Link Technologies Jobs in Usa

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Information Technology Financial Accounting Analyst

Pay Range: $27/hour to $31/hour

Position Overview

We are seeking an Information Technology Financial Analyst to support financial planning, reporting, and analysis within an IT department in a healthcare environment. This role will partner closely with finance and IT stakeholders to analyze financial data, support budgeting processes, and ensure accurate contract and invoice management.

The ideal candidate will have foundational accounting or financial analysis experience, strong Excel skills, and the ability to interpret and explain financial results.

Key Responsibilities

• Analyze and explain budget variances and interpret financial performance data
• Assist in preparing Monthly Financial Reports and ad hoc financial reporting
• Support the development and preparation of the annual IT/IS budget
• Create financial forecasts and perform year-over-year financial analyses
• Interpret and calculate financial implications related to contracts, Statements of Work (SOWs), quotes, and change orders
• Process requisitions and manage invoices, including maintenance contracts
• Develop and distribute financial reports using Excel (charts, graphs, pivot tables, VLOOKUPs, etc.)

Required Qualifications

• 1–3 years of accounting and/or financial analysis experience
• Experience working in a healthcare environment
• Understanding of IT operations and cost structures
• Working knowledge of GAAP
• Ability to analyze financial data and clearly explain findings
• Strong proficiency in Microsoft Excel
• Detail-oriented with strong organizational and analytical skills

Ideal Candidate Profile

• Analytical thinker with strong problem-solving abilities
• Comfortable working with both financial and technical stakeholders
• Organized and able to manage multiple priorities
• Clear communicator who can translate financial data into meaningful insights

We're Hiring: Director of IT Architecture (Remote, with onsite meetings as needed)

We are seeking a Director of IT Architecture | Enterprise Architecture | Cloud & Systems Leader to lead and shape the IT architecture strategy for a growing healthcare organization. This is a unique opportunity to design and implement technology solutions that support business goals, regulatory compliance, and modern healthcare delivery.

Key Responsibilities:

• Define and execute a comprehensive IT architecture strategy aligned with clinical, operational, and business objectives.
• Lead and manage a team of network, cloud, and systems architects, fostering collaboration and high performance.
• Oversee network, cloud, and systems architecture initiatives, ensuring security, scalability, and interoperability.
• Evaluate, test, and implement modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Collaborate with IT leadership, business stakeholders, vendors, and cloud providers to optimize technology investments.
• Establish IT governance, standards, and best practices to ensure compliance with industry regulations (HIPAA, HITECH, HITRUST).
• Monitor performance, risks, and cost optimization across all IT architecture initiatives.

Required Qualifications:

• Bachelor’s degree in Computer Science, IT, Healthcare Informatics, or related field.
• 10+ years of progressive experience in IT architecture, including at least 5 years in a leadership role managing network, cloud, and systems architecture teams, preferably in healthcare.
• Hands-on experience with cloud platforms (AWS, Azure) and hybrid environments.
• Demonstrated history of assessing, testing, and implementing modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Strong expertise in network architecture (SD-WAN, VPNs, firewalls, healthcare data exchange networks).
• Deep knowledge of systems architecture, including server infrastructure, virtualization, storage, disaster recovery, and healthcare IT standards (HL7, FHIR, DICOM).
• Strong leadership, communication, and stakeholder management skills.
• Strategic thinker with strong problem-solving and analytical abilities.

Preferred Qualifications:

• Master’s degree in a related field.
• Relevant cloud certifications (AWS Solutions Architect Professional, AWS Security Specialty, Microsoft Azure Solutions Architect).
• Security and architecture certifications such as CISSP, CCNP, HITRUST, or FinOps.

This is a remote role with the flexibility to work from home, while requiring occasional onsite meetings for leadership collaboration and strategic planning.

If you are a visionary IT leader with a strong healthcare background, experience leading cloud, network, and systems architecture teams, and a passion for building scalable, secure IT platforms, we want to hear from you!

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

• Lead End-User Computing (EUC) services and infrastructure.
• Define IT strategy, roadmap, and technology initiatives.
• Work with IT leadership to align technology with organizational goals.
• Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

• Citrix environments
• Desktop imaging
• Patch management
• SCCM (Systems Center Configuration Manager)
• VDI (Virtual Desktop Infrastructure)
• Office365 & SharePoint
• Video teleconferencing platforms

Operational Management

• Establish SLA and KPI metrics
• Improve user experience and service delivery
• Manage vendor relationships
• Coordinate cross-functional IT teams

Talent Management

• Lead a team of IT professionals
• Provide mentoring and performance oversight
• Maintain high morale and communication

Required Experience

Minimum:

• 5+ years IT experience
• 3+ years leadership/management experience

Preferred:

• 10+ years IT experience
• 5+ years leadership experience

Core Technical Skills

• Citrix
• SCCM
• Virtual Desktop Infrastructure (VDI)
• Desktop Imaging
• Patch Management
• Office365
• SharePoint
• Video Conferencing Platforms
• IT Infrastructure Support

Soft Skills

• Leadership & decision-making
• Strong problem solving
• Adaptability
• Communication skills
• Customer-focused mindset
• Ability to manage multiple priorities

EdgeCore Digital Infrastructure serves the world’s largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in six North American markets with plans to expand into new regions in 2026 and beyond. For more information, please visit .

Career Opportunity

As an IT Operations Engineer, you will lead the support and operation of EdgeCore’s IT data center infrastructure. This role demands deep technical expertise, strategic thinking, and leadership in driving operational excellence across network, compute, and security domains and contributions to long-term infrastructure planning and innovation.

• Collaborate with Construction, Security, and Controls teams on IT architecture, and evolve data center infrastructure to meet scalability, performance, availability and security goals.
• Serve as a technical advisor to leadership on infrastructure investments and risk mitigation.
• Develop repeatable scalable solutions that can be applied to future deployments.
• Be the local resource on site, supporting end-users and other IT teams, such as network and security engineers, with technical problems.
• Communicate with IT leadership about local IT issues.
• Participate in the team on call rotation for after-hours events.
• Oversee complex network environments including multi-vendor switching, routing, and firewall platforms.
• Manage virtualization platforms (VMware, VSAN) and hybrid cloud integrations.
• Ensure high availability and disaster recovery readiness across all critical systems.
• Partner with security teams to implement zero-trust architectures and advanced threat detection.
• Ensure all systems are patched, and any exceptions are logged and communicated with the Cyber Security team.
• Maintain comprehensive documentation of infrastructure architecture, policies, and procedures.
• Ensure proper documentation of network and systems drawings.
• Ensure all work on critical systems is documented, and inventory management systems are kept up to date.
• Ensure changes are properly documented, and standards are adhered to by the IT team and all vendors working on behalf of IT.
• Demonstrate humility and a willingness to support wherever needed to make EdgeCore better.
• Treat employees, vendors, and contractors with respect, working to attain the best possible outcome.
• Maintain a service-oriented mindset, ensuring that systems and users are operational as quickly as possible.
• Demonstrate excellent communication skills, be approachable, and keep the appropriate stakeholders informed.
• Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.

Your Experience and Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in datacenter operations, infrastructure engineering, or network architecture.
• Advanced proficiency in VMware infrastructure, Cisco/Fortinet and Meraki networking, hybrid cloud platforms, Windows Server and Active Directory, and Fortinet firewalls, Okta, Entra ID.
• Proven track record in leading infrastructure projects and mentoring technical teams.
• Strong understanding of security frameworks (NIST, ISO 27001) and compliance requirements.
• Certifications such as CCNP, CISSP, VCP, or equivalent are highly desirable.
• Strategic thinker with strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Comfortable working in high-growth, fast-paced environments.
• Detail-oriented with a commitment to documentation and process rigor.

What We Offer

• Full-time salaried, exempt role: Includes equity compensation and a performance-based annual bonus.
• Annual base salary range: $130,000 – $150,000, depending on experience.
• In-office expectations: This is an on-site role, with in-person presence required five days per week at our Ashburn, VA data center site.
• Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee only option).
• Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.
• Paid time off: 120 hours of annual paid time off, 11 paid holidays, 7 sick days, and 8 hours of volunteer time annually.
• Retirement savings: 401(k) retirement savings plan with a company contribution.
• Life and disability insurance: Company-paid life and disability insurance.
• Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
• Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
• Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications.
• Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.

Help us build the marketing engine to support our innovative impactful projects.

We’re seeking a Marketing Technology Manager who is excited to build and optimize the digital infrastructure that powers marketing across our growing portfolio of real estate development projects.

This role serves as the technical backbone of Bourn’s marketing ecosystem, responsible for managing and optimizing websites, marketing platforms, analytics, and integrations that support our brands and projects. You will work closely with the marketing, design, and leadership teams to ensure our digital platforms perform seamlessly and scale as our portfolio grows.

The ideal candidate is analytical, technically fluent, and highly organized, with a passion for building systems that improve marketing performance and user experience.

About Bourn Companies:

For over 35 years, Bourn Companies has transformed communities through more than 6 million square feet of projects across the Southwest. Our portfolio of thoughtful, integrated developments brings together residential, office, retail, hospitality, and entertainment into unique environments that define community, inspire connection, and elevate lifestyle.

Our culture is entrepreneurial, innovative, and collaborative – with every team member playing a critical role in shaping projects that make a lasting impact.

Marketing Team: Our marketing team plays a key role in how our development projects are positioned, introduced, and experienced in the market. From brand strategy and project storytelling to launch campaigns and ongoing engagement, the team supports the full lifecycle of our projects. As our portfolio continues to grow, we are actively building a marketing organization that combines creative storytelling with strong digital infrastructure and performance-driven systems.

What we are looking for

The ideal candidate thrives in fast-moving environments and enjoys solving complex technical and operational challenges.

You are someone who:

• Thinks analytically and enjoys optimizing systems and workflows
• Is comfortable managing multiple digital platforms and integrations
• Takes ownership of projects and follows through with precision
• Communicates clearly with both technical and non-technical team members
• Enjoys building scalable systems that support long-term growth

How you'll spend your time here:

• Own and manage all Bourn project websites once delivered by the design team
• Maintain CMS platforms, including updates, performance monitoring, and ongoing site improvements
• Implement and manage analytics platforms, tracking frameworks, and reporting dashboards
• Oversee integrations between websites, CRM systems, email platforms, leasing platforms, and marketing tools
• Ensure SEO best practices, site speed, accessibility, and digital security standards
• Monitor website performance and recommend improvements that enhance user experience and lead generation
• Partner with marketing team members to support campaign tracking, optimization, and reporting
• Continuously evaluate tools and technologies that improve marketing efficiency and scalability

Qualifications

• Bachelor’s degree in Marketing, Information Technology, Business, Computer Science or a related field
• 3+ years’ experience in marketing operations, digital marketing, or marketing technology

Our Commitment to Our Team

Our competitive salary and benefits package reflect our dedication to supporting and rewarding our team members fully. Our company is an Equal Opportunity Employer, committed to fostering an inclusive and supportive workplace for all.

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

• Company Paid Basic Life Insurance
• Company Paid Long Term Disability Policy
• Company Paid Vacation & Holiday Pay
• Company Paid Parental Leave
• Company Paid Maternity Leave
• Company Paid Employee/Family Assistance Program (EAP)
• Voluntary Medical & Vision Insurance
• Voluntary Dental Insurance
• Voluntary Short Term Disability
• Voluntary Supplemental Term Life
• Voluntary Accident, Legal, Hospital, Critical Illness Policies
• 401(k) Plan w/Employer Match
• Annual Company Stock Purchase Opportunities
• Discount Partnerships: Verizon, Ford, Perkspot
• Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

• Create, review and triage support Tier (1-2) tickets on a timely basis
• Project work related to the implementation of new technology tools.
• Provide end-user desktop support via remote support tools or in person visits
• Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
• Install and configure new computers, monitors, and printers.
• Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
• Create clear, concise process and system diagrams and other supporting documentation
• Coordinate with vendors to execute software and firmware upgrades
• Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
• Assist with other projects and tasks as required
• Identify issues requiring escalated support and route to the appropriate team or leadership.
• Identify recurring or unique issues, develop solutions, and verify successful implementation.
• Document and/or update documentation for identified issues, solutions, and procedures.
• Train and/or mentor junior team members. Share knowledge and best practices.
• Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• 3 + years of technical experience working with hardware/software
• Bachelor’s degree or equivalent Experience
• Experience working in windows and virtualized environments
• Ability to utilize an ITSM system for change and incident management
• Microsoft training and related certifications are a plus
• Strong interpersonal, organizational and customer service skills
• Ability to work flexible/extended hours when requested or participate in an on-call schedule
• Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

• Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
• Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
• Lifting and transporting of moderately heavy objects (40 lbs).
• Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

• Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
• Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

• Assess work environment for possible hazards and makes sure training is adequate to the task.
• Has proper personal protective equipment and tools, uses them appropriately for the given task.
• Speaks up if seeing an unsafe act
• Identifies and turns in near miss reports
• Asks for help, when needed, to perform tasks safely.
• Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement