training of Operators on foundational optimization principles and response pathways.

Continuous Improvement & SOP Development

• Participate in daily review of prior-day events to evaluate execution quality and identify optimization improvements.
• Assist in the development of SOPs, escalation ladders, and response playbooks.
• Support the expansion of automation, dashboards, and tracking systems.

Peak Volatility Coverage

This role is part of a rotating coverage schedule for the hours most critical to optimization:

• 6 AM – 10 AM (morning volatility)
• 5 PM – 9 PM (evening volatility)

Additional availability may be required during extreme weather, unplanned grid events, or market anomalies.

Required Qualifications:

• 2–5+ years of experience in any of the following:
• Utility real-time operations or load dispatch
• Power plant control room operations
• Generation dispatching or merchant power scheduling
• Transmission or balancing authority operations
• Strong understanding of:
• LMP pricing behavior and congestion impacts
• Transmission constraints, reliability events, and operational limits
• Ramp rates, load flexibility, and industrial operating profiles
• Proficiency with SCADA systems, dispatch consoles, or utility/ISO operational portals.
• Ability to interpret operational and pricing data quickly and accurately.
• Strong verbal communication skills and calm decision-making under pressure.

Preferred Qualifications:

• Experience operating within MISO, SPP, ERCOT, or similar markets.
• Familiarity with large industrial loads, data center operations, or flexible load management.
• Exposure to demand response programs, curtailment workflows, or load optimization.
• Experience building or using real-time dashboards or plotting/analytic tools.

Physical Requirements:

Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.

Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

Working Conditions by Location:

Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and e-mail during business hours. (See Telework policy.)

Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company’s professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Customer Care Associate

Immediate opportunity for a Customer Care Associate to join a top-notch company experiencing rapid growth!

RESPONSIBILITIES:

• Support chain managers in helping to define, grow, and maintain relationships with chain account buyers to proactively define their future needs.
• Leverage ongoing contact with chain customers to support relevant programs/initiatives from Sales and Marketing.
• Assist chain managers with identifying, preparing, and/or documenting chain-account related collateral (e.g., account status, reporting trends, sales presentations).
• Identify and expedite ongoing issues/problems with a given chain, assisting in the planning and coordination of solutions.
• Participate in chain customer meetings as appropriate to ensure awareness, understanding, and involvement in operational issues and potential revenue opportunities.
• Build, maintain, and demonstrate in-depth working knowledge of all technology and/or reports required (e.g., 9ci) to support chain customer requests.
• Monitor and resolve problems, questions, and/or inquiries from customers, drivers, and sales team members regarding chain customer account details (e.g., one-off changes to chain account orders, requests for delivery information, inquiries for relevant documents).
• Triage/send incoming non-chain customer care emails/calls/e-inquiries to other parts of Enterprise Business Services (e.g., AP, AR) (e.g., Sales) as appropriate.
• Work collaboratively with other internal team members and chain customers as needed to obtain required information from and share results with appropriate stakeholders.

This is a 6+ month contract-to-hire position in Schertz. Enjoy an onsite work environment for training, then 3 days onsite.

Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.

REQUIRED SKILLS:

• 1-3 years of experience in a customer care role in a call center environment
• Experience with internet-based phone systems
• Salesforce
• MS Office proficiency
• Detail-oriented
• Excellent communication skills
• High school diploma

PREFERRED SKILLS:

• 3-5 years of experience
• Bachelor's degree
• Associate's degree
• CRM
• Database query

Must be authorized to work in the US. Sponsorships are not available.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Lyons, GA area, and other locations within approximately 45 miles of Lyons.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Springfield, MO area, and other locations within

approximately 45 miles of Springfield.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Scottsbluff, NE area, and other locations within approximately 45 miles of Scottsbluff.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Oversee and manage a staff that will include some combination of Sr. Account Executives, Account Executives, and Account Managers with responsibility to oversee the Insurance Programs for assigned clients. Generally, this position is a very experienced team leader who manages a specific book of business. This position is matrixed to General Business Producers under whose auspices the Sr. Account Consultant is fully responsible and accountable for the total management of assigned clients. Primary function is to maximize Producer ability to generate revenue by relieving Producer non-sales duties and activities.

Customer Satisfaction and Client Retention

• Oversee and manage the execution and delivery of client calendar/timeline milestones
• Lead and conduct meetings and other communication with client to assess, maintain, and improve customer satisfaction as well as, when appropriate, take on client-facing duties previously handled by Producer.
• Proactively maintain positive client relationship and have mastered the ability to analyze situations, make proactive decisions and direct a team to follow-through
• Demonstrate a strong consultative ability to instruct and provide strong guidance to the client, achieving a high-level of trust
• Monitor and manage the quality of service delivered to the client by MMA team members and carriers/vendors
• Monitor, manage, and facilitate the resolution by carriers/TPAs/vendors and MMA team members of escalated service issues

Client Consultations/Recommendations

• Consult with clients and make strategic Risk Management plan design recommendations.Risk Management Plan design recommendations should align with clients’ business strategy, culture, and priorities and should focus on trend management
• Maintain strong working knowledge and command of carrier/vendor products and services and effectively deliver appropriate carrier recommendations and product and service solutions to clients
• Maintain strong working knowledge and command of MMA services, resources and capabilities, and leverage them appropriately on behalf of clients
• Present financial/risk management reports providing data and information pertinent to risk management, plan design recommendations, products/services recommendations, renewal projections/planning, budget planning, etc.

Renewal / Account Rounding Process

• Present and review plan performance reports and renewal projections
• Conduct pre-renewal planning meetings, including recommendations for renewal strategies
• Work with Team to manage renewal bid/marketing strategy and deliver renewal presentations
• Manage renewal negotiations on clients’ behalf
• Make recommendations for additional products/services and for expanding broker/consultant services

Client Relationship Management -Developing, maintaining and expanding business relationships with key client decision makers and senior leaders, often C-suite level

Marketing/Sales Activities - Represent MMA at conferences, meetings, councils, community, and industry events

Internal Contributions and Functions

• Demonstrate strong leadership capabilities leading the account team:
• Setting strategy and tone for the team
• Providing reasonable onboarding and training guidance to teammates
• Demonstrate strong judgement and delegating when appropriate to accomplish work through influencing others, especially Account Executives and Managers.
• Providing performance expectation and correction, as needed
• Providing performance feedback on a regular basis as well as having input on annual performance reviews
• Utilize Department Leader and Human Resources as support when determining staff performance and performance management issues, when/if they arise.
• Proactively collaborate with appropriate Director of Client Services to ensure Agency workflows, processes, and procedures are properly utilized by Account Managers and Analysts.
• Serve as internal subject matter expert in designated areas of expertise.
• With Producer, create service milestones to ensure appropriate services are being offered to clients, midyear reviews, claims reviews, and loss control services offered when appropriate.
• Meet or exceed standards of excellence, including but not limited to:
• Insure maintenance of files and records in an orderly, timely manner via use of Sagitta and Image Right.
• Ensure Service Plans Commitments via consistent use of Renewal Timeline.
• Proficient in creation of and use of key industry risk management strategies or documents routine to daily service processes, ie:
• Risk identification and assessment
• Coverage evaluation
• Risk retention strategies (deductibles, SIR’s, Captives)
• Maintain and exhibit a positive, professional appearance and image.
• Understand and adhere to policies and procedures within the MMA employee handbook.

REQUIREMENTS:

• Licensed: Texas P&C Agent
• 10+ years of Executive/Senior Level Account Management or Underwriting experience that includes some personnel oversight
• CIC & CRM, or CPCU required
• If no designation, then 15+ years of experience as an Sr. Account Consultant or Account Executive
• Mastery level knowledge of property and casualty products, services, market dynamics, carriers/wholesalers/vendors for guaranteed cost and loss sensitive programs.
• High level of organization with strong attention to detail and the ability to set, recognize, and manage multiple priorities and deadlines are essential.
• Applied knowledge and skills in the areas of verbal and written communication and interpersonal relations.
• Accuracy and the ability to execute short and long term goals and to work independently are essential.
• Proficient with Microsoft Office Suite, especially email, Word, and Excel, and PowerPoint and current internet technology.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Naperville, IL area, and other locations within approximately 45 miles of Naperville.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Macon, GA area, and other locations within approximately 35 miles of Macon.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Hidalgo County, TX area, and other locations within approximately 45 miles of Hidalgo County.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

What you’ll do:

Design and deliver enterprise-grade solutions for Release and Change Management within IT Service Management. Drive automation, data driven and AI enabled integration, and process optimization to enhance resilience, accelerate delivery, and ensure service reliability. Focus on transitioning from fragmented, application-specific practices to mature enterprise models by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM processes.

• Architecture & Design: Build scalable, high-availability systems for standardized RM/CM processes. Integrate automation, AI, and data analytics for efficiency and consistency.
• Agile & DevOps Enablement: Embed SAFe, Agile, DevOps, and CI/CD principles. Optimize pipelines for rapid, secure deployments.
• Data and AI-Enabled Release Management Strategy: Transition from fragmented, app-driven practices to a mature enterprise model by embedding data and AI-powered capabilities across solution areas—predictive analytics, automated risk assessment, and intelligent change validation.
• Requirements & Integration: Translate business needs into technical specifications. Ensure seamless integration with ITSM platforms, cloud services, and infrastructure.
• Sprint-Based Delivery: Use iterative sprint approach to develop standardized policies and tools, pilot quickly, and scale across the enterprise.
• Technical Leadership: Guide cross-functional teams, foster innovation, and align solutions with business objectives.
• Performance & Reliability: Analyze system performance, troubleshoot proactively, and minimize incidents. Benchmark metrics. Building Dashboard for tracking progress and metrics.
• Governance & Compliance: Standardize RM/CM processes with secure, auditable, and repeatable patterns.
• Continuous Improvement: Use post-release analytics to refine processes and adopt emerging trends.
• Documentation & Training: Maintain clear documentation and deliver training on AI-enabled RM/CM strategy to enterprise partners.
• Mentoring; Drives Culture of Continuous Improvement

What you’ll need:

• Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management.
• Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI, Python
• Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation

What you’ll bring:

Required

• 7+ years in Systems Engineering, ITSM, RM/CM
• Expertise in SAFe, Agile, DevOps, CI/CD, Data Analytics, building Gen AI use cases
• Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow)
• Modern Enterprise Release Management/Change Management and ITSM
• Advanced expertise in Excel, PowerPoint, PowerBI

Preferred

• BS/BA in Computer Science
• Preferred Tools (Modern Release Management processes for Agile and DevOps environments)
• Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM
• Relevant certifications (SAFe, Agile, DevOps, AI/ML)

Our Principal System Engineering earns between $141,300-$237,400 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.