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We are seeking a Manager of Performance Improvement to join our team.

Starting Salary: $55,000 - $61,000 (Salary)

We are seeking a Manager of Performance Improvement to join our team. Your role will ensure quality services are being provided to the children and families throughout Cornerstones of Care by working with program leaders of all levels by analyzing data to report progress and performance trends. As a member of the Admin PQI team, you will work with other team members and report to our Senior Director of Performance Excellence.

WHAT YOU WILL DO:

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• Assists with the development and monitoring of basic dashboards, and other performance reporting tools, and routinely updates compliance reports that monitor organization performance, outcomes, quality, safety, health, and finance for the organization.
  
  
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  • Partners with program teams to use data within the Performance and Quality Improvement (PQI) framework, including informing and refining logic models, understanding trends and variation, and supporting continuous learning and improvement rather than compliance-only reporting.
    
  
  
  
• Compile, analyze, and share results and trends for quarterly reports for assigned programs, committees, and initiatives to report outputs and outcomes on performance measures and assist with internal programmatic benchmarking opportunities.
  
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  • Initiate/participate in meetings with all levels of staff to process the results of performance reports and share data trends to support reflection, decision-making and improvement planning.
    
  
  
  

WHAT YOU WILL BRING:

Our ideal candidate will have 3-5 years of program improvement experience and the following:

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• Bachelor's degree, Master's preferred
  
• Use of Excel
  
• At least 21 years of age and pass background check, physical, and drug screening
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

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• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

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• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

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• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

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• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
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  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer

ACCOUNTABILITY:

The position of Cell Leader is a key catalyst on a manufacturing Cell Team, who works in conjunction with Process Engineering, Quality Engineering, and hourly Cell associates to manufacture or assemble a component or major assembly. As such, this individual must supervise a group or groups engaged in various activities in the Operations organization, and act with urgency to direct the resolution of technical and logistics problems and the introduction of measures to improve operations and customer relations.

TYPICAL DUTIES:

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• Set work priorities aligned to satisfy company, customer demand and on-time delivery metrics. Collaborate with planner and peer Cell Leaders to schedule work through the various manufacturing work centers and manage work center to assure adequate flow of production. Manage line balance ensuring the pacing process is adequately staffed to maintain desired output levels. Hold direct reports accountable to meet Operating, OTD, Quality, and Safety metrics. Ensure direct reports are fully engaged performing value added work.
  
• Develop and implement action plans to meet department goals in the areas of labor efficiency, labor utilization, housekeeping, on-time delivery and productivity improvements. Perform regular daily audits of key processes to ensure optimum process performance and use of latest operation sheets,
  
• Maintain department/cell metrics. Ensure all direct reports understand their cell metrics and how they impact/improve each metric. Monitor Utilization rate in cell is at acceptable level (direct vs. indirect), Labor Efficiency (by person, by job), Quality Performance (Maintain Quality log), enforce work rules (breaks, cell phones, newspapers, etc.), ensure TPM/PM is being completed.
  
• Coach direct reports in maintaining accurate reporting of employee time, vouchering and work performance within the area. Develop and maintain Skills Matrix for accurate identification of workforce capabilities and cross train to support business need.
  
• Encourage employee involvement in and ownership of continuous improvement activities focused on LEAN and waste reduction. Implement and maintain 6S in Cell.
  
• Develop, plan and implement continuous quality improvement through teams within the area of responsibility to attain World Class Quality. Ensure PDR's are written quickly & thoroughly. Initiate PRB review on suspect parts in a timely manner. Support weekly PRB meetings to determine RCCA and develop rework scenarios where possible. Respond to production problems by personally investigating and resolving such problems with hourly and salaried personnel to assure a continuing flow of product. Utilize formal problem solving methodologies to discover and eliminate root cause.
  
• Actively participate, recommend, and initiate improvement in our EH&S practices and procedures.
  
• Reward and recognize associates on a regular basis and support programs that encourage employee involvement and recognition.
  

QUALIFICATIONS:

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• 5-10 years' experience working in an aerospace manufacturing environment
  
• Prior experience in a unionized facility is preferred
  
• Proficient in Microsoft Office applications
  
• Excellent process and problem solving skills
  
• Effective communication skills, including verbal (logical and organized), written, listening and presentation
  
• Experience with ERP systems
  
• Team player with strong people skills
  
• Ability to communicate with and influence employees and management at all levels
  
• Decisive and capable of dealing with conflict and resolving issues promptly
  
• Take charge individual with clear sense of urgency
  
• Proven track record of meeting commitments with the highest standards of ethics and integrity
  
• Demonstrated experience in continuous improvement initiatives, root cause corrective action methodology, visual factory management, statistical process control techniques, quality assurance processes, coaching and performance management, safety practices, operations metrics/dashboard measurement.
  

EDUCATION:

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• Bachelor's degree in Operations Management, Business Management or equivalent work experience will be considered.
  

This position is currently accepting applications.

Apply Now

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• REQUIRED: NetSuite experience
  
• PREFERRED: Ability to work with multiple levels within the organization to document and collect requirements and then translate these requirements into intuitive, actionable reporting solutions through NetSuite Analytics Warehouse (NSAW).
  
• Create standards for reporting, dashboards, and visualization solutions.
  
• Creates reusable data models that are aligned to governance and department standards.
  
• Document business definitions, data logic and repot specifications.
  
• Create standards around change management for data models and NSAW.
  
• Validate and ensure data accuracy, consistency and reliability across all data models and reporting.
  
• Create documentation, hands on training and recorded training to increase end user acceptance and engagement.
  
• Other duties as assigned.
  

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• Bachelor's degree in computer information systems, or related field.
  
• 5-10 years hands on experience.
  
• Experience with Power BI, Tableau, NetSuite Analytics Warehouse, or other major Business Intelligence Tools.
  
• Transforming complex enterprise data into usable models, and visual designs for end users.
  
• Effective analytical thinking and problem-solving skills, with ability to translate business questions into analytical requirements
  
• Effective communication skills for partnering with non-technical stakeholders and document, validate and provide quality assurance skills.
  
• Must be a US Citizen
  
• Excellent verbal and written communication skills.
  

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• Proficient in Microsoft Office Suite or related software.
  
• Excellent organizational skills and attention to detail.
  
• Excellent interpersonal skills.
  

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• Microsoft Office Suite or related software.
  

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• No supervisory responsibilities for this position.
  

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• Prolonged periods of sitting at a desk and working on a computer.
  
• Must be able to lift 15 pounds at times.
  
• Frequently required to stand, walk, stoop, kneel, crouch, or crawl.
  

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• Health Benefits - (Medical, Dental & Vision Insurance)
  
• Flexible Spending Account Options
  
• 401K Plan
  
• Employer paid Life & Disability Insurance
  
• Paid Time Off
  
• Employee Referral Program
  
• Employee Assistance Program (EAP)
  

Key Role Description

Responsibilities primarily involve day-to-day support of pipeline and terminal process control systems and associated applications, including, but not limited to, distributed regulatory control systems (SCADA and LDS systems), programmable logic controllers (PLCs), and process history data systems. Responsibilities also include support for the control portion of MIPC pipeline and terminal projects and day-to-day technical support to various other departments within the organization including operations, reliability, and IT. Much of the work is project-orientated and requires working on a number of projects and priorities simultaneously.

Role Specific Competencies

At Monroe, we have identified nine specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management /Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

* Responds to the day-to-day needs of MIPC's pipeline and facilities, particularly where those needs are impacted by the process control or process data history systems.
* System Configuration and Administration.
* Databases and Graphical Displays for Control Room Operations
* System interfaces, business data processes, and reporting.
* Work with Regulatory Compliance, Operations, and Reliability and Maintenance Departments on projects to determine points that need to be brought back into the SCADA system when performing SCADA integration of remote field sites.
* Participate in detailed CAT and lineouts testing to meet regulatory requirements.
* Work closely with the IT and third-party SCADA vendor to configure and test communications from the SCADA System to remote PLC's and Flow Computers.
* Work with field personnel in a real-time environment to troubleshoot data problems and communication problems between the remote PLC site and SCADA.
* Work with the pipeline controllers to make sure the SCADA application is always providing them the ability to control the pipeline.
* Develops system application specifications utilizing business knowledge and tests developed programs to ensure proper functionality and implementation
* Provide 24x7 support to the Control Center
* Supports other functions such as:
o Communications troubleshooting (primary and backup)
o MIPC IT support
o Maximo programing liaison
o Leak detection support
o IT/PLC critical spare list development
o Cybersecurity training
o Other systems: TopTech, tank gauge system, Omni Flow Computers

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.
* Responsiveness to off-hours, weekends and holidays issues may be required.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Education, Experience, and Skill Requirements

* Bachelor degree in Computer Science, Engineering or equivalent. Experience will be considered in lieu of degree.
* 2-5 years of experience with SCADA/PLC systems
* Gas, and/or Liquids pipeline experience preferred with a working knowledge of measurement technologies, process control automation, device protocols, networking, and telecommunications.
* Strong problem solving, technical, and functional skills with the ability to multi-task.
* Detail-oriented with strong analytical and troubleshooting skills and be willing to learn.
* A working knowledge of real-time systems, particularly SCADA systems or PLCs and RTUs is preferred.
* Solid Microsoft skills with an emphasis in advanced Excel. Pluses include; SQL and Microsoft development tools .Net and Visual Studio.
* A basic understanding of pipeline hydraulics.
* A basic understanding of PLC and RTU communication protocols and TCP/ IP communications.
* SCADA application with remote site integration experience.
* Familiarity with PHMSA Control Room Management (CRM) processes and guidelines.

65 % Inside Work 35% Outside Work 5 % Extreme Temperatures
10 % Excessive Noise 90 % Sitting 10 % Standing
90 % Operating Computer 20 % Lifting 40 lbs. 10 % Traveling
10 % Exposure to Hazards

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• Day to Day:
  
  • 
    
  • Looking for a product owner.
    
  • As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
    
  
  
  
• Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
  
• 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
  
• 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
  
• 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
  
• 15% Validate the business need for solutions to business problems and process improvements.
  
• 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
  
• 10% Provide input on the business direction for system changes.
  
• 5% Mentor less experienced business systems analysts
  

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• Some type of Agile ALM like Agility or Jira
  
• Defect management tools
  
• Release Management tools
  
• In depth knowledge of writing User Stories w/ Acceptance Criteria
  

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• Visio, SQL, Insomnia
  
• Agile Certifications (e.g., CSPO, PMI-ACP)
  
• Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
  

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• Demonstrated expertise in the concepts of the supported business unit.
  
• Demonstrated knowledge of standard industry practices and procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Able to influence and negotiate solutions to business problems.
  
• Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical and conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  
• Has a conceptual understanding of project management techniques.
  

Accountability:

Develop, implement, and troubleshoot CNC program designs. Provide technical expertise in collaboration with functions across the organization to achieve project goals. Work closely with production to solve problems. Use strong analytical design and project management skills along with product expertise to meet customer requirements.

Essential Functions and Duties:

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• Prepare computer programs to control CNC machine operations using CAD/CAM terminal (Siemens NX and MasterCam).
  
• Prepare flow charts, documents and sequence logic and write complete sequence of machine operations necessary to complete cycle.
  
• Analyze engineering drawings for materials, process fabrication and design elements.
  
• Specify patterns on programming sheet for way part is to be machined.
  
• Assure program meets target cycle time and program generates geometry to customer requirements.
  
• Select appropriate cutting tools, speeds and feeds, tool path application necessary to perform the operation.
  
• Assist in the concept design of required tools and gages, support changes to existing tools and fixture as improvements are identified.
  
• Support lean activities both within the Engineering group and across the organization.
  

Complexity of Tasks:

Requires strong verbal and written communication skills along with advanced interpersonal skills. Strong project management skills are essential. Must be able to collaborate with other departments and functions in achieving project goals. Use available resources to support customer needs and expectations on both a national and international level.

Qualifications:

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• Bachelor's Degree in an engineering discipline preferred and/or equivalent experience.
  
• Ten or more years direct experience in multi-axis programming of Aerospace machining operations and materials.
  
• Ability to program in appropriate programming language using either a CAD/CAM terminal and/or manually generated.
  
• 3D modeling sketcher, assemblies, lathe, and drafting capability in Siemens PLM (NX 8.5) or later version
  
• CAD/CAM software: Siemens NX and MasterCam required
  
• Full multi-axis (5+) or partial (3+1) and general CNC machining/programming experience with lathes, milling machines, and mill/turns. Grinding experience preferred.
  
• CG Tech Vericut experience required.
  
• Capable of debugging programs and working closely with shop floor and inspection personnel.
  
• Some tool design experience preferred.
  
• Proper application and knowledge of various cutting tools and holders to efficiently complete program operations.
  
• Must be a team player and have the ability to work closely in a shop environment.
  
• Seek ideas for continuous improvement; suggest and encourages innovative ideas to improve current systems and processes.
  
• Working knowledge of Microsoft office application software to include Word, Excel and PowerPoint required
  

This position is currently accepting applications.

Apply Now

The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water (Water and Wastewater Services Division).

Performs skilled operational and regulatory work in the testing and treatment of City water in compliance with all applicable regulations and guidelines.

Works under general supervision, independently developing work methods and sequences.

Requires six (6) months experience in operation or maintenance of mechanical, hydraulic, or electrical equipment similar to that utilized in treatment plant operations or completion of the Pre-Apprenticeship program in either Water Operations or Wastewater Operations through Junior Achievement of South Florida.

Must obtain the Class C Water or Wastewater Plant Operator License within two (2) years of hire.

Preferences

* Vocational /Technical school certification or Associate's Degree or higher in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Administration or closely related field.

* Possession of a C, B or A Florida State Operator license in Water Treatment.

* Possession of a C, B, or A Florida State Operator license in Wastewater Treatment.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.

Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.

Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.

Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.

Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.

Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.

Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.

Performs related work as assigned.

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
• Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to toxic/caustic chemicals.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

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• Need to be able to travel for the first 2 weeks of job for onboarding training and safety education (travel to company site for training - travel paid by company)
  

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified's clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations.

***** Location: ideal candidate will be residing in the Houston area

What You'll Do:

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• Meet or exceed top line revenue and profitability targets for sales territory/portfolio.
  
  
• Creates account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals.
  
  

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• Secure new sales opportunities in target markets/portfolios. Establishes strategic deals and leads with a solutions-based sales methodology.
  
  

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• Ensures sales standards are met by building strong industry relationships within targeted customers. Utilizes a deep understanding of customer technology applications.
  
  

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• Develops annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Reports and forecasts achievements to goals on a monthly and quarterly basis.
  
  
• Drives opportunities that include cross selling of other Business Units products and services. Remains up to date on technology changes within the industry to identify areas of opportunity.
  
  

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• Maintain a strong working knowledge of solution offerings and technology changes within the industry.
  
  
• Works closely with internal partners and stakeholders acting as the team leader for Diversified's delivery of proposals for client RFP opportunities. Functions as the lead customer relationship manager for accounts.
  
  
• Ability to understand and identify buyer motivations and requirements across various Business Units and levels of the organization.
  
  
• Strong understanding and ability to research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives.
  
  
• Travels to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations.
  
  

Non-Essential Functions:

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• All other duties as assigned.
  
  

What You'll Bring:

Required Skills/Qualifications:

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• 3+ years of outside sales.
  
  
• 2+ years of AV industry experience, preferred
  
  
• Solution selling experience preferred.
  
  

Skills:

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• Experience working with CRM platforms. Sales Logic knowledge is a plus. Good working knowledge of MS Office.
  
  

Competencies:

Excellent verbal and written communication skills. Highly accountable and performance driven with a high level of integrity. Strong problem-solving ability and analytical acumen. Highly adaptable and high sense of urgency. Organization, time management and an entrepreneurial mindset. Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation.

Work Environment:

This position will travel 20% of time. Must be able to remain in a stationary position for 50% or the time. Occasionally will ascend/descend a ladder to service or install equipment. Must be able to lift 20 lbs. on a frequent basis.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.