Made4net Ikea Jobs in Usa

WMS Pre-sales Consultant

Employment Type: Full Time, Salaried

Location: Hybrid; Teaneck, NJ 07666

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Function:

This function plays a critical role in understanding customer needs, presenting tailored solutions, and ensuring a high level of customer satisfaction. By aligning sales strategies with organizational goals, the Sales Function contributes to market expansion, brand visibility, and long-term business sustainability.

At Made4net, we don’t just sell Warehouse Management Systems (WMS); we sell a vision of operational excellence. We are seeking a passionate storyteller who can stand in front of a prospect, empathize with the frustration of their aged legacy solutions, and build a compelling mental bridge to a better future with Made4net.

Purpose of the Job:

As a Pre-Sales Consultant you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.

Core Duties and Responsibilities:

• Become a Trusted Advisor to our existing customers and prospects.
• Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
• Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
• Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
• The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
• The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
• Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
• Develop and maintain technical and business knowledge of industry directions and trends.
• The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
• Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
• Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
• Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.”

Required toolkit:

• Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
• Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
• Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.

Required Qualifications:

• Undergraduate degree in Logistics, STEM, or a comparable area of study.
• SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
• OS: Basic Windows Server Operating System skills.
• Apps: Proficiency in MS Office (Excel, PowerPoint, Word).

The Mindset:

• Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
• Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
• Road Warrior: Willingness to travel up to 50% to meet our customers where they are.

Pay range: From $100,000.00 per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Physical Demands:

The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Laterals receive a $20,000 sign-on bonus paid in two increments
• Laterals receive 250 hours of personal leave available upon employment
• Laterals accrue paid personal leave time hours (a combination of holiday and vacation) each pay period beginning with the first day of employment:
  • 0-5 years of service = 19/month
  • 6-10 years of service = 23/month
  • 11-15 years of service = 24/month
  • 16-20 years of service = 26/month
  • 21+ years of service = 28/month
• Laterals receive 250 hours of sick leave available upon employment

• The potential salary amount based on base pay and 6% education premium listed below is: $110,015 - $135,773.
• Education Premium of 4% for an Associate Degree or 6% for a Bachelor's or Master's.
• City contributes 1% of base wage towards deferred compensation plan. An additional 3% is available for passing the annual Physical Fitness Test.
• City contributes 3% into a Health Reimbursement Arrangement (HRA) VEBA Plan.
• A 3% interpreter premium is available post academy.
• Take Home Car Program: Officers are issued a take home vehicle after completion of FTO.
  

WE'RE HIRING

Renton Police Department

Core Values:

Integrity, Service, Valor, and Professionalism

About the City of Renton:
The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community.

Renton, with a population of 108,800, is located on the southeast shore of Lake Washington, just south of Seattle. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are providing employees and their families an outstanding quality of life. Renton is the home of Boeing, PACCAR, IKEA, the Sounders and the Seattle Seahawks.

The Renton Police Department is a full-service law enforcement agency with 176 personnel, comprised of 141 commissioned officers and 39 non-commissioned. It is our mission, through collaboration, to provide professional and unbiased law enforcement services to our community. Our officers work diligently, in partnership with the public, to protect life and property, the suppression of crime, apprehension of criminals and enforcement of laws. We fulfill our commitment to the community with pride, while adhering to our core values of: Integrity, Service, Valor and Professionalism.

JOB SUMMARY:

Perform general duty police work involving the protection of life and property; the enforcement of laws and ordinances; prevention and investigation of crimes and maintenance of order and positively engage with community members on an assigned shift. Work is performed independently and as part of a team. Tasks are completed with general guidelines and require independent judgment. Contribute to the Department and City's vision, mission, and goals in the performance of all job duties.

SUPERVISION:

Reports To: Police Sergeant

Supervises: None

ESSENTIAL FUNCTIONS:

• Contribute to an environment of respect and teamwork.

• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Respond to emergency and routine dispatched calls as directed.
• Patrol the City on an assigned shift in a police vehicle, on a motorcycle, bicycle, or on foot; patrol business and residential districts occasionally on foot to provide an element of safety by obvious visibility; look for crimes or potential crimes in progress.
• Answers 911 calls and complaints involving criminal and noncriminal activities.
• Administers emergency first aid to injured or incapacitated persons as required.
• Stop traffic violators, identify suspicious individuals, and take appropriate lawful action; apprehend violators or offenders of the law, sometimes involving a substantial element of personal danger and lawful, reasonable use of physical force.
• Use de-escalation techniques to increase likelihood of compliance.
• Utilize and maintain a variety of specialized equipment such as firearms, police vehicles, radios, batons, handcuffs, pepper spray, Conducted Energy Weapon (CEW) breath testing equipment and others according to established procedures; maintain skill and proficiency in driving, the use of firearms, and other issued weapons
• Enforce all applicable laws.
• Manage situations professionally with respect for the rights of others.
• Accountable for actions and dealing with violations of rules, policy, or procedures on an impartial basis.
• Maintain a high standard of physical fitness.
• Search for lost or wanted persons.
• Direct traffic when required.
• Determine when a lawful search or arrest can or should be attempted; determine when physical force should be used on an individual and the extent of such force as governed by state law or department policy.
• Develop knowledge about known offenders and correlate reported offenses; recover lost or stolen property; prepare affidavits and search warrants; interview witnesses and suspects; use informants and other investigative aids.
• Appear in court to present evidence and to testify against persons accused of crimes.
• Write police and other related reports.
• Provide assistance and direct citizens to appropriate resources as necessary.
• Take direction from a police supervisor.
• Participate in community engagement activities including attend community events and meetings, and conduct business checks
• Participate in training programs as required.
• Remain current with legislation, court rulings, department policy, and relevant technological advancements as it relates to assignment.

• Maintain regular, reliable, and punctual attendance.
• Perform related work as required.

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS:

• High school degree or equivalent
• Not less than 21 years of age at the time of examination
• Ability to read and write the English language
• Lawful permanent resident or US citizen
• Ability to pass entrance examination successfully and meet the minimum medical and health standards adopted by the Civil Service Commission
• Valid Washington State driver's license by date of hire
• Stringent personal background investigation including:
  • Polygraph examination
  • Psychological evaluation
  • Medical physical, including a drug-screening test
  • Driving record check.
• Must be able to qualify for the ACCESS Certification

POLICE OFFICER - LATERAL:

• At least 12 months experience, within the last 36 months, as a full-time, paid, commissioned Police Officer.
• The 12 months of experience will be waived if the applicant has successfully completed a state law enforcement academy that is recognized by the Washington State Criminal Justice Training Commission (WSCJTC) and was released due to budgetary constraints and eligible for rehire by that former agency.
• Lateral Police Officers with experience in Washington state must have successfully passed a WSCJTC Basic Law Enforcement Academy or its equivalent recognized by the WSCJTC.
• Lateral Police Officers with experience not attained at an agency in Washington State are required to pass the WSCJTC Basic Law Enforcement Equivalency Course.

COMPETENCY REQUIREMENTS:

• Commitment to racial, social and economic equity issues and working effectively with people from diverse backgrounds and cultures.
• Knowledge of adult and juvenile judicial procedures and the criminal justice system and laws of arrest, search, and seizure.
• Techniques of investigation and interrogation.
• Criminal case preparation and procedures.
• Analyze situations accurately and adopt an effective course of action.
• Maintain control in stressful and hazardous situations.
• Enforce all applicable laws with professionalism and respect.
• Determine level and scope of police response.
• Make rapid and accurate decisions under stressful conditions.
• Attention to detail.
• Communicate effectively.
• Customer service focus.
• Positive interactions with all individuals.
• Build collaborative relationships.
• Anticipate problems and develop contingency plans.
• Show initiative while performing job tasks.
• Remain flexible to changing priorities.
• Determine priorities and take prompt action.
• Meet deadlines and respond timely to achieve common goals.
• Be receptive to the attitudes, feelings or circumstances of others and aware of influence of one's own behavior on them.
• Work effectively with others to achieve common goals.
• Social awareness.
• Make difficult decisions in a timely manner.
• Conflict-resolution skills.
• City ordinances, applicable federal and state laws, WAC rules and department policies.
• Knowledge of geography and street locations.
• Knowledge of department's policies and procedures.

PHYSICAL DEMANDS:

• Drive and perform field work.
• Work in dangerous or emergency circumstances requiring vigorous physical activity and exertion.
• Lift or move items weighing up to 20 pounds on occasion.
• Lift heavy objects in awkward and confined spaces, using proper lifting and rigging techniques.
• Climb and work from ladders, climb stairs, ability to navigate a variety of different terrains.
• Run, jog, or walk for extended periods of time.
• Bending, stretching, sitting, and standing for extended periods.

WORK ENVIRONMENT:

• Work is performed in a typical office environment and/or performed outdoors in all weather conditions and may involve moving throughout the facility and community.
• Work assigned shift.
• Noise level out in the field is moderately loud and noise level in the office is moderately quiet.

Accommodation
Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

An oral board interview may be scheduled for the top qualified candidates. Candidates must obtain a 70% passing score in the oral board to be placed on the eligibility list. Veterans and Language Preference Points are awarded to eligible candidates who make the request and include the proper qualifying documentation after successfully passing an interview.

Communication from the City of Renton:
We primarily communicate via e-mail during the application process. Texting notifications are available. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

SALARY INFORMATION/PREMIUMS:

• All entry level officers are hired at $8,141/monthly - Patrol Officer I.
• Promotion to Patrol Officer II occurs when the officer enters the FTO program.
• Patrol Officer II salary range is $8,649-$10,674/monthly.
• Entry level officers are eligible for a $1,000 sign-on bonus.
• Education Premium of 4% for an Associate Degree or 6% for a Bachelor's or Master's.
  • Please click on the link below to view our salary table and other hazard and premium pays.
    • 2026 Salary Table
• City contributes 1% of base wage towards deferred compensation plan. An additional 3% is available for passing the annual Physical Fitness Test.
• City contributes 3% into a Health Reimbursement Arrangement (HRA) VEBA Plan.
• A 3% interpreter premium is available post academy.
• Take Home Car Program: Officers are issued a take home vehicle after completion of FTO.
  

WE'RE HIRING

Renton Police Department

Core Values:

Integrity, Service, Valor, and Professionalism

Please visit (PST) to begin the application process. Remember to select Renton when you register on the PST website and prior to taking the written and physical agility test. After successfully completing the written exam and physical agility testing process with Public Safety Testing, you may then apply using the City of Renton online application for this position. Renton PD invites the top candidates based on their written score to interview on a regular basis throughout the year.

The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. Renton, with a population of 108,800, is located on the southeast shore of Lake Washington, just south of Seattle. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are providing employees and their families an outstanding quality of life. Renton is the home of Boeing, PACCAR, IKEA, the Sounders and the Seattle Seahawks. The Renton Police Department is a full-service law enforcement agency with 176 personnel, comprised of 141 commissioned officers and 39 non-commissioned. It is our mission, through collaboration, to provide professional and unbiased law enforcement services to our community. Our officers work diligently, in partnership with the public, to protect life and property, the suppression of crime, apprehension of criminals and enforcement of laws. We fulfill our commitment to the community with pride, while adhering to our core values of: Integrity, Service, Valor, and Professionalism.

JOB SUMMARY:

Perform general duty police work involving the protection of life and property; the enforcement of laws and ordinances; prevention and investigation of crimes and maintenance of order, and positively engage with community members on an assigned shift. Work is performed independently and as part of a team. Tasks are completed with general guidelines and require independent judgment. Contribute to the Department and City's vision, mission, and goals in the performance of all job duties.

SUPERVISION:

Reports To: Police Sergeant

Supervises: None

• Contribute to an environment of respect and teamwork.
• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Respond to emergency and routine dispatched calls as directed.
• Patrol the City on an assigned shift in a police vehicle, on a motorcycle, bicycle, or on foot; patrol business and residential districts occasionally on foot to provide an element of safety by obvious visibility; look for crimes or potential crimes in progress.
• Answers 911 calls and complaints involving criminal and noncriminal activities.
• Administers emergency first aid to injured or incapacitated persons as required.
• Stop traffic violators, identify suspicious individuals, and take appropriate lawful action; apprehend violators or offenders of the law, sometimes involving a substantial element of personal danger and lawful, reasonable use of physical force.
• Use de-escalation techniques to increase likelihood of compliance.
• Utilize and maintain a variety of specialized equipment such as firearms, police vehicles, radios, batons, handcuffs, pepper spray, Conducted Energy Weapon (CEW) breath testing equipment and others according to established procedures; maintain skill and proficiency in driving, the use of firearms, and other issued weapons.
• Enforce applicable laws.
• Manage situations professionally with respect for the rights of others.
• Accountable for actions and dealing with violations of rules, policy, or procedures on an impartial basis.
• Maintain a high standard of physical fitness.
• Search for lost or wanted persons.
• Direct traffic when required.
• Determine when a lawful search or arrest can or should be attempted; determine when physical force should be used on an individual and the extent of such force as governed by state law or department policy.
• Develop knowledge about known offenders and correlate reported offenses; recover lost or stolen property; prepare affidavits and search warrants; interview witnesses and suspects; use informants and other investigative aids.
• Appear in court to present evidence and to testify against persons accused of crimes.
• Write police and other related reports.
• Provide assistance and direct citizens to appropriate resources as necessary.
• Take direction from a police supervisor.
• Participate in community engagement activities including attend community events and meetings and conduct business checks.
• Participate in training programs as required.
• Remain current with legislation, court rulings, department policy, and relevant technological advancements as it relates to assignment.
• Maintain regular, reliable, and punctual attendance.
• Perform related work as required.

• High school degree or a GED.
• Not less than 21 years of age at the time of examination.
• Ability to read and write the English language.
• Lawful permanent resident or US citizen.
• Ability to pass entrance examination successfully and meet the minimum medical and health standards adopted by the Civil Service Commission.
• Valid Washington State driver's license by date of hire. Stringent personal background investigation including:
  • Polygraph examination.
  • Psychological evaluation.
  • Medical physical, including a drug-screening test.
  • Driving record check.
• Must be able to qualify for the ACCESS Certification.
• Must be able to pass the Washington State Criminal Justice Basic Law Enforcement Training Course.
• Pass with a 70% or above the Law Enforcement Officer written exam with Public Safety Testing, as well as pass the Physical Ability test (PAT). Once both of those exams are successfully completed those scores must be sent to the City of Renton in order to move forward in the process.
• Verify that you do not meet any of the Automatic Disqualifying Behavior requirements. To avoid a delay in the application process with our agency, you must complete a fully up to date and specific personal history statement (PHS) with Public Safety Testing (PST).

COMPETENCY REQUIREMENTS:

• Commitment to racial, social and economic equity issues and working effectively with people from diverse backgrounds and cultures.
• Knowledge of adult and juvenile judicial procedures and the criminal justice system and laws of arrest, search, and seizure.
• Techniques of investigation and interrogation.
• Criminal case preparation and procedures.
• Analyze situations accurately and adopt an effective course of action.
• Maintain control in stressful and hazardous situations.
• Enforce all applicable laws with professionalism and respect.
• Determine level and scope of police response.
• Make rapid and accurate decisions under stressful conditions.
• Attention to detail.
• Communicate effectively.
• Customer service focus.
• Positive interactions with all individuals.
• Build collaborative relationships.
• Anticipate problems and develop contingency plans.
• Show initiative while performing job tasks.
• Remain flexible to changing priorities.
• Determine priorities and take prompt action.
• Meet deadlines and respond timely to achieve common goals.
• Be receptive to the attitudes, feelings or circumstances of others and aware of influence of one's own behavior on them.
• Work effectively with others to achieve common goals.
• Social awareness.
• Make difficult decisions in a timely manner.
• Conflict-resolution skills.
• City ordinances, applicable federal and state laws, WAC rules and department policies.
• Knowledge of geography and street locations.
• Knowledge of department's policies and procedures.

PHYSICAL DEMANDS:

• Drive and perform field work.
• Work in dangerous or emergency circumstances requiring vigorous physical activity and exertion.
• Lift or move items weighing up to 20 pounds on occasion.
• Lift heavy objects in awkward and confined spaces, using proper lifting and rigging techniques.
• Climb and work from ladders, climb stairs, ability to navigate a variety of different terrains.
• Run, jog, or walk for extended periods of time.
• Bending, stretching, sitting, and standing for extended periods.

WORK ENVIRONMENT:

• Work is performed in a typical office environment and/or performed outdoors in all weather conditions and may involve moving throughout the facility and community.
• Work assigned shift.
• Noise level out in the field is moderately loud and noise level in the office is moderately quiet.

Accommodation - Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

• Automatic:
  • Tattoos on the neck and/or face

• Automatic:
  • Two or more at fault collisions within the last 3 years
  • DUI within the last 3 years
  • A total of 2 DUI's convictions
  • Any criminal traffic conviction in the past year or 2 such criminal offenses in the past 3 years
  • Driver's license suspended within the last 2 years
• Potential:
  • 3 or more moving violations within the last 3 years

• Potential:
  • Use of marijuana in the last 12 month
  • Use of or possession of an illegal substance within the last 60 months (other than as a juvenile, one time experimentation, or the use of marijuana as stated above)
  • Illegal use of prescription medication in the last 60 months (other than as a juvenile or one time experimentation)

• Automatic:
  • Any adult felony conviction
  • Any misdemeanor or felony conviction while employed in a criminal justice capacity
  • Domestic violence conviction
• Potential:
  • Adult misdemeanor convictions
  • Juvenile felony convictions

• Automatic:
  • Dishonorably discharged from the United States armed forces
  • Lied during any stage of the hiring process
  • Falsified application, personal history statement, or any other forms during hiring process
  • Previous revocation or denial of CJTC/POST certified status, or current suspension of current CJTC/POST
• Potential:
  • Having been involuntarily dismissed (for any reason other than lay-off) from three or more employers as an adult.

• Potential:
  • Credit history checks will be conducted. Unresolved accounts in collection will be carefully reviewed.
  • History of financial instability

Communication from the City of Renton:
We primarily communicate via e-mail during the application process. Texting notifications are available. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

Professional Services (PMO) Administrator

Position type: Full time; Exempt

Location: Hybrid - Teaneck, NJ 07666

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Job:

The Professional Services (PMO) Administrator plays a key role in supporting the Professional Services organization by ensuring the smooth coordination of project administration, financial tracking, and operational processes. This role provides administrative and operational support to Project Managers and Professional Services leadership, helping maintain project documentation, monitor project financials, support resource tracking, and ensure adherence to project management standards.

Description of responsibilities:

Reporting and Analysis:

• Support practice and project level financial reporting and analysis.
• Assist with resource management reporting, utilization tracking, and capacity planning.
• Prepare regular reports on project progress, milestones, risks, and issues.
• Assist leadership in analyzing project data and generating insights for operational and financial decision making.
• Support month end processes related to Professional Services financial reporting.

Communication and Coordination:

• Facilitate communication between project teams, stakeholders, and leadership.
• Coordinate meetings, workshops, and project related activities across the Professional Services organization.
• Support cross functional collaboration between delivery teams, leadership, and internal stakeholders.

Support for Project Managers and Department Leads:

• Assist Project Managers and Professional Services leaders with project planning, scheduling, and coordination.
• Support budget tracking, project financial monitoring, and resource allocation.
• Track project expenses and assist with project reporting activities.

Documentation Management:

• Maintain and organize project documentation, including project plans, schedules, status reports, and meeting notes.
• Ensure documentation is accurate, current, and accessible to relevant stakeholders.
• Support documentation standards and project governance practices.

Process and Tools Support:

• Assist in maintaining adherence to project management methodologies and internal service delivery standards.
• Support the administration and ongoing use of project management tools and systems.
• Help ensure consistency and efficiency across Professional Services processes.

Required Qualifications:

• Bachelor’s degree in business, Project Management, or a related field, or equivalent work experience.
• 2+ years of experience in project administration, project coordination, or professional services operations support.
• Experience supporting financial controls, budget tracking, and reporting within a software or technology services organization.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently while supporting multiple stakeholders and projects.
• Experience using Microsoft Office, particularly Excel and PowerPoint.
• Exposure to project management tools such as Smartsheet, , or similar platforms.

Preferred Experience:

• Familiarity with project implementation environments within supply chain or software organizations.
• Knowledge of project management methodologies.
• Project management certifications such as CAPM or PMP are a plus but not required.

Core Competencies:

Project Coordination and Organization

Ability to manage multiple projects, maintain documentation, track milestones, and support Project Managers to ensure project activities run smoothly.

Financial and Resource Tracking

Experience monitoring project budgets, financial performance, and resource utilization within a Professional Services or technology services environment.

Communication and Stakeholder Coordination

Strong ability to facilitate communication between project teams, leadership, and cross functional stakeholders to ensure alignment and timely project updates.

Company Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: Starting from $65,000-$75,000, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Role

We’re looking for a dynamic Account Manager to manage and grow a portfolio of Mid-Market customers in North America. In this role, you’ll be responsible for driving revenue growth through renewals, upsells, and cross-sells by becoming a strategic partner to your customers. You will collaborate closely with Customer Success, Product, Marketing, and Pre-Sales teams to ensure customers realize the full value of CleverTap.

This is a hybrid position, with the expectation of being in the San Francisco office at least 2 times per week.

What will you do:

-Own the Relationship: Build trusted, long-term relationships with your portfolio of customers, ensuring high levels of satisfaction, engagement, and retention.

-Drive Growth: Identify opportunities for account expansion through additional modules, channels (Push, Email, WhatsApp), and higher MAU tiers.

-Be a Strategic Advisor: Deeply understand your customer’s business goals, KPIs, and marketing strategy. Map CleverTap’s solutions to their needs.

-Renew and Expand: Lead commercial negotiations for renewals and upsell opportunities, working to increase account value and reduce churn risk.

-Collaborate Across Teams: Partner with Customer Success, Onboarding, Pre-Sales, Product, and Marketing to ensure smooth adoption, advocacy, and expansion.

-Forecast and Report: Maintain accurate forecasts and pipeline in Salesforce, using MEDDPICC methodology to manage deals.

-Be a Product Champion: Stay updated on product releases and market trends to better advise customers and counter competitors.

What are we looking for?

-Minimum 2yrs, preferred 5+ years of experience in Account Management, Customer Growth, or Post-Sales SaaS roles.

-Direct ownership of renewals and expansion quota (not just relationship management).

-Experience managing mid-market and/or enterprise customers.

-Strong commercial skills: renewal negotiations, value-based expansion conversations.

-Comfortable working with marketing, product, data, and technical stakeholders.

-Experience in B2B SaaS; MarTech/CDP/CRM experience strongly preferred.

Preferred Qualifications

-Experience in Martech, Mobile, or Communication SaaS platforms.

-Familiarity with customer engagement channels such as Push Notifications, Email, SMS, and WhatsApp.

-Understanding of marketing metrics like retention, CLTV, and conversion rates.

Why join us?

-Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

-You are passionate about technology and its impact on the high-growth mobile technology space

-Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

-Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, blog, and customer stories to see how we work and what we value.

• CleverAI
• Blogs
• Redefining Customer Engagement in the AI Era
• TesseractDB™
• CleverTap Product Demo

About CleverTap

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.

For more information, visit or follow us on Linkedin and X.

Join us in shaping the future of engagement.CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

This role offers $150,000–$210,000 in total on-target earnings, combining a base salary of $90,000–$126,000 with a commission target of $60,000–$84,000 for meeting quota. Final compensation will reflect your experience and role level.

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