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About this Job:

General Summary of Position
Professional care provider who assesses plans implements and evaluates the nursing care of patients from admission through discharge. In collaboration with the patient and family provides theory-based professional nursing care and coordinates care delivery with various members of the interdisciplinary team

Primary Duties and Responsibilities

 

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards safety standards and MedStar SPIRIT Values. Complies with governmental and accreditation regulations.
• Collects and analyzes significant patient's information that pertains to physical psychological socio-cultural economic spiritual and life-style behaviors and efficiently leveraging available technology.
• Functions autonomously providing relationship-based care that promotes continuous consistent efficient and accountable delivery of nursing care using the nursing process with a favorable focus on patient experience.
• Identifies current and potential complex problems of specific patient populations critically analyzes trends and changes in patient status and plans appropriate interventions.
• Incorporates evidence-based practice and research into patient care delivery with a focus on quality and safety.
• Serves as a patient advocate by independently communicating clinical concerns including ethical decisions in a timely manner to other members of the interdisciplinary team.
• Practices within legal boundaries of nurse practice act and possesses a theoretical understanding of the universal ethical principles. Recognizes ethical discourse in practice and may seek other resources in advocacy for support and counsel.
• Individualizes patients plan of care focusing on short and long-range goals and effectively uses a variety of teaching resources to meet the learning needs of patients and families.
• Communicates patient information clearly and accurately in verbal and written format.
• Maintains a safe and therapeutic environment. Identifies actual and potential patient safety issues and acts accordingly while incorporating HRO quality and safety principles.
• Demonstrates effective leadership behaviors. Establishes priorities and delegates tasks to peers and ancillary staff as appropriate to scope of practice and unit requirements.
• Effectively uses problem identification and resolution skills focusing on the clinical scenario to resolve the apparent concern. Follows the chain of command by consulting with other healthcare professionals and seeks assistance as needed.
• Independently communicates concerns in a timely manner and makes suggestions to members of the interdisciplinary team by seeking and using resources effectively.
• Evaluates the patient's response to treatment and progress toward short and long-range goals and revises nursing interventions as appropriate.
• Identifies patient and family needs prior to discharge. Initiates and monitors discharge planning activities in collaboration with other members of the interdisciplinary team.
• Independently identifies resources and strategies to enhance professional growth and development and commits to life-long learning.
• Supports and contributes to the unit department entity and organizational goals inclusive of the mission vision and values.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

• Associate's degree in Nursing from an accredited academic nursing program required
• Bachelor's degree in Nursing (BSN) from an accredited academic nursing program preferred
• If prepared at the associate degree in nursing level required to enroll in a BSN program within 12 months of hire date and completion within 4 years of hire date.

Experience

• 1-2 years RN experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the state or jurisdiction of the facility seeking employment required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.
• C-EFM - Electronic Fetal Monitoring from the National Certification Corporation (NCC) is required for Perinatal nurses (labor and delivery antepartum antenatal testing) within 12 months from date of hire. New graduate nurses or new to specialty nurses (labor and delivery antepartum antenatal testing) will have 15 months from date of hire to obtain the EFM certification.

Knowledge Skills and Abilities

• Basic math skills
• Verbal and written communication skills
• Basic computer skills

This position has a hiring range of : USD $41.78 - USD $63.66 /Hr.

About this Job:

MedStar Georgetown University Hospital is proud to be among the top 2% of hospitals with a five-time Magnet® designation. Join our Beacon Award® Winning nursing team on one of our four specialty Intermediate Care Units.

 

Why Join Our Intermediate Care Teams:

• New Cutting-Edge Facility: The recently inaugurated Verstandig Pavilion, situated on Georgetown University's campus, is equipped with all-private inpatient rooms and state-of-the-art medical equipment, ensuring an environment that prioritizes excellence in patient care.
• Seamless Patient Throughput: Each specialized IMC shares a floor with its own Intensive Care Unit (ICU), promoting seamless patient care between acuities for our Neuroscience, Transplant, Medical, and Surgical patients.
• Convenient Amenities: With a three-level parking structure on-site and 6 acres of expansive green space, our facility offers accessibility and a serene environment for both patients and healthcare professionals.
• Reputation: Regional & National recognition, advanced technology, and leading medical innovations. Awarded the first ANCC Well-Being Excellence™ credential. Beacon Award for Excellence by the American Association of Critical Care Nurses. Magnet® Designation. 
• Scheduling: Full-time Rotating Day/Night Shift and Fixed Night Shift positions available. Limited PRN positions available (PRN positions require two years of IMC/PCU/Step-down RN experience). 6-week electronic self-scheduling.

 

Key Responsibilities

As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs—from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team.

 

Nursing Benefits

• Nationally recognized nurse wellbeing resources
• Comprehensive health benefit plans
• Generous paid time off and flex scheduling options
• Retirement plans with match
• Tuition assistance to advance your education
• Systemwide referral bonus program—up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health
• Relocation assistance up to $5,000
• Free parking for associates

 

Qualifications

• ADN, BSN, MSN, or CNL from an accredited School of Nursing required.
• At least one year of hospital-based RN experience required.
• Telemetry experience required. IMC/Stepdown experience preferred.
• Active DC RN License and Basic Life Support for Healthcare providers required (AHA or American Red Cross).

 

 

This position has a hiring range of : USD $41.77 - USD $63.66 /Hr.

About this Job:

General Summary of Position
Coordinates daily functions of the practice's EP device program by serving as a primary resource for pacemaker and defibrillator programming and tracking. Provides direct patient care and database administration to assure high-quality care and service to patients with implanted EP devices.

Primary Duties and Responsibilities

 

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists in the development and implementation of pre-and postoperative and discharge teaching for patients undergoing implantation of permanent pacemaker/ICD devices EP studies and radiofrequency ablations.
• Coordinates EP Device Clinic with EP Physicians' Schedules and notifies management of potential scheduling conflicts.
• Enrolls patients in the appropriate transtelephonic system by gathering and updating information from patient medical records and educating patients on the use of the system to ensure accurate and timely participation in the transtelephonic system.
• Maintains a regulatory/compliance environment by following organizational policies and procedures to ensure compliance to state local and federal standards and regulations.
• Performs and reports clinical analysis of device interrogations received through the transtelephonic systems by following established protocols to provide optimal clinical treatment to patients.
• Performs and reports pacemaker and ICD device interrogation and analysis with reprogramming as needed by following established protocols to provide optimal clinical treatment to patients. Maintains expertise as new technology becomes available including the use of new programmers and the programming of new devices.
• Performs other duties as assigned.
• Provides continuity of care for EP practice patients between appointments and after hospitalization by providing care to coordinate the effective transmission of patient-related information.
• Provides direct patient care by following practice policies and procedures to render appropriate clinical support to the electrophysiologist physicians in both the offices and the hospital environments.
• Provides patient education and follow-up reminders by meeting with patients in person and/or over the telephone to ensure that the transtelephonic system is being used appropriately and in a timely manner.
• Works in conjunction with device manufacturing representatives to alert physicians and patients of potential device alerts or recalls.

Minimal Qualifications
Education

• Graduate of an accredited School of Nursing or Exercise Physiology program required and
• RN or MCEP required
• BSN preferred

Experience

• 3-4 years Experience post graduation required and
• 1-2 years Cardiology experience preferred

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Maryland and/or DC Nursing licenses if applicable required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit. and
• ACLS - Advanced Cardiac Life Support Certification preferred

Knowledge Skills and Abilities

• Strong EKG/arrhythmia interpretation skills.
• Skilled in performing device checks and reprogramming.
• Effective verbal and written communication database management and problem-solving skills are required.
• Basic computer skills preferred.

This position has a hiring range of : USD $74,214.00 - USD $134,596.00 /Yr.

About this Job:

Are you ready to take your nursing career to the next level? MedStar Georgetown University Hospital’s Neurology & Stroke Intermediate Care Unit (S3-2) is looking for passionate and skilled nurses to join our team in the state-of-the-art Verstandig Pavilion—the newest and most advanced addition to our hospital, located on Georgetown University’s campus. *Full-Time Rotating Shift, Night Shift, and PRN positions available*

 

Why Join Us?

Cutting-Edge Facility: Work in an innovative environment with all-private inpatient rooms and advanced medical technology, ensuring the highest quality of patient care.

Seamless Neuro Care: Our unit is directly connected to a dedicated Neuro Intensive Care Unit (ICU), streamlining patient transitions and enhancing specialized neuro care.

Nationally Recognized Stroke Care: As a Joint Commission-certified Comprehensive Stroke Center, MedStar Georgetown is among an elite group of only 156 hospitals nationwide with this distinction—solidifying our reputation as a leader in stroke treatment and neurological care.

Diverse & Dynamic Patient Population: Our 28-bed Neuro IMC specializes in caring for Ischemic Stroke patients, post-acute Hemorrhagic Stroke patients, and Neurology/Neurosurgery patients requiring telemetry monitoring, keeping your skills sharp and your work engaging every day.

 

Key Responsibilities

As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs—from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team.

 

Nursing Benefits

• Nationally recognized nurse wellbeing resources
• Comprehensive health benefit plans
• Generous paid time off and flex scheduling options
• Retirement plans with match
• Tuition assistance to advance your education
• Systemwide referral bonus program—up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health
• Relocation assistance up to $5,000
• Free parking for associates

 

Qualifications

• ADN, BSN, MSN, or CNL from an accredited School of Nursing required.
• At least one year of hospital-based RN experience required.
• Telemetry experience required. IMC/PCU/Step-down experience preferred.
• Active DC RN License and Basic Life Support for Healthcare providers required (AHA or American Red Cross).

 

 

 

This position has a hiring range of : USD $41.77 - USD $63.66 /Hr.

About this Job:

Unit Highlights
Are you an experienced RN who enjoys variety in your workday? We are offering an exciting opportunity to join our Nursing Float Pool.  This role is perfect for an RN who thrives on new challenges and enjoys the flexibility of working across multiple units within the organization. The unit include Medical, Surgical, Intermediate Care and Emergency Services.  You’ll have the chance to expand your skills and experience while providing high-quality care within your competency level.

Available Opportunities: Full-time, 7:00am-7:00pm

 

Key Responsibilities

As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs—from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team

Nursing Benefits

• Nationally recognized nurse wellbeing resources
• Comprehensive health benefit plans
• Generous paid time off and flex scheduling options
• Retirement plans with match
• Tuition assistance to advance your education
• Systemwide referral bonus program—up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health
• Relocation assistance up to $5,000
• Free parking for associates

Qualifications

• ADN, BSN, MSN, or CNL from an accredited School of Nursing required.
• Minimum two years of nursing experience in med/surg.
• Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required (AHA or American Red Cross).

This position has a hiring range of : USD $36.00 - USD $54.97 /Hr.

About this Job:

General Summary of Position
Professional care provider who assesses plans implements and evaluates the nursing care of patients from admission through discharge. In collaboration with the patient and family provides theory-based professional nursing care and coordinates care delivery with various members of the interdisciplinary team.

Primary Duties and Responsibilities

 

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards safety standards and MedStar SPIRIT Values. Complies with governmental and accreditation regulations.
• Collects and analyzes significant patient's information that pertains to physical psychological socio-cultural economic spiritual and life-style behaviors and efficiently leveraging available technology.
• Functions autonomously providing relationship-based care that promotes continuous consistent efficient and accountable delivery of nursing care using the nursing process with a favorable focus on patient experience.
• Identifies current and potential complex problems of specific patient populations critically analyzes trends and changes in patient status and plans appropriate interventions.
• Incorporates evidence-based practice and research into patient care delivery with a focus on quality and safety.
• Serves as a patient advocate by independently communicating clinical concerns including ethical decisions in a timely manner to other members of the interdisciplinary team.
• Practices within legal boundaries of nurse practice act and possesses a theoretical understanding of the universal ethical principles. Recognizes ethical discourse in practice and may seek other resources in advocacy for support and counsel.
• Individualizes patients plan of care focusing on short and long-range goals and effectively uses a variety of teaching resources to meet the learning needs of patients and families.
• Communicates patient information clearly and accurately in verbal and written format.
• Maintains a safe and therapeutic environment. Identifies actual and potential patient safety issues and acts accordingly while incorporating HRO quality and safety principles.
• Demonstrates effective leadership behaviors. Establishes priorities and delegates tasks to peers and ancillary staff as appropriate to scope of practice and unit requirements.
• Effectively uses problem identification and resolution skills focusing on the clinical scenario to resolve the apparent concern. Follows the chain of command by consulting with other healthcare professionals and seeks assistance as needed.
• Independently communicates concerns in a timely manner and makes suggestions to members of the interdisciplinary team by seeking and using resources effectively.
• Evaluates the patient's response to treatment and progress toward short and long-range goals and revises nursing interventions as appropriate.
• Identifies patient and family needs prior to discharge. Initiates and monitors discharge planning activities in collaboration with other members of the interdisciplinary team.
• Independently identifies resources and strategies to enhance professional growth and development and commits to life-long learning.
• Supports and contributes to the unit department entity and organizational goals inclusive of the mission vision and values.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

• Associate's degree in Nursing from an accredited academic nursing program required
• Bachelor's degree in Nursing (BSN) from an accredited academic nursing program preferred
• If prepared at the associate degree in nursing level required to enroll in a BSN program within 12 months of hire date and completion within 4 years of hire date.

Experience

• 1-2 years RN experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the state or jurisdiction of the facility seeking employment required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.
• C-EFM - Electronic Fetal Monitoring from the National Certification Corporation (NCC) is required for Perinatal nurses (labor and delivery antepartum antenatal testing) within 12 months from date of hire. New graduate nurses or new to specialty nurses (labor and delivery antepartum antenatal testing) will have 15 months from date of hire to obtain the EFM certification. required

Knowledge Skills and Abilities

• Basic math skills.
• Verbal and written communication skills.
• Basic computer skills required

This position has a hiring range of : USD $37.50 - USD $54.92 /Hr.

About this Job:

General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction. The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.

Primary Duties and Responsibilities

 

• Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.
• Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.
• Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.
• Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.
• Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.
• Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.
• Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).
• Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.
• Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.
• Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.
• Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.
• Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
• Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.
• Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.
• Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.
• Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.
• Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.
• Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.
• Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
• Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.

Minimal Qualifications
Education

• Bachelor's degree in Nursing required
• Master's degree in Nursing or health related field required
• Doctoral degree in Nursing Leadership or Health Services Administration preferred
• Must be from a nationally accredited program

Experience

• 5-7 years of progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy).
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

This position has a hiring range of : USD $142,064.00 - USD $287,996.00 /Yr.

About this Job: General Summary of Position
Delivers proficient nursing care to patients and families whose needs range from uncomplicated to highly complex. Receives supervision from the Nurse Leader and functional supervision from the clinical coach/designee. May at times receive functional supervision from other registered nurses.

Primary Duties and Responsibilities

CLINICAL: Identifies current and potential complex problems of a specific patient population critically analyzes trends and changes in patient status and plans appropriate interventions directly or indirectly through other nurses.CLINICAL: Collaborates with nurse leaders and colleagues to develop standards of care.CLINICAL: Develops and documents a plan of care that communicates to all caregivers the individualized needs of a patient with highly complex problems.CLINICAL: Identifies and evaluates long and short-range goals of nursing interventions.CLINICAL: Serves as a patient advocate by independently communicating clinical concerns in a timely manner to other members of the health care team.CLINICAL: Documents patient information in a manner that reflects the ability to integrate the nursing assessment data pathophysiology of disease processes and the therapeutic regimen into an appropriate evaluation of the patient status.CLINICAL: Coordinates and delivers care to patient (s) with complex nursing care needs to ensure the highest level of safety and quality while promoting a positive patient experience.CLINICAL: Utilizes approaches and strategies that support and optimize patient care outcomes that are based on the interdisciplinary plan of care and absolutes of IMOC and Contemporary Primary Nursing. Participates in the Contemporary Primary Nursing Model by acting as a primary nurse or associate nurse for selected patients. Collaborates with the multidisciplinary team on the patient plan of care using the Interdisciplinary Model of Care (IMOC).CLINICAL: Takes action to support the National Patient Safety Goals nursing sensitive indicators regulatory requirements (i.e. DC Health TJC) and other identified quality metrics.EDUCATIONAL: Provides input to the orientation program for new staff.EDUCATIONAL: Conducts the individual orientation for new staff.EDUCATIONAL: Conducts and evaluates formal unit-based in-service education programs.EDUCATIONAL: Completes all mandatory competencies within the designated timeframe.ADMINISTRATIVE: Assumes formally designated resource role for colleagues in unit management.ADMINISTRATIVE: Acts as a consultant for nursing staff in the clinical management of patients.ADMINISTRATIVE: Provides input to the ongoing clinical evaluation of staff.ADMINISTRATIVE: Exhibits a demeanor that invites utilization by staff for problem solving.ADMINISTRATIVE: Participates in the formulation implementation maintenance and evaluation of departmental goals objectives policies and procedures.ADMINISTRATIVE: Participates in the implementation and evaluation of unit assessments and audits including quality assurance and process improvement.ADMINISTRATIVE: Assesses patient care needs establishes priorities and delegates tasks to peers and ancillary support staff as appropriate to scope of practice and unit requirements.ADMINISTRATIVE: Participates in unit-based committees and/or department of nursing committees as applicable.ADMINISTRATIVE: Promotes the standards of Pathway to Excellence through daily practice. Minimal Qualifications
Education

• Associate's degree in Nursing required
• Bachelor's degree in Nursing preferred
• If prepared at the associate degree in nursing level required to enroll in a BSN program within 12 months of hire date and completion within 4 years of hire date.

Experience

• Prior clinical nursing experience preferred

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.
• C-EFM - Electronic Fetal Monitoring from the National Certification Corporation (NCC) is required for Perinatal nurses (labor and delivery antepartum antenatal testing) within 12 months from date of hire. New graduate nurses or new to specialty nurses (labor and delivery antepartum antenatal testing) will have 15 months from date of hire to obtain the EFM certification.

This position has a hiring range of : USD $41.38 - USD $94.97 /Hr.

About this Job: General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction.The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.

Primary Duties and Responsibilities

Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues. Minimal Qualifications
Education

• Master's degree in Nursing or health related field required and
• Doctoral degree in Nursing leadership or Health Services Administration preferred and
• must be from a nationally accredited program required

Experience

• 5-7 years Progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland Upon Hire required and
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy)
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

This position has a hiring range of : USD $142,064.00 - USD $287,996.00 /Yr.

About this Job:

General Summary of Position

An exciting new role has been added to the team, offering a unique opportunity to make a direct impact on patient outcomes at a critical point in care. The In-Hospital Transition of Care RN Case Manager partners closely with hospital discharge planners to coordinate patient care at discharge, ensuring seamless continuity across care settings and reducing avoidable readmissions through proactive coordination, patient education, and timely follow-up.

 

This position is based at either Washington Hospital Center or The Psychiatric Institute of Washington (PIW) and offers the opportunity to work across diverse patient populations, with flexibility to provide coverage at both locations.

 

In this highly collaborative and autonomous role, the RN Case Manager manages a complex caseload and takes ownership of case management program(s), driving high-quality, cost-effective outcomes while enhancing the patient experience. The role includes coordinating and managing care for members/enrollees, completing pre-authorization reviews to ensure medical necessity and timely access to services, and conducting pharmacy reviews aligned with the population served. Working alongside an interdisciplinary team, you will play a key role in discharge planning, connecting patients to the right resources, and ensuring smooth transitions across the continuum of care.

 

This is an excellent opportunity for a nurse who thrives in a fast-paced environment, values critical thinking and autonomy, and is passionate about improving care transitions and patient outcomes. We are committed to fostering a supportive, inclusive environment where associates from diverse backgrounds can grow, advance, and make a meaningful difference.

Primary Duties and Responsibilities

 

 

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Actively develops and manages complex case management cases and develops individualized plans of care according to NCQA standards/ guidelines and the District of Columbia Contract.
• Acts as a liaison to MedStar Family Choice contracted vendors to facilitate care. Identifies gaps in contracted services and develops a plan to access care.
• Acts as an advocate while assisting members/enrollees to coordinate and gain access to medical psychiatric psychosocial and other essential services to meet their healthcare needs. Authorizes and monitors covered services according to policy.
• Assists hospital case management staff with discharge planning if applicable. Makes recommendation to alternate tier of Case Management programs or level of care as acuity necessitate.
• Attends and participates in MFC staff meetings Clinical Operations department meetings Special Needs Forums work groups District/ community agencies meetings etc. as assigned. Provides input completes assignments and shares new findings with other staff. Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Provides face to face case management in the community as the member/enrollee's health necessitate.
• Demonstrates behavior consistent with MedStar Health mission vision goals objectives and patient care philosophy.
• Demonstrates skill and flexibility in providing coverage for other staff.
• For assigned Case Management program(s) develops strategies assessment(s) and evaluation/goal tools according to NCQA standards/ guidelines and District of Columbia Contract for the population served. Utilizes standards/ guidelines to manage and document interactions for the program (s). Responsible for verifying that assigned program utilizes up-to-date standards in the medical and behavioral health community for the population served. Keeps informed about disease processes treatment modalities and resources.
• Identifies and reports potential coordination of benefits subrogation third party liability worker's compensation cases etc. Identifies quality risk or utilization issues to appropriate MedStar personnel.
• Identifies inpatients requiring additional services and initiates care with appropriate practitioners.
• Maintains current knowledge of MFC benefits and enrollment issues in order to accurately coordinate services.
• Maintains timely and accurate documentation in the clinical software system per Clinical Operation department's policy.
• Monitors utilization of all services for fraud waste and abuse.
• Performs telephonic ACD line coverage for Clinical Operations' needs.
• Enters authorization as appropriate to the program and sends the reviews to Medical Director as appropriate. Coordinates review decisions and notifications per policy NCQA standards/ guidelines and District of Columbia Contract for timely decision making.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

• Graduate of an accredited School of Nursing required and
• Bachelor's degree preferred

Experience

• 1-2 years Case management experience required and
• 1-2 years UM or related experience required and
• 3-4 years Diverse clinical experience required
•  

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in the District of Columbia and/or the State of Maryland based on work location(s) Upon Hire required and
• CCM - Certified Case Manager Upon Hire preferred

Knowledge Skills and Abilities

• Verbal and written communication skills. Ability to use computer to enter and retrieve data. Ability to create edit and analyze Microsoft office (Word Excel and PowerPoint) preferred.

This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.