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Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Business Intelligence Analyst

Kalahari Resorts & Conventions is seeking a Business Intelligence Analyst. Kalahari is building its first dedicated Business Intelligence team. Right now, we have a modern data stack: Snowflake as our warehouse, Braze for marketing, and over 70 data sources flowing in from all five resort properties. With that, we don't have a dedicated analyst to turn that into ongoing insights for the business. This role is the first educated hire.

You and this team will work directly with our C-suite, along with cross-functional leaders across marketing, revenue management, and operations, to build out dashboards, analyses, and reporting that the company runs on! It's a ground-floor opportunity to shape how a billion-dollar resort company uses data.

This team will have high visibility throughout the organization. You will have the support of both Kalahari IT and external partners for data engineering, data science, and business intelligence to support executing these analytics projects.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll transform operational and guest data into meaningful insights that help leaders make informed decisions. By identifying trends and opportunities across resort and convention operations, this role helps improve service quality, operational efficiency, and overall guest satisfaction.

Must be in the corporate office in Wisconsin or work from one of the resorts.

Key Responsibilities

• Utilizing strong SQL skills, including joins, aggregations, and window functions to analyze complex datasets.
• Translate complex data into clear business insights for non-technical stakeholders.
• Create dashboards, reports, and data visualizations to help drive business decisions.
• Perform strong data storytelling and presentation skills for executive and cross-functional audiences.
• Ability to work with multiple data sources and integrate them into meaningful analysis.
• Collaborate with marketing, revenue management, operations, and leadership teams.
• Demonstrate curiosity and strong problem-solving skills when investigating business questions through data.

What We’re Looking For

• 5 or more years of hands-on analytics experience with customer, transactional, financial, or operational data sets
• Proficiency in SQL (mid to expert level), Excel spreadsheets, reporting, dashboarding, and analytical and business intelligence tools.
• Experience working with a major cloud analytics warehouse such as Snowflake, BigQuery, Databricks, etc.
• Ability to communicate insights effectively to executive and non-technical audiences.
• Experience working in cross-functional environments with multiple stakeholders.
• Comfortable working in a new or evolving analytics function and helping shape processes.
• Experience transforming raw data into dashboards, analyses, and recurring reporting.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Come join our awesome team as a Physical Therapist at the Senior Community Care of North Carolina PACE. Great Benefits, great work environment and work home balance!

Senior Community Care of North Carolina PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Job Highlights:

• 
  
• 403(b) Retirement Plan;
  
• Career scholarships;
  
• Quality training, continuing career education and leadership programs;
  
• Medical, Dental and Vision Insurance
  
• Paid Time Off (Vacation, Holiday & Sick Days)
  

About the job:

Schedule: Monday-Thursday 8:00 AM-4:30 PM 64 hour pay period

ONLY 32 HOURS A WEEK

$3,000 Hiring Bonus 

The Physical Therapist under the supervision of the Center Manager, provides physical therapy services to program participants. Provides clinical physical therapy evaluation and treatment for program participants, on acute, restorative or maintenance levels as needed by Day Center, Nursing Home or in-home setting. Integrates the physical therapy treatment plan into the Interdisciplinary Team plan of care. Assists in the ordering, inventory, distribution and maintenance of durable medical equipment for participants.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 
  
• Graduate from a physical therapy curriculum approved by the American Physical Therapy Association and is currently licensed as a Physical Therapist in state where practicing
  
• Minimum of one-year experience working with a frail or elderly population required.
  
• Must clear the background check.
  
• Must have a valid driver’s license and have means of transportation.
  
• Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
  

Essentials: 

• 
  
• Conducts an in-person initial comprehensive physical therapy assessment on all participants upon enrollment. Coordinates with the Interdisciplinary Team to develop a comprehensive plan of care for each participant.
  
• Conducts an in-person physical therapy re-assessment minimally every six (6) months or as needed.
  
• Functions as a member of the Interdisciplinary Team. Maintains regular attendance at, and participates in, Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
  
• Provides treatment to participants and implements physical therapy procedures consistent in achieving identified goals. Grades activities to facilitate goals. Confers with Interdisciplinary Team on participants care issues.
  
• Evaluates participant’s needs. Follows-up with participants during treatment, explaining precautions to take. Discusses condition and treatment plans and recommends solutions to participants care problems with Interdisciplinary Team.
  
• Assesses the need for adaptive Durable Medical Equipment (DME), specialized shoes and prosthesis followed by recommendations to Interdisciplinary Team. Receives authorization prior to purchases. Assesses all newly issued orthotic shoes, braces and prosthetics for appropriateness and proper fit.
  
• Assists as liaison with Senior Community Care nursing home and assisted living staff regarding physical therapy needs of participants who are their residents.
  

About Senior Community Care of North Carolina:

Senior Community Care of North Carolina - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, personal care providers, van drivers, activity assistants and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. SCCNC helps foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package.

With the internal slogan "The care you need to remain in the home you LOVE", this "one stop shop" prides itself in building relationships with the participants as well as their families, and creating personalized care plans that work for everyone. This vibrant, young, and diverse team lives in close proximity to the beach and the mountains, as well as surrounded by highly regarded colleges and universities and access to premier healthcare. Join us at Senior Community Care of North Carolina and become a part of a healthcare team that is dedicated to creating thoughtful, caring and flexible work environments for our team members.

Create happiness for those who need it. Join us today!

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Graduate of an accredited school of Radiologic Technology

Licenses/Certifications:

• Certified in Basic or Advanced Life Support

• Current license or temporary license by the Texas Medical Board (MRT), required

• Registered Radiology Technologist by the American Registry of Radiologic Technologists (ARRT-R)

Experience / Knowledge / Skills:

• Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions

Principal Accountabilities

• Performs special/invasive radiology procedures on patients ensuring compliance with all radiation safety procedures: Prepares patients for exam, explains procedure, administers contrast when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images.

• Enters and monitors patient data.

• Performs quality assurance on radiology equipment. May assist with initial and renewal application for ACR and other accreditation.

• Identifies and reports any accidents, complaints or equipment malfunction to department management.

• Takes emergency call within the department.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education:  Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing

• Certified in Basic Life Support

• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• RN I < 1 year

• RN II = 1-3 years

• RN III = 3-10 years

• RN IV = 10+ years

• Effective oral and written communication skills

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.

• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.

• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.

• Coordinates treatment plans; develops/implements discharge and/or transfer plans.

• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.

• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.

• Adheres to all regulatory and Texas Board of Nursing standards.

• Ensures safe care to patients, staffs and visitors; adheres to all Memorial Hermann policies, procedures, and standards, being a good steward of resources, including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Children's Memorial Hermann TMC is actively seeking a skilled and enthusiastic Infusion Oncology RN to join their team!

This position has 2 shifts available:

- 4 x 10 hr shifts

- Mon-Wed; Friday; Off-Thursday OR Mon-Wed; Friday; Off-Thursday

-No weekends, No holidays, No on call required

-Must have 3+ years of IMU or ICU pediatric experience; open to 5+ years of general pediatrics

-Must have BLS, PALS, APHON

-Highly prefer port certification

Interview: Zoom/Job Shadow

Minimum Qualifications

Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Certified in Basic Life Support
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience/ Knowledge/ Skills:

• RN I < 1 year
• RN II = 1-3 years
• RN III = 3-10 years
• RN IV = 10+ years
• Effective oral and written communication

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Performs other duties as assigned, within scope of practice and clinical competency.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Memorial Hermann TMC is actively seeking a skilled and enthusiastic RN, Clinical Coordinator for the Cancer Center.

• Full Time/DAYS

• Must have 5 or more years of RN experience

• Must have 2 or more years of Oncology experience

• No on call, holidays or weekends

• In Person Interviews

We offer DAY ONE benefits including medical, dental, and vision. We also offer a generous PTO accrual package, no cost education options, and a 6% match on a 403(b) retirement plan.

Sound like you? Apply TODAY!

Education:  Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications: 

• Current State of Texas license or temporary/compact license to practice professional nursing

• Certified in Basic Life Support

• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills

• Three (3) years nursing experience in area of specialty

Principal Accountabilities

• Plans, coordinates, and directs all activities between the interdisciplinary team to direct and facilitate departmental throughput in order to attain positive outcomes.

• Coordinates with ancillary departments such as lab, radiology, registration, and bed board to ensure proper turn-around times.

• Makes daily assignments for all personnel according to the applicable skills inventory and the age and needs of the patient/population served.

• Identifies and utilizes available resources to resolve problems; coordinates and collaborates with other clinical coordinators ensuring departmental staffing coverage

• Acts as a liaison, to departmental staff, medical personnel, patients and family members; assist in any patient care concerns, issues and complaints; conducts daily leadership rounding on assigned unit

• Utilizes critical thinking and sound clinical judgment and works autonomously to solve problems; escalates issues or notifies nursing leader/supervisor of significant occurrences, intervention, or delays, as appropriate

• Facilitates resolution to patient problems and concerns, ensuring appropriate service recovery.

• Acts as a mentor/coach to assigned staff and provides input into the annual performance review of those staff members

• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes

• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience

• Adheres to all regulatory and Texas Board of Nursing standards

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.

Employee Signature:________________________________________ Date:_________________

Manager Signature:_________________________________________ Date:_________________

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served.  Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles.  Specific age groups that are served by this position are circled:

|      Neonate      |         Infant         |      Pediatric      |    Adolescent    |         Adult         | Adult/Geriatric |

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

MUST HAVE 3 OR MORE YEARS OF RN EXPERIENCE

WORK HOURS: VARIED/10A-6P

SHIFTS: 3/8HR SHIFTS PER WEEK, ROTATING WEEKENDS

MINIMUM QUALIFICATIONS

Education: Graduate of an accredited School of Professional Nursing; Minimum Associates Degree of Nursing required; Bachelors of Nursing preferred

Licenses/Certifications: 

• Current State of Texas license or temporary/compact license to practice professional nursing required

• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• Three (3) years of acute care hospital RN experience within the last 5 years (i.e. emergency department, critical care, intermediate, or medical/surgical units)

• Preferred experience in an admission/bed placement center.

• Previous OA/house supervisor experience desirable

• Ability to type on computer

• Familiarity with computer software, electronic health records

• Demonstrated excellent critical thinking with strong clinical nursing assessment skills.

• Effective communication (oral/written) skills.

• Ability to manage multiple priorities of equal importance in a fast pace environment.

• Excellent customer service skills.

• Demonstrated ability to quickly adjust to change.

PRINCIPAL ACCOUNTABILITIES

• Uses critical thinking and clinical judgement skills in directing patients to the most appropriate level of care and unit assignment while ensuring accurate and complete communication with all areas across the system.

• Organizes placement process to meet patient load influx and minimizes bed assignment delays.

• Acts as a clinical resource to non clinical team members within the Patient Flow Center.

  • Utilizes clinical knowledge of current census information and potential inpatient bed needs to project accurate and appropriate placement of incoming patients.

  • Conducts admission reviews related to level of care changes, to assure patient is placed in the appropriate bed based on physician order and level of care required.

  • Applies professional nursing skills in applying the four aspects of the nursing process (assessment, planning, implementation and evaluation) when indicated to evaluate needs of incoming patient based on level of care, availability of beds, physician order, and unit capability.

  • Uses critical thinking skills and knowledge of disease processes to intervene and/or guide non clinical personnel when there is a known or unknown confounding factor which would negatively impact the patient and/or patient flow.

• Manages all patient placement and progression functions in a responsive manner responding to all callers with the aid of the electronic health record, approved clinical protocols, and established patient care protocols and healthcare information.

• Works with all Memorial Hermann hospital teams and key stakeholders on facilitating efficient, timely placement of patients across the system.

  • Facilitate the coordination of patient placement with physicians, staff RNs, and other departments while meeting state and federal regulations (COBRA/EMTALA); plan of care to optimize patient outcomes and decrease length of stay in an unbiased, standardized manner

• Uses available tracking systems to maintain ongoing surveillance of available staffed beds. Monitors progress with bed assignments and arrivals of patients to assigned units; monitors for timeliness of transfers and discharges.

• Incorporates knowledge of hospital and unit admission criteria, unit specialties, limitations, and patient need when determining proper patient placement.

• Conducts or participates in daily bed meetings where appropriate.

• Alerts department leadership of delays with patient flow for individual patients and departments experiencing delays.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.

• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

• Current and valid license to practice as a Registered Nurse in the state of Texas or

• Licensed Master Social Worker (LMSW) required, LCSW preferred

• Case Manager Certification required

Experience/ Knowledge/ Skills:

• Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program

• Three (3) years of experience in hospital-based nursing or social work

• Three (3) years of demonstrated leadership experience

• Knowledge of leading practice in clinical care and payor requirements

• Self-motivated, proven communication skills, assertive

• Background in business planning, and targeted outcomes

• Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management

• Working knowledge of the concepts associated with Performance Improvement

• Demonstrated effective working relationship with physicians

• Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes

• Effective oral and written communication skills

Principal Accountabilities

• Assists in supervising and managing all aspects of the local level program.

• Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

• Responsible for coordinating day to day operations of the program at the unit level.

• Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

• Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

• Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

• Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)

• Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

• Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

• Current and valid license to practice as a Registered Nurse in the state of Texas or

• Licensed Master Social Worker (LMSW) required, LCSW preferred.

• Case Manager Certification required.

Experience/ Knowledge/ Skills:

• Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program.

• Three (3) years of experience in hospital-based nursing or social work.

• Three (3) years of demonstrated leadership experience.

• Knowledge of leading practice in clinical care and payor requirements.

• Self-motivated, proven communication skills, assertive.

• Background in business planning, and targeted outcomes.

• Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management.

• Working knowledge of the concepts associated with Performance Improvement.

• Demonstrated effective working relationship with physicians.

• Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes.

• Effective oral and written communication skills.

Principal Accountabilities

• Assists in supervising and managing all aspects of the local level program.

• Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

• Responsible for coordinating day to day operations of the program at the unit level.

• Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

• Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

• Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

• Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.).

• Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

• Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

• Current and valid license to practice as a Registered Nurse in the state of Texas or

• Licensed Master Social Worker (LMSW) required, LCSW preferred

• Case Manager Certification required

Experience/ Knowledge/ Skills:

• Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program

• Three (3) years of experience in hospital-based nursing or social work

• Three (3) years of demonstrated leadership experience

• Knowledge of leading practice in clinical care and payor requirements

• Self-motivated, proven communication skills, assertive

• Background in business planning, and targeted outcomes

• Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management

• Working knowledge of the concepts associated with Performance Improvement

• Demonstrated effective working relationship with physicians

• Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes

• Effective oral and written communication skills

Principal Accountabilities

• Assists in supervising and managing all aspects of the local level program.

• Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

• Responsible for coordinating day to day operations of the program at the unit level.

• Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

• Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

• Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

• Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)

• Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

• Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.