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Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.
As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.
We are currently looking for a Quality Inspector to join our dynamic, fast-paced, and growing team. The Inspector is responsible for performing non-destructive testing (NDT) to ensure the integrity and quality of materials and components. This role involves utilizing various NDT methods to detect and evaluate defects or irregularities without damaging the test subjects. The Inspector will work closely with engineering, production, and quality control teams to uphold high standards of quality and safety.
We are seeking candidates who are flexible and open to working either 1st or 2nd shift, depending on team and production needs. Shift assignments will be determined in partnership with the selected candidate and business requirements.
What You Will Be Doing
Non-Destructive Testing:
- Primarily perform Visual Testing (VT) to assess materials and components for surface defects, ensuring compliance with established standards.
- Support additional NDT methods such as magnetic particle testing (MT) and liquid penetrant testing (PT) when required.
- Prepare test specimens and equipment, following established procedures and safety protocols.
Inspection and Evaluation:
- Conduct thorough inspections of materials and components to identify defects, irregularities, and compliance with specifications.
- Analyze and interpret test results to determine the presence, location, and severity of defects or inconsistencies.
Compliance and Standards:
- Ensure that all NDT activities comply with relevant industry codes, standards (e.g., ASTM, ISO, ASME), and company procedures.
- Stay current with updates and advancements in NDT methods, standards, and best practices.
Documentation and Reporting:
- Maintain accurate and detailed records of NDT activities, including inspection reports, test results, and defect logs.
- Prepare and submit comprehensive inspection reports, highlighting key findings, non-conformities, and recommendations for corrective actions.
Equipment Maintenance:
- Maintain NDT equipment and tools to ensure accuracy and reliability of test results.
- Perform routine inspections and preventative maintenance on NDT equipment to ensure proper functioning.
Safety and Compliance:
- Adhere to all safety protocols and procedures while performing NDT inspections.
- Ensure that all NDT activities are carried out in a safe and compliant manner, following company safety policies and industry regulations.
Your Background
- US Citizenship required.
- Excellent visual inspection skills and attention to detail.
- Ability to interpret and analyze test results accurately.
- Proficiency in using NDT tools and equipment (primarily VT, with exposure to MPT/LPT).
- Knowledge of welding codes and standards (e.g., AWS, ASME).
- Strong communication and documentation skills.
- Ability to work effectively with cross-functional teams and manage multiple tasks.
- Proficiency in using measurement and testing equipment.
- Attention to detail and a commitment to maintaining high-quality standards.
- Ability to obtain and maintain Personnel Security Clearance.
- Must be able to work independently and irregular hours, as required.
- Ability to solve challenges independently in compliance with written and verbal guidance.
- Competent in using various software tools including Microsoft Word, Excel, OneNote, and PowerPoint.
- Education: High school diploma or equivalent; vocational training or an associates degree in NDT technology, materials science, engineering, or a related field is preferred.
- Certification: Certification in one or more NDT methods (e.g., Level I, II, or III from ASNT, or equivalent) is preferred but required.
The Work Environment at Rhoads
- The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
- Ability to perform detailed inspections and testing, which may involve standing, walking, and using various measurement tools.
- The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
- Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile
- May require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders and ship stairways.
What Rhoads Can Offer You
At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family. Benefits include:
- Competitive health insurance packages
- 401k matching
- PTO
Our Location
We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.
For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn.
Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.
Vanda Pharmaceuticals, a specialty pharmaceutical company focused on the development and commercialization of novel therapies, is looking for an Associate Neurology Account Manager or Neurology Account Manager. This role is part of an innovative and dynamic sales organization. The primary responsibility of the Associate Neurology Account Manager or Neurology Account Manager is to exceed established goals by delivering real value to customers through differentiated products and services.
Primary Responsibilities:
- Execute and promote products in alignment with the sales strategy in the assigned territory.
- Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
- Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in the defined territory.
- Maintain a high and current level of product, disease, competitive, and market reimbursement knowledge.
- Determine, implement, and monitor optimal resource allocation within the assigned territory.
- Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
- Identify, build, and leverage advocacy channels.
- Secure product access and reimbursement within institutional systems as needed.
- Manage travel and promotional budget.
- Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
- Maintain full compliance with all laws, regulations, and Vanda Policies.
- Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
- Additional, ad-hoc projects, as needed.
Education & Experience Requirements:
- BS or BA with GPA greater than 3.0.
- Valid driver's license and a clean driving history.
- Self-Starter, Goal and Results driven proven track record of above average results.
- Possess fortitude to sell and compete and driven with 'hunter' mentality.
- Strong relationships and knowledge of the territory preferred.
- Ability to travel (may include overnights).
- Out-of-territory travel to HQs, training, and sales meetings may be required.
- Work hours may include meetings scheduled outside of normal working hours.
- Must reside within territory geography.
Performance Competencies:
- Goal and results driven proven record of above average results.
- Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
- Ability to navigate complex markets and organizations.
- Outstanding work ethic and organizational skills.
- Dynamic, high-impact individual with effective selling and presentation skills.
- Ability to manage multiple priorities independently and make sound decisions.
- Ability to read situations quickly and adjust for roadblocks.
- Customer-focused, self-motivated, and computer proficient.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.
Responsibilities Include:
Team EnvironmentResponsible for the execution of training activities within the network
Conduct New Hire Orientation for restaurant employees
Schedule and facilitate classroom based learning for the network
Partner with Franchisee Leadership Team with succession planning
Operational ExcellenceCreate and maintain a people first culture in the restaurant
Monitor, follow up and report training progress
Conduct on the job training and retraining
Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
Ensure Brand standards, recipes and systems are executed
Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance
Conduct restaurant assessments
ProfitabilityIdentify and support systems to control costs
Ensure tools and systems are in place to roll out new products, systems and processes
Support sales goals by tracking results, identifying gaps and recommending solutions
Skills/QualificationsAssociate's degree in related field or equivalent in education and experience
Fluent in English
Microsoft Office proficiency
Facilitation and presentation skills
Written and verbal communication skills
CompetenciesGuest FocusUnderstands and exceeds guest expectations, needs and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Passion for ResultsSets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Sets, prioritizes and maintains focus on important activities
Reads and interprets reports to establish goals and deliver results
Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision MakingIdentifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent from recurring
Empowers others to make decisions and resolve issues
Interpersonal Relationships & InfluenceDevelops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Building Effective TeamsIdentifies and communicates team goals
Monitors progress, measures results and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee's strengths, accomplishments and development
Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
As a passionate, fun and dedicated Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. You foster a positive and inclusive work environment and provide sales-related feedback and coaching associate performance daily. You assist in coaching and supervision of the store team, while emulating a best-in-class customer experience. If you aspire to a career in retail and are looking for a company dedicated to your personal development to continue your growth into a leader of tomorrow, then Vans is for you.
Join the Vans Family Vans is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves. Our vision is to create a world where anyone can be their unique self.
At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We have HEART also referred to as the \"Van Doren Spirit\". We are relentlessly CURIOUS about our consumers and the world around us. We are UNAPOLOGETICALLY AUTHENTIC and wholeheartedly believe the most \"Off the Wall\" thing you can do is be yourself. We are driven by a spirit of INGENUITY. And we are passionate about local COMMUNITIES. And most of all, we are a family that has fun together.
At Vans we empower creative exploration and inspire youth culture through a commitment to inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential.
By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do.
How You Will Make a Difference
What you will do:
- Assist in strategically maximizing store sales, achieving store sales goals and monitor sales progress & results against key targets.
- Help foster a consumer centric mindset and model selling behaviors through genuine interactions with consumers.
- Provide direct feedback, coaching and supervision of the associates and the in-store experience.
- Help coach and lead a team to exceed sales results.
- Ensure that the store team is engaging with each customer to create an authentic brand experience and assist with visual merchandising standards within the store.
- Adhere to policies, procedures, standards and practices that align with company directives.
- Foster a great consumer experience in all situations, leading by example.
Skills for Success
What you bring:
- Ability to coach and motivate a team to excel at sales & profit results, meet business goals by driving results through the store team
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
- 1+ years of experience in retail preferred but not required
- Proven communication skills, both written and verbal
- Solution oriented mindset and ability to be flexible in a fast-paced environment
- A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements
What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to and click on \"Looking to Join VF?\" to learn more.
Free To Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Our Parent Company, VF Corporation VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn
We just have one question. Are you in?
Hiring Range: $18.48 USD - $27.72 USD per hour
Minimum Start Rate: $21.00
Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on and by clicking Detailed information on your benefits will be provided during the hiring process.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at . VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our high-performance sales team to make a difference in patients' lives every day and be part of building a great company. The primary responsibility of the Neuroscience Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services.
Primary Responsibilities:
- Execute and promote products in alignment to sales strategy in the assigned territory.
- Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
- Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in defined territory.
- Maintain a high and current level of product, disease, competitive and market reimbursement knowledge.
- Determine, implement, and monitor optimal resource (i.e., budgets, time, etc.) allocation within assigned territory.
- Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
- Identify, build, and leverage advocacy channels.
- Secure product access and reimbursement within institutional systems as needed.
- Manage travel and promotional budget.
- Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
- Maintain full compliance with all laws, regulations, and Vanda Policies.
- Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
- Additional, ad-hoc projects, as needed.
Education & Experience Requirements:
- BS or BA with GPA greater than 3.0.
- Minimum 3 years of pharmaceutical sales experience preferred.
- Candidates not meeting the work experience requirements may be considered for the \"Associate\" role.
- Atypical anti-psychotic experience and/or orphan drug experience preferred.
- Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management will be considered.
- Reimbursement experience preferred.
- Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory is preferred.
- Valid driver's license and a clean driving history.
- Self-Starter, Goal and Results driven proven track record of above average results.
- Possess fortitude to sell and compete and driven with 'hunter' mentality.
- Strong relationships and knowledge of the territory preferred.
- Ability to travel (may include overnights).
- Out-of-territory travel to HQs, training, and sales meetings may be required.
- Work hours may include meetings scheduled outside of normal working hours.
- Must reside within territory geography.
Performance Competencies:
- Goal and results driven proven record of above average results.
- Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
- Ability to navigate complex markets and organizations.
- Outstanding work ethic and organizational skills.
- Dynamic, high-impact individual with effective selling and presentation skills.
- Ability to manage multiple priorities independently and make sound decisions.
- Ability to read situations quickly and adjust for roadblocks.
- Customer-focused, self-motivated, and computer proficient.
- Must possess and maintain a valid driver's license and an acceptable driving record, and be able to operate a motor vehicle as required for local, regional, and occasional overnight travel.
- May occasionally require lifting and/or moving items up to 15 pounds.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Location: Savannah, GA
Job Type: Full-Time
Pay Types: Salary + Bonus
Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement
Application Details: No Resume Required, On-site Interview
Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.
This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.
Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.
This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesOperations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
- Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
- Responsible for coaching and developing reports on customer service processes and best practices.
- Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
- Drive a culture of accountability, continuous improvement, and personal excellence
- Directs workforce management activities and sets performance goals and objectives accordingly
- Develop and maintain strategy on ensuring customer satisfaction on all service interaction
- Provide team motivation and development to maximize sales opportunities
- Responsible for the overall performance and productivity of direct reports
- Responsible for weekly payroll review and submission to ensure correct entries
- Responsible for driving the growth of revenue and profit originating from a call center
- Proven ability to meet performance, efficiency, and quality assurance targets
- Monitoring of individual and team results to identify and act on both positive and negative performance
- Communicate key messages effectively to ensure that direct reports are informed of process changes
- Provide regular feedback to supervisors regarding performance wins and areas of opportunity
- Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
- Develop and audit quality assurance strategies to ensure the delivery of world-class service
- Determining work procedures, preparing work schedules, and expediting workflow
- Responsible for hiring, coaching and terminating call center employees
- Be a subject matter expert on your client's business
- Manage remote employees as needed.
- Other duties and responsibilities as assigned
Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
About the job
Plastic Surgery Practice Sales - Patient Care Coordinator
Miami, Florida, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained plastic and reconstructive surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial and body plastic surgery along with non-surgical procedures, including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
- Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
- Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
- Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
- Bachelor’s degree.
- Bilingual (Spanish)
- 2-5+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administrative position with sales work. It is a sales position with administrative work.
- Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
- Outstanding verbal and written communication and presentation skills.
- Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
- Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
- Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
- Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
- Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
- Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $85-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
- Paid time off
- Medical benefits per company policy
- 401k plan per company policy
- Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
- Reasonable hours
- Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Territory Business Manager is a unique role and represents a great opportunity to advance your specialty experience. We are seeking a Territory Business Manager with pharmaceutical sales experience who will be assigned a home territory and will also be deployed to cover vacant territories. This is a dynamic and challenging role, and the incumbent must have the willingness and ability to travel extensively, which at times will be for up to 3 months in a vacant territory. The role is crucial for ensuring that healthcare providers are informed and educated about the client’s product. The Representative will professionally represent our client in the field and ensure high levels of visibility and customer satisfaction in the territory. The Representative will maintain effective communication and relationships with key external and internal customers.
EVERSANA Deployment Solutions offers our employees competitive compensation, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Develops and grows business relationships with targeted customers within the assigned geography.
- Develops a detailed local market business plan that focuses on the strategic growth opportunities to include tactical plans and a measurement system to capture results and insights.
- Utilizes all available resources to educate HCP and staff on client products for the purpose of growing market share.
- Understands and manages the patient journey utilizing the appropriate resources available
- Utilizes pre-call planning, account management, and consultative selling skills, as well as clinical expertise to enhance the business.
- Proactively analyzes and applies qualitative and quantitative market data to identify business opportunities and priorities
- Builds compliant cross-functional collaborative relationships with our MSL, Managed Market and Reimbursement teams to deliver high quality service to physicians and other healthcare professionals
- Works with high degree of independence and in a professional and compliant manner
- Travel up to 90% of the time
- All other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor’s degree
- A passion for serving patients and a desire to help build a company
- 2+ years of Pharmaceutical/Biotech experience
- Experience in Specialty markets desired, Rare Disease not required
- Demonstrated and consistent track record of successful sales performance
- Excellent communication skills, business acumen, and track record of cross-functional collaboration required
- The ability to travel, which includes overnight / weekend travel, up to 90% of the time, is required. The amount will depend on the specific territory assignment.
- Required to possess and maintain a current, valid driver’s license in state of residence and a clean driving record
- Fosters an entrepreneurial spirit with a focus on ownership and accountability to maximize individual and corporate goals
- Demonstrates daily the core values of relentless, confidence with humility, courageous, insights to impact, and togetherness
- Be a patient focused problem solver, be evidence based, and show a willingness to be bold
- Demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace
- Ability to have fun and work together as ONE team!
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
Follow us on LinkedIn | Twitter
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development, Medical / Legal / Regulatory (MLR) Review, Medical Affairs (MA) Operations & Excellence, etc. This role also serves as both Client Manager and Project Manager for these projects. Additionally, this individual will be part of the MA leadership team that will support development of MA strategies, solution offerings, technology / innovation, and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources, including both full-time employees and consultants.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Project & Client Management
- Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
- Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
- Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
- Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
- Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
- Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
- Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
- Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
- Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
- Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
- Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
- Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
- Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
- Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
- Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
- Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
- Promote knowledge sharing and best practices across teams and projects.
- Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
- Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
- Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
Expectations Of The Job
- Hours: Monday-Friday, 40+ Hours/week
- Travel: Up to 25%.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Medical / Scientific degree, PharmD, MD, PhD, etc.
- 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
- Demonstrated experience with project management, including vendor and / or technology management
- Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
- Results driven and team-oriented, with the ability to influence outcomes as necessary
- Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
- Exceptional attention to detail and communication skills
- Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
- Ability to communicate and interact effectively with clients
- Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
Follow us on LinkedIn | Twitter