Nextech Internet Jobs in Usa
1,379 positions found — Page 65
A
Service to Sales Manager
Salary not disclosed
Fred Anderson is looking for a Service to Sales Manager for their Kia of Greenville team! Flexible schedule, office setting environment making phone calls, emails, and additional reach outs to customers regarding appraisals on their vehicles.
Working with KBB and other software to identify trade value and set appointments to have the vehicle appraised with our dealership.
What we are looking for: Individuals with friendly and outgoing personalities Ability to build a strong rapport with guests Possess strong communication and organizational skills Excellent computer skills with the ability to learn new software Stay up to date on products to be able to successfully explain product performance and benefits to customers Individuals with prior sales, customer service, or hospitality experience is a plus A valid driver’s license with an acceptable motor vehicle record is required High school diploma or equivalent Responsibilities: Follow up internet leads from Kelly Blue Book of customers who have submitted appraisal requests for their vehicles Prospect for sellers via all mediums (craigslist, classified ads, etc.) Work internet and phone leads that are submitted by customers wanting to sell their vehicles.
Photograph and identify values on vehicles Develop and maintain a buying network Review trade-ins and appraisals through already-established processes Market to customers selling their vehicles What we have to offer: A culture of caring, belonging, and respect for everyone Managers that people want to work with Career growth and advancement Competitive compensation plans 401k retirement plans with company match Comprehensive health benefits packages, including telehealth and behavioral health services Paid employee referral program Recognition and bonus programs Paid time off and vacation benefits Employee discounts on parts, service, vehicle purchases, and local entertainment Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Working with KBB and other software to identify trade value and set appointments to have the vehicle appraised with our dealership.
What we are looking for: Individuals with friendly and outgoing personalities Ability to build a strong rapport with guests Possess strong communication and organizational skills Excellent computer skills with the ability to learn new software Stay up to date on products to be able to successfully explain product performance and benefits to customers Individuals with prior sales, customer service, or hospitality experience is a plus A valid driver’s license with an acceptable motor vehicle record is required High school diploma or equivalent Responsibilities: Follow up internet leads from Kelly Blue Book of customers who have submitted appraisal requests for their vehicles Prospect for sellers via all mediums (craigslist, classified ads, etc.) Work internet and phone leads that are submitted by customers wanting to sell their vehicles.
Photograph and identify values on vehicles Develop and maintain a buying network Review trade-ins and appraisals through already-established processes Market to customers selling their vehicles What we have to offer: A culture of caring, belonging, and respect for everyone Managers that people want to work with Career growth and advancement Competitive compensation plans 401k retirement plans with company match Comprehensive health benefits packages, including telehealth and behavioral health services Paid employee referral program Recognition and bonus programs Paid time off and vacation benefits Employee discounts on parts, service, vehicle purchases, and local entertainment Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Not Specified
Automotive Technical Specialist
🏢 Percepta
Salary not disclosed
At Percepta, we bring first-class service across each market we support.
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
Not Specified
Technical Service Representative II
🏢 Percepta
Salary not disclosed
Powertrain Assistance Center (PAC) At Percepta, we bring first-class service across each market we support.
As a Technical Representative II in Melbourne Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing • Receive inbound calls from competitive make dealerships and independent repair facilities regarding powertrain warranty claims adjudication per contract terms and contact handling processes.
• Receive inbound calls from F/L dealerships, competitive make dealerships, independent repair facilities, and vehicle owners regarding warranty process/policy and claims adjudication per contract terms and contact handling processes.
• Receive inbound calls from independent inspectors taking verbal inspections reports and documenting them in the appropriate systems.
• Receive inbound emails from 3rd party vendors and process warranty claims for Motor craft products.
• Review digital photographs and supporting documentation.
• Provide real time powertrain related technical assistance to competitive make dealerships and independent repair facilities.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to independent repair facilities and dealerships providing claim approval/denial details.
• Communicate with dealers and repair facilities in a professional, knowledgeable, empathetic manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Provide assistance to F/L dealerships inquiring about the national powertrain network (NPN) • Provide assistance to F/L dealerships submitting powertrain warranty registrations.
Properly log all dealer contacts into appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
What You Bring to the Role • High School Diploma or equivalent • Minimum 2-3 year of customer service experience • Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training
- preferred A Bit More About Your Role • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to read and understand workshop manual and electrical schematics • Ability to speak confidently about repair procedures • Proficiency with part numbers and parts catalog supersession pertaining to powertrain assemblies • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems • Communicate and articulate in a professional and effective manner both verbally and written • Ability to provide technical coaching and feedback to TSR I & II level agents • Ability to exercise independent judgment and decision making • Reasoning ability and logical thinking • Strong computer and typing skills
- speed and accuracy of 40-60 WPM required • Intermediate computer skills required, i.e.
Web Browsing, Email • Two years of customer service experience with an emphasis on chat required • Ability to maintain the highest level of confidentiality • Basic knowledge of Microsoft Outlook, Excel, and Word preferred • Ability to work in a team fostered environment • Ability to work in a multi-tasked environment, while prioritizing and organize work About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect- a team that is accountable, dependable and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment.
Percepta is an Equal Opportunity Employer.
As a Technical Representative II in Melbourne Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing • Receive inbound calls from competitive make dealerships and independent repair facilities regarding powertrain warranty claims adjudication per contract terms and contact handling processes.
• Receive inbound calls from F/L dealerships, competitive make dealerships, independent repair facilities, and vehicle owners regarding warranty process/policy and claims adjudication per contract terms and contact handling processes.
• Receive inbound calls from independent inspectors taking verbal inspections reports and documenting them in the appropriate systems.
• Receive inbound emails from 3rd party vendors and process warranty claims for Motor craft products.
• Review digital photographs and supporting documentation.
• Provide real time powertrain related technical assistance to competitive make dealerships and independent repair facilities.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to independent repair facilities and dealerships providing claim approval/denial details.
• Communicate with dealers and repair facilities in a professional, knowledgeable, empathetic manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Provide assistance to F/L dealerships inquiring about the national powertrain network (NPN) • Provide assistance to F/L dealerships submitting powertrain warranty registrations.
Properly log all dealer contacts into appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
What You Bring to the Role • High School Diploma or equivalent • Minimum 2-3 year of customer service experience • Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training
- preferred A Bit More About Your Role • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to read and understand workshop manual and electrical schematics • Ability to speak confidently about repair procedures • Proficiency with part numbers and parts catalog supersession pertaining to powertrain assemblies • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems • Communicate and articulate in a professional and effective manner both verbally and written • Ability to provide technical coaching and feedback to TSR I & II level agents • Ability to exercise independent judgment and decision making • Reasoning ability and logical thinking • Strong computer and typing skills
- speed and accuracy of 40-60 WPM required • Intermediate computer skills required, i.e.
Web Browsing, Email • Two years of customer service experience with an emphasis on chat required • Ability to maintain the highest level of confidentiality • Basic knowledge of Microsoft Outlook, Excel, and Word preferred • Ability to work in a team fostered environment • Ability to work in a multi-tasked environment, while prioritizing and organize work About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect- a team that is accountable, dependable and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment.
Percepta is an Equal Opportunity Employer.
Not Specified
H
Business Development Center Rep Part Time
Salary not disclosed
Gwinnett Place Honda Location: 3325 Satellite Blvd, Duluth, Georgia 30096 Job Description Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Log all customer comments into Dealership Management System Schedule follow-up contact if no appointment is made in Dealership Management System Confirm scheduled appointments with future customers.
Post scheduled appointments on appointment board in the Business Development Center.
Re-schedule “no-show” customer appointments.
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was.
Schedule future contact as needed.
Maintain and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set.
Forward any customer concerns to the correct department Manager and follow-up.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Maintains accurate timekeeping record in timekeeping system.
Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Work Experience: Previous customer service and/or business development experience.
Ability to deliver superior customer satisfaction.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Strong interpersonal and skills.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, or feel.
Environment Demands: Duties are performed primarily in the Business Development Center.
Work involves continuous contact and interaction with customers and dealership personnel.
Work includes movement around dealership facilities.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to receive and communicate with customers courteously, efficiently, and professionally.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Log all customer comments into Dealership Management System Schedule follow-up contact if no appointment is made in Dealership Management System Confirm scheduled appointments with future customers.
Post scheduled appointments on appointment board in the Business Development Center.
Re-schedule “no-show” customer appointments.
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was.
Schedule future contact as needed.
Maintain and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set.
Forward any customer concerns to the correct department Manager and follow-up.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Maintains accurate timekeeping record in timekeeping system.
Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Work Experience: Previous customer service and/or business development experience.
Ability to deliver superior customer satisfaction.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Strong interpersonal and skills.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, or feel.
Environment Demands: Duties are performed primarily in the Business Development Center.
Work involves continuous contact and interaction with customers and dealership personnel.
Work includes movement around dealership facilities.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to receive and communicate with customers courteously, efficiently, and professionally.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
temporary
M
Manager Activities Food& Beverage
Salary not disclosed
JOB SUMMARY Leads and directs Food and Beverage and Activities teams, to include all culinary, beverage and activities operations.
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Delivery Ops - Mail/Finishing Level 1
Salary not disclosed
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Delivery Ops
- Mail/Finishing Level 1 Dallas, TX
- Onsite 11 months Essential Functions Receive, sort, and process incoming mail, documents, packages, and supplies.
Notify recipients and distribute mail through scheduled delivery runs.
Pick up and deliver mail throughout the facility on scheduled routes.
Record and process accountable mail while maintaining accurate logs.
Track, trace, and resolve delivery issues with USPS and courier services.
Prepare mail and packages for shipment through postal and express services.
Perform quality checks on outgoing mail and validate internal addresses.
Use barcode lookup systems for mail processing and tracking.
Utilize common mail services including fax, postal, and air express systems.
Complete shipping forms and process shipments electronically in shipping systems.
Perform document finishing work such as folding, inserting, and preparing materials for mailing.
Open, scan, and electronically distribute incoming mail.
Assemble, package, ship, and track fulfillment and kitted materials.
Follow mailroom security procedures and tracking protocols.
Scan or barcode incoming mail and packages for tracking purposes.
Log, transmit, receive, and distribute faxes in a timely manner.
Process shipping and receiving using automated tracking systems.
Monitor, order, and replenish mailroom and shipping supplies.
Send and receive email communications related to mail and shipment activities.
Arrange alternative courier services to meet customer delivery requirements.
Operate, clean, and maintain mailroom and shipping equipment.
Contact service providers when equipment maintenance or repair is required.
Determine proper packaging standards for outgoing materials.
Perform driving duties when required.
Required Skills Ability to lift and move up to 50 pounds.
Ability to read, write, and follow instructions in English.
Basic PC and Internet skills, including: Opening applications Creating and managing folders Finding, renaming, deleting, and recovering files Sending and managing emails with attachments Basic internet navigation and web searches Basic knowledge of Microsoft Word (create, edit, print, and save documents).
Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).
Strong customer service and communication skills.
Ability to manage multiple tasks simultaneously.
Ability to work independently with minimal supervision.
Basic data entry skills.
Education Minimum: High School Diploma or equivalent.
Education Verification Education verification required.
Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Delivery Ops
- Mail/Finishing Level 1 Dallas, TX
- Onsite 11 months Essential Functions Receive, sort, and process incoming mail, documents, packages, and supplies.
Notify recipients and distribute mail through scheduled delivery runs.
Pick up and deliver mail throughout the facility on scheduled routes.
Record and process accountable mail while maintaining accurate logs.
Track, trace, and resolve delivery issues with USPS and courier services.
Prepare mail and packages for shipment through postal and express services.
Perform quality checks on outgoing mail and validate internal addresses.
Use barcode lookup systems for mail processing and tracking.
Utilize common mail services including fax, postal, and air express systems.
Complete shipping forms and process shipments electronically in shipping systems.
Perform document finishing work such as folding, inserting, and preparing materials for mailing.
Open, scan, and electronically distribute incoming mail.
Assemble, package, ship, and track fulfillment and kitted materials.
Follow mailroom security procedures and tracking protocols.
Scan or barcode incoming mail and packages for tracking purposes.
Log, transmit, receive, and distribute faxes in a timely manner.
Process shipping and receiving using automated tracking systems.
Monitor, order, and replenish mailroom and shipping supplies.
Send and receive email communications related to mail and shipment activities.
Arrange alternative courier services to meet customer delivery requirements.
Operate, clean, and maintain mailroom and shipping equipment.
Contact service providers when equipment maintenance or repair is required.
Determine proper packaging standards for outgoing materials.
Perform driving duties when required.
Required Skills Ability to lift and move up to 50 pounds.
Ability to read, write, and follow instructions in English.
Basic PC and Internet skills, including: Opening applications Creating and managing folders Finding, renaming, deleting, and recovering files Sending and managing emails with attachments Basic internet navigation and web searches Basic knowledge of Microsoft Word (create, edit, print, and save documents).
Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).
Strong customer service and communication skills.
Ability to manage multiple tasks simultaneously.
Ability to work independently with minimal supervision.
Basic data entry skills.
Education Minimum: High School Diploma or equivalent.
Education Verification Education verification required.
Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Not Specified
B
Part-time Mental Health Therapist (New Compensation & Benefits)
Salary not disclosed
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
- New hourly compensation. 33% increase in base compensation when working with insurance clients.
- $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
- No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. Ai documentation.
- Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
- $500 first client bonus* — Earn when you see your first insurance client within 30 days of applying.
- Therapist Perks Program: Exclusive discounts and perks on clinical tools, professional resources, and wellness benefits.
Additional Benefits
- Work from the comfort of home (fully remote)
- Flexible schedule – you set your own hours.
- Free access to 390+ CEU courses
- Free BetterHelp membership for self-care
- Insurance + cash-pay clients available
- Additional bonuses & incentives for high performers
- Zero overhead: No fees are collected from the therapist, ever.
- Autonomy over clinical decisions
- Access and connect with our community of over 30,000 therapists.
We’re Looking For
- LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
- Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
- 3+ years of mental health counseling experience
- Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
- Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
- U.S. residency, private workspace, reliable internet, and liability insurance
- A private and professional environment for conducting sessions.
- Excellent written communication.
- Must have professional liability insurance.
- Reliable Internet connection.
- Currently residing in the US.
NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
*The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Bonuses vary state to state and are subject to changes and certain requirements must be met to qualify for bonuses.
temporary
C
Director of Merchandising
Salary not disclosed
Cuddledown, a brand of PGI and a company committed to making and selling the finest in home textiles. The quality of our products, combined with our devotion to great customer service, makes us the premiere source for all things cozy. We got our start in 1973 by making just one product: our trademark down comforters. Cuddledown’s product line includes the highest quality down pillows & comforters, fine sheet sets & duvet covers, mattress pads, comfy and cozy sleepwear and slippers. At Cuddledown, we look for unique talent and skills, and above all else, passion. Our employees are enthusiastic team members who love what they do, and come to work every day ready to jump in and roll up their sleeves.
Cuddledown is seeking a strategic and results-driven Director of Merchandising to supervise the management teams of Product Development and to assist in the development and execution of the corporation’s overall goals and business strategy. Responsibilities include ensuring that the company's product range creates competitive advantage, is on brand, has perceived value, is manufactured to the highest quality standards, and is in stock for the Cuddledown consumer. This is to be accomplished through overseeing and directing the development of strategic merchandising plans, effective assortment planning, vendor management, establishing product retails and margin management, as well as closely working directly with inventory management.
Essential Duties and Responsibilities:
- Lead the development and execution of the company's overall and category specific merchandising strategy to meet sales and EBIDTA objectives.
- Lead and effectively manage the Product Development Team to develop innovative product assortments that enhance customer acquisition, while being consistent with the Cuddledown brand.
- Direct product evaluation and testing for new product introductions to ensure compliance with company QA standards, governmental regulations and FTC requirements.
- Direct merchandise selection process and review product managers’ assortments for balance and adherence to strategic and financial objectives.
- Based on established due dates for deliverables, review and approve Product department’s yearly production calendar.
- Review and approve product retail pricing, taking into consideration competitor pricing and company gross margin objectives.
- Ensure the Product Development Team provides clear explanations of product attributes, in order for the marketing team to showcase their unique selling features to optimize demand.
- Ensure that legal and regulatory product guidelines are being met and in compliance with FTC and governmental regulations.
- Review and approve all catalog/seasonal paginations.
- Prepare merchandise performance analysis in preparation for planning meetings to ensure proper space allocation, while maintaining Cuddledown’s image as a high quality brand.
- Ensure that merchandise performance reporting formats and analysis provide clear visibility to key business metrics. Request additional reports or revised reporting formats from the Corporate Director of Business Analysis, when needed to provide insights to optimize merchandise selection.
- Oversee yearly Oeko Tex certification.
- Provide direction and leadership at a senior level to build strategic vendor relationships.
- Ensure that Product Development Team’s merchandising planning process supports inventory planning requirements to meet the company's fill rate goals.
- Collaborate with the Inventory Team, seasonal financial plans and category forecasts in Direct Tech for catalog, internet, wholesale and retail store channels.
- Collaborate and review inventory buy plans and liquidation strategies with Inventory Team, as well as ensure MOQs/minimums are reasonable and in line with company objectives.
- Conduct bi-weekly review with buyers of inventory levels, orders in transit, and product delivery issues.
- Ensure collaborative efforts between product managers, Inventory, and Ecommerce teams to optimize online traffic.
- Oversee the development and annual updates on product training and category assortment materials for Customer Service, inclusive of product training videos.
- Ensure timely notification to the President, Contact Center Operations of any product or delivery issues that will affect Customer Service.
- Collaborate with the Marketing teams to ensure that product is effectively merchandised and promoted across all marketing channels (catalog, website, wholesale and retail store).
- Collaborate with the Creative Team on catalog space allocation to optimize the catalog marketing spend.
- In collaboration with President, determine catalog page count and promotional activities for the catalog and web.
- Oversee the development of merchandising month-end sales and quarterly reports. Participate in all quarterly executive business reviews.
- Develop annual departmental budgets and adhere to planned expenses.
- Develop staffing and succession plans.
- Interview and approve final new hire candidates for Product Development.
- Manage, mentor, educate, and develop Product Development Team members.
- Direct Product Development Team in catalog merchandising and assortment selection process to meet strategic and financial objectives.
- Manage deliverables to support nine seasonal catalogs per year, internet only product line, wholesale products, and retail store.
Experience Requirements:
- Requires a minimum of five to ten years of product development and/or retail buying experience.
- Proficiency with Microsoft Office suites, including Excel, MS Word, Teams, and PowerPoint.
- Proficiency with retailing math calculations and formulas.
- Ability to understand target customer, business objectives, and manage assortment to meet the requirements of both.
- Strong leadership, interpersonal skills, and organizational skills required.
- Must be a creative and strategic thinker with a high level of textile knowledge.
- Ability to prioritize and delegate.
- Strong ability to execute tasks with a sense of urgency, with timely completion of deliverables required for meetings, product development, etc.
- Must be organized and self-motivated.
- Bachelor’s degree in Merchandising, Business, Marketing, or related field.
Benefits/Perks!
- Full benefits package including Medical, Dental, and Vision
- 401k with Company Match
- Paid Vacation Time, Sick Time, and Holiday Pay
- Company-paid Life Insurance and Disability Insurance
- Employee Discounts, Working Advantage Program, Employee Assistance Program and Good RX
Please contact Susan Horrigan, Sr. Corporate Recruiter, Human Resources at (978) 256-4100 x3793, or you may apply directly through our corporate website:
Cuddledown is an Equal Opportunity Employer
Not Specified
Field Interviewer - Part Time
Salary not disclosed
Pay Details
The pay rate for this position is $25/hour. Hourly wage is based on experience and geographical location.
- Flexible work schedule
- Access to an employee discount program
- Reimbursable travel time and mileage
Project Details
RTI International is seeking self-motivated and outgoing individuals to work on an important and long-standing government-sponsored study, the National Survey of Family Growth (NSFG), as Part-Time Field Interviewers.
The National Survey of Family Growth (NSFG), conducted by the federal government since 1973, is a national survey of women and men, 15-49 years of age, designed to provide national estimates of factors affecting pregnancy and birth rates, and general reproductive health. The topics covered in the NSFG are sensitive but extremely important for understanding women’s and men’s health and well-being in the United States.
The NSFG interview covers sexual activity, contraceptive use, pregnancy history (including pregnancy loss), infertility, relationship experience, (including marriages and cohabitation), use of medical services (including family planning, infertility services, and preventative health care), and experience with adoption and foster care. For more information on the NSFG research project and requirements, please see: Interviewers will make face-to-face visits to selected households to screen for eligible respondents and conduct in-person NSFG interviews. Given the survey description above, these interviews require asking sensitive questions to selected respondents in a private setting using a project-provided tablet.
This is an excellent opportunity for individuals looking for a part-time, long-term career with a variable schedule that allows you to work independently and not be stuck in an office. As a part-time Field Interviewer, you will interact with others and approach selected households without a prior appointment.
If you’re interested in engaging people from diverse backgrounds and passionate about the health and well-being of others, this may be the job for you. Qualified candidates MUST be able to work when respondents are available and be comfortable working a consistent, varied schedule to accommodate project needs.
The current data collection period is expected to run through December 2026, however there is the possibility of continued work beyond 2026 depending on sample locations in future years.
Field Interviewers are responsible for:
- Traveling frequently to selected locations to recruit study participants
- Locating selected dwelling units, identifying eligible adult household members, administering a screening interview and recruiting respondents for a longer main interview, if selected
- Making in-person contact with selected respondents to discuss the study, answer questions, and obtain participation
- Collecting confidential information and administering standardized questionnaires
- Independently managing administrative duties, including participating in conference calls and completing online trainings
- Transmitting data as scheduled
- Assuming full and legal responsibility for use and care of project-issued equipment
- Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
- Assuming responsibility for and carefully tracking all participant incentives
- Submitting timely and accurate Time & Expense reports
- Virtually attend scheduled meetings with other members of the project team
- Maintaining regular access to a reliable wireless internet connection in your home for project work
- Meeting weekly with supervisor via Zoom
- This position involves standing, walking and climbing stairs, and transporting equipment and materials such as laptop computers and notebooks weighing 15 pounds or more.
Minimum Required Qualifications
- Must possess High School Diploma or GED
- Possess effective communication skills through speech and listening
- Fluency in English through reading, writing, and speaking
- Available for entire training and data collection period
- Able to successfully complete training
- Must have a valid US driver's license and reliable personal automobile available for business use
- Comfortable using RTI issued tablet, laptop and other associated equipment
- Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
- Able to keep project information confidential
- Willingness to work in various types of weather conditions and after dark
- Must be comfortable asking survey questions on personally sensitive subject matters (e.g. pregnancy, reproduction, sexual activity)
- Must be willing to work approximately 20 hours a week, including weekends and weekday evenings, on a regular basis with occasional weekday daytime hours.
- Must be comfortable working in unfamiliar areas
Preferred Qualifications for Ideal Candidates
- Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
- Effective time, schedule, and workload management skills to meet set deadlines
- Computer skills, namely email and internet proficiency
- Experience conducting in-person, household interviews with randomly selected respondents
- Willingness to travel to other areas in geographical region (e.g., within state, adjacent state) for short periods of time
Work Schedule
- The data collection period is expected to be April, 2026 through December, 2026.
- On average, you will be needed approximately 20 hours per week when work is available.
- On average, you should be available to work in the field 4 days each week.
- The majority of this work is anticipated to be during evenings and weekends.
- Each of your trips to the field are expected to be at least 4 hours long.
Training Details
You must attend a paid 7-day virtual training, not including the weekend, scheduled for April 13 –April 21, 2026 between the hours of 11:00 am and 4:00 pm eastern. You are also required to complete a self-administered home study and pre-training courses prior to attending virtual training.
Accommodation
RTI International will accommodate our job application procedures for disabled veterans and other qualified individuals with disabilities.
If you have a disability that affects the use of our online application system, or if you otherwise need accommodation in connection with the recruiting process due to a disability, please CLICK HERE for information on how to contact us to request an accommodation.
Additional Notifications
RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach--one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.
At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a competitive range of insurance plans (including health, dental, life insurance, a health savings account (HSA), and access to a 401(k) retirement plan.
For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.
RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
For Applicants in US Virgin Islands Only: A record of conviction will not exclude an applicant from being eligible for the position. Factors that may be examined include:
(1) The rational relationship of the nature of the offense to the duties and responsibilities of the position; and
(2) Evidence of the rehabilitation of the applicant.
RTI also participates in the E-Verify program. Click here to view the posters in English and Spanish. Click here to view the anti-discrimination notice issued by the Office of Special Counsel for Immigration-Related Unfair Employment Practices. Click here to view the Right to Privacy in the Workplace/E-Verify Poster
Anticipated Close Date Apr 16, 2026
temporary
E
Senior Social Media Manager
🏢 Edikted
Salary not disclosed
We are seeking a strategic, trend-forward, and highly creative Senior Social Media Manager to lead and evolve our brand presence across all social platforms, with a strong focus on TikTok and Instagram. This role will drive the vision, voice, and performance of our social ecosystem ensuring our brand remains culturally relevant, visually compelling, and at the forefront of digital fashion. As a senior leader within the marketing function, you will own platform strategy end-to-end: from high-level campaign ideation and content direction to analytics, growth strategy, and community development. This role requires both creative instinct and analytical rigor — someone who understands internet culture, fashion storytelling, and how to scale engagement in a fast-moving environment.
What You'll Do
- Develop and execute comprehensive social media strategies across TikTok, Instagram, and emerging platforms, ensuring cohesive storytelling and consistent brand identity.
- Lead the evolution of our TikTok and Instagram presence — driving platform-native content that is innovative, trend-responsive, and culturally relevant.
- Establish long-term growth strategies while identifying short-term viral opportunities.
- Stay ahead of platform updates, algorithm shifts, and competitive movements to maintain a leadership position in the digital fashion space. Creative Direction & Content Execution
- Conceptualize and oversee high-impact content across video, photography, Reels, Stories, and feed posts in collaboration with creative, design, and content teams.
- Translate seasonal campaigns, product drops, and brand initiatives into compelling social-first narratives.
- Ensure content reflects a strong point of view and elevated aesthetic aligned with brand DNA.
- Build and manage structured content calendars to ensure consistency, timeliness, and performance optimization. Performance, Growth & Optimization
- Own platform performance metrics, including engagement, reach, follower growth, and conversion impact.
- Analyze insights and trends to refine strategy, test new formats, and continuously optimize content performance.
- Provide regular reporting and strategic recommendations to leadership. Community & Brand Voice
- Lead community engagement strategy across all channels, ensuring authentic and timely interaction.
- Maintain a cohesive, elevated brand voice that resonates with our audience while fostering meaningful community connection. Cross-Functional Leadership
- Partner closely with Marketing, Creative, E-commerce, and Influencer teams to align social initiatives with broader campaigns and business objectives.
- Mentor junior social team members or content contributors as needed, providing direction and feedback to elevate output quality and consistency.
What You'll Bring
- 4+ years of experience managing social media for a fashion, beauty, or lifestyle brand, with proven growth results.
- Demonstrated expertise in both TikTok and Instagram strategy, including content optimization and audience development.
- Strong understanding of platform algorithms, analytics, paid amplification considerations, and performance tracking tools.
- Proven ability to lead creative campaign development from concept through execution.
- Deep understanding of fashion culture, Gen-Z digital behavior, and emerging internet trends.
- Strong visual eye with experience in video, photography, or creative direction.
- Exceptional communication skills and ability to collaborate cross-functionally.
- Highly organized, proactive, and able to thrive in a fast-paced, high-growth environment.
- Passion for fashion, culture, and digital innovation.
Benefits Include
- Health, Dental, and Vision insurance, plus 401(k)
- Paid Time Off (PTO)
- Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
- Employee discount
- Salary range: 95,000-105,000
Not Specified
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