Mission Core Values Jobs in Usa

Hours

Location: Melrose Park, IL

Position Type: Part‑Time (0.5 FTE)
Shift: Nights; 10:00 PM – 6:30 AM

Additional: Rotating weekends & holidays

Join the Transformation at Gottlieb Memorial Hospital

Be part of something extraordinary. Gottlieb Memorial Hospital—located in the heart of Melrose Park and part of Loyola Medicine—is entering an exciting new chapter focused on innovation, community impact, and exceptional patient care.

About the Role

As a Medical Lab Scientist, you will play a vital role in supporting patient care by performing accurate and timely laboratory testing used in the diagnosis, treatment, and prevention of disease. Testing domains include waived, moderate, and high‑complexity procedures.  Required: Blood Bank experience with waived, moderate, and high‑complexity testing in a clinical laboratory setting—through education or hands‑on work experience.

What You’ll Need

Education (Required)

Bachelor’s Degree OR Associate Degree in one of the following:

• Medical Laboratory Science Program

• Medical Technologist

• Medical Technician

• Biology

• Chemistry

Preferred Licensure/Certification

• ASCP‑certified Medical Laboratory Scientist (MLS) or equivalent

• Other acceptable certifications: ASCP or HEW

Why Loyola Medicine?

• Mission‑driven culture with a strong commitment to innovation, compassion, and community.

• Opportunity to contribute to a rapidly advancing Regional Clinical Laboratory.

• Be part of a team that values continuous learning, professional growth, and cutting‑edge technology.

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the Transformation at Loyola Medicine

Be part of something extraordinary. Loyola Medicine is leading a new era of innovation with our state‑of‑the‑art Regional Clinical Laboratory—an open space concept designed to elevate operational efficiency, accelerate turnaround times, and position us for growth in emerging technologies and advanced laboratory testing methodologies.

Here, you'll find more than a workplace—you’ll find a mission-driven community committed to excellence and compassion.

About the Role

As a Medical Lab Scientist, you will play a vital role in supporting patient care by performing accurate and timely laboratory testing used in the diagnosis, treatment, and prevention of disease. Testing domains include waived, moderate, and high‑complexity procedures.  Required: Experience with waived, moderate, and high‑complexity testing in a clinical laboratory setting—through education or hands‑on work experience.

What You’ll Do

• Perform and document laboratory testing—including pre‑analytical steps—following standard operating procedures and accreditation standards to ensure high‑quality patient care.
• Conduct and evaluate quality control procedures for tests, equipment, reagents, and media.
• Identify, investigate, and resolve testing variances by implementing corrective actions to ensure accurate, reliable results.

What You’ll Need

Education (Required)

Bachelor’s Degree OR Associate Degree in one of the following:

• Medical Laboratory Science Program
• Medical Technologist
• Medical Technician
• Biology
• Chemistry

Preferred Licensure/Certification

• ASCP‑certified Medical Laboratory Scientist (MLS) or equivalent
• Other acceptable certifications: ASCP or HEW

Why Loyola Medicine?

• Mission‑driven culture with a strong commitment to innovation, compassion, and community.
• Opportunity to contribute to a rapidly advancing Regional Clinical Laboratory.
• Be part of a team that values continuous learning, professional growth, and cutting‑edge technology.

Perks & Benefits

• Benefits from Day One (Medical and Dental)
• Competitive Shift Differentials 
• Daily Pay NEW
• Career Development
• Tuition Reimbursement
• Participation in the Public Service Loan Forgiveness Program
• 403(b) with Employer Match
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Referral Rewards
• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the Transformation at Loyola Medicine

Be part of something extraordinary. Loyola Medicine is leading a new era of innovation with our state‑of‑the‑art Regional Clinical Laboratory—an open space concept designed to elevate operational efficiency, accelerate turnaround times, and position us for growth in emerging technologies and advanced laboratory testing methodologies.

Here, you'll find more than a workplace—you’ll find a mission-driven community committed to excellence and compassion.

About the Role

As a Medical Lab Scientist, you will play a vital role in supporting patient care by performing accurate and timely laboratory testing used in the diagnosis, treatment, and prevention of disease. Testing domains include waived, moderate, and high‑complexity procedures.  Required: Experience with waived, moderate, and high‑complexity testing in a clinical laboratory setting—through education or hands‑on work experience.

What You’ll Do

• Perform and document laboratory testing—including pre‑analytical steps—following standard operating procedures and accreditation standards to ensure high‑quality patient care.
• Conduct and evaluate quality control procedures for tests, equipment, reagents, and media.
• Identify, investigate, and resolve testing variances by implementing corrective actions to ensure accurate, reliable results.

What You’ll Need

Education (Required)

Bachelor’s Degree OR Associate Degree in one of the following:

• Medical Laboratory Science Program
• Medical Technologist
• Medical Technician
• Biology
• Chemistry

Preferred Licensure/Certification

• ASCP‑certified Medical Laboratory Scientist (MLS) or equivalent
• Other acceptable certifications: ASCP or HEW

Why Loyola Medicine?

• Mission‑driven culture with a strong commitment to innovation, compassion, and community.
• Opportunity to contribute to a rapidly advancing Regional Clinical Laboratory.
• Be part of a team that values continuous learning, professional growth, and cutting‑edge technology.

Perks & Benefits

• Benefits from Day One (Medical and Dental)
• Competitive Shift Differentials 
• Daily Pay NEW
• Career Development
• Tuition Reimbursement
• Participation in the Public Service Loan Forgiveness Program
• 403(b) with Employer Match
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Referral Rewards
• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the Transformation at Loyola Medicine

Be part of something extraordinary. Loyola Medicine is leading a new era of innovation with our state‑of‑the‑art Regional Clinical Laboratory—an open space concept designed to elevate operational efficiency, accelerate turnaround times, and position us for growth in emerging technologies and advanced laboratory testing methodologies.

Here, you'll find more than a workplace—you’ll find a mission-driven community committed to excellence and compassion.

About the Role

As a Medical Lab Scientist, you will play a vital role in supporting patient care by performing accurate and timely laboratory testing used in the diagnosis, treatment, and prevention of disease. Testing domains include waived, moderate, and high‑complexity procedures.  Required: Experience with waived, moderate, and high‑complexity testing in a clinical laboratory setting—through education or hands‑on work experience.

What You’ll Do

• Perform and document laboratory testing—including pre‑analytical steps—following standard operating procedures and accreditation standards to ensure high‑quality patient care.

• Conduct and evaluate quality control procedures for tests, equipment, reagents, and media.

• Identify, investigate, and resolve testing variances by implementing corrective actions to ensure accurate, reliable results.

What You’ll Need

Education (Required)

Bachelor’s Degree OR Associate Degree in one of the following:

• Medical Laboratory Science Program

• Medical Technologist

• Medical Technician

• Biology

• Chemistry

Preferred Licensure/Certification

• ASCP‑certified Medical Laboratory Scientist (MLS) or equivalent

• Other acceptable certifications: ASCP or HEW

Why Loyola Medicine?

• Mission‑driven culture with a strong commitment to innovation, compassion, and community.

• Opportunity to contribute to a rapidly advancing Regional Clinical Laboratory.

• Be part of a team that values continuous learning, professional growth, and cutting‑edge technology.

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the Transformation at Loyola Medicine

Be part of something extraordinary. Loyola Medicine is leading a new era of innovation with our state‑of‑the‑art Regional Clinical Laboratory—an open space concept designed to elevate operational efficiency, accelerate turnaround times, and position us for growth in emerging technologies and advanced laboratory testing methodologies.

Here, you'll find more than a workplace—you’ll find a mission-driven community committed to excellence and compassion.

About the Role

As a Medical Lab Scientist, you will play a vital role in supporting patient care by performing accurate and timely laboratory testing used in the diagnosis, treatment, and prevention of disease. Testing domains include waived, moderate, and high‑complexity procedures.  Required: Experience with waived, moderate, and high‑complexity testing in a clinical laboratory setting—through education or hands‑on work experience.

What You’ll Do

• Perform and document laboratory testing—including pre‑analytical steps—following standard operating procedures and accreditation standards to ensure high‑quality patient care.

• Conduct and evaluate quality control procedures for tests, equipment, reagents, and media.

• Identify, investigate, and resolve testing variances by implementing corrective actions to ensure accurate, reliable results.

What You’ll Need

Education (Required)

Bachelor’s Degree OR Associate Degree in one of the following:

• Medical Laboratory Science Program

• Medical Technologist

• Medical Technician

• Biology

• Chemistry

Preferred Licensure/Certification

• ASCP‑certified Medical Laboratory Scientist (MLS) or equivalent

• Other acceptable certifications: ASCP or HEW

Why Loyola Medicine?

• Mission‑driven culture with a strong commitment to innovation, compassion, and community.

• Opportunity to contribute to a rapidly advancing Regional Clinical Laboratory.

• Be part of a team that values continuous learning, professional growth, and cutting‑edge technology.

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

MINIMUM QUALIFICATIONS 

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Clune Construction

Are you ready to grow your career with a company that values excellence and invests in its people?

At Clune Construction, we’re more than builders—we’re a driven, collaborative, employee-owned team committed to delivering exceptional work. Excellence defines our projects and how we support our people. Our culture has earned recognition as a Best Place to Work, a U.S. Best Managed Company, and a Better Business Bureau Torch Award for Ethics recipient. Join us and make an impact.

What We Offer

• Extremely competitive base salary
• 100% company-paid Medical, Dental & Vision starting day one — If you currently pay family premiums, you could save an average of $15K–$30K per year, putting more of your paycheck back in your pocket when you join Clune
• Employee Stock Ownership Plan (ESOP)
• 401(k) with Company Match
• Life Insurance (company-paid & voluntary)
• Short- & Long-Term Disability (company-paid)
• Employee Assistance Program
• FSA, Dependent Care & Commuter Benefits
• Career Development (Mentoring, L&D, Continuing Education)
• Fitness Program & Pet Insurance

Job Purpose

The Superintendent – Mission Critical has overall on-site responsibility for project execution, including site access, scheduling, logistics, safety, quality, and field coordination. This role partners closely with the Project Manager and is involved from preconstruction through closeout, ensuring projects are delivered safely, on time, and to the highest standards.

Key Responsibilities

Field Leadership & Execution

• Manage on-site operations including scheduling, deliveries, logistics, and trade coordination
• Create, maintain, and update detailed project schedules and weekly look-aheads
• Lead field teams, trade partners, and owner vendors with proactive communication
• Identify and resolve on-site challenges with minimal cost and schedule impact
• Maintain accurate site documentation

Preconstruction & Planning

• Support RFP responses and client presentations
• Lead preconstruction scheduling, logistics, and planning efforts
• Coordinate plans and specifications with architects and engineers
• Review general conditions and labor needs with financial awareness

Safety & Quality

• Champion Clune’s safety culture and OSHA standards
• Lead and document safety meetings
• Ensure quality control standards are upheld throughout the project lifecycle

Closeout & Commissioning

• Manage inspections, punch lists, commissioning, and owner training
• Ensure timely and successful project closeout

Business Development & Mentorship

• Participate in industry events, networking, and client interviews
• Attend career fairs and support recruiting initiatives
• Mentor Interns, Project Engineers, APMs, and Assistant Superintendents
• Model professionalism and reinforce company culture

Core Values

Safety | Service | Teamwork | Respect | Excellence | Leadership | Innovation

Performance is evaluated through these values.

Education & Experience

• 6–15 years managing commercial interior, healthcare, and/or mission-critical projects; OR
• Bachelor’s degree with 5+ years relevant experience; OR
• Master’s degree with 3+ years relevant experience
• Experience managing field operations including scheduling, quality control, and trade coordination
• Proficiency with scheduling software
• Strong technical knowledge of construction trades
• Excellent written and verbal communication skills
• Highly organized, flexible, team-oriented, and able to thrive in fast-paced environments

All candidates must provide a resume.

Clune Construction Company is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, veteran status, disability, or any other protected class.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Create conditions for success removes obstacles, lead and champion change.

• Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle issues and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months-time in role.

What sets you apart:

• 3+ years of recent Claims Manager or Supervisor experience

• Experience handling physical damage claims

• Strong experience coaching and developing claims adjusters to meet organizational and development goals

• Master’s Degree and/or CPCU designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $103,450-$197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Build conditions for success removes obstacles, leads and champions change.

• Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle escalations and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• Current experience as a Claims Manager or Supervisor.
• 2+ years handling complex non-Injury auto coverage and liability decisioning.
• 2+ years physical damage and/or auto injury claims experience.
• 2+ years of experience handling total loss claims.
• Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Build conditions for success removes obstacles, leads and champions change.

• Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle escalations and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• Current experience as a Claims Manager or Supervisor.
• 2+ years handling complex non-Injury auto coverage and liability decisioning.
• 2+ years physical damage and/or auto injury claims experience.
• 2+ years of experience handling total loss claims.
• Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.