Midwest Logistic Systems Jobs in Usa

Pay Range: $85,000.00 - $90,000.00

YOUR ROLE

Support the delivery of strong customer outcomes and commercial performance within the Contract Logistics business. Reporting to the Customer Success Manager, this role oversees day-to-day execution across a portfolio of accounts and provides frontline leadership to Customer Success team members.

The Supervisor plays a key role in ensuring consistent customer engagement, contract compliance, service delivery alignment, and identification of incremental growth opportunities. While not accountable for overall account strategy, this role actively supports renewals, service expansions, and commercial initiatives through disciplined execution and customer advocacy.

Success in this role requires a hands-on leader with strong customer focus, operational awareness, and the ability to coach teams while maintaining strong relationships with customers and internal stakeholders.

WHAT ARE YOU GOING TO DO?

Customer Engagement & Account Management

• Support assigned customer accounts by ensuring consistent execution of customer success activities, service delivery alignment, and issue resolution.

• Maintain regular contact with customer stakeholders to understand operational needs, service performance, and evolving requirements.

• Assist in preparing and participating in customer meetings, performance reviews, and business reviews.• Identify potential risks to retention or service performance and escalate concerns with recommendations to the Manager.

Revenue Support & Opportunity Identification

• Support renewal, upsell, and cross-sell efforts by identifying incremental growth opportunities within assigned accounts.

• Gather customer insights and operational data to support business cases, proposals, and pricing discussions led by the Manager.

• Ensure accurate tracking of account activity, contract milestones, and opportunity pipelines.• Assist with contract amendments and service changes to ensure smooth commercial and operational execution.

Performance & Financial Awareness

• Monitor basic account performance metrics including service levels, volumes, and cost drivers.

• Support the Manager in tracking account health, margin drivers, and performance trends.

• Collaborate with Operations and Finance to ensure data accuracy and issue resolution related to billing, performance, or service scope.

Team Supervision & Development

• Provide day-to-day supervision, guidance, and coaching to Customer Success team members.

• Ensure consistent execution of customer success processes, standards, and best practices.

• Support onboarding, training, and skill development of team members, reinforcing customer engagement and execution discipline.• Monitor individual performance and provide feedback aligned with customer outcomes and team objectives.

Cross-Functional Collaboration

• Work closely with Operations, Solutions Design, and Commercial teams to support customer needs and ensure seamless execution of contracted services.

• Act as a liaison between customers and internal teams to resolve service issues and improve customer satisfaction.

• Contribute feedback and insights to improve customer success processes and tools.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience).
• 3–5 years of experience in customer success, account management, logistics operations, or a related commercial support role.
• Experience managing customer interactions in a B2B or contract logistics environment preferred.
• Prior experience providing informal leadership, coaching or supervision preferred

Skills & Attributes

Strong customer service mindset with an understanding of commercial and operational drivers.

• Ability to identify issues, recommend solutions, and execute with consistency and follow-through.

• Effective communicator with strong relationship-building skills.• Detail-oriented, organized, and comfortable managing multiple priorities.

• Collaborative team player with emerging leadership capabilities.

Travel - Up to 10–15% travel as required to support customer engagement.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Pay Range: $59,700 - $65,000

YOUR ROLE

This role is responsible for the day-to-day account execution activities (including order management, reporting/analysis, inventory management, SLA performance management, project management. This role supports an onsite, national, wireless customer.

WHAT ARE YOU GOING TO DO?

• Interface on behalf of the customer and the commercial organization to internal support functions including operations, IT, and finance.
• Responsible for identifying, prioritizing, and communicating functional and technical requirements of the client service portfolio to the appropriate cross-functional organizations in order to ensure delivery against all customer SLA’s.
• This position is responsible for managing moderately complex to highly complex service solution delivery and program management and will lead the implementation of proposed/new solutions and execution of key customer projects.
• Work with account leadership on business transformation projects to drive efficiency and effectiveness of service delivery solutions improving overall program and financial performance.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School Degree Required, Bachelor's degree preferred, not required
• 3-5 years of sales or account management experience
• Data mining and manipulation
• Moderate Excel experience

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

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Required.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili

Location: Cincinnati, OH (New ACF Office)

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over international freight, customs, and cross-border supply chains.

We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, bonded warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.

Our new Cincinnati office was opened specifically to support experienced domestic logistics professionals who want to expand what they can offer their customers into international, cross-border, and customs-driven freight—without rebuilding their book from scratch.

This role is designed for successful domestic freight brokers and logistics account executives who:

• Have a strong, relationship-driven book of domestic business
• Are increasingly fielding customer questions about imports, exports, Mexico, or customs
• Want a credible global platform behind them when those conversations come up
• Prefer staying customer-facing rather than becoming an operations specialist

If your customers already trust you—and you want to grow revenue per account instead of chasing new domestic lanes—this role is built for you.

As a Global Logistics Account Executive, you’ll focus on expanding international, cross-border, and customs services within existing customer relationships, while also developing new global accounts.

You’ll be based in our Cincinnati office and supported by ACF’s in-house operational teams across:

• United States
• Mexico
• Europe
• Asia

You own the relationship. ACF handles execution.

• Expand international, cross-border, and customs services within existing and new accounts
• Identify opportunities tied to imports, exports, Mexico flows, bonded freight, and landed-cost optimization
• Build long-term customer relationships centered on execution, reliability, and trust
• Collaborate with ACF’s global teams to design practical, executable logistics solutions
• Present routing options, cost benchmarks, and transit comparisons clearly and confidently
• Remain the primary commercial point of contact while leveraging ACF’s in-house capabilities
• Track pipeline activity and performance through CRM tools

• 5+ years of experience in domestic brokerage or logistics sales
• Proven success managing and growing customer relationships
• Interest in expanding into global logistics (international experience not required)
• Consultative selling mindset—not transactional
• Strong communication, organization, and follow-through
• Comfort using CRM platforms and basic sales reporting tools

• Ground-floor opportunity in ACF’s newly opened Cincinnati office
• In-house customs brokerage
• Real global offices, not agent networks or third-party handoffs
• Ability to grow wallet share within existing customer relationships
• Direct access to operations, customs, and leadership teams
• Clear path to long-term growth as ACF expands its Midwest and cross-border footprint

• Competitive base salary with uncapped commission
• Ability to expand revenue within existing customer relationships
• Full support from in-house global operations and customs teams
• Autonomy to manage and grow your own book of business
• Career progression tied to office and company expansion
• Domestic and international travel opportunities

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information accurately in electronic health records and transfer systems

7. Coordinate transportation arrangements including ground and air ambulances when necessary

8. Monitor bed availability and collaborate with bed management teams

9. Serve as a clinical resource for transfer-related questions and concerns

10. Participate in quality improvement initiatives related to transfer processes 11. Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

12. Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

1. Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant)

2. Minimum of 2-3 years of clinical nursing experience

3. Critical care, emergency, or medical-surgical experience preferred

4. Strong communication and interpersonal skills 5. Excellent organizational and multitasking abilities 6

. Experience with electronic health records and transfer management systems 7. Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills

9. Knowledge of regulatory requirements related to patient transfers 10. Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services.

11. High function computer technical skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information accurately in electronic health records and transfer systems

7. Coordinate transportation arrangements including ground and air ambulances when necessary

8. Monitor bed availability and collaborate with bed management teams

9. Serve as a clinical resource for transfer-related questions and concerns

10. Participate in quality improvement initiatives related to transfer processes 11. Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

12. Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

1. Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant)

2. Minimum of 2-3 years of clinical nursing experience

3. Critical care, emergency, or medical-surgical experience preferred

4. Strong communication and interpersonal skills 5. Excellent organizational and multitasking abilities 6

. Experience with electronic health records and transfer management systems 7. Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills

9. Knowledge of regulatory requirements related to patient transfers 10. Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services.

11. High function computer technical skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

ProSidian Consulting is seeking a Logistics Specialist II located at The Federal Aviation Administration Logistics Center (FAALC), located at Mike Monroney Aeronautical Center (MMAC) to support an engagement for a Fed. Gov Agencies that provide Aviation Administration and Logistics support to US Govt. Agencies. The Agency supports a broad range of systems, consisting of thousands of individual pieces of equipment in the Facilities, Surveillance, Navigational Aids, Automation and Communications, Weather Systems and other agencies. In support of National Airspace System systems and other equipment, The Aviation Transportation Agency also provides configuration management, hardware and software documentation, modification(s), field support, systems, and acquisition support. Because The Aviation Transportation Agency Groups/Product Divisions provide technical support and supply support to the National Airspace System (NAS) field facilities and other government agencies, the work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data.

The work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data. To accomplish the work efforts, The ProSidian Engagement Team shall provide a wide variety of logistics/professional support personnel. Work shall include but not be limited to the following areas: a] Drafting Services and Computer Aided Engineering Graphics (CAEG) Support; b] Engineering Drawing Preparation, Maintenance, Filing and Reproduction, and c] Maintain FAALC Engineering Library (1) Maintain Engineering Drawing Copies, (2) Maintain Computer Databases, (3) Maintain FAA Specifications, (4) Maintain Electronic Equipment Modifications, (5) Maintain National Stock Number Files, (6) Maintain FAA Equipment Modification Publications, and (7) Provide Engineering Library Research Assistance such as [a] Environmental Safety and Occupational Health Support [b] Lean Six Sigma Quality Improvement Support, [c] Logistics Specialist Support, [d.] Management and Program Analyst Support, and [e] Project Management Support.

Provide Logistics Specialist Support as a Logistics Specialist II on behalf of US Federal Government Clients such as The Federal Aviation Administration Logistics Center (FAALC). This support shall include the planning, scheduling, monitoring, estimating and coordinating of assigned tasks. This includes Consulting Services serving as a knowledgeable expert and team member to develop solutions in infrastructure support management, logistics deployment, acquisition planning, life cycle management, data analysis, research studies, material staging, installation of material and equipment, electronic repair and testing, and precision equipment calibration. Additional areas of focus including support for Engineering & Manufacturing Repair Services to contribute technical solutions through a network of highly skilled engineers and manufacturing and repair facilities.

Work as part of teams providing Nationwide Distribution Services and support the ability to manage and track vast amounts of material and equipment nationwide which require professionals that . We specialize in distribution, relocation, transportation and delivery of products, equipment or supplies. On occasion, the Logistics Specialist II shall participate in Activities related to On-line Direct Acquisition of Materials and Supplies.

Logistics Specialist II Tasks may include but shall not be limited to items such as the following:

• Evaluate initial provisioning and supply support criteria and data and analyze the effectiveness and efficiency of the criteria and data.
• Determine appropriate stock and repair levels using analytical tools such as Repair Level Analysis and Spares Quantification.
• Review programs for adequacy and efficiency of supply support provided to Fed. Govt./ Client [such as The Federal Aviation Administration Logistics Center (FAALC)], customers. Evaluate forecasting methods and make recommendations for adjustment to meet supply support needs.
• Analyze information and statistics relative to specific items and select NAS, CBP, DoD and other agencies systems and propose resolutions which conform to stated goals and objectives.
• Provide assistance to inventory managers by gathering historical information on demand rates, failure rates, or other support requirements as needed for maintaining appropriate inventories.
• Evaluate plans for supporting new systems and for providing continuing support for obsolete and/or non-procurable systems and equipment.
• Support material workflow requirements in meeting maintenance, repair and overhaul objectives for the supply chain.
• Analyze programs, costs, current and forecast budgets, operational reports and schedules, production and procurement lead times and report results and conclusions.
• Support inventory managers and equipment specialists in evaluating non-catalog support NAS systems.
• Perform complex logistics analyses/studies of proposed program plans for effectiveness in meeting goals, objectives and accomplishing program activities.
• Analyze logistics data and documentation for select programs and provide recommendations for support or improvement.

Data security must be provided as prescribed by the standard operating procedures. Logistics Specialist II Candidates will be considered for a position based on the candidate's qualifications as they relate to the skills, experience, and responsibility requirements for the position. The Logistics Specialist II will perform a variety of technical and business tasks in support of the Planning, scheduling, monitoring, estimating and coordinating functions for both operations and engineering materials. The Logistics Specialist II will be required to manage multiple types of shipments and direct personnel on associated tasks.

Responsibilities include but are not limited to: Meeting on time deliverables including program costs and scheduling requirements. | Prioritizing daily workloads | Communicating directly with internal and external customers | Capture and record performance metrics | Maintain training records | Evaluate cost saving opportunities | Consistently maintaining a safe work environment

Required Skills: 4 year degree from an accredited University in Business Administration, Business Management, Commerce, Finance, Supply Chain or related field applicable to the job function | 2 years' experience in a logistics, supply chain or related field | Experience presenting to large groups | Knowledge of MS Office applications including Excel and Word | Strong written and verbal communication skills

Desired Skills: Strong analytical skills and an aptitude for data analysis | Strong interpersonal skills | Detail oriented | Ability to multi-task in a fast-paced work environment | U.S. Citizenship is required.

Leadership, Communication, Government financial management, budgeting, financial modeling, reporting, presentations and experience performing Federal Government Management such as Cost Estimation, Acquisition, Acquisition Database services, Negotiations, Communication. Must be able to pass background check and maintain security clearances to maintain confidentiality. This labor category includes the following levels and associated required years of experience: Logistics Specialist II (Min. Experience: 2 Yrs.) | Logistics Specialist ll (Min. Experience: 4 Yrs.) Logistics Specialist lll (Min. Experience: 6 Yrs.).

a. Experience (All levels). Experience shall include evaluating initial provisioning and supply support criteria; evaluating plans for supporting new systems and for providing continuing support for obsolete and/or non-procurable systems and equipment; determining appropriate stock and repair levels using analytical tools such as Repair Level Analysis and Spares Quantification; reviewing programs for adequacy and efficiency of supply support and evaluating forecasting methods to meet supply support needs; providing assistance to inventory managers by gathering historical information on demand rates, failure rates, or other support requirements for maintaining appropriate inventories; supporting material workflow requirements in meeting maintenance, repair and overhaul objectives for the supply chain; analyzing programs, costs, current and forecast budgets, operational reports and schedules, production and procurement lead times and preparing reports; performing complex logistics analyses/studies for effectiveness in meeting program goals; and analyzing logistics data and documentation for select programs and providing recommendations for support or improvement.

b. Knowledge (All levels). Specialized knowledge of FAA systems, equipment, procedures, operations, logistics, and budgeting is highly desired. Knowledge of logistics and management principles is required. Knowledge of analytical and evaluative methods and techniques for schedule, inventory, and logistics performance, and for assessing program, administrative, and management effectiveness is required.

c. Education (All levels). A high school diploma or equivalent is required. A Bachelors of Arts degree in Business Administration, or an Associate's degree in Logistics or Business, is highly desired.

Some Task efforts may be very extensive and require the work be broken into Subtasks. However, the various task projects shall include but not be limited to the following:

• Provide complete drafting services in support of the FAALC including operations and maintenance of the drafting file system, reproduction of drawings, and preparation of engineering drawings, electronic artwork and electronic media.
• Provide complete FAALC Technical Library maintenance services.
• Provide Environmental, Safety and Occupational Health Specialist services to include but not limited to the training, monitoring, and providing technical guidance for all aspects of the planning, initiation, execution, monitoring and controlling of a project, and the closeout of assigned projects.
• Provide quality improvement services, using Lean Six Sigma methodology and techniques to the FAALC, including facilitating, planning, coordinating, reviewing, evaluating and reporting all activities for the purpose of completing organizational continual improvement projects.
• Provide logistics expertise to the FAALC including analysis and recommendations for planning, scheduling, monitoring, estimating and coordinating of assigned logistics tasks associated with FAALC service provider responsibilities in the logistics element areas of supply support, support equipment, maintenance support facilities and Packaging, Handling, Storage and Transportation.
• Provide management and program analysis services to the FAALC including planning, scheduling, conducting, and reporting analyses of management, administrative and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

The Senior Marketplace Logistics Manager will play a key role in building and managing relationships with third-party logistics providers (3PLs) and vendors that utilize SHEIN’s platform to deliver products and provide total logistics solution to merchant. This individual will work closely with internal teams, such as business development, merchant management, and product management, to optimize logistics processes and improve overall fulfillment performance. The ideal candidate will possess strong experience in logistics vendor management, data-driven operations, and marketplace or e-commerce logistics solutions.

Job Responsibilities

Logistics Partner Management

• Build, manage, and develop relationships with 3PLs that utilize SHEIN’s vendor services to support marketplace operations.
• Conduct regular performance reviews with logistics partners, evaluating service quality, cost-effectiveness, and on-time deliveries.
• Provide guidance and education to logistics partners and 3PLs on U.S. transportation compliance standards and regulations.

Fulfillment Solution Development

• Partner with the seller business development team to identify and implement efficient logistics solutions tailored for marketplace operations.
• Optimize logistics and shipping models to minimize fulfillment costs for merchants while ensuring service quality and timeliness.

Performance Optimization and Issue Management

• Collaborate with the business development team to identify and resolve logistics performance challenges, such as delays and quality issues.
• Develop and execute improvement strategies to enhance fulfillment performance and improve the customer experience.

Monitoring and Analytics

• Work closely with the data team to develop logistics monitoring systems, dashboards, and performance scorecards for tracking partner and platform-level efficiency.
• Conduct regular business and performance reviews with logistics vendors, leveraging data insights to identify opportunities for improvement.

Creating Merchant Fulfillment Standards

• Work collaboratively with the Merchant Management and Governance teams to establish clear and standardized fulfillment and delivery criteria for all merchants and vendors.
• Mitigate risks related to pickup and transportation by establishing and enforcing operational protocols and clearly defined expectations for logistics vendors and merchants.

System Optimization (TMS)

• Partner with the Transport Management System (TMS) Product Manager team to continuously enhance and adapt TMS capabilities to meet the evolving logistics needs of the marketplace.
• Ensure the system effectively supports order allocation, seamless information flow, and transparency in logistics data across the platform.

Job Requirements

• A Bachelor’s degree or higher in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees are a plus.
• 8+ years of proven experience in logistics vendor management, logistics operations, or logistics procurement. Prior experience in developing and managing marketplace or e-commerce logistics solutions is highly preferred.
• Demonstrated expertise in analyzing logistics data and implementing data-driven strategies to optimize supply chain performance.
• Exceptional analytical and problem-solving skills with a strong ability to interpret complex data and turn insights into impactful, actionable outcomes.
• Outstanding stakeholder management skills, with a proven ability to collaborate effectively across cross-functional teams and build strong partnerships with vendors and internal teams.
• Familiarity and hands-on experience with Transport Management Systems (TMS) or other logistics data systems is highly desirable.
• Fluency in English is required; proficiency in Chinese is preferred and will be considered an advantage for the role.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

Pay range: $130,000 min - $185,000 annually, plus bonus

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.

About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.

You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.

This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.

Responsibilities

Logistics & Data Support

• Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
• Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
• Support documentation for domestic and international shipments
• Help monitor logistics issues and escalate delays or discrepancies as needed
• Maintain organized records related to shipping, receiving, and inventory operations

Warehouse & Operations Coordination

• Assist in setting up projects for picking, packing, and shipping within the warehouse
• Coordinate with warehouse staff to ensure orders are prepared accurately and on time
• Support basic scheduling for inbound and outbound shipments
• Help maintain organized records related to warehouse operations and logistics workflows
• Ensure smooth daily execution of warehouse and fulfillment operations

Cross-Functional Collaboration

• Work closely with the purchasing team to support inbound product flow and inventory needs
• Collaborate with warehouse and operations teams to ensure smooth daily execution
• Partner with the marketing and creative team on product launches, samples, and timelines
• Communicate clearly across teams to keep projects moving forward
• Support coordination between operations, logistics, purchasing, and brand teams

Process & Improvement Support

• Help document processes and identify opportunities to improve efficiency
• Support reporting related to logistics, inventory, and operations performance
• Take on special projects that expose you to different parts of the business
• Contribute ideas for streamlining workflows and reducing manual work
• Learn and adapt to new tools and systems as the business scales

Qualifications

Core Qualifications

• Recent graduate or early-career professional (0–2 years experience)
• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
• Highly organized, detail-oriented, and comfortable working with data
• Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
• Strong attention to detail and follow-through

Personal Qualities

• Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
• Strong communicator who's comfortable working with different teams and levels of the organization
• Curious and proactive—excited to take ownership rather than wait for instructions
• Execution-focused with ability to manage multiple tasks and deadlines simultaneously
• Willingness to work in a hands-on, operational environment

Bonus Qualifications

• Internship or coursework related to supply chain, logistics, or operations
• Exposure to warehouse, fulfillment, or inventory systems
• Interest in learning about international shipping and freight logistics
• Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
• Experience with project management or collaboration tools

Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)

Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.

Position Summary

The Warehouse & Logistics Supervisor leads daily warehouse and logistics operations in a fast-paced manufacturing environment, ensuring the efficient flow of raw materials and finished goods to support production schedules and customer deliveries.

This role is responsible for supervising warehouse personnel, managing inbound and outbound logistics, and ensuring accurate inventory management through effective use of ERP/MRP systems. The supervisor also drives operational improvements that enhance productivity, inventory accuracy, and on-time delivery performance.

Working cross-functionally with production, procurement, planning, and customer service teams, the Warehouse & Logistics Supervisor plays a key role in maintaining operational continuity and supporting high-volume customer fulfillment.

Position Responsibilities- Essential

Warehouse Operations Leadership

• Supervise daily warehouse activities including receiving, storage, inventory control, picking, packing, and shipping.
• Lead warehouse personnel through work assignment, training, coaching, and performance management.
• Manage workforce scheduling and resource allocation to support operational priorities and shifting production demands.
• Promote a culture of safety, accountability, and operational excellence across warehouse operations.

Logistics & Transportation Management

• Coordinate inbound and outbound logistics to ensure timely and cost-effective delivery of materials and finished goods.
• Manage relationships with logistics providers, freight carriers, and customs partners for domestic and international shipments.
• Monitor transportation schedules, shipment tracking, and dock capacity to ensure efficient material flow.
• Support freight negotiations and shipping cost optimization where applicable.

Inventory & ERP/MRP Management

• Oversee accurate inventory transactions and material movements within the ERP/MRP system (Microsoft Dynamics 365 preferred).
• Ensure inventory accuracy through cycle counts, audits, and reconciliation activities.
• Investigate and resolve inventory discrepancies, stock shortages, and operational issues.
• Support operational reporting and data analysis to improve warehouse performance and inventory control.

Cross-Functional Supply Chain Coordination

• Collaborate with production, procurement, and inventory planning teams to ensure materials are available to meet manufacturing schedules.
• Coordinate shipment schedules and order fulfillment with customer service and sales teams.
• Serve as a key operational contact for internal stakeholders, suppliers, and logistics partners.

Process Improvement & Operational Excellence

• Monitor warehouse performance metrics to identify inefficiencies and improvement opportunities.
• Drive continuous improvement initiatives focused on productivity, workflow efficiency, and service levels.
• Support the development of standardized processes and scalable warehouse practices.
• Contribute to capacity planning, workflow optimization, and operational process improvements.

Compliance & Safety

• Ensure compliance with company policies, safety regulations, and operational procedures.
• Maintain proper documentation for shipping, receiving, and inventory control activities.
• Promote safe material handling practices and a strong safety culture within the warehouse.

Essential Skills and Experience

• Bachelor's degree in supply chain, Operations, Business, or a related field preferred; a combination of education and relevant industry experience will also be considered.3+ years of experience in warehouse, logistics, or manufacturing operations.
• Experience working with ERP/MRP systems in a manufacturing environment (Microsoft Dynamics 365 preferred).
• Strong analytical and data management skills using Excel or similar tools.
• Experience with Lean Manufacturing, Six Sigma, or process improvement methodologies is a plus.
• Ability to manage multiple priorities in a fast-paced production environment.
• Strong communication, coordination, and problem-solving skills.

Reporting & Management Responsibilities

• Manage a team of 25 members spread across 12 hours.

What Success Looks Like

• Reliable inbound material flow that supports uninterrupted production.
• Accurate inventory visibility and improved inventory control.
• Efficient shipping operations with high on-time delivery performance.
• Streamlined logistics processes that reduce operational friction and cost.