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The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Pay Rate: $19/ hour -**PART TIME ONLY** Use our Daily Pay benefit and get access to your pay as you need it.

Do you bring the party wherever you go?

Dancing, painting, hula-hooping, as the Resort Activities Host, you’re always the one getting everyone involved. You have the energy to keep up with guests of all ages, and creating unforgettable memories comes naturally to you. If that sounds like you, let's get the party started with Westgate Resorts!

You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the Resort Experience (Activities) Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.

As the Resort Activities Host, you will:

• Bring the fun every day by coordinating recreational programs for all ages based on guest interests, resort needs, and the season.
• Plan and lead the good times in classes, games, competitions, mixers, holiday events, and special themed activities that keep guests and owners smiling.
• Be the go to vibe creator by answering questions, sharing resort info, and helping solve guest concerns with a friendly, upbeat attitude.
• Keep the party stocked by managing recreation inventory and ordering supplies while staying on budget.
• Jump in where needed and support other departments to make sure every guest’s resort experience feels seamless and memorable.
  
  

• 6 months previous experience in activities/recreation, preferably in hospitality setting.
• Utilize creativity and polished customer service skills to enhance every guest interaction and activity experience.
• Must be able to stand for an extended period of time as 90-100% of the shift is standing.
• Make decisions based on your own judgment and company policy.
• Occasional carrying and lifting of items up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.
  
  

Why Westgate?

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Why Westgate?

• Highly discounted Epic Locals Ski Pass, while supplies last.
• FREE Ski, Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
• $2.00 in meals in Team Member Breakroom.
• Get access to your pay as you need it with our Daily Pay benefit.
• Wellness Programs.
• Tuition Assistance.
• Employee Assistance Program (EAP).
• Advancement & development opportunities.
• Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate: $17/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

The Resort Services Supervisor is responsible for overseeing the daily operations of a call center team to ensure high levels of customer satisfaction and operational efficiency.

As a Resort Services Supervisor, you will:

• ​Supervise and support daily activities of Resort Services operators to ensure productivity and quality standards are met.
• ​Monitor call metrics and team performance, providing regular feedback and coaching to improve individual and team effectiveness.
• ​Handle complex or escalated customer issues and complaints in a professional and timely manner.
• ​Conduct regular team meetings to communicate updates, share best practices, and reinforce performance goals.
• ​Train new staff and ensure ongoing development of team members through coaching, mentoring, and performance evaluations.
• ​Analyze Resort Services data and generate reports on operator performance, customer satisfaction, and service trends.
• ​Collaborate with upper management to implement process improvements and enhance customer service strategies.
• ​Ensure compliance with company policies, procedures, and customer service standards.
• ​Schedule staff and manage attendance to maintain adequate coverage for all shifts.
• ​Foster a positive, team-oriented work environment that promotes engagement and accountability.
• ​Other duties as assigned.

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English conversationally. Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic
  
  

• 2+ years of experience in Resort Services, at least 1 year in a leadership role.
• Primary shift will be overnight; however, the selected candidate must be flexible and available to work any shift as needed to support operations.
• Experience leading a team and overseeing operations.
• Excellent customer service skills to ensure every guest is welcomed and assisted
• Strong communication with the ability to interact with all levels of team members and guests in an attentive, courteous, and service-oriented manner
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for the Front Desk Agent position. In this role, you will be responsible for assisting resort guests during their check-in, stay, & check out while providing a beyond expectation resort experience to all guests.

We require that you have background, consisting of 1-2 years' front desk/guest service experience. Hospitality Management degree certificate/degree preferred but not required.

If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

We promise to deliver products and services beyond expectations.

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, financial, physical, work/life and career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off, dedicated wellness days and holiday pay
• Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Cond Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Disney Live Entertainment is seeking performers to portray specific costumed character roles within a height range to perform in costume, greeting with our Guests, sign autographs and pose for photographs at Disney’s Hilton Head Island Resort in South Carolina.

Disney Character Performers: 5’5” - 5’8.5” and 5’11” - 6’4” with slender to athletic builds and warm, engaging, and outgoing personalities. Official heights will be taken within the callback setting. Character Performer roles receive a starting rate of $20.00 per hour

Responsibilities :

• Performer should be willing to demonstrate high energy levels, a full range of body movement, basic improvisation, and guest interaction.
• These roles require wearing large body costumes, heads, and feet, and exposure to hot weather.
• Candidates must meet audition requirements and have the ability to meet movement and animation skill evaluations.
• Must be at least 18 years of age and authorized to work in the United States.
• Cross training expected in one of the following roles:
  • Recreation - Cast Members rotate through various roles, including Lifeguard, Children's Activities, and Recreation Rentals.
  • Front Desk/ Luggage Assistance - Front Desk Cast Members help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.
  • Food & Beverage - Cast Members are focused on creating a magical and enjoyable dining experience at our indoor dining locations by taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.

• 5'1" to 5'4" -OR- 5'5" to 5'8.5" ONLY
• You must be at least 18 years of age to be considered for this role.
• Full availability for any shift, three (3) days per week (Saturday is required), including nights, weekends and holidays.

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

• Disney Aspire – an education program that covers 100% of tuition at network schools
• Discounted meals during work shifts
• Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
• Complimentary theme park admission for full-time and part-time positions after two weeks of employment
• Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort

Disney Live Entertainment is seeking performers to portray specific costumed character roles within a height range to perform in costume, greeting with our Guests, sign autographs and pose for photographs at Disney’s Hilton Head Island Resort in South Carolina.

Disney Character Performers: 5’5” - 5’8.5” and 5’11” - 6’4” with slender to athletic builds and warm, engaging, and outgoing personalities. Official heights will be taken within the callback setting. Character Performer roles receive a starting rate of $20.00 per hour

Responsibilities :

• Performer should be willing to demonstrate high energy levels, a full range of body movement, basic improvisation, and guest interaction.
• These roles require wearing large body costumes, heads, and feet, and exposure to hot weather.
• Candidates must meet audition requirements and have the ability to meet movement and animation skill evaluations.
• Must be at least 18 years of age and authorized to work in the United States.
• Cross training expected in one of the following roles:
  • Recreation - Cast Members rotate through various roles, including Lifeguard, Children's Activities, and Recreation Rentals.
  • Front Desk/ Luggage Assistance - Front Desk Cast Members help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.
  • Food & Beverage - Cast Members are focused on creating a magical and enjoyable dining experience at our indoor dining locations by taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.

• 5'1" to 5'4" -OR- 5'5" to 5'8.5" ONLY
• You must be at least 18 years of age to be considered for this role.
• Full availability for any shift, three (3) days per week (Saturday is required), including nights, weekends and holidays.

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

• Disney Aspire – an education program that covers 100% of tuition at network schools
• Discounted meals during work shifts
• Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
• Complimentary theme park admission for full-time and part-time positions after two weeks of employment
• Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort

Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.

Title: Front Office Manager

Reports to: General Manager

Property: Sorrel River Ranch

Date Revised: January 2026

About The Sorrel River Ranch Experience

Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

Position Overview

Collaborate with all team members to ensure that The Sorrel River Ranch product is delivered to the highest operational standards. Execute once-in-a-lifetime experiences for guests by anticipating guest needs, tailoring service to guest preferences, and exceeding expectations. Support the management in daily operations and leadership of the team. Support the business operations team by assisting with projects relating to the MEWS, and monthly inventories, team support and training on the systems. Support The Sorrel River Ranch operations by continuing to clarify The Sorrel River Ranch product, structure, standard operating procedures, and support other operations, as necessary. Work to further The Sorrel River Ranch product by questioning operational norms, proposing solutions, and striving to innovate and streamline The Sorrel River Ranch operation.

Position & Responsibilities

All duties must be done in the manner prescribed by Sorrel River Ranch and Spa.

• Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
• Manage and motivate all Guest Experience Makers, Guides/Tours, Spa Therapists, and Reservations, with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Understanding and anticipating each guest’s wants and needs. Helping co-workers goes beyond exceeding guests’ wants and needs.
• Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
• Compile and prepare financial reports, including the rate and availability calendar. Be 100% responsible for Revinate, Synxis, Akia, Mews Expedia and all other OTA’s and third-party booking engines.
• Conduct daily, weekly department meetings.
• Be responsible for recruiting, onboarding, training and hiring of all Front Office personnel.
• Direct department training programs include Orientation, New Hire Training, EI Certification, Train-the-Trainer, Ongoing Training, and Performance Evaluations.
• Plan, assign, and direct various department tasks and projects assigned.
• Demonstrate knowledge of, adherence to, and enforcement of all SRR standards
• Supervise and assist staff with basic functions such as:
• Process guest check-in and check-out smoothly and correctly.
• Enforce and execute all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing.
• Deliver all guest messages, mail, and packages in a timely manner.
• Ensure that accurate guest and room status information is maintained and effectively communicated by completing thorough reviews as assigned.
• Operate front desk equipment including but not limited to phone system, MEWS - Property Management System (PMS), Central Reservation System, copier, calculator, fax, internet systems and printers.
• Maintain consistent communication, especially with housekeeping and engineering departments.
• Complete necessary shift paperwork and ensure accuracy on shift checklist, logbook, courtesy call back log, and all other forms or checklists assigned.
• Execute Standards – making sure we always comply.
• AM/PM Checklist
• Guest Request Log
• Telephone Log
• Experience Log – BLM report
• Audit the Key Log Weekly Guest billing, disputes, and inquiries.
• Creation of checkbook and maintaining/reviewing Rooms Department Expenses
• Reservation management – ensuring arrivals have been reviewed, deposits have been taken, understand what corporate accounts are arriving.
• Resolve guest problems quickly, efficiently, and courteously. Meeting and exceeding each guest’s want and needs.
• Maximize hotel profitability.
• Use and practice suggestive selling techniques to increase revenues.
• Maintain, monitor, and update group information on the hotel’s records, as necessary.
• Be well acquainted with all area attractions, current events, directions, and competition in the local community.
• Maintain knowledge of all available Hotel, F&B, and Experiences packages, promotions, and details
• Perform essential front desk duties and responsibilities which include working desk shifts.
• Develop and execute projects including identifying the necessary tasks and deadlines, assigning them to appropriate people, and following-up as needed to ensure effective and timely completion.
• Participation as Manager on Duty as assigned.
• Attend required meetings and pre-shift meetings.
• Communicate with guests and employees both verbally and in writing to answer questions and provide clear directions in advising and instructing staff in the details of work.
• Organize, conduct, and/or attend meetings to obtain and disseminate pertinent information.
• Effectively communicating with other department heads, teamwork is the network for success.
• Counsel, in a timely manner, individual department members who are not performing adequately.
• Provide security for guests, employees, and property by adhering to security procedures for guest room keys and master keys.
• Understanding all hotel emergency procedures
• Reporting any suspicious activity to management
• Performs all other duties assigned.

Requirement & Qualifications

• Having a smiling and happy attitude
• Powerful desire to lead and motivate employees.
• Judgment and speed in decision making.
• Professionally manage multiple tasks and demands simultaneously.
• Mindfulness.
• Attentive and friendly listener
• Sincere desire to provide exceptional customer service.
• High ethical standards
• Availability and dependability in meeting a work schedule.
• Communication: Ability to read, write and speak English
• Mathematical: Ability to add, subtract, multiply, and divide. Calculate figures and amounts such as discounts and count cash.
• Technical: Ability to operate and control equipment such as computers, switchboard, radio, copy / fax machines etc.
• Physical: Required to stand for prolonged periods of time
• Knowledge / Experience: No experience is required. Prior hospitality experience is preferred.
• Availability: Must be able to work a varied schedule including nights, weekends, and holidays
• Valid driver’s license

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.