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At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Join our Outside Plant Construction Team in Meridian, IDI!

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As part of our Outside Plant Construction Technician Team, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

This position is eligible for a $1,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

Why Join Us? 

As a member of our Outside Plant Construction team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

Training:

As an Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training. Depending on factors such as market needs, prior skills, and team size, some individuals may only complete underground training, while others may undergo the full 4-week program, including aerial training.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.

What You’ll Do:

Conduct general construction tasks in various weather conditions, adhering to safety standards.

• Aids in transporting construction equipment to and from the worksite.
• Assists with and executes the installation of aerial and buried fiber based on maps, staking sheets, and locate markings.
• Operates hand tools, cable locators, and testing equipment as needed.
• Installs and sets enclosures, including buried and aerial vaults, pedestals, and handholes.
• Climbs poles, ladders, towers, and other structures as required, utilizing a bucket truck when necessary.
• Labels and marks fiber optic and copper facilities accurately.
• Utilizes dispatching applications and relevant tools for project coordination.
• Supports fiber splicing, repairs, and outside plant maintenance activities.
• Restores landscapes to original condition upon project completion.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Horizontal directional drilling experience preferred.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

This role involves frequent physical activity, including standing, walking, kneeling, climbing, and lifting up to 50 pounds regularly (occasionally over 100 pounds). Vision requirements include close, distance, color, and depth perception.

Work conditions often include outdoor weather, attics, crawl spaces, and high-risk areas like high voltage zones, trenches, and manholes. Exposure to heavy equipment, fumes, vibration, extreme temperatures, and loud noise is common.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$22.62 to $41.42 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Manager, Starbucks - Clackamas Town Center

Happy Valley, OR, United States

Full time Schedule

$45,500

-

$75,800

Annually*

* based on job, location, and schedule

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Starbucks is responsible for the overall operation and performance of the licensed Starbucks café inside Macy’s. The Manager ensures an efficient, professional, safe, and profitable business while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Manager oversees daily operations, drives sales and profitability, and fosters a positive, inclusive team culture. Through strong leadership, operational excellence, and partnership with both Starbucks and Macy’s leadership, the Manager delivers an exceptional customer experience and ensures the café consistently meets brand, quality, and financial goals.

What You Will Do

• Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards.
• Recruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team.
• Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations.
• Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards.
• Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels.
• Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget.
• Review financial reports and take appropriate action to meet sales, expense, and profit goals.
• Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment.
• Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures.
• Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities.
• Serve as a role model in professionalism, appearance, communication, and alignment with company values.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Operational & Financial Management: Drive sales, manage expenses, and achieve profitability through effective scheduling, cost control, inventory, vendor management, and data-driven decision-making.

Leadership & Team Development: Coach, train, and retain high-performing teams while fostering a positive, inclusive, and productive work environment.

Customer Service Excellence: Ensure the service basics of Connect, Anticipate, Personalize, and Own are met to deliver an exceptional customer experience.

Food Quality, Safety & Compliance: Ensure excellence in food and beverage preparation, recipe execution, and adherence to sanitation and health regulations.

Communication, Collaboration & Strategic Thinking: Effectively communicate across teams, collaborate with store leadership, and apply creative, strategic problem-solving to drive business results.

Who You Are

• Candidates with a High School diploma or equivalent and 2+ years of retail, restaurant, or food service management experience are encouraged to apply. Starbucks or Starbucks licensed café experience preferred.
• Must be ServSafe certified or have food handler permit as required by state or local health department.
• Must be able to successfully obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

FOODS00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Apply Now

Job Info

• Job Identification85978
• Job CategoryMerchandising
• Posting Date03/10/2026, 08:45 AM
• Locations 12100 SE 82nd Ave, Happy Valley, OR, 97086, US
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Job descriptions are not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend these job descriptions at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to an inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here.

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The City of Renton is recruiting to fill a Water Maintenance Services Manager vacancy in the Public Works Maintenances Services department. The Water Maintenance Services Manager is responsible for planning, organizing, and overseeing the operations and maintenance of the City's water distribution and treatment systems. This role includes managing daily operations, ensuring water quality, supervising staff, and maintaining compliance with state and federal regulations. The Manager leads both short- and long-term planning efforts, develops and monitors the assigned budget, and coordinates maintenance and repair projects. A key aspect of the role is coaching and mentoring employees to support their professional growth, while recognizing and reinforcing developmental efforts and improvements. The Manager also builds strong relationships with internal and external partners and plays a vital role in advancing the City's vision, mission, and goals through all aspects of their work.

Working for the City of Renton comes with an excellent benefits package, including:

• Deferred compensation with the city contributing 4% of the employee's salary.
• Medical, dental, vision and life insurance at affordable rates
• Paid leave for vacation, sick, eleven holidays and two personal holidays a year
• State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

• Manage the Water Distribution and Treatment team, functions, operations for the Public Works department.
• Evaluate water system for future standard upgrades and new technological alternatives of system improvement; evaluate cost, timing, and staffing issues.
• Assure water quality standards' compliance and coordinate appropriate water treatment.
• Coordinate water utility hazardous waste programs; assure plans and other records are developed and maintained in compliance with State and federal requirements; participate in City disaster/emergency planning, operations and activities.
• Interact with engineering personnel for plan review and evaluation of capital improvement projects; interact with contractors and engineers during pre-construction meetings.
• Monitor telemetry readings of reservoir levels and system failures; discuss concerns, malfunctions and other issues with appropriate personnel and develop actions to address issues; respond to emergency situations according to established procedures.
• Update revise maps, diagrams and schematics of streets, pipe, and manhole locations.
• Inspect water pump stations to assure pumps and chemical feed stations are operating properly; assure water samples meet quality standards.
• Test water systems to assure proper and adequate water flow for fire prevention purposes and insurance qualification.
• Oversee the water metering operation including the accurate and timely collection of meter data used for utility billing of water usage.
• Monitor telemetry readings of reservoir levels and system failures; discuss concerns, malfunctions and other issues with appropriate personnel and develop actions to address issues; respond to emergency situations according to established procedures.
• Estimate materials, time and personnel required to complete work projects; develop schedules, including alternate schedules in case of inclement weather conditions; enter schedules into computer system.
• Inspect work in progress and upon completion to assure projects are completed in compliance with codes, specifications, standards, work orders and time schedules.
• Train assigned personnel in the operation, use and care of specialized equipment including telemetry and chemical and electrical testing equipment.
• Maintain inventory of tools, equipment, and supplies; assure vehicles, tools and equipment are maintained in a clean, safe, and proper working condition.
• Prepare and maintain a variety of records and reports related to water utility system operations, water quality and test results, inspections, preventive maintenance, performance evaluations, service complaints, bid specifications and work projects.
• Inspect traffic control duties for co-workers, other City departments and contractors as assigned.
• Assume the duties of the Maintenance Services Director in the Director's absence.
• Provide opportunities for professional development to staff.
• Evaluate employee performance; conduct consistent staff and 1:1 check in meetings with direct reports.
• Delegate, review, and ensure timely completion of duties of assigned staff.
• Assist in the development and implementation of department goals that support the City's Mission and Business Plan.
• Train staff; set specific and measurable standards and goals.
• Maintain accountability of staff.
• Evaluate water distribution operations (division) to improve service, productivity, and efficiency, and resolve work-related complaints and issues that cannot be addressed by staff.
• Ensure assigned staff regularly evaluate and recognize staff.
• Initiate hiring process and coordinate the onboarding and training of new employees.
• Prepare budgets, monitor, and approve expenditures and capital purchases; submit periodic budget updates and monitor assigned performance measures.
• Assist in the development and updating of City policies, ensure proper interpretation and administration of policies by staff.
• Create an environment of teamwork and respect.
• Foster a culture of equity and inclusion by welcoming and meeting the diverse needs and perspectives of groups and individuals.
• Use progressive discipline when appropriate with guidance from a Director or Administrator.
• Remain current with relevant technological advancements as it relates to field.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

• 2 years college course work in Water Technology, Waste Quality, Water Systems, Biology, Chemistry, or related field.
• Minimum 5 years of increasingly responsible water distribution and/or water production experience.
• Or minimum 9 years of relevant education and experience.
• 2 years supervisory experience.
• Valid Water Distribution Manager IV Certificate.
• Valid Driver's License.
• Valid flagging and first aid certificate issued by an authorized agency.
• Cross Connection Control certification.
• Successful passing of a required driving record check.
• Successful passing of a required background check.

• Drive and perform field work, as needed.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.
• Bending, stretching, and standing for extended periods.
• Move items weighing up to 50 pounds on occasion.

• Work is performed in a typical office environment and outdoors in all weather conditions.
• Noise level out in the field is moderately loud.
• Noise level indoors is moderately quiet.
• Exposure to high voltage wires, hazardous materials, heights, and noise from equipment.
• Exposure to hazards due to winter storm events including vehicles, flooding, and ice.
• Work evening and/or weekend hours as required.
• Night meetings may be required.

The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why Renton?

The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Accommodation

Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

Communication from the City of Renton:

We primarily communicate via e-mail during the application process. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process:

The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity.

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Come join our award winning over 12,000 strong organization as we fuel the world and each other!

This position will apply corrosion knowledge and skills to repair, install, troubleshoot, analyze, and perform other predictive and preventative maintenance tasks on assigned equipment, facilities, systems and associated devices contained within gas and liquid facilities and pipelines.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential job duties for this position are listed below:

• Under general direction, provide for design, installation, operation, inspection and maintenance of the cathodic protection systems within an assigned segment of the pipeline system, compressor stations or plant facilities in a reliable and efficient manner while in compliance with the Partnership's procedures and regulatory requirements
• Maintain working knowledge of regulatory requirements, perform associated required tasks, and complete required documentation (OSHA, DOT, EPA, etc.)
• Investigate and analyzes corrosive conditions for existing and/or proposed facilities
• Responsible for corrosion control and associated compliance of cathodically protected pipelines, compressor stations or plant facilities, and other buried, submerged, or above ground facilities
• Proactively conduct pipe-to-soil potential surveys, casing-to-soil readings, rectifier and bond readings, current flows on pipeline, and foreign pipe-to-soil readings and all other structures under cathodic protection on a frequency as stated in SOPs or meet regulatory requirements and document in the corrosion database or other forms, records or reports
• Evaluate protective coating condition including internal, external and atmospheric systems and make repairs as needed, evaluate pipe anomalies and perform remaining strength calculations in accordance with established procedures
• Have an understanding of pipeline internal corrosion mechanisms and related mitigation measures including treatment and testing, collection of samples, bacteria, pH, dissolved H2S, and C02 testing and analysis, and perform chemical requirement calculations
• Perform cathodic protection design including current requirement calculations and soil resistivity testing
• Generate and maintain the reports covering rectifiers, bonds, pipeline isolation and annual corrosion control reports
• Install, maintain and repair rectifiers, anodes systems, cables, bonds, test stations and perform ground bed efficiency calculations
• Evaluate the effects of stray currents from other sources (i.e., traction systems, coal mines, AC transmission lines, etc.) and take the necessary action(s) to mitigate their effect on Energy Transfer facilities
• Read and interpret pipeline maps, as-builts and PLD's
• Must use and operate all pertinent safety equipment when performing duties in potentially hazardous areas (arc flash protective PPE, respirator, hard hat, safety glasses, etc.)
• Must display workmanship consistent with Partnership SOPs industry standards, partnership work practices, applicable codes and/or engineering drawings and sketches
• Insure facilities, grounds, and work areas are maintained in a safe, orderly, and functional manner
• Communicate with other technicians for assistance in effecting repairs when applicable
• Ability to train others in discipline job tasks and to confirm knowledge, skills and abilities of others as an evaluator for partnership skill qualification program dependent upon position level
• Actively participate in PHMSA or State regulatory audits
• Actively participate in partnership safety program and initiatives
• Inspect crew welds on full wrap and pumpkins for acetylene welds and surface pitting that is discovered during corrosion activities such as pipeline recoats and exposure repair
• Comply with partnership safety policies and procedures
• Perform energy isolation lockout/tagout procedures (LOTO)

High school diploma or GED

Required experience is commensurate with the selected job level:

• Level C requires a minimum of 0 2 years of relevant industry experience or equivalent work experience
• Level B requires a minimum of 2 4 years of relevant industry experience or equivalent work experience
• Level A requires a minimum of 4+ years of relevant industry experience or equivalent work experience

• Must maintain valid driver's license in state of residency
• Proficiency with MS Office Suite products
• Ability to train other technicians and/or sign off on qualifications

• Associate of Applied Science Corrosion Technology
• NACE Corrosion Technician or Corrosion Technologist Certification
• NACE CP level II
• Welding school qualifications for inspection of welds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Frequent exposure to heat, cold, and other adverse weather conditions
• Working conditions may include confined spaces
• Repetitively standing, walking, bending, stretching, reaching over shoulder height, and climbing ladders up to 25 feet. Occasionally lifting up to 50 lbs with or without assistance
• Subject to call-outs to respond to operational issues and emergencies after working hours, at night, and on weekends and holidays
• Work in and around industrial and construction settings, which may include hazardous products, processes, materials and chemicals, as well as extreme temperature conditions and loud machinery, and may require appropriate personal protective equipment
• Reliable attendance at work
• Occasional overnight travel may be required

OPERATIONS MANAGER – SYSTEMS, WORKFLOWS & AI ENABLEMENT

The Owner/Principal Attorney is a visionary, strategist, and innovator. Growth is now constrained by operational bandwidth, workflow consistency, and the absence of a single person fully owning execution across all practice areas.

Why This Role Matters

The Operations Manager exists to bring structure, follow-through, and operational discipline to the firm—turning vision into systems, and systems into results. This role is for someone who takes pride in doing things the right way—and isn’t satisfied until they are done right.

At Safe Harbor Wills & Trusts, growth means building systems that allow good people to do excellent work consistently, without cutting corners.

As Operations Manager, your work will directly shape how the firm operates, how it scales, and how clients are served over the long term. You’ll partner closely with an owner who values structure, respects operational leadership, and gives you the authority to implement systems that last.

If you’re motivated by clarity, accountability, and the satisfaction of building something durable and well-run, this role offers the opportunity to make a meaningful, lasting impact.

CORE MISSION

• Turn vision into systems.
• Turn systems into habits.
• Turn habits into measurable time savings, consistent outcomes, and predictable growth.

Compensation - COMPENSATION & GROWTH   $67,500 – $75,000 base salary, DOE Bonus eligibility tied to firm growth and improved margins, 401(k) with employer matching, Life insurance, Paid vacation after ninety (90) days, clear path to Director of Operations as the firm grows

$67,500 – $75,000 base salary DOE - Bonus eligibility

SCOPE OF RESPONSIBILITY

This is a firm-wide role covering all practice areas, including:

• Estate Planning
• Medicaid Planning
• Probate & Trust Administration
• Special Needs Planning
• Client C.A.R.E. program (Client Maintenance & Continuity Program)

ABOUT THE C.A.R.E. PROGRAM

Safe Harbor’s C.A.R.E. program is the firm’s ongoing client service and maintenance program, designed to provide structured follow-up, updates, and long-term support after initial legal planning is completed.

The C.A.R.E. program supports consistent client engagement, document upkeep, funding alignment, and referral continuity across all practice areas.

From an operations standpoint, the C.A.R.E. program functions as a recurring, system-driven component of the client lifecycle, requiring disciplined workflows, tracking, automation, and accountability to operate effectively at scale.

The Operations Manager does not sell the C.A.R.E. program directly, but is responsible for ensuring it runs consistently, securely, and predictably as part of the firm’s overall service model, enhancing client satisfaction, renewal rates, and referral rates.

PRIMARY RESPONSIBILITIES

Customer Journey & Workflow Ownership

• Own and maintain a unified Customer Journey Map (current and future state).
• Ensure workflows align with a consistent client experience across all practice areas.
• Eliminate ambiguity, rework, and handoff failures.
• Support the design, implementation, and oversight of a tiered drafting and production model, including appropriate use of offshore or third-party resources, while maintaining quality control, data security, confidentiality, and attorney review standards.

Operations, Accountability & KPIs

• Build, document, and enforce Standard Operating Procedures (SOPs).
• Maintain role clarity and accountability across teams.
• Implement and monitor KPIs tied to file velocity, error rates, C.A.R.E. program metrics, and documented time saved.
• Run weekly operational check-ins and monthly KPI reviews.

 AI-Enabled Systems & Automation

• Design and deploy AI-assisted operational tools (e.g., call summaries, workflow reviews, C.A.R.E. follow-ups, internal training).
• Automate workflows within Clio, DecisionVault, ElderDocs, and related systems.
• Measure success by real, documented time savings and error reduction—not experimentation.

Workflow Automation & Systems Integration

• Design, implement, and maintain reliable workflow automations that connect the firm’s core systems.
• Integrate practice management, intake, drafting, communication, and AI tools.
• Use automation platforms such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable tools.
• Build automations with appropriate error handling, access controls, documentation, and change management.
• Ensure automations are secure, production-ready, and governed—not ad hoc or experimental.

AI Governance & Policy Authority

• Draft, implement, and enforce firm-wide AI use policies.
• Approve, modify, or shut down AI tools as necessary.
• Train staff and monitor compliance with AI and automation standards.

 Technology & Systems Stewardship

• Ensure technology supports workflows—not the other way around.
• Standardize file structures, task triggers, and system usage.
• Prevent shadow systems and inconsistent practices.
• Maintain awareness of confidentiality, data security, and vendor risk.

POD & Leadership Sequencing

•  Support leadership development only after workflows, systems, and KPIs are stable.
• Advise on readiness for leadership roles and delay when necessary to protect consistency.

Owner Leverage & Dependency Reduction

• Act as an operational buffer between the Owner and the team.
• Translate strategy into executable plans.
• Reduce reliance on any single individual through documentation, systems, and cross-training.

AUTHORITY

The Operations Manager has the authority to enforce workflows, SOPs, automation standards, and AI policies. Hiring and firing authority is advisory; final personnel decisions rest with the Owner.

LOCATION & TRAVEL

• Regular in-office presence required at the Syracuse/Camillus office.
• Occasional travel to the Watertown office.
• Quarterly out-of-area travel for training with the Owner.
• Out-of-area travel for training as necessary

FINAL NOTE

This role is for someone who takes pride in building systems that last, enjoys bringing order to complexity, and wants their work to materially improve both business performance and the daily experience of a professional team.

If you’re looking for a role where your operational discipline, technology fluency, and follow-through truly matter—we should talk.

IDEAL EXPERIENCE & EDUCATION

• 7–12 years of professional experience.
• 5+ years in operations, systems, or process-driven roles.
• Experience managing people and enforcing standards.
• Bachelor’s degree required; MBA helpful but not required.
• Valid driver’s license.
• Background check required.
• Experience designing and maintaining workflow automations using tools such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable platforms.
• Candidates should be comfortable integrating multiple systems, managing exceptions, and ensuring automations are reliable, secure, and well-documented.

ASSESSMENTS

Safe Harbor Wills & Trusts uses professional behavioral and work-style assessments as part of the hiring process. Final candidates may complete assessments, including DISC, Kolbe, and PRINT, to evaluate alignment with the responsibilities of the role and the working relationship with the Owner/Principal Attorney.

These assessments are not pass/fail tests and do not replace interviews, experience, or a proven track record of success. They are used to support mutual fit.

Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues.

Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings.

Safe Harbor Wills and Trusts believes in giving back to our communities. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.

Compensation details: 67500-75000 Yearly Salary

PI69e58fe7565f-3631

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As part of our Horizontal Directional Drilling Team, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

If you have exeprience with horizontal directional drilling or locating for the drill, and want to be based close to home, this role is for you. This position is full‑time, year‑round, with a few weeks travel required for training.

Pay Transparency

The pay for this position ranges from *$22.62 to $41.42 per hour. *The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

This role includes a $5,000 sign‑on bonus (payout terms apply) and may qualify for relocation assistance.

Outside Plant Construction Technicians can also earn up to $75 per week in incentives when your team meets production targets.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

What You'll Do:

• Operate horizontal directional drill or locate for the drill.
• Restore job sites and keep accurate project labels and markings.
• Support fiber splicing and repair activities.
• Climb poles, ladders, and structures; operate bucket trucks as needed.
• Install, maintain, test, and repair buried and aerial fiber lines.
• Operate construction equipment such as trenchers, plows, excavators, and locators.
• Set pedestals, vaults, handholes, and other outside plant infrastructure.

Why You'll Love This Role:

• Flexible, full‑time year‑round schedule.
• Hands‑on, outdoor work building real infrastructure that matters.
• Work with a company that has 50+ years of telecom experience and a strong reputation for fiber innovation.

Training:

• CDL training for qualified associates.
• Safety training, pole climbing, bucket truck operation.
• Fiber optic basics: fusion splicing, fault detection, OTDR.
• Construction equipment operation (drill rigs, trenchers, mini excavators).

The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training.

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.

What You’ll Do:

Conduct general construction tasks in various weather conditions, adhering to safety standards.

• Aids in transporting construction equipment to and from the worksite.
• Assists with and executes the installation of aerial and buried fiber based on maps, staking sheets, and locate markings.
• Operates hand tools, cable locators, and testing equipment as needed.
• Installs and sets enclosures, including buried and aerial vaults, pedestals, and handholes.
• Climbs poles, ladders, towers, and other structures as required, utilizing a bucket truck when necessary.
• Labels and marks fiber optic and copper facilities accurately.
• Utilizes dispatching applications and relevant tools for project coordination.
• Supports fiber splicing, repairs, and outside plant maintenance activities.
• Restores landscapes to original condition upon project completion.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Horizontal directional drilling experience preferred.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

This role involves frequent physical activity, including standing, walking, kneeling, climbing, and lifting up to 50 pounds regularly (occasionally over 100 pounds). Vision requirements include close, distance, color, and depth perception.

Work conditions often include outdoor weather, attics, crawl spaces, and high-risk areas like high voltage zones, trenches, and manholes. Exposure to heavy equipment, fumes, vibration, extreme temperatures, and loud noise is common.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$22.62 to $41.42 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank.

The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.

The Senior Solutions Engineer reports to the Team Lead
- Salesforce.

Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.

Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.

Manage Salesforce system administration: custom objects, fields, layouts, validation rules.

Implement automation: workflows, approval processes, and rules to streamline operations.

Ensure data governance: audits, data management, and quality standards adherence.

Design and execute test plans for solution validation.

Lead Salesforce integrations ensuring consistency and information flow across systems.

Collaborate with stakeholders to evaluate integration needs and maintain implementations.

Provide technical mentorship to junior team members and serve as a subject matter expert.

Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.

Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.

Stay current on Salesforce updates and industry best practices.

Be task-focused and adaptable in a dynamic work environment.

Present ideas clearly and concisely to technical and non-technical audiences.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Requirements: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.

Minimum 7 years of Salesforce experience, including 3 years with Financial Services Cloud or related financial implementations.

Experience with Salesforce Industries OmniStudio and deployment in banking environments.

Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.

Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).

Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.

Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.

Ability to diagram customer processes and recommend effective changes.

Ability to manage multiple priorities in a dynamic, fast-paced environment.

Strong communication skills (written, verbal, and presentation).

Excellent organizational and time management skills.

or similar CRM proficiency.

Understanding of customer and partner relationship strategies.

Knowledge of the customer journey and ability to map touchpoints to the sales process.

Basic understanding of API and REST.

Basic knowledge of database architecture.

Experience in ITIL or formal SDLC methodologies.

Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework.

Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.

Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88 Yearly Salary PI400a89af37d1-25448-38959719