Malin Jobs in Usa

The Field Service Coordinator will be responsible for scheduling and dispatching technicians to various job sites to perform maintenance and repairs on forklifts. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

• Schedule and dispatch technicians to job sites based on priority and availability.
• Communicate with customers to confirm service appointments and provide updates on technician arrival times.
• Monitor technician progress and provide support as needed to ensure timely completion of work.
• Maintain accurate records of service calls, technician assignments, and job status.
• Coordinate with the parts department to ensure technicians have the necessary parts and tools for each job.
• Handle emergency service requests and adjust schedules as needed to accommodate urgent repairs.
• Use GPS technology to locate and track technicians in the field.
• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Collaborate with the service manager to optimize technician routes and improve efficiency.

Qualifications:

• High school diploma or equivalent; additional education or training in logistics or a related field is a plus.
• Previous experience in dispatching or coordinating field service operations, preferably in the forklift or heavy equipment industry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using dispatch software and other computer applications.
• Ability to work under pressure and handle emergency situations effectively.
• Knowledge of forklift repair and maintenance is an advantage.

Benefits:

• Competitive hourly rate
• Health, dental, and vision insurance after 30 days
• Paid time off after 90 days
• Paid holidays
• Eligible to participate in 401k on day 1
• Opportunities for professional development and advancement

With over 50 years of leadership in Intralogistics Solutions, Malin is seeking a Site Superintendent to join our Systems Department. This position will collaborate with Project Managers and be responsible for overseeing racking, conveyor, and material handling projects.

This role demands strong interpersonal skills, problem-solving, sound judgment, persistence, and proven construction and mechanical experience.

Malin delivers efficient intralogistics solutions that optimize space, lower labor costs, and boost productivity. We prioritize integrity, our reputation, and a customer-first mindset.

Microsoft 365; Microsoft Teams

ESSENTIAL FUNCTIONS

• Oversee operations to ensure site safety standards are followed
• Manage site activities, manufacturers, installers and freight companies

ADDITIONAL JOB FUNCTIONS

• Make scheduled site visits to ensure project progress and report to management
• Interact with Project Managers, engineers and customers as required to ensure necessary coordination and good communication

Education and Experience

• 3+ years of experience in the construction industry, with hands-on use of tools and equipment.
• High School Diploma or GED required

General

• Willing to travel nationwide up to 75%
• Skilled in time management and problem solving
• Experienced with subcontractor oversight
• Focused on quality and detail
• Effective written and verbal communicator
• Experienced in inventory management and control
• Demonstrates ethical performance and safety awareness
• Builds trust through interpersonal skills
• Works independently as a self-starter in fast-paced settings

Language & Communication Skills

• Ability to read and interpret construction drawings
• Ability to address inquiries or complaints from customers, suppliers, or installers

Physical Requirements

• Ability to drive an automobile and travel using public transportation including airlines.
• Occasional bending and stooping.
• While performing the duties of this job the employee is regularly required to sit, talk and hear.
• The associate must occasionally lift and/or move up to 25 pounds.
• The associate is required to use hands to type, handle, or feel objects, tools and computer controls.
• Specific vision abilities required by this job include close vision and distance vision.