Mcg Utilization Management Jobs in Usa
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Blue Cypress is seeking a Utility Management Services (UMS) Director to oversee our company’s utility management consulting services group. This position will work closely with our existing UMS staff in Atlanta, Seattle, and Cincinnati, seeking to expand work with current clients, win work with new clients, expand our services, and facilitate career development of staff. As an integral part of our business development and technical team, the UMS Director will oversee UMS staff, client projects, develop and maintain client relationships, and oversee business development activities. The ideal candidate has a minimum of 20 years of increasing responsibility and experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. This job posting is for Atlanta, but we would consider a candidate in the Seattle area as well. The successful candidate will have a strong professional network within either the Atlanta or Seattle metro area and a technical focus on water, wastewater, and/or stormwater systems. This candidate must have a successful track record of leadership, developing and maintaining client relationships, managing complex projects, delivering projects on time and on budget, leading business development activities, and managing a team. They should thrive in a fast-paced environment and exemplify Blue Cypress’s values: Collaboration, Strategic Development, and Improvement-Oriented Growth.
Responsibilities include:
- Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, capital planning/forecasting, system planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
- Plan, design, and implement operations and maintenance optimization and capital planning and renewal strategies for water, wastewater, and/or stormwater for utilities.
- Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition assessment/inspection databases, capacity assessment/hydraulic modeling, etc.
- Perform services on-site as necessary to support client engagement
- Ensure project managers in the department successfully deliver projects on time and on budget by staying informed on projects, monitoring progress, and providing support to mitigate risk.
- Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews
- Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Oversee business development activities such as client engagement, proposal writing, and presentations
- Be accountable for UMS-related operations metrics such as bookings and revenue goals, utilization, workload management and resource allocation, accuracy of timesheets and expense reports, and other metrics as assigned
- Work in a fast-paced environment with oversight from the Owner. Take direction from and proactively communicate to multiple internal stakeholders including the COO and Marketing & Business Development Manager
- Lead internal strategic business planning for the UMS group and lead/direct internal strategic initiatives
- Develop business development strategies in collaboration with the Marketing & Business Development Manager and the Regional Directors
- Mentor early-, mid-, and senior-career staff including
- Giving timely, constructive feedback
- Being responsible for professional development planning
- Embody, maintain and promote Blue Cypress culture
- Implement and promote Blue Cypress policies, processes, and procedures.
- Oversee UMS internal operations
- Periodic travel required
- Perform other related duties as necessary or assigned
Minimum Qualifications
- Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
- Minimum of 20 years of experience primarily as an engineering consultant in an Atlanta or Seattle A/E firm; public sector experience also valued. Focus on water, wastewater or stormwater systems
- Advanced proficiency in utility management and asset management consulting services
- Demonstrated positive personal brand developed with partners and clients identified by being a go-to resource
- Demonstrated strong people management skills with ability to strengthen and build team dynamics
- Ability to receive and act upon constructive feedback
- Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
- Established network of contacts in utility field within the Southeastern or Pacific Northwest regions, particularly Atlanta- or Seattle-metro, including local engineering firms and utility clients
- Proven ability to establish and grow client base
- Strong written and verbal communication skills
- Enthusiasm, professionalism, creativity, and strong interpersonal skills
- Outstanding critical thinking skills
- Must be detail-oriented and able to prioritize, multitask, and organize complex projects
- Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
- Ability to periodically travel to other Blue Cypress locations as well as utilities across the region or country
Preferred Qualifications
- Master’s degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
- Licensed professional engineer (PE) in the State of Georgia or Washington
- Experience in environmental regulatory space
- Certification in Asset Management
- Certified Project Management Professional (PMP)
- Experience or interest in growing into airport, transit, transportation, or other physical infrastructure intensive sectors
Required software proficiencies include:
- Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)
Preferred software proficiencies include:
- Microsoft specialized applications (Access, Power Query, PowerPivot, Visio, Project)
- Proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel
- Writing queries and joining tables within Microsoft Access or similar SQL environment
- Esri ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
- Esri Apps including Workforce, Survey123, Collector, etc.
- Understanding of industry software such as Trimble Cityworks, Central Square’s Lucity, Infor/Hansen, IBM Maximo, InfoAsset Planner, hydraulic and hydrological modeling, CCTV, FOG, Fleet, etc.
- Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.
Supervisory Responsibilities:
- This position will include supervision of personnel.
Travel:
- There is potential travel up to 50%, consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel to other Blue Cypress locations and to out of state clients.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Work Environment:
This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.
Blue Cypress is seeking a Utility Management Services (UMS) Regional Director to support current projects and facilitate the expansion of our utility management consulting services group in the Pacific Northwest. This position will work closely with our existing UMS staff in Seattle, Atlanta, and Cincinnati, seeking to expand the current project work we are currently conducting with a number of clients in the PNW, win work with new clients, expand our services, and facilitate career development of staff. It is our intent to continue growing our presence in the Seattle area and to continue supporting our clients in the region. As an integral part of our business development and technical team, the UMS Regional Director will manage client projects, lead/mentor early- and mid-career staff, develop and maintain client relationships, and lead business development activities. The ideal candidate has a minimum of 15 years of experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. The successful candidate will have a strong professional network within the Seattle metro-area and a technical focus on water, wastewater, and/or stormwater systems or management of transportation systems (transit, highway, airport). This candidate must have a successful track record of leadership and mentorship, delivering projects on time and on budget, developing and maintaining client relationships, managing complex projects, leading business development activities, and working closely with a team made up of supervisor and peers. They should thrive in a fast-paced environment and exemplify Blue Cypress’s values: Collaboration, Strategic Development, and Improvement-Oriented Growth.
This person will be expected to develop and lead these potential types of projects for clients: conduct strategic planning efforts, perform operational assessments, lead business transformation projects, examine the effectiveness of information management tools and the data generated, design and conduct analyses to identify actionable insight, effectively communicate recommendations in writing and in presentations to a variety of audiences, design improvement strategies and initiatives, and support implementation of new business practices, information management tools, etc.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to list ALL responsibilities or qualifications of the job.
Responsibilities include:
- Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, master planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
- Plan, design, and implement operations and maintenance optimization and capital renewal strategies for water, wastewater, and/or stormwater for utilities or transportation systems (transit, highway, airport) .
- Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition inspection databases, capacity assessment/hydraulic modeling, etc.
- Perform services on-site or off-site to support client staff in performing their day-to-day activities, such as planning/scheduling, condition assessment, capacity assessment, contractor management, etc.
- Perform project management on concurrent large, complex projects and successfully deliver these on time and on budget. Plan and designate project resources, prepare budgets, monitor progress, and keep clients and internal staff informed throughout the duration of the project.
- Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews.
- Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Lead business development activities such as client engagement, proposal writing, and presentations.
- Be accountable for Pacific Northwest UMS related operations metrics such as utilization, workload management, accuracy of timesheets and expense reports, and other metrics as assigned.
- Work in a fast-paced environment with oversight from the UMS Director. Take direction from and proactively communicate to multiple internal stakeholders.
- Collaborate regarding internal strategic business planning and lead or support internal strategic initiatives
- Be responsible for developing business development strategies in collaboration with the UMS Director and the Marketing & Business Development Manager. Be responsible for implementation including identifying leads, making decisions on pursuits and related investments, and the quality of proposals.
- Supervise, delegate, and oversee work of early- and mid-career staff
- Mentor early-, mid-, and senior-career staff including
- Giving timely, constructive feedback
- Being responsible for professional development planning
- Maintain and promote Blue Cypress culture
- Implement and promote Blue Cypress policies, processes, and procedures
- Periodic travel required
- Perform other related duties as necessary or assigned
Minimum Qualifications
- Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
- Minimum of 15 years of experience primarily as an engineering consultant in a Pacific Northwest A/E firm; public sector experience also valued. Focus on water, wastewater or stormwater systems or transportation systems (transit, highway, airport).
- Advanced proficiency in utility management and asset management consulting services
- Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
- Established network of professional contacts in utility field within the Pacific Northwest region, particularly Seattle-metro, including local engineering firms and utility clients
- Proven ability to establish and grow client base
- Strong written and verbal communication skills
- Enthusiasm, professionalism, creativity, and strong interpersonal skills
- Ability to receive and act upon constructive feedback
- Outstanding critical thinking skills
- Must be detail-oriented and able to prioritize, multitask, and organize complex projects
- Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
- Ability to periodically travel to utilities across the region or country
Preferred Qualifications
- Master’s degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
- Licensed professional engineer (PE) in the State of Washington or Oregon
- Experience in environmental regulatory space
- Certification in Asset Management
- Certified Project Management Professional (PMP)
Required software proficiencies include:
- Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)
Preferred software proficiencies include:
- Microsoft specialized applications (Access, Power Query, PowerPivot, Visio, Project)
- Proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel
- Writing queries and joining tables within Microsoft Access or similar SQL environment
- Esri ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
- Esri Apps including Workforce, Survey123, Collector, etc.
- Understanding of industry software such as Azteca Cityworks, Central Square’s Lucity, Infor/Hansen, IBM Maximo, Granite, Linko, etc.
- Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.
Supervisory Responsibilities:
- This position will include supervision of personnel.
Travel:
- There is potential travel of approximately 25%, consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel that may be required out of state.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
CalOptima
Join Us in this Amazing Opportunity
The Team You'll Join
We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.
More About the Opportunity
We are hoping you will join us as a Behavioral Health Utilization Management Medical Case Manager and help shape the future of healthcare where you'll be an integral part of our BHI ‐ BH Utilization Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework.
- If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum.
The Medical Case Manager (BHI Utilization Management) will be responsible for reviewing and processing requests for authorization and notification of behavioral health services from health professionals, clinical facilities and ancillary providers. You will be responsible for prior authorizations, concurrent review and related processes. You will utilize CalOptima Health's medical criteria, policies and procedures to authorize referral requests from behavioral health professionals, clinical facilities and ancillary providers. You will directly interact with providers and facilities and serve as a resource for their needs. Together, we are building a stronger, more equitable health system.
Your Contributions To the Team:
- 85% ‐ Utilization Management Services
- Participates in a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department.
- Reviews requests for medical appropriateness by using established clinical protocols to determine the medical necessity of the request.
- Responsible for mailing rendered decision notifications to the provider and member, as applicable.
- Screens inpatient and outpatient requests for the Medical Director's review, gathers pertinent medical information prior to submission to the Medical Director, follows up with the requester by communicating the Medical Director's decision and documents follow‐up in the utilization management system.
- Completes the required documentation for data entry into the utilization management system at the time of the telephone call or fax to include any authorization updates.
- Contacts the health networks and/or CalOptima Health Customer Service regarding health network enrollments.
- Identifies and reports any complaints to the immediate supervisor utilizing the call tracking system or through verbal communication if the issue is of an urgent nature.
- Refers cases of possible over/under utilization to the Medical Director for proper reporting.
- Completes care coordination activities as related to Transition Care Management (TCM) activities.
- Reviews International Classification of Diseases (ICD‐10), Current Procedural Terminology (CPT‐4) and Healthcare Common Procedure Coding System (HCPCS) codes for accuracy and the existence of coverage specific to the line of business.
- 10% ‐ Administrative Support
- Assists manager with identifying areas of staff training needs and maintains current data resources.
- Complies with data tracking protocols.
- 5% ‐ Other
- Completes other projects and duties as assigned.
Do You Have What the Role Requires?
- Current California unrestricted license such as LCSW, LPCC, LMFT or RN and related required education PLUS 3 years of clinical experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
You'll Stand Out More If You Possess the Following:
- Utilization management reviewer experience.
- Managed care experience.
- Behavioral health clinical experience.
What the Regulatory Agencies Need You to Possess?
- Current California unrestricted license such as LCSW, LPCC, LMFT or RN.
Your Knowledge & Abilities to Bring to this Role:
- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem‐solve and possess project management skills.
- Work in a fast‐paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi‐program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Your Physical Requirements (With or Without Accommodations):
- Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds
Ways We Are Here For You
- You'll enjoy competitive compensation for this role.
- Our current hiring range is: Pay Grade: 313 ‐ $90,820 ‐ $145,312 ($43.66 ‐ $69.8615).
- The final salary offered will be based on education, job‐related knowledge and experience, skills relevant to the role and internal equity among other factors.
- This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**)
- A
Registered Nurse (RN) - Utilization Management
FT Day Shift (Hrs.: 8a-4:30p) - On-site
Newark, DE
ChristianaCare Hospital in Newark, DE, is seeking a Utilization Management Nurse (RN) with experience with insurance providers such as Aetna and Cigna, along with a background in an acute care hospital. RN will work on-site at the Newark Hospital.
PRIMARY FUNCTION:
Responsible for ensuring the delivery of efficient and effective health care while evaluating the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provision of the applicable health benefits plan.
UTILIZATION MANAGEMENT
- Performs admission and concurrent review to identify medical necessity, level of care, and appropriateness of setting using established criteria and clinical guidelines within 24 hours of admission.
- Reviews the admission assessment and collaborates with primary nurse and other health care providers to ensure a multidisciplinary plan-of-care is in place to meet identified patient care needs and desired outcomes.
- Manages observation level of care and works with the attending physician and/or clinical provider caring for the patient to ensure observation status does not exceed 48 hours.
- Identifies system issues that serve as barriers to care. Participates in the development and implementation of strategies to remove barriers and facilitate performance improvement measures.
- Monitors efficiencies in scheduling diagnostic procedures and coordination of treatments to facilitate the achievement of effective clinical, fiscal, quality, and patient satisfaction goals.
- Reports information generated from the utilization management referral process for LOS data and physician profile database.
- Collaborates with the unit medical director and/or physician advisor to facilitate achievement of clinical, quality, financial, and patient satisfaction goals.
- Notifies physician when a patient does not meet criteria for acute care hospitalization and pursues documentation to justify continued stay within 24 hours.
- Collaborates with the Physician Advisor to facilitate the achievement of clinical, quality, financial, and patient satisfaction goals.
- Presents “Letters of Non-Coverage (LON) to patients and/or families when the acute stay is no longer necessary (Third Party and/or Medicare).
- Communicates and secures continued stay authorization with Managed Care Organizations.
- Tracks all carve-outs and submits reason codes for data entry.
- Serves as a resource to nursing and ancillary staff, providing education on utilization review processes as needed.
- Trends potential barriers to patient advancement through the system intervene assertively and appropriately when necessary.
- Provides On-call support for the Transfer Center to evaluate medical necessity and appropriateness when a request is obtained from an outside facility for patient transfer to ChristianaCare
- Identifies the need for the patient to be evaluated by other members of the health care team and takes appropriate action to facilitate.
- ED UM works closely with ED providers to review medical necessity and/or collaborate with ED CM for discharge planning, as appropriate.
- Actively participates in department operational planning work groups.
Education & Experience Requirements:
- DE RN licensure or compact state RN licensure.
- Bachelor’s degree in nursing Required.
- Minimum of 3 years recent experience as a Registered Nurse in acute care, adult care setting. critical care experience is required.
- Minimum 3 years of Utilization Management experience required.
- Prior experience working with insurance providers is valuable.
- Completes a minimum of 8 continuing education credits (CEU’S) per year in Utilization and/or Case Management.
PHYSICAL DEMANDS:
Ability to ambulate within the hospital setting (walking, stairs, etc.). Occasional sitting, standing, and lifting loads of 5-10 pounds. Ability to utilize computer equipment/programs. Ability to sit or stand at a computer workstation and proficiently utilize computer equipment/programs for long periods of time.
WORKING CONDITIONS:
Occasional exposure to Office materials (i.e., White Out, Toner, etc.)
Annual Compensation Range $85,862.40 - $137,384.00This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Our network gives you lots of access to specialists, hospitals, skilled nursing, urgent care and more so you have the perfect fit for good health.
Monarch is part of OptumCare , a care delivery organization that improves patient health and helps make health care work better.
The Utilization Management RN is responsible for the facilitation of the inpatient Utilization Management process including in
- network, out of network, case management and discharge planning as well as assisting the Associate Director of Inpatient Management with UM / QM functions as necessary.
Acts as a facility liaison to promote cooperation and efficiency between the IPA and the facility.
This is an office based position, located in Irvine, CA that requires some travel (up to 30%) in the Orange County area.
There is a one time sign on bonus of $5,000 for this position! Primary Responsibilities: Directly performs concurrent review Accurately identifies and documents level of care Coordinates, facilitates and documents comprehensive discharge planning Coordinates in
- network services for out of network discharges Ensures the appropriate utilization of in network, capitated and contracted specialists, providers, facilities, and vendors according to region and risk Attends daily inpatient readmission review rounds and presents cases to medical director(s), Case managers and post acute services Facilitates out of network transfers to In
- Network facilities Works collaboratively with internal and hospital contract staff : Initiates letter of agreement for OON services in a timely manner Provides input for potential contracts Identifies and communicates high dollar / high risk cases Oversees the utilization of contracted facilities and reports OON utilization Develops and maintains relationships with both network and Out of Network hospital UM and ER staff Works directly with Monarch Hospitalists to develop and implements inpatient processes including, but not limited to: Identification of patients and referral to specialty clinics such as Comprehensive Care (high
- risk) Clinic, Anti
- coagulation and / or Diabetic Clinic Facilitates and ensures timely communication between PCP and Hospitalists Provides direct Case Management activities if necessary Identifies readmit for CM coordinations Identifies Healthy Families and Medi
- Cal members for CCS referral and facilitates those referrals Identifies and coordinates high dollar / high risk patients to case management Participates in UMC / QIC, PCP, Provider Office Meetings, health plan JOMs, and hospital JOCs as assigned Participates in inpatient UM / QM projects and completes in a thorough and timely manner Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Summary:
The Utilization Review Nurse is responsible for determining the clinical appropriateness of care provided to patients and ensuring proper hospital resource utilization of services. This nurse is responsible for performing a variety of pre-admission, concurrent, and retrospective UM related reviews and functions. They must competently and accurately utilize approved screening criteria (InterQual/MCG/Centers for Medicare and Medicaid Services “CMS” Inpatient List). They effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment and are responsible for maintaining current and accurate knowledge regarding commercial and government payors and guidelines related to UM. This nurse effectively communicates with internal and external clinical professionals, efficiently organizes the financial insurance care of the patients, and relays clinical data to insurance providers and vendors to obtain approved certification for services. The Utilization Review Nurse collaborates as necessary with other members of the health care team to ensure the above according to the mission of CHRISTUS.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- The prior authorization role completes an assessment of a proposed service to determine if the beneficiary has eligible coverage for the service and if it is medically necessary.
- Promote quality, cost-effective outcomes through prior authorization and concurrent review of requested services for medical necessity based upon evidence-based clinical guidelines.
- Identify and present cases of possible quality of care deviations, questionable admissions, and prolonged lengths of stay to the Medical Director for further determination.
- Appropriately refer beneficiaries who have complex or chronic conditions, a need for transition of care, disease management support, or other identifiable needs for coordination of the beneficiary’s member’s health care for behavioral health care management.
- Follow CHRISTUS Health Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent, or detect unauthorized disclosure of Protected Health Information (PHI).
- Protect the confidentiality of data and intellectual property; assures compliance with national health information guidelines.
- Analyze clinical information submitted by medical providers to evaluate the medical necessity, appropriateness, and efficiency of the use of medical services, procedures, and facilities.
- Perform provider outreach to address post-hospital discharge services, redirection to in-network providers for appropriate steerage, durable equipment usage, and utilization of other medical services and/or procedures and other necessary telephonic follow-up.
- Utilize the nursing process and critical thinking skills to provide oversight of services and evaluation of service options.
- Ability to work in a variety of settings with culturally diverse communities with the ability to be culturally sensitive and appropriate.
- Must have excellent communication skills (written and verbal), clinical judgment, initiative, critical thinking, and problem-solving abilities.
- Must be able to take after hour calls to meet business requirements as needed.
Job Requirements:
Education/Skills
- Graduate of an accredited school of vocational nursing or equivalent required
- Associate’s (ADN) or Bachelor’s (BSN) in Nursing preferred
Experience
- 3 – 5 years of nursing experience preferred
- Experience in Microsoft software (e.g., Outlook, Teams, Word, and Excel) required
- General computer knowledge and capability to use computers required
Licenses, Registrations, or Certifications
- LVN license in the state of employment or compact required
- RN license in state of employment or compact preferred
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Job Title: Utilization Management RN
Location: Remote – must reside within the PA/NJ/DE tri-state area for potential conversion to full-time
License Requirement: Active Pennsylvania RN license or Nurse Licensure Compact (including PA) required
Overview
The Utilization Management RN plays a vital role in evaluating members’ clinical conditions through detailed medical record review to determine medical necessity for services. Using advanced clinical knowledge and independent analysis, this position applies appropriate medical criteria to support high-quality, cost-effective care decisions.
This is a remote position with the opportunity for future on-site conversion.
Key Responsibilities
- Apply critical thinking and clinical judgment to determine medical necessity using tools such as InterQual, Care Management Policy, and Medical Policy guidelines.
- Review and evaluate medical records, treatment plans, and histories to determine the appropriateness of inpatient, outpatient, and ancillary services.
- Contact providers to clarify or obtain additional clinical information as needed.
- Independently authorize medically necessary services based on established criteria.
- Refer cases that do not meet criteria to the Medical Director for further review.
- Identify members in need of discharge planning and collaborate with case management and physicians to ensure safe transitions of care.
- Maintain compliance with federal, state, and accreditation regulations and company policies.
- Document all utilization management activities accurately and timely per departmental procedures.
- Report potential utilization trends or issues to management with recommendations for improvement.
- Refer cases appropriately to Case Management, Disease Management, or Quality Management as indicated.
- Meet or exceed departmental productivity and turnaround time (TAT) goals.
Education/Licensure & Experience
- Active PA Licensed RN (or Compact License including PA) – required
- BSN preferred
- Minimum of 3 years of acute care clinical experience (hospital or healthcare setting)
- Discharge planning and/or utilization management experience preferred
- Prior medical management or precertification experience a plus
Knowledge, Skills & Abilities
- Strong clinical assessment, analytical, and problem-solving skills
- Excellent verbal and written communication abilities
- Effective prioritization and time management skills
- Team-oriented with strong collaboration and relationship-building capabilities
- Adaptable and open to change with a proactive, results-driven mindset
- Familiarity with current trends in medical practice and utilization management
- Proficient in Microsoft Word, Outlook, Excel, SharePoint, and Adobe; ability to learn new systems
Interim Director, Case Management
StartDate: ASAP Pay Rate: $185000.00 - $195000.00
Interim Director, Case Management Needed in Puyallup, WA!
The Position
- An Interim Director, Case Management is needed to provide strategic and operational leadership for a busy hospital case management department, bringing stability and driving performance improvement initiatives.
- Reporting to the Vice President of Case Management. This leader will oversee three direct reports and 47 FTEs.
- Key responsibilities include overseeing case management operations, supporting risk mitigation strategies, enhancing financial and reimbursement processes, developing staff, fostering collaboration with revenue cycle and utilization management, and bringing stability to a fast-paced acute care environment.
- The ideal candidate will have strong acute care case management experience and a proven track record as a change agent leader who is open to coaching and mentoring staff. Must be highly organized, patient-focused, and able to adapt quickly to changing needs. Excellent communication skills will be critical.
- Must be available to start within 2-3 weeks of acceptance.
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Requirements
- BSN required; Master's preferred.
- Active Washington State or Compact RN license required.
- Eight years of clinical experience with acute care case management experience preferred, and five years of healthcare leadership experience. Risk mitigation, financial, and reimbursement experience required.
The Community
- Located near the scenic foothills of Mount Rainier, offering year-round outdoor recreation, including hiking, skiing, and wildlife viewing.
- Just a short drive to Tacoma, known for its vibrant arts scene, museums, and waterfront dining.
- Easy access to Seattle, featuring world-class restaurants, professional sports, and iconic attractions like Pike Place Market.
- Enjoy beautiful parks and waterfront activities along Puget Sound.
- A welcoming community with excellent schools, charming local shops, and a strong sense of Pacific Northwest culture.
Pay Details
- Pay Range: $185,000 - $195,000 annually.
- The final compensation rate will be determined based on experience, education, training, location, internal equity, and budget considerations, in accordance with Fair Market Value evaluation. Additionally, some candidates may be eligible for a comprehensive benefits package, depending on the specific role, including but not limited to health insurance coverage and retirement benefits.
- The listed base compensation range represents a good faith estimate of potential earnings at the time of this job posting and may be subject to future adjustments.
Interim Leadership with B.E. Smith
- Becoming an Interim Leader through BE Smith provides an exceptional opportunity to rapidly make meaningful improvement in healthcare settings. Is the interim leadership lifestyle right for you? Apply now and discover how Interim Leadership could revolutionize your career path.
- Joining the B.E. Smith team means you could receive a full benefits package upon accepting roles. This includes health, dental, and vision insurance, life insurance, AD&D, and a flexible spending account, with some benefits varying based on the job's type and duration.
- As a B.E. Smith employee, we manage your taxes by handling withholdings and also paying the employer portion of your FICA contributions.
- Interim positions come with varying travel requirements. B.E. Smith and the client cover all travel, accommodation, and work-related expenses. You receive bi-weekly trips home at the client's expense, plus a rental car and comfortable lodging for a convenient living experience.
- Some roles may require specific licenses. A compact nursing license allows registered nurses to work in any state that is part of the Nurse Licensure Compact without needing separate state licenses. Stay up to date on new legislation, and confirm licensure requirements with the recruiter.
- B.E. Smith is continuously addressing the challenges of the COVID-19 pandemic with a commitment to transparent communication. We strive to mitigate its impact on clients, healthcare workers, employees, and stakeholders of B.E. Smith. Upholding our integrity, we remain dedicated to sharing timely updates and insights, guided by our core value of "Doing the Right Thing."
Please direct all inquiries, applications, and referrals to:
Peter Benson
Senior Executive Recruiter
#BESRecruitment
Facility Location
Located just outside of Tacoma and about 50 miles south of Seattle in Western Washington State, Puyallup offers an appealing mix of big-city amenities and small-community comfort. Historic landmarks can be found in the downtown district, and the city is home to the popular Puyallup Fair, the Daffodil Festival Parade, the Arts Downtown Outdoor Gallery, and a number of other museums and attractions. The Pierce County Foothills Trail begins here, and world-class mountain climbing is nearby, as well.
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Care Coordination, Case Management, Case Manager, Care Manger, Utilization Manager, Utilization Management, Nursing Resource Management, Utilization Review, Nurse Navigator, Outpatient Case Management, Care Coordinator
Immediate need for a talented Registered Nurse – Case Manager/ Utilization Manager. This is a 03+ months contract opportunity with long-term potential and is located in San Francisco, CA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-01370
Pay Range: $80- $95/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Perform daily pre-admission, admission, and concurrent utilization reviews
- Determine appropriate levels of care using clinical guidelines and policies
- Coordinate inpatient discharge planning and transitions of care
- Participate in multidisciplinary rounds with physicians and care teams
- Communicate discharge plans with patients, families, and external providers
- Arrange transfers, post-acute services, and obtain authorizations as needed
- Ensure continuity of care through accurate documentation and follow-up
- Maintain compliance with federal, state, and institutional regulations
- Educate care teams on utilization and care coordination processes
Key Requirements and Technology Experience:
- Skills-Inpatient Case Management & Discharge Planning
- Utilization Management / Utilization Review (UM/UR)
- Acute hospital experience (inpatient setting)
- Knowledge of CMS, DMHC, NCQA, TJC, HIPAA, EMTALA
- Strong interdisciplinary communication and care coordination
- Ability to independently manage inpatient caseloads
- Healthcare benefit interpretation and authorization coordination
- Graduate of an accredited school of nursing
- Diploma or Associate Degree in Nursing (ADN) required
- Active California RN License (Required)
- BLS Certification (Required)
- Minimum 2 years of experience in:
- Utilization Management
- Case Management
- Discharge Planning
- Recent acute inpatient hospital experience
- Ability to work rotating schedules and every other weekend
- Comfortable working in a Labor/Management Partnership environment
- Bachelor’s degree in Nursing or healthcare-related field
- Master’s degree in Case Management
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Director of Case Management
StartDate: ASAP
Nationwide Case Management / Care Coordination permanent hire leadership openings
- Looking for a new Director of Case Management or Care Coordination position, but don't see the job you want posted? We are here to help. Our Executive Search recruiters can talk to you about how we can assist with identifying your next leadership role that fits with your professional background, career goals, and geographic preferences. We work with hospitals and health systems nationwide finding their next Director and Vice President of Case Management / Care Coordination.
- If you meet the qualifications below and would like to begin a conversation, click "Apply Now" and submit your resume. This is a confidential and internal resume submission and will not apply you for a specific job or be shared externally. A member of our Executive Search team will review and reach out with next steps.
- If you are more interested in interim opportunities, Learn more and apply to Interim Opportunities here.
Ideal Leader
- BSN or Social Work degree required; Master's in a related field preferred.
- Active RN license required.
- Must have 3-5 years of experience in Case Management leadership.
Please apply directly!
For inquiries and referrals:
Christine Young
Executive Recruiter
913-752-4532
#LI-DNI
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Care Coordination, Case Management, Case Manager, Care Manger, Utilization Manager, Utilization Management, Nursing Resource Management, Utilization Review, Nurse Navigator, Outpatient Case Management, Care Coordinator
Director of Utilization Review (UR)
Peoria, IL | Meadowview Behavioral Hospital
Full-Time | On-site
$80,000–$110,000 + Annual Performance Bonus
About the Opportunity
Meadowview Behavioral Hospital — a brand-new, state-of-the-art psychiatric hospital opening in Peoria, IL — is seeking an experienced Director of Utilization Review (UR) to lead our Utilization Management Program. This is a unique chance to help build a department from the ground up and contribute to establishing a high‑performing behavioral health facility in our community.
Key Responsibilities
- Lead and oversee the Utilization Review / Utilization Management Program
- Ensure timely initial and continued-stay reviews that meet payer, regulatory, and accreditation requirements
- Collaborate with nursing, social work, case management, and clinical leadership on treatment planning and medical necessity compliance
- Manage payer communications regarding authorizations, denials, and continued stay reviews
- Oversee audit responses, performance improvement initiatives, and corrective actions
- Present utilization metrics to internal committees and leadership
Qualifications
- Bachelor’s degree required (Nursing, Social Work, Behavioral Sciences, etc.)
- Master’s degree strongly preferred
- 5+ years of clinical behavioral health or psychiatric experience
- 1+ year of leadership experience in UR, UM, case management, or related function preferred
- Strong understanding of payer requirements, treatment planning, and patient assessment
Why Join Meadowview?
As a brand‑new hospital, we offer the rare opportunity to help shape a growing organization from day one.
Full-time benefits include:
- 401(k) with company match
- Health, dental, vision insurance
- 100% company-paid life insurance (up to 2× salary)
- 100% company-paid long-term disability
- PTO + paid holidays
- On-site cafeteria & free parking
- Employee engagement & recognition programs
- Training and career advancement opportunities
- Supportive leadership and an inclusive, mission-driven culture
Ready to Make an Impact?
If you’re passionate about behavioral health and excited to help launch and lead UR operations at a new hospital, we’d love to connect.
Apply or message me directly to learn more.
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
AI & Data - Data Architecture – Senior Manager – Power & Utilities Sector
EY is seeking a motivated professional with solid experience in the utilities sector to serve as a Senior Manager who possesses a robust background in Data Architecture, Data Modernization, End to end Data capabilities, AI, Gen AI, Agentic AI, preferably with a power systems / electrical engineering background and having delivered business use cases in Transmission / Distribution / Generation / Customer. The ideal candidate will have a history of working for consulting companies and be well-versed in the fast-paced culture of consulting work. This role is dedicated to the utilities sector, where the successful candidate will craft, deploy, and maintain large-scale AI data ready architectures.
The opportunity
You will help our clients enable better business outcomes while working in the rapidly growing Power & Utilities sector. You will have the opportunity to lead and develop your skill set to keep up with the ever-growing demands of the modern data platform. During implementation you will solve complex analytical problems to bring data to insights and enable the use of ML and AI at scale for your clients. This is a high growth area and a high visibility role with plenty of opportunities to enhance your skillset and build your career.
As a Senior Manager in Data Architecture, you will have the opportunity to lead transformative technology projects and programs that align with our organizational strategy to achieve impactful outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, and lead both technical and non-technical project teams in the development and implementation of cutting-edge technology solutions and infrastructure. You will have the opportunity to be face to face with external clients and build new and existing relationships in the sector. Your specialized knowledge in project and program delivery methods, including Agile and Waterfall, will be instrumental in coaching others and proposing solutions to technical constraints.
Your key responsibilities
In this pivotal role, you will be responsible for the effective management and delivery of one or more processes, solutions, and projects, with a focus on quality and effective risk management. You will drive continuous process improvement and identify innovative solutions through research, analysis, and best practices. Managing professional employees or supervising team members to deliver complex technical initiatives, you will apply your depth of expertise to guide others and interpret internal/external issues to recommend quality solutions. Your responsibilities will include:
As Data Architect – Senior Manager, you will have an expert understanding of data architecture and data engineering and will be focused on problem-solving to design, architect, and present findings and solutions, leading more junior team members, and working with a wide variety of clients to sell and lead delivery of technology consulting services. You will be the go-to resource for understanding our clients’ problems and responding with appropriate methodologies and solutions anchored around data architectures, platforms, and technologies. You are responsible for helping to win new business for EY. You are a trusted advisor with a broad understanding of digital transformation initiatives, the analytic technology landscape, industry trends and client motivations. You are also a charismatic communicator and thought leader, capable of going toe-to-toe with the C-level in our clients and prospects and willing and able to constructively challenge them.
Skills and attributes for success
To thrive in this role, you will need a combination of technical and business skills that will make a significant impact. Your skills will include:
- Technical Skills Applications Integration
- Cloud Computing and Cloud Computing Architecture
- Data Architecture Design and Modelling
- Data Integration and Data Quality
- AI/Agentic AI driven data operations
- Experience delivering business use cases in Transmission / Distribution / Generation / Customer.
- Strong relationship management and business development skills.
- Become a trusted advisor to your clients’ senior decision makers and internal EY teams by establishing credibility and expertise in both data strategy in general and in the use of analytic technology solutions to solve business problems.
- Engage with senior business leaders to understand and shape their goals and objectives and their corresponding information needs and analytic requirements.
- Collaborate with cross-functional teams (Data Scientists, Business Analysts, and IT teams) to define data requirements, design solutions, and implement data strategies that align with our clients’ objectives.
- Organize and lead workshops and design sessions with stakeholders, including clients, team members, and cross-functional partners, to capture requirements, understand use cases, personas, key business processes, brainstorm solutions, and align on data architecture strategies and projects.
- Lead the design and implementation of modern data architectures, supporting transactional, operational, analytical, and AI solutions.
- Direct and mentor global data architecture and engineering teams, fostering a culture of innovation, collaboration, and continuous improvement.
- Establish data governance policies and practices, including data security, quality, and lifecycle management.
- Stay abreast of industry trends and emerging technologies in data architecture and management, recommending innovations and improvements to enhance our capabilities.
To qualify for the role, you must have
- A Bachelor’s degree required in STEM
- 12+ years professional consulting experience in industry or in technology consulting.
- 12+ years hands-on experience in architecting, designing, delivering or optimizing data lake solutions.
- 5+ years’ experience with native cloud products and services such as Azure or GCP.
- 8+ years of experience mentoring and leading teams of data architects and data engineers, fostering a culture of innovation and professional development.
- In-depth knowledge of data architecture principles and best practices, including data modelling, data warehousing, data lakes, and data integration.
- Demonstrated experience in leading large data engineering teams to design and build platforms with complex architectures and diverse features including various data flow patterns, relational and no-SQL databases, production-grade performance, and delivery to downstream use cases and applications.
- Hands-on experience in designing end-to-end architectures and pipelines that collect, process, and deliver data to its destination efficiently and reliably.
- Proficiency in data modelling techniques and the ability to choose appropriate architectural design patterns, including Data Fabrics, Data Mesh, Lake Houses, or Delta Lakes.
- Manage complex data analysis, migration, and integration of enterprise solutions to modern platforms, including code efficiency and performance optimizations.
- Previous hands‑on coding skills in languages commonly used in data engineering, such as Python, Java, or Scala.
- Ability to design data solutions that can scale horizontally and vertically while optimizing performance.
- Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes for managing data workloads.
- Experience in version control systems (e.g. Git) and knowledge of DevOps practices for automating data engineering workflows (DataOps).
- Practical understanding of data encryption, access control, and security best practices to protect sensitive data.
- Experience leading Infrastructure and Security engineers and architects in overall platform build.
- Excellent leadership, communication, and project management skills.
- Data Security and Database Management
- Enterprise Data Management and Metadata Management
- Ontology Design and Systems Design
Ideally, you’ll also have
- Master’s degree in Electrical / Power Systems Engineering, Computer science, Statistics, Applied Mathematics, Data Science, Machine Learning or commensurate professional experience.
- Experience working at big 4 or a major utility.
- Experience with cloud data platforms like Databricks.
- Experience in leading and influencing teams, with a focus on mentorship and professional development.
- A passion for innovation and the strategic application of emerging technologies to solve real-world challenges.
- The ability to foster an inclusive environment that values diverse perspectives and empowers team members.
- Building and Managing Relationships
- Client Trust and Value and Commercial Astuteness
- Communicating With Impact and Digital Fluency
What we look for
We are looking for top performers who demonstrate a blend of technical expertise and business acumen, with the ability to build strong client relationships and lead teams through change. Emotional agility and hybrid collaboration skills are key to success in this dynamic role.
FY26NATAID
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .
#J-18808-Ljbffr
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Utilities & Processing Manager based in Londonderry, NH.
The Utilities and Processing Manager is responsible for leading the performance, reliability, and compliance of all plant utility, environmental, and milk processing systems. This role oversees cross-functional maintenance teams, drives energy-efficiency and sustainability initiatives, and manages complex capital and operational projects from planning through execution. The manager ensures utility operations-including HVAC, refrigeration, boilers, compressed air, glycol, electrical distribution, and wastewater systems-are safe, efficient, and compliant with regulatory and corporate standards. In addition, the role provides technical leadership for milk processing systems, ensuring consistent product quality, equipment reliability, and continuous improvement. This position collaborates closely with internal teams, contractors, and external regulatory partners to support operational excellence, long-term asset health, and site-wide performance goals.
Project Management:
Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Making effective decisions when presented with multiple options for how to progress with the project. Serve as a point of contact for all project personnel, (contractors, internal support resources, etc.), to ensure teams remain in synergy. Communicate with internal and external business partners to keep the project aligned with their goals and targets. Performing quality control on the project throughout execution to maintain the standards expected. Adjust project schedules, targets, milestones, project financing, and escalations as needed.
Plant Utility Systems:
Drive plant utility efficiencies to positively impact energy savings in line with Sustainable Environmental goals. Supervise and manage the Utilities Maintenance Department to provide technical oversight for utility systems including HVAC, ammonia refrigeration, boilers, air compressors, glycol systems, and electrical distribution. Lead energy conservation efforts, manage plant utility projects, and partner with other business partners to ensure compliance with plant standards for all non-utility related projects.
Environmental Systems:
Provide technical assistance and oversight for the Industrial Pretreatment Facility, (WWTP), as well as all other Plant Utility Environmental Compliance. Oversee the execution of all environmental contracts, audits, and submit regulatory documents to ensure compliance. Manage 3rd party environmental contractors and align with corporate sustainability manager(s) for corporate sustainability initiatives.
Milk Processing Systems:
Directly manage the Maintenance resources for all Milk Processing systems. Establish mid- and long-term preventative maintenance plans to ensure the reliability of these systems. Including, but not limited to Raw incoming milk, Ingredient batching, Pasteurization, and CIP systems. Adhere to all Quality and PMO standards. Partner with Internal teams, external contractors, and suppliers to successfully execute continuous improvements and reliability initiatives.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Oversee and execute Utility and Processing project(s) development, execution, and project and Maintenance budgets.
- Responsible for all aspects of food safety and quality as defined in plant and department procedures
- Ensure all projects with a production increase are supported by all Utility and Processing systems as well as in compliance with any plant environmental impact.
- Identify opportunities in energy efficiency to reduce cost and reduce the specific energy consumption by strengthening preventative maintenance responses and development of breakthrough projects aligning the production to the company mission for environment and sustainable development.
- Assembles energy usage data, completes weekly and monthly KPI reports and communicates reports on consumption; review and approve invoices.
- Using weekly and monthly KPI reports, develop, own, and execute action plans based on opportunities found in data trends.
- Lead and supervise the planning and implementation of strategies to promote a proactive and comprehensive maintenance program for all Plant Utility Systems (WWTP, Ammonia Refrigeration, Boiler & Steam Systems, Air Compressor), and Milk Processing Systems.
- Supervise and oversee utility operations to ensure Utility Systems and Processing technical teams are staffed and operated in an effective manner and that all are within applicable permit limits.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- A bachelor's degree is preferred.
- A major in Industrial or Mechanical Engineering or an equivalent combination of education and experience.
Experience
- 5+ years of utility and resource maintenance and reliability management in a manufacturing facility. Experience in an energy-intensive or highly energy-conscious manufacturing facility is preferred.
Certifications and specific knowledge
- The following certifications are preferred for this role: Wastewater Systems certification, Boiler Operator, and Ammonia Operator.
- Experience with ammonia systems and Process Safety Management (PSM) for ammonia systems
- Experience with high-pressure boiler systems, operations, and regulatory compliance
- Experience in safety and environmental processes to maintain a manufacturing facility in compliance with federal, state, and local regulations.
- Excellent organizational skills to prioritize and execute inventory and preventative maintenance demands daily.
- Proven ability to take initiative and establish processes and programs while working independently.
- Proven ability to supervise, train, develop, review performance, and motivate subordinates.
- Solid written and oral communication skills.
- Computer literacy to include Word, Excel, PowerPoint and Outlook, and a maintenance-based software system.
- Proven ability to participate as a member of the plant leadership team and form sound working relationships with all members of the organization.
- Ability to prioritize and meet deadlines within specified time constraints
- Ability to operate in a team environment
- Ability to adapt to a changing work environment
- Strong technical background - Electrical, mechanical, pneumatic, fluid dynamics, motor controls, instrumentation, and PLC programming.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
Clinical Program Manager - Essex Management
Remote in US except, if in Maryland, DC, VA & Delaware; must be comfortable in being on client site at least once a week.
This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
We are seeking a highimpact, strategic, and executionoriented directorlevel Program Manager to lead and mature the organization's program strategy, delivery excellence, and client enablement capabilities. This role provides both strategic leadership and handson management, including direct oversight of staff and responsibility for career development, coaching, and performance management.
This role will shape how internal departmental initiatives and client programs are planned, governed, staffed, measured, and communicated, ensuring delivery rigor while enabling flexibility and innovation across diverse client environments.
This role works in close partnership with portfolio, engineering, bioinformatics, data science, and business development leadership to ensure integrated delivery, effective resource utilization, proactive risk management, and an exceptional client experience.
The ideal candidate is a decisive people leader and systems thinker who thrives in complex and evolving environments, balances strategy with execution, and brings a strong client first mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in deliveryfirst mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in delivery.
Responsibilities
- Establish and execute departmental goals and objectives aligned to enterprise strategy, contract priorities, and client mission outcomes; define and monitor KPIs to drive accountability and data-informed decision-making.
- Design, implement, and continuously mature program management, governance, and delivery enablement frameworks that scale across portfolios while ensuring compliance with federal, regulatory, and organizational standards.
- Provide executive-level visibility into portfolio, program, and project health through standardized dashboards, metrics, and reporting-enabling proactive management of risks, issues, dependencies, and performance trends.
- Partner with portfolio and divisional leadership to support investment prioritization, funding decisions, and resource allocation, balancing client commitments, growth objectives, and staff sustainability.
- Ensure full lifecycle contract execution excellence, including initiation, execution, closeout, client reporting, lessons learned, and continuous improvement integration.
- Lead people management strategy for the department, including performance management, career development, succession planning, training pathways, and promotion readiness.
- Own departmental workforce and strategic resource planning, including forecasting, recruitment, onboarding, capacity planning, skills development, and certification alignment.
- Ensure compliance with staff allocations plans, time reporting, and internal policies across billable, internal, and strategic initiatives.
- Actively support business development efforts, including RFP solutioning, staffing models, transition planning, delivery onboarding, and ongoing executive client engagement.
- Champion quality-by-design principles across all delivery artifacts and processes; oversee SOP evolution, process training, internal audits, and continuous improvement initiatives.
- Maintain strong awareness of industry, regulatory, and technology trends; represent the organization through thought leadership, publications, conferences, and strategic forums.
Required Skills:
- Advanced expertise in program, portfolio, and PMO leadership, including framework design, governance models, and delivery maturity assessments (e.g., PMI, PMO, Agile/Hybrid environments).
- Strong command of program operations, including financial management, forecasting, risk and issue management, resource optimization, and executive reporting.
- Demonstrated experience leading complex life sciences and health IT programs supporting clinical research, bioinformatics, public health, biomedical informatics, and regulated data environments.
- Exceptional communication and executive presence, with the ability to influence senior leaders, advise clients, and align cross-functional teams around shared outcomes.
- Proven problem-solving and systems-thinking capabilities, with a track record of driving process improvement, operational scalability, and organizational maturity.
- Ability to rapidly assess priorities, adapt to evolving client environments, and translate strategy into executable roadmaps.
- Strong regulatory and compliance knowledge, including clinical research regulations, healthcare privacy, and federal IT compliance standards (e.g., FDA, 21 CFR Part 11, HIPAA, FISMA, FedRAMP, CMMI, ISO).
- Experience operating in federal health environments (e.g., HHS, NIH, NCI), with familiarity across consulting delivery models, contract vehicles, and business development lifecycle.
Required Areas of Focus:
Program Management Leadership
- Own and evolve client-facing program and project roadmaps, ensuring alignment with mission goals, regulatory requirements, funding constraints, and delivery capacity
- Contribute to standardized BD-to-Delivery transition processes, ensuring early engagement, clarity of scope, staffing, budgets, timelines, and accountability prior to execution.
- Ensure consistent contract execution through disciplined tracking of deliverables, milestones, financials, and performance metrics, including CPAR inputs and self-assessments.
- Design, maintain, and continuously improve enterprise delivery dashboards, providing visibility into:
- Program and project health summary
- Resource utilization and capacity
- Budget performance and forecasting
- Risk and issue trends
- Key milestones and outcomes
Contract performance and quality metrics
- Establish and enforce a structured reporting cadence to support proactive leadership engagement and timely decision-making:
- Weekly: Project and program status
- Monthly: Portfolio performance and financial reviews
- Quarterly: Strategic outlook, risk posture, and growth alignment
- Serve as a senior client relationship leader, cultivating trusted partnerships and proactively identifying opportunities to enhance delivery value and expand engagements.
Financial & Resource Management
- Partner with leadership teams to define, manage, and optimize portfolio, program, and project-level budgets.
- Develop and maintain a comprehensive resource capability matrix capturing skills, certifications, experience, performance insights, and availability.
- Optimize workforce utilization by aligning staffing decisions with delivery needs, staff development goals, and long-term organizational strategy.
- Lead and support staff transitions, onboarding, promotions, and role changes with minimal delivery disruption.
- Drive training and capability development strategies aligned to SOPs, industry standards, and evolving client needs.
Stakeholder Engagement & Communication
- Act as a senior liaison between executive leadership, program teams, and client stakeholders.
- Strengthen client partnerships through structured feedback mechanisms, contract / project performance reviews, and strategic planning engagements to support change agility and account growth.
- Enable cross-division collaboration to ensure integrated delivery and shared accountability.
- Communicate performance, risks, and opportunities through clear dashboards, briefings, and executive presentations.
Advisory & Consultation
- Provide strategic advisory services to internal and external stakeholders navigating complex program and project and delivery challenges.
- Translate technical, business domain, and operational concepts into actionable strategies that enable informed decision-making.
- Serve as a trusted advisor supporting both delivery excellence and organizational growth.
Qualifications
- Education: Bachelor's degree required; Master's degree in a scientific, health, or program management discipline preferred. PMP or equivalent certification desired.
- Experience: Minimum of 10 years in senior program strategy and delivery leadership roles across federal, academic, and private-sector environments.
- Program Leadership: Extensive experience program management, PMO leadership, governance, financial management, and large-scale delivery enablement.
- Industry Knowledge: Strong background in life sciences, clinical research, bioinformatics, health informatics, and public health.
- Leadership & Business Acumen: Proven ability to lead distributed teams, manage complex stakeholder environments, and influence at the executive level.
- Business Development: Demonstrated success supporting client growth, solution design, and consulting delivery models.
- Federal Health IT Experience: Experience supporting HHS, NIH, NCI, or similar agencies strongly preferred.
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Executive Producer / Head of Digital Project Management
About the Role
A large digital transformation marketing agency is seeking a dynamic Head of Project Management to lead the delivery organization responsible for large‑scale digital transformation initiatives. This executive‑level role oversees complex programs spanning CMS modernization, enterprise website redesigns, marketing technology implementations, and multi‑channel content ecosystems. You’ll shape the operational backbone of the organization—elevating delivery frameworks, strengthening Agile maturity, and empowering teams to execute with precision and innovation.
This is a pivotal leadership position for someone who thrives at the intersection of digital strategy, technology, and operational excellence.
Key Responsibilities
Digital Program & Delivery Leadership
• Oversee the successful delivery of enterprise‑level digital initiatives, including CMS replatforming, website redesigns, personalization programs, and martech ecosystem enhancements.
• Serve as the senior delivery leader across cross‑functional teams—engineering, UX/UI, content, data, and marketing operations.
• Establish scalable Agile delivery frameworks, governance models, and communication structures that support transparency and predictable outcomes.
• Translate business and technical requirements into actionable roadmaps, sprint plans, and release strategies.
• Drive risk management, dependency mapping, and issue resolution across multi‑workstream programs.
• Ensure rigorous QA, UAT, and launch readiness processes for all digital products and platforms.
Operational Excellence & Financial Stewardship
• Build and refine outcome‑based scopes, delivery models, and commercial structures that support digital transformation at scale.
• Oversee project financials, ensuring accurate forecasting, budget tracking, and scope alignment across all programs.
• Partner with finance and executive leadership on quarterly reconciliation, reporting, and long‑range planning.
• Develop and maintain resource management frameworks to optimize team allocation, utilization, and capacity planning.
• Champion continuous improvement across delivery processes, Agile practices, tooling, and operational workflows.
Leadership & Team Development
• Lead, mentor, and grow a high‑performing Project Management organization, fostering a culture of accountability, collaboration, and innovation.
• Define career paths, performance expectations, and development plans for Project Managers and Program Managers.
• Assign programs based on skill sets, capacity, and strategic priorities to ensure balanced workloads and strong outcomes.
• Promote best‑in‑class communication, documentation, and stakeholder engagement across all delivery teams.
Required Qualifications
• 10+ years of digital project or program management experience, with at least 4+ years leading teams or departments.
• Proven success overseeing large‑scale digital transformation initiatives such as CMS migrations, enterprise website redesigns, martech platform implementations, or customer experience modernization.
• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) and hands‑on experience with Agile delivery tools (Jira, Confluence, Asana, etc.).
• Strong knowledge of web technologies, UX/UI principles, content operations, and modern martech stacks.
• Exceptional communication and stakeholder management skills, with the ability to influence at all levels of the organization.
• Demonstrated ability to lead cross‑functional teams and manage complex, multi‑workstream programs.
• Strong analytical, organizational, and problem‑solving capabilities.
• Bachelor’s degree in a relevant field or equivalent experience.
Job Title: Contracts Manager – Utility-Scale Solar & Energy Storage
Location: Austin, Texas
Employment Type: Full-Time
Position Summary
The Contracts Manager oversees all contractual activities for utility-scale solar and energy storage projects from early development through project execution. This position ensures compliance with contract requirements, manages risk, and supports project teams in delivering high-quality projects on schedule and within budget. The ideal candidate brings extensive experience in contract negotiation, risk mitigation, and familiarity with industry standards in renewable energy.
Key Responsibilities
Contract Drafting & Negotiation
- Prepare, review, and negotiate EPC (Engineering, Procurement & Construction), O&M (Operations & Maintenance), supply agreements, and other project-related contracts.
- Partner with legal counsel to ensure alignment with laws, regulations, and company policies.
- Maintain contract documentation, exhibits, and version control.
Risk Management
- Identify contractual risks at all stages of the project lifecycle.
- Develop and implement strategies to reduce exposure and resolve disputes effectively.
Project Support
- Collaborate with project management, engineering, and procurement teams to align contract terms with project timelines, budgets, and objectives.
- Track contract execution and ensure adherence to all terms and conditions.
Stakeholder Coordination
- Act as the primary contact for clients, vendors, and subcontractors on contractual matters.
- Facilitate communication between internal teams and external stakeholders.
Documentation & Reporting
- Maintain organized, accurate records of all contracts and related correspondence.
- Provide regular updates on contract status, risks, obligations, and key deliverables.
Qualifications
Education:
Bachelor’s degree in Business, Law, Engineering, or a related field. JD or MBA preferred.
Experience:
- Minimum of 5 years in contract management, ideally within renewable energy or large-scale infrastructure.
- Demonstrated success negotiating complex EPC and supply agreements.
Skills:
- Strong understanding of construction law, commercial terms, and risk allocation principles.
- Excellent negotiation, communication, and organizational abilities.
- Proficient with contract management platforms and Microsoft Office Suite.
Preferred Attributes:
- Experience with utility-scale solar and battery energy storage systems (BESS).
- Knowledge of regulatory and permitting requirements in the renewable energy industry.
- Ability to thrive in a fast-paced environment and juggle multiple priorities.
Working Conditions
- Primarily office-based with occasional travel to project sites and meetings with vendors or contractors.
- Extended hours may be required during key milestones or contracting deadlines.
If this role is of interest either apply direct or email Simon Howard ( )
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position.
What you'll do:
Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.
Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.
May make recommendations for model adjustments and improvements, when appropriate.
Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.
Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.
Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.
Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
Advises management on issues and serves as a primary resource for their individual team members on escalated issues.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree)
Do you have one of the following:
4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)
OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)
OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)
OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)
Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
FSA (Fellow of the Society of Actuaries) designation
Experience using Moody’s AXIS software
2 or more years of experience with asset liability management or cash flow testing
Prior Actuarial experience with Life Insurance and Annuity Products
Fixed Indexed Annuity (FIA) Experience
Compensation range: The salary range for this position is: $127,310 - $236,250
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
American Equipment is a leading provider of industrial overhead cranes, hoists, material handling solutions, and comprehensive crane services (including inspections, maintenance, repairs, and modernizations). Founded in 1969 and headquartered in Salt Lake City, UT, the company has grown to over 17 locations nationwide, serving diverse industries such as manufacturing, mining, automotive, energy, aerospace, defense, and public utilities. With a strong emphasis on safety, quality, reliability, and customer uptime, American Equipment is committed to "Helping to Lift America" through innovative equipment and exceptional service.
We are seeking a dynamic Communication-Change Management Manager to join our team in Salt Lake City, UT. This role will play a pivotal part in driving successful organizational change, ensuring clear and effective internal/external communication, and supporting our continued growth and integration efforts (including acquisitions).
Position Summary
The Communication-Change Management Manager is responsible for developing and executing strategic communication plans and change management initiatives to support organizational objectives, foster employee engagement, and minimize disruption during periods of change (e.g., process improvements, technology implementations, leadership transitions, acquisitions, and cultural evolution). This role combines expertise in change management methodologies with strong internal communications skills to ensure employees across our 15+ locations understand, embrace, and adopt changes effectively.
Key Responsibilities
- Lead the development and implementation of enterprise-wide change management strategies, including impact assessments, stakeholder analysis, resistance management, and adoption/sustainment plans.
- Design, create, and deliver multi-channel internal communication campaigns (email, intranet, town halls, videos, newsletters, leadership messaging, etc.) that align with company values and keep employees informed and engaged.
- Partner with leadership, operations, and project teams to integrate change management and communication into major initiatives (e.g., system rollouts, safety enhancements, acquisition integrations).
- Conduct change readiness assessments, identify potential barriers, and develop mitigation tactics to increase adoption rates.
- Facilitate training sessions, workshops, and coaching for leaders and change champions on communication best practices and change leadership.
- Measure the effectiveness of change initiatives and communications through surveys, feedback mechanisms, adoption metrics, and engagement data; report insights to leadership and recommend improvements.
- Support crisis/risk communication when needed, ensuring consistent, transparent, and timely messaging.
Qualifications & Requirements
- Education: Bachelor's degree in Communications, Organizational Development, Business Administration, Human Resources, Psychology, or a related field.
- Experience: 5+ years of progressive experience in change management, internal communications, or organizational development
- Certifications: Prosci Change Management Certification, CMP (Certified Management Professional), or equivalent strongly preferred.
- Skills & Competencies:
- Deep knowledge of change management frameworks and proven success leading change in dynamic environments.
- Exceptional written and verbal communication skills; ability to tailor messages for diverse audiences (from blue collar to executives).
- Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
- Proficiency in Microsoft 365, Microsoft Office Suite, SharePoint/intranet platforms, and communication tools (e.g., email marketing software, video/photo editing tools).
- Data-driven mindset: experience using metrics and analytics to evaluate communication and change effectiveness.
- High emotional intelligence, empathy, and ability to build trust and influence without direct authority. Ability to synthesize complex information into clear, compelling narratives.
- Comfortable working in a fast-paced, growth-oriented company with a hands-on culture.
Preferred Qualifications
- Experience in merger/acquisition integration or multi-site organizations.
- Background in corporate communications, consulting, or communications-led change roles
- Familiarity with AI-enabled tools for content development, sentiment analysis, and communication effectivenes
- Previous experience in a union or field-service workforce setting.
Schedule:
This is a full-time position; typical work hours and days are Monday through Friday, 8-hour shift in office.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 1 Yearly Salary
PI86e077c89b2a-37344-39882264
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryTemporary
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About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Job Summary
Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA
Responsibilities
Job Duty 1 -
Perform duties related to professional field assignment.
Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.
Job Duty 3 -
Provide input to department policies and procedures.
Job Duty 4 -
May provide input to and administer project timelines and budgets.
Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.
Job Duty 6 -
Perform other duties as assigned
Required Qualifications
Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience
Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.
Required Experience
Up to two years of job related experience
Knowledge, Skills, & Abilities
SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Drive continuous improvement in operational metrics while maximizing profitability within the business unit. Drive team to exceed customer expectations. Provide exceptional support to customers, team members and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Identify people requirements that meet the needs of the Workcell and the customer/product (i.e. # of ME’s, QE’s, TE’s, IE’s)
· Communicate people requirements to Functional Managers (FM).
· Identify key factors in team member turnover that can be improved and make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Coach and mentor Workcell team members daily to deliver excellence to every internal and external customer.
Performance Management:
· Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
· Provide ongoing feedback to Functional Managers on team member’s contribution to the Workcell.
· Express pride in team and encourage members of the Workcell to feel good about their accomplishments.
· Drive individuals and the team to continuously improve in key operational metrics and in the achievement of the customer and Workcell goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are recommended fairly and consistently in the Workcell to Function Managers.
Communication:
· Provide communication forum for the exchange of ideas and information with the workcell.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from Workcell team.
· Assess communication style of individual team members and adapt own communication style accordingly.
· Act as a communication link between the Business Unit and Operations Unit.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.
· Develop an understanding of the Functional business strategies as they pertain to the workcell/customer.
· Provide regular updates to the Function Manager, Business Unit Manager, and Assistant Operations Manager on the execution of the strategy.
· Identify resource requirements that meet the needs of the workcell and the customer/product (i.e. machines, lines, visuals).
· Communicate resource requirements to Function Managers.
Cost Management:
· Develop the monthly business unit forecast with the Business Unit Manager.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor department cost and cost trends, striving continuously to improve value.
· Provide feedback to Business Unit Manager and Assistant Operations Manager on costs and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the workcell.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Complete variance of actual results versus the forecast on time and communicate results to Business Unit Manger, Assistant Operations Manager, Operations Manager and Workcell Team.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics.
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Lead by example.
· Exchange knowledge and information with other in-house units and Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure all sensitive and confidential information is handled appropriately.
· Review all internal and external business plans, process changes, and personnel changes related to Workcell. Influence win/win outcome on unreasonable demands and bad plans.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Bachelor’s degree preferred; and five years experience, one year in a supervisory role; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Advanced PC skills, including training and knowledge of Jabil’s software packages.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Ability to work effectively under pressure with constantly changing priorities and deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift up to 15 lbs. Be accessible to production floor and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Individual’s primary workstation is located in the office area, where the noise level is low. Team member may frequently be present on the manufacturing floor where the noise level is low to moderate.