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SURGICAL MEDICAL ASSISTANT

Role Scope & Responsibilities | Multiple Practice Locations — Bay Area

WHAT WE'RE ABOUT

Aesthetx is a specialized plastic surgery and dermatology practice serving Bay Area clientele from Silicon Valley to Marin — and we're not your typical clinic. We've built something different: a team of highly trained experts who are obsessed with outcomes, grounded in science, and deeply committed to the patient experience. Every treatment, every touchpoint, every hire is held to that standard.

Our vision: To set the standard for aesthetic medicine where scientific innovation, collaborative care, and outcomes define exceptional, personalized patient care.

We hire people who take their craft seriously — clinicians, operators, and leaders who want to be part of building something exceptional. If you're a surgical MA who has put in the years, knows what it takes to support a high-volume surgical practice, and wants to bring that experience to a team that will actually use it — you'll find your people here.

WHAT DRIVES US:

- High-Touch Collaboration: We succeed together. Across sites, departments, and disciplines — no siloes, no egos.

- Scientifically Backed: Every treatment and decision is grounded in evidence. We don't cut corners on outcomes.

- Patient Obsessed: The patient experience is never an afterthought. It's the filter every decision runs through — including what happens in the procedure room.

ROLE SUMMARY

The Surgical Medical Assistant (SMA) is a senior clinical team member who works directly alongside Aesthetx plastic surgeons throughout the full patient journey — from surgical consultations and pre-operative visits through in-clinic procedure support and post-operative follow-up care. This is not an entry-level MA role. The SMA brings a deep understanding of plastic surgery workflows, patient preparation, and clinical support that allows surgeons to operate at the top of their scope.

Two things happen without exception on every shift: every room and patient is fully prepared before the surgeon walks in, and every patient interaction — whether they're coming in for a consult or a week-two post-op — reflects the Aesthetx standard of care. This role requires someone who has earned their skills in the field and is ready to use them.

CORE RESPONSIBILITIES

SURGICAL CONSULTATION SUPPORT

- Prepare patients and exam rooms for surgical consultations — patient history gathered, forms completed, room configured, and all materials ready before the surgeon enters

- Assist surgeons during consultations by documenting relevant clinical notes, capturing measurements or markings as directed, and ensuring the patient's questions and concerns are recorded accurately in the EMR

- Educate patients on what to expect before and after surgery — walk through pre-op instructions, answer questions within scope, and escalate anything requiring provider input immediately

- Coordinate with the front desk and scheduling team to ensure consultation flow is smooth, on time, and that all required paperwork and imaging is complete before the appointment

- Maintain a complete and accurate consultation record in the EMR — history, physical notes, surgeon recommendations, and follow-up plan documented before the patient leaves

PRE-OPERATIVE CARE

- Conduct pre-o PRE-OPERATIVE CARE perative patient visits: review surgical instructions, verify medical clearances, confirm medication holds, and document all required pre-op assessments in the EMR

- Prepare pre-op packets, consent forms, and surgical marking documentation per surgeon preference — ensure nothing is missing before the day of procedure

- Communicate pre-op instructions to patients clearly and empathetically — they're about to have surgery; this interaction sets the tone for their entire experience

- Coordinate with surgeons and clinical leadership to flag any pre-op concerns, incomplete clearances, or patient anxiety requiring additional support before the scheduled procedure date

- Set up and stock in-clinic procedure rooms per surgeon preference — correct instruments, supplies, and sterile field configuration ready before the patient arrives

IN-CLINIC PROCEDURE ASSISTANCE

- Provide direct surgical support during in-clinic plastic surgery procedures — assist with instrument handling, maintain sterile field, and support the surgeon throughout the procedure

- Anticipate the next step in a procedure and have instruments, sutures, and materials ready without being asked — this is the standard for someone with 2–3+ years of surgical MA experience

- Maintain strict sterile technique during all in-clinic procedures without exception — identify and immediately address any breach

- Assist with specimen handling, labeling, and documentation per established protocols

- Break down and clean the procedure room after each case — proper sharps disposal, instrument decontamination, and surface disinfection per clinic standards; restock and reset for the next patient

POST-OPERATIVE CARE & FOLLOW-UP

- Conduct post-operative patient visits: assess incision sites and healing progress as directed by the surgeon, remove sutures or drains per protocol, and document all findings in the EMR

- Review post-op care instructions with patients at each visit — ensure they understand wound care, activity restrictions, signs of complications, and when to call the clinic

- Identify and escalate any signs of post-operative complications, patient concerns, or abnormal findings to the attending surgeon immediately — do not delay

- Complete all post-visit documentation accurately and in real time, including wound status, patient-reported symptoms, and any changes to the care plan directed by the provider

- Proactively follow up with surgical patients between scheduled visits when directed — check in on healing, answer questions within scope, and escalate anything that needs provider review

COMPLIANCE, SAFETY & DOCUMENTATION

- Maintain full HIPAA compliance in every patient interaction, documentation entry, and conversation within the clinic

- Follow all infection control protocols, sterile technique standards, and clinic safety policies without exception

- Identify and report any patient safety concern, near-miss, or compliance gap to the Clinical Supervisor the same day it occurs

- Complete all required compliance training and certification renewals on schedule

- Ensure all clinical documentation — consult notes, pre-op records, procedure notes, post-op entries — is complete, accurate, and timely; no blanks, no assumptions

QUALIFICATIONS

REQUIRED

- High school diploma or GED required; Medical Assistant certificate or diploma from an accredited program required

- Minimum 2–3 years of hands-on surgical MA experience in a plastic surgery, aesthetic surgery, dermatology, or equivalent surgical outpatient setting — this is a non-negotiable baseline

- Current BLS/CPR certification

- Demonstrated proficiency in sterile technique, instrument handling, and infection control protocols for in-clinic surgical procedures

- Direct experience supporting surgical consultations, pre-operative visits, and post-operative care in a high-volume clinical environment

- Proficiency with EMR documentation — Nextech experience a strong plus

- Strong interpersonal and communication skills — able to support patients through anxiety, answer clinical questions within scope, and communicate clearly with surgeons and clinical staff

PREFERRED

- 2+ years specifically in plastic surgery or aesthetic surgery clinic — hands-on experience with rhinoplasty, abdominoplasty, breast procedures, liposuction, facelifts, and related post-op care

- Certified Medical Assistant (CMA — AAMA) or equivalent clinical certification

- Experience with surgical wound care, suture and drain removal, and post-operative assessment documentation

- Familiarity with cosmetic dermatology procedures: Botox, fillers, laser treatments, chemical peels

- Bilingual (Spanish / English) a plus

FULL-TIME BENEFITS

- Generous PTO + 8 Paid Holidays — take the time you need to rest and recharge

- Medical, Dental & Vision — 100% employer-paid for your individual coverage, so you can prioritize your health without thinking twice

- 401(k) with Employer Match — we invest in your future the same way you invest in ours

- FSA & HSA options to maximize your healthcare dollars and reduce your tax burden

- Life Insurance provided at no cost to you — protection for the people who matter most

- Short & Long-Term Disability coverage — income protection if life takes an unexpected turn

- Legal Plan — access to legal guidance when you need it, without the out-of-pocket cost

EMPLOYEE PERKS

- The treatments you help deliver, available to you — complimentary aesthetic services including Botox, facials, and more, plus discounts on our full product and treatment menu*

- A lunchroom that actually earns its name — gourmet coffee, fresh snacks, and a fully stocked kitchen ready every day

- Frequent team lunches, catered and on us — because great work deserves a great meal

- A calendar full of fun — themed employee events and celebrations throughout the year that make this a place people actually want to be

*As outlined in the employee discount office policy

Job Title: Inside Sales Representative, Martindale Avvo Leads

Location: Austin, TX (Hybrid: 3 days onsite, 2 days remote)

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits:

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 8 paid company holidays.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience. We encourage all interested candidates to apply.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).

Notice to California residents: you can find information about our privacy practices, on:

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

We Offer:

• Base + *Uncapped Commission* - hard work gets rewarded here!
• Competitive benefits: medical, vision, dental, life, 401K Match, PTO + 8 paid holidays
• Pay increase for performance every 6 months
• Room for vertical growth! (most of the current managers were once in this role)
• Hands-on, continuous training
• Fun, flexible working environment

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 9 paid company holidays.
• Commuter benefits.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Notice to California residents: you can find information about our privacy practices, on:

WebMD is the most recognized and trusted brand of health information and is the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers, and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, WebMD Care Physician Directory, , Medscape, MedicineNet, eMedicine, RxList, and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant, and credible health and wellness information, personalized health assessment tools, and access to online communities.

Our mission is to help consumers take an active role in managing their own health and wellness.

The Account Manager is focused on enhancing the overall client relationship and retention rates by providing a seamless customer experience with WebMD. You will do this by managing clients in our network, communicating best approaches, upselling, and ensuring their success with WebMD.

What you'll do:

- Manage client relationships and deliver outstanding customer experience.

- Support prospective and current clients with provisioning, updating, and maintaining their accounts and services.

- Provide day-to-day customer service such as answering inbound calls.

- Help clients understand and maximize the value of their services.

- Proactively identifying areas for improvements and optimization.

- Manage retention efforts for assigned clients with regularly scheduled check-ins. Surfacing issues in a timely manner to minimize account attrition.

- Actively recognize and initiate up-sell opportunities.

- Track and monitor customer payments, following up in delinquency situations.

- Achieve KPI targets such as client retention rate, up-sell revenue, CRM task completion %, and task age.

What you should bring:

- Excellent written and oral communication skills.

- Ability to prioritize and multi-task based on established deadlines, client needs, and business interests.

- Detail-oriented and able to execute responsibilities at a high level with minimal supervision.

- Comfortable with selling add-on/upgrade services to existing accounts (physician offices, businesses).

- Ability to problem solve on behalf of accounts.

- Ability to gain technical competence in utilizing back-end account management portals and systems.

- Microsoft Suite competence (Word and Excel mandatory).

- Bachelor’s degree preferred.

The compensation for this role starts at $20/hour.

_________

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly owned affiliates are an equal opportunity employer. Internet Brands will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Notice to California residents: you can find information about our privacy practices at:

At Martindale-Avvo, we're more than just a company – we're a dynamic team driven by a passion for innovation and excellence in the legal industry. As a leading provider of legal marketing solutions, we empower attorneys to put their best firm forward and connect with clients at their point of need. We are forward-thinkers, creatives, and industry experts who are dedicated to revolutionizing the way attorneys navigate the digital landscape. With a rich heritage spanning decades, we've cultivated a culture of collaboration, growth, and continuous learning.

When you join Martindale-Avvo, you become part of a diverse community united by a shared commitment to excellence. We value integrity, accountability, and a relentless pursuit of success. Join us and be part of a team that's shaping the future of legal marketing.

Account Manager

Avvo is seeking a driven, self-starting Account Manager to further develop our client services and supporting functions. Our Account Managers are responsible for developing long-term relationships with key legal clients, advocating on their behalf and fostering their success using Avvo’s existing advertising websites and other products.

What You Will Do In This Role:

• Manage an average of 350-450 clients while providing the highest level of sales and support.
• Maximize and grow a book of business with target opportunities for up-selling and cross-selling additional Avvo products and services.
• Provide strategic consultative marketing advice while assisting clients in the optimization of their Avvo profile and advertising.
• Responsible for outselling cancellations with active clients as this is a sales role.
• Ability to analyze and interpret data such as performance metrics and historical trends.
• Maintain existing relationships with a focus on continuously building new business for Avvo.
• Advocate on behalf of and assist all Avvo customers to the highest degree.
• Meet and exceed revenue monthly sales quotas.

What To Bring:

• Bachelor’s degree or equivalent work experience preferred.
• Ability to provide professional written and verbal communication.
• Working knowledge of Google Suite and other technical suites is a plus.
• Experience with Salesforce or CRM.
• Strong organizational, attention to detail and time management skills are a MUST!
• We value individuals that are fearless, coach-able, competitive and arrive at Avvo each day with a positive attitude.

Benefits To Help You Balance Your Life

Free snacks and drinks are great (we have that), but we want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.

• 3 weeks paid vacation, sick days and paid holidays
• Medical, dental, and vision benefits
• 401(k) plan with a company match
• Company-paid ORCA card
• Accessible and transparent leadership team
• Employee recognition programs
• Dog-friendly office
• Casual dress attire

We look forward to receiving your application!

This is a base + commission role with a base that starts at $50k.

Avvo Is An Internet Brands Company

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly-owned affiliates are an equal opportunity employer.

Avvo is changing what it means for consumers to find professional legal help. Every year millions of people seek professional legal assistance. Avvo makes that easy with online profiles for nearly all 1.3 million US registered lawyers and high-quality legal content on an optimized website at scale. We connect those in need of legal services to attorneys with specialties in the area of need. Avvo is part of Martindale-Avvo, the largest legal marketing network.

Join Our Team:

- Avvo was recognized as one of the Top 100 Marketplaces in the country by Andreessen Horowitz in 2020.

- Every 5 seconds someone receives free legal guidance on Avvo.

- Avvo is a dog-friendly office located in the heart of Seattle at the beautiful 8th & Olive building, just a few blocks away from Pike Place Market.

- Nestled in Seattle's tech community, we offer scenic views of the city and surrounding areas from any floor at Avvo!

Avvo is looking for a stellar inside salesperson to further develop our relationships within the legal community. This position will grow Avvo’s product sales (advertising, websites, and other products) markets and be a major contributor in building our business. Our Account Executive role will have a positive impact for those seeking a challenging yet rewarding career in sales.

What You’ll Do In This Role:

- Our team members will acquire new accounts through high volume outbound cold-calling.

- Networking and marketing opportunities with attorneys and legal firms.

- Present and educate Avvo advertising solutions and other products to potential clients.

- Demonstrate the ability to manage negotiations and close transactions while providing information on the client's return on investment.

- Consistently perform to the highest level with meeting and exceeding new business and revenue goals.

- Ability to adapt and change within a fluid business environment.

- Meet and exceed revenue goals.

What To Bring:

• Individuals that are fearless, coach-able, competitive and arrive each day with a positive attitude is a MUST!
• Strong organizational, attention to detail and time management skills are a MUST!
• Leadership experience is highly valued and highly appreciated.
• Experience communicating with prospects or customers is highly valued.
• Experience in a short sale cycle, retail or hospitality management is a plus.
• Salesforce or Customer Relationship Management software experience is a plus.
• Ability to provide professional written and verbal communication.
• Working knowledge of Google Suite and other technical suites is a plus.

Benefits To Help You Balance Your Life:

We want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.

- Paid vacation and paid holidays.

- For employees in Seattle safe and sick time.

- Medical, dental, and vision benefits.

- 401(k) plan with a company match.

- Accessible and transparent leadership team.

- Employee recognition program.

- Casual dress attire.

- A few in-office Seattle perks.

- Company-paid ORCA card.

- Dog-friendly office - Seattle.

- Free snacks!

This is a base + commission role with a base of $50k.

We look forward to receiving your application!

Avvo is an Internet Brands company.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

Overview : Are you energized by the thrill of closing a deal? Are you looking for a flexible schedule? Do you love meeting new people and having the freedom to control your own success? If so, this is your chance to turn ambition into action.

At TDS Telecom , our Door to Door Sales Representatives are more than sellers—they're trusted advisors and community connectors.

Every day, you'll be out in the field, meeting homeowners face-to-face, introducing them to cutting-edge fiber internet , TV, and phone services that make life better.

You're not just selling—you're shaping how people experience technology.

Want to see what a Day in the Life of a Sales Rep looks like? Click on the link below! What you'll do: Connect with your community by knocking on 60 doors each day and sparking conversations with 15–20 people.

Make an impact by helping 1–3 families daily upgrade to faster, more reliable internet that keeps them connected.

Be the face of TDS —represent our brand with professionalism, enthusiasm, and a commitment to exceptional service.

Why You'll Love It Unlimited Earning Potential: Base salary uncapped commissions .

Performers can earn $70,000–$100,000 annually .

($70,000 is the minimum you should expect to make in this role!) Freedom & Flexibility: Manage your own 40-hour workweek with hours between 9 AM–9 PM, Monday–Saturday.

Yes, you get to schedule your working hours around your personal life! Hybrid Perks: Spend 20–25% of your time on admin work from the comfort of home.

Own Your Territory: Knock on doors, spark conversations, and showcase TDS's residential products and services.

Be the Local Expert: Attend community events alongside our Marketing team, educating neighbors about the benefits of TDS Extra Benefits That Set Us Apart Day-one benefits package Monthly gas/mileage stipend phone allowance Ramp-up payments for your first two months Exclusive rewards: Top performers earn an all-expenses-paid tropical getaway! TDS Discounted Services available! 3 Weeks of Paid Vacation and 2 Weeks of Paid Sick time PER YEAR! If you're ready to take control of your career, earn what you deserve, and make a real impact in your community, apply today and start building your future with TDS Telecom! Responsibilities : Engage with potential customers : Reach out to both new and existing prospects through door-to-door visits, networking, and referrals to inform them about TDS's voice, data, and television services within your assigned territory.

Conduct sales calls : Identify customer needs, provide relevant information, and sell TDS services to prospective customers to achieve your sales targets.

Complete sales documentation : Accurately record and submit daily sales orders, agreements, third-party verifications, and reports to your supervisor, following company guidelines.

Oversee customer accounts : Manage customer relationships from the initial sale through installation, conducting follow-up calls to ensure satisfaction post-installation.

Create community buzz : Organize and participate in community events to create sales opportunities and increase brand awareness.

What We're Looking For: Self-Motivated : You're driven, ambitious, and always looking for ways to improve.

Charisma and Confidence : You're a people-person who loves talking to new people and making connections.

Goal-Oriented : You thrive on hitting targets and love the thrill of closing a deal.

Qualifications : Required Qualifications Must have access to reliable transportation Must be eligible for a seller's permit and/or solicitors license as required by market Please note : This position may require additional local background checks and permitting processes to obtain licenses to sell, as required by local municipalities and government.

Any licenses or permits required will be company-paid and provided.

Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness.

Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.

To learn more, click here .

Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S.

With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide.

Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect.

Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce.

We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Edikted is looking for a highly creative, trend-obsessed Content Creator to join our growing Marketing & Creative team. This role is built for someone who lives and breathes internet culture, understands the Gen-Z fashion landscape, and knows how to create scroll-stopping content that drives engagement, traffic, and community.

You’ll concept, shoot, edit, and publish original content across TikTok, Instagram, Pinterest, YouTube Shorts, and emerging platforms — translating trends into brand-right moments at the speed of fast fashion.

This is a hands-on, creator-first role for someone who is comfortable both in front of and behind the camera.

What You’ll Do

• Concept, shoot, and edit short-form video and static content optimized for TikTok, Instagram Reels, YouTube Shorts, and other social platforms
• Develop trend-driven, reactive content that taps into viral sounds, formats, and cultural moments.
• Capture in-office, behind-the-scenes, styling, and product-focused content
• Create try-on hauls, styling edits, trend breakdowns, and campaign amplification content
• Stay ahead of fashion, pop culture, and internet trends — translating them into on-brand content ideas.
• Monitor performance metrics (views, engagement, saves, shares) and iterate quickly
• Partner with Social, Creative, and Design teams to align content with seasonal drops and campaigns.
• Pitch weekly content ideas based on data insights and trending topics
• Ensure all content reflects Edikted’s bold, confident, Gen-Z aesthetic
• Support influencer collaborations and creator partnerships
• Help build community through relatable, authentic storytelling
• Traveling is required.

What You’ll Bring

• 2–4+ years of experience creating content for fashion, beauty, or lifestyle brands
• Strong portfolio or social presence demonstrating high-performing short-form content
• Proficiency in CapCut, Adobe Premiere, Final Cut, or similar editing platforms
• Deep understanding of TikTok, Instagram, and emerging social platforms
• Strong on-camera presence (bonus if comfortable modeling/styling)
• Fast execution with attention to detail
• Highly organized and able to produce content at speed
• Passion for Gen-Z fashion, micro-trends, and internet culture

Benefits Include:

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 72,000-80,000

Account Director, Community Solutions (Bulk Acquisition) | Ripple Fiber

Location: Michigan

Team: Bulk Community Solutions

Reports to: VP, MDU (Mike Tarrant)

Type: Full-time

Travel: Up to 50% (primarily day trips; occasional overnights)

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About Our Culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the Role

You’ll spearhead Ripple Fiber’s growth in multi-dwelling unit (MDU) communities by identifying, developing, and closing bulk agreements with builders, property managers, ownership groups, and HOA/board stakeholders. This is a strategic, field-heavy role requiring strong business development skills, contract negotiation expertise, and technical fluency. You will navigate Right of Entry (ROE) and Bulk Internet Master Services Agreements (MSAs), coordinate with internal build teams, and ensure successful community launches.

Responsibilities:

Deal Strategy & Prospecting

• Develop territory plans to source and progress MDU bulk opportunities (new build and brownfield), owning the funnel from first touch to signed ROE.
• Build and maintain influential relationships with key decision-makers and consultants across the MDU ecosystem, including property owners, HOA boards, developers, VP of Construction, building operations leaders, asset managers, multifamily brokers, property managers, and specialized consultants (legal, finance, IT managed services). Engage these stakeholders to influence complex, multi-party decisions and drive bulk agreements through long sales cycles.
• Generate leads through proactive networking, referrals, and on-site engagement, as well as participation in industry trade shows, multifamily conferences, and association events. Build visibility through memberships in key real estate and property management organizations, and leverage relationships with consultants (legal, finance, IT managed services) to uncover opportunities. Utilize CRM systems and market intelligence tools to identify and prioritize high-value accounts, including national and regional builders, developers, and ownership groups. Drive outreach campaigns targeting decision-makers and influencers across the MDU ecosystem to consistently feed the top of the funnel.
• Solution Design & Value Story: Create and deliver compelling value presentations that position Ripple Fiber as a trusted advisor to national and regional developer teams. Highlight fiber’s long-term reliability and future-proof performance, its impact on property resale value, and the strategic advantage of locked-in revenue streams through bulk agreements. Connect technical benefits to financial outcomes to influence key stakeholders.
• Diagnose property needs (construction timelines, riser/fiber paths, Wi-Fi architecture, TV/streaming preferences, billing models) and propose tailored solutions.
• Partner with Construction, Engineering, and Sales Ops to produce compelling proposals that include detailed scope, pricing, SLAs, launch plans, and network designs optimized for futureproofing and IoT readiness. Ensure proposals clearly communicate technical advantages and long-term scalability to meet evolving smart-building and connected community needs.

Negotiation & Contracting

• Lead negotiations for bulk service agreements and ROE; manage the legal redline process with internal counsel and stakeholders.
• Secure long-term agreements that optimize product penetration (managed Wi-Fi, HSI, video/streaming) and protect exclusivity where appropriate.

Launch & Post-Sale

• Orchestrate a frictionless handoff to delivery teams; stay engaged through install/launch to ensure resident activation and property satisfaction.
• Track results and course-correct to hit unit goals; assist in early lifecycle upsell/cross-sell (premium speed tiers, add-on services).

Performance & Reporting

• Maintain accurate pipeline, forecasts, and activity in CRM; prepare weekly territory updates and quarterly account reviews.
• Monitor competition and market dynamics; feed insights to leadership to refine offers and playbooks.

Qualifications:

Required

• 3–5+ years of field sales or account acquisition experience with complex, multi-stakeholder deals (telecom, multifamily, community sales, or related).
• Documented success exceeding quotas and closing contracts with property owners/PMs; comfort with long sales cycles.
• Proven negotiation and contract proficiency (proposals, ROE terms, pricing constructs); detail orientation for forecasting.
• Working knowledge of fiber networks, managed Wi-Fi; able to translate technical concepts into business outcomes for non-technical audiences.
• Strong communication (in-person presentations, phone/email/Teams) and executive presence with boards and C-suite stakeholders.
• Proficiency with MS Office (Excel, Word, PowerPoint) and CRM tools.
• Bachelor’s degree or equivalent experience.

Preferred

• Experience selling bulk MDU agreements; familiarity with HOA governance and legal review cycles (redlines, exhibits, SLAs).
• Prior work with new construction timelines and coordination across Engineering/Construction/Sales Ops.

Key Performance Indicators (KPIs)

• New Bulk Contracts Executed (per quarter)
• Units Under Agreement and Revenue Booked (against quota)
• Resident Penetration/Activation Rate at launch + 90 days
• Cycle Time from first meeting to signed ROE
• Pipeline Health: coverage ratio, stage conversion, forecast accuracy

Take the Lead & Grow with Ripple Fiber!

If you’re a motivated business development professional looking for an exciting opportunity to interact with property owners and grow your sales career, we want to hear from you!

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.