Logistics And Warehousing Jobs in Springfield

Reporting to the Director of Membership, the Membership Coordinator plays a key role in advancing NGA's membership strategy through day-to-day administrative and operational support. This position coordinates recruitment and retention initiatives and outreach to members, prospective members, and NGA Chapters. The Membership Coordinator works collaboratively across NGA departments to ensure members receive timely, high-quality service and a consistent, positive experience throughout their membership term.

Essential Duties and Responsibilities

Membership Recruitment & Retention Initiatives

• Execute membership recruitment, engagement, and retention initiatives across various member segments
• Execute new member onboarding processes to ensure positive initial experiences
• Utilize association management system to access member company records and add notes related to direct conversations
• Digest membership reports as provided by Director of Association Services & Data Management to track key metrics and recommend areas of focus based on net member growth goals
• Track member comments or concerns that could provide opportunities for NGA to adjust or evolve its tactics
• Respond to membership inquiries with professionalism and attention to detail
• Assist Director with planning and logistics for NGA member booth at GlassBuild and serve as a key staff representative for member booth during show hours
• Coordinate and execute NGA member recognition programs or activities (signs/plaques and/or receptions) at GlassBuild, conferences, and/or meetings
• Ensure member promotion collateral is included with event materials for GlassBuild, conferences, and/or meetings
• Assist with social media content coordination related to membership recruitment & retention initiatives
• Collaborate with additional staff to facilitate National Volunteer Week promotions for the benefit of NGA member volunteers

NGA Affiliated-Chapter Relationships

• Provide administrative support for Chapter administrator communications, virtual meetups and annual in-person meetup at GlassBuild
• Maintain Chapter contacts and communication records in CV
• Serve as point of contact for routine Chapter inquiries and requests
• Attend Chapter events to represent NGA membership when outlined in NGA’s annual budget

Stakeholder Relationships

• Provide administrative support for NGA's architect initiatives, including maintaining the AIA presentation library
• Assist with processing and issuing credits and certificates for approved presenters
• Help maintain the directory of approved presenters
• Support coordination of NGA’s architect education at GlassBuild and other architect-focused events
• Contribute to other stakeholder initiatives, as requested

Administrative Support

• Maintain organized files, records, and documentation for membership recruitment & retention initiatives
• Coordinate meetings, prepare agendas, and take meeting notes as requested
• Manage special projects and other duties as assigned by the Director of Membership, COO or CEO
• Assist in processing and distributing incoming NGA mail per established protocols at NGA’s Vienna, VA office
• Assist in processing checks and financial documents from NGA mail per established protocols at NGA’s Vienna, VA office
• Assist in picking up and unpacking return shipments from NGA events per established protocols at NGA’s Vienna, VA office

Qualifications

Education

• Bachelor’s degree or education and relevant experience

Experience

• Minimum of 3 years of administrative or association experience

Knowledge, Skills and Abilities

• Professional demeanor and strong customer service orientation
• Organized, detail-oriented and effective in time management
• Ability to manage and prioritize projects
• Highly effective verbal, written and interpersonal communication skills
• Excellent interpersonal skills and a collaborative work style
• Proficient computer skills and ability to use online and computer technologies to research and record information and data; previous experience with association management software
• Self-motivated, disciplined, and able to work with minimal supervision
• Ability to travel as job requires
• Follow NGA agreed-upon values and behaviors: Curiosity, Helping Each Other Succeed; Innovation; Understanding our Customers

Physical Requirements

• Occasionally lifts objects weighing up to 10 pounds
• Frequently reaches and grasps with arms and hands; Occasionally stoops and bends; Must have manual dexterity
• Ability to closely examine and inspect materials
• Ability to identify and distinguish colors
• Frequently uses a keyboard to enter or transform words or data
• Work is considered remote and performed in a home office environment where, at the responsibility of the employee, there are few physical discomforts due to dust, dirt, noise, and the like

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

The National Glass Association is an Equal Opportunity Employer

Customer Relations Associate Part-Time Virginia Campus

Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine’s core values – excellence and opportunity – infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine’s education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs.

Position Summary

The Customer Relations Associate provides essential front-line support by delivering friendly, accurate, and efficient service to students, families, faculty, and staff. This role is responsible for daily administrative tasks, clear and professional communication, and maintaining a welcoming environment at the campus. Through responsive customer service and attention to detail, the Associate helps ensure smooth campus operations and a positive experience for all community members.

Job Type: Part-Time

Reports to: Operations Manager

Location: VA Campus: West Falls

255 West Falls Station Blvd, Suite 160

Falls Church, VA 22043

Duties and Responsibilities, not limited to the following:

Campus Support

• Perform front desk responsibilities, maintaining a welcoming and professional environment.
• Answer incoming calls and provide accurate information to the public about Levine programs, locations, and services.
• Maintain up‑to‑date knowledge of programs, classes, and events featured on the Levine website.
• Check voicemail regularly and return calls promptly.
• Maintain and update the room reservation schedule.
• Provide support to campus faculty, including maintaining phone lists, submitting piano tuning requests, updating mailboxes, and assisting with event setups as needed.
• Offer basic administrative support for technology questions and troubleshooting.
• Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacations, sick days, and vacancies.

Event Support

• Set up, attend, and provide on‑site support for concerts, student recitals, and special events.
• Organize event logistics, including equipment, warm‑up rooms, and other site needs for studio recitals, master classes, lectures, and jams.
• Create programs for student recitals.
• Assist with campus events and programs during assigned evenings and weekends.

Part‑Time Work Schedule

• Monday’s: 1:00 PM – 9:00 PM
• Tuesday’s: 4:00 PM – 9:00 PM
• Wednesday’s: 4:00 PM – 9:00 PM
• Thursday’s: 4:00 PM – 9:00 PM
• Saturdays: Extra staffing as needed, avg 10 hours a month

Qualifications

• Pleasant, professional phone manner and customer‑facing demeanor.
• Excellent interpersonal and customer service skills.
• Previous customer service experience required.
• Strong computer skills, including Microsoft Word, Excel, Outlook, and basic database proficiency.
• Understanding standard office practices and ability to multitask effectively.
• Demonstrated ability to work collaboratively in a team environment.

Hourly Rate: $17.95

Equal Opportunity Statement

Levine Music is an Equal Opportunity Employer. Levine Music’s employment practices prohibit discrimination based on sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, age, genetic information, veteran status, or any other protected characteristic as defined by law.

Apply with cover letter and resume to

Position type: Hourly, non-exempt, remote (virtual) 

Hours: Flexible; typically 20 hours/week with heavier hours during the two main events l and the week(s) leading up to them (conference/summit week may exceed 40 hours; OT paid according to policy). Exact schedule will vary by season. 

Reports to: Deputy Executive Director 

Location: Remote, US-Based 

Duration: Ongoing/regular staff position, .5 FTE. 

Position summary: The Programs Coordinator supports various ASTA professional development, student events, and member management programs with strong project management, excellent communication, and a hands-on approach to production and logistics. 

Key responsibilities 

Conference and National Orchestra Festival (peak responsibilities) 

• Manage relationships with external service vendors (including exhibit hall/decorator, Soundwaves, and photography vendors), coordinating timelines, deliverables, and on-site needs to ensure seamless event production. 
• Serve as the Exhibit Hall Manager for the National Conference, acting as the primary ASTA contact for exhibit-hall operations—including oversight of opening and closing procedures, venue coordination for doors and locks, and on-site troubleshooting with vendors and exhibitors. 
• Coordinate shipping and freight logistics for ASTA staff materials and exhibitor deliveries, distinguishing between association-managed and exhibitor-managed shipments and ensuring timely inbound and outbound transport before and after each event. 
• Manage equipment logistics and inventory for conference sessions, masterclasses, and the National Orchestra Festival (audio/visual, staging, chairs, stands, microphones, instrument storage, rentals). 
• Coordinate with hotels, A/V vendors, venue staff, vendors, and stage managers to schedule load-in/load-out and ensure smooth session transitions. 
• Pre-event coordination of adult and student volunteers. 
• Facilitate and supervise onsite setup and troubleshooting for sessions, rehearsals, and performances. 
• Maintain and update equipment checklists, run sheets, and floor plans; manage emergency equipment spares. 
• Serve as the primary onsite logistics contact for Conference and Festival staff. 

Virtual String Teachers Summit (peak responsibilities) 

• Manage Calls for Proposals (CFP): set up intake forms, track submissions, coordinate review process, communicate decisions to submitters, schedule accepted sessions. 
• Coordinate presenter communications: orientation, logistics, materials collection, and tech checks. 
• Maintain program calendars, session databases, and post-event evaluation summaries. 
• Coordinate virtual event platforms, recording, and AV needs. 
• Provide basic content support: upload session materials to the LMS/website, ensure recordings are processed and accessible. 

Year-round program support 

• Support the Director of Professional Development on planning and producing of: 
• Webinars 
• Coordinate logistics: scheduling, registration, host/moderator duties, live tech support, and post-event recording distribution. 
• Produce webinars end-to-end: run tech checks, manage panelist orientation, moderate live Q&A when required, and ensure recordings and resources are uploaded to the LMS/website. 
• National Committees 
• Coordinate the application process, reviews, and notifications. 
• Assist with serving as Staff Liaison 
• Weekly management of the job board 
• Carry out annual projects (e.g., website updates and page management, database deduplication and address verification) and other time-intensive initiatives that improve systems, data integrity, and member services. 
• Other duties as assigned — provide flexible, team-oriented support across programs and events as priorities evolve. 

Required skills & qualifications 

• 2+ years of experience with large scale events (music preferred), in event production, program coordination, or conference logistics (association or nonprofit experience preferred). 
• Demonstrated experience with conference AV/equipment logistics and vendor coordination. 
• Strong project and time management skills; ability to prioritize and triage during live events. 
• Comfortable with virtual event platforms (Zoom) and basic A/V tech. 
• Excellent written and verbal communication skills. 

Working conditions & travel 

• Remote with required travel to the National Conference and National Orchestra Festival (travel expenses covered or reimbursed per ASTA policy). 
• Peak periods (conference prep, Conference/Festival week, Summit prep, Summit week) may require longer days and weekend work; compensatory time/overtime will be provided per ASTA policy. 
• Ability to travel (typically 1 conference/year; attendance required). 
• • Reliable home office setup and high-speed internet. 
• • Ability to lift/move equipment on conference site (or supervise others to do so) as needed. 
• Virtual attendance required for the annual Virtual String Teachers Summit 

Compensation 

The hourly rate for this role is $30.00. 

Application Requirements

Applications must include a cover letter (not to exceed 1 page) and resume (not to exceed 3 pages) to be considered.

Timeline 

• Nov. 10 – Applications Due