Logistics And Warehousing Jobs in Van Nuys, CA

Be part of our success story as a American Airlines Logistics Coordinator (Remote) to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaboratively across teams and departments.

Other duties include adapt to shifting priorities and business needs, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, along with assist with organizing, stocking, and general upkeep, manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, support the preparation and delivery of goods or services.

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Description

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.

About the Role Supply Chain Manager:

Reporting to the CEO, the is responsible to Manage, coordinate, plan, and organize strategic sourcing, purchasing, production and inventory planning, receiving, warehousing, control, and distribution of materials to satisfy distribution needs/service relations as required to accomplish these goals.

The Manager of Supply Chain will be tasked with the identification, development, and completion of significant efficiency/optimization projects. This person will be responsible to work cross functionally within SC as well as WH, and cross functional departments and divisions across the entire business using lean principles, total cost analysis, strong project management skills, and a highly developed to identify major cost saving initiatives, ensure cross functional collaboration, timely project completion and the realization of identified savings. Will be responsible to develop the targets / budget related to Supply Chain, working with others to develop baseline data, savings calculations, monthly tracking and reporting tools as well as the upkeep of all project charters to ensure accurate and timely reporting to CEO and management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Oversees and manages 3 warehouse operations and logistics. (i.e., San Fernando, Turlock, and Chicago locations)
• Manages SAP Processes and Data Controls- Run and evaluate metrics in SAP regularly.
• Work with Warehouse Manager and team on reducing shipment/delivery errors and putting necessary actions in place. Work with CSR and to minimize returns or negative customer concerns.
• Improve warehouse efficiency and provide ideas to reduce operations cost
• Ensure an effective and efficient scheduling process to maximize facility resources, inventory, and On-Time Delivery results
• Maintains SOPs with current and proposed new processes
• Completes necessary Activity/KPI Reports for Management
• Coordinates with other departments to facilitate efficient warehouse operations. (i.e. warehouse urgent requests)
• Understand, develop, and implement strategic objectives, capacity status, constraints, needs for growth in support of corporate goals and providing organizational recommendations as required to accomplish these goals
• Develop and maintain company/supplier partnerships based on mutual trust in order to enhance long term and cost-effective availability of materials.
• Establish and implement new, or revisions to, existing procedures to increase and achieve materials management efficiency, asset control, and asset utilization
• Eliminate waste of materials, utilities, staffing, and other company resources wherever possible
• Manage negotiations regarding outside suppliers to ensure adequate product availability, fair pricing, and up-to-date marketplace information
• Continually assess, develop, and staff the subordinate groups with the talent necessary to operate at a high level of accuracy and productivity
• Supervise regular cycle counts and periodic physical inventories to update and compare perpetual computer records
• Drive complex and cross functional supply chain efficiency/optimization projects that result in significant savings to Karoun.
• Develop a strong understanding of company, products, processes, and strategies. Understand the business production and distribution processes of perishable products and develop optimization strategies, to work within the given constraints or opportunities to maximize the benefits for the company.
• Help for developing annual budget related to supply chain and responsible for savings opportunities, tracking and reporting of all projects against annual budget targets.
• Build cross-functional consensus for new projects/opportunities/initiatives. This involves buy in from commercial, manufacturing along with supporting departments like QA, finance, etc.
• Ensure that the company cash flow target is achieved through the achievement of relevant Supply Chain efficiency projects.
• Ensure Service, Safety, and Turn over Levels are on target.
• Track and review warehouse related data, reports and metrics on regular basis and implement process based on the findings to improve process and efficiency.
• Analyze any and all planning related activities on the cost incurred to the company as a whole and not just Supply Chain team and decide on the appropriate course of action.
• Understand the annual budget, 3-yr Plan and work with a long term goal in mind.
• Support the development of supply chain team through project leadership and exposure to sound supply chain principles, including lean.
• Continuously seek ways to improve the existing processes and methods.
• Present data, findings, proposals, etc. to Executive Leadership Team when requested by CEO.
• Travel and / or extended or off work hours may be required

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.

Requirements

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

Business degree or other relevant.

Experience

• 5-7 years of progressive experience in a supply chain discipline, preferably in multiple disciplines (logistics/planning/transportation/customer fulfillment)
• 4 yrs minimum warehouse and operations management experience
• Project management experience
• SAP/ERP
• Strong computer skills in Word, Excel, and Warehouse Management related platforms/systems

Specialized Knowledge

• SAP
• Ability to lead multiple teams/projects is a must.
• 6 Sigma

Skills/Abilities

• Ability to apply Lean supply chain concepts is the key to success in this role.
• Ability to lead multiple teams/projects is a must.
• Demonstrated excellent communication, organizational, time management, people management, and persuasion skill set.
• Must be self-motivated, organized and be able to simplify complex issues for presentation to a cross functional audience
• Strong problem-solving and decision-making capabilities with the ability to navigate complex challenges.
• Interpersonal Skills: Collaborative and able to build strong relationships with internal teams and external partners.
• Contributes to a team culture that promotes continuous improvement, ownership, professional growth, and inclusion

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Group Behavioral Competencies

Ambition

• Performance: Challenging yourself and others in order to work efficiently and to deliver required business results
• Continuous Improvement: Looking for ways to continuously improve quality, efficiency/effectiveness of the Group performance.
• People Development: Identify areas for developing oneself and the others

Engagement

• Entrepreneurship: Manage the business as if it were theirs.
• Loyalty: Support positively and protect the Company
• Tenacity: Overcome the obstacles
• Accountability: Stand by one's commitment, deliver the results in a transparent manner.

With Simplicity

• Accessibility: Ensure relationships based on accessibility, modesty, and proximity
• Pragmatism: Work in a practical and effective manner (with common sense)
• Transparency: Act and communicate with clarity and transparency

Other

• Eligibility to participate in Incentive Plan.
• Schedule and additional requirements outlined below:

We promote work-life balance, but as Supply Chain Manager, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, trainings, events, company engagement activities, etc. Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]

• Job Type: Full-time

Working Conditions: This job operates in a Distribution Center/office environment with moderate to excessive noise and distractions. This role occasionally uses standard office equipment, such as computers or phones, and requires interaction with others on a regular basis. When moving about the warehouse areas may encounter areas that are cold, wet, slippery, obstructed, and loud and will be required to wear safety attire or protective gear. Most work is performed either sitting at a desk using a computer and phone, in WH, some lifting of supplies and materials, general labor, and occasional back up driving required. This position is challenged with frequent interruptions, side-bar meetings and competing priorities.- Requires the ability to sit and/or stand (may variate according to work being performed) for long periods of time, with frequent interruptions. Stand, sit or walk for extended periods of time (may vary according to work within WH and/or in office setting). Requires several hours per day of sitting and/or standing, getting up and down from chairs, and reaching, Handle or manage tools or equipment, bending, or carrying light loads- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel, Lift objects of various shapes, sizes and weights. Requires manual dexterity with normal hand and finger movements for typical office work. Talking, hearing, and seeing are important elements of completing assigned tasks. Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds approx. Working environment is usually in a Refrigerated food Warehouse and office setting, with occasional need to leave the premises; Tolerate hot or cold warehouse environments. Occasionally works overtime, evenings, or weekends in order to complete work or to attend meetings. Travel may be required

Physical demands: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job. Most work is performed either sitting at a desk using a computer and phone, and in the warehouse, some lifting of supplies and materials, general labor, and occasional driving required.- This position is challenged with frequent interruptions, side-bar meetings and competing priorities. Requires the ability to sit and/or stand (may variate according to work being performed) for long periods of time, with frequent interruptions- Stand, sit or walk for extended periods of time (may vary according to work within WH and/or in office setting)- Requires several hours per day of sitting and/or standing, getting up and down from chairs, and reaching, Handle or manage tools or equipment- bending, or carrying light loads- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel. Lift objects of various shapes, sizes and weights- Requires manual dexterity with normal hand and finger movements for typical office work- Talking, hearing, and seeing are important elements of completing assigned tasks. Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds- Working environment is usually in a Refrigerated food Warehouse and office setting, with occasional need to leave the premises; Tolerate hot or cold warehouse environments. Occasionally works overtime, evenings, or weekends in order to complete work or to attend meetings. Travel may be required

Office: While performing the duties of this portion of the job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to move about inside the office to access file cabinets, office machinery, etc. Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.

DC Non-Office: While performing the duties of this portion of the job, the employee may be regularly required to stand, sit, lift, talk, hear, reach, stoop, kneel, and use hands and fingers to operate machinery and move product.? This would require the ability to move around within a warehouse environment and stand and walk for prolonged periods.??Regularly communicates with others verbally to convey information and must be able to work in, on, around, over and under fixed equipment and machinery, manipulate multiple controls and machinery; to work in adverse temperature conditions, to wear and work in personnel protective equipment.? Specific physical demands associated with lifting limits, etc.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one.

We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

• Working on teams to accomplish goals
• Operating the cash register in a fun and efficient manner
• Bagging groceries with care
• Stocking shelves
• Creating signage to inform and delight customers
• Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

Job Title: Warehouse Associate
Employer: FedEx

Job Description:

As a Warehouse Associate at FedEx, you will be integral to the efficient operation of the warehouse, handling the movement, storage, and dispatch of goods. You will be responsible for loading and unloading shipments, sorting packages, and ensuring that all items are accurately documented and stored. Your role is vital in maintaining the flow of packages and supporting timely deliveries.

Key Responsibilities:
- Load and unload packages from delivery trucks and trailers.
- Sort and place materials or items on racks, shelves, or in bins according to organizational standards.
- Prepare packages for shipment by labeling, sealing, and securing them.
- Operate warehouse equipment such as pallet jacks and hand trucks.
- Perform inventory checks and maintain accurate records of incoming and outgoing shipments.
- Ensure the warehouse is clean, organized, and free of safety hazards.
- Assist with the coordination of shipping and receiving activities.

Qualifications:
- High school diploma or equivalent.
- Ability to lift and move packages up to 50 pounds.
- Strong attention to detail and accuracy.
- Basic computer skills and familiarity with warehouse management systems.
- Ability to work in a fast-paced environment.
- Strong organizational and time-management skills.

About the Job

Signal & Strand is partnering with a leading entertainment production company supporting one of the most prominent comedians in the industry. This high-performing team produces large-scale touring, podcast, and digital content projects while operating across multiple business and personal entities.

We are seeking a highly organized, detail-oriented, and operationally strong Executive Assistant to support the CEO/Founder. This role blends executive support with property oversight and requires someone who thrives in fast-paced, high-expectation environments.

This is a hands-on, high-trust position with significant exposure and responsibility.

The Mandate

Provide seamless executive and operational support across business and personal priorities while ensuring day-to-day logistics — including property operations — run efficiently, discreetly, and without friction.

Key Responsibilities

Executive Support

• Manage complex calendars, travel arrangements, and communications for the CEO/Founder
• Serve as gatekeeper for scheduling, correspondence, and priority management
• Coordinate HR logistics, onboarding, and contractor support
• Handle confidential information with discretion and professionalism
• Track priorities, take meeting notes, and ensure follow-through on key initiatives
• Oversee podcast and content production logistics
• Generate, track, and organize contracts, invoices, and payments
• Book meetings, dinners, travel, and personal appointments
• Manage receipts, payroll coordination, and administrative systems

Property Management

• Oversee operations across multiple properties (residential and office)
• Coordinate vendors, maintenance teams, and property staff
• Track budgets, expenses, and household operating costs
• Ensure properties run smoothly, securely, and efficiently

Ideal Profile

• 3+ years supporting a C-level executive or founder (entertainment industry experience strongly preferred)
• Experience managing residential and/or commercial properties
• Exceptional organizational skills and attention to detail
• High level of discretion, professionalism, and emotional intelligence
• Tech-fluent across Apple systems and tools including Microsoft Office, Google Workspace, ADP, Airtable, Notion, Basecamp, and similar platforms
• Comfortable operating in fast-paced, dynamic environments with shifting priorities

Location & Work Model

• West Hollywood, CA
• Onsite

Interested?

This search is being conducted with a high degree of discretion.

If this role aligns with your background—or you know someone with strong touring or live events operations experience who may be a fit—we welcome a confidential conversation.

Base Compensation Range

$75,000 - $110,000 USD

Senior Wholesale Account Manager - IN OFFICE ( West-Hollywood)

Luxury Jewelry

Full-time | In office

SHAY Jewelry is a luxury fine jewelry brand founded by a mother daughter duo and known for bold design, exceptional craftsmanship, and a strong global wholesale presence. For over two decades, SHAY has been stocked by leading retailers worldwide and worn by collectors who value both edge and elegance.

We are seeking a Senior Wholesale Account Manager to own and run our wholesale business end to end. This is a hands on, individual contributor role with real responsibility, autonomy, and growth potential. You will work closely with the founder and internal team to manage existing accounts, drive reorders, and support thoughtful wholesale growth.

This role is ideal for someone who wants full ownership without layers, enjoys being close to the business, and thrives in a founder led environment.

What you will own

• Manage all wholesale accounts domestically and internationally
• Serve as the primary point of contact for wholesale partners
• Drive sell through, reorders, assortments, and account strategy
• Data entry
• Build strong relationships with buyers and in store sales teams
• Lead market appointments, trunk shows, trainings, and follow ups
• Oversee the full order lifecycle from placement through delivery
• Partner with logistics to ensure smooth fulfillment and inventory reconciliation
• Collaborate with marketing and product teams on launches and key initiatives
• Analyze wholesale performance and provide clear insights and recommendations
• Identify smart opportunities for account growth and market expansion
• Represent SHAY Jewelry in a polished and professional manner at all times

Who you are

• 5+ years of experience in wholesale sales or account management within luxury, fashion, or fine jewelry
• Comfortable owning accounts independently without a large team
• Commercially minded with strong instincts around what sells and why
• Highly organized, proactive, and detail oriented
• Polished communicator who builds trust quickly
• Confident working directly with founders and senior leadership
• Strategic thinker who also executes and follows through
• Comfortable in a fast paced, entrepreneurial environment

Experience & skills

• Strong understanding of wholesale operations and retailer expectations
• Experience managing order lifecycles, reorders, and account logistics
• Familiarity with major retailer requirements including UPC and EDI
• Experience with Logicmate preferred but not required
• Advanced knowledge of Google Suite
• Willingness to travel as needed for markets, trainings, and client meetings

Why SHAY

• Opportunity to run wholesale at a growing luxury brand
• Close collaboration with the founder
• Real influence on the business
• Room for the role to grow and evolve over time
• Supportive, collaborative, and creative environment
• 401k 
• Health insurance 

Compensation

Competitive base salary plus commission or performance bonus, based on experience

Estimated range: $85,000–$120,000 

Location

West Hollywood

Full-time | In office

Company Description

Alera is the creator of Zensa Topical Anaesthetic, one of the fastest growing pharma skin care products in the tattoo, permanent makeup and medspa industries. (@zensaskin on IG). We are looking to add the right fit to our expanding team based in Los Angeles, CA. Having experienced tremendous growth over the past three years, Alera is looking for a part-time Creative Production Intern to assist in growing a sophisticated brand within the wellness space.

Role Title: Creative Production Intern

Location: In-office (West Hollywood)

Schedule: Flexible between 9-5 PM, Monday-Thursday

Commitment: 10-12 hours spread between 2-3 days per week (schedule can be arranged around school commitments)

Overview: Seeking an extremely detail-oriented, creative intern to support the production and management of a custom PR box campaign.

This role is primarily focused on hands-on creative production. The intern will be responsible for creating custom brand assets and assembling materials that will be sent to creators and partners as part of a campaign.

While the majority of time will be spent producing these custom pieces, the intern will also gain exposure to the full lifecycle of a marketing campaign — including logistics, shipping, creator coordination and performance tracking. The intern will work closely with the marketing team and gain insight into how creative production supports real-world campaign strategy and execution.

This is an ideal role for someone interested in creative production, experiential brand activations, influencer marketing and/or public relations.

This role is best suited for someone who enjoys detailed, hands-on creative work and production-focused projects.

What You Will Learn:

• End-to-end creative production, from concept to final delivery
• How influencer and PR campaigns are planned and executed
• Campaign production workflows and quality control
• Creator communication and relationship management
• Shipping, logistics and fulfillment coordination
• Marketing operations and process management
• Performance tracking and campaign reporting
• Cross-functional collaboration within a marketing team

Responsibilities:

• Help manually create, assemble and prepare customized marketing packages for shipment
• Support quality control and organization of campaign materials
• Coordinate shipping and maintain tracking logs
• Maintain organized project documentation and inventory records
• Assist with campaign tracking and performance data entry
• Support creator outreach follow-ups and communication tracking

General Requirements:

• Enjoys hands-on creative projects, crafts or detailed artistic work
• Exceptionally strong attention to detail
• Very organized and methodical
• Comfortable with repetitive and precision-based tasks
• Comfortable with ChatGPT, Canva and Excel
• Strong time management and reliability
• Interested in learning how marketing campaigns operate behind the scenes
• Comfortable working independently in a small team environment
• Appreciation for tattoo culture and the artistry of tattoo professionals is a plus

Physical/Task Requirements:

• Involves detailed hands-on work with miniature materials
• Requires steady hand and comfort performing precise, repetitive fine-detail tasks for extended periods
• Must be comfortable working at a very small scale with extremely careful accuracy

Compensation: $18/hour

Job Title: Marketing & Operations Associate (Startup All-Rounder)

Location: Los Angeles, CA (Hybrid: In-Office with Some Remote Flexibility)

Company: CORTS

About CORTS

CORTS is a female-founded performance wear brand redefining sport and style for the next generation of female athletes. Built at the intersection of performance, fashion, and culture, CORTS exists to empower female athletes in competition and everyday life.

We are an early-stage, high-growth startup building something iconic. Our team operates fast, thinks creatively, and executes with precision. Every team member plays a critical role in shaping the brand.

Role Overview

This is not a traditional assistant role.

We are looking for a hungry, proactive, and versatile team member who wants to be deeply involved in building a startup from the inside.

As a Marketing & Operations Associate, you will work directly with and report to the Marketing Director and CEO, supporting key initiatives across:

• Marketing
• Social media
• Influencer & athlete partnerships
• Brand activations
• Operations
• General business needs

This role is ideal for someone who thrives in a fast-paced, high-performance environment, is eager to work hard, and wants hands-on experience building a brand from the ground up.

No two days will be the same.

Responsibilities

Marketing & Social Media

• Assist in planning, creating, and executing social media content
• Support content shoots, campaigns, and brand activations
• Help manage athlete, influencer, and ambassador relationships
• Assist with community engagement, DMs, and customer interactions
• Coordinate marketing calendars and campaign timelines

Operations & Startup Support

• Support day-to-day business operations across departments
• Help coordinate photoshoots, events, pop-ups, and launches
• Assist with product launches and logistics
• Manage administrative and organizational tasks as needed
• Help ensure projects move quickly and efficiently

General Startup Support

• Jump in wherever needed
• Help solve problems and improve processes
• Be a reliable, proactive right hand to leadership

Who You Are

• 1–3 years of experience in a startup, marketing, social media, or operations role preferred
• Extremely hardworking and dependable
• Highly organized and detail-oriented
• Proactive self-starter who takes initiative
• Thrives in fast-paced, high-growth environments
• Positive attitude and team-first mentality
• Comfortable wearing multiple hats
• Strong communication skills
• Passion for sports, fashion, fitness, or culture is a plus

Bonus if you have experience with:

• Social media management (Instagram, TikTok)
• Content creation or production
• Influencer or athlete partnerships
• Shopify, Klaviyo, or similar tools
• Startup environments

This Role Is For Someone Who:

• Wants to build something meaningful
• Is excited to work hard and grow fast
• Is not afraid to take ownership
• Wants real responsibility early in their career
• Is excited to be part of a startup journey

What We Offer

• Direct access to founders and leadership
• Massive learning and growth opportunity
• Hands-on experience building a high-growth brand
• Fast-paced, entrepreneurial environment
• Competitive compensation

How to Apply

Please send your resume and a brief note on to :

• Why you want to work at CORTS
• Why you’d be a great fit for this role

Summary

We are partnering with a leading aerospace and defense manufacturer seeking a Senior Account Manager to serve as the primary liaison between the organization and key customers. This role is responsible for managing strategic customer relationships while coordinating internally across production, quality, planning, and logistics to ensure orders are delivered on time and aligned with contractual expectations - not a sales or BD focused role.

This position plays a critical role in driving customer satisfaction, managing pricing strategies and contracts, and ensuring accurate order management within a complex manufacturing environment.

Key Responsibilities

• Act as the primary point of contact for assigned customer accounts, maintaining strong relationships through proactive and responsive communication
• Develop and manage pricing strategies, including preparing quotation packages and supporting business cases for internal approval
• Review and negotiate customer contracts while ensuring compliance with internal policies and applicable regulations
• Evaluate purchase orders and terms & conditions to ensure alignment with company capabilities and contractual requirements
• Enter and manage customer orders and forecasts within the ERP system, ensuring accuracy of pricing, quantities, delivery schedules, and specifications
• Track order status and communicate lead times, shipment schedules, and delivery updates to customers
• Partner with internal teams including production, planning, quality, and shipping to resolve issues that could impact delivery performance or customer satisfaction
• Lead cross-functional efforts when operational challenges arise that could impact customer commitments
• Maintain accurate documentation related to customer forecasts, orders, contracts, and change orders
• Support internal and external audits related to contractual compliance
• Generate sales and performance reports to support operational reviews and customer discussions
• Contribute to internal initiatives focused on improving customer experience, order processing efficiency, and overall service delivery

Qualifications

• 8+ years of experience in account management, program management, demand planning, inside sales, or customer support within a manufacturing environment, preferably aerospace or defense
• Experience developing quotes, pricing models, and business cases aligned with company financial objectives
• Experience reviewing and interpreting customer contracts and purchase order terms
• Familiarity with government contracting requirements (FAR/DFAR) preferred
• Familiarity with AS9100 or regulated manufacturing environments preferred
• Must be a U.S. Citizen of Green Card holder due to the nature of the work performed