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About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit and follow us on LinkedIn, Instagram and YouTube.
The Quality Assurance (QA)Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Covista's owned content repositories and learning content management systems.
The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.
TheQA Learning Experience Designer manages multiple reviews during different stages of development, each with varying requirements and milestones. The QA Learning Experience Designer works with a range of internal and external academic experts, product development staff, vendors, and institutional representatives to ensure adherence to quality standards,product design decisions, business requirements, and academic expectations.
- Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes.
- Ensures learning content adheres to quality standards, program/product design decisions, business requirements, and academic expectations; ensures that relevant internal and partner reviews occur and that feedback/required changes are incorporated.
- Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements for incorporation into the courses.
- Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
- Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
- Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
- Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
- Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
- Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
- Works with little or no supervision on all assigned learning products at the course and program levels.
- Works collaboratively with others to establish project management plans that ensure product review dates are met and ensure appropriate resourcing of all projects; ensures members of the project team are familiar with program design and development design philosophy and project management plans.
- Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support program and course development.
- Applies research skills to assess current and prospective technologies and innovative products to enhance the student experience in the online classroom.
- Reviews or selects learning resources in collaboration with the academic team, ensuring adherence to business and regulatory requirements, DLS and institution strategies, and works collaboratively with shared services staff to ensure availability of learning resources.
- Designs learner experiences for the integration of text, graphics, animations, videos, and interactions for these offerings; ensures materials follow development objectives/outcomes and exhibit best practices for visual and interaction display to support learning.
- Ensures project timelines are met and deliverables meet quality expectations of the institution.
- Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning.
- Adapts to rapidly changing project timelines and deliverables.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Master's Degree Required
- PhD Preferred
- Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus.
- Experience working with third-party vendors and independent contractors.
- Experience managing budgets and ensuring adherence to budget limitations.
- Experience working with higher education professionals.
- Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes.
- Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus.
- Successful experience in relationship management across a range of partners.
- Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Covista standards of excellence.
- Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets.
- Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology.
- Possess solid written and verbal communication skills.
- Have strong knowledge of Microsoft Office suite.
- Be committed to results and consistently demonstrate accountability in all areas of responsibility.
- Possess strong organizational skills and have a history of positive results achieved collaboratively.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista's Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit: are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.
You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2–5 years of professional game design experience on shipped titles.
- At least 1 shipped AAA title, bonus points for sports titles.
What You'll Work On:
- Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
- Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
- Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
- Contribute to documentation including design specs, tuning notes, and mode rule definitions.
- Participate in playtests and use feedback and player telemetry to evolve and balance systems.
- Maintain knowledge of contemporary football titles and player expectations to inform mode design.
- Support iteration throughout development, balancing mode depth with accessibility and replayability.
Requirements:
- Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
- Strong understanding of game mode design, progression loops, and player engagement systems.
- Excellent communication skills and ability to collaborate with programmers and other designers.
- Passion for football (soccer) games and appreciation of how different game modes drive engagement.
Bonus Points:
- Experience designing online or competitive game modes, progression systems, or live features.
- Comfortable working with data and telemetry to drive design decisions.
- Familiarity with football culture, leagues, progression expectations, and live content pacing.
- Experience with prototyping tools or scripting languages beyond Blueprints.
- Experience contributing to documentation and tuning spreadsheets.
What We Offer:
- A chance to define cutting-edge football game modes at a AAA level.
- Collaboration with an experienced team across design, UX, engineering, and live ops.
- Competitive salary, and benefits.
- Opportunity for professional growth into senior design roles.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are seeking a highly skilled Technical Game Designer to design, implement, and iterate core game systems that define how our AAA European football video game feels, behaves, and engages players — across gameplay, modes, progression, and meta structures. You’ll work hands-on within Unreal Engine (Blueprints and scripting) to prototype, tune, and ship systems while bridging the gap between creative design vision and engineering execution.
In this role, you’ll collaborate closely with designers, engineers, animators, UX, and production to ensure our football systems, from player mechanics to match-level logic, are robust, reusable, well-documented, and optimized for performance.
** All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 3+ years of professional game design or technical design experience.
- Including work on at least one shipped title (AAA or high-quality).
What You'll Work On:
- Implement gameplay systems using Unreal Engine Blueprints and gameplay scripting, ensuring fidelity, performance, and scalability across content.
- Prototype new systems and features rapidly in editor and iterate based on feedback from design reviews and playtests.
- Collaborate with engineering to define architecture, data flow, and scripting standards for game systems.
- Tune system behavior for balance, player experience, and performance, using telemetry and designer instinct.
- Work with multidisciplinary teams (AI, animation, UX, economy, live ops) to ensure game systems integrate cleanly across features.
- Write clear documentation including design specs, variable definitions, use cases, and technical expectations.
- Debug gameplay logic and support QA in identifying issues, performance bottlenecks, and systemic edge cases.
- Support ongoing game content updates, seasonal content pipelines, and live tuning processes.
Requirements:
- Hands-on experience with Unreal Engine 5 workflows, including Blueprints and gameplay scripting.
- Strong understanding of gameplay systems design, including mechanics, progression logic, and modular systems.
- Ability to implement, test, and optimize systems in engine with iterative prototyping.
- Ability to work collaboratively with programmers and other designers to deliver system features.
- Solid documentation and communication skills, articulating design intent and technical constraints.
- Passion for football (soccer) games and understanding of how systems support player engagement.
Bonus Points:
- Experience working on sports titles or competitive multiplayer games.
- Familiarity with networked gameplay replication, gameplay abilities, and data-driven systems.
- Experience with Unreal Engine C++ integration, data asset workflows, and gameplay scripting conventions.
- Ability to leverage player data and analytics to refine systems over time.
- Experience designing systems for live content cadence, progression balance, and seasonal features.
What We Offer:
- Opportunity to influence core systems in a major AAA football game and work on cutting-edge features.
- Cross-discipline collaboration with designers, engineers, and live operations teams.
- Competitive compensation, and benefits.
- Career growth opportunities into Senior or Lead Technical Design positions.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.
You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
- At least 2 shipped AAA titles, bonus points for sports titles.
What You'll Work On:
- Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
- Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
- Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
- Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
- Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
- Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
- Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
- Mentor and guide other designers in systems methodology and UE5 workflows.
Requirements:
- Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
- Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
- Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
- Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
- Excellent communication skills and experience working with multidisciplinary teams.
Bonus Points:
- Experience on a sports or competitive multiplayer title, especially football/soccer games.
- Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
- Familiarity with live service design, seasonal content, or event-driven progression systems.
- Experience using analytics tools or telemetry to inform and refine design decisions.
- Prior mentoring or team leadership roles within design.
What We Offer:
- Opportunity to shape the core systems behind a next-generation AAA European football franchise.
- Highly collaborative environment with top designers, programmers, animators, and technical teams.
- Competitive compensation, and benefits.
- Career growth into leadership or cross-discipline strategic design roles.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are seeking a Game Designer - Economy to help design and balance the in-game economy for our AAA European football title developed in Unreal Engine 5. You’ll work on systems that define how players earn, spend, and progress through the game, ensuring a fun, fair, and engaging progression experience that supports long-term player engagement and economic health. Your work will influence reward structures, currency flows, seasonal content, and player motivation loops that keep players invested in the game.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2+ years of experience in game design, including roles focused on economy, progression, or balancing systems (AAA or live service experience preferred).
- At least 1 shipped AAA title preferred, bonus points for sports titles.
What You'll Work On:
- Design and balance in-game economies, including player earnings, currency flows, reward pacing, and progression structures that align with game vision and player expectations.
- Build and maintain models, spreadsheets, and simulations to represent economic flows and outcomes, helping to inform design decisions and tuning.
- Collaborate with game designers, live ops teams, and engineers to ensure economy systems integrate smoothly with gameplay mechanics, progression, and live content updates.
- Analyze economic data, player behavior, and KPIs to identify friction points, balance issues, or opportunities for improvement.
- Contribute to defining reward structures, progression loops, and player incentives that support both engagement and retention.
- Create clear documentation for economy systems, assumptions, design decisions, and tuning rationale for implementation by development teams.
- Participate in playtests and iterate designs based on feedback and performance metrics.
Requirements:
- Strong analytical and modeling skills, including comfort with spreadsheets and economic simulations.
- Understanding of reward loops, progression pacing, and player motivation models for modern games.
- Ability to communicate concepts and design rationale clearly in both written and verbal form.
- Passion for football games and knowledge of how progression and economy should support meaningful, long-term player engagement.
Bonus Points:
- Experience working with or in Unreal Engine 5 workflows or tools (data assets, config systems, scripting).
- Familiarity with live service economies, seasonal content, or ongoing content updates.
- Basic data analysis skills using BI tools (e.g., Looker, Tableau) or analytics dashboards.
- Experience with telemetry or A/B testing to validate tuning decisions.
What We Offer:
- A chance to work on a high-profile AAA football franchise and drive key systems that impact millions of players.
- Close collaboration with top designers, engineers, and live ops experts.
- Competitive salary, and benefits.
- Growth opportunities into senior design or specialized economy roles.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We’re looking for a Game Designer - Live Ops to help drive the design and execution of dynamic live content, events, and engagement systems for our AAA European football video game built in Unreal Engine 5. You’ll work closely with cross-discipline teams to launch compelling in-game experiences that boost engagement, retention, and long-term player satisfaction.
This role is ideal for a designer who enjoys balancing creative live events with data-informed iteration and thrives in a collaborative environment focused on continuous live service excellence.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2+ years of professional experience in game design, including live ops, event design, or related fields.
- At least 1 shipped AAA title, bonus points for sports titles.
What You'll Work On:
- Design and implement live events, campaigns, challenges, missions, and thematic content that drive player engagement and retention.
- Configure and tune live ops content within tools and pipelines, supporting seamless integration with core gameplay and progression systems.
- Collaborate with designers, engineers, production, analytics, and monetization teams to launch live updates and seasonal content.
- Iterate live content based on player data and analytics to improve experiences and achieve KPIs (e.g., engagement, retention, revenue).
- Ensure live ops initiatives are aligned with the game’s economy, progression, UX, and overall design vision.
- Write clear, structured design documentation and communicate your ideas effectively to stakeholders.
- Participate in the live ops lifecycle from concept to post-launch tuning and optimization.
Requirements:
- Experience designing live events, content updates, or engagement features for live games (AAA or live service preferred).
- Strong understanding of player engagement loops, live content pacing, and retention strategies.
- Ability to collaborate closely with cross-functional teams and adapt to evolving live game demands.
- Comfortable working with analytics and using data to inform design iterations and improvements.
- Excellent communication skills, both written and verbal, to articulate live ops design and rationale.
- Passion for football games and understanding of how live content supports player excitement and longevity.
Bonus Points:
- Experience with live servicing in a live service or free-to-play game context.
- Familiarity with Unreal Engine 5 workflows and how design connects to content pipelines.
- Experience integrating live ops features with economy systems, progression, and monetization.
- Basic experience with tools such as spreadsheets, analytics dashboards, and event scheduling systems.
What We Offer:
- A role on a globally anticipated AAA European football title with long-term live support.
- Opportunity to collaborate with experienced designers, engineers, and live ops specialists.
- Competitive salary and benefits.
- Growth and development opportunities into senior live ops or systems design positions.
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
About the Job:
We are seeking a highly skilled and talented Senior Animator to create stunning and realistic animations for our upcoming sports game. The ideal candidate is someone who is passionate and self-motivated, able to assess and articulate in-game animation systems, and possessing a great understanding of animation approaches and aesthetics.
You’ll Work On:
- Execute high level animations
- Execute in-game animations, including UE5 implementation
- Review animation elements and provide feedback when required
- Ensure animations align with project standards and align with the overall visual style of the game
- Collaborate with other disciplines on project features and development arcs
- Contribute to a positive and collaborative team environment
Requirements:
- 5+ years of professional experience
- Proven experience shipping high-performance console and/or PC titles
- Strong technical knowledge
- Experience with Maya, Motion Builder, UE5
- Experience with motion capture
- Strong understanding of animation principals and approaches
- Experience collaborating with technical teams and developing/refining animation systems in UE5
- Strong portfolio demonstrating significant experience creating high quality, appealing game animation
- Experience with both in-game animation and cinematic presentation animation
- Strong communication skills and the ability to collaborate with various departments and disciplines
- Ability to work under pressure and meet tight deadlines
Pluses:
- Experience on sports titles
- Appreciation of sports and sports games
- Experience mentoring animators
- Experience with Shotgrid, Jira, similar production tracking software
- Experience with real-time broadcast presentation
Job Overview
Reporting to the Manager of Game Systems, you will help build a highend transaction system and lead the rearchitecture of existing systems to support new markets, horizontal scaling, and emerging gaming technologies. You’ll bring fresh, innovative ideas to support unique gaming requirements and collaborate closely with Operations and Platform Gaming teams. This role operates within an agile SDLC and DevOps environment, contributing to both design and delivery.
Responsibilities
- Design, prototype, and develop new software products and system components.
- Convert and rearchitect existing applications using C#/.NET/.NET Core.
- Perform code analysis, performance profiling, and optimization.
- Implement communication protocols for internal and external services.
- Perform rootcause analysis, debugging, and deliver robust fixes for customer issues.
- Collaborate with stakeholders to evaluate requirements and determine effective designs.
- Work with ITL to verify jurisdictional compliance.
- Provide ondemand engineering support to field service teams for realtime issues.
- Provide technical expertise, mentorship, and guidance to junior engineers.
- Coordinate with crossfunctional teams to support release workflows.
- Produce detailed documentation for design and development work.
Skills/Requirements
- Bachelor’s degree in computer science or related field, or equivalent experience.
- 7+ years of experience in highspeed transactional environments
- Strong understanding of windows services and/or microservices using C#/.NET 4.0/.NET Core
- Proficiency in one or more of the following: C++, C#.
- Deep understanding of TCP/IP, network sockets, and performance optimization.
- Strong experience with Microsoft SQL Server (MSSQL).
- Solid understanding of Windows Server APIs and Active Directory.
- Experience in gaming or other hightraffic transactional industries is preferred.
- Fluency in coding, systems design, and a passion for solving complex, large scale problems.
- Strong organizational, verbal, and written communication skills.
- Ability to work effectively in a fastpaced, customerfocused environment.
- Bonus: Casino gaming experience, especially in Skilled gaming environments
Note: All offers are contingent upon successful completion of a background check
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer
As the AMER Industry PDS for Games, you will own and manage the execution plan with partners for the Games segment, driving go-to-market and building deep capability and capacity through strategic industry partners. You will possess a deep industry background and consulting experience that enables you to engage at the CXO level with LOB customers and partners.
Lead Games pipeline creation with a focus on game studios and game technology providers through customer-facing BD engaging CXO personas while building scalable mechanisms enabling partner-led delivery. Execute CXO Elevate plays across the Games segment targeting CMO, COO, CTO, CIO, and CFO buyers—deep experience working with one or more of these CXO personas is highly preferred.
The position requires strong business and technical acumen, along with working knowledge of the Games industry landscape including game development pipelines, live operations, multiplayer infrastructure, player engagement, and monetization strategies. You should have a demonstrated ability to think strategically about new go-to-market business models, solutions, and relevant partner engagement to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners, with prior solution evangelization and program successes.
Key job responsibilities
Develop and execute the AMER Games Industry partner go-to-market strategy to expand & grow partners with industry specialization, driving pipeline creation that consistently exceeds attainment targets.
Lead cross-industry GTM efforts engaging CXO buyer personas beyond Games, executing scalable strategies for key use cases while serving as an industry thought leader on cloud gaming, AI/ML, live operations, player analytics, and AWS partner capability.
Drive proactive GTM initiatives delivering customer outcomes at scale via AWS partners, leading customer-facing activities at major conferences including GDC, Gamescom, executive innovation events, & panel discussions.
Collaborate with strategic partners to expand the AWS Games practice through scalable, industry-aligned motions and repeatable mechanisms across AMER game studios and publishers.
Build scalable mechanisms enabling partner-led delivery, transitioning ownership to operations teams while leveraging AI, automation, and knowledge sharing to improve sales cycle speed and win rates.
Represent Games in MBRs, providing insights on pipeline health, gaps, and corrective actions while guiding partners and internal teams to prioritize and sell high-impact solutions.
Influence cross-functional stakeholders—Global Sales, Partner Sales, Partner Management—to align on persona-based GTM initiatives, navigating matrixed environments while establishing C-level relationships with ISV and consulting partners.
A day in the life
Own customer outcomes by engaging CXO-level executives at game studios, publishers, and cross-industry accounts to understand business transformation priorities. Lead executive innovation events at industry conferences such as GDC and Gamescom, facilitate customer roundtables, generating Qualified+ pipelines, and conduct strategic meetings obsessing over customer success metrics.
Build and pilot mechanisms enabling partner-led delivery at scale, inventing approaches that simplify complex go-to-market challenges while taking full ownership of transitioning mechanisms to operations teams. Develop automation and AI-driven processes that simplify sales cycles while eliminating manual overhead.
Align AWS field teams to establish account targeting frameworks for always-on engagement. Coach field teams on partner-led strategies, simplifying complex partner ecosystems into actionable plays. Lead multi-party customer events, inventing collaboration models that simplify cross-organizational complexity.
About the team
The AMER Industry & Solutions (I&S) Team consists of subject matter experts across industries and technical domains, serving as the connective tissue between AWS Global sales and partner organizations—with a mission to deliver customer outcomes at scale via AWS partners by industry. We are industry-aligned, customer-obsessed while remaining partner-agnostic, and domain-specific, serving both decision makers in the technology buying process and partners who support them. Working backwards from customer and partner needs, we execute proactive go-to-market initiatives, build mechanisms to drive growth at scale via partners, drive interlocks between sales and partner organizations, evolve capabilities through AI and automation, and develop specialized knowledge into general knowledge. We lead with deep industry knowledge, build scale from day one, prioritize ruthlessly, absorb complexity, and experiment boldly.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience developing, leading, negotiating and executing corporate and/or business transactions
- Experience influencing internal and external stakeholders
- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience in Games Industry (supporting title Development, Release, or Live Ops), or experience managing teams
- Bachelor's degree, or experience in a relevant field
- Experience communicating effectively with senior leadership
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency- 7+ years of Games Industry (supporting title Development, Release, or Live Ops) experience
- 7+ years of cloud architecture and solution implementation experience
- Experience with Games technology solutions including game development pipelines, multiplayer backend infrastructure, player analytics platforms, live operations tooling, anti-cheat solutions, and AI/ML-driven personalization and matchmaking
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Irvine - 147,9 ,100.00 USD annually
USA, CA, Mountain View - 162,7 ,200.00 USD annually
USA, TX, Austin - 147,9 ,100.00 USD annually
USA, VA, Arlington - 147,9 ,100.00 USD annually
The opportunity
Delaware North Gaming is hiring full-time and part-time Concessions Stand Attendants to join our team at Hamburg Gaming in Hamburg, New York. As a Concessions Stand Attendant, you will be responsible for preparing and serving concession items while providing an excellent guest experience.
If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay
$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Greet guests, communicate offerings, and answer any questions in a friendly manner
- Serve food and beverage items, following proper sanitation guidelines and adhering to all alcohol service policies
- Participate in the set-up of the kiosk, arrange inventory, and notify stand lead of any inventory shortages
- Maintain a clean appearance of the work area, including cleaning equipment
- Record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift stock up to 50 pounds occasionally
- May be required to work in narrow spaces or variable temperatures depending on the season
Shift details
Days
Evenings
Holidays
Weekends
Events
Who we are
Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
