Luxury Consignment Stores Jobs in Usa

About Nana Jacqueline:

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we’re looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.

This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.

Key Responsibilities:

• Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
• Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
• Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
• Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
• Identify and act on sales opportunities, client outreach, and events that enhance store performance.
• Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
• Manage scheduling, training, and performance evaluations to support a high-performing retail team.
• Provide consistent feedback and development opportunities for sales associates to reach their full potential.
• Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
• Maintain accurate reporting, inventory management, and operational compliance.

Qualifications:

• 3–5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
• Proven track record of leading teams to exceed sales goals and deliver measurable growth.
• Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
• Excellent leadership, communication, and people-management skills.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
• Passion for luxury fashion, styling, and brand storytelling.
• Professional, polished, and customer-focused demeanor.
• Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

Position Summary: As the Luxury Clientele Specialist of MOSS Designer Consignment, you possess strong selling skills and set high standards for yourself. Working closely with your Store Manager, you are responsible for helping drive profitable business - focusing on creating genuine connections with clients to build loyalty. You are accountable for creating and maintaining a positive and highly productive work environment. You are an exceptional stylist with a natural talent and ability to build wardrobes for clients. You thrive on achieving your personal sales goals, and make it your mission to be successful in your role.

Duties and Responsibilities:

• Deliver and uphold a superior standard for overall MOSS customer experience, demonstrating professionalism at all times.
• Meet and/or exceed monthly store and personal sales goals, proactive sales benchmarks, and any additional targets set forth by the Store Manager.
• Build and cultivate strong relationships with MOSS clientele by genuinely greeting and engaging every client, offering guidance in navigating the store layout and locating specific items, providing personalized styling assistance, and anticipating client needs, ensuring a seamless shopping experience.
• Develop and nurture a client book by consistently fostering strong client relationships through authentic engagement.
• Continuously communicate with clients through various channels, such as phone calls, emails, social media, text, or in-person, to keep them informed about new arrivals, newly marked down merchandise, and store events/sales/initiatives.
• Maintain regular communication with top clients via email or text, with handwritten thank-you notes sent to top clients monthly.
• Attend monthly staff meetings to discuss sales performance, inventory status, and client requests.
• Collaborate with other staff members on creative ideas, client outreach initiatives, and social media efforts.
• Perform various social media tasks such as adding new arrivals to the Instagram stories daily
• Provide feedback and insights to management regarding client preferences, product demand, and market trends to inform purchasing and merchandising decisions.
• Stay up-to-date on current runway and designer trends and continuously pursue self-education regarding brands, designers, price points, and fashion history to enhance the selling experience.
• Contribute to the overall success of the store by maintaining a positive attitude, fostering a culture of excellence in customer service, and representing the brand professionally at all times.
• Perform opening and closing duties for assigned shifts, including but not limited to sweeping, mopping, cleaning mirrors and windows, deep straightening racks, and taking out the trash.
• Assist in inventory management tasks, including steaming and tagging new merchandise, conducting merchandise counts, and merchandising product displays to ensure a visually appealing and well-maintained store environment.
• Adhere to all company policies and procedures related to cash handling, returns, exchanges, and store security measures.
• Adhere to all store policies outlined in the MOSS Employee Handbook.
• Maintain a neat and organized work area, including personal workspace and storage areas, to facilitate efficient workflow and ensure compliance with safety regulations.
• Other duties as assigned or required by the business.

Qualifications

• Minimum of 2 years of experience in luxury retail sales and clienteling, preferably in high-end environments such as Neiman Marcus, Nordstrom, or upscale boutiques
• Proven ability to build, maintain, and grow a loyal client base through exceptional service and proactive outreach
• Strong understanding of luxury and contemporary designer brands, current fashion trends, and resale market value
• Demonstrated success in meeting or exceeding personal sales goals in a fast-paced retail environment
• Exceptional interpersonal and communication skills with the ability to engage and build trust with a sophisticated clientele
• Professional, polished, and fashion-forward presentation aligned with the MOSS brand
• Highly organized and detail-oriented with strong follow-through and time management skills
• Positive, team-oriented mindset with the ability to maintain professionalism under pressure
• Honest, dependable, and accountable with a strong work ethic
• Flexible schedule with availability to work weekends and adapt to business needs
• Existing luxury client list is a plus

Physical Requirements

• Ability to stand and walk for extended periods of time on the sales floor
• Ability to lift and move merchandise up to 40 pounds
• Ability to bend, stoop, kneel, and reach overhead to access merchandise and stock
• Ability to climb a step stool or small ladder to retrieve and display inventory
• Ability to push and pull rolling racks and move inventory between sales floor and back-of-house
• Ability to carry garment bags, handbags, and boxed merchandise
• Ability to use a computer, POS system, iPad, and handheld devices for extended periods
• Manual dexterity to tag merchandise, steam garments, and package online orders
• Ability to visually inspect merchandise for authenticity, condition, and quality standards
• Ability to work in a fast-paced environment with frequent movement throughout the shift

Benefits and Perks

• Competitive salary based on experience
• Commission on proactive sales
• Bonus incentives
• 401k
• Paid Time Off
• Paid company holidays
• 50% employer-paid health insurance
• Generous employee discounts and incentives

If you are passionate about fashion, sales, leadership, and creating memorable shopping experiences in the secondhand retail space, we invite you to apply for the Luxury Store Manager position. All applicants are required to submit a resume and a cover letter to be considered.

MOSS Designer Consignment is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated fairly and with respect. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status. We encourage individuals from all backgrounds to apply and join our team.

Job Type: Full-time

Pay: Salary

Expected hours: 40 per week

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

ESSENTIAL FUNCTIONS:

General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:

• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Ensures compliance of Ross personnel policies and procedures.
• Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:

• Assists in the management of and continuous monitoring of actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Ensures all Associates understand and can execute emergency operating procedures.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Assists in the facilitation of monthly safety meetings.

Customer Service:

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:

• Represents and supports the Company brand at all times.
• Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:

• Assists with training Associates on Loss Prevention awareness and Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
• Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 lbs.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

• Direct supervision of all non-exempt Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

ESSENTIAL FUNCTIONS:

General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

• Analyzes Store reports to evaluate controllable expenses and overall Store performance.

• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

• Ensures proper scheduling of Associates to meet business objectives.

• Accepts special assignments as directed by Leadership.

• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:

• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

• Ensures compliance with Ross personnel policies and procedures.

• Manages Associate Relations issues, consulting with the District Manager as needed.

• Ensures compliance with all State, Local and Federal regulations.

Expense Control:

• Leads all expenditures to be within budget.

• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:

• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

• Ensures all Associates understand and can execute emergency operating procedures.

Customer Service:

• Treats all Customers, Associates, and other leaders with respect.

• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:

• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

• Represents and supports the Company brand at all times.

• Manages Store to ensure a clean, neat, easy to shop environment.

• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.

Merchandise Processing and In-Store Marketing

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

• Ensures merchandise is presented and organized according to Company merchandising guidelines.

• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:

• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

• Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:

• Manages Work Processes

• Business Acumen

• Plans, Aligns & Prioritizes

• Builds Talent

• Collaborates

• Leading by Example

• Communicates Effectively

• Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Five or more years of Store management experience in a retail environment.

• Must maintain a high level of Customer service.

• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.

• Ability to train, coach and develop Associates at all levels.

• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

• Fluency in English.

• Must exercise considerable independent judgement and discretion.

• Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Ability to perform basic mathematical calculations commonly used in retail environments.

Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI’s are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.

The Assistant Store Manager reports to the Store Manager

Responsibilities:

Strategic:

• Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Support the execution of business plans to accelerate the business forward and remedy opportunities

Culture:

• Be an ambassador to the brand and promote the culture of Rails internally and externally
• Ensure store atmosphere upholds the image of the brand

Client Centric:

• Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

• Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
• Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention

Team Leadership:

• Support a positive work environment with teams and throughout store network including cross functional partners
• Attract, retain talent from outside of the store
• Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
• Support performance management initiatives with store teams
• Attend and lead store meetings as required by the business (Store Level and Corporate)
• Ensure that work schedules are aligned with store goals
• Ability to manage and resolve conflict in the workplace

Visuals:

• Ensure the image of the store is in line with corporate standards and store team is upholding these standards
• Support VM of the store is completed in accordance with VM guidelines

Operations:

• Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
• Ensure the completion of merchandise receipts and transfer requests
• Protect all company assets including cash handling, inventory, expenses etc.
• Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
• Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
• Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 2+ years of experience in a retail managerial position
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Advanced organizational skills, writing and communication skills
• Expertise in Microsoft Office 365 Suite
• Comfortable and savvy with computer technology, including PC and iOS devices
• Travel approximately 10% of the time
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Retail Regional Manager (Florida, DC & Texas) – CONFIDENTIAL

Employment Type: Full-Time Location: Florida or Washington, DC (frequent travel across Florida, DC & Texas) Compensation: $165,000.00 annual base salary

Position Overview

The Retail Regional Manager is responsible for leading store operations across Florida, DC, and Texas to maximize sales, profitability, and customer satisfaction. This role focuses on developing high-performing Store Managers, elevating the client experience, and driving growth through exceptional service and operational excellence. The ideal candidate brings a strong background in luxury or premium retail, multi-unit leadership, and is comfortable traveling extensively across the region.

Key Responsibilities

• Lead regional initiatives including new store openings, remodels, closures, systems rollouts, and organizational changes.
• Monitor retail market trends, customer behaviors, and competitive activity; propose and implement business improvements as needed.
• Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines across all locations.
• Oversee daily retail operations and execute plans to maximize sales and profitability across the region.
• Achieve regional targets related to net sales, budget, costs, stock management, and staffing.
• Identify underperforming locations and implement focused action plans to improve sales, service, and operational efficiency.
• Own all aspects of store performance including sales, business planning, product presentation, visual merchandising, inventory control, client service, POS operations, in-store marketing, and team motivation.
• Develop store and individual capabilities in retail operations, including POS systems and reporting.
• Set clear, measurable KPIs and objectives for store teams and ensure regular performance review against targets.
• Review and approve store schedules to align staffing with business needs.
• Ensure timely and accurate completion of weekly reporting; for concessions, monitor reconciliation reports to track performance.
• Drive clienteling and CRM as a core focus in each store, increasing opt-in, conversion, and customer retention.
• Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture across the region.
• Conduct annual performance reviews for Store Managers and support development plans.
• Interview, hire, onboard, and train new employees in partnership with HR and key stakeholders.
• Ensure compliance with company policies, labor laws, safety standards, and loss prevention procedures across all locations.
• Partner with HR to address employee relations issues, performance management, coaching, corrective action, and retention strategies.
• Oversee adherence to e-learning and training programs.
• Gather competitor intelligence and share insights as requested.
• Plan and execute an effective travel schedule in collaboration with leadership.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• BA degree in Business or related field, or equivalent combination of education and experience.
• 5+ years of luxury or premium retail experience managing multiple stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6+ employees, with proven success in coaching, development, and communication.
• 3+ years in a customer service–oriented environment.
• Experience in a multi-unit environment with strong understanding of retail or hospitality operations and financial reporting.
• Experience working with department store concessions and/or multi-channel retail formats preferred.
• Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail setting.
• Ability to work full-time with flexibility for early mornings, evenings, weekends, and holidays, regularly exceeding 40 hours per week.
• Experience in coaching, employee engagement, leadership development, and soft-skills training.
• Ability to lead through change and ambiguity, influencing senior store leaders and cross-functional partners.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Skills & Competencies

• Strong passion for luxury clients, product, and elevated service.
• Collaborative mindset and ability to work effectively across teams and functions.
• Client-first mentality with a focus on long-term customer relationships.
• Proven sales ability with a strong track record of achieving KPIs and sales targets.
• Strong business acumen and data interpretation skills.
• High integrity with the ability to lead by example.
• Extensive knowledge of retail operations and processes.
• Ability to resolve escalated issues and collaborate effectively when needed.
• Executive presence with excellent verbal and written communication skills across all levels of the organization.
• Flexibility to travel frequently and adapt to changing business priorities across multiple markets.

Physical & Working Conditions

• Sedentary work with occasional lifting up to 10 pounds; frequent sitting with occasional standing and walking.
• Travel required approximately 70% of the time across Florida, DC, and Texas.

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment.
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent.
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position ranges from $32-$34 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

ALEXIS is seeking a motivated and experienced Store Director to lead our team and deliver an outstanding retail experience. The ideal candidate is a natural leader with a passion for customer service, team development, and operational excellence. In this role, you’ll oversee daily store operations, drive sales performance, and ensure a positive and productive environment for both customers and staff.

The Role

The Store Director leads all aspects of store operations, driving sales performance while delivering an exceptional, elevated customer experience. This role is ideal for a dynamic leader with a passion for luxury retail, team development, and operational excellence. You will cultivate a high-performing, inspired team culture, oversee daily operations, and ensure the ALEXIS brand is impeccably represented in every customer interaction. As the standard-bearer for service, styling, and execution, you will create a welcoming and aspirational environment for both clients and team members, consistently delivering a best-in-class luxury retail experience.

What You’ll Do

• Lead and manage all daily store operations to ensure seamless execution and exceptional customer service.
• Recruit, train, coach, and develop a high-performing store team, fostering a culture of accountability, motivation, and growth.
• Set clear performance expectations, manage scheduling, and conduct ongoing performance management and feedback.
• Deliver elevated client experiences by modeling exceptional service standards and resolving customer concerns with professionalism and care.
• Drive sales performance through goal setting, strategic planning, and hands-on leadership on the sales floor.
• Analyze sales trends, KPIs, and customer insights to identify opportunities and implement strategies to maximize revenue and profitability.
• Oversee inventory management, stock levels, and replenishment to ensure optimal product availability and visual presentation.
• Maintain impeccable store standards, including cleanliness, organization, merchandising, and visual execution.
• Manage store budgets, control expenses, and review financial reporting to support business objectives.
• Execute marketing initiatives, events, and promotional strategies to drive store traffic and brand awareness.
• Ensure full compliance with company policies, procedures, and health and safety regulations.
• Serve as a brand ambassador, representing ALEXIS with professionalism, confidence, and polish at all times.

Whole You are:

• Proven leadership experience in luxury or premium retail management.
• A confident and inspiring leader with strong team-building and coaching skills.
• Highly customer-centric, with a passion for delivering elevated, personalized service.
• An effective communicator with strong interpersonal and relationship-building abilities.
• Business-minded, with a solid understanding of sales performance, inventory management, and financial reporting.
• Organized, detail-oriented, and able to prioritize in a fast-paced environment.
• Solutions-driven, adaptable, and comfortable managing multiple priorities.
• Passionate about fashion, styling, and luxury brand storytelling.

Nice to Have

Experience managing high-volume or flagship retail locations.

Strong clienteling skills and experience building long-term customer relationships.

Background in visual merchandising and luxury brand presentation.

Experience with retail analytics tools and POS systems.

Why This Role Matters

The Store Director plays a critical role in shaping the customer journey and bringing the ALEXIS brand to life at the store level. This leader sets the tone for excellence, inspires the team, and ensures every detail reflects our commitment to effortless sophistication, modern femininity, and elevated service.

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus (Spanish)

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position is $30 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

ABOUT VILEBREQUIN

Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.

YOUR IMPACT

Business Leader

• Demonstrate role responsibility through strong business acumen by leveraging KPI’s to develop and support business driving strategies.
• Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
• Strive to achieve store sales goals.
• Maintain adequate sales floor supervision.
• Monitor adherence to all corporate customer service policies.

Elevate the Shopping Experience

• Consistently achieve personal and store sales goals;serves clients according to the standard of

Vilebrequin’s selling ceremony.

• Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
• Study and communicate collection details while assisting clients.
• Ensure the customer wish list is always current with customers being notified when product arrives.
• Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service.
• Adhere to all corporate customer service policies.
• Demonstrate effective communication with customers, coworkers, and managers.

People Leader

• Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
• Lead by example and positively influence others.
• Support the Store Manager’s efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
• Enforce all store policies and procedures.
• Monitor compliance with company dress code.
• Monitor schedule adherence and punctuality.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.

Operational Excellence Leader

• Perform opening and closing procedures.
• Maintain company’s merchandising standards.
• Maintain standards of cleanliness and organization.
• Enforce company’s loss prevention procedures.
• Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
• Execute correct POS processes including proper cash handling and opening/closing the registers.
• Adhere to all operational policies and procedures.
• Adhere to procedures for receiving stock and shipments
• Assist in the inventory and maintenance of inventory records.
• Monitor supply levels and submit store supply requests
• Safeguard company property, including key holding.
• Maintain standards of cleanliness and organization.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in sales

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality (go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Ability to work autonomously
• Strong problem-solving skills
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders – occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

ABOUT VILEBREQUIN

Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Store Supervisor to join its store leadership team. The Store Supervisor supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As a Store Supervisor, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.

YOUR IMPACT

Business Leader

• Demonstrate role responsibility through strong business acumen by leveraging KPI’s to develop and support business driving strategies.
• Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
• Strive to achieve storesales goals.
• Maintain adequate sales floor supervision.
• Monitor adherence to all corporate customer service policies.

Elevate the Shopping Experience

• Consistently achieve personal and store sales goals;serves clients according to the standard of

Vilebrequin’s selling ceremony.

• Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
• Study and communicate collection details while assisting clients.
• Ensure the customer wish list is always current with customers being notified when product arrives.
• Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service.
• Adhere to all corporate customer service policies.
• Demonstrate effective communication with customers, coworkers, and managers.

People Leader

• Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
• Lead by example and positively influence others.
• Support the Store Manager’s efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
• Enforce all store policies and procedures.
• Monitor compliance with company dress code.
• Monitor schedule adherence and punctuality.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.

Operational Excellence Leader

• Perform opening and closing procedures.
• Maintain company’s merchandising standards.
• Maintain standards of cleanliness and organization.
• Enforce company’s loss prevention procedures.
• Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
• Execute correct POS processes including proper cash handling and opening/closing the registers.
• Adhere to all operational policies and procedures.
• Adhere to procedures for receiving stock and shipments
• Assist in the inventory and maintenance of inventory records.
• Monitor supply levels and submit store supply requests
• Safeguard company property, including key holding.
• Maintain standards of cleanliness and organization.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in sales

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service

• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality (go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Ability to work autonomously
• Strong problem-solving skills
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders – occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program
• Company-provided housing for duration of assignment

OUR COMMITMENT

The compensation for this position ranges from $24-$26 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $75,000-$90,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Las Vegas North Premium Outlet Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $70,000 - $85,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Wool Plumbing Supply & Kohler are seeking Design Sales Consultants for our new Fort Lauderdale location.

Join the Kohler Store team as a Design Sales Consultant! In this exciting role, you will be tasked with specifying kitchen and bath faucets, lighting, tile, and fixtures in a luxury showroom setting. Products offered include Kohler's expansive portfolio of brands, including both Kohler and Kallista brands. Kohler is the largest kitchen and bath brand in the world.

This sales-based, results driven position relies heavily on design-influence with the opportunity to work with walk-in homeowners and appointment based trade partners, including top interior designers and members of the trade community. (Approximately 90% sales, 10% design). The consultant will be responsible for driving top-line sales through the consistent achievement of personal sales targets and goals.

Compensation consists of a moderate base wage in conjunction with an open-ended commission and bonus structure. Due to the commission component, the total compensation range may vary depending upon the performance, success, and tenure of the sales consultant.

Key duties of the position include:

-Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.

-Develop new relationships and business for Kohler to meet and exceed sales goals.

-Conduct daily follow up with customers, quotes and leads to generate and close business.

-Engage in strategic outreach to develop and grow the client base.

-Network with the professional trade through involvement in associations, meetings and events; including in-store events.

How To Apply

Apply directly through LinkedIn, and you may also email your resume to careers @ with the subject "Kohler Store".

Daily tasks may include:

-Drive sales to meet and exceed individual and team sales plans:

-Provide high quality customer service to scheduled appointments and walk-in traffic.

-Conduct daily follow-up on outstanding quotes.

-Develop and execute marketing plans to current and potential customer base.

-Participate in planning and execution of in-store events.

-Understands how to win as a team and brings forth a team mentality.

-Develop repeat sales, new relationships, and future business.

-Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.

-Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.

-Follow up on leads to generate new business.

-Network with the professional trade through involvement in associations, meetings and events.

-Deliver exceptional customer service.

-Provide prompt and friendly service to every customer that walks into the store.

-Follow up on all sales to ensure customer satisfaction and service are met.

-Maintain a well-organized and aesthetically pleasing environment.

-Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way.

-Administer sales process to ensure timely and accurate completion of all sales:

-Process quotes and sales paperwork.

-Partner with Kohler Customer Care team to track orders for customers and ensure quality service.

-Continually develop sales skills and product knowledge:

-Develop detailed knowledge of all product lines and features.

-Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.

-Complete training courses to continually develop and hone presentation, negotiation, and sales skills.

Skills/Requirements

Minimum of 3 years prior sales experience required, in a high-end sales / service industry preferred. A track record of consistently meeting or exceeding sales goals required. Strong preference given to prior sales experience in interior or architectural design or luxury retail sales. Candidates must be capable of creating and communicating product and / or design solutions in a timely manner and articulate why to buy from Kohler Stores.

Why Work at The Kohler Store by Wool Supply?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Wool Supply offers a benefits package including a competitive salary, health insurance, 401(k) with company matching, and a generous vacation policy!

About Us

Founded in 1873 and headquartered in Kohler, Wisconsin, Kohler is one of America's oldest and largest privately held companies. With more than 50 manufacturing locations worldwide, Kohler is a global leader in the design, innovation and manufacture of kitchen and bath products; engines and power systems; luxury cabinetry and tile; and owner/operator of two of the world's finest five-star hospitality and golf resort destinations in Kohler, Wisconsin, and St. Andrews, Scotland. For additional details, please visit .

Beyond the competitive benefits and compensation, Wool Supply proudly offers a rich history of a local, multi-generational family business local to the South Florida community. The Kohler Store is owned and operated by Wool Supply. Wool Supply is a privately held, family owned South Florida business. Please visit and to find out more about the company, and , , , and to learn more about the products featured in the store.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Atlanta Lenox Square Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $115,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Please do not call or visit the store regarding this position. All inquiries MUST be submitted through this application. Candidates who contact the store directly may be removed from consideration

We are seeking a hands-on, creator-first Luxury Content & Social Media Coordinator to support our Marketing Manager and elevate our luxury brand’s digital presence. This is an in-person, 3-month contract role with strong potential for permanent hire.

This position is ideal for a content creator who shoots, edits, and publishes their own work-not someone who only manages freelancers or agencies.

Key ResponsibilitiesContent & Social Media

• Create, shoot, edit, and publish content for Instagram, Facebook, Pinterest, YouTube, and X.
• Develop and manage a social media content calendar aligned with luxury brand standards and campaign priorities.
• Ensure strict compliance with brand guidelines, including:
• Required posting cadence
• Share of Voice (SOV) targets
• Hashtag and tagging protocols
• Approval workflows prior to publishing
• Engage daily with partners, brands, and industry accounts to strengthen brand presence and visibility.
• Respond to comments, DMs, and inquiries in a professional, luxury-brand tone.
• Monitor platform dashboards to track engagement, optimize content performance, and support consistent follower growth.

Digital Marketing & Campaign Support

• Assist with Meta advertising and retargeting campaigns during key sales periods.
• Collaborate with the Marketing Manager to refine audience targeting and segmentation.
• Submit COOP campaign previews for brand approval and schedule campaign launches.
• Monitor campaign performance, refresh creative assets, and coordinate with Meta Marketing Pro/Support as needed.

Videography & Creative Production (REQUIRED)

• Hands-on videography is required.
• Plan, shoot, and edit short-form and long-form video content.
• Capture lifestyle, product, behind-the-scenes, and campaign-driven visuals.
• Support creative planning, shot lists, and execution for digital campaigns.

Required Experience & Qualifications

• 3+ years of experience in social media, digital marketing, or content creation (luxury, fashion, or jewelry preferred).
• Proven hands-on content creation experience-must personally shoot and edit content.
• Portfolio or verifiable proof of work required (social channels, campaigns, reels, website, etc.).
• Candidates who have only managed agencies or creators will not be considered.
• Strong understanding of luxury brand standards and attention to detail.
• Experience with community management (comments, DMs, engagement).
• Working knowledge of Meta Ads, retargeting, and audience targeting.
• Familiarity with Meta Professional Dashboard and performance analytics.
• Ability to produce both short-form and long-form video content.
• Highly organized, detail-oriented, and comfortable working within structured approval processes.

Role Details

• Type: 3-month contract with opportunity for permanent hire
• Compensation: Hourly rate DOE, based on experience and portfolio quality

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Columbus Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Ability to speak multiple languages
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $100,000-$125,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Tysons Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $110,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

About Us

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Role Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
• Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

About you

• Proven experience in a similar leadership role in luxury retail.
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Why join our team?

Bespoke career development plans and access to strong mentors and industry leaders.

Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

Competitive package, seasonal uniforming and team member discount

Be part of a responsible fashion house with a focus in leading in sustainability

Compensation

Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.

At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You’ll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.