Morse Code Translator Jobs in Usa

Position Overview:

The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
• Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
• Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.

Ongoing Performance Management & Optimization: 

• Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
• Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
• Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
• Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets. 

Product Evolution: 

• Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
• Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.

Overview

Reporting to the Vice President & Chief Financial Officer, the Director of Financial Operations serves as a strategic finance leader and trusted business partner responsible for driving financial performance, operational excellence, and data-informed decision-making across the organization. The Director provides leadership and oversight for strategic finance, revenue analysis, payer structures, and the development of best-in-class financial and analytic operations that support optimal financial effectiveness, service excellence, and high-quality patient care.

This role partners closely with clinical, operational, and departmental leaders to guide annual operating and capital budgeting, long-range financial planning, forecasting, and performance improvement initiatives. The Director ensures transparent communication of financial results, productivity, resource utilization, KPIs, and variance analyses while proactively identifying trends, risks, and opportunities to strengthen financial performance.

Essential Duties

• Serve as a key strategic partner to the Vice President & CFO in setting and executing the organization’s financial strategy, with accountability for operational financial performance
• Lead financial planning, budgeting, forecasting, and long-range financial modeling, including annual operating and capital budgets and performance improvement initiatives
• Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third-party payors
• Oversees preparation and submission of Medicare, Medicaid and other third-party cost reports
• Partner with clinical, operational, and departmental leaders to translate financial data into actionable insights related to productivity, resource utilization, service line performance, and revenue optimization
• Develop and oversee best-in-class financial analytics, benchmarking, and KPI dashboards to drive transparency, accountability, and continuous improvement
• Analyze financial and operational trends, variances, and risks; proactively develop and implement corrective action plans to achieve financial and operational targets
• Provide leadership over revenue analysis, payer structures, and labor productivity strategies to support margin improvement and sustainable growth
• Ensure effective financial controls, policies, and procedures are maintained in accordance with regulatory, audit, and governance standards
• Lead, mentor, and develop a high-performing finance team; foster strong internal communication, engagement, and a culture of collaboration and accountability
• Support organizational initiatives that enhance community relationships, physician alignment, and the organization’s overall reputation and mission

Responsibilities

Required Education:

• Master’s degree in Finance, Accounting, Business, or related field required; CPA preferred

Required Experience/Skills

• 7–10+ years of progressive healthcare finance experience, including leadership responsibility within a hospital, health system, or complex healthcare organization
• Demonstrated expertise in hospital financial operations, including labor productivity, revenue cycle performance, Medicare and Medicaid reimbursement, and operating and capital budgeting
• Strong strategic, analytical, and financial modeling capabilities with the ability to translate complex data into executive-level insights
• Proven ability to partner effectively with clinical leaders, physician groups, operational teams, and executive leadership
• Exceptional communication and presentation skills, with confidence engaging in high-level forums and addressing complex financial issues
• Experience leading change, driving performance improvement, and developing high-performing teams
• High integrity, sound judgment, and alignment with organizational values
• Proficiency in ERP and financial systems, with strong data visualization and reporting capabilities

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties within scope of practice of role.

Our Commitment To You

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Opportunity for annual increases based on performance

Benefits - .5 To 1.0 FTE

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Leadership Development

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure To

• Chemicals: Refer to MSDS Sheets
• Video Display Terminals: Extreme
• Blood and Body Fluids: None
• TB or Airborne Pathogens: None

Sensory Requirements (speech, Vision, Smell, Hearing, Touch)

• Speech: Needed for presentations/training, telephone communication, facilitate meetings.
• Vision: Needed to read memos and literature
• Smell: Helpful to note presence of electrical/fire hazard.
• Hearing: Needed for telephone communication, meetings, alarms and listening to visitor/employee concerns.
• Touch: Needed to write, computer entry, filing.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 90%
• Twist: 0%
• Stand: 10%
• Crawl: 0%
• Walk: 0%
• Kneel: 0%
• Lift: 0%
• Drive: 0%
• Squat: 0%
• Climb: 0%
• Bend: 0%
• Reach above shoulders: 0%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Occasionally
• Up to 20 lbs: Not Required
• Up to 35 lbs: Not Required
• Up to 50 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 120
• Twist: 0
• Stand: 10
• Crawl: 0
• Walk: 0
• Kneel: 0
• Lift: 0
• Drive: 0
• Squat: 0
• Climb: 0
• Bend: 0
• Reach above shoulders: 0

Repetitive Use Of Hands (Frequency Indicated)

• Simple grasp up to 10 lbs. Normal weight: constant
• Pushing & pulling Normal weight:
• Fine Manipulation: Excessive typing and data entry

Repetitive use of foot or feet in operating machine control: None

Environmental Factors & Special Hazards Environmental Factors (Time Spent)

• Inside hours: 8
• Outside hours : 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere:

Special Hazards

Protective Clothing Required: None

Be Remarkable as a Financial Leader

At Riverside HealthCare, financial leadership is not back-office — it is mission-critical.

We are seeking a strategic, data-driven Director of Financial Operations to serve as a trusted partner to our Vice President & CFO and executive team. This leader will drive financial performance, strengthen operational excellence, and translate complex financial data into actionable insights that advance high-quality patient care and sustainable growth.

This is an opportunity for a seasoned healthcare finance professional who thrives at the intersection of strategy, analytics, and operational partnership.

What You Will Lead

• Strategic financial planning, forecasting, and long-range modeling
• Annual operating and capital budgeting processes
• Revenue analysis, payer strategy, and labor productivity initiatives
• Medicare, Medicaid, and third-party cost reporting
• KPI development, benchmarking, and executive-level reporting
• Financial performance improvement and variance analysis
• Development of a high-performing finance team

You will partner closely with clinical, operational, and executive leaders to ensure transparent financial communication and proactive decision-making that strengthens margins, service excellence, and community impact.

What We’re Looking For

• 7–10+ years of progressive healthcare finance leadership
• Deep expertise in hospital financial operations and reimbursement
• Advanced financial modeling and analytic capabilities
• Proven ability to influence clinical and executive stakeholders
• Strong executive presence and communication skills
• Master’s degree required; CPA preferred

Why Riverside? Be Remarkable.

At Riverside, we believe leadership means ownership, accountability, and impact. As a regional healthcare leader, we are building financial operations that are forward-thinking, transparent, and performance-driven.

We are looking for a finance leader who wants more than oversight — someone ready to shape strategy, strengthen performance, and make a measurable difference.

If you are ready to lead boldly, think strategically, and Be Remarkable — we’re ready for you.

Pay Range

USD $62.67 - USD $86.30 /Hr

ServiceNow Technical Analyst

Hybrid – San Rafael, CA (Onsite Tuesdays & Thursdays)

10-Month W2 Assignment (potential to extend / convert)

Pay: 74-76 / HR

Our client, a global leader in biotechnology focused on developing therapies that deliver meaningful advances for patients living with serious and life-threatening rare genetic diseases, is seeking a ServiceNow Technical Analyst to support key strategic platform initiatives.

This role will partner closely with business stakeholders and the ServiceNow platform team to analyze business requirements and translate them into scalable technical solutions within the ServiceNow ecosystem. The ideal candidate brings a strong balance of technical ServiceNow expertise and business analysis capabilities, along with excellent communication skills to lead effective discussions around business needs and platform capabilities.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document functional requirements.
• Translate business needs into ServiceNow workflows, configurations, and platform enhancements.
• Support design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
• Develop and maintain documentation such as process flows, user stories, and technical specifications.
• Assist with testing, validation, and deployment of ServiceNow solutions.
• Provide ongoing support and troubleshooting for ServiceNow-related issues.
• Partner with the ServiceNow platform team and broader IT organization to ensure solutions align with business goals and technical standards.
• Facilitate conversations between technical teams and business stakeholders to ensure clear understanding of requirements and platform capabilities.

Required Qualifications

• 5+ years of experience as a ServiceNow Technical Analyst or ServiceNow Administrator.
• Strong technical and functional knowledge of the ServiceNow platform.
• Solid understanding of ServiceNow architecture, modules, and platform capabilities.
• Experience gathering and documenting business requirements and translating them into technical specifications.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• ServiceNow certifications such as CSA or CIS-ITSM.
• Experience supporting enterprise environments or strategic platform initiatives.
• Familiarity with Agile methodologies and tools.

Please submit your resume in Word or PDF format to be considered.

Director, Insights & Analytics

As Director, Insights & Analytics, you will be a key leader within the commercial business team, reporting to the Head of Decision Sciences. In this role, you will establish and execute integrated, scalable processes to amplify insights across brands and functions, including Field, Digital, and Patient Services.

Your primary focus will be to operationalize business-critical questions aligned to strategic priorities and translating insights into action. You will help shape cross-functional teams supporting priority therapeutic areas, with a strong emphasis on nephrology, building repeatable processes that enhance decision-making, improve brand performance, and enable rapid response to market dynamics. Working closely with cross-brand and analytics partners, you will ensure insights are effectively translated into strategies that support broader business goals.

Keywords: Analytics, Insights, Market Research, Forecasting, Nephrology

Responsibilities:

• Define and operationalize the control tower by designing end-to-end insights gathering, synthesis, and dissemination processes.
• Continuously assess and refine processes to meet evolving business needs and strategic objectives.
• Connect functional support areas to ensure alignment with brand strategies and KPIs, particularly within nephrology-focused brand teams.
• Lead cross-functional collaboration forums to drive shared accountability and coordinated execution.
• Align analytics initiatives with strategic priorities across teams.
• Integrate market signals and performance data to guide strategic decisions and resource allocation.
• Partner with analytics teams to interpret data and translate insights into actionable recommendations.
• Prepare and present insights to senior stakeholders to inform strategy and execution.

Who You Are

You are a strategic, highly organized leader who thrives in fast-paced environments. You bring deep experience in nephrology and combine strong analytical thinking with a solid understanding of pharmaceutical operations. You excel at influencing stakeholders across functions, building trust, and creating processes that are both rigorous and adaptable.

Requirements:

• Bachelor’s degree in a relevant field (e.g., Data Science, Statistics, Business, Life Sciences); master’s degree preferred.
• 10+ years of experience in insights, analytics, strategy, or operations within pharmaceutical or healthcare environments, including meaningful experience supporting nephrology brands or therapeutic areas.
• Strong project management skills and experience enhancing platforms for insights structuring.
• Proven ability to deliver data-driven recommendations and manage multiple priorities.
• Excellent written and verbal communication skills, with strong storytelling capability.

Job Summary:

The Senior Software Engineer is responsible for leading a team of software engineers in the design, development, and delivery of scalable, secure, and high-performance solutions across our core platforms including the Provider Portal, Staff Portal, Pharmacy Portal, and third-party integrations. This role combines hands-on technical leadership with people management responsibilities. The Team Lead oversees feature planning, estimation, and execution, ensures adherence to architectural standards and best practices, and mentors engineers to support professional growth and technical excellence. This position plays a critical role in driving delivery quality, fostering team collaboration, and aligning engineering initiatives with business objectives. This position reports to the Director of Engineering Operations (or equivalent engineering leadership role).

Job Responsibilities

• Lead, mentor, and manage a team of software engineers, providing clear direction, coaching, and performance feedback.

• Manage the successful completion of feature-level and release-level initiatives assigned to the team.

• Oversee sprint planning, estimation, and delivery to ensure commitments are met with high quality and predictability.

• Collaborate with Product, QA, Architecture, and Operations to translate business requirements into technical solutions.

• Contribute hands-on to the design, development, and review of full-stack features using .NET, Angular, Node.js, TypeScript, and SQL.

• Ensure adherence to development standards, coding best practices, and secure software development principles.

• Review code, provide constructive feedback, and maintain accountability for code quality and system performance.

• Partner with technical architects to establish scalable architectural patterns and implementation standards.

• Identify risks, remove blockers, and proactively address technical challenges.

• Support release planning and contribute to engineering roadmap discussions.

• Promote continuous improvement through process optimization, knowledge sharing, and adoption of emerging technologies.

• Foster a collaborative, accountable, and high-performing team culture.

Education

• Bachelor’s degree in Computer Science, Engineering, or related technical field preferred.

• Equivalent experience will be considered.

Experience

• 7+ years of experience in .NET and C# development

• 5+ years of experience with Angular, Node.js, and TypeScript

• 3+ years of experience in a technical leadership or team lead role

• Strong knowledge of SQL and relational database design

• Proficiency with ORMs such as Entity Framework

• Experience with Azure Kubernetes, Azure App Services, and Azure SQL or equivalent cloud platforms

• Experience with Agile and Scrum methodologies, including sprint planning and estimation

• Demonstrated full-stack development expertise

• Experience leading code reviews and enforcing development standards

• Experience contributing to system architecture and cloud-based application design

Skills

• Strong leadership and team development capabilities

• Advanced analytical and problem-solving skills

• Excellent written and verbal communication abilities

• Ability to balance hands-on development with leadership responsibilities

• Ability to manage multiple priorities in a fast-paced environment

• Strong understanding of secure coding practices and defensive programming techniques

• Ability to drive accountability and meet strict deadlines

• Commitment to delivering high-quality, maintainable software solutions

• Prior experience in the healthcare or health tech industry preferred

• Familiarity with HIPAA, SOC II, and healthcare data security standards preferred

• Experience with containerization, microservices, and RESTful API design preferred

• Experience with test-driven development (TDD) preferred

Physical & Technical Environment

• Ability to work at a desk in the office for long periods of time.

• The noise level in the work environment is moderate.

• Specific vision abilities required by this job include close vision and color vision.

• Ability to maintain focus under high levels of pressure/multiple priorities.

Communications Program Manager (Onsite - Memphis, TN)

Optomi, in partnership with a leading healthcare organization, is seeking a Senior Communications Program Manager to shepherd groundbreaking initiatives in bioinformatics and data science. This opportunity is perfect for a strategic communicator who thrives on translating complex technical concepts into compelling executive narratives, loves coordinating innovative programs at the intersection of genomics and AI, and can seamlessly bridge technical teams with senior leadership!

What You'll Do

• Lead strategic program management for innovative bioinformatics and data science initiatives—shepherd infrastructure development for large-scale genomic data analysis and language model pipelines.
• Translate complex technical information into executive summaries and compelling PowerPoint presentations—make cutting-edge bioinformatics accessible and actionable for senior leadership.
• Coordinate cross-functional programs involving workflow pipelines using bioinformatics languages like Nextflow and WDL—ensure alignment between technical teams and organizational strategy.
• Develop and deliver strategic communications that secure resources and drive innovation—pitch new ideas effectively by reading your audience and adapting your message.
• Manage and prioritize multiple workstreams independently—coordinate events, manage timelines, and reprioritize as needed in a fast-paced environment.
• Partner closely with the Director of Product Development and Engineering—serve as the bridge between technical teams and executive leadership.
• Network across the organization to understand domain gaps—quickly ramp up on evolving bioinformatics terminology and build trusted relationships.

What You Bring

• Excellent executive-level writing skills with proven ability to communicate confidently with senior leadership—you require minimal hand-holding and craft polished, strategic communications independently.
• Strong organizational and project management skills—you excel at prioritizing tasks, managing multiple initiatives, and maintaining clarity in complex environments.
• Exceptional ability to pitch innovative ideas and read the room—you're emotionally intelligent and adapt your delivery to secure buy-in and resources.
• Senior staff-level experience creating compelling presentations and developing strategic communications—you turn technical complexity into clear, persuasive narratives.
• Adaptability to niche and evolving domains—you navigate rapidly changing terminology in fast-paced fields like data science and AI with curiosity and continuous learning.
• Data science, bioinformatics, or healthcare background is a solid advantage—familiarity with these domains accelerates your impact and credibility.
• Design skills for creating visually compelling PowerPoint presentations and experience translating complex technical content for non-expert audiences.

Now Hiring: Technical Business Analyst (Contract) – Healthcare Technology

At Hire Elevation Resources, we are partnering with a leading healthcare organization on a high-impact scheduling system build initiative—and we’re looking for a Technical Business Analyst who thrives in translating complexity into clarity.

This role is ideal for someone who goes beyond gathering requirements—you dig into the technical details, identify gaps, and ensure engineers have exactly what they need to build.

What You’ll Do

This role is ideal for someone who goes beyond gathering requirements—you dig into the technical details, identify gaps, and ensure engineers have exactly what they need to build

• Partner closely with Product Owners and engineering teams to translate business requirements into technical specifications
• Break down complex concepts into clear, actionable user stories and acceptance criteria
• Identify gaps in requirements and proactively ask: “What are we missing to make this work?”
• Create data mappings and data flow diagrams to visualize system interactions
• Facilitate discussions with stakeholders to ensure alignment across business and technical teams
• Support Agile ceremonies including backlog grooming, sprint planning, and retrospectives

What We’re Looking For

Strong experience as a Technical Business Analyst or similar role supporting engineering teams

Proven ability to translate functional requirements into technical detail

Hands-on experience with:

• Data mapping
• Data flow / process diagrams
• System integrations
• Working knowledge of relational databases (tables, relationships, basic querying)
• Comfortable working directly with software engineers to clarify requirements and close gaps
• Ability to identify missing information and drive it to resolution independently

What Sets You Apart

• You are more technical than functional in your approach
• You don’t just document—you analyze, challenge, and refine
• You naturally uncover gaps in requirements and data flows
• You bring clarity through structured thinking and visualizations
• You are confident engaging with engineers and speaking their language

Environment

• Agile delivery model with active backlog management
• Requirements already exist and are being refined within Azure DevOps
• Strong Product Owner partnership providing direction on areas needing deeper technical detail
• Focus on building out technical artifacts to support engineering execution

Nice to Have

• Experience in healthcare systems or scheduling platforms
• Experience in healthcare environments (not required)
• Familiarity with tools such as Jira, Azure DevOps, Visio, Lucidchart, or Miro

We are seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as

the bridge between our data science team and external stakeholders. This role combines strong technical data skills with client communication, strategic insight, and performance optimization expertise.

The ideal candidate is comfortable analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients, partners, and executive teams.

Key Responsibilities:

Client & Stakeholder Engagement

• Serve as the primary analytics point of contact for clients
• Present performance reports, dashboards, and model insights
• Translate complex statistical results into clear business recommendations
• Participate in strategy calls

Data Analysis & Reporting

• Analyze large datasets to identify trends, risks, and opportunities
• Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
• Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
• Segment performance by channel, risk tier, geography, or campaign
• Perform root cause analysis on performance shifts

Modeling & Optimization Support

• Work alongside data scientists to interpret model outputs
• Conduct A/B testing and performance experiments
• Identify segments with low performance and recommend optimization strategies
• Validate model deployment performance in production environments

Cross-Functional Collaboration

• Coordinate with underwriting, marketing, risk, and engineering teams
• Assist in translating business requirements into analytical frameworks
• Support compliance and reporting needs where applicable

Required Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related
• field
• 2–5+ years of experience in data analytics, preferably in fintech or lending
• Strong proficiency in SQL
• Experience with R or Python
• Experience with BI tools (Tableau, Looker, etc.)
• Excellent communication and presentation skills
• Ability to explain technical concepts to non-technical audiences

Preferred Qualifications

• Experience with underwriting analytics or credit risk modeling
• Familiarity with interpretable ML models (scorecards, gradient boosting, etc.)
• Knowledge of fraud detection metrics
• Experience working in a client-facing or consulting environment

Core Competencies

• Strong analytical thinking
• Business acumen
• Executive-level communication
• Detail-oriented but able to see big picture
• Proactive problem-solving mindset

Position Summary

The Senior Director, Product – Last Mile & Delivery will own the product strategy, roadmap, and execution for Ashley’s last mile delivery experience across our manufacturing, distribution, and Ashley HomeStore network. This leader will design and evolve the digital and operational products that power home delivery of big & bulky furniture, white‑glove services, and in‑home technician support.

You will translate Ashley’s growth strategy and operational capabilities into seamless, customer‑obsessed delivery experiences—from scheduling and tracking to room‑of‑choice setup and post‑delivery care—while improving cost, reliability, and scalability across our vertically integrated network.

Impact

This role will be central to how customers experience Ashley, directly influencing NPS, repeat purchase behavior, and brand loyalty. Success means fewer delivery issues, faster and more predictable service, and a differentiated “Ashley experience” in the home, enabled by world‑class digital products and tools used by customers, stores, customer care, drivers, and 3PL partners.

Key Responsibilities

Product Strategy & Vision

• Define and own the multi‑year product vision and roadmap for last mile and delivery experiences across Ashley’s DTC, HomeStore, marketplace, and retail partners.
• Lead discovery and market research specific to big & bulky, white‑glove furniture delivery, identifying opportunities to delight customers and remove friction.
• Align product strategy with Ashley’s manufacturing, distribution, and retail operations, ensuring solutions work end‑to‑end—from plant, to DC, to customer home.

Product Execution & Operational Excellence

• Translate strategy into clear product requirements and user stories for engineering, design, and data teams (e.g., delivery scheduling, routing intelligence, customer notifications, proof of delivery, returns).
• Partner closely with Transportation, DC Operations, HomeStore Ops, Customer Care, and IT to launch products that improve on‑time delivery, first‑attempt success, and damage rates.
• Define and monitor product KPIs (delivery NPS, reschedule/cancel rates, cost per stop, contact rate) and iterate based on performance.
• Standardize digital and process experiences for home delivery, white glove setups, exchanges/returns, and in‑home service visits across all markets.

Innovation in Last Mile & Technology

• Drive innovation in delivery scheduling, capacity management, self‑service tools, and driver/technician apps that are purpose‑built for furniture and décor.
• Evaluate and integrate technologies (TMS, telematics, routing optimization, SMS/email/app notifications, photo documentation, AI‑based ETA prediction).
• Partner with data science and analytics teams to leverage AI/ML for demand forecasting, route optimization, and exception management.

Stakeholder & Partner Management

• Build strong partnerships with Transportation & Logistics, Supply Chain, Stores, E‑Commerce, Customer Care, Finance, and IT to ensure aligned priorities and integrated execution.
• Collaborate with 3PLs, delivery partners, and service providers to ensure Ashley’s product experiences are supported in the field.
• Present product strategy, roadmap updates, and results to Ashley senior leadership, influencing decisions with clear customer and financial impact.

Team Leadership

• Lead and grow a high‑performing product team (Product Managers, Product Owners, Analysts) focused on last mile experiences.
• Establish product operating rhythms (prioritization, planning, discovery, retrospectives) that promote accountability, speed, and quality.
• Foster a culture of customer obsession, collaboration, and continuous improvement across Product, UX, Engineering, and Operations partners.

Financial & Business Impact

• Build robust business cases and ROI models for new last mile products and enhancements (e.g., new service tiers, self‑service flows, automation).
• Influence investment decisions by articulating the impact on revenue, cost, NPS, and repeat rate.
• Support Transportation and Supply Chain in identifying new revenue streams (e.g., premium delivery windows, assembly add‑ons) and cost efficiencies via product design.

Required Qualifications

• Bachelor’s degree in Business, Product Management, Supply Chain, Engineering, or related field; MBA or advanced degree preferred.
• 10–12+ years of product management experience, with at least 5+ years owning customer‑facing or operations‑facing products at scale.
• Demonstrated success building products in last mile, logistics, e‑commerce, or retail—preferably in big & bulky or home delivery.
• Proven record of end‑to‑end product ownership: discovery, strategy, requirements, launch, and iteration using agile methods.
• Experience working in or with transportation, logistics, or supply chain teams, and familiarity with TMS/WMS/routing technologies.
• Strong analytical and financial acumen, comfortable with data, A/B testing, and translating metrics into product decisions.
• Experience influencing senior stakeholders in a matrixed, multi‑location organization.

Preferred Qualifications

• Direct experience in furniture, appliances, or other large item home delivery.
• Background working with white‑glove delivery, installation, or in‑home service providers.
• Hands‑on experience integrating with 3PLs, carriers, and last mile platforms.
• Exposure to Ashley HomeStore or similar store/retail networks, balancing store and digital experiences.

Core Competencies

• Strategic product thinking & execution
• Customer‑centric journey design
• Cross‑functional leadership & influence
• Data‑driven decision making & financial modeling
• Strong communication and storytelling to senior leaders
• Change management in operations‑heavy environments
• Innovation & continuous improvement mindset

Travel & Work Environment

• Ability to travel up to ~30–40% to visit DCs, HomeStores, transportation hubs, and delivery partners.
• Comfortable spending time in warehouses, cross‑docks, and in‑market delivery operations to see products in action.
• Standard hybrid office environment, collaborating across time zones and functions

Supply Chain Manager:

Position Summary

The Supply Chain Manager oversees end-to-end supply chain planning and supplier execution for Developlus across demand planning, supply planning, domestic and international sourcing, vendor onboarding and management, procurement coordination, inventory management, and planning systems support. This role is accountable for building disciplined, data-driven planning routines and supplier management practices that support rapid growth, increasing channel complexity, and an accelerating innovation pipeline. The role works closely with Packaging Engineering and cross-functional partners to source and qualify packaging and componentry for existing items and new launches. This role does not own master production planning and does not manage warehouse operations, transportation, or order fulfillment execution.

Core Mandate

• Operate a rigorous monthly cross-functional planning cadence that aligns demand, supply, inventory, and financial targets.
• Improve service and availability through better planning signals and supplier execution, while reducing excess inventory and obsolescence.
• Lead domestic and international sourcing for existing and new items, ensuring supplier readiness to support the innovation pipeline and ongoing supply.
• Coordinate packaging and component sourcing with Packaging Engineering to ensure technical feasibility, specifications readiness, and manufacturability before launch.
• Elevate data quality, planning discipline, and decision support using Sage X3 and standardized reporting.
• Create repeatable operating rhythms with Sales, Marketing, Operations, Quality, and Finance to proactively manage risks and tradeoffs.

Key Responsibilities:

1. End-to-End Planning and Execution Leadership

• Own planning and supplier execution performance across demand planning, supply planning, inventory management, domestic and international sourcing, vendor lifecycle management, and procurement coordination.
• Serve as the day-to-day integrator between Commercial teams, Operations, Quality, Finance, and Data to ensure one aligned plan and clear priorities.
• Translate business needs into planning actions, constraints, and decisions, escalating tradeoffs and risks with clear recommendations.

2. Sales and Operations Planning and Integrated Business Planning Support

• Lead the operating mechanics of the planning process, including calendar, templates, data preparation, and cross-functional inputs.
• Facilitate monthly demand review, supply and capacity review, and inventory and working capital review, ensuring decisions and actions are documented and tracked.
• Build scenarios and quantify tradeoffs across service, inventory, lead times, and cost, surfacing gaps and risks early.
• Maintain a single set of numbers and assumptions across Commercial, Operations, and Finance, and drive follow-through on actions.
• Ensure supplier constraints, international lead times, and sourcing risks are explicitly reflected in monthly plans and launch readiness reviews.

3. Supply Planning and Capacity Coordination (Non–Master Production Planning)

• Develop feasible supply plans by translating demand plans into material and capacity requirements in partnership with Manufacturing and Quality.
• Coordinate constraints, changeover considerations, and critical material availability with Operations to support on-time production and launch readiness.
• Maintain exception-based management for shortages, long-lead materials, and capacity conflicts, driving mitigation plans and escalation as needed.
• Support long-range capacity planning inputs with supplier and material lead time intelligence, including international sourcing lead times and capacity commitments.

4. Inventory and Working Capital Management

• Own inventory health across raw materials, components, work-in-process, and finished goods from a planning and policy perspective.
• Set and maintain planning policies, including segmentation, service targets, reorder parameters, and safety stock logic.
• Drive actions to improve inventory turns and reduce slow-moving and obsolete inventory through root-cause analysis and corrective plans.
• Partner with Finance on inventory valuation drivers, reserves, and working capital reporting.

5. Domestic and International Sourcing and Vendor Lifecycle Management

• Own the end-to-end vendor lifecycle for domestic and international suppliers: identification, evaluation, selection, negotiation support, onboarding, and ongoing performance management.
• Lead sourcing for existing items and new items required to support the innovation pipeline, including primary packaging, secondary packaging, components, and contract manufacturing inputs as applicable.
• Partner closely with Packaging Engineering to ensure technical requirements and specifications are captured, suppliers are technically qualified, and packaging is compatible with product and manufacturing processes.
• Coordinate with international sourcing and procurement partners to identify overseas supplier options, manage quotation and sampling cycles, and align on commercial terms.
• Drive negotiation preparation and execution for strategic suppliers, including pricing, terms, lead time commitments, minimum order quantities, tooling timelines, quality requirements, and escalation paths.
• Establish and govern vendor onboarding standards to ensure documentation, compliance expectations, quality requirements, and systems setup are complete before go-live.
• For international suppliers, coordinate import readiness inputs such as lead time assumptions, production windows, documentation requirements, and risk mitigation plans with internal stakeholders.
• Manage supplier performance through scorecards, corrective action discipline, and regular business reviews, improving delivery reliability, responsiveness, and quality.
• Build resilience through secondary sourcing plans, risk monitoring, and contingency playbooks for critical items and launch-critical components.

6. Procurement Coordination (with Purchasing)

• Partner with Purchasing to align sourcing decisions, purchase execution, and planning signals to prevent shortages and excess.
• Standardize supplier performance expectations and escalation routines in collaboration with Purchasing and Quality.
• Support contract compliance and supplier term standardization by ensuring purchase practices align with agreed terms.
• Provide planning and supplier readiness inputs to Purchasing for new item setup, vendor creation, and purchase order standards.

7. Systems, Data, and Planning Infrastructure (Sage X3)

• Own planning data integrity and planning parameter governance within Sage X3, including lead times, order policies, and item attributes.
• Partner with Information Technology and Finance to improve planning automation, exception reporting, and decision dashboards.
• Drive data governance for bills of materials, routings, lead times, and planning parameters in partnership with cross-functional owners.
• Ensure new item and new vendor master data readiness to support launch timelines and accurate planning signals.

8. Operating Rhythm, Reporting, and Continuous Improvement

• Establish weekly and monthly operating rhythms to manage risks, shortages, supplier performance, inventory health, and launch readiness.
• Create clear reporting on plan adherence, supplier performance, inventory drivers, sourcing progress for new items, and key risks for leadership review.
• Lead continuous improvement initiatives that reduce expedite cost, improve planning accuracy, shorten supplier lead times, and improve supplier reliability.
• Document and standardize sourcing and onboarding playbooks so launches and supplier changes become repeatable and scalable.

Key Performance Indicators and Outcomes

• Forecast accuracy by channel and brand
• Service level and fill performance outcomes driven by planning and supplier execution
• Inventory turns and inventory dollars
• Slow-moving and obsolete inventory reduction
• Shortage incidence and expedite cost reduction
• Supplier on-time and complete delivery performance
• Supplier quality performance, including defect rate and corrective action closure
• Domestic and international sourcing cycle time for new items, including time from request to supplier selection and readiness
• Vendor onboarding cycle time and onboarding quality, including documentation completeness and systems readiness
• Purchase price and terms improvement versus baseline
• Secondary source coverage for critical materials and launch-critical components
• Planning master data accuracy in Sage X3

Qualifications

Required

• Seven to ten plus years of experience in supply chain planning, sourcing, procurement coordination, or inventory management in consumer products or manufacturing
• Demonstrated experience running cross-functional planning routines and aligning demand, supply, and inventory
• Experience with domestic and international sourcing, including supplier selection, negotiation support, onboarding, and supplier performance management
• Ability to coordinate packaging and component sourcing with Packaging Engineering and cross-functional partners to support new item launches
• Proficiency with enterprise resource planning systems; Sage X3 experience strongly preferred
• Advanced analytical skills and strong Excel capability; able to translate data into clear insights and actions
• Strong communication skills with the ability to influence across Sales, Marketing, Operations, Quality, Product Development, and Finance
• Structured problem-solving mindset with a track record of driving measurable improvements

Preferred

• Experience in beauty, personal care, or fast-moving consumer goods
• Experience supporting innovation launches and new item introductions
• Professional certifications in supply chain or operations
• Experience with continuous improvement methods such as Lean or Six Sigma