Lids U Jobs in Usa

Head of Market Access, U.S. - Blue Earth Diagnostics

The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.

Key Responsibilities

• Strategic Leadership
• Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
• Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
• Team Management
• Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
• Set clear performance goals and foster a culture of accountability and collaboration.
• Payer Engagement & Contracting
• Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
• Negotiate contracts and value-based agreements where appropriate.
• Cross-Functional Collaboration
• Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
• Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
• Compliance & Governance
• Ensure all market access activities adhere to legal, regulatory, and company compliance standards.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
• 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
• Proven leadership experience managing field-based teams.
• Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
• Strong negotiation, analytical, and communication skills.
• Experience in imaging, oncology, cardiology or nuclear medicine is preferred.

Safety Director

The Safety Director leads safety efforts across all regions and works closely with Plant Managers, Trade Managers, Manufacturing Engineers, Project Management and other partners to develop and execute strategic initiatives. This role motivates teams to deliver high quality products safely and on schedule. This position shapes the company’s safety strategies and strengthens a culture where safety is a shared responsibility. It plans, develops, implements, and oversees corporate and regional safety, health, and environmental programs in support of our core value of providing a safe working environment. Responsibilities include creating safety standards and training, monitoring compliance, and managing recognition programs.

Principal Duties and Accountabilities:

Leadership

• Engages teams through clear, informed communication and removes obstacles that impact safety performance.
• Collaborates with leaders across the U.S. Engineering family of Companies to align safety expectations and ensure products, processes, and systems meet regulatory requirements, customer expectations, and internal standards.
• Promotes continuous improvement across all safety practices.

Safety and Culture

• Promotes a commitment to safety and partners with teams to reach a goal of zero unsafe behaviors.
• Encourages a culture rooted in accountability and shared responsibility, reinforcing our organizational wide cultural norms.
• Mentors and trains teams and builds cross-functional involvement in safety initiatives.

Performance (Technical Responsibilities):

• Leads and directs regional Safety Teams to ensure alignment across all sites.
• Conducts strategic assessments Performs Strategic review and planning of Safety Systems and Processes.
• Reviews project specific safety requirements and ensures compliance with regulatory standards through effective documentation and controls.
• Monitors manufacturing activities to verify safety adherence across operations.
• Works directly with customers to resolve safety concerns and ensure satisfaction.
• Uses data and analytics to uncover trends and guide decision making.
• Stays current on industry safety standards and updates the corporate safety program to reflect best practices.
• Represents the company in safety related hearings and regulatory matters (OSHA, etc.).
• Participates in internal cross company initiatives and supports relevant community, philanthropic and industry activities.

Education:

• Bachelor’s degree in engineering, manufacturing, or a related field required

Experience:

• 10 years of safety management experience required

Knowledge, skills, and abilities:

• Proactive leadership, clear communication, and sound judgment when addressing risk, managing incidents, and anticipating future safety needs.
• Deep understanding of safety regulations and compliance requirements
• Strong ability to identify and resolve safety issues and prevent recurrence
• Experience developing and implementing safety standards and training
• Ability to analyze data to identify trends and support decision-making
• Strong written and verbal communication skills across diverse audiences including leadership, suppliers, and customers
• Ability to work effectively with engineering, production, and project management teams to integrate safety into all operations
• Proven ability to assess safety challenges quickly and accurately
• High attention to detail in reviews, documentation, and reporting
• Ability to manage multiple priorities while meeting deadlines and safety expectations
• Adaptability to evolving industry trends, technologies, and regulations
• Ability to build and sustain customer partnerships while addressing safety concerns
• Strong risk-identification and mitigation skills.

Physical and/or travel demands:

• Responsibilities involve work across manufacturing floors, office environments, and job sites
• Frequent standing, walking, sitting, typing, and use of monitor and phone; occasional climbing, reaching, stooping, and lifting
• Travel required as necessary, including road travel and occasional flights with overnight stays

Benefits and Compensation:

• The range for this position has been established at $121K to $170K per year and is U.S. Engineering Metalwork's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering Metalworks is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering Metalworks is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Contracts Coordinator

The Contracts Coordinator is responsible for providing administrative and operational support in the preparation, review, and maintenance of mechanical service agreements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures that contracts are accurately entered, organized, and updated while supporting internal teams and customers throughout the contract lifecycle. The Contracts Specialist helps maintain compliance, improve efficiency, and provides excellent service to both internal and external partners.

Principal Duties and Accountabilities:

• Assists with the setup, renewal, and management of preventive maintenance contracts within company systems.
• Reviews contract details to ensure accuracy, completeness, and consistency prior to activation.
• Updates and maintains records for contract terms, rates, inspection schedules, and billing information.
• Monitors active service agreements to verify inspections, renewals, and invoicing occur on schedule.
• Maintains well-organized and current electronic and physical contract files.
• Assists with monthly preventive maintenance contract billings and related documentation.
• Prepares and distributes reports and summaries to support contract management activities.
• Communicates with internal departments and customers to clarify contract terms, resolve issues, and ensure service accuracy.
• Supports process improvements and contributes ideas to streamline contract administration and tracking.
• Provides general administrative and coordination support to the contracts and service operations team.

Education:

• High School Diploma or GED required.

Experience:

• Prior experience with contract administration is preferred but not required.
• Prior experience working with a contracts administrative system preferred.
• Mechanical Service Industry experience a plus.
• Familiarity with mechanical service offerings, pricing structures, and maintenance requirements.
• Experience drafting, reviewing, and analyzing service agreements, ensuring accuracy, clarity, and alignment with customer requirements.
• Experience identifying potential contractual risks, resolving issues, and proposing necessary amendments or modifications.
• Experience with MS Access database preferred.

Knowledge, skills, and abilities:

• In-depth understanding of contract management principles and practices, including contract administration, interpretation, and negotiation.
• Knowledge of document requirements relevant to preventive maintenance contracts.
• Meticulous attention to detail in contract review and administration to identify and rectify errors, discrepancies, or ambiguities. Ensuring accuracy and adherence to contract terms and conditions.
• Working knowledge of computer operations and experience with accounting systems and other relevant tools.
• Excellent customer service, relationship building, and professional communication skills.
• Good problem-solving skills.
• Ability to adapt to changing priorities and excel in a fast-paced work environment that includes frequent interruptions.
• Innovation mindset – able to identify and make recommendations regarding department efficiencies.
• Analytical thinking and problem-solving abilities to identify and resolve contract related issues, assess financial and operational implications, and propose effective solutions.
• Focus on delivering results and meeting deadlines – demonstrates sense of urgency as required.
• Proficiency in using contract management software, databases, and other relevant tools for efficient contract administration and reporting.
• Customer focused mindset with a commitment to delivering exceptional service both internally and externally.

Physical and/or travel demands:

The role of the Contracts Coordinator encompasses both physical and mental demands that contribute to the successful execution of contract administration. It requires a balance of administrative tasks, analytical thinking, and effective communication skills.

• No travel required.
• Able to work comfortably in an office environment, which may involve sitting for extended periods, utilizing computer systems, and handling paperwork.
• Work is performed in a typical office setting, which may involve sitting for extended periods at a desk. Some standing, bending, and lifting light files is required.
• Ability to operate office equipment, such as computers, printers, scanners, and telephones is essential.
• While the role is primarily sedentary, occasional mobility within the office or to other departments for collaboration purposes may be required.
• Handling physical documentation, contracts, and other paperwork may be necessary, requiring good manual dexterity.
• High level of attention to detail to review contracts thoroughly, identify potential risks, and ensure accuracy in contract administration.
• Ability to prioritize tasks, meet deadlines, and manage multiple contracts concurrently is crucial to success in this role.
• The ability to manage stress and remain composed under pressure is important.
• Verbal communication skills are essential for interacting with customers, vendors, and internal teams to administer contracts, clarify terms, and resolve issues.
• Written communication skills are necessary for drafting contracts, preparing correspondence, and documenting contract-related information.

Benefits and Compensation:

• The range for this position has been established at $24 to $34 per hour and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April, 30th 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering- Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Director of HR Operations & Total Rewards

The Director of HR Operations & Total Rewards serves as a strategic and operational leader responsible for optimizing the organization’s HR infrastructure and advancing a comprehensive, competitive total rewards philosophy. This role directs all aspects of HR operations, including compensation, benefits, HRIS, analytics, and policy administration, ensuring alignment with organizational goals, compliance standards, and a culture of equity, engagement, and excellence.

Principal Duties and Accountabilities:

• Develop and execute the HR operations and total rewards strategy to align with organizational goals and drive a consistent, high-quality team member experience.
• Design, implement, and govern compensation programs and pay structures that are equitable, performance-based, and market-competitive.
• Lead the administration and continuous improvement of employee benefits programs that enhance well-being, engagement, and retention while balancing cost and competitiveness.
• Oversee HR technology systems; partner with Information Technology, Finance, and Payroll to ensure integration, automation, data accuracy, and ease of use across HRIS and related platforms.
• Establish and maintain robust HR analytics, dashboards, and reporting tools that inform leadership decisions and measure organizational health and people outcomes.
• Ensure compliance with applicable laws and regulations by developing and maintaining policies, procedures, and audit practices that mitigate risk and promote consistency.
• In partnership with the HR leadership team, oversee the preparation, submission and maintenance of EEO-1 and Affirmative Action plan reporting.
• Oversee leave of absence programs and other regulatory processes to ensure legal compliance, operational efficiency, and a supportive team member experience.
• Evaluate, select, and manage relationships with vendors, brokers, and consultants to ensure quality, cost-effectiveness, and alignment with organizational objectives.
• Lead process improvement initiatives that streamline HR operations, leverage technology, and advance standardization and scalability across the enterprise.
• Develop and implement communication and change management strategies that promote understanding and engagement in HR programs and initiatives.
• Participates in the development of departmental budgets and is accountable to budgetary expectations.

Education:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
• Master’s degree in Human Resources, Business Administration (MBA), Organizational Development, or a related discipline preferred.

Experience:

• Minimum of 10+ years of progressive experience in Human Resources, including at least 5 years in a leadership role overseeing HR operations, compensation, benefits, or HR systems.
• Demonstrated experience designing and managing total rewards programs (compensation, benefits, recognition, and wellness).
• Proven success implementing or optimizing HR information systems and leveraging HR analytics for business insight.
• Strong knowledge of federal and state employment laws, compliance, and HR governance practices.
• Experience leading cross-functional HR projects and driving process optimization or automation initiatives.
• Professional certification(s) such as SHRM-SCP, SPHR, CCP (Certified Compensation Professional), or CEBS (Certified Employee Benefit Specialist) preferred.
• Industry experience within construction or manufacturing industries helpful.

Knowledge, skills and abilities:

• Extensive and comprehensive knowledge of Human Resources principles, best practices, and regulatory requirements, with particular depth in total rewards, HR operations, and compliance.
• Proven expertise in the design, implementation, and administration of total rewards programs—including compensation frameworks, incentive plans, and benefits strategies—that align with organizational goals.
• Advanced proficiency in HR Information Systems (HRIS), data analytics, and reporting, with the ability to leverage technology and insights to drive strategic and operational decisions.
• Strong analytical and problem-solving skills; able to frame complex issues, interpret data, and develop practical, high-impact solutions.
• Demonstrated strength in project management—planning, resourcing, and executing concurrent initiatives that deliver measurable outcomes on time and within budget.
• Effective leadership capability, fostering high-performing teams through coaching, accountability, and continuous professional development.
• Exceptional relationship-building and collaboration skills, with the ability to partner effectively across business functions and influence at all organizational levels.
• Strategic agility and adaptability; able to navigate organizational change, manage competing priorities, and sustain performance through periods of transformation.
• Strong business and financial acumen with a continuous improvement mindset and commitment to operational excellence.
• Influential change leader who drives innovation, champions inclusion and equity, and enhances the team member experience through HR operational excellence.

Physical and/or Travel demands:

• Infrequent travel between company regional offices, and to other potential project sites, will be required.
• Requires frequent sitting, keyboarding, use of monitor and telephone.

Benefits and Compensation:

• The range for this position has been established at $142,000 to $200,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April 30th, 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering Service reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.