Retail Store Manager

Job Description:

One of Insight Global's cosmetic/beauty industry clients is looking for a Store Manager. The Store Manager will be responsible for the hiring, training and the development of their teams. They will generate sales through the team by delegating duties, coaching, motivating and surpassing all customer expectations by delivering a best-in-class level of service. This position also collaborates with the Marketing Team to ensure that store events are well planned and properly executed.

Work Experience:

- 3-5 years’ experience in luxury retail store management

- Strong verbal and written communications skills

- Must be an excellent organizer and problem solver with strong management skills

- Proven track record of strong selling skills

- Possess strong interpersonal skills to communicate with confidence to both internal and external customers

- Proven experience in a fast-paced environment

- Strong people and managerial skills

- Strong knowledge of luxury skincare/fragrance and cosmetics industry

- Preferred experience and knowledge of all Microsoft software (ie. Excel, word etc.) and email (Outlook), POS (Counter point)

Day to Day:

- Achieving and exceeding the store’s sales goals

- Analyze and review goal achievement on daily basis & develop strategies to improve

- Beauty Specialists performance

- Provide guidance & tools to Beauty Specialists in creating a unique approach to clienteling

- Training all new staff

- Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

- Partner with Human resources to handle performance issues quickly and effectively

- Manage the scheduling of the Beauty Specialist to ensure adequate coverage

- Drive and achieve individual and team objectives and be accountable for service level within the team.

- Respect standards in terms of behavior and follow the company’s policies and procedures

- Communicate effectively with the Corporate Office, Buyers, Store Directors and the Leadership Team, and filter pertinent information to your Beauty Specialists

- Meet all deadlines determined by the Corporate Office, Buyers and Marketing Team

- Assume responsibility for all related operational functions of the store

- Maintain proper inventory levels and communicate with the Buying Team on a weekly basis your stores particular needs

- Merchandise the sales floor and keep non-sell areas organized according to the company standard

- Maintain the Visual standards to ensure your store is current and compliant with company guidelines

- Create an innovative environment for visual merchandising discussions and execution

- Maximize footprint in the community ~ be a Community Ambassador - Collaborate with local organizations to identify opportunities in the community to gain new business

- Work closely with Marketing and Store Directors to maximize the stores social media presence

Supervisory Responsibility - This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.

Work Environment - This job operates in a retail environment with merchandise displays and items available for purchase in inventory.

Compensation - This role is onsite 5 days per week in La Jolla and is paying between $85,000-$95,000 annually.