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Developer Advocate (DevRel) / Contract, extendable 3-months / Palo Alto, CA

Summary:

As the Developer Advocate for our Agents, you are the bridge between our products and the global engineering community. Your mission is to champion a new era of Agentic DevOps, helping developers move beyond manual pipelines to autonomous, AI-driven software delivery.

You will be the primary voice for our suite of Agents, ensuring that developers can seamlessly integrate AI into their existing SDLC.4

Responsibilities:

• Content Creation: Produce high-signal technical content—tutorials, deep-dive blogs, and \"Agent Recipes\"—that demonstrate how to use Client's Agents to automate security audits, performance benchmarking, and multi-cloud deployments.
• Community Engagement: Actively support the \"Agentic\" community on GitHub, Discord, and Stack Overflow. You will represent Client at industry events, leading workshops on how AI agents reduce developer toil.
• Product Feedback (\"Customer Zero\"): You will be the first to test new agent capabilities. You'll document friction points in the Agentic SDLC (AISDLC) and advocate for community-requested features in roadmap meetings with our CTO and engineering teams.
• Developer Education: Build and maintain \"Get Started\" templates that reduce time-to-value

Required Skills:

• Technical Background: 3+ years of experience in software engineering (Python, Go, or JavaScript). Familiarity with LLM orchestration frameworks and CI/CD tools is a major plus.
• Communication: Proven ability to explain complex \"Agentic\" concepts—such as prompt engineering for DevOps or automated remediation—to both platform engineers and developers.
• Portfolio: A public presence, such as a technical blog, active GitHub repository featuring automation projects, or a history of speaking at AI meetups.

Job Title: Senior DevOps Engineer – Kubernetes & Platform Engineering

Location: Bethesda, MD

Duration: Direct Hire

Job Description:

We are seeking a Senior DevOps Engineer to join a high-performing Platform Engineering team responsible for building and scaling a secure, multi-cloud infrastructure. This role will focus on Kubernetes (AKS & GKE), CI/CD automation, and Internal Developer Platform (IDP) enablement to improve developer experience and system reliability.

The ideal candidate will have deep expertise in cloud-native technologies, distributed systems, and observability, with a strong focus on automation, security, and scalability.

Key Responsibilities

• Design, build, and manage multi-cloud Kubernetes platforms (Azure AKS & GKE) with a focus on scalability, security, and cost optimization
• Develop and enhance an Internal Developer Platform using Backstage, enabling self-service capabilities and standardized development workflows
• Build and optimize CI/CD pipelines using Jenkins and GitHub Actions (pipelines-as-code, artifact management, environment promotion)
• Orchestrate data and batch workflows using Argo Workflows, ensuring efficient scheduling and execution of complex jobs
• Manage and optimize distributed systems including Kafka, CockroachDB, Couchbase, and Elasticsearch (performance tuning, backup/restore, disaster recovery)
• Implement and maintain observability frameworks using Prometheus, Grafana, and Tempo (metrics, logging, tracing, alerting)
• Develop platform tools and automation using Go, Node.js, or C#/.NET
• Enforce best practices for security, compliance, and reliability, including secrets management, RBAC, and incident response
• Collaborate cross-functionally with engineering teams to improve developer experience and platform adoption

Qualifications

• 5–8+ years of experience in DevOps, SRE, or Platform Engineering
• Hands-on experience with Kubernetes in multi-cloud environments (AKS & GKE)
• Strong experience with CI/CD tools such as Jenkins and GitHub Actions
• Experience with Backstage or Internal Developer Platform (IDP) tools
• Hands-on experience with Argo Workflows (not limited to ArgoCD)
• Strong knowledge of distributed systems (Kafka, CockroachDB/Postgres, Couchbase, Elasticsearch)
• Experience implementing observability solutions (Prometheus, Grafana, Tempo)
• Proficiency in at least one programming language: Go, Node.js, or C#/.NET

Ideal Candidate Profile

• Proven experience building and scaling cloud-native platforms in multi-cloud environments
• Strong understanding of Kubernetes architecture, networking, and security best practices
• Experience driving developer self-service and platform standardization using Backstage
• Hands-on with workflow orchestration and large-scale data pipelines
• Deep understanding of SRE principles (SLOs, SLIs, error budgets, incident management)
• Ability to balance performance, reliability, and cost-efficiency in production systems
• Strong communication skills with the ability to work across engineering and product teams

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Sr. Platform Engineer | Hybrid in Irving, TX or Baltimore, MD

Optomi, partnering with a top financial services organization, is seeking a Sr. Platform Engineer with experience in contact center systems, reporting, and financial platforms. This hands-on role will take ownership of ongoing projects, deploy NiceCX, integrate GenAI, and build scalable applications and automations that enhance contact center operations. The ideal candidate thrives in fast-paced environments, can work independently with minimal onboarding, and collaborates effectively across teams.

Why This Role Is Exciting:

• Opportunity to move from contract to permanent employment
• Flexible onsite and remote work options
• Work with innovative technologies, including AI-driven automation and analytics
• Play a key role in end-to-end platform development and operational improvements

Responsibilities of the right candidate:

• Build, maintain, and enhance REST and GraphQL APIs, connecting NiceCX and other contact center platforms to internal systems.
• Integrate and maintain telephony systems (SIP, VoIP, PBX), IVR, chatbots, omnichannel routing, and CRM platforms.
• Deploy and operate applications on AWS (EC2, Lambda, S3, API Gateway), ensuring availability, reliability, and scalability.
• Establish and manage deployment pipelines using GitHub, Jenkins, and Kubernetes for seamless, automated delivery.
• Create workflows, reporting dashboards, and operational automations to boost efficiency and agent productivity.
• Monitor, analyze, and optimize system performance for real-time contact center workloads.
• Utilize logging, monitoring, and alerting tools (AWS CloudWatch, ELK stack) to maintain high operational standards.
• Partner with architects, product owners, QA teams, and senior engineers; mentor junior developers; contribute to architectural and technical decision-making.
• Produce technical documentation, runbooks, and knowledge-sharing materials to support operational continuity.
• Follow secure development practices and ensure systems meet regulatory requirements (PCI, SOC2, etc.).

Experience of the right candidate:

• 6–8+ years of professional software development experience
• Strong programming skills in Java, Python, JavaScript, and TypeScript
• Experience designing, developing, and consuming REST APIs
• Hands-on experience with AWS cloud services (EC2, Lambda, S3, API Gateway)
• Familiarity with DevOps and CI/CD tools: GitHub, Jenkins, Kubernetes
• Exposure to contact center technologies, telephony, or customer engagement platforms
• Solid understanding of software engineering best practices: version control, testing, debugging
• Ability to thrive in agile, collaborative team environments
• Enterprise financial services experience

Hi connections,

Role-----Test Automation Engineer with Payment Domain

Locations-----Charlotte, North Carolina, NC, United States (Hybrid)

Kindly share resumes to & Description:

We're looking for a seasoned Test Automation Engineer with deep experience in banking and payments to drive quality engineering across high‐throughput payment flows (e.g., Wires/SWIFT, FedNow, Chips, ISO 20022, ACH/NACHA, RTP). You'll design robust automation frameworks, expand test coverage across APIs/services/UI, and embed quality into CI/CD for mission‐critical systems that demand security, resiliency, and regulatory compliance.

What You'll Do

Build & Evolve Automation Frameworks

Design and maintain scalable, modular UI/API/service-level/Database automation frameworks (preferably in Java/C#/TypeScript/Python) using tools like Selenium/WebDriver, Playwright, Cypress, RestAssured, Postman.

Implement robust test data management, environment selectors, and parallel execution at scale; champion test stability (flaky test reduction).

Quality in CI/CD

Integrate test suites into CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins/GitLab CI) with gating policies, test dashboards, and quality thresholds (code coverage, pass rates, performance baselines).

Shift-left: PR-level unit/contract tests; shift-right: synthetic monitoring and observability validations post-deploy.

Payments Domain Validation

Author automation for end-to-end payment journeys: initiation → validation → routing → posting → notifications → reconciliation.

Validate file and real-time rails: Wires/SWIFT (MT/MX, ISO 20022), RTP, FedNow, Chips.

Verify message schemas (e.g., ISO 20022 pain.001/pacs.008/camt), and SWIFT MX mapping; ensure idempotency, FX/fees/tax, cut-offs, holidays, and retries.

Non-Functional & Resilience Testing

Build automation for performance, soak, and resilience (throughput/latency/error budgets, circuit breakers, back-pressure).

Execute chaos/failover/dr testing: timeouts, downstream unavailability, duplicate submissions, replay protection.

Required Qualifications

7–10+ years in test automation with 5+ years in banking/payments platforms.

Strong in one or more: Java, C#, Python, or TypeScript; hands‐on with Selenium/Playwright/Cypress and API testing (RestAssured/Postman).

Experience with message validation (JSON, XML, ISO 20022 schemas), file-based and real-time processing, asynchronous and event-driven systems (Kafka/RabbitMQ).

Solid grasp of CI/CD (Azure DevOps, GitHub Actions, Jenkins), Git, Docker/K8s, environment variables/secrets, and test parallelization.

Proven capability with SQL and at least one NoSQL (e.g., Mongo); experience setting up synthetic test data and masking strategies.

Familiarity with observability (Grafana, Splunk) to correlate test runs with system telemetry.

Understanding of SWIFT/ISO 20022, FedNow principles, fraud and risk controls, and secure coding/testing practices.

Nice-to-Have

Contract testing with schema-first approaches (OpenAPI, AsyncAPI).

Domain exposure to reconciliations, liquidity, sanctions screening (OFAC), AML, and fraud signals/decisioning.

Kindly share resumes to &

Senior Full-Stack React/Node Engineer
Location: Remote
Contract-to-Hire: $75-$85 per hour / $150-$170k
Our client is in search of a Senior Full Stack Developer to join their growing team. You will help to build out our client's new platform that runs their entire business.
Job Duties:

• Design, build, and deploy scalable and reliable full-stack applications.
• Must have data-centric experience
• Lead development efforts on projects
• Provide guidance and mentor junior team members
• Collaborate with cross-functional teams
• Build and maintain microservices and REST APIs using JS, TypeScript, and Node.js
• Build and maintain event-based system with AWS EventBridge, SQS, and other messaging services
• Build and maintain database and data lake schemas for use in DynamoDB, Postgres, S3 and Athena services
• Implement automated testing, CI/CD pipelines using GitHub Actions, Terraform, and monitoring tools

• Node.js, React, Redux, Express and React Native
• Strong understanding of JavaScript/Typescript
• Experience with AWS Cognito and CloudWatch
• Database experience with DynamoDB, PostgreSQL, or MSSQL
• Knowledge of automated testing frameworks (Jest, Enzyme, or Cypress)
• Familiarity with CI/CD tools like GitHub Actions
• Experience with cloud deployment tools like Terraform
• Infrastructure as Code proficiency
• Strong understanding of security best practices
• Ability to mentor junior developers

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Optomi, in partnership with a leading organization, is seeking an experienced Sr. Platform Engineer who will be responsible for deploying NiceCX and integrating GenAI into the current systems. This role requires a developer who can take over existing work without the need for extensive training.

*Must have a strong background in Financial Systems, Python and/or Java, and Typescript

Responsibilities:

• Design, develop, and maintain REST and GraphQL APIs for scalable applications, including integration with NiceCX and other contact center platforms.
• Build and maintain integrations with telephony systems (SIP, VoIP, PBX), IVR platforms, chatbots, and omnichannel routing solutions.
• Deploy and manage applications using AWS services (EC2, Lambda, API Gateway, S3), ensuring high availability and reliability.
• Implement and manage CI/CD pipelines using GitHub, Jenkins, and Kubernetes to enable seamless deployments.
• Work closely with architects, product managers, QA, and senior engineers to deliver high-quality solutions for contact center operations.
• Monitor and improve system performance and scalability, particularly for real-time contact center workloads.
• Utilize logging, monitoring, and alerting tools (e.g., AWS CloudWatch, ELK stack) to maintain operational excellence in a contact center environment.
• Develop automation workflows and reporting dashboards for improved operational efficiency and agent productivity.

Apply today if your background includes:

• 6–8 years of professional software development experience.
• Strong proficiency in Java, Python, JavaScript, and TypeScript.
• Hands-on experience with REST API design, development, and consumption.
• Familiarity with cloud technologies, specifically AWS (EC2, Lambda, S3, API Gateway).
• Practical experience with DevOps practices and CI/CD tools including GitHub, Jenkins, and Kubernetes.
• Solid understanding of software development principles and best practices, including version control, unit testing, and debugging.
• Exposure to contact center technologies, telephony integration, or customer engagement platforms.

Title- Sr. Azure Solutions Architect

Location- Dallas, TX- Onsite

Type- Fulltime

Job Description:

AgreeYa Solutions is hiring a permanent Senior Azure Solutions Architect to anchor our growing Azure practice. This is a high-impact, client-facing role that spans the full engagement lifecycle — from structured cloud readiness assessments and gap analysis through hands-on architecture design and implementation delivery.

The successful candidate will lead our Azure infrastructure engagements across multiple client accounts, beginning with a structured cloud readiness assessment and transitioning into ongoing architecture and delivery responsibilities as the practice grows. This role requires equal comfort operating as a trusted advisor, assessment lead, and delivery architect — adapting to the engagement phase and client context.

Responsibilities

1. Cloud Readiness Assessment & Advisory

Lead structured, evidence-based Azure cloud assessments aligned to Microsoft Cloud Adoption Framework (CAF) and Security-first SDLC principles:

Conduct current-state Azure tenant reviews across all platform domains: tenant topology, management group hierarchy, subscription structure, RBAC model, and policy framework.

Assess identity and access configurations including Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access policies, and GitHub/Azure DevOps RBAC.

Evaluate security posture using Microsoft Defender for Cloud, Zero Trust alignment, vulnerability management, and network exposure analysis (NSGs, firewall rules, public vs. private endpoints).

Perform regulatory compliance gap assessments against NYDFS Part 500, SOC2 Trust Services Criteria, and other applicable frameworks, producing risk-rated gap registers.

Review IaC and CI/CD maturity including Terraform state management, drift detection, pipeline health (Azure DevOps / GitHub Actions), and non-prod to prod promotion workflows.

Assess monitoring and observability stacks: Azure Monitor, Log Analytics, Application Insights, alert coverage, ITSM integration, and MTTD/MTTR benchmarking.

Evaluate backup and DR configurations, RTO/RPO alignment, recovery runbook completeness, and business continuity readiness.

Review FinOps maturity: cost governance, resource tagging, reserved instance utilization, and savings plan coverage.

Produce executive-ready deliverables: current state reports, gap registers, remediation roadmaps, Target Operating Models (TOM), and C-level presentation decks.

Define objective go-live entry criteria and identify critical blockers that materially increase breach, outage, or compliance exposure.

2. Azure Platform & Infrastructure Architecture

Design and govern Azure platform environments for client workloads with a Terraform-first, pipeline-driven approach:

Define and maintain reference architectures across all stack layers: identity (Entra ID / Auth0 / Okta CIC), application (App Service / AKS), PaaS (Key Vault, Front Door / WAF, API Management), networking, data, storage, and monitoring.

Architect isolated, per-environment landing zones (QA, Stage, Prod) including VNets, subnets, NSGs, Private Endpoints, and firewall rules enforcing least privilege and environment segmentation.

Lead the design of Terraform IaC modules and environment promotion patterns (QA → Stage → Prod), including remote state management, state isolation, and change control governance.

Partner with DevOps engineers to design Azure DevOps multi-stage YAML pipelines for infrastructure and application deployments, including approval gates, rollback strategies, and release tagging.

Architect highly available, secure, scalable, and cost-optimized solutions incorporating backup, disaster recovery, and business continuity strategies.

Define cloud security standards: network segmentation, Zero Trust architecture, WAF and DDoS protection, encryption, and key management.

Set observability standards: App Insights/Log Analytics workspaces, KQL-based alerting, dashboards, Sentinel workbooks, and WAF policy-as-code.

Translate business, compliance, and regulatory requirements (including NYDFS MFA and security mandates) into concrete Azure architecture decisions and technical guardrails.

3. Client Engagement & Delivery Leadership

Operate as a trusted technical advisor and delivery lead across client engagements:

Serve as the primary Azure technical point of contact for clients, including C-suite and senior technical stakeholders.

Lead architecture reviews, technical workshops, and go/no-go decision sessions with structured evidence and documentation.

Translate business and compliance requirements into actionable architecture decisions and phased remediation roadmaps.

Provide Level 2 architectural support during critical delivery windows including rollouts, environment rebuilds, production cutovers, and hypercare periods.

Document architecture decisions, diagrams, runbooks, and ensure these are reflected in implementation and quality gates.

Mentor and guide junior engineers and offshore team members, providing technical direction and code/configuration review.

Support structured MSP onboarding activities including RACI definition, responsibility demarcation, and takeover domain identification.

Required Qualifications

8+ years of hands-on experience designing and implementing solutions on Microsoft Azure, with at least 5 years in an architect or technical lead capacity.

Deep expertise across core Azure services including:

Compute: Azure Web Apps, App Service, Azure Kubernetes Service (AKS), Azure Functions

Networking: VNets, NSGs, Private Endpoints, Azure Front Door, WAF, VPN/ExpressRoute

Integration & API: Azure API Management, Service Bus, Event Grid

Data & Storage: Azure SQL, Cosmos DB, Storage Accounts (Blob, Queue, Table)

Security: Key Vault, Microsoft Defender for Cloud, Sentinel, Azure Policy

Identity: Entra ID (Azure AD), PIM, Conditional Access

Observability: Azure Monitor, Log Analytics, Application Insights, KQL

Proven experience architecting and governing Terraform-based infrastructure in Azure, including module design, remote state backends, environment isolation, and promotion workflows.

Strong background with Azure DevOps (Repos, Pipelines, Artifact Feeds) and CI/CD patterns for both application and infrastructure, including multi-stage YAML and environment approvals.

Demonstrated experience conducting structured cloud assessments, gap analyses, and producing risk-rated findings and remediation roadmaps aligned to frameworks such as Microsoft CAF, CIS, or NIST.

Solid understanding of identity and access management including Entra ID, OAuth/OIDC flows, MFA enforcement, RBAC, and CIAM solutions (Auth0 / Okta CIC).

Working knowledge of regulatory and compliance frameworks applicable to cloud environments, particularly NYDFS Part 500 and SOC2 Trust Services Criteria.

Strong knowledge of cloud security best practices: Zero Trust, network segmentation, WAF and DDoS, encryption, key management, and vulnerability management.

Experience defining monitoring, alerting, and observability strategies using Azure Monitor, Log Analytics, Application Insights, and SIEM tools such as Sentinel.

Excellent communication and documentation skills, with proven ability to produce executive-level presentations, architecture decision records, and go/no-go assessment reports.

Preferred Qualifications

Familiarity with FinOps practices including cost governance, resource tagging strategy, reserved instance analysis, and Azure cost management tooling.

Experience with ITSM integration and tooling including ServiceNow workflows (incident, change, problem management) in cloud-managed services contexts.

Knowledge of additional monitoring platforms such as ScienceLogic or similar enterprise observability tools.

Experience with database migration strategies and tools (Flyway, Liquibase) integrated into CI/CD for Azure SQL or Cosmos DB.

Background working in regulated or audit-focused industries (financial services, healthcare, insurance) with knowledge of evidence requirements for MFA enforcement, penetration testing, and environment parity.

Experience designing and reviewing Target Operating Models (TOM) for Managed Services onboarding and MSP readiness assessments.

Relevant certifications: Azure Solutions Architect Expert, Azure Administrator Associate, Azure DevOps Engineer Expert, or Security Engineer Associate.

Familiarity with Microsoft Cloud Adoption Framework (CAF) landing zone patterns and Well-Architected Framework review methodology.

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring a Principal Digital Product Configuration Management Engineer. The DPCM department provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital products.

The term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software.

Note This position will be filled onsite at the RTX Facility Huntsville, AL.

What You Will Do

• Perform builds and releases of digital products manually and/or certified pipelines
• Facilitate/Participate in the Process Change Boards (PCBs)/Digital Change Review Boards (DCRBs)
• Maintain, control, and administer of the Digital Products Development Library (DDL) (formerly known as Software Digital Library (SDL) tools
• Maintain control, traceability, consistency, and security of all configuration items across the digital development lifecycle
• Perform and maintain configuration planning & identification, change management & version control, status accounting, and configuration audits
• Manage digital product development/media libraries
• Document and maintain guidelines and standards for dependency management, build and versioning
• Provide DPCM Tool administration / management control/access to CM relevant tools/applications (i.e. Microsoft Azure DevOps Server (ADS), Git, Gitlab, GitHub, Jira, Bitbucket, Confluence)
• Administer/manage/use DevSecOps tools like Coverity, Artifactory, Jenkins, Nexus, GitLab CI/CD, Bamboo
• Coordination of data transfers, courier support among various environments
• Lead coordination of various digital product releases and interface with functional and program leadership ensuring on-time delivery and configuration management execution in digital development environment/area

Qualifications You Must Have  

• Typically requires BS/BA Degree in Science, Technology Engineering or Mathematics (STEM) a minimum 8 years of prior engineering experience
• Experience with version control and change management/agile planning tools
• Experience with DPCM/DevSecOps technology, Information Technology (IT), and/or development/scripting
• Experience with Automation shell scripting in Linux, Unix, and Windows
• Active and Current Secret security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Advanced knowledge in Digital/Software Configuration Management principles, process, and implementation/execution
• Solving complex problems, sharing knowledge, and documenting work
• Experience with DPCM/SWCM tools (Microsoft Azure DevOps Server (ADS) - Git, Bitbucket, IBM Rational Team Concert (RTC), and/or IBM Rational ClearCase, Synergy, Jenkins, Artifactory
• Experience with scripting programming languages (i.e., Perl, shell, batch, Python, Ruby, or YAML)
• Experience with Continuous Improvement, Continuous Integration and Continuous Deployment (CI/CD), GitFlow, and Agile concepts
• Database/DPCM/SWCM tool administration experience
• Proven experience with configuration management concepts and implementation
• Experience with digital/software industry best practices such as Capability Maturity Model Integrated (CMMI)
• Proven collaboration and effective communication with cross functional organizations

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation Eligibility

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role
• Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  : Huntsville, AL

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Client Platform Engineer, you will be a part of our IT and Security team. Your work will have a key impact on the development of Reliable Robotic's internal infrastructure and processes. You will work as part of the IT and Security team towards building, deploying and managing tools. You will be working on building or improving existing automation to support standardization efforts, with a focus on end-user facing endpoints.

Responsibilities

In your role as a Client Platform Engineer, you will be responsible for the design, implementation of tools supporting the business internal needs and standards, as well as support of the IT related needs of our end-users. You will be involved in the design and implementation of tools and their supporting infrastructure, to improve the daily experience of our users across the entire business. This will include managing SaaS services, managing physical infrastructure, and cloud infrastructure to support the needs of the teams at Reliable. You will be responsible for identifying additional opportunities for standardization, improvement of the user experience, and training various teams, including the IT/Security teams you will be working on, for redundancy when new tooling is introduced.

Basic Success Criteria

• 5+ years of experience supporting business needs in IT

• Excellent troubleshooting skills

• Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)

• Previous management of in-office infrastructure (wifi, printing, etc)

• Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices

• Experience with configuration management systems such as Puppet (preferred), Chef or Ansible

• Scripting skills in various languages (Python, bash, powershell)

• Understanding of SSL certificates, and PKI infrastructure

Preferred Success Criteria

• Ability to explain complex concepts to users or colleagues

• Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)

• Familiarity with Google Workspace management (access and management of Google services, integration of Google with other services, and the security mechanisms available in those environments)

• Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker

• Development tooling experience (git, github, vscode, pip3)

• Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)

• Application (re)packaging and management (msi/pkg/deb)

• Experience in environments where data management, classification and handling is critical

• Experience with end-user supports with software and computing devices

• Mobile device management and BYOD policies

This position is based at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $125K - $185K