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8,267 positions found
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Locations: Boston | Chicago | Pittsburgh | New York | Brooklyn | Miami | Dallas | San Francisco | Seattle | Los Angeles | Manhattan Beach | Washington
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
We Are BCG X
We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.
What You'll Do
About the AISI Fellowship
The Boston Consulting Group’s AI Science Institute (AISI) is launching a postdoctoral fellowship program designed to empower the next generation of applied science leaders. This elite, industry-adjacent program offers PhDs and early-career scientists the opportunity to work on some of the world’s most complex and high-impact scientific problems using cutting-edge AI, in collaboration with top-tier partners across aerospace, healthcare, energy, and materials science.
Fellows will operate at the intersection of foundational research, real-world deployment, and strategic impact, helping shape breakthrough workstreams with AISI partners.
Unlike traditional academic or big-tech postdocs, AISI fellows work on problems where the science, the data, and the deployment context are all partially undefined. Fellows are expected not only to advance models or methods, but to shape problem formulation, data strategy, and downstream impact alongside senior scientists, engineers, and industry leaders.
What You'll Bring
- Lead or contribute to multi-disciplinary research initiatives that apply machine learning, simulation, optimization, or GenAI to real-world scientific domains.
- Collaborate with BCG X teams and external stakeholders, including scientists, engineers, business leaders, to frame and solve complex technical problems.
- Author internal and external research outputs, with opportunities to publish in top journals or co-develop IP with partners.
- Design reproducible, scalable workflows that translate state-of-the-art models into practical tools for discovery and experimentation.
- Serve as a scientific ambassador across AISI projects, bringing rigor, creativity, and a passion for impact.
- Engage directly, as appropriate, with client or partner R&D teams to translate research insights into deployable solutions, with support from senior BCG X leaders.
- Contribute to AISI priority research themes, which may include (illustrative, non-exhaustive):
- AI-accelerated materials discovery and optimization
- Scientific foundation models (biology, chemistry, climate, or physical systems)
- Simulation-augmented learning (e.g., physics-informed ML, RL + simulators)
- Compute-enabling technologies (chip design, process optimization, algorithm–hardware co-design)
- Quantum algorithms and hybrid classical–quantum workflows
Who You'll Work With
Program Details
- Duration: 24 months, with possibility of transition into full-time role at BCG X.
- Mentorship: Each fellow will be paired with a senior advisor and a technical/scientific lead from BCG X and a partner institution.
- Resources: Full access to BCG’s infrastructure, compute resources, research datasets, and partner ecosystems.
- Compensation: Competitive salary aligned with industry postdoc benchmarks, plus support for publishing, conference travel, and IP generation. Fellows are encouraged to publish in top-tier venues unless constrained by client confidentiality or strategic IP considerations; in such cases, alternative external-facing research outputs (e.g., methods papers, open-source tools, or delayed publications) will be supported.
What Success Looks Like
By Month 6
- Leading or co-leading a defined AISI research workstream
- Delivering models, methods, or code integrated into an active project
- Establishing a clear publication and/or IP trajectory identified
By Month 12
- Producing at least one external-facing research output, such as a paper, preprint, workshop, or open-source contribution.
- Being recognized internally as a go-to contributor in a priority scientific domain.
- Actively collaborating with at least one external partner or client R&D team.
By Month 24
- Delivering multiple high-quality research outputs and/or patented IP.
- Establishing a clear path to a permanent role at BCG X or strong placement into a top-tier industry or research position.
Additional info
Why Join AISI?
- Work on projects that matter from geospatial intelligence to drug discovery to next-gen material discovery.
- Collaborate with leading researchers, product builders, and Fortune 500 clients shaping the frontier of AI-assisted scientific discovery.
- Design and explore high-upside ideas that align with your research vision and AISI’s strategic priorities.
- Help build the foundational talent model for AISI as it scales into a global scientific innovation engine.
What This Fellowship Is Not
- A traditional academic postdoc with a single PI and a narrowly defined research agenda.
- A consulting role focused on slide production or short-term delivery.
- A pure ML engineering role detached from scientific problem-solving.
How to Apply
- Submit your Resume/CV and a 1–2 page statement of interest attached to it (research background, domains of interest, and why AISI)
- Share any relevant links to publications, code, or personal projects
You must live within a reasonable commuting distance of your home office. As a member of that office, it is expected you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and development and so, at times, requires extended working hours. Our work often requires travel to client sites.
FOR U.S. APPLICANTS: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first-year base compensation for this role is $158,400.At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members. * That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:- High School diploma or equivalent. Associate Degree or higher is a plus.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Strong written and verbal communication skills.
- Experience with Salesforce / CRM software is a plus.
- Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Collaborate with the Store Team to identify PROs in our Store.
- Maintain extensive knowledge about Floor & Decor products.
- Train and support the Store Team on how to use our selling process.
- Understand our PRO business to educate our PRO customers and expand their participation.
- Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
- Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
- Coordinate and assist with PRO Customers in-store activities.
- Collaborate in all store initiatives.
- Demonstrate ability to make effective program and benefit presentations.
- Must possess excellent customer service skills and be results oriented.
- Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
- Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
- May require travel up to 20%.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.
Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.
Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.
The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.
Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Your Impact
The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.
This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.
This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.
What You Will Do
Sales Enablement & Training
- Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
- Create scalable training materials including short-form videos, presentations, and enablement documentation
- Partner with Lowe’s University and internal training teams to build structured enablement content
- Identify skill gaps within the sales organization and recommend targeted training solutions
Program & Project Management
- Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
- Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
- Manage project timelines, communications, and rollout plans for new sales initiatives
Sales Communications & Executive Support
- Own and manage internal communications including newsletters, sales updates, and organizational messaging
- Partner with the corporate communications team to deliver consistent messaging to field sales teams
- Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives
Sales Program Support & Optimization
- Monitor program adoption and effectiveness using data and feedback from the field
- Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
- Develop reporting and insights that help leadership optimize sales enablement programs
Minimum Qualifications
- Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
- 5+ years of experience in sales enablement, sales operations, program management, or a related field
- Strong project management skills with experience managing cross-functional initiatives
- Excellent communication and presentation skills
- Experience working with senior stakeholders and leadership teams
- Advanced proficiency in Microsoft Excel and PowerPoint
Preferred Qualifications
- Experience supporting B2B sales organizations
- Experience in retail or distribution environments
- Familiarity with Salesforce or CRM systems
- Experience creating training programs, enablement content, or sales communications
Why This Role Is Unique
- High visibility across the organization
- Direct exposure to executive leadership
- Opportunity to influence how the Pro sales organization operates and scales
- Strong pathway for growth within Lowe’s
Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's wireless sales professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!
What's in it for you?
- Competitive hourly base rate with unlimited earnings potential.
- Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).
- Freedom to use your authentic selling style.
- Exciting opportunities for career advancement.
- A culture of excellence and a team invested in coaching.
- Health benefit plans include no-copay telemedicine, regardless of hours worked.
What will you do?
- Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
- Proactively start conversations with Walmart customers.
- Explain wireless solutions to buyers in simple, easy-to-understand terms.
- Recommend personalized product baskets to buyers.
- Teach shoppers how to enjoy new products through successful setup and activation.
- Keep wireless planogram displays fully stocked and in flawless condition.
How will you succeed?
- Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.
- Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.
- Staying hungry to excel in an upcapped commission sales role.
- Living up to Premium's name by providing fantastic service while displaying integrity.
- Being able to stand/move around for 8-10-hour shifts.
- Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.
What experience should you have?
Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.
So, are you Premium's next wireless sales pro?
#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
OB Hospitalist in Lakeland, FL. 7 x 24-hour shifts / 380K base / 75K sign on
Orlando Health Medical Group is seeking a dedicated and experienced OB Hospitalist to join our growing Women’s Health team at our brand-new, state-of-the-art facility in Lakeland, Florida. This is a full-time position offering a flexible schedule of seven 24-hour shifts per month , providing comprehensive inpatient obstetric and gynecologic care. You will be supported by a Certified Nurse Midwife (CNM) to ensure collaborative, high-quality care for our patients. Orlando Health Watson Clinic Lakeland Highlands Hospital is slated to open July 2026!
Highlights/Responsibilities:
- Provide 24-hour in-house coverage for labor and delivery, triage, obstetric and gynecologic emergencies, and postpartum care.
- Full-time physicians enjoy a flexible monthly schedule of seven 24/hour shifts.
- Ability to pick up additional shifts. No on-call.
- Manage unassigned OB patients and support private-practice physicians as needed.
- Perform deliveries, cesarean sections, and other emergent gynecologic surgeries.
- Collaborate with CNMs, nursing staff, and other healthcare professionals to ensure safe and effective patient care.
Qualifications:
- MD/DO degree
- Board Certified or Board Eligible (cert required within 3 years) by American Board of Obstetrics and Gynecology
- Active and unrestricted medical license in Florida or ability to obtain one.
- Minimum of 3 years of post-residency OB/GYN experience is highly preferred.
Benefits/Compensation:
- Excellent compensation package with base compensation beginning at $380,000/year, plus $75,000 starting bonus, plus annual performance incentive, plus annual retention bonus!
- Full portfolio of benefits including health/vision/dental insurance along with malpractice coverage, disability coverage, deferred compensation, and matching retirement savings options from day 1!
- Annual CME stipend in addition to 5 days of paid time for CME attendance.
- Paid NICA, Florida License, Florida DEA, and Membership to American College of Obstetricians and Gynecologists in addition to the CME stipend.
Lakeland Community:
- No state income tax!
- Enjoy a lower cost of living compared to major metro areas, with a variety of housing options and family-friendly neighborhoods.
- Conveniently located between Tampa and Orlando, Lakeland is just a short drive away from some of the nation’s best attractions including Disney World, Universal Studios, Busch Gardens, Daytona 500, Cape Canaveral, and Siesta Beach- named “#1 Beach in America” by Trip Advisor.
- Much of Lakeland’s culture and iconic neighborhoods are built around 38 stunning lakes, offering Floridians year-round sunshine and a wide variety of outdoor activities including sports fishing, golf, water sports, and running or hiking throughout our abundant natural landscapes.
Orlando Health Watson Clinic Lakeland Highlands Hospital
As an integrated healthcare system, Orlando Health has joined forces with the nationally respected, physician-led practice of Watson Clinic to bring exceptional healthcare to the communities of Polk County and the surrounding region. The combined strengths of this collaboration will be showcased with the summer 2026 opening of the Orlando Health Watson Clinic Lakeland Highlands Hospital.
Areas throughout the new hospital will reflect the collaborative spirit between the two organizations. Experts from both Orlando Health and Watson Clinic have been heavily involved in the overall planning of the project, including design of the facility, selection of next-generation technologies, and development of a comprehensive scope of specialized programs and services, with key programs to include cardiology, neurology, gastroenterology, obstetrics, surgery and surgical oncology.
This state-of-the-art facility will feature more than 300 inpatient beds, 69 emergency and observation beds, 11 operating rooms, four cardiac and interventional suites, and 18 beds in an intensive care unit that will grow to 36 at full build-out. The hospital will support a wide offering of surgical and procedural services across multiple specialties. A robust cardiovascular program will offer diagnostic cardiology services upon opening, with the addition of PCI care soon after and further progressing to include structural heart disease and advanced electrophysiology (EP) programs. With a strong neurology focus on stroke and spine care, the hospital is expected to advance to a primary stroke center soon after opening with comprehensive stroke center to follow. A full obstetrical unit also will be highlighted on opening day with eight labor and delivery rooms, two designated C-section operating rooms and more than 25 postpartum rooms. A 12-bed neonatal intensive care unit will debut shortly after the hospital opens.
The Orlando Health system of care includes award-winning hospitals and EDs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that stretch from Florida’s east to west coasts and into Central Alabama and Puerto Rico. Collectively, our physicians and team members honor our 115-year legacy by providing professional and compassionate care to the many patients, families and communities we serve.
Along with numerous excellence awards earned by our individual hospitals and institutes, Orlando Health is recognized for an exceptional workplace culture that focuses on personal and professional growth programs that support our physicians and team members throughout their careers.
- Joy in Medicine designation by the American Medical Association
- Great Hospitals in America 2024, Becker's Hospital Review
- Great Place to Work® Certification
- 150+ Top Places to Work in Healthcare 2025, Becker’s Healthcare
- Top Workplaces Award 2025, USA Today
- America’s Greatest Workplaces 2025, Newsweek
- Glassdoor’s Best Places to Work 2025
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
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Description
As a Service Pro, you are our elite! You are responsible for leading and managing the operations of the restaurant as a manager would. A service pro has mastered operations and takes on responsibility for training and development of new and current team members. We are looking for people with experience in training, can share positive vibes, is a good communicator, and provides top notch service. This role provides an opportunity to empower others be their best.
RESPONSIBILITIES
* Create positive guest and team member experiences, creating a fun and energetic vibe
* Take guests' food orders and handle cash and credit transactions
* Follow Tokyo Joes operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
* Demonstrate knowledge of the brand and menu items
* Follow sanitation and safety procedures including knife handling and kitchen equipment
* Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
* Effectively handle guest concerns and complaints
* Train new employees on station tasks
* Work as a team to prepare the restaurant for each shift
* Acts with integrity, honesty and knowledge that promotes the culture of Tokyo Joes
* Maintains regular and consistent attendance and punctuality
* Manage others through positive communication, teamwork and delegation to complete tasks
* Food, Team Member and Guest Safety
* Cleanliness and maintenance of the restaurant and equipment
* Enforce and follow all company policies and procedures
* Mastery of menu portion and allergens
KNOWLEDGE/SKILLS/REQUIREMENTS
* Excellent guest service skills required.
* Cash Handling and Managment
* Ability to work in a fast-paced environment for up to 8+ hours per shift.
* Team oriented, adaptable, dependable, and strong work ethic.
* Ability to communicate effectively with guests and team members.
* Ability to work nights, weekends and holidays.
* Ability to work with sharp kitchen tools when in a prep position.
Position overview
Salary range: The salary range for this position is $190,000– $237,000 at Assistant Rank, $220,000 – $280,000 at Associate Rank, $250,000 – $330,000 at Full Rank. This position includes membership in the Health
Sciences Compensation Plan
Position description
The Division of Geriatrics, Hospice, and Palliative Medicine, Department of Internal Medicine at the University of California, Davis, School of Medicine, is recruiting for two full- time faculty members in the Professor of Clinical X or Health Sciences Clinical Professor series at the Assistant, Associate, or Full, Professor rank in Geriatric Medicine. Faculty in the Clinical X series are expected to engage in professional competence and activity, teaching, research and creative work, and University/public service. Faculty in the Health Sciences Clinical Professor series are expected to engage in teaching, professional competence and activity, scholarly or creative activities, and University/public service.
Geriatric Medicine Faculty responsibilities include inpatient and/or outpatient clinical care; teaching medical students, residents, and fellows; university/public service; and regular attendance at scheduled meetings and CME activities. The incumbents should be able to provide expert clinical care in the field of geriatric medicine. The successful candidate will work collaboratively with a diverse group of colleagues depending on clinical area of focus. Multidisciplinary collaboration is expected for consultative ambulatory practice with support from physical therapy, pharmacy and social work. Inpatient geriatrics consultative work to support orthopedics, trauma service and hospital medicine is also available.
Those in the Clinical X series are expected to have a scholarly work portfolio which includes research supported by grant funding and a publication record commensurate with rank. The incumbent is either working towards or already established leader in Geriatric Medicine.
Additional leadership opportunities are available for interested and eligible candidates.
EXPECTATIONS
The successful candidate will have strong clinical skills in geriatric medicine. Provide teaching and supervision to medical students, residents and fellows in clinical care and/or research. The candidate is expected to provide service to the division, department and school of medicine community. The candidate is expected to foster collegial relationships and work collaboratively across the continuum of care. Additionally, the candidate will demonstrate excellence in geriatric medicine and serve as a role model for all learners.
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Qualifications
Basic qualifications (required at time of application)
• M.D., M.D./Ph.D., D.O. or equivalent degree
Additional qualifications (required at time of start)
• Board certification/eligibility in geriatric medicine
• Medical licensure or eligible for licensure in the state of California
• ACGME accredited fellowship or equivalent experience
• The ideal candidate will have strong clinical skills and interest in the field
• Teaching experience at the undergraduate or graduate level
• A successful track record of publication in the field of geriatric medicine commensurate with rank. (Required for consideration for Clinical X series)
• Demonstrated ability or potential to establish and sustain extramurally funded research (Required for consideration for Clinical X series)
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter
Statement of Research - Required for consideration to Clinical X series
(Optional)Authorization to Release Information Form - This form is required for all applicants applying to academic recruitments. Please see the Employment Disclosure Requirements webpage for more information. Download, complete, sign, and upload the form .
Statement of Teaching
Reference requirements
4-6 required (contact information only)
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