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Cross Functional Store Manager
🏢 CarMax
Salary not disclosed
Pleasant Hill, CA 6 days ago

Job Description

6104 - Pleasant Hill - 77 Chilpancingo Parkway, Pleasant Hill, California, 94523


CarMax, the way your career should be!




Cross Functional Store Manager in Training


Position Overview: Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross-functional associates to deliver a world-class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.



Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.



Team Overview: The Cross Functional Store Manager in Training will work closely with the Location General Manager and other business managers to ensure the effective execution of CarMax policies and procedures. This role is integral in developing a team of cross-functional associates to deliver exceptional customer experiences and achieve store performance metrics.



Role Responsibilities:



· Strategizes to achieve store’s budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines.



· Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs.



· Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed.



· Actively monitors and adjusts staffing levels based on business needs and staffing model.



· Opens and closes the store per schedule. Provides management coverage for the entire store.



· Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross-functional teams and problem-solving opportunities.



· Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process.



· Resolves associate issues in a timely manner and takes appropriate partners.



· Interviews, hires, trains, and promotes associates to support store operations and company growth.



· Leads training and development activities across business areas, including sales, service operations, merchandising, and business operations, to positively impact the customer experience, maximize execution, and minimize risk.



· Partners with and develops associates to resolve customer issues.



· Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed.



· Partners with appropriate departments and regional team members as needed.



· Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions.



· Executes AOR responsibilities according to company guidelines and checklists.



· Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service, and purchase of vehicles.



· Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements.



· Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance, and proper recording of time.



· Performs duties and tasks while reporting to the Location General Manager.



· Displays financial responsibility through P&L management.



· Uses all CarMax software and media effectively.



· Complies with all local, state, and federal regulations.



· Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.



Required Qualifications:



· Partner with others when facing complex problems.



· Prioritize competing responsibilities appropriately.



· Multi-task, organize work, and manage time well.



· Model and encourage exceptional team behaviors.



· Speak, listen, and write effectively in dealing with associates and customers.



· Ability to make independent judgments regarding critical business decisions.



· Complete CarMax provided training as required.



· Work in an indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.



· Requires walking or standing for extended periods of time.



· Wear CarMax clothing (acquired through the company) at all times while working in the store.



· Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.



About CarMax: At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.



As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.



CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.




The annual salary for this position is:

$82,200.00 - $143,900.00


Benefits:


Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.


Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.


Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.


For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Not Specified
Store Manager, Santa Monica
Salary not disclosed
Santa Monica, CA 6 days ago

About Jones Road

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.


About the Role

We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Santa Monica, CA location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.


Store Management

  • Sell and educate in-store to hit and exceed sales goals
  • Ensure a seamless client experience across all touch points
  • Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
  • Collect key KPIs relating to store performance
  • Drive store events and initiatives and work in collaboration with the Marketing team
  • Oversee store services and manage makeup appointment scheduling


Team Management

  • Mentor and train store MUAs in new product knowledge education, artistry and personal development
  • Build a team of high performing individuals that create a welcoming environment
  • Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
  • Monitor individual retail team member performance and deliver consistent feedback
  • Adeptly manage and diffuse any conflicts between employees and customers
  • Ensure company policies are being upheld


Store Maintenance

  • Ensure all store areas are consistently stocked, orderly, and clean
  • Ensure proper inventory receiving processes and execution of inventory counts
  • Maintain store inventory and supplies and report any needs to the Supply Chain team
  • Report any store maintenance needs to Retail Operations
  • Perform store opening and closing duties on a daily basis
  • Maintain visual standards and overall aesthetic of the store


Qualifications

  • Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
  • 5+ years experience in leading a team required
  • Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
  • Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
  • Proficient in generating weekly reporting, scheduling, and project management to drive sales
  • High sense of urgency and attention to detail
  • Ability to work a flexible schedule, including evenings, weekends, and some holidays
  • Excellent oral, written, and verbal communication skills
  • Aptitude with Microsoft Office, G-Suite, and POS systems
  • Ability to regularly lift or move up to 25 lbs
  • Resides in or proximate to Santa Monica


Pay Range for this position is $80,000 - $90,000 a year annually.


Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Not Specified
Store Manager, Atlanta
🏢 Jones Road Beauty
Salary not disclosed
Atlanta, GA 2 days ago

About Jones Road

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.


About the Role

We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Atlanta, Georgia location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.


Store Management

  • Sell and educate in-store to hit and exceed sales goals
  • Ensure a seamless client experience across all touch points
  • Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
  • Collect key KPIs relating to store performance
  • Drive store events and initiatives and work in collaboration with the Marketing team
  • Oversee store services and manage makeup appointment scheduling


Team Management

  • Mentor and train store MUAs in new product knowledge education, artistry and personal development
  • Build a team of high performing individuals that create a welcoming environment
  • Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
  • Monitor individual retail team member performance and deliver consistent feedback
  • Adeptly manage and diffuse any conflicts between employees and customers
  • Ensure company policies are being upheld


Store Maintenance

  • Ensure all store areas are consistently stocked, orderly, and clean
  • Ensure proper inventory receiving processes and execution of inventory counts
  • Maintain store inventory and supplies and report any needs to the Supply Chain team
  • Report any store maintenance needs to Retail Operations
  • Perform store opening and closing duties on a daily basis
  • Maintain visual standards and overall aesthetic of the store


Qualifications

  • Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
  • 5+ years experience in leading a team required
  • Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
  • Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
  • Proficient in generating weekly reporting, scheduling, and project management to drive sales
  • High sense of urgency and attention to detail
  • Ability to work a flexible schedule, including evenings, weekends, and some holidays
  • Excellent oral, written, and verbal communication skills
  • Aptitude with Microsoft Office, G-Suite, and POS systems
  • Ability to regularly lift or move up to 25 lbs
  • Resides in or proximate to Atlanta


The salary range for this role is $80,000 - $90,000.


Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Not Specified
Store Manager, Seaport
✦ New
🏢 Jones Road Beauty
Salary not disclosed
Boston, MA 1 day ago

About Jones Road

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.


About the Role

We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Seaport, Boston, MA location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.


Store Management

  • Sell and educate in-store to hit and exceed sales goals
  • Ensure a seamless client experience across all touch points
  • Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
  • Collect key KPIs relating to store performance
  • Drive store events and initiatives and work in collaboration with the Marketing team
  • Oversee store services and manage makeup appointment scheduling


Team Management

  • Mentor and train store MUAs in new product knowledge education, artistry and personal development
  • Build a team of high performing individuals that create a welcoming environment
  • Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
  • Monitor individual retail team member performance and deliver consistent feedback
  • Adeptly manage and diffuse any conflicts between employees and customers
  • Ensure company policies are being upheld


Store Maintenance

  • Ensure all store areas are consistently stocked, orderly, and clean
  • Ensure proper inventory receiving processes and execution of inventory counts
  • Maintain store inventory and supplies and report any needs to the Supply Chain team
  • Report any store maintenance needs to Retail Operations
  • Perform store opening and closing duties on a daily basis
  • Maintain visual standards and overall aesthetic of the store


Qualifications

  • Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
  • 5+ years experience in leading a team required
  • Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
  • Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
  • Proficient in generating weekly reporting, scheduling, and project management to drive sales
  • High sense of urgency and attention to detail
  • Ability to work a flexible schedule, including evenings, weekends, and some holidays
  • Excellent oral, written, and verbal communication skills
  • Aptitude with Microsoft Office, G-Suite, and POS systems
  • Ability to regularly lift or move up to 25 lbs
  • Resides in or proximate to Boston, MA


Pay Range for this position is $80,000 - $90,000 a year annually.


Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Not Specified
Retail Keyholder (Store 5936)
Salary not disclosed
Waukegan, IL 2 days ago
Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
Required Job Skills And Abilities
  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Not Specified
Store Manager - Iowa City
🏢 Gamestop
Salary not disclosed
Iowa city, IA 2 days ago
Store Leader - Hourly

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

As an Empowered Leader, the Store Leader-Hourly works independently to directly influence the performance of everyone who interacts with guests and supports the store environment. Using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques, the Store Leader ensures world-class guest service experiences for all of GameStop's guests. The Store Leader-Hourly makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store. This position supervises a combination of associates including an Assistant Store Leader, Senior Game Advisors and Game Advisors, which may vary based upon store size, location, and expected sales volume.

Essential Job Duties and Responsibilities:

  • Selling Passion: Enjoy active selling, including exploring and creating guest needs and closing the sale. Demonstrate a passion for exceeding goals.
  • Solution Selling Focus: Drive sales and guest loyalty by creating complete, lasting guest solutions. Demonstrate unique interest in every guest. Ask questions and makes recommendations in order to make technology easier and more affordable for every guest.
  • Team Support: Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and respond effectively to feedback. Actively seek opportunities to contribute at a higher level of service to the business, the guests, and others on their team.
  • Operational Agility: Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.

Related Competencies:

  • Building a Successful Team Uses appropriate methods and a flexible and interpersonal style to help build a cohesive team; facilitates the completion of team goals
  • Building Guest Loyalty Effectively meets guest needs; builds productive guest relationships; takes responsibility for guest satisfaction and loyalty
  • Coaching Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
  • Driving for Results - Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
  • Work Standards Sets high standards for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed

Basic and Preferred Qualifications (Education and/or Experience):

  • Must be at least 18 years of age and present state-required proof of age documents
  • High school diploma or GED required; An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred
  • Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred
  • Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day)
  • Must be able to lift and/or move objects and displays (up to 20 lbs.), bend, stoop, reach with arms and hands, and climb on ladders
  • Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%)

Minimum Qualifications, Job Skills, Abilities:

  • Proficient guest service skills
  • Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred
  • Ability to lead in a fast-paced, rapidly changing environment that includes multiple overlapping priorities
  • Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork
  • Proficient understanding of basic math functions (add, subtract, multiply, divide)
  • Working knowledge of alphabetizing
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia
  • Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner
  • Proficient problem solving skills and judgment abilities
  • Proficient ability to carry out instructions furnished in written, oral or diagram form
  • Ability to deliver bank deposits according to loss prevention safety guidelines
  • Ability to work extended hours/days as necessary, including Sundays
  • Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, affirmative action, and ethical responsibilities

Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.

Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Compensation: $16.00 - $24.00

Not Specified
STORE PERISHABLE MANAGER - DGPP in ROCHESTER, IL S25911
Salary not disclosed
Rochester, IL 2 days ago
Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

General Summary:

Under general supervision of the Store Manager, manages the Perishable Departments including, produce, fresh meat, packaged meats, and dairy, frozen food, bread, and thaw and sell bakery products. Assists Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the Store Manager in ensuring a safe working environment and provide protection for company assets according to required procedures. Assists the Store Manager in ensuring staff and store compliance with all food handling rules and regulations.

Duties and Responsibilities:

  • Assist Store Manager, as directed, in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Assist Store Manager in ensuring employee compliance.
  • Maintain correct perishable stock levels based on store volume using the following tools:
    • Current Ads / Planners
    • Produce Order guide
    • Fresh Meat Recap and Order Guide
    • Milk Sales history and order guide
    • Vendor Order Guide
    • Bread order planning and stales recap
  • Assist Store Manager, as directed, in training assigned associates in the proper presentation, freshness and pricing standards for all perishable areas.
  • Assist Store Manager, as directed, in training assigned associates in the proper and safe handling of food in compliance with applicable rules and regulations.
  • Train assigned associates in the proper stocking and rotation of Perishable products.
  • Record Perishable Markdowns, while analyzing causes and taking corrective action to prevent recurrences.
    • Train assigned associates in the proper grading and re-packaging standards in produce to minimize markdowns.
  • Accurately record inventory levels as requested by the Store Support Center.
  • Assist the Store Manager with ensuring that customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations and desires.
  • Assist in ensuring compliance with sanitation standards and training associates assigned in the Perishable departments using the Cleaning Schedule.
  • Assist with other operational areas as directed by the Store Manager.
Qualifications

Knowledge, Skills and Abilities:

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to learn and perform cash register functions to generate reports.
  • Ability to review Operating Statements and identify business trends (including sales, profitability and turn) expense control opportunities, shrink and errors.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of cash, facility and safety control policies and practices.
  • Knowledge of inventory management and merchandising practices.
  • Good organization skills with attention to detail
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.
  • Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required certifications in food handling.

Work Experience &/or Education:

  • High school diploma or equivalent strongly preferred
  • One year of experience in a retail environment and six months supervisory experience preferred
  • Previous lead experience and/or grocery store experience preferred.
  • Attainment of required local and state food handling certifications, if applicable.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

New hire starting pay range: 16.50 - 17.00

Not Specified
Finish Line Macy's Store Management - Brea Mall, Brea, CA
Salary not disclosed
Brea, CA 2 days ago
Assistant Store Manager And Supervisor

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.

Why Join Us?

  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
  • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:

  • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
  • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
  • Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
  • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
  • Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
  • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
  • Additional duties and projects as required.

Qualifications:

  • Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
  • Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
  • Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
  • Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:

  • Assistant Store Manager:
    • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Minimum standard work week of 5 days.
    • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School).
  • Supervisor:
    • Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Requires a minimum of 5 days of availability.
    • Minimum standard of a 30 hour work week.
  • All Management:
    • Availability on weekends and holidays.
    • Punctuality and regular attendance consistent with the company's policies are required for the position.
    • Must have reliable transportation.
    • Must speak English clearly in order to converse with customers and effectively supervise staff.
    • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
    • May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands:

  • Requires prolonged standing approximately five to 14 hours per day.
  • During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

Education:

  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.

Compensation: Assistant Manager pay range: $18.00 - $18.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $17.00 - $17.50 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Not Specified
Assistant Store Manager Sally Beauty 03780
Salary not disclosed
Louisville, KY 2 days ago

Sally Beauty

Job Title: Assistant Manager

Essential Function

Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.

Primary Duties

* 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.

* 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.

* 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).

* Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.

* 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.

Knowledge, Skills/Abilities and Requirements

* High School Diploma or equivalent.

* Must 18 years of age or older.

* Minimum 3+ years retail sales/customer service experience preferred.

* At least 1+ year(s) prior management experience preferred.

* Ability to lead or support a team of associates to meet business objectives.

* Can effectively communicate with team and management.

* Must have scheduling availability to meet the needs of the business.

* Cosmetology license desirable, but not required.

Competencies

* Passionate Learner.

* Desire to grow and learn.

Flexible Agile Adapter

* Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.

Talent Builder

* Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.

Effective Communicator

* Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment.

Team Builder

* Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.

Customer Focused Partner

* Understands and works to meet the needs of external and internal customers.

Results Driver

* Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.

Strategic Thinker

* Demonstrates vision and broad perspective to drive business performance.

Big Picture Thinker

* Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.

Problem Solver Decision Maker

* Analyzes information and objectively evaluates alternatives to make sound decisions.

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

* Task Level High.

* Departmental/Division Level High.

* Project Level High.

* Consultative Level High.

The amount of discretion or freedom this position has

* Strict Adherence to Guidelines.

* Interprets and Adapts Guidelines.

* Develops and Implements Guidelines.

Working Conditions / Physical Requirements

* The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.

* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

Not Specified
Retail Keyholder (Store 5262)
🏢 Gamestop
Salary not disclosed
El paso, TX 2 days ago
Retail Keyholder Position

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 / Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Required Job Skills and Abilities

  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Compensation: $8.50 - $11.25

Not Specified
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