Morse Code Translator Jobs in Usa

We are looking for an extremely detail-oriented, communicative, and proactive Lead Magento Admin to join our team. In this role, you will help administer eComm Magento system to enable & configure products and set up cart price rules.

Summary

This role is responsible for managing and creating all shopping cart price rules within the Magento platform to drive sales and customer engagement. The specialist will use the Magento admin panel to define and implement promotional strategies, ensuring that rules are correctly configured and effective.

Responsibilities

• Create and manage cart price rules: Design, build, and maintain shopping cart rules in the Magento admin panel to support various marketing campaigns and promotional goals.

• Define rule conditions: Set up specific conditions for rules to trigger, such as a minimum subtotal, a certain number of items, a specific product or category, customer group, or shipping method.

• Implement discount actions: Configure the type of discount to be applied, including percentage off, a fixed amount discount, or free shipping. For "Buy X, Get Y" promotions, set up the quantity conditions and the free item quantity.

• Configure rule settings: Manage rule information including rule names, descriptions, start and end dates, and coupon codes. Set limits on how many times a rule can be used. troubleshooting customer complaints on discounts not applied on the sales orders. Coupon code generations

• Apply rules to specific websites and customer groups: Ensure rules are correctly assigned to the appropriate websites and customer segments.

• Communicate with stakeholders: Work with marketing and sales teams to understand promotional needs and translate them into functional Magento rules.

Job Title: Retail Store Designer

Job Type: Temporary to Permanent (Full-Time)

Start Date: ASAP

Job Location: Manhattan, NY (HYBRID Role; onsite 3 days per week and Work-From-Home 2 days per week). NOTE: Local candidates only

Work Schedule/Hours: Monday-Friday, 8 hours per day (standard business hours)

Compensation: $32.00 to $35.00 per hour

About the Role: We’re partnering with a global eyewear leader to hire a Retail Store Designer to support store rollouts across multiple brands. This role focuses on execution and documentation of approved design concepts for new stores, relocations, remodels, and special projects.

You’ll work closely with store designers and design leadership to deliver accurate, on-time drawing packages that support permitting, procurement, and construction. This is a production-focused role centered on translating established brand standards into site-specific design documentation (not concept creation).

Key Responsibilities:

Design Documentation & Execution:

• Produce complete retail design drawing packages based on approved brand standards, including floor plans, fixture plans, elevations, and finish applications

• Adapt standard layouts to site conditions, landlord criteria, and jurisdictional requirements

• Deliver clear, accurate documentation suitable for construction development

Project Coordination:

• Review kickoff documentation including site surveys, as-builts, landlord work letters, tenant criteria, and code requirements

• Partner with internal teams (A/E Coordination, Construction, Signage, R&D, Design Partners) to resolve design constraints

• Participate in plan reviews and working sessions

Quality, Accuracy & Timeliness:

• Ensure all deliverables meet expectations for accuracy, completeness, and deadlines

• Incorporate redlines and feedback efficiently

• Support document updates through design development and construction phases

Vendor & Consultant Support:

• Review vendor drawings and shop drawings for compliance with design intent

• Provide design clarification as needed

Communication & Presentations:

• Assist with design decks, visuals, and sample boards for internal and landlord reviews

• Communicate clearly with cross-functional partners and proactively flag risks

Scope & Accountability:

• Executes approved concepts and standards (does not author brand standards)

• Supports timely, high-quality project delivery under Design Leadership direction

• Works within established CAD standards, templates, and workflows

Basic Qualifications:

• High school diploma (or GED) required. A Bachelor’s degree in Interior Design, Architecture, or a related field is preferred

• 3+ years of retail store design and documentation experience

• Strong AutoCAD and Bluebeam skills

• Working knowledge of Microsoft Office and Adobe Creative Suite (InDesign, Illustrator, Photoshop)

• Solid understanding of retail construction practices, millwork, lighting, basic MEP coordination, ADA, and building codes

• Experience producing full construction document sets

• Highly organized with strong time management and communication skills

• Comfortable managing multiple active projects in a fast-paced environment

Preferred Qualifications:

• REVIT proficiency

• 3D modeling / visualization experience

• Experience supporting large, multi-brand retail rollouts

• Familiarity with standardized CAD/REVIT libraries and drawing protocols

Job title: Lead Business Analyst with WMS

Location: San Francisco, CA - Hybrid

Experience level:10+

Role Overview

We are looking for a seasoned Lead Business System Analyst with deep expertise in Blue Yonder Warehouse Management System (WMS). The primary objective of this engagement is to solution an existing Blue Yonder deployment and adapt it for a new Distribution Center (DC). The resource will remain onboard through go-live and continue supporting future operational needs.

Key Responsibilities

• Analyze and solution an existing Blue Yonder WMS deployment for migration/adaptation to a new DC environment.
• Design and configure Page Builder reports tailored to new DC requirements.
• Develop and modify SmartVu applications to align with updated workflows and operational needs.
• Review, adapt, and validate WMS code and system configurations across the new DC.
• Collaborate with business stakeholders and technical teams to ensure seamless transition.
• Support system testing, UAT, and validation activities during the migration lifecycle.
• Provide go-live support and hypercare coverage post-deployment.
• Document configurations, customizations, and process changes for knowledge transfer.
• Serve as a subject matter expert on Blue Yonder WMS best practices and platform capabilities.

Required Skills & Qualifications

• Strong hands-on experience with Blue Yonder (JDA) WMS.
• Proficiency in Page Builder – report design, configuration, and customization.
• Proficiency in SmartVu – application development and modification.
• Experience with WMS code review, configuration management, and DC deployment projects.
• Proven track record supporting end-to-end DC go-live implementations.
• Strong analytical and problem-solving skills with ability to translate business needs into system solutions.
• Excellent communication and stakeholder management skills.

Nice to Have

• Experience in retail or beauty/consumer goods industry.
• Familiarity with Sephora's distribution or logistics operations.
• Experience with multi-DC rollout or greenfield WMS implementations.

Job Title: Databricks Engineer (Day1 Onsite)

Location: Branchville, NJ/ Charlotte, NC

Years of Experience: 7- 12 Years

Responsibilities:

• Design and implement data processing solutions using Azure Databricks, ensuring scalability and efficiency.
• Collaborate with cross functional teams to gather requirements and translate them into technical specifications.
• Oversee the development lifecycle, from planning and design to deployment and maintenance.
• Conduct code reviews and provide constructive feedback to team members to ensure code quality and adherence to best practices.
• Stay up to date with industry trends and emerging technologies related to Azure Databricks and data engineering.
• Facilitate communication between technical and non technical stakeholders to ensure alignment on project goals.
• Identify and mitigate risks associated with project delivery and team performance.

Mandatory Skills:

• Proven expertise in Azure Databricks, including experience with Spark, data pipelines, and data lakes.
• Strong programming skills in languages such as Python, Scala, or SQL.
• Experience with cloud based data storage solutions, particularly Azure Data Lake Storage and Azure SQL Database.
• Solid understanding of data modeling, ETL processes, and data warehousing concepts.
• Demonstrated ability to lead technical teams and manage multiple projects simultaneously.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 7 10 years of experience in data engineering, software development, or a related technical role.
• Proven track record of leading technical teams and delivering successful projects.
• Relevant certifications in Azure or data engineering are a plus.

• 
  
• You will be identifying and associating metals, alloys and filler metal by color code and standard markings.
  
• You will be producing welds to the acceptance standards of NDT, strength, tightness or pressure tests.
  
• You will be using test methods for determining metals or alloys.
  
• You will be inspecting completed welding projects.
  
• You will be using various welding machines and welding processes to weld piping parts or structures.
  

• 
  
• Must be a US Citizen.
  
• Must be determined suitable for federal employment.
  
• Must participate in the direct deposit pay program.
  
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit
  
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  
• Males born after 12-31-59 must be registered for Selective Service.
  
• This may be a bargaining unit position.
  
• You may be required to successfully complete a pre-appointment physical examination.
  
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  
• This is a Drug Testing position. Successful completion of a pre-employment drug test (including marijuana) is required.
  
• A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You may be subject to random drug testing.
  
• You may be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift
  
• Work may be performed in areas where potentially harmful physical and chemical agents are present (e.g. fumes, dust, heat, ionizing and non-ionizing radiation and chemicals). You may be required to participate in medical surveillance programs.
  
• This position may require exposure to high noise levels.
  
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time
  
• This position may be subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
  

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

• 
  
• You will be identifying and associating metals, alloys and filler metal by color code and standard markings.
  
• You will be producing welds to the acceptance standards of NDT, strength, tightness or pressure tests.
  
• You will be using test methods for determining metals or alloys.
  
• You will be inspecting completed welding projects.
  
• You will be using various welding machines and welding processes to weld piping parts or structures.
  

• 
  
• Must be a US Citizen.
  
• Must be determined suitable for federal employment.
  
• Must participate in the direct deposit pay program.
  
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit
  
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  
• Males born after 12-31-59 must be registered for Selective Service.
  
• This may be a bargaining unit position.
  
• You may be required to successfully complete a pre-appointment physical examination.
  
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  
• This is a Drug Testing position. Successful completion of a pre-employment drug test (including marijuana) is required.
  
• A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You may be subject to random drug testing.
  
• You may be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift
  
• Work may be performed in areas where potentially harmful physical and chemical agents are present (e.g. fumes, dust, heat, ionizing and non-ionizing radiation and chemicals). You may be required to participate in medical surveillance programs.
  
• This position may require exposure to high noise levels.
  
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time
  
• This position may be subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
  

Senior Business Analyst Life & Annuities

Onsite in WDM office 4 days a week

Contract

Overview:

We are seeking an experienced Senior Business Systems Analyst (AI Enablement) to support ***'s AI transformation initiatives. This role will partner with ***'s BSA team, IT leadership, and PMO to understand current SDLC processes, identify pain points, gaps, and inconsistencies across teams, and translate findings into a more streamlined, AI-enabled operating model.

The BSA will assess our current requirements elicitation process and help define how an AI-infused approach can significantly improve the thoroughness, completeness, and quality of user requirements specifically for consumption by an AI coding agent. This includes identifying cross-system dependencies, non-functional requirements, and user personas from initial requirement elicitation through Jira story creation. This role will help transform our BSA capabilities by leveraging custom-built AI solutions to accelerate cycle time, improve consistency, and reduce downstream rework.

This role will also define measurable success criteria and develop metrics to evaluate process improvements and AI impact across the SDLC: gathering requirements across several other SDLC-related AI initiatives and provide light project management support across multiple AI workstreams.

Key Responsibilities

Assess current BA workflows, documentation standards, and impact analysis processes from user requirement elicitation through Jira story creation, identifying gaps, redundancies, inconsistencies and improvements across teams.

Identify friction points and define AI-enabled use cases with measurable business outcomes.

Drive feedback loops for AI proofs of concept (POCs) delivered to teams by gathering structured user input, measuring adoption and effectiveness, and incorporating insights into iterative improvements.

Develop clear, actionable requirements including user stories, acceptance criteria, non-functional requirements, personas, and upstream/downstream system impacts.

Determine and help establish processes or patterns to ensure user requirements align with current system capabilities. Proactively identify cross-system dependencies, technical constraints, gaps, and system limitations in collaboration with engineering teams to ensure requirements are technically feasible and implementation-ready.

Support backlog grooming, sprint planning, demos, and pilot validation sessions.

Track progress across multiple AI initiatives, manage dependencies and risks, and maintain clear stakeholder communication.

Develop and maintain lightweight project plans, timelines, and status reporting to ensure AI initiatives remain aligned with business priorities and strategic objectives.

Required Qualifications

5+ years of Business Analysis or Business Systems Analysis experience in technology or software environments.

Strong requirements elicitation, documentation, and facilitation skills.

Experience working in Agile environments with cross-functional teams.

Practical familiarity with AI tools (e.g., Claude Code CLI, ChatGPT, Copilot) and understanding of AI concepts (LLMs, prompt engineering, AI governance, and AI risk considerations).

Strong systems thinking, structured communication, and stakeholder management skills.

Preferred Experience

Experience implementing AI or automation solutions within enterprise environments.

Familiarity with AWS AI services (e.g., AWS Bedrock) or other enterprise AI platforms.

Familiarity with Jira, Confluence, GitHub, or similar SDLC ecosystems.

Experience supporting PMO processes or managing multiple concurrent initiatives along with a functional understanding of Agile practices.

Financial services or insurance industry experience.

Success Measures

Successful delivery of an AI-enabled solution for ***'s BSA team.

Improved BA workflow efficiency, quality, and consistency.

High-quality, implementation-ready requirements that reduce downstream rework and delivery thrash.

Effective coordination, transparency, and measurable progress across AI initiatives.

Ready to join an organization committed to healthcare quality improvement, patient safety, change management, and better health outcomes?

California Correctional Health Care Services’ (CCHCS) Quality Management (QM) Unit and Patient Safety (PS) Program continuously evaluates and improves the performance of a complex health care system that delivers comprehensive primary care to patients within all adult correctional institutions in California.

We are seeking a self-motivated, analytical clinician with the ability to translate and communicate aspects of the clinical world to non-clinical data analysts and facilitate consensus and understanding to internal clients and external stakeholders, including other state agencies, legislative staff, oversight bodies, and various professional committees and workgroups. Experience with/understanding of tenets and applications of Lean Six Sigma as well as coding in SQL, Python, R, and CCL is highly desirable.

About the Position:

Reporting directly to the Deputy Medical Executive over the QM/PS Programs, you will

• Take responsibility for the implementation of clinical informatics focused on organizational performance evaluation, patient safety surveillance, and quality improvement efforts
• Support, supervise, and mentor a team of six QM/PS physicians in the use of industry standard quality improvement techniques, including conducting root cause analyses, Lean Six Sigma projects, and other projects to analyze quality problems and mitigate risk to patients and staff
• Consult with staff members in performance measure development, decision support and training material design while promoting a culture of safety and positive system change
• Travel to correctional institutions to engage with healthcare staff, custody staff, and incarcerated persons throughout the state will include occasional overnight trips

Benefits:

In return for your skills, we offer competitive salaries and reliable State of California benefits, including:

• Generous paid time off and holiday schedule
• State of California pension (visit for retirement formulas)
• Comprehensive medical, dental, and vision insurance plans
• Robust 401(k) and 457(b) retirement plans (tax defer up to $47,000-$62,000 per year)
• And much more

Requirements:

• California Medical License, with board certification in Internal Medicine, Family Medicine, or Psychiatry
• Min. 5 yrs. clinical experience in a comprehensive medical setting
• Min. 2 yrs. experience supervising physicians with full authority to hire, evaluate, conduct quality reviews, and responsibility for practical practice development and discipline
• Experience coding in SQL, Python, R, and CCL is highly desirable
• Experience with/understanding of tenets and applications of Lean Six Sigma

About California Correctional Health Services:

• State of California agency partnered with the California Department of Corrections and Rehabilitation (CDCR)
• Robust Correctional Health System providing medical, dental, and mental health care with headquarters in Elk Grove, multiple Regional Offices, and more than 30 CDCR facilities across California.

Take the Next Steps:

For more information, contact Erica Nuezca at or apply online using the following steps:

1. Create a CalCareers account here if you don’t have one already and obtain Eligibility by visiting the Exam page and clicking "Apply Now."
2. Complete and Submit the Exam Application (include your CA license info, education, and experience) and save your application as a template for Step #3. Take the Online Exam: This is a self-rating of your skills and experience – not a knowledge-based test – which should take about 30-60 minutes of uninterrupted time to complete.
3. Apply for the Position: after you have taken and passed the assessment and your employment eligibility is active, use your saved application template to apply and submit your application!

EOE

1. Role Summary

The Associate Director, Commercial Analytics, will serve as a key client-facing leader within KMK's Commercial Analytics Center of Expertise. This role combines strategic account management with hands-on delivery of advanced analytics solutions, focusing on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. You will manage a portfolio of high-value client relationships, lead and mentor global teams to deliver tailored insights, and drive business growth through innovative data-driven solutions. As a culture carrier, you will mentor junior staff, promote best practices, and embody KMK's commitment to excellence, collaboration, and client success.

1. Key Responsibilities

• Account Management & Client Engagement: Build and maintain strong, long-term relationships with clients’ senior stakeholders. Act as the primary point of contact for commercial analytics needs, managing expectations, conducting regular business reviews, and identifying opportunities for expansion. Translate client business challenges into actionable analytics projects.
• Commercial Analytics Delivery: Lead the design, execution, and interpretation of analytics projects, with a focus on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. Serve as a subject matter expert, guiding internal teams to ensure all deliverables are high-quality, timely, and exceed expectations.
• Project Leadership & Team Management: Oversee end-to-end project delivery, including scoping proposals, resource allocation, timeline management, and budget oversight. Mentor and develop a team of analysts and managers, fostering skill growth.
• Business Development & Innovation: Contribute to proposal development, ensuring methodological rigor and alignment with client needs. Identify growth opportunities for the firm, including new service offerings and improvements of existing processes. Stay abreast of industry trends in healthcare data, service offerings and AI/ML applications to innovate offerings and enhance KMK's competitive edge.
• Stakeholder Communication & Impact: Present analytical findings through compelling visualizations, reports, and executive summaries. Influence cross-functional teams and clients to drive data-informed decisions that elevate commercial performance and patient care outcomes.

Qualifications & Experience

• Education: Bachelor's degree in Business, Analytics, Statistics, Life Sciences, or a related field; Master's or MBA preferred.
• Experience: 7-10+ years in commercial analytics, consulting, or pharma/biotech, with at least 4 years in a client-facing leadership role (e.g., Manager, Senior Manager, or Associate Director). Proven track record in patient claims, brand, marketing, and/or predictive analytics required. Experience with life sciences datasets (e.g., claims, EMR, payer data), Speciality Pharmacy, Hub Data, 852 & 867, and coding skills (SAS, Python, SQL, etc.,) and knowledge of data visualization software such as Tableau or Power BI.
• Technical Skills: Strong proficiency in data analysis, statistical modeling, and coding (SQL, Python/R preferred). Familiarity with commercial operations tools (e.g., CRM, incentive compensation platforms) and advanced analytics methodologies (e.g., marketing mix modeling, segmentation).
• Soft Skills: Exceptional communication and presentation abilities, with experience influencing senior executives. Strategic thinker with a client-centric mindset, strong problem-solving skills, and a passion for mentoring. Ability to thrive in a fast-paced, collaborative environment while managing multiple priorities.