Logistics And Warehousing Jobs in Fairview, NC

Title: Executive Operations Associate (Part-Time, Hybrid or Remote)

Location: Asheville, NC (preferred);or Remote for the right candidate (US, Eastern or Central time zone)

Type: Contract

About Serve Freight

Serve Freight is a high-reliability logistics operator specializing in complex freight execution for mid-market shippers and project-driven industries. We manage transportation, warehousing, and value-added logistics programs for companies that cannot afford missed delivery windows, broken communication, or unreliable carriers. We are scaling fast in 2026 and building the operational infrastructure to support it. This role is part of that buildout.

The Role

We are hiring an Executive Operations Associate to serve as a direct operational support to our CEO. This is not a traditional Executive Assistant position. It is a hybrid role that combines structured administrative support with process ownership, cross-functional coordination, and limited autonomous decision-making.

You are the person who keeps the CEO out of the weeds so he can focus on the things only he can do. You manage the recurring operational rhythm, handle the tactical items that pile up, and make the small decisions that would otherwise sit in a queue waiting for approval.

60% of your time will be structured, recurring work. 40% will be ad hoc problem-solving and cross-functional coordination.

What You Will Do

Executive & Calendar Management

• Manage the CEO's calendar: scheduling, rescheduling, conflict resolution
• Triage and prioritize the CEO's inbox
• Coordinate travel logistics
• Prepare meeting agendas, pre-reads, and follow-up action items

Data, Dashboards & Financial Support

• Pull and format weekly operational dashboards from Turvo, QuickBooks, and HubSpot
• Run down accounts receivable discrepancies and flag issues
• Prepare financial summaries and talking points for leadership meetings
• Support the company's strategic advisor with slide deck preparation and data pulls

Process & SOP Ownership

• Draft and maintain internal SOPs for recurring operational processes
• Document workflows across departments as they are formalized
• Research and recommend operational tools within defined budget parameters
• Integrate approved tools into existing workflows

Operational Problem-Solving

• Investigate and resolve minor operational issues across departments before they reach the CEO
• Triage which priorities you can personally handle vs. what needs to be escalated
• Reschedule initiative timelines when circumstances change
• Coordinate with internal team members across operations, accounting, and brokerage

Decision-Making Authority

This role carries real decision-making responsibility within defined boundaries. You will not be waiting for approval on every task.

You will decide: which tools to investigate, which software to select within budget, how to reschedule internal timelines, how to triage and route requests, and how to resolve calendar conflicts.

You will escalate: any commitment to external parties, expenditures above threshold, changes to sales or pricing, and strategic or partnership decisions.

Who You Are

• 2-5 years in operations, executive support, or chief of staff-adjacent roles at a growing company (under 50 employees preferred)
• Comfortable wearing multiple hats and operating across departments
• Can make decisions without perfect information; does not freeze with ambiguous direction
• Strong written communicator: SOPs, slide decks, and emails without heavy editing
• Data-literate: can pull and present operational and financial data without being an analyst
• Understands the 1099 contractor model

Tools You Will Use

Turvo (TMS), QuickBooks Online, HubSpot (CRM), Google Workspace, Slack, Notion, Excel/Sheets. You do not need to be an expert in all of these on day one, but you should be comfortable learning quickly.

What Success Looks Like

At 30 days: The CEO has measurably more free time. Recurring tasks are transferred and running on schedule.

At 60 days: You are proactively resolving minor issues before they reach the CEO. You have recommended or implemented at least one process improvement.

At 90 days: The CEO feels like you are an extension of himself. Internal stakeholders engage with you directly. Minimal oversight needed.

What This Role Is Not

• Not a calendar-only EA role
• Not a system administrator or IT role
• Not a sales or business development role
• Not full-time. ~20 hours/week with a defined task structure
• Not a strategic advisory role. You execute and support.

Details

• $35-$40/hour, depending on experience
• ~20 hours/week
• 1099 independent contractor
• Remote, US-based (Eastern or Central time zone)
• Start: March/April 2026

How to Apply

Send a short note (not a cover letter) to with the subject line: Executive Operations Associate - [Your Name]

Answer these four questions:

• Tell us about a time you made a decision on behalf of an executive. What was the situation, what did you decide, and what happened?
• Describe a process you built or improved at a previous company. What was broken, what did you change, and what was the result?
• Give an example of a time you had to figure something out with almost no direction. How did you approach it?

No form letters. No AI-generated cover letters. We read every response.

Title: Head of Brokerage Operations

Location: On-site or Hybrid (Asheville, NC)

Reports to: CEO

Type: Full-Time, Salaried

Compensation: $105,000 - $130,000 base + performance bonus

This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.

About Serve Freight

Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.

The Role

As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.

Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.

This role is for an operator who doesn’t just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.

Role and Responsibilities

• Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
• Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
• Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
• Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
• Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
• Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
• Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
• Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.

What You Will Do

First 30 Days

• Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
• Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
• Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
• Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
• Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
• Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
• Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.

Days 31-90

• Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
• Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
• Run the first monthly performance reviews using real data and the KPI framework.
• Design and document a structured onboarding program for all future operations and carrier sales hires.
• Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
• Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
• Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
• Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
• Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.

Days 91-180

• All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
• Deploy 2-3 automations that eliminate manual work and reduce error rates.
• Launch incentive programs tied to operational KPIs.
• CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
• Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
• Begin scoping operational playbooks for future division expansions.
• Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
• Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.

What You Bring

Required

• 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
• Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
• Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
• Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
• Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
• Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
• Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
• Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
• Experience building or leading training and onboarding programs.

Preferred

• Experience building operational dashboards or recurring performance reports.
• Background in process automation (Zapier, Make, or TMS-native tools).
• Experience in a high-growth or founder-led environment, wearing multiple hats.
• Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
• Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
• Experience managing or providing operational leadership to remote teams.

Overview

We are seeking a driven and team-oriented Preconstruction Manager to lead and manage the preconstruction phase of our commercial construction projects across healthcare, education and municipality. The ideal candidate brings both estimating expertise and real-world operations experience, working side-by-side with our Operations team to ensure a seamless transition from concept through construction. We are looking for someone who takes ownership, builds strong relationships, and thrives in a collaborative, high-performance environment. A strong understanding of Construction Management-at-Risk (CMAR) and Design-Build delivery methods is essential.

Key Responsibilities:

Lead all aspects of the preconstruction process, including budgeting, estimating, preconstruction, scheduling, and client coordination, with full ownership of deliverables.

Partner closely with Operations teams throughout preconstruction to align on scope, logistics, constructability, staffing, construction scheduling and execution strategy.

Develop and manage preconstruction schedules, milestone tracking, and client facing deliverables.

Support business development efforts including proposals, interviews, conceptual budgeting, and relationship-building with clients and industry partners.

Provide detailed cost estimates with quantity takeoffs, value engineering analyses, and GMP proposals with a focus on accuracy and transparency.

Lead presentations to the client including cost updates, scope alignment discussions, and value engineering recommendations that build trust and confidence.

Provide proactive constructability input during design to identify and reduce risk early, control cost, and drive solutions to protect our clients and our company.

Develop and maintain strong, long-term relationships with our trade partners to foster collaboration, competitive pricing, accountability, and shared success.

Solicit and analyze subcontractor and supplier pricing to ensure comprehensive coverage and strategic buyout planning.

Ensure a smooth and well-communicated transition from preconstruction to the Operations team, setting the project up for field success.

Qualifications:

We are looking for highly motivated self-starters that have these attributes; Organized, self-aware, competitive, sense of urgency, positive attitude with high integrity!

Bachelor’s degree in Construction Management, Engineering, or a related field preferred.

5+ years of experience in commercial construction with strong estimating/ preconstruction and/ or operations leadership experience.

Experience leading both trade facing pricing efforts and client-facing deliverables.

Strong understanding of CMAR and Design-Build delivery models.

Strong financial acumen with the ability to analyze cost, risk, and strategy.

Excellent communication and leadership skills with the ability to build trust internally and externally.

Demonstrated ability to build strong relationships with clients, design partners, and trade partners.

Ability to read and interpret construction drawings, specifications, and contracts.

Compensation & Benefits:

Competitive salary based on experience

Strong Bonus Program

Car allowance or company vehicle

Comprehensive health benefits and paid vacation

Employee-focused culture with strong career growth opportunities

Relocation assistance is available for the right candidate.

Job Type: Full-time

Pay: Dependent on Experience

Benefits:

Comprehensive Benefits Package: Health Insurance, STD, LTD, and Life Insurance Options

Dental and Vision Coverage

Optional Life Insurance for Employee & Spouse

401K Plan with match

Bonus Eligibility

Vehicle Allowance, Fuel Cards, and Per Diem (when applicable)

Paid Vacation and Sick Leave

6 Holidays

Overview

We are seeking an experienced Lead Construction Superintendent to oversee and manage commercial construction projects from inception to completion in the healthcare, K-12, and higher education sectors. The ideal candidate will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards. This role requires strong leadership skills, a deep understanding of construction processes, and the ability to effectively communicate with various stakeholders.

Key Responsibilities:

• Lead all on-site construction activities, ensuring projects are completed on time, within budget, and to the highest quality standards.
• Manage subcontractors, schedules, and site logistics to maintain a safe and efficient work environment.
• Collaborate closely with project managers, engineers, and clients to align goals and expectations.
• Enforce safety protocols and regulatory compliance, fostering a strong safety culture.
• Utilize experience in both new construction and renovations to navigate project challenges effectively.
• Client & Stakeholder Relations: Maintain strong relationships with customers, contractors, suppliers, and employees to ensure successful project delivery.
• Project Planning & Schedule Management: Maintain and manage construction schedules, including short interval production schedules.

Qualifications:

• We are looking for highly motivated self-starters that have these attributes; Organized, self-aware, competitive, sense of urgency, positive attitude with high integrity!
• 7+ years of experience as a Superintendent leading commercial construction projects.
• Proven expertise in Commercial Construction specifically healthcare, K-12, and/or higher education construction.
• Strong leadership and communication skills to manage field teams and subcontractors.
• Ability to read and interpret construction drawings, schedules, and specifications.
• Experience with construction management-at-risk (CMAR) project delivery is a plus.

Compensation & Benefits:

• Competitive salary based on experience
• Strong Bonus Program
• Car allowance or company vehicle provided.
• Comprehensive health benefits and paid vacation.
• Employee-focused culture with strong career growth opportunities.

Relocation assistance available for the right candidate.

Job Type: Full-time

Pay: Dependent on Experience

Benefits:

• Comprehensive Benefits Package: Health Insurance, STD, LTD, and Life Insurance Options
• Dental and Vision Coverage
• Optional Life Insurance for Employee & Spouse
• 401K Plan with match
• Bonus Eligibility
• Vehicle Allowance, Fuel Cards, and Per Diem (when applicable)
• Paid Vacation and Sick Leave
• 6 Holidays/Personal Days

Overview

We are seeking a driven and team-oriented Preconstruction Manager to lead and manage the preconstruction phase of our commercial construction projects across healthcare, education, and municipality sectors. The ideal candidate brings both estimating expertise and real-world operations experience, working side-by-side with our Operations team to ensure a seamless transition from concept through construction. We are looking for someone who takes ownership, builds strong relationships, and thrives in a collaborative, high-performance environment. A strong understanding of Construction Management-at-Risk (CMAR) and Design-Build delivery methods is essential.

Key Responsibilities

• Lead all aspects of the preconstruction process, including budgeting, estimating, scheduling, and client coordination, with full ownership of deliverables.
• Partner closely with Operations teams throughout preconstruction to align on scope, logistics, constructability, staffing, scheduling, and execution strategy.
• Develop and manage preconstruction schedules, milestone tracking, and client-facing deliverables.
• Support business development efforts including proposals, interviews, conceptual budgeting, and relationship-building with clients and industry partners.
• Provide detailed cost estimates with quantity takeoffs, value engineering analyses, and GMP proposals with a focus on accuracy and transparency.
• Lead client presentations including cost updates, scope alignment discussions, and value engineering recommendations that build trust and confidence.
• Provide proactive constructability input during design to identify and reduce risk early, control costs, and drive solutions that protect both the client and the company.
• Develop and maintain strong, long-term relationships with trade partners to foster collaboration, competitive pricing, accountability, and shared success.
• Solicit and analyze subcontractor and supplier pricing to ensure comprehensive coverage and strategic buyout planning.
• Ensure a smooth and well-communicated transition from preconstruction to the Operations team, setting the project up for field success

Qualifications

We are looking for highly motivated self-starters who are organized, self-aware, competitive, possess a strong sense of urgency, and maintain a positive attitude with high integrity.

• Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
• 5+ years of experience in commercial construction with strong estimating/preconstruction and/or operations leadership experience.
• Experience leading both trade-facing pricing efforts and client-facing deliverables.
• Strong understanding of CMAR and Design-Build delivery models.
• Strong financial acumen with the ability to analyze cost, risk, and strategy.
• Excellent communication and leadership skills with the ability to build trust internally and externally.
• Demonstrated ability to build strong relationships with clients, design partners, and trade partners.
• Ability to read and interpret construction drawings, specifications, and contracts.

Benefits

• Comprehensive benefits package: Health Insurance, STD, LTD, and Life Insurance options
• Dental and Vision coverage
• Optional Life Insurance for employee and spouse
• 401(k) plan with match
• Bonus eligibility
• Vehicle allowance, fuel cards, and per diem (when applicable)
• Paid vacation and sick leave
• 6 holidays