Link Technical Talent Jobs in Usa

Color Solutions International (CSI), a division of DyStar, is a global leader in color standards and color communication solutions for retailers, brands, and designers. Since 1999, CSI has partnered with design and color management teams to support the entire color workflow — from initial inspiration and selection through final product delivery — ensuring precise, consistent, and reliable color execution across the supply chain.

At CSI, we combine innovation, technology, and industry expertise to shape how color is developed, communicated, and realized worldwide. We are seeking a highly skilled Technical Marketing Manager with deep expertise in Color Science, textile dyeing processes, and retail color management. This role requires strong industry knowledge of color formulation, color measurement technologies, and commercial color software solutions.

The ideal candidate will have experience implementing color management and color approval systems within the retail supply chain, working closely with brands, mills, and manufacturing partners to improve color accuracy, efficiency, and workflow integration. This individual will define the global market strategy for the CSI portfolio, lead new product development initiatives and industry partnerships, and establish global pricing policies and profit targets.

Working closely with Sales, Key Accounts, and cross-functional partners worldwide, this role serves as a critical link between technical innovation, commercial strategy, and customer success — strengthening CSI’s leadership in color standards, digital color solutions, and global color communication.

CSI provides a comprehensive suite of products and services, including both physical and digital Color Standards that can be custom color-matched or selected from our ColorWall or Color Library. We offer custom-made Design Tools — available in over 150 formats — to support internal color communication and collaboration. Our advanced web-based tools, Palette Builder and ColorFlow®, manage color selection, palette creation, and color approval workflows for many of the world’s leading brands and retailers. Through DyStar’s global technical support network in major production countries, we help brands reduce lead times, improve accuracy, and uphold color quality from design to production.

With global distribution, traceability solutions, advanced color management tools, and a commitment to environmentally responsible practices, CSI empowers designers, color managers, and supply chain partners to make confident and consistent color decisions — enhancing brand integrity and accelerating time to market.

Key Responsibilities and Business Decisions:

• Create and align product and service strategies with sales. This area of responsibility ensures revenue targets are met and margins are maintained.
• Provide innovation to ensure customer needs are met through products and services that drive increased sales and profit.
• Provide analysis of current business, market intelligence, and competitive environment to the management team. This information is used to develop the company's directions and strategy.
• Collaborate with CSI efforts internationally to drive market growth and align with local sales strategies.
• Assist Sales with Key account management by supporting product/service technical support and creative innovations.
• Oversee the promotion, support, and growth of the Color Library and CSI ColorSpace. This area is key not only to the growth of Color Library sales but also to the development of trend service products to support future growth with new customers.
• Promotion of the CSI Brand and products through the creation of promotional materials, including presentations, participation in professional associations, social media, and web content.
• Provide product and process improvement of existing products, services, and processes. CSI products, such as ColorWall, require updates and product management. These products provide continued revenue growth at existing and new customers.
• Manage the Promotion, Specification, and delivery of CSI ColorFlow and CSI Palette Builder. This includes managing the relationship with the 3rd party programming partner.
• Manage external relationships with AATCC and other business partners to promote CSI through professional networking and collaboration with companies in the same market. Trend Services, software companies, etc.
• Provide technical support to customers and employees within the organization on topics such as Color Science, Color Management, and Color execution.

Supervisory Responsibility: NONE

Required Education and Experience:

• Bachelor's degree, preferably in Marketing, Business, or a technical-related field required.
• Position requires a minimum of 5 years of experience in the dyestuff/chemical/textile industry. This implies in-depth knowledge of textile applications, textile markets, customers, and textile end-users.
• Computer, financial, manufacturing, and marketing-related training or experience desired. Excellent communication and writing skills necessary.
• Must have organization, planning, decision-making, problem-solving, product management, and supervisory capabilities.
• Demonstrated and advanced knowledge of color science and color communication, along with their use in the Retail environment.

This is an On-Site role in Charlotte, North Carolina, (not open to hybrid or remote).

Visa sponsorship is not available for this role.

CSI/DyStar is an Equal Opportunity Employer

• Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
• Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
• Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
• Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
• Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
• Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
• Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
• Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
• Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
• Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
• Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
• Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
• Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
• Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
• Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
• Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
• Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
• At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
• Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
• Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
• Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
• Strong organizational, analytical, and conceptual skills with a high attention to detail.
  
  

Gastite delivers innovative solutions through our core values of safety, quality, people, and customers. We commit ourselves to ensure inclusion, integrity, and excellence as we prosper in all aspects of our business.

Primary Responsibilities:

The Technical Support Engineer is based in the Portland office and serves as the primary liaison between internal teams and field personnel. This role ensures timely and effective technical support, training, and compliance across all customer-facing activities. The position requires strong organizational skills, technical expertise, and the ability to manage multiple priorities in a fast-paced environment.

Approximately 60–70% of work will be office-based, focusing on coordination and documentation, while 30–40% involves travel to customer sites for hands-on training, troubleshooting, and investigations.

Coordination & Dispatch:

• Act as the central hub for organizing and scheduling field support activities.
• Coordinate with Applications and Sales teams to ensure timely response to customer needs.
• Manage dispatch logistics and prioritize urgent requests in collaboration with leadership.

Technical Support & Communication:

• Serve as the first point of contact for field technicians, providing guidance and solutions.
• Document and summarize all technical communications for internal review and knowledge sharing.
• Analyze recurring issues and implement corrective actions to reduce repeat problems.

Data Management & Reporting:

• Maintain detailed call records and service logs for historical analysis and trend identification.
• Prepare reports highlighting common issues, resolutions, and recommendations for process improvement.

Compliance & Standards:

• Ensure all activities adhere to relevant codes, safety regulations, and compliance standards.
• Support internal audits and contribute to maintaining certification requirements.

Cross-Functional Collaboration:

• Work closely with Engineering, Quality, Procurement, Customer Service, and Operations teams to address product failures, design changes, and R&D initiatives.
• Provide feedback from the field to influence product development and quality improvements.

Training Development & Delivery:

• Design, update, and manage training modules for internal staff and external customers.
• Conduct in-person and virtual training sessions to ensure proper product installation and usage.

This role demands extensive product knowledge, practical mechanical skills, and familiarity with plumbing and HVAC/R industry practices. The Technical Support Engineer acts as a critical link between the company and its customers, ensuring technical excellence and customer satisfaction.

Skills Required:

• Mechanical Aptitude
• Microsoft Office and CAD software
• Strong communication skills
• HVAC/R and plumbing, contracting, and industry experience
• Frequent domestic travel required, infrequent international travel

Education & Experience preferred:

• AS Engineering or equivalent through relevant work experience
• 2-10 years of relevant experience

This list of duties and responsibilities is not intended to be exhaustive. As business needs change, additional duties or responsibilities may be added or removed. Gastite employees are expected to be team players and have a willingness to assist in other tasks on an as-needed basis.

Mechanical Maintenance and Technical Instructor or Sr Mechanical Maintenance Instructor Position for Dresden Nuclear Power Station in Morris, IL

This Mechanical Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Maintenance and Technical Instructor Job Code XKAP- Expected salary range of $105,300 to $117,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Sr Maintenance and Technical Instructor Job Code XKAV - Expected salary range of $121,500 to $135,000 varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific maintenance and technical training programs (Chemistry, Engineering, Maintenance: Electrical, Instrumentation, and Mechanical, and Radiation Protection).

Primary Duties and Accountabilities

• Drives the clean energy center (CEC) and personnel performance improvement through the use of training. Develops, schedules, coordinates, and conducts performance-based maintenance or technical training programs as required by user community in accordance with Constellation's systematic approach to training model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
• Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
• Participates in CEC support activities, i.e. outage support, root cause support, line assessment support.
• Assures the training programs are maintained current and incorporate information gained from Institute of Nuclear Power Operations (INPO) Significant Operating Experience Reports and Constellation Nuclear Event Reports (NERs), Nuclear Regulatory Commission (NRC) Bulletins and Information Notices, CEC design change and backfit information, CEC procedure changes and revisions, new regulations, and training effectiveness reports.
• Support CEC and fleet in the areas of business initiatives, project management, refuel outage support, emergency preparedness duties, and special projects.
• Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
• Participates in NRC, INPO and management audits, and prepares responses to audit findings.
• Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high-quality training.
• Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

This Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
MINIMUM QUALIFICATIONS

• High school diploma/GED with 3 years of nuclear mechanical maintenance experience or 5 years of related (mechanical maintenance instruction) experience OR
• Associate&rsquos/Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 2 years of related mechanical maintenance experience or 4 years of related (mechanical maintenance instruction) experience
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants"
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
MINIMUM QUALIFICATIONS

• High school diploma/GED with 5 years of nuclear mechanical maintenance background or 7 years of related (Mechanical Maintenance) experience OR
• Associate&rsquos degree in technical discipline (e.g. chemistry, electrical, engineering, instrumentation, mathematics, mechanical, radiation protection), education or training with 3 years of nuclear mechanical maintenance background or 5 years of related (Mechanical Maintenance) experience OR
• Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 3 years of related (Mechanical Maintenance) experience
• 2 years of training or education experience in Mechanical Maintenance
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants"
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
PREFERRED QUALIFICATIONS

• Previous experience in delivering training
• Knowledge of and experience with the systematic approach to training (SAT)

Sr Mechanical Maintenance and Technical (M&T) Instructor Job Code: XKAV PREFERRED QUALIFICATIONS

• Foreman/lead or supervisory experience

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.

Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth’s resources.

 
Why Join Us?

• Industry Leader: Work for a company recognized as a top employer for women in transportation (WIT 2023–2025).
• Innovation: Be part of a team pioneering digital and automated mining solutions.
• Growth: Access global learning, career development, and a collaborative culture.

If interested in joining the Orica team and to be contacted by the Orica Recruiting team, text “New Job” to 52345.

Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. 

About the role - Mining Field Technical Services Representative (Swayzee, IN, USA)

We are excited to announce a new opportunity for a Mining Field Technical Services Representative within our Orica USA team focused on designing and executing planned explosive blasts by determining correct products, precise quantities, and safe application methods. Ensures effective use of explosives in compliance with the Service Operations Manual to meet customer requirements at Orica-serviced locations.

Locations: Lebannon, Kokomo, LaFayette, Northern Indianapolis and Swayzee, INDIANA

This is a Field position with limited office time, with approx. 50% field activity.

What you will be doing

• Build relationships with key clients, identifying opportunities for Orica’s products and services.
• Provide technical support and training on explosives and blasting applications for mining, quarry, and construction.
• Support research, development, and marketing teams with your technical expertise.
• Promote and implement Electronic Blasting Systems (EBS) and other advanced solutions.
• Ensure compliance with safety, health, environmental, and regulatory standards.
• Travel within Indiana and surrounding states (25–50%, mostly day trips, some overnights).

What We’re Looking For

• Technical Expertise: Experience in mining engineering, explosives, or related fields.
• Sales & Client Focus: Proven ability to identify client needs and deliver tailored solutions.
• Tech-Savvy: Comfortable with computer-based data tools (e.g., Boretrak, laser profiling, drone mapping) and Microsoft Office.
• Trainer & Collaborator: Ability to train others and work across teams.
• Personal Qualities: Integrity, resilience, strong communication, and decision-making skills.

What you will bring

• Experience in blasting solutions for construction, quarries, open pit, and underground mines.
• Background in mining/explosives product sales and technical support.
• Familiarity with drone mapping/photography is a plus.

Your qualifications

• Bachelor’s Degree in Geosciences, Mining, or Engineering, or equivalent experience in explosives industry
• 2-5 years’ experience as a blasting professional, mining engineer, mining sales engineer, or related industry experience, including experience with the technical, business, and operations aspects of the mining or explosive industry. 

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation 

• Salary Range $ 84,000 - 95,000 USD
• Eligible for annual short-term incentive plan

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Benefits (Full time Employees)

• Medical/Prescription Drug – Three (3) plans to choose from
• Dental – Two (2) plans to choose from
• Vision – Two (2) plans to choose from
• Health Savings Account
• Flexible Spending Accounts
• Basic Employee Life and Accidental Death & Dismemberment Insurance 
• Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance 
• Company provided Short-Term and Long-Term Disability 
• Company provided Employee Assistance Program
• Voluntary Hospital Indemnity, Critical Illness & Accident Plans
• Voluntary Identity Theft Protection 
• Voluntary Legal Plan
• 401(k) + Company Match
• Company provided Maternity Leave
• Company provided Bonding Leave
• Accrued Paid Time Off 
• Paid Sick & Safe Time
• Nine (9) Scheduled Holidays + Two (2) Floating Holidays 

We respect and value all

Orica is an Equal Opportunity Employer and we are a Drug-free workplace.

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.

Orica is committed to building a diverse and inclusive culture where our people feel engaged, respected, and connected.

At Orica, it's the power of our people that leads change and shapes our futures.

Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.

Why Join Us?

• Industry Leader: Work for a company recognized as a top employer for women in transportation (WIT ).
• Innovation: Be part of a team pioneering digital and automated mining solutions.
• Growth: Access global learning, career development, and a collaborative culture.

If interested in joining the Orica team and to be contacted by the Orica Recruiting team, text New Job to 52345.

Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.

We are excited to announce a new opportunity for a Mining Field Technical Services Representative within our Orica USA team focused on designing and executing planned explosive blasts by determining correct products, precise quantities, and safe application methods. Ensures effective use of explosives in compliance with the Service Operations Manual to meet customer requirements at Orica-serviced locations.

Locations: Lebannon, Kokomo, LaFayette, Northern Indianapolis and Swayzee, INDIANA

This is a Field position with limited office time, with approx. 50% field activity.

• Build relationships with key clients, identifying opportunities for Orica's products and services.
• Provide technical support and training on explosives and blasting applications for mining, quarry, and construction.
• Support research, development, and marketing teams with your technical expertise.
• Promote and implement Electronic Blasting Systems (EBS) and other advanced solutions.
• Ensure compliance with safety, health, environmental, and regulatory standards.
• Travel within Indiana and surrounding states (25-50%, mostly day trips, some overnights).

• Technical Expertise: Experience in mining engineering, explosives, or related fields.
• Sales & Client Focus: Proven ability to identify client needs and deliver tailored solutions.
• Tech-Savvy: Comfortable with computer-based data tools (e.g., Boretrak, laser profiling, drone mapping) and Microsoft Office.
• Trainer & Collaborator: Ability to train others and work across teams.
• Personal Qualities: Integrity, resilience, strong communication, and decision-making skills.

• Experience in blasting solutions for construction, quarries, open pit, and underground mines.
• Background in mining/explosives product sales and technical support.
• Familiarity with drone mapping/photography is a plus.

• Bachelor's Degree in Geosciences, Mining, or Engineering, or equivalent experience in explosives industry
• 2-5 years' experience as a blasting professional, mining engineer, mining sales engineer, or related industry experience, including experience with the technical, business, and operations aspects of the mining or explosive industry.

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation

• Salary Range $ 84,000 - 95,000 USD
• Eligible for annual short-term incentive plan

(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Benefits (Full time Employees)

• Medical/Prescription Drug - Three (3) plans to choose from
• Dental - Two (2) plans to choose from
• Vision - Two (2) plans to choose from
• Health Savings Account
• Flexible Spending Accounts
• Basic Employee Life and Accidental Death & Dismemberment Insurance
• Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
• Company provided Short-Term and Long-Term Disability
• Company provided Employee Assistance Program
• Voluntary Hospital Indemnity, Critical Illness & Accident Plans
• Voluntary Identity Theft Protection
• Voluntary Legal Plan
• 401(k) + Company Match
• Company provided Maternity Leave
• Company provided Bonding Leave
• Accrued Paid Time Off
• Paid Sick & Safe Time
• Nine (9) Scheduled Holidays + Two (2) Floating Holidays

Orica is an Equal Opportunity Employer and we are a Drug-free workplace.

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.

Orica is committed to building a diverse and inclusive culture where our people feel engaged, respected, and connected.

Mechanical Maintenance and Technical Instructor or Sr Mechanical Maintenance Instructor Position for Dresden Nuclear Power Station in Morris, IL

This Mechanical Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Maintenance and Technical Instructor Job Code XKAP- Expected salary range of $105,300 to $117,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Sr Maintenance and Technical Instructor Job Code XKAV - Expected salary range of $121,500 to $135,000 varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific maintenance and technical training programs (Chemistry, Engineering, Maintenance: Electrical, Instrumentation, and Mechanical, and Radiation Protection).

Primary Duties and Accountabilities

• Drives the clean energy center (CEC) and personnel performance improvement through the use of training. Develops, schedules, coordinates, and conducts performance-based maintenance or technical training programs as required by user community in accordance with Constellation's systematic approach to training model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
• Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
• Participates in CEC support activities, i.e. outage support, root cause support, line assessment support.
• Assures the training programs are maintained current and incorporate information gained from Institute of Nuclear Power Operations (INPO) Significant Operating Experience Reports and Constellation Nuclear Event Reports (NERs), Nuclear Regulatory Commission (NRC) Bulletins and Information Notices, CEC design change and backfit information, CEC procedure changes and revisions, new regulations, and training effectiveness reports.
• Support CEC and fleet in the areas of business initiatives, project management, refuel outage support, emergency preparedness duties, and special projects.
• Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
• Participates in NRC, INPO and management audits, and prepares responses to audit findings.
• Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high-quality training.
• Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

This Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
MINIMUM QUALIFICATIONS

• High school diploma/GED with 3 years of nuclear mechanical maintenance experience or 5 years of related (mechanical maintenance instruction) experience OR
• Associate&rsquos/Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 2 years of related mechanical maintenance experience or 4 years of related (mechanical maintenance instruction) experience
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, Selection, Qualification, and Training of Personnel for Nuclear Power Plants
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
MINIMUM QUALIFICATIONS

• High school diploma/GED with 5 years of nuclear mechanical maintenance background or 7 years of related (Mechanical Maintenance) experience OR
• Associate&rsquos degree in technical discipline (e.g. chemistry, electrical, engineering, instrumentation, mathematics, mechanical, radiation protection), education or training with 3 years of nuclear mechanical maintenance background or 5 years of related (Mechanical Maintenance) experience OR
• Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 3 years of related (Mechanical Maintenance) experience
• 2 years of training or education experience in Mechanical Maintenance
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, Selection, Qualification, and Training of Personnel for Nuclear Power Plants
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
  
  

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
PREFERRED QUALIFICATIONS

• Previous experience in delivering training
• Knowledge of and experience with the systematic approach to training (SAT)

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
PREFERRED QUALIFICATIONS

• Foreman/lead or supervisory experience

Civil Clothing Inc. in Torrance is seeking a skilled and detail-oriented Technical Designer to join our growing Darc Sport division. The ideal candidate brings hands on experience in patternmaking, grading, garment construction, and sewing, with a strong background in apparel manufacturing, specifically private label and full-package production.

In this role, your technical expertise will directly impact the fit, quality, and consistency of every garment we produce. You will help translate design intent into production-ready specifications, ensure accuracy through every development stage, and play a key part in delivering product that reflects the Darc Sport brand’s standards and customer expectations.

What You’ll Do

Essential Duties & Responsibilities

Fit Development & Sample Review

• Work closely with Designers to develop the fit, measurements, and specifications for prototype samples.
• Review proto samples against tech packs to ensure accuracy in measurements, construction, and design intent.
• Conduct fit sessions on live models, evaluate garment fit and functionality, and confirm all design details.
• Approve fit and construction throughout each stage of the sample process.

Technical Specifications & Construction Standards

• Establish garment specifications and construction requirements that align with brand standards.
• Review, update, and refine spec sheets to ensure accuracy and production-readiness.
• Maintain responsibility for overall construction integrity and quality expectations.

Vendor Communication & Technical Packages

• Communicate clear, detailed fit revisions and construction notes to vendors using complete technical packages.
• Ensure all updates, comments, and requirements are communicated in a timely and organized manner.

Workflow & Sample Management

• Organize and manage workflow based on delivery timelines and time-and-action calendars.
• Maintain an organized library of approved samples, patterns, and fit references.
• Coordinate sample tracking, fit stages, and approvals to support smooth development and production

Culture & Collaboration

• Contributes to a creative, respectful, and inclusive environment where diverse perspectives and ideas are welcomed and valued at Civil Clothing Inc.
• Works collaboratively with Design, Product Development, Production, and Marketing teams to support smooth handoffs, accurate fit decisions, and aligned execution from concept through production.
• Demonstrates professionalism, accountability, and a strong sense of urgency, consistently delivering high-quality technical work that reflects Darc’s standards for fit, construction, and craftsmanship.
• Approaches feedback with openness and adaptability, supporting a culture of continuous improvement, technical precision, and shared creative growth.

What You Bring

Knowledge, Skills & Abilities

Technical Skills

• Proficiency in Adobe Illustrator and Photoshop, with the ability to create clear technical sketches, construction details, and garment diagrams
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for documentation, reporting, and communication
• Strong understanding of garment construction, specs, patternmaking fundamentals, and measurement standards
• Familiarity with PLM systems, digital spec tools, and workflow management platforms
• Comfortable reviewing proto samples, identifying fit issues, and communicating revisions in a technical format
• Ability to maintain accurate spec sheets, graded measurements, and technical documentation throughout development

Professional Skills

• Excellent attention to detail, accuracy, and consistency across specs, fit notes, and technical packages
• Strong organizational skills with the ability to juggle multiple priorities and meet deadlines in a fast-paced environment
• Clear written and verbal communication skills for collaborating with designers, production teams, and vendors
• Solid problem-solving abilities, with the capacity to identify issues, propose solutions, and support smooth product development
• Reliable follow-through and ownership of assigned tasks, ensuring nothing falls through the cracks

Collaboration & Culture Fit

• Strong interpersonal skills and a collaborative, team-first mindset
• Works effectively with cross-functional partners across Design, Product Development, and Production at Civil Clothing Inc.
• Approaches feedback with openness, adaptability, and a willingness to learn
• Thrives in a creative, inclusive environment and supports a culture of continuous improvement and shared success
• Maintains professionalism, positivity, and strong communication with coworkers, vendors, and business partners
• Comfortable navigating change and adapting designs to evolving consumer needs
• Eager to grow, experiment, and take on new creative challenges

Education & Experience

• Bachelor’s degree in Technical Design, Fashion Design, or related field preferred, or equivalent hands-on experience.
•  4–6 years of technical design experience within apparel, streetwear, or related product categories.
• Demonstrated experience in fit development, garment construction, and technical package creation throughout the product lifecycle.
• Experience working directly with overseas vendors and factory partners, including clear communication of fit comments, specifications, and construction details.
• Experience across Men’s and Women’s categories, including activewear, tops, bottoms, and outerwear.
• Experience in Action Sports or Streetwear environments preferred.

Physical & Mental Demands

• This role is primarily office-based with regular use of standard office equipment.
• Ability to sit or stand for extended periods and move throughout office, showroom, or production environments as needed.
• Ability to occasionally lift, carry, or move materials or product weighing up to 25 lbs, with or without reasonable accommodation.
• Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.
• Ability to work in varied environments, including exposure to noise, temperature fluctuations, and occasional outdoor elements.
• Ability to manage multiple priorities, deadlines, and shifting demands in a fast-paced environment.
• Capacity to maintain focus, sound judgment, and professional communication while navigating time-sensitive issues.
• This role may require flexibility in work hours during peak production periods.

Why You’ll Love Working at Civil

At Civil Clothing we foster a collaborative, fast-moving environment where ownership is valued, ideas are welcomed, and execution matters. You’ll work alongside passionate, experienced teams who care deeply about craftsmanship, accountability, and bringing product to market the right way.

This role offers the opportunity to make a real impact, your decisions directly influence our product quality, timelines, and growth. If you thrive in a hands-on, solutions-driven environment and want your work to be seen, felt, and worn, you’ll feel right at home here.

What We Offer

• Competitive compensation: $70K – $85K annually, depending on experience and qualifications
• Comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO)
• Employee merchandise discounts
• Opportunity to grow with a respected and evolving apparel brand

Equal Opportunity Employer

Civil Clothing Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Position: Technical Design Intern

Location: Apex, NC (On-site)

Department: Design

Reports to: Technical Design Manager

Mary Square is looking for a detail-oriented Technical Design Intern to join our rapidly growing team. The ideal candidate would describe themselves as a team player that is organized, efficient and passionate about technical design. This is a great opportunity for someone early in their design career who is eager to learn, grow, and contribute to creating beautiful apparel collections. The Technical Design Intern supports the technical design team in ensuring garments meet Mary Square’s fit, construction, and quality standards. This role will assist with measuring samples, preparing tech packs, organizing fit sessions, and maintaining technical documentation throughout the product development process.

This is a hands-on learning opportunity for someone interested in the technical side of apparel development, providing exposure to fit sessions, garment construction, and factory communication from concept through production.

• Assist the technical design team in preparing and updating technical specification (tech) packs.
• Support measuring samples and prototypes and help record measurements for fittings.
• Assist in preparing garments and documentation for fit sessions.
• Take notes during fittings and help update tech packs with fit comments and revisions.
• Help update "How to Measure" diagrams and construction details.
• Support organization and tracking of samples and development stages.
• Assist with maintaining spec sheets, measurement charts, and grading information.
• Work closely with the design and product development teams to ensure technical updates are documented accurately.
• Maintain organized digital and physical technical files for seasonal development.
• Support cross-functional communication with design, sourcing, and product development teams.

• Bachelor’s degree or current enrollment in Fashion Design, Apparel Design, Technical Design, or a related field.
• Coursework or experience in patternmaking, garment construction, or sewing.
• Basic understanding of garment fit, construction, and measurement techniques.
• Proficiency in Adobe Illustrator.
• Working knowledge of Microsoft Excel or Google Sheets.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong communication skills and a collaborative mindset.
• A passion for apparel product development and technical design.

At Mary Square, we believe in the power of community, creativity, and celebration of life’s beautiful moments. Our lifestyle brand is committed to uplifting others through thoughtful products that inspire joy and confidence. We are a company that values faith, family, fun, and making a lasting impact on the lives of women everywhere.

Scope of Job
PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.

PowerFlex isseekinga highly skilled Solar Technical Lead to support the technical performance, reliability, and safe operation of a growing portfolio of distributed energy assets. This role sits within the Asset Optimization & Customer Success organization and focuses on deep technical fieldexpertiseacross commercial and industrial (C&I) solar PV sites.This individual will play a key role in ensuring successful system troubleshooting, performance verification, and vendor coordination. The ideal candidate has extensive handson experience on solar sites, strong understanding of PV system components, and the ability to work directly with subcontractors, OEMs, and internal teams to resolve technical issues andmaintainoptimalsite performance

Location
This role is open to be a hybrid role out of one of our offices (Mountain View, CA,San Diego, CA orNew York, NY.)

Responsibilities

• Performhands-ontechnical support for PV operations, including system monitoring, troubleshooting, performance analysis, and field diagnostics.
• Conduct detailed technical reviews of site issues, alarms, performance anomalies, and equipment failures; performroot causeanalysis and implement corrective actions.
• Interface directly with vendors, equipment manufacturers, and subcontractors to address technical issues, coordinate warranty/RMA processes, and ensure adherence to installation standards and specifications.
• Support development, implementation, and improvement of technical processes and field procedures (e.g., commissioning checklists, testing protocols, safety documentation).
• Ensure all work meets OSHA, NEC, and AHJ requirements and follows PowerFlex safety protocols and quality standards.
• Review and validateas builtdrawings, test reports, commissioning packages, and other technical documentationrequiredfor operations readiness.
• Assistwith system monitoring and diagnostics, including alarm triage, remote troubleshooting, and performance data review.
• Providetechnical insight into operational performance metrics such as availability, uptime, production vs. forecast, and degradation analysis.
• Support subcontractor qualification and evaluation from a technical standpoint, including verification of workmanship and compliance with installation guidelines.
• Collaborate with the Construction/Commissioning teams to ensure clean and complete project handoffs, includingpunch listclosure and documentation completeness.
• Provide technical input into customer reports, system performance summaries, and internal/external communications.
• Maintain a feedback loop with engineering, procurement, and construction teams to improve hardware selection, vendor performance, and overall productreliabilityEstablishandmaintaina feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness

Qualifications
Education/Experience

• Bachelor's degree in Engineeringor related technical field preferred.
• 7+ years of experience in renewable energy, withsignificant timespent in field roles involving construction, commissioning, or technical operations of distributed solar PV systems.
• Strong technical knowledge of PV system architecture, including inverters, protection & controls, EMS/SCADA, site networking, telemetry, metering, and utility interconnection requirements.
• Hands on field experiencestronglypreferred (construction, commissioning, troubleshooting, QA/QC, or similar).
• Experience working closely with subcontractors, OEMs, and field service providers.
• Preference for experience in the field
• Battery Energy Storage System experience is a plus

Skills/Knowledge/Abilities

• Capable of managing multiple projects simultaneously
• Stronghands ontroubleshooting ability across mechanical, electrical, andcontrolssystems.
• Capability to handle multiple technical tasks and site issues simultaneously.
• Clear and concise communication skills, including the ability to translate technical issues intocustomer friendlyexplanations.
• Strong vendor and subcontractor coordination skills with a focus on technical oversight and quality assurance.
• Ability to implement and follow structured technical processes and documentation standards.
• Safety firstmindset with strong adherence to compliance requirements

Compensation
The base pay range for this position is $128,610 - $157,190 annually. The total compensation for this position will include commission. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.

PhysicalRequirements
Remainingin a seated position. Long hours on the computer keyboard. Prolonged periods of standing and/or walking.Must be able to lift and carry or otherwise move 25 pounds regularly/occasionally.

WorkingConditions
80% oftimeis spent in the office environment,utilizingcomputers (frequent use of various Microsoft software/programs), phones, and general office equipment.20% of time is spent outside of the office visitingvendors'and/or internal customers' sites in addition to attending various conferences and meetings.

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Applicant Certification and Acknowledgment

By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement

Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Privacy Notice to California Job Applicants

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Privacy Policy

PowerFlex is committed to protecting the privacy of your personally identifiable information, for more information click here.

Special Accommodation Language

If you require assistance or accommodation while seeking employment with PowerFlex, please contact Human Resources at or . Please note that these communication alternatives are for accommodation requests and not for general employment inquiries.

OUR COMPANY:

DISPLAYIT Inc. stands as an acclaimed designer and manufacturer, specializing in the creation of structured experiential environments. Established in 1998 in Irvine, California, currently expanding operation in Texas. DISPLAYIT is dedicated to designing, constructing, and installing innovative structural branded solutions that convey a cohesive brand message for our valued customers.

At the heart of our success is a team of highly talented individuals who collaborate creatively at the highest level, aiming to deliver the finest custom experiences. Our commitment is underscored by our relentless pursuit of creative solutions to exceed customer expectations. We exist not only to meet but to surpass the needs of our customers, and our unwavering focus is on operational efficiency.

Join us in our journey at our state-of-the-art facilities located in the vibrant city of Irvine, where innovation and excellence converge.

SUMMARY:

The additional Technical Draftsperson will play a key role in our engineering department, collaborating closely with the design, fabrication, and project management teams to translate conceptual design into well-coordinated, technically accurate construction documents. This role requires a firm grasp of fabrication methods, architectural detailing, industry standards, and a proactive approach to problem-solving. The selected candidate will contribute to projects across the entire design-to-fabrication spectrum, ensuring precision, efficiency, and adherence to project timelines. Under the direction of the Project Manager and Director of Design/Technology, the 3D Technical Designer/Drafter produces shop drawings for multiple elements or entire projects. The ideal candidate must possess excellent technical design skills and some leadership skills to develop and implement solutions and communicate them to stakeholders effectively.

DUTIES AND RESPONSIBILITIES:

• Develop detailed shop drawing packages and architectural drawings, including plans, elevations, sections, and details, to provide clients, project managers, and fabrication leads with an accurate representation of the design intent, scope of work, materials, and fabrication/assembly methods.
• Collaborate with the design team to ensure seamless integration of aesthetic and functional aspects into technical drawings. Proactively identify potential design and fabrication issues and propose solutions.
• Meet deadlines and achieve high-quality, on-budget outcomes by establishing and maintaining effective communication among the project team, fabricators, clients, vendors, contractors, and consultants.
• Conduct thorough reviews of technical documents to ensure accuracy, completeness, and compliance with industry standards and regulations.
• Implement best practices and standards to accelerate project timelines while maintaining quality.
• Ensure the design complies with company standards, client requirements, and other specifications (ADA, Building Codes, etc.)
• Prepare facility impact documentation to share with the architect, client, and general contractors, detailing the necessary infrastructure to integrate and install the exhibit.
• Identify opportunities for process optimization and efficiency improvements within the design and engineering workflow. Utilize relevant software tools and platforms to enhance the efficiency and accuracy of fabrication drawings.

QUALIFICATIONS:

• Associate or Bachelor’s Degree in Engineering, Architecture Industrial Design, Interior Design, or other related Design/Engineering specialization preferred.
• Minimum of 5-10 years of post-college experience as a drafter/detailer for one or more of the following fields: Cabinetry/Millwork, Furniture, Retail, Hospitality, Commercial Architecture, Museum, Trade Show Exhibits, Theater, and Amusement Park projects.
• Proficiency in 2D/3D Design in Rhino or a willingness to learn it within a few months of starting.
• Exceptional proficiency in at least one of the following programs: Rhino, AutoCAD, Fusion, Inventor, SolidWorks, SketchUp, Vectorworks, ArchiCAD, and Revit.
• Strong knowledge of materials/finishes, fabrication tools, and techniques to develop highly detailed 3D models, fabrication drawings, and assembly instructions supporting the design/manufacturing process.
• Strong analytical and problem-solving skills
• General knowledge of building design and documentation
• Fabrication experience is a plus.
• Ability to effectively communicate verbally and in writing, as well as interpret verbal and written instructions.
• Ability to manage multiple projects and drawings simultaneously with attention to detail.
• Ability to prioritize and meet deadlines with limited supervision.
• Experience designing or programming for CNC and Laser Cutting Machines preferred.
• Working knowledge of Microsoft Office Suite, PDF editors, and other support software.
• Bilingual in Spanish/English is a plus.

COMPETENCIES

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Occasionally required to lift/push/carry items that may exceed 35 pounds

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Location: Atlanta, GA (Hybrid / Client-Facing)

Company: ResourceTek, LLC

Reports To: Director of Operations & Business Development

About ResourceTek

ResourceTek is a specialized technical staffing firm providing engineering, IT, industrial maintenance, and professional talent to public-sector and industrial clients across the Southeast and beyond. As a long-standing partner to organizations such as the Georgia Department of Transportation (GDOT), ResourceTek delivers high-quality, relationship-driven staffing solutions that support complex, long-term programs.

As a subsidiary of a multidisciplinary engineering firm, we bring a consultative, program-focused approach to staffing—prioritizing quality, continuity, and client trust over transactional volume.

Position Overview

The Account Manager role is a full-desk position responsible for business development, client management, and recruiting support within the Atlanta and broader Georgia market. This individual will manage and grow established accounts while also developing new client relationships and supporting recruiting efforts to ensure successful delivery.

This role is ideal for someone who enjoys building long-term client partnerships, understands technical or professional staffing, and is comfortable balancing sales, account management, and recruiting responsibilities.

Key Responsibilities

Client Management & Account Growth

• Serve as the primary point of contact for assigned accounts, including GDOT and other public-sector or industrial clients
• Build strong relationships with client stakeholders, hiring managers, and program leadership
• Manage ongoing staffing needs, workforce planning, and performance expectations
• Identify opportunities to expand scope, add roles, or support additional programs within existing accounts
• Conduct regular client meetings, site visits, and check-ins to ensure satisfaction and alignment

Business Development

• Identify and pursue new client opportunities in the Atlanta and broader Georgia market
• Develop targeted outreach strategies focused on engineering, infrastructure, industrial, and technical staffing needs
• Collaborate with internal leadership on proposals, pricing, and contract support
• Represent ResourceTek professionally in client meetings, networking events, and industry engagements

Recruiting & Talent Delivery Support

• Partner closely with recruiters to define job requirements and staffing strategies
• Assist with candidate sourcing, screening, interviewing, and client presentation as needed
• Maintain candidate and consultant relationships to support retention and redeployment
• Ensure smooth onboarding and ongoing support for placed consultants

Operational & Administrative Support

• Support contract administration, compliance, and reporting requirements (including public-sector programs)
• Track activity, pipeline, and performance metrics
• Collaborate with internal teams to ensure consistent service delivery and margin discipline

Qualifications & Experience

• 3–7+ years of experience in technical staffing, professional services, or related B2B roles
• Experience in a full-desk or blended account management/recruiting role preferred
• Familiarity with public-sector, infrastructure, engineering, or industrial clients is a plus
• Strong relationship-building and communication skills
• Ability to manage multiple priorities in a client-facing, fast-paced environment
• Comfortable with business development, client meetings, and consultative selling
• Bachelor’s degree preferred

What We Offer

• Competitive base salary plus commission/incentive plan
• Opportunity to manage established, long-term client relationships (not a cold-call-only role)
• Supportive leadership and collaborative team environment
• Exposure to high-profile public-sector and industrial programs
• Long-term growth opportunities within a stable, relationship-focused organization

Why ResourceTek

At ResourceTek, Account Managers are trusted partners to both clients and consultants. We focus on quality, consistency, and long-term relationships, not transactional placements. This role offers the opportunity to build a meaningful book of business while working with respected clients and technical professionals.

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Technical Product & Quoting Engineer – CNC Environment to join their team. This is a pivotal, hands-on role that blends CNC manufacturing expertise, RFQ/quoting ownership, and product engineering leadership. The ideal candidate brings strong experience supporting CNC-machined components from RFQ through production, collaborating closely with engineering, operations, and suppliers. This role supports a diverse customer base across industries including aerospace, pipe fittings, hydraulics, and hose assemblies.

Key Responsibilities:

• Own and develop accurate, competitive CNC RFQs and production quotes for complex machined components and assemblies.
• Analyze customer drawings, specifications, and RFQs to determine manufacturing feasibility, machining strategy, and cost drivers.
• Translate customer requirements into manufacturable CNC solutions, considering tolerances, materials, cycle times, and production methods.
• Collaborate with engineering, CNC programmers, machinists, and production teams to optimize designs for manufacturability, quality, and cost.
• Support CNC production planning by validating routings, estimating run times, tooling needs, and labor requirements.
• Lead product definition, requirements gathering, and business case development for new and existing products.
• Coordinate prototype builds, first articles, testing, and validation to support customer and internal approvals.
• Partner with sourcing and supply chain teams to support supplier evaluation, CNC sourcing decisions, and cost‑reduction initiatives.
• Monitor product performance, quality metrics, and production feedback, driving continuous improvement initiatives.
• Provide technical guidance and training to internal teams and external partners related to CNC processes and quoting assumptions.
• Track and report key performance indicators including revenue, margin, quoting accuracy, and customer satisfaction.

Qualifications and Skills:

• Bachelor’s Degree in Mechanical, Manufacturing, Industrial Engineering, or related field.
• Significant hands-on experience in a CNC machine shop environment.
• Proven experience with CNC RFQs, CNC quoting, and supporting CNC production in a precision manufacturing environment.
• Strong understanding of CNC machining processes (turning, milling, multi-axis preferred), materials, tolerances, and GD&T/blueprint reading.
• Demonstrated experience estimating cycle times, labor, tooling, and overhead for CNC-machined components.
• Experience working closely with CNC programmers, machinists, and production teams.
• Proficiency with CAD/CAM software and experience navigating ERP/MRP systems.
• Industry experience in aerospace, pipe fittings, hydraulics, hoses, or similar precision manufacturing sectors.
• Strong problem-solving skills, assertiveness, and a collaborative, team-oriented mindset.
• Excellent communication skills with the ability to explain technical and cost concepts to both technical and non-technical stakeholders.
• Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies is a plus.

Compensation Range: $115,000-$135,000 + 15% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Technical Product & Quoting Engineer looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

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QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

Job Title: Technical Project Lead

Location: Philadelphia, PA

Schedule: Hybrid (Onsite Tuesday–Thursday)

Overview

We are seeking an experienced Technical Lead to oversee the design, development, and delivery of integrated, technically sound solutions across complex programs and projects. This role will serve as the primary technical point of contact, ensuring successful execution of all ISD technical deliverables while partnering closely with Project and Program Managers.

Responsibilities

• Own end-to-end delivery of integrated technical solutions for assigned projects and programs.
• Serve as the primary technical liaison to Project/Program Managers and ISD leadership.
• Provide technical leadership for all ISD deliverables, ensuring alignment with project scope, timelines, and quality expectations.
• Maintain accurate project schedules and status reporting across time, cost, and scope.
• Manage and track technical resource plans, budgets, and burn rates; escalate risks as needed.
• Develop and validate technical work estimates throughout the project lifecycle.
• Identify technical resource requirements and ensure accurate time tracking within enterprise systems (e.g., Empire Time, Clarity).
• Participate in project meetings and take ownership of ISD technical components and deliverables.
• Troubleshoot, resolve, and act as the escalation point for complex technical issues.
• Ensure on-time, on-budget, high-quality delivery of all technical components.
• Promote strong team collaboration and ensure consistent, cohesive delivery across technical teams.
• Communicate effectively with project stakeholders regarding technical performance, risks, and issues.
• Provide consultative support on technical matters to other organizational teams (e.g., Informatics).
• Oversee quality across all technical project artifacts and ensure all required SDLC documentation is completed.
• Maintain accurate monthly Estimate-to-Complete (ETC) forecasts for assigned projects.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years of experience designing, developing, and supporting APIs using MuleSoft Anypoint Platform or similar middleware technologies.
• 5+ years of experience as a developer and/or technical lead.
• Strong background with Agile and Waterfall methodologies.
• Experience with TFS and Azure DevOps for code management, testing, and review.
• Hands-on technical expertise with prior development experience and familiarity with SDLC processes.
• Healthcare EDI experience is beneficial but not required.
• Must have an Android or iOS device compatible with the Microsoft Authenticator app.

JOB SUMMARY

The Technical Communications & Training Specialist is responsible for translating complex product functionality into clear, usable training, documentation, and communications for both internal and external audiences. This role ensures that teams and customers understand how our products work, how they are changing, and how to use them effectively.

This individual partners closely with Product Managers, Engineering, Sales, Customer Success, Support, Professional Services, and Marketing to deliver accurate, timely, and consistent product education and technical communications across the product portfolio. The ideal candidate is a strong communicator who can translate complex product functionality into clear, accessible training materials and experiences. They operate with consistency, quality, and empathy for learners with different roles and skill levels.

JOB RESPONSIBILITIES

Internal Training & Enablement

• Design and deliver technical product training for internal teams, including onboarding, release readiness, and role-specific deep dives.

• Develop structured learning paths for Sales, Support, Customer Success, Implementation, Clinical, and other internal teams.

• Facilitate live training sessions (virtual or in-person) and create self-paced learning modules.

• Partner with Product Managers to understand upcoming releases and technical changes.

Documentation & Knowledge Management

• Own the creation, structure, and quality of product documentation, including:

o User guides

o Internal knowledge base articles

o Release notes / “What’s New” updates

o Quick-reference guides

o Video walkthroughs

• Ensure documentation is accurate, consistent, and updated with every release in partnership with Product Managers.

• Establish documentation standards, templates and governance processes.

External Training & Education

• Develop and deliver technical training for customers, partners, and other external audiences as needed.

• Create scalable external training assets such as technical guides, videos, FAQs, and onboarding documentation.

• Ensure external training content is accurate, technically sound, and tailored to audience needs.

Technical Product Communications

• Own internal technical communications related to product releases, enhancements, and changes (e.g., release notes, technical summaries, “What’s New” updates).

• Support external-facing technical communications in collaboration with Marketing and Customer Success.

• Ensure consistent technical terminology, messaging, and clarity across all training and documentation.

• Translate technical updates into clear explanations of functionality, impact, and usage.

Operational Excellence & Continuous Improvement

• Maintain a training and communications calendar aligned with product release schedules.

• Track training effectiveness, content usage, and feedback to continuously improve materials.

• Identify gaps in product understanding and proactively address them through training or documentation.

• Act as the voice of internal and external users, providing feedback to Product and Engineering on clarity and usability.

KNOWLEDGE & REQUIREMENTS

Required:

• 4+ years' experience in training, enablement, instructional design, product documentation, or customer-facing product roles.
• Strong written and verbal communication skills, with the ability to simplify complex concepts and technical details.
• Experience building structured content such as guides, decks, scripts, or e-learning materials.
• Confident in delivering live training sessions to groups of varying sizes.

Preferred:

• Experience in healthcare, pharmacy, payer, life sciences, or health-tech environments.
• Familiarity with product development processes and product releases.
• Experience using LMS systems, documentation platforms, or video creation tools.

EDUCATION REQUIREMENTS

• Minimum years of work experience: 4 years
• Minimum level of education or education/experience: Bachelor's Degree in Training & Development (Preferred)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

OVERVIEW: ITA Audio Visual Solutions is a full-service AV company based in Cincinnati, Ohio since 1982. We are looking to add a key member to our live event production team. We’re seeking a talented individual who has a passion for technology and is ready to take on a new and exciting challenge.

*

ROLE*: The position available is Technical Director (TD). Under the direction of the Director of Production and Creative Services (DPCS), the TD leads a team of experienced event technicians. The TD and his team are involved in each event from beginning to end. It starts with a member of our technical team meeting with our clients to understand their goals and vision for their event. They then design a solution, prepare all necessary elements and are ultimately responsible for its flawless execution.

DUTIES & RESPONSIBILITIES:

• Technical Expertise
• The TD is responsible for ensuring that the technical aspects of all our events are done properly and safely. Those include but are not limited to video, audio, lighting, streaming, rigging and power distribution.
• The TD it is expected that he or she would know how to engage experts in areas of need. That can be from existing team members or outside resources.
• It is expected that the TD will consistently work towards becoming proficient in all areas of technology that ITA offers.
• Employee Supervision
• The TD will have a team of dedicated event technicians that report directly to him/her.
• The TD will be responsible for the day to day management of the techs including:
• Assigning daily tasks and verifying successful completion
• Going onsite to events to ensure things are being done correctly and safely
• Arranging for skill development during down times
• Creating weekly schedules
• Sales Support
• The TD or a member of his team will meet with clients to discuss their event.
• The TD or a member of the tech team is responsible for building quotes once event details are discovered.
• The TD will respond to any questions or adjustments made by the client.

4. Additional Contributions

• Integral part of the hiring process
• Continually evaluate existing procedures and seeking ways to improve
• Research new technology and recommend purchases that will make ITA better.
• Work with warehouse team to prepare the equipment for events and load on to trucks

QUALIFICATIONS:

• Minimum of 5 years of experience in a relatable technical role.
• Strong technical skills in handling audio, video, and lighting equipment.
• Excellent leadership and communication skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Ability to work flexible hours including evenings, weekends, and holidays.

We offer a competitive compensation range commensurate with experience, along with a comprehensive benefits package, including:

• 401(k) plan with matching contributions
• Profit Sharing
• Dental, health, and vision insurance
• Health savings account
• Company-paid life insurance
• Generous paid time off
• Employee discount program
• Company-sponsored training and development opportunities
• Paid holidays
• Cellphone reimbursement
• Mileage and expense reimbursement

Job Overview:

The Supervisor, Technical Service and RMA leads the Technical Services and Return Merchandise Authorization (RMA) teams, ensuring exceptional service to all customer types—homeowners, distributors, contractors, and specifiers. This position oversees daily operations, manages retail and channel technical requests, and drives continuous improvement across technical service and case management processes. The Supervisor provides leadership, coaching, and process guidance to enhance customer experience, ensure timely resolution of inquiries, and maintain compliance with company service standards.

This position requires strong leadership skills, technical aptitude, and hands-on experience with ERP systems and Salesforce administration. The Supervisor plays a critical role in promoting customer satisfaction, improving efficiency, and supporting the company’s commitment to excellence in landscape, irrigation, and water management products.

Responsibilities:

• Supervise, train, and mentor the Technical Service and RMA team to ensure high-quality service and adherence to department KPIs.
• Manage daily workload, case assignments, and team scheduling to maintain consistent service coverage.
• Provide direct coaching and development to improve communication, problem-solving, and technical expertise across the team.
• Manage retail and channel technical support requests, ensuring efficient resolution and consistent customer communication.
• Oversee and maintain a structured case management process to ensure timely tracking, follow-up, and closure of technical and RMA inquiries.

Customer Support & Technical Expertise

• Demonstrate the ability to adjust communication approach to accommodate various customer types homeowners, specifiers, contractors, and distributors communicating technical information in a clear and professional manner.
• Support customers, sales representatives, and business partners with technical inquiries related to product installation, troubleshooting, and applications.
• Ensure RMA requests are processed and resolved promptly by overseeing each case from initiation through completion.
• Identify additional business opportunities through project consultation and technical expertise related to green building, water conservation, and environmental trends.

Process Improvement & Collaboration

• Lead continuous process improvement initiatives across Technical Services and RMA operations to enhance efficiency and customer satisfaction.
• Monitor performance metrics such as response times, case closure rates, and net promoter score, driving corrective action where needed.
• Collaborate cross-functionally with Engineering, Sales, Research & Development, Customer Service, and Production to resolve product or service issues and share customer feedback.
• Maintain and optimize ERP and Salesforce workflows, ensuring data accuracy and streamlined reporting.
• Create and maintain team documentation for service procedures, RMA workflows, and escalation processes.

Position Requirements:

1. Education: Bachelor’s degree in Business, Landscape, or a related field, or an equivalent combination of education and experience.

1. Experience: 5–10 years of progressive management or supervisory experience in a customer service, technical support, or inside sales environment.

1. Licenses/Certifications:

1. Knowledge, Skills and Abilities:

1. Experience working with ERP systems and Salesforce CRM (administration experience preferred).
2. Background in landscape, irrigation, or water management products strongly preferred.
3. Excellent written and verbal communication skills with the ability to adapt to varied audiences.
4. Strong leadership, interpersonal, and motivational abilities.
5. Proven capability to analyze data, identify trends, and develop solutions.
6. Demonstrated success in process improvement and structured case management implementation.
7. Ability to read and interpret product documentation, installation guides, and CAD drawings (preferred).
8. Proficient in Microsoft Office Suite.
9. Self-starter with the ability to work independently while keeping management informed of successes and critical issues.
10. Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Work Conditions:

• Hybrid schedule: Tuesday through Saturday, 7:00 AM to 4:00 PM PST.
• Overtime: May be required as scheduled or as necessary per business needs and applicable law.
• Must be able to adjust work hours or shifts to accommodate changing business requirements.
• First 90-days will be in the Visalia Office.