Mirafra Technologies Jobs in Usa

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Scheller College of Business

Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and inclusive innovation with the goal of advancing business and improving the human condition. Strategically positioned at the intersection of business and technology, Scheller is committed to cultivating ethical leaders who create value for business and society.

The College is located in the heart of Midtown Atlanta's Technology Square, an area with the highest density of startups, corporate innovators, and academic researchers in the southeastern U.S. Through top-ranked career services and an expansive alumni network, Scheller connects students to the world's most innovative companies not just in Atlanta, but around the world.

The College offers AACSB-accredited bachelor's, master's, and doctoral degrees in business, along with Graduate Certificate and Executive Education programs. The College manages its broad portfolio and research under eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

The Scheller College of Business at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia is seeking experienced candidates to fill a vacancy at the rank of Non-Tenure Track Lecturer of Information Technology Management (ITM), starting in fall 2026. The primary duties will be to teach and provide service to the College, the Institute, and the profession.

Educational Requirements
Master's Degree

Required Experience
Teaching/Service

A master's in business administration or similar discipline is required.

A Ph.D. in Information Technology Management or related discipline.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Candidates should demonstrate excellence in teaching.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

Students are our top priority.
We strive for excellence.
We thrive on diversity.
We celebrate collaboration.
We champion innovation.
We safeguard freedom of inquiry and expression.
We nurture the wellbeing of our community.
We act ethically.
We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the School of Arts, Entertainment, and Creative Technologies

This newly launched school will further position Georgia Tech as an international leader in research, education, and community and industry engagement at the intersection of arts, technology, and design. The school's pedagogical approach will integrate artistic foundations, technical innovation, and creative entrepreneurship. The school will leverage Georgia Tech's existing strengths in areas ranging from artificial intelligence and student startups to digital media and music technology, adopt the culture of practice-based studio pedagogy in the College of Design, and build sustained partnerships with creative studios, technology providers, startup companies, nonprofits, and artists-in-residence taking advantage of Atlanta's thriving creative ecosystem.

The school will be piloting courses in Spring 25 and launch the B.S. in Arts, Entertainment, and Creative Technologies in Fall 2026 for both incoming students as well as transfer students. This degree aims to prepare students to enter fields such as film, gaming, immersive media and art works that integrate new technologies and computational advances, at a time in which emerging technologies are rapidly transforming art and related industries nationally and internationally. At Georgia Tech, we seek to develop the next generation of leaders that will guide that transformation as we support the workforce needs and continued growth of the creative economy in Georgia.

The Arts at Georgia Tech

The launch of this new school is a critical part of Georgia Tech's broader strategic plan for growing the arts across the Institute. Georgia Tech recognizes the role of the visual and performing arts in cultivating creative thinking, the increasingly important role that emerging technologies play in the arts, and the potential for Georgia Tech to support a thriving campus arts community in connection with a growing ecosystem of arts organizations and creative industries throughout the state. Georgia Tech has also announced plans for the Creative Quarter, a 7-acre innovation district that will foster collaborations, inspire innovation, and build community through arts, creativity, and technology.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

Atlanta, GA

The College of Design at the Georgia Institute of Technology invites nominations and applications for the position of the founding Chair of the School of Arts, Entertainment, and Creative Technologies in Atlanta, Georgia. We are seeking a visionary, creative, and entrepreneurial academic leader who will develop a nationally and internationally recognized center of excellence for studying the intersection of arts practice and emerging technologies.

The chair will have the opportunity to shape a new school that will expand Georgia Tech's academic and research activities and reputation at the intersection of technology and the arts, with the opportunity for substantial impact within Georgia Tech, the state of Georgia, and beyond. The new chair will be expected to provide overall leadership and vision for the development of a comprehensive program of teaching and research and will oversee the hiring of new faculty for the school, as well as new internal joint appointments that might complement those already in place. Over time the Chair will oversee expanding the major to include a pre-college program and a minor and will help develop a vision to expand into a graduate degree.

The Chair will:

• Manage academic, fiscal, and personnel matters and ensure the alignment of the School of Arts, Entertainment, and Creative Technologies with the strategic objectives of the College and Institute;
• Maintain an active role in the academic life of the school by contributing personally to teaching and research;
• Create strong interdisciplinary relationships with other schools within the College of Design and across campus;
• Foster an active research culture;
• Elevate awareness of the school and its programs across the campus, as well as with prospective students, alumni, and community, arts, and industry leaders through relationship building as well as public presentations and speaking engagements;
• Work with community and corporate leaders' including through the College of Design Dean's Advisory Board and bring a demonstrated passion for community engagement and fundraising, with a commitment to building lasting relationships that support the School and the College's mission and future growth.
• Develop curricular plans for growth, including growing the major, developing a minor and/or certificate, and envisioning higher-level degrees.
• Manage space and resources to accommodate growth and ensure technology expansion as technological landscapes change.

Candidates must have a terminal degree or professional equivalency related to the intersection of arts, entertainment, and creative technologies with a distinguished record of creative and/or scholarly achievement that typically qualifies for a tenured position at the rank of full professor.

The candidate must maintain an active commitment to the creative industries, to the technologies that support them (especially film, gaming, and/or immersive media), and to the promotion of excellence in teaching and research and must have the ability to engage with community and industry leaders and work effectively with faculty, students, and administrators. Significant experience in academic or research administration is desirable. We especially encourage candidates with proven or emerging skills in industry partnerships and/or fundraising to apply.

Student Success Criteria:

• The ability to teach and mentor a student body
• The ability to promote an inclusive and welcoming educational/work environment
• The ability to mentor and assist students interested in pursuing graduate education
• The ability to design and teach curricula that are responsive to a diverse student body
• The ability to adopt teaching strategies that support the learning and success of all students
• The ability to engage students in experiential learning activities and pedagogy that support student success
• The ability to engage in high-impact practices that support deep learning for student success
• Has expertise in teaching, scholarship, and/or service that contributes to access, diversity, and equal opportunity in higher education

Interested individuals should submit the following materials:

1. Cover letter describing your interest in the position, outlining your vision for the new School, and highlighting your academic experience, creative achievement, evidence of industry and/or community engagement, and leadership style;
2. Curriculum Vitae; and
3. Name, address (including email), and telephone number of five academic/professional references.

For further information about the position please contact the search committee chair John Peponis at

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Applications should be submitted by January 6, 2026

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Scheller College of Business

The Scheller College of Business' Full-time MBA Program is ranked #9 among public universities by Bloomberg BusinessWeek (2021) and U.S. News & World Report (2023). Georgia Tech is one of the nation's leading research universities and consistently ranks among the top public universities in the country. Atlanta is the 9th largest metropolitan area in the U.S. and serves as a cultural and economic hub for the region.

The Scheller College of Business at the Georgia Institute of Technology in Atlanta, Georgia, seeks applications for a research-focused Postdoctoral Fellow in Information Technology Management (ITM). The initial appointment is for one year and may be renewed for up to two years, depending on satisfactory performance. The postdoc can begin as soon as January 2026 or as late as August 2026 we are happy to accommodate the timeline that works best for the selected candidate.

The role involves close collaboration with the ITM area faculty on mutually selected research projects. Two preferred areas of focus for our group are:

Studying the application of LLMs in online multisided platforms, such as the design and optimization of LLM-powered advertising mechanisms, and strategic interaction between platform participants. We are particularly interested in how LLMs influence user engagement, attention allocation, and economic outcomes on digital platforms, including auction-based advertising markets and dynamic information environments.

Developing economic frameworks for data valuation and privacy in business applications, including topics such as federated learning, copyright-preserving generative models, data marketplace pricing, and incentive-compatible privacy mechanisms. This line of research aims to connect information economics, machine learning algorithms, and market design, to address practical concerns in decentralized data governance, trustworthy machine learning, and platform strategy.

Responsibilities for this position include :

• Work on high-impact research projects, from conceptualization, data collection, and data analysis to manuscript preparation and publication.
• Teach one 3-credit course each year.
• Perform related services based on the needs of the ITM area

• A Ph.D. or equivalent degree in information systems, economics, management science, computer science, statistics, operations, or other related quantitative and/or social science domains
• The degree must completed by the position start date. For example, ABD (All but dissertation) candidates must have successfully defended their dissertation no later than July 1, 2026 for an August 1, 2026 start date.
• Strong analytical, quantitative, and communication skills.

• Knowledge in machine learning, generative models and LLM.
• Knowledge in data privacy technologies, including but not limited to federated learning, differential privacy, copyright preserving technologies in generative models.
• Knowledge in microeconomic theory, including but not limited to mechanism design, auction theory, game theory
• Prior teaching experience

Applicants should submit:

• A cover letter (please discuss research themes or topics that you'd like to pursue and any relevant research or industry experience)
• Your CV
• Names and contact information of three references as a single pdf file, and
• One published or working paper.

Review of applications will begin immediately and continue until the position is filled. To receive full consideration, please submit your application no later than 2

The selection process for the chosen candidates will include passing a pre-employment background screening, submission of transcripts, as well as other pre-employment documents once top candidates have been identified.

Questions can be sent to addressing Professor Mingxi Zhu or Professor Lizhen Xu

We welcome candidates with strong skills in areas including, but not limited to, analytical modeling; economic theory (such as game theory, mechanism design, and information design); and machine learning (including algorithm design, analysis, and generative models such as large language models). While a background in information systems is preferred, we also encourage applicants from related fields such as economics, computer science, operations research, and statistics. We are particularly interested in scholars who can integrate economic theory with computational approaches to address key challenges at the intersection of artificial intelligence, digital markets, and information technologies.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Applicants with the need for an accommodation: Georgia Tech is committed to ensuring that its online applicant process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation due to a disability to search for a job opening or submit an application, please call us at .

This line is designed to assist disabled job seekers whose disability prevents them from being able to apply online. Please do not use this number for non-disability-related inquiries. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Please note: Messages left for other purposes, such as following up on an application or non-disability-related technical issues, will not receive a response. Please review our FAQs for assistance with common questions.

Open date: July 10, 2025

Most recent review date: Sunday, Feb 15, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Friday, Jul 10, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Pantas and Ting Sutardja Center for Entrepreneurship & Technology (SCET) at the University of California, Berkeley invites applications for a pool of qualified temporary instructors to teach experiential-based courses in SCET, housed within the College of Engineering, should an opening arise. The number of positions varies from semester to semester (Spring, Summer and Fall) depending on the needs of the department.

UC Berkeley's SCET is the premier institution for the study and practice of entrepreneurship and technology innovation. SCET's mission is to empower innovators to positively change the world and believe mindsets and behaviors matter, diversity adds value, and innovators should be responsible for what they create. Since 2005, SCET has created the foundation of Berkeley's entrepreneurship ecosystem and is known for developing the Berkeley Method, an internationally recognized approach to teaching technology entrepreneurship to undergraduate students, innovation to graduate students, and technology firm leadership to executives and professionals. SCET is where aspiring entrepreneurs and innovators take a deep dive into the world of entrepreneurship and technology innovation. SCET courses offer students the opportunity to learn from experts in their fields, as well as their classmates, and address real-world problems through hands-on group projects. Students have the chance to build networks, learn how to start and grow their own start up, and strengthen transferrable skills in areas such as leadership, teamwork, and communication. The mindsets and skills introduced in SCET classes prepare students to become innovative leaders in their industry, jobs or ventures regardless of the field.

SCET hires a number of qualified professionals and academics to hold temporary lecturer appointments to lend variety and subject matter expertise to our core topics. The topics in our Fall, Spring and Summer curriculum may include but are not limited to: Technology Entrepreneurship, the Berkeley Method of Entrepreneurship, Leadership, Product Management, and other advanced topics and challenge labs in entrepreneurship, innovation, and technology including, but not limited to environmental sustainability, plant based foods, smart cities, future of work, health technology, sports technology, and other emerging technologies and industries.

SCET hires for both lecturer and Teacher Special Program (TSP) positions. TSPs teach short courses on one or more of the topic areas listed. Most TSP courses are taught in a 'bootcamp' format in August and January. Lecturers and TSPs are responsible for the course syllabus, curriculum development and delivery, holding office hours, student assessment through relevant projects, presentations, problem sets, exams, and/or class attendance and participation, and assigning grades.

Unit:

Labor Contract:

Bachelor's degree or equivalent international degree required at the time of application.

Advanced degree or five years teaching experience and/or five years industry experience.

Experience starting and growing new technology ventures, investing, and/or executive experience. Experience teaching undergraduate-level innovation topics.

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter - Within your cover letter please address your experience and interest in teaching as well as your experience starting and growing new technology ventures, investing, and/or executive experience.

  
  

• 0-2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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To view our legal statement click here

We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.

What you will do – Essential Responsibilities

• Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
• Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
• Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
• Influence compliance strategy and direction within established standards and guidance.
• Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
• Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
• Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
• Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
• Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
• Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
• Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.

Purpose of the role

As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.

Qualifications and Requirements

• Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
• Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
• 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
• Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
• Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
• Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
• Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
• Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
• Effective organization and time management skills with strong attention to detail.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

The Business, Engineering, and Technology (BET) Division seeks a dynamic, collaborative, and student-centered full-time faculty member to join the Engineering & Technology Department to teach in the field of Architecture/Engineering Technology, CADD Design, BIM, and 3-D Printing/Additive Manufacturing Technology.

The successful candidate may be asked to teach some or all of the courses in Computer-Aided Design & Drafting (CADD Design), Building Information Modeling, Electronics Technology, Additive Manufacturing, 3-D Printing and Scanning, and Gaming & Simulation.

We are seeking a candidate who demonstrates a passion for teaching; is solutions-oriented, with a growth mindset; and a commitment to diversity, inclusion, and belonging. Must be available and willing to teach day or evening courses face-to-face, hybrid, and online.

The teaching load is 15-credits per semester. Release time may be available for course coordination. In addition, faculty are expected to maintain at least five (5) office hours per week (as described in the Faculty Handbook) while class is in session and accept other responsibilities as assigned by the leadership.

• Teach courses in at least two of the following subjects: Architecture/Engineering Technology, CADD Design, BIM, and 3-D Printing/Additive Manufacturing Technology
• Faculty may be asked to teach across modalities (hybrid, face-to-face, online, etc.) and in accelerated (7-weeks); 10-weeks and 15-week course formats
• Coordinate CADD, BIM, and Additive Manufacturing Technology, Gaming and Simulation courses
• Participate in enrollment management and support adjunct faculty
• Prepare syllabi and Canvas sites
• Develop and update course materials
• Participate in program management and learning outcome assessment initiatives
• Work collaboratively with faculty, and other course coordinators and staff to implement departmental programs
• Provide service to the department, division, and college
• Attend and actively participate in meetings, stay abreast with developments in the professional field
• Respond promptly to requests for information and assistance from students and college administrators
• Participate in commencement ceremonies and other significant institutional events
• Pursue teaching improvement and professional development
• Work cooperatively, respectfully, and effectively with peers, support staff, and administrators; use appropriate communication channels
• Other duties as assigned
• A full list of faculty responsibilities can be found at: :
  • Master’s degree in Architecture/Civil Engineering Technology or any related field
  • Three years of professional experience in the field of engineering/technology