Bilingual Case Management Coordinator – Long Term Care {168007}

Job Title: Bilingual Case Management Coordinator – Long Term Care Pay: $34.13/hr Location: Miami Dade County, FL (Hybrid – Work from Home with occasional in-person visits) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Job Type: Contract with potential to extend or convert to permanent Job Summary: A-Line Staffing is seeking a self-motivated, energetic, detail-oriented, highly organized, and tech-savvy Bilingual Case Management Coordinator – Long Term Care to join a leading national healthcare organization in Miami Dade County.

This hybrid contract role allows autonomy while coordinating care for members and aligns with the organization’s focus on delivering high-quality, patient-centered care.

The Case Management Coordinator will assess, plan, implement, and coordinate case management activities both telephonically and face-to-face to evaluate members’ medical needs and facilitate overall wellness.

You will support both medically complex and supportive members, develop proactive care plans, and connect members to appropriate services and supports.

Responsibilities: Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.

Conduct comprehensive evaluations of members using care management tools and data review, including face-to-face assessments when required.

Implement and monitor assigned care plan activities.

Conduct multidisciplinary reviews to achieve optimal outcomes.

Identify and escalate quality-of-care issues through established channels.

Utilize negotiation and motivational interviewing skills to secure services and maximize member engagement.

Provide coaching, education, and support to empower members in healthcare decisions and healthy lifestyle choices.

Monitor, evaluate, and document care in compliance with regulatory and accreditation guidelines.

Travel approximately 75% within the region to visit members at home, assisted living, and nursing facilities as needed.

Qualifications: Case management experience required; long-term care experience preferred.

Fluent in Spanish and English (required).

Proficient in Microsoft Office, including Excel.

Bachelor’s degree in social work or a related field.

Ability to multitask, prioritize, and adapt in a fast-paced environment.

Strong verbal and written communication skills.

Preferred Skills: Experience with care management tools and processes.

Strong critical thinking and judgment.

Ability to empower members and promote behavior change.

Additional Information: Hybrid role: primarily remote but requires occasional face-to-face visits.

Training conducted online via Microsoft Teams.

Candidates must reside in Miami Dade County zip codes listed above.

Contract role with potential to extend or convert to permanent.

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