Mod, JO Jobs in Usa
178 positions found — Page 7
Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe youre looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in5 CFR 575.102)will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
Youll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governments official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, youll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Required
Preferred
Job Industries
- Government & Military
You may also be required to troubleshoot and repairing electrical and avionics systems based on area assigned.
Will sometimes perform other duties such as general mechanic installs, testing, and inspections.
1st shift 5:30am-4pm No personal tools required Current relevant Avionics MOD experience Custom Fields: Name: Security Clearance Comments Value: None Name: Security Clearance Value: None Name: Allow Expenses Value: No Name: Work Schedule Value: 4/10-1st Shift Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Assistant Store Manager
Location
WI - Madison - Madison - 4663
Classification
Full-Time
Job Summary
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store’s talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do:
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates’ interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer’s perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store’s performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience:
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors:
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Full Job Description:
Driving is required for this position; screening will be required.
JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided.
Manages the flow of questions and directs guests within the lobby.
Supports the tracking and resolution of service issues.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees.
Understanding employee positions well enough to perform duties in employees' absence.
Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Assists with energy conservation efforts by monitoring compliance during property tours.
Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process.
Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
Sends copy of MOD report to all departments on a daily basis.
Ensures compliance with all policies, standards and procedures.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Understands and complies with loss prevention policies and procedures.
Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Maintains high visibility in public areas during peak times.
Provides immediate assistance to guests as requested.
Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Records guest issues in the guest response tracking system.
Reviews comment cards and guest satisfaction results with employees.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains a bold working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Participates as needed in the investigation of employee and guest accidents.
Performs Front Desk duties in high demand times.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This role requires mechanical aptitude, attention to detail, and adherence to safety and quality standards in a dynamic manufacturing environment.
Primary Responsibilities: • Set up, operate, and maintain CNC Machines to produce parts efficiently.
• Operate multiple CNC machines such as: o Perforex Milling Terminal o Perforex Lasser Center o Ehrt Flexpunch o EB Machine Modify parts as required by production demand.
• Maintain equipment and tools in proper working condition.
• Assemble components and products following work instructions, blueprints, and specifications.
• Deburring and painting products.
• Utilize hand tools, power tools, and other equipment to complete tasks efficiently.
• Ensure product quality by following established procedures and tolerances based on customer requirements.
• Communicate effectively with team members and supervisors to ensure smooth workflow.
• Follow all safety procedures and wear the required personal protective equipment (PPE).
• Perform other duties as assigned.
Knowledge & Experience: • High school diploma or GED required.
• Ability to read and write documents in standard English.
• Basic understanding of tooling and ability to read blueprints.
• Preferred qualifications: advanced blueprint reading skills, CAD experience, CNC operation, and copper processing knowledge.
Physical Requirements: • Ability to stand for long periods, walk, bend, twist, and reach frequently throughout the shift.
• Lift up to 80 lbs occasionally and 25–50 lbs frequently.
• Adapt to a fast-paced environment and changing assignments.
Safety Requirements • Safety-toed footwear.
• Safety glasses with side shields.
• Additional PPE as required.
Work Environment: • Non-climate-controlled work area with exposure to hot and cold temperatures You can apply at: /tomballtx Resumes may be emailed to: Criselda, or Call our office at (281)290-6330 Visit our office: 14015 Park Dr., Suite 219, Tomball, TX 77377 Walk-ins: Monday-Friday from 9AM-3PM Please bring I-9-compliant documents .
(click on the link for more information)
The Director of Consumer Insights at Finch Brands is responsible for supporting insights community clients with both account management and research expertise, with a focus on elevating and leading both the work product and the internal Finch team.
This role is client facing and serves as the primary point of contact for ongoing market research needs throughout the year for up to 3-4 different clients. Research will cover a range of quantitative and qualitative topics and methodologies, and this role must be able to understand, prescribe, plan, and analyze research that drives forward the strategies of Fortune 500 and start-up clients alike across a variety of industries. This individual is ultimately responsible for the quality of all deliverables and satisfaction of clients.
The ideal candidate will have deep knowledge of quantitative and qualitative research methodologies (e.g., MaxDiff, Statistical Testing, etc.). They must be able to demonstrate experience with projects ranging from multi-phase research plans to qualitative explorations, to brand research, and feel comfortable playing the role of consultant and thought partner for clients who may not understand their research needs, or how to interpret and act on the findings. This role requires a balanced skillset of account management, project management, and research excellence.
Main duties:
- Account and project leadership – the “go-to” for all client related needs and questions while ensuring delivery maintains in scope, on time, and of high-quality. Out-of-scope requests may also be managed by this role.
- Client strategist – helping clients think through complex research needs and outputs.
- Research leadership – crafting learning plans and research instruments of varying complexity and carrying research through the process end-to-end. This includes the development of compelling research stories with clear insights and actions, as well as willingness (and ability) to support junior team members throughout the entire project life cycle - from scoping, to drafting, to programming & quality assurance checks, through to statistical analysis and storytelling.
- Team leadership – managing the quality of deliverables and quality of life for team members, providing coaching and learning opportunities when appropriate.
Required Experience and Skills:
- Candidates will have a Bachelors or Masters degree in fields spanning, business, marketing, advertising, sociology, market research, or statistics.
- 7+ years experience in either client or supplier-side research role, with a track record of leading and growing account/client relationships.
- 2+ years experience managing complex, multiphase research projects related to brands, products, or consumer behaviors/attitudes.
- 2+ years managing and coaching others with ability to inspire and develop team members.
- Ability to perform at a high level and multi-task in a very fast-paced environment.
- Proven experience and a natural ability to “connect the dots” and drive toward big picture insights.
- Ability to design, draft, and program questionnaires, mod guides, and other research activities - both qual and quant.
- Proficient in financials and operations management.
- Desire to bring structure to team and account.
- Flexible and solutions-oriented.
- High proficiency in MS Word, PowerPoint, and MS Excel are an absolute must - including data manipulation, formulas, lookups, formatting, and chart creation.
- History of working in the trenches in data analysis and reporting.
- Knowledge of statistical analysis programs (Such as MarketSight, Q, R, SPSS, etc.) required.
- Be able to push storytelling to include the what, so what, and now what of research.
- Have high standards and abilities regarding data visualization and storytelling technique.
- Ability to push research and business objectives forward through a mix of standard and innovative quant and qual methodologies.
- Project management - ability to juggle multiple priorities and wear many ‘hats’, balancing the demands of project work with the needs of clients & internal team members
- Manage client priorities and expectations as well as resource allocation/workload within teams.
- Strong focus on QA and superb attention to detail.
Candidate Attributes:
- Self-starter mentality (Be a driver, not a passenger) with a strong bias for action
- A growth-oriented mindset and willingness to move beyond their current comfort zone to develop new skills
- A remarkable work ethic and superior attention to detail
- An ability to learn new things quickly
- Collaborates effectively and has coworkers’ backs
- A natural curiosity regarding brands and business with a focus on delivering results
*This position will be required to spend time at multiple Journeyman locations in Indiana and Michigan.
Do you believe a great event starts with a connection—and succeeds through disciplined execution?
Are you the kind of leader who can translate a client’s vision into a detailed plan, then rally a team to deliver it flawlessly, on time, and on brand?
Do you take pride in building real relationships, sweating the details, and owning the outcome from first conversation to final teardown?
At Journeyman Distillery, our events are an extension of our craft: intentional, memorable, and done the right way. The Events Operations Manager will bring to life booked events by owning event detailing, staff leadership, and on-site execution—ensuring every event is properly planned, staffed, and delivered to standard. The ideal job candidate: has a positive, “can-do” attitude, is friendly yet assertive, and able to prioritize and juggle multiple tasks; wants to be in the hospitality and events business and will dedicate the time needed to meet client needs; must have a greater concern for our clients and their experience than what time they will be home on a Saturday night; and must be able to translate the customer requests and articulate the needs to the various support teams to achieve a successful and happy end result for events. Lastly, the ideal candidate must have the willingness and ability to truly lead and manage a team of service members.
All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.
GRIT MAKES GREAT
- Having a positive attitude that no challenge is too great
- Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
- There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
- 10,000-hour rule. Malcolm Gladwell: it takes 10,000 hours of intensive practice to be great
ALWAYS A JOURNEYMAN - NEVER A MASTER
- Excellence is a lifelong pursuit and mastery is an illusion
- The joy is in the daily work and pursuit of excellence, not in the final destination
- A focus on continual improvement and doing our best
1st CUSTOMER
- Treating every customer with the mindset that they are the business’s 1st ever customer
- Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
- Clean facilities
- Being available to the customer and timely responses in any capacity
- This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
- Never take the customer or employee for granted
- 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.
AMBASSADOR
- Taking pride and ownership in your work
- Engagement and active participation in your work and company activities
- Being a positive force in the workplace; creating a culture of positivity
- Extending common courtesy to self, employees, vendors, and guests
- Being an evangelist and promoter of the company and brand
At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman employee:
- Outstanding Growth Opportunity!
- Paid Time Off
- 401(k) with Employer Match available
- Medical, Dental, Vision, Life, Supplemental Insurance options
- Free Quarterly Bottle of Spirit (21+)
- Loyalty Incentives (ask about our 5-Year Bottle Reward!)
- Employee Discounts
- Monthly Founders' Day event with Bill Welter
- Annual Employee Putting Competition
- Annual Employee Party
PRINCIPAL DUTIES (Events split between all locations; Event Operations Managers are assigned based on location and number of events)
Client Relations
- Work with Event Sales Manager to understand each booked client and take over communication with them once contracted.
- Meet and effectively communicate with clients to understand their specific expectations, budget, and food & beverage related needs, such as dietary restrictions throughout the entire planning process, from booking to event day as needed.
- Help clients design a timeline for their event, as well as a floor plan that is attractive and conducive to efficient service within the event space.
- Finalize menus, create invoices, and facilitate payments for clients, adhering strictly to all payment deadlines, working directly with Accounting & Finance
- Ensure all BEO details are finalized in accordance with established contractual timelines and obtain client sign-off to confirm accuracy and approval.
- Host group tastings of food and beverage offerings, as well as some private tastings.
Event Day- (Full Ownership of the Event, Acting as Manager on Duty (MOD)).
- Work Event Leads, and other Event Staff for set up, breakdown and execution of each event as needed.
- Clean and ready the facility for guests followed by oversight of a clean and organized facility post-event.
- Lead pre-event meeting with Event team members in specifics of event details and service timeline.
- Be onsite for appropriate time (as needed per event) for proper execution of pre- and post-meal service.
Management of Event Staff
- Interview, hire, and schedule all Event Staff (servers, bartenders, utilities, leads etc.) for events at primary assigned location.
- Lead the training of all Event Staff at primary assigned location.
- Work with Event Leads for setup and breakdown details for each event as needed at all locations.
- Manage Event Staff to meet the demand and timeline of each event, delegating duties as needed at all locations.
- Compose and deliver performance reviews for all Event Staff at primary assigned location.
- Consistently document all corrective action and disciplinary issues with the appropriate forms and guidelines provided through Human Resources at all locations.
Day-to-Day
- Work with the culinary team for client menu requests and keep them informed of any updates or changes to upcoming events at all locations.
- Maintain inventory of catering supplies, and cleaning and organization of spaces at primary assigned location.
- Work with outside vendors as needed and assist with the onboarding of vendors/contractors using proper protocol and vendor guidelines.
- Administrative tasks may include the facilitation of payroll, reports, point of sale procedures, and inventory for food and beverage functions at all locations.
- Respond in a thorough and timely fashion to consistent flow of emails and phone calls from booked clients.
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are excited to announce a Key Holder position for our MANGO Stonebriar Centre store located in Frisco, TX!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
- Open and close the store, ensuring all security procedures are followed.
- Handle cash management responsibilities, including deposits and safe counts.
- Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
- Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
- Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
- Preferred 1+ years prior work experience in a retail sales environment
- Customer service oriented
- Independent work ethic, time management skills
- Self-motivated with a desire to achieve results and excel individually, and as a team
- High energy, enthusiastic, passionate, and upbeat attitude
- Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
- Strong communication skills
- Ability to adapt – energy and speed
- Computer skills to operate point of sale system is a plus
What makes us special?
- As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
- Insurance Benefit: You only pay a % of the value!
- Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.
- 401(K) Pension Plan
- Holidays + Wellness Days
- Vacation Days
- Commuter Benefits
- Bonus and/or Commission paid monthly
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are excited to announce an open Key Holder position for our MANGO Montgomery Mall store located in Bethesda, Maryland!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
- Open and close the store, ensuring all security procedures are followed.
- Handle cash management responsibilities, including deposits and safe counts.
- Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
- Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
- Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
- Preferred 1+ years prior work experience in a retail sales environment
- Customer service oriented
- Independent work ethic, time management skills
- Self-motivated with a desire to achieve results and excel individually, and as a team
- High energy, enthusiastic, passionate, and upbeat attitude
- Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
- Strong communication skills
- Ability to adapt – energy and speed
- Computer skills to operate point of sale system is a plus
What makes us special?
- As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
- Insurance Benefit: You only pay a % of the value!
- Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.
- 401(K) Pension Plan
- Holidays + Wellness Days
- Vacation Days
- Commuter Benefits
- Bonus and/or Commission paid monthly
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
Description:
We inspire our guests to create core memories through meaningful connections and unforgettable outdoor experiences. Are you the go-to person everyone relies on to lead, organize, and make things happen all while keeping it cool under pressure? Do you thrive on creating unforgettable guest experiences in the great outdoors? If so, its time to level up your hospitality career with AutoCamp.
AutoCamp is on the lookout for an Operations Supervisor (Food, Beverage, & Retail) to bring the magic to our one-of-a-kind outdoor hospitality destinations. Youll be the glue that holds together our Front Desk, Food & Beverage, and Retail operations ensuring guests have a seamless, unforgettable stay under the stars.
Who You Are:
- A hospitality pro with a knack for leadership and a love for the outdoors
- A wizard with PMS and POS systems (and yes, you know what those acronyms mean ??)
- A people-person with a sharp eye for detail and a passion for guest service
- Cool as a cucumber during high-volume times and a rockstar at problem-solving
What Youll Do:
- Lead the charge of food & beverage ops like a culinary commander (taking orders, overseeing service, etc.)
- Support the front desk, ensuring smooth check-ins, reservations, and guest relations
- Keep our retail space on point stocked, styled, and ready to sell
- Train, schedule, and inspire an all-star team that lives and breathes hospitality
- Be the guest whisperer: solving problems, handling escalations, and making stays memorable
What You Bring:
- 2+ years in hotel front desk or guest services leadership
- Strong multitasking and organizational skills
- A flexible schedule youre down for evenings, weekends, holidays, and the occasional curveball
- (Bonus Points) A degree in Hospitality or experience in a boutique hotel setting
- Familiarity with Google Suite, Microsoft Office, and cloud-based software.
Why AutoCamp?
AutoCamp is a design-forward, experience-driven lifestyle hotel brand thats changing the way people connect with nature. With Airstreams, luxury tents, and mid-century modern vibes, we create upscale, hassle-free outdoor stays in some of the most beautiful places on Earth. We call it Outdoor Hospitality and we think its the future.
Diversity, Equity, and Inclusion
We believe the outdoors are for everyone. We seek to create a community where people of all backgrounds feel safe and welcome, and that starts with our team. Everyone is invited to our Campfire!
Sound good?
Wed love to hear from you. Be sure to apply online and include a cover letter applications without one might be repurposed as kindling (kidding sort of).
Explore the adventure: /team-careers
Requirements:
Food & Beverage Retail Operations
- Support Food & Beverage operation during high-volume times by taking orders, serving, or assisting with prep.
- Ensure compliance with food safety, cleanliness, and service standards according to federal, state, and local regulations and AHGs policies.
- Properly label & date according to comply with applicable state and federal regulations.
- Review, code, approve, and submit invoices to AutoCamps Accounts Payable.
- Manage monthly inventory: must be available on the 1st of every month.
- Maintain complete knowledge of all menu items (including daily specials), prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
- Monitor product inventory levels and communicate or place order needs.
- Assist in training staff on POS systems and customer service procedures related to food & beverage.
- Review daily sales reports and ensure all transactions have been accounted for. Report all tips.
- Maintain complete knowledge of and strictly adhere to state liquor regulations, particularly in prohibiting service to minors, intoxicated persons, and drunk driving.
- Ensure the retail shop is visually appealing, clean, and well-stocked.
- Oversee retail displays, pricing, and inventory control with attention to revenue generation.
- Coordinate with the front desk team to support rental processes and retail sales.
Front Desk Operations
- Lead and supervise the Front Desk team to ensure efficient check-in/check-out and daily operations, including the pe-register process, block, and take same-day reservations; and when necessary, future reservations follow hotel rate structures, discounts, and sell strategies.
- System matter expert in the PMS.
- Foster a warm and welcoming environment that prioritizes guest satisfaction.
- Resolve guest concerns promptly and proactively implement feedback-driven improvements.
- Serve as the primary contact for guest inquiries, issues, and escalations with professionalism and empathy
- Keep Team Members informed about daily operations, events, and company updates.
- Maintain working knowledge of Property Management Systems (PMS) and manage shift reporting.
- Ensure all calls, Guest comments, comment cards, and Guest surveys are properly recorded and closed. Use reports to analyze Guest problems and work to reduce and resolve such issues, and take appropriate action to ensure 100% Guest satisfaction.
- Completes shift end and EOM tasks, including review of guest ledger, inactive accounts with balances, & inventories.
- Monitors delivery of packages for the business and Guests.
- Maintain high standards of cleanliness, safety, and presentation across all guest-facing areas.
- Be familiar with sales strategies; communicate daily with the Group Planning Event Manager.
Guest Experience & Leadership (Support)
- Interview and hire Team Members, train and coach Guest Experience staff on guest service, systems, and brand standards. Guide all Team Members towards success as it relates to customer satisfaction, property business, and financial goals.
- Participate in hiring, onboarding, and training team members in guest services, F&B, and retail.
- Conduct regular team meetings to share updates, reinforce brand standards, and gather input.
- Collaborate on monitoring team scheduling, timekeeping, and compliance with labor laws with other Operations supervisors.
- Conduct performance reviews and disciplinary processes when needed.
- Coordinates and creates schedules weekly based on the occupancy forecast. Schedules are to be approved by the Assistant General Manager and posted each week.
- Provide support to Food & Beverage operation during high-volume times by taking orders, serving, or assisting with prep.
- Ensure Team Members are correctly logging time in and out, entering PTO hours, and following meal period break law. Troubleshoot discrepancies from previous shifts and make corrections as needed.
- Conduct monthly department meetings to review new procedures and solicit input from all Team Members.
- Be knowledgeable of all emergency plans and safety practices, and know how to act upon them.
- Partner with AGM/GM and People & Culture (HR) to manage disciplinary issues with discretion, confidence, and in a compassionate manner.
- Assist the department with covering/working last-minute call-offs.
- Performs any other duties as requested by the Assistant General Manager/Operations Manager and the General Manager, and acts as MOD when assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type and Expected Hours of Work
- This position is full-time and non-exempt. It will require days/evenings/Holidays/weekends and may require overtime.
Physical & Work Environment
- Must be able to stand/walk for extended periods and lift up to 50 lbs.
- Will work in indoor and outdoor environments.
- Expected to lead by example in all working conditions and guest interactions.
AAP/EEO Statement
- We are an Equal Opportunity Employer.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation details: 24-26 Hourly Wage
PI0d2534872fd2-31181-39723728
Required
Preferred
Job Industries
- Other