Morphius Corp Jobs in Usa

Business Leadership Advisor Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Drive decisions that will fuel growth.

As a Business Leadership Advisor at Uline, you’ll work directly with Uline’s President and Executive team to analyze key areas of our business and shape strategies for a growing company backed by 45+ years of success.

Position Responsibilities Review operational data and financial reports to identify trends, insights and opportunities.

Write data-driven summaries and present findings to Uline’s President to support business decisions.

Collaborate with leadership to translate data analysis into recommendations and action plans.

Participate in key projects to support the company’s long-term objectives and growth.

Minimum Requirements Bachelor's degree.

MBA a plus.

15+ years of experience in business analysis, operations management or finance.

Proficient with Excel, data visualization and reporting tools.

Excellent communication and presentation skills, with the ability to express information concisely.

Strong critical thinking and organizational skills with impeccable attention to detail.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks On-site café and first-class fitness center with complimentary personal trainers.

Over four miles of beautifully maintained walking trails.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-TH1 #CORP (#IN-PPOPS) #ZR-HQOPS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Job Summary Job Description Job Title: Software Engineer – Cloud Native, Automation Location: Northbrook, IL Department: E-Commerce IT Team Employment Type: Full-Time About the Role We are looking for a seasoned Software Engineer – Test Automation (QA) to join our E-commerce B2B team.

In this role, you'll drive the future of test engineering by contributing to core automation initiatives and enabling frameworks, tools, and platforms that accelerate quality across our teams.

This is not a traditional QA role.

We're looking for a full-stack automation expert who is passionate about tooling, platforms, and frameworks, capable of evaluating and implementing cutting-edge solutions—including AI-powered test platforms, low-code/no-code test tools, building PoCs, and influencing architecture-level decisions.

Our application stack includes Java/Spring Boot microservices on the backend and Next.js/React on the frontend, all deployed to Azure Kubernetes Service (AKS).

Key Responsibilities Design, implement, and maintain reusable automation frameworks for backend (API/microservices) and frontend (UI) testing.

Research, evaluate, and introduce modern test automation tools (e.g., low-code/no-code, model-based testing, AI-powered test platforms).

Lead proofs-of-concept (PoCs) for new tools and frameworks to assess fit for the organization, enable and simplify shift-left practices within teams.

Contribute to shared quality tooling and pipelines to be used across teams (test orchestration, data setup, mocks/stubs, parallelization, etc.).

Collaborate with Digital Framework, platform, DevOps, and other engineering teams to shift quality left and define testability patterns.

Provide leadership in setting up automation standards, coding guidelines, and governance models for cross-team reuse.

Lead teams to ensure maximum automation coverage for functionality and be accountable for ensuring QA practices are aligned to the goal of maximum quality.

Accountable for overall QA deliverables, practices, and standards within teams and for compliance with functional, integration, regression and performance/load testing (NFR testing) goals for all systems and projects worked on by the teams.

Actively mentor junior engineers and guide teams in adopting quality engineering best practices.

What You Bring: Skills and Expertise 8+ years of experience in Quality Engineering, with deep expertise in test automation.

Strong in all aspects of SDLC and Testing Lifecycle.

Strong programming skills in Java (Spring Boot stack) and JavaScript/TypeScript (React/Next.js).

Experience building automation frameworks using JUnit/TestNG, Cypress, Playwright, Selenium, etc.

Proficiency in evaluating and implementing tools for test case management, test execution, and reporting.

Demonstrated success with CI/CD-integrated testing using Azure DevOps, GitHub Actions, or equivalent.

Knowledge of Kubernetes, containers, and testing in cloud-native environments (preferably Azure).

Familiarity with contract testing, mocking services, and management strategies.

Strong background and experience working in Agile teams.

Preferred Skills Experience with low-code/no-code automation platforms such as Testim, Tricentis Tosca, Mabl, or Katalon.

Exposure to AI/ML-based testing, self-healing tests, or model-based test generation.

Understanding of platform thinking and working in centralized enablement teams.

Hands-on experience with observability and monitoring tools for test impact analysis.

Educational Requirements Bachelor’s Degree in Computer Science, Engineering, or a related field is required.

Why Join Medline? Be a key contributor to the transformation of Medline’s e-commerce platform.

Access opportunities for growth, training, and certifications.

Competitive salary, comprehensive benefits, and flexible work arrangements.

Collaborate with a dynamic and innovative team in a supportive culture.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and home care/hospice settings.

Due to continued growth we are in need of a Warehouse Operator to join our team.

The Warehouse Operator is an integral part of our team’s success.

Our Warehouse Operators are responsible for operating machinery to move materials around a facility for shipping, processing and receiving.

This might include unloading, scanning, moving, staging, loading, locating, picking, relocating, and stacking product.

Job Description Responsibilities: Catalogues, records, and organizes materials received at the warehouse; Arrange materials for order assembly Fulfills worksheets or tickets for customers by reading production schedules, order forms and requisitions Locates and gathers products for to move and distribute to production workers, assembly line, or to shipping areas Assembles, builds, wraps, sorts, and transports customer orders Operates hand truck, cart, doilies, forklift, order-picker, and walkie to transport items Maintain a clean and safe work area Required Experience: Ability to speak, read, and write English with proficiency.

Ability to read and comprehend simple instructions, short correspondence and memos.

Basic keypunch skills Ability to bend, twist, reach, push, lift for extended periods daily Ability to lift 50 lbs Must be able to stand for 8 hours per day for up to 6 days a week Must have high sense of urgency Flexibility to work mandatory overtime based on business needs Preferred Qualifications: High school diploma or General Education Degree (GED) 1-3 months related experience and/or training Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $20.25
- $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Corporate Recruiter Corporate Headquarters 12575 Uline Dr.

Pleasant Prairie, WI 53158 Are you a recruiter who sees challenge as fuel and loves to find exceptional talent others miss? Join Uline as a Corporate Recruiter, where you will own strategic searches, partner with hiring leaders and play a critical role in shaping our growing workforce.

Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Build and execute sourcing strategies to attract quality active and passive candidates.

Partner with hiring managers and HR partners to align on talent needs, qualifications and making competitive offers.

Deliver a legendary candidate experience throughout the interview process that reflects Uline’s culture and values.

Present market and talent insights to shape hiring strategies and guide decision making.

Minimum Requirements Bachelor’s degree in human resources, business or a related field.

5+ years in recruiting and sourcing top talent.

Ability to navigate challenges with a driven, positive attitude.

Strong communication and collaboration skills, with the ability to influence hiring leaders, candidates and partners at all levels.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks On-site café and first-class fitness center with complimentary personal trainers.

Over four miles of beautifully maintained walking trails.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-TS1 #CORP (#IN-PPHR) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Job Summary The Senior Transportation Operations & Analytics Analyst serves as a strategic bridge between transportation operations; TMS technology and business analytics.

This role is responsible for driving measurable improvements in transportation performance by leveraging advanced analytics and deep Transportation Management System (TMS) expertise.

The analyst translates transportation data and system outputs into actionable insights that inform operational decisions, cost optimization, and continuous improvement initiatives.

Job Description CORE JOB RESPONSIBILITIES Own and drive TMS optimization efforts across inbound transportation, including configuration, enhancement, and ongoing performance tuning, in close partnership with Transportation Operations and the Medline IT team.

Serve as a functional TMS subject matter expert Interpret and analyze complex transportation datasets (from TMS, ERP, and related systems) to identify cost drivers, service gaps, network inefficiencies, and improvement opportunities.

Translate analytical findings into actionable business recommendations, clearly articulating operational and financial impacts to cross-functional stakeholders and leadership.

Design and support advanced analytical models, scenario analyses, and simulations to evaluate transportation strategies, capacity planning, mode optimization, and network changes.

Partner cross-functionally with Logistics, Distribution, Procurement, IT, and external carriers to improve transportation execution, resolve systemic issues, and enhance end-to-end process efficiency.

Develop and enhance reporting, dashboards, and KPIs using Excel, SQL, and BI tools to provide visibility into transportation performance and support data-driven decision-making.

Stay current on transportation technology trends, regulatory changes and proactively identifying opportunities to improve tools and processes.

Discovering new opportunities to influence the use of transportation data and TMS features across the Operational business functions.

ADDITIONAL RELEVANT EXPERIENCE Strong hands-on experience with Transportation Management Systems, with deep functional knowledge of Oracle Transportation Management (OTM) strongly preferred.

Intermediate to advanced proficiency in Excel, SQL, and/or data visualization tools (e.g., Power BI), with the ability to work directly with large, complex datasets.

Proven ability to analyze, interpret, and explain system-generated results to non-technical stakeholders.

Strong understanding of transportation processes, including inbound logistics and execution workflows.

Excellent problem-solving, communication, and stakeholder-influencing skills.

Comfortable operating in a fast-paced and/or multi-node supply chain environment Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Responsible for the daily administration and operation of the warehouse.

Oversee materials are received, stored, shipped and reported in accordance with established procedures.

Direct and supervise warehouse staff.

Review effectiveness of operating procedures, maintenance, space utilization and protection of equipment.

Job Description Responsibilities: Administer and oversee the daily operation of the warehouse including processing, packaging and storage of supplies, materials and equipment.

Ensure overtime is maintained within budget allotted.

- Oversee receipt, storage and shipment of materials and related reporting in accordance with established procedures.

Ensure the accuracy of the inventory.

Account for all materials and supplies in the stores facilities.

Audit goods received into warehouse.

Coach and mentor team members in the areas of productivity, quality, safety and Medline Core Values.

Ensure all routine paperwork is completed on time and are filled out accurately.

Assist the warehouse manager in maintaining a safe work environment for all team members.

Lead day-to-day activities of employees.

Assign, monitor and review progress and accuracy of work, directs efforts and provides technical guidance on more complex issues.

Provide input into hiring, firing and performance reviews.

Work with customer service to resolve warehouse related issues.

Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match.

And much more! Qualifications: Education: High school diploma or equivalent, Associate’s degree a plus.

Relevant Work Experience: At least 3 years of supervisory experience coaching, mentoring and training staff.

- At least 3 years warehouse experience.

Basic skill level.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $67,000.00
- $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Customer Service Analyst Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the customer experience at Uline! As a Customer Service Analyst at our Corporate Headquarters, you’ll turn our contact center data into actionable insights that improve operations and ensure legendary service across our growing North American company.

Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Analyze contact center performance data and deliver insights that inform business strategy.

Drive improvements that enhance customer service operations, efficiency and processes.

Build and maintain SQL queries and Power BI dashboards to support performance, trend and statistical reporting.

Collaborate with stakeholders to gather project requirements and deliver results that meet business needs.

Minimum Requirements Bachelor's degree.

2+ years of experience in data analysis or business intelligence.

Advanced Microsoft Excel, SQL and Power BI experience.

Excellent communication, analytical and organizational skills.

Robotic Process automation (RPA) a plus.

Uline does not participate in the H1-B lottery.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-CB2 #CORP (#IN-PPCS) #ZR-HQCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Senior Software Developer
- Java Pay from $96,000 to $148,000 per year 2200 S.

Lakeside Drive, Waukegan, IL 60085 Are you ready to design, innovate and lead in a collaborative, cutting-edge tech environment? Uline is seeking a Senior Java Software Developer to spearhead the development, deployment and maintenance of sophisticated Java applications.

Your expertise will shape the tech landscape for our growing North American company! Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Craft, test and deploy robust Java applications aligned with business needs using industry-leading technologies and coding standards.

Conduct code reviews, optimize performance and ensure application responsiveness while maintaining top-notch quality.

Assist in architectural design reviews and project planning, lending your insights for strategic advancements.

Guide and mentor fellow developers, exhibiting leadership in cross-functional development practices.

Collaborate closely with the development team to ensure consistent processes and timely deliverables.

Minimum Requirements Bachelor's degree in Computer Science, Software Engineering or relevant programming education and experience.

7+ years of hands-on Java full stack development, with a strong track record in enterprise solutions using Spring framework.

Extensive experience in REST web services, microservice environments, Git, JPA, SQL, JSON, SOAP, XML and code versioning tools.

Working knowledge of caching, service discovery, CI / CD tools and familiarity with Agile methodologies.

Uline does not participate in the H1-B lottery.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-MT1 #CORP (#IN-PPITL3) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Job Summary Under minimal supervision responsible for independent review of CAPA/investigation content for adequacy and compliance, including comprehensive ability to use critical thinking to evaluate events and the CAPA author team’s responses, root cause analysis, and corrective action planning.

Responsible for generating direct feedback to investigation authors and their management structures, as needed, and for working with author teams to produce compliant, complete, comprehensive investigation records that adhere to Medline and industry regulatory requirements and expectations.

Additionally responsible for Quality process design, integration, implementation, and maintenance.

Manage the Quality data integrity for Medline products including but not limited to, sterile products, medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements.

Support Quality Systems related activities, analyzes problems related to quality/regulatory information, and provides systems, and technical support in solving these problems.

Support design, development, implementation, and testing of quality solutions and business acquisition integration as required to meet customer/regulatory requirements, and works with internal and external inputs to develop these solutions Job Description Responsibilities: Review, advise on, and approve CAPAs and other major investigations as independent reviewer and QMS advisor.

Provide feedback and drive adherence to investigation content requirements and expectations.

Administer and maintain quality systems.

Collect, analyze, and report quality data to track performance and compliance.

Develop and implement improvements to processes and procedures.

Identifies and advises opportunities to improve quality systems and develop long-term strategies that support the success of the business.

Determine and create key quality metrics/indicators to track performance and compliance Reviews and determine the application of various system compliance regulations.

Ensure compliance to global regulatory requirements with internal procedures.

Identify risk and compliance opportunities.

Implement and coordinate use of electronic documentation systems and training personnel.

Collaborate with cross-functional teams to deploy quality processes and systems.

Consult and provide guidance to business partners.

Execute individual responsibilities as CRB team member.

Lead CRB team in systems analysis and effectiveness measures.

Train and coach personnel to deliver optimal results based on the department’s goals.

Support hosting Notified body/ Registrar Quality Systems audits.

Supports in customer and regulatory audits.

Provide project guidance, training, and coaching.

Preferred Qualifications: Bachelor’s degree in a technical or scientific discipline.

At least 4 years of experience with medical device or pharma Quality Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization of Standardization (ISO).

Proficiency in Microsoft Suite, MS Visio, MS Project, Minitab.

Position requires travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications: Experience with Medical Device and Pharma, multiple product types, and regulatory jurisdictions.

Experience with quality systems development and implementation.

Experience with Medical Device Design Controls, CE technical File Requirements, and 510K submissions.

Experience in the Medical Device and Pharmaceutical industry.

Experience hosting FDA/ISO GMP inspections.

Experience with SAP.

Experience with ETQ Reliance.

#LI-Hybrid Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary This role will be responsible for managing and leading a team of customer and operational support professionals, ensuring delivery of on time and in full delivery expectations, collaborating cross functionally to drive continual operational efficiencies and process improvements, while providing exceptional customer service.

This Director owns the customer support framework and setting and maintaining standards for customer support and engagement, as well as collaborating with cross-functional teams to ensure the successful adoption of vendor compliance expectations for each key account.

This includes managing and directing daily operations of assigned Customer Service and Operations liaison team and the overall success of the assigned group.

This director will also be responsible for translating strategic vision to assigned group by creating actionable tasks for the teams.

Job Description Responsibilities: Develop and grow a world-class customer support model that enables and directly drives customer satisfaction, adoption and confidence in Medline as a supplier Provide continuous feedback, coaching, training, and development assistance to your team to foster ongoing growth while upholding their status as experts in Retail customer service Create a continuous improvement culture that advances the people, processes and technology to deliver higher performance and productivity Develop and implement support framework and process aligning with the company's overall goals and objectives and deliver a world class customer support experience while maintaining costs Review processes to maximize efficiencies in the daily operation of order volume from our key accounts.

Work with Retail divisional and operations leadership to develop and improve policies and practices to improve and maintain OTIF expectations with key customers Respond to escalated calls from customers and sales reps; taking necessary steps to resolve problem situations.

Refer complaints of service failures to designated departments for investigation Help to drive standardized tools, measures and customer supply chain work processes across all the customer team.

Which includes Identifying and implementing process improvements to increase efficiency through standardization, automation, delegation, and elimination of non-value-added work Management responsibilities include: Typically, manages through multiple Managers.

Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability.

Strategic, tactical and operational planning(12+ months) for the function or department; Direct budgetary responsibility for one or more departments, functions or major projects/programs; Interpret and execute policies for department projects Recommend and implement new policies or modifications to existing policies; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Minimum Job Requirements Education Bachelor's Degree Work Experience At least 7 years of customer service experience.

At least 4 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.

Knowledge/Skills/Abilities Experience identifying operational issues, recommending, and implementing strategies to resolve problems.

Experience influencing and motivating others to drive results in a multi-location and matrixed environment.

Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Advanced level knowledge of SAP.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.