Leverage Verb Synonym Positive Jobs in Usa

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

Customer Service Functions

• Handles customer requests including quotes, orders, follow-up and delivery information.   
• Provides customer service support, including providing technical information and explanations to customers.
• Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. 
• Meets established order entry goals.
• Supports members of the outside sales team in daily activities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.
• Maintains superb attention to details.
• Maintains detailed documentation to support decision and ensure continuity of service.

Quality Assurance Functions

• Ensures the performance of quality assurance functions are conducted in the most efficient manner.
• Looks for opportunities to eliminate non-value-added operations and improve processes.
• Assists with the development of plans and strategies to enhance production.
• Lead efforts toward achieving and maintaining ISO 9001 certification.
• Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
• Identifies gaps. Ensures root cause analysis and corrective actions are implemented. 
• Collecting and reporting of KPIs for quality management.
• Coordinates resources required to address quality concerns.
• Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations). 
• Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups. 
• Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations. 
• Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
• Conducts internal audits.
• Serves as a cross-functional advisor.
• Other tasks/functions as assigned. 

• Associate’s degree or equivalent.
• 2-3 years of Customer Service experience, preferably in a manufacturing environment. 
• Knowledge of ISO 9001 requirements preferred.
• Acts positively upon constructive criticism and coaching.
• Work independently and in a group across all levels of the organization.
• Ability to multi-task and prioritize work based on deadlines.
• Handles confidential information discreetly.
• Highly detail oriented.
• Communicates clearly and comfortably with all employees. 
• Conducts self professionally & ethically.
• Remains calm under pressure. 
• Places a high emphasis on excellent customer service. 
• Fosters and supports a teamwork environment. 
• Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
• Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook

Learn more about U.S. Tsubaki at:    

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. 

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. 

Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21

Compensation details: 6 Yearly Salary

PIa783c34f07e7-3631

Bar Manager – Earls Kitchen + Bar Assembly Row

At Earls Kitchen + Bar, we believe great hospitality starts at the bar – where craftsmanship, connection, and energy come together to create memorable experiences. We’re looking for a driven and passionate Bar Manager to lead our bar program, inspire our team, and deliver an exceptional guest experience every shift.

As Bar Manager, you’ll be the expert behind the wood and the leader behind the team. You’ll create an engaging, organized, and high-performing bar environment where cocktails are executed with precision, service feels effortless, and every guest leaves wanting to return.

What You’ll Do:

• Lead, coach, and develop a talented team of bartenders and bar prep partners.
• Cultivate a warm, professional bar culture that embodies both energy and excellence.
• Oversee product ordering, batch programs, and inventory with a zero-fresh-out mindset.
• Maintain impeccable bar organization and environment standards that set the tone for flawless execution.
• Drive beverage cost and waste control through attention to detail and operational ownership.
• Delivery exceptional guest experiences through responsible service, speed, and consistency.
• Create regular guests at the wood by pairing personality with polished service.

You’ll Thrive Here If You:

• Lead with positivity, professionalism, and pride in your craft.
• Value both the artistry of mixology and the discipline of execution.
• Inspire your team to grow and take ownership of their performance.
• Bring organization, urgency, and a calm energy to high-volume moments.

What’s In It for You:

• A leadership role with a growing brand that values innovation and teamwork.
• Opportunities for career growth and leadership development within the Earls family.
• Competitive compensation, dining benefits, and performance-based rewards.
• A collaborative, dynamic environment where your ideas are heard and your impact is seen.
• The chance to lead a bar program where excellence, connection, and hospitality meet.

What Success Looks Like:

• A bar team that’s engaged, skilled, and proud of their craft.
• Consistent results in beverage cost, speed of service, and guest satisfaction.
• A lively, inviting bar atmosphere that’s synonymous with the Earls experience.

A premier and internationally recognized private event venue in Midtown Manhattan is seeking a polished and service-driven Banquet Manager to join its hospitality leadership team. This iconic destination has long been synonymous with New York City’s most distinguished celebrations, hosting high-profile corporate gatherings, weddings, and private events for influential leaders, cultural figures, and distinguished guests from around the world.

The Banquet Manager will play an integral role in overseeing the seamless execution of private events while maintaining the highest standards of service, professionalism, and operational excellence. Working closely with senior banquet leadership, this individual will supervise service teams, coordinate event logistics, and ensure that each event is delivered flawlessly from start to finish.

The ideal candidate is a proactive hospitality professional with strong leadership presence, exceptional communication and organizational skills, and a genuine passion for creating extraordinary guest experiences. This role operates within a fast-paced, event-driven environment that requires flexibility, initiative, and a collaborative mindset, with most events occurring in the evening and extending late into the night.

This position follows an event-driven schedule aligned with the venue’s private event calendar. Standard event days typically include Fridays and Saturdays, with occasional Sunday events, and managers remain on-site through the completion of events, which commonly conclude between midnight and 2am. Schedules are provided weekly and include two days off per week, with transportation home reimbursed for shifts ending after midnight.

Responsibilities include but are not limited to:

• Oversee the successful execution of private events and banquets, ensuring exceptional service standards and seamless operations throughout each event
• Review and execute Banquet Event Orders (BEOs), coordinating closely with culinary, service, and operations teams to ensure precise event execution
• Lead pre-service briefings to communicate event details, service expectations, and operational updates to banquet staff
• Supervise banquet service teams throughout events, ensuring professionalism, efficiency, and adherence to established service protocols
• Anticipate guest needs, resolve service challenges promptly and discreetly, and ensure an elevated guest experience at all times
• Maintain organization and cleanliness of banquet storage areas, equipment, and operational spaces
• Support the training, development, and motivation of banquet staff while fostering a collaborative team environment
• Partner with banquet leadership on operational improvements, departmental procedures, and service standards
• Build positive relationships with returning clients and guests while helping cultivate memorable experiences for new patrons

Requirements:

• Strong command of English language; exceptional communication skills, both written and verbal
• Excellent references required from both current and previous employers
• 3+ years of banquet management or supervisory experience within a luxury hotel, private club, catering venue, or high-end events environment
• Bachelor’s degree preferred but not required
• Experience working with NYC Local 6 union staff strongly preferred
• Strong leadership presence with the ability to motivate and guide service teams in high-pressure environments
• Passion for hospitality and delivering exceptional guest experiences
• Flexibility in scheduling with willingness to work extended hours as needed - MUST have open availability including evenings, weekends, and holidays
• Demonstrated discretion, professionalism, and integrity working in private service environments
• Proactive problem solver with an above and beyond attitude and service-oriented, team mindset
• Valid U.S. driver’s license and clean driving record
• Must be Legally authorized to work in the United States for any employer

Compensation: $75,000 – $85,000 + Benefits and Bonus

Annual Incentive Bonus: $7,000+

Benefits: Comprehensive medical, dental, and vision benefits, 401(k) with company match, Transportation reimbursement for late-night shifts, Opportunities for internal growth and advancement within banquet leadership

Our client is a globally recognized European leader in bioprocess technologies, specializing in precision-engineered analytical lab equipment and control systems for the life sciences sector. With operations spanning approximately 80 countries and a long-standing heritage, they serve leading research institutions, pharmaceutical companies, and industrial biotech firms worldwide.

Our client is seeking a Director of Operations to lead the day-to-day operational performance of their U.S. assembly site with full accountability for safety, quality, delivery, cost, and people performance. The successful candidate will translate global operational strategies into effective local execution, build scalable manufacturing infrastructure, and establish processes that support aggressive growth targets in the North American market while maintaining the precision and compliance standards synonymous with the company's Swiss engineering heritage.

The ideal candidate is an accomplished operational leader with deep expertise in precision manufacturing or engineered products, proven success managing site-level operations with P&L accountability, and the ability to excel in a matrix organization with international reporting structures. This role offers a unique opportunity to shape operational capabilities for a growing North American operation while leveraging the resources, expertise, and reputation of an established global organization.

Key Responsibilities:

• Direct all production activities, material flow, production planning, purchasing, logistics, and supply chain operations to ensure efficient and compliant delivery of biotechnology instrumentation
• Execute corporate operations strategies, standards, and KPIs at the site level; establish performance targets and implement monitoring systems to drive on-time delivery, customer satisfaction, and optimal resource utilization
• Manage site-level budget, cost control, and operational results; identify and implement cost-reduction strategies and margin improvement opportunities without compromising quality
• Oversee purchasing, procurement, vendor management, inventory control, and warehousing operations to ensure material availability, favorable commercial terms, and supply chain efficiency
• Develop, maintain, and continuously improve manufacturing documentation, SOPs, and process controls in alignment with quality systems and regulatory requirements (ISO, OSHA)
• Serve as primary North American operational liaison with Swiss headquarters on manufacturing standards, quality requirements, technology transfer initiatives, and process improvements
• Lead capacity planning, facility infrastructure projects, and continuous improvement programs to support business scaling and operational excellence

Key Qualifications:

• Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or related field required; Master's degree or MBA preferred
• Minimum 8–10 years of progressive leadership experience in operations, assembly, or plant management, preferably in industrial, engineered products, or precision instrumentation environments
• Proven track record managing site-level operations with full accountability for safety, quality, delivery, cost, and people performance
• Strong knowledge of OSHA regulations, EHS requirements, and U.S. labor law in manufacturing settings
• Hands-on experience with Lean Manufacturing, Operational Excellence, continuous improvement methodologies, and data-driven decision-making
• Proficiency with SAP or similar ERP systems strongly preferred; solid understanding of supply chain management, vendor management, and warehousing in precision manufacturing environments
• Experience working in matrix organizations with international reporting lines; familiarity with European mid-sized company culture highly beneficial.

Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience across anterior segment and retina trials

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Sales Supervisor – Job Description

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Sales Supervisor works within the management team to help achieve store sales goals and maximizes profitability through effective supervision of the store team. The Sales Supervisor takes ownership of the responsibilities assigned by the General Manager and serves as a role model for the rest of the Sales Associates.

Responsibilities:

Sales

• Meets personal and store sales goals.
• Continues to develop personal sales techniques and assists in the development of associates’ sales techniques to maximize sales.
• Utilizes elevated levels of sales and service to maximize performance.
• Demonstrates an in-depth knowledge of the merchandise.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.

Customer Service

• Supports and encourages staff to provide the highest level of customer service.
• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books.
• Resolves all customer issues and complaints quickly and effectively, ensuring client satisfaction.
• Assists sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise, etc.

Employee Supervision

• Responsible for opening and closing the store in absence of General Manager or Assistant General Manager
• Ensures image and grooming standards are professional and reflective of the brand image, at all times.
• Adheres to work schedule, inclusive of time and attendance.

Operations

• Collaborates with General Manager and Assistant General Manager in areas of risk management, physical security, store cash controls, and inventory management.
• Understands and properly executes all management register functions.
• Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork.
• Participates in stock take process.

Visual Merchandising

• Ensures the selling floor is neat, organized, stocked and reflects the correct visual image at all times.
• Assists in the implementation and maintenance of all merchandising/visual directives.
• Ensures deliveries are properly processed in a timely manner.
• Identifies product concerns in a timely manner.
• Communicates inventory needs to support the business goal.
• Effectively relays any client feedback regarding successes and/or opportunities about product.

Skills & Qualifications:

• Must possess a minimum of 2-3 years’ experience in a luxury environment.
• Ability to lead and motivate a team.
• Energetic, confident personality mixed with a strong work ethic.
• Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure.
• Proven top performer with ability to motivate a team.
• Fast learner analyses situations and looks for solutions. Grasps the underlying structure.
• Dynamic interpersonal and communications skills both verbal and written
• Exceptional time management skills, and high level of ownership

Physical Requirements:

• Must be able to stand and walk for extended periods of time (up to 8 hours per shift).
• Ability to bend, reach, squat, and lift merchandise and fixtures as needed.
• Must be able to lift, carry, push, or pull up to 15 pounds on a regular basis.
• Occasional use of ladders and stairs while merchandising or stocking sales floor.
• Must be able to safely and effectively operate standard retail equipment (e.g., POS systems, handheld devices, taggers, box cutters).
• Ability to engage in repetitive motions, including but not limited to scanning, folding, and tagging merchandise.
• Visual acuity to review and process inventory, read product tags and instructions, and monitor store appearance.
• Must be able to work in a retail store environment with moderate to loud noise levels and changing temperatures.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

ABOUT MONIQUE LHUILLIER

Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.

ABOUT THE OPPORTUNITY

An Alterations Specialists is responsible for providing exemplary sewing expertise in-house at our Los Angeles Flagship on Melrose Place. This includes but not limited to: expectations related to fit, custom modifications, and re-sizing of garments.

ABOUT YOU

• 5+ years of sewing experience in evening gowns or bridal alterations environment
• Specialty in handling lace, beadwork, silks and tulle
• Advanced technical skills (sewing, pattern, draping, construction)
• Experience operating an industrial sewing machine and industrial pressing iron
• Expert knowledge of garment construction/fit
• Ability to maintain professional communication with colleagues
• Ability to multitask projects and manage time in an in a team environment
• Availability to work 8+ hour days and be available on nights and weekends in a fast-paced environment based on business needs

WHAT YOU’LL DO

• Sew garments fitted and assigned by Alterations Manager in a timely manner
• Handle all aspects of sewing: machine sewing, hand finishing, draping, cutting, bustling, pressing,
• Accurately measure and mark garments according to Monique Lhuillier Alterations guideline
• Responsible for starting and completing individually assigned projects
• Follow and complete alterations instructions provided from an instructions card
• Capable to customize such as downsizing or upsizing, creating sleeves, creating coverage, etc.

A reasonable estimate of the current hourly rate is $23.00 - $32.00, annualized from $47,840 - $66,560. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

If chosen for the interview, you will be required to pass a sewing skills test. A fully pinned garment will be presented to you to execute. The alterations will consist of a combination of work on the bust, zipper, hem, and handwork.

ADDITIONAL INFORMATION:

• FLSA Status: Non-Exempt
• Overtime Eligible

BENEFITS INCLUDE:

• Medical, Dental, and Vision
• 401(k)
• Paid Time Off (PTO)
• Paid Company Holidays
• Exclusive Employee Sales
• Employee Discount

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.