Level Workforce Reviews Jobs in Usa

Job Title: Workforce Development Programs Manager

Department: Programs

Reports To: Programs Director

FLSA Status: Exempt

Salary Range: $80,000-$87,000

Our Culture:  

HACIA’s culture is rooted in our mission & guided by our values charter, which serves as a shared commitment to embodying the principles that define who we are & how we lead, serve & work together. These five values guide our decision, partnership, & action we take: 

1. Community: We build together.

2. Excellence: We set the standard.

3. Integrity: We do the right thing.

4. Stewardship: We care for what has been entrusted to us.

5. Advocacy: We raise our voices for equity & opportunity.

At HACIA, we pledge to live these values daily, hold ourselves & one another accountable as we continuously reflect & evolve to ensure these values remain alive in our culture.

Position Summary

Under the leadership of the Senior Director of Innovation and Impact and Programs Director, the Workforce Programs Manager oversees HACIA’s workforce training programs, including supportive services and job placement. This role manages grant funded initiatives, ensures program compliance and data tracking, and collaborates with partners to help participants successfully transition into construction careers.

Essential Duties & Responsibilities

Program Management & Delivery 

• Provide day-to-day coordination & oversight of workforce development programs, ensuring alignment with program goals, grant requirements, & HACIA policies & compliance standards.
• Assist in the development, implementation, & evaluation of workforce development programs serving underserved populations, including training in trades, clean energy, green construction, professional services, & other construction-related fields.
• Develop & maintain the annual training program calendar, including timelines for marketing, recruitment, enrollment, program delivery, completion, & participant transition.
• Ensure high-quality programming by monitoring participant engagement & satisfaction, as well as the performance of workforce staff, instructors, & training partners.
• Implement & manage program improvements, interventions, & operational adjustments to ensure program goals & outcomes are achieved while keeping leadership informed.

Grant Management, Compliance, & Budget Oversight 

• Coordinate closely with the Grants Manager to support budget spend-down, data tracking, & operating plans for grant-funded programs.
• Manage program budgets & reporting data to ensure accuracy, accountability, & compliance with grant & organizational requirements.
• Prioritize data integrity by establishing & maintaining effective tracking systems & documentation processes for workforce & transition outcomes.
• Support the development of grant proposals & contribute programmatic insights to funding opportunities.

Program Strategy & Evaluation

• Collaborate with Programs Department leadership to develop annual program budgets & strategic priorities.
• Design & implement evaluation methods to assess program outcomes, strengths, & opportunities for improvement, including pre- & post-assessments.
• Maintain awareness of construction industry workforce trends & identify opportunities for new program development or expansion.
• Serve as a strategic partner & thought leader to the Senior Director of Innovation & Impact on workforce trends, program innovation, & relationship development. 

Partnerships, Outreach, & Stakeholder Engagement

• Develop & maintain relationships with key industry stakeholders, including employers, unions, training providers, & community partners.
• Collaborate with the Marketing team to create outreach & marketing strategies that expand program pipelines & strengthen stakeholder engagement.
• Integrate workforce programs with HACIA membership initiatives, policies, & operations to maximize the organization’s industry & business network.

Participant Success & Workforce Transition

• Identify & coordinate wraparound & supportive services that help participants overcome barriers to program completion & employment.
• Oversee participant transition goals & support the workforce team in developing & implementing job placement & career transition strategies.

Team Leadership & Organizational Collaboration

• Train, mentor, & support workforce program staff on program coordination, compliance requirements, & service delivery.
• Support the hiring & onboarding of new staff, while fostering professional development & effective delegation within the team.
• Collaborate closely with programs, membership, & senior leadership teams to advance organizational priorities & program success.

Additional Requirements

Must possess a valid driver’s license & maintain a personal vehicle with required insurance coverage.

Competencies:

To perform the job successfully, an individual should demonstrate the following:

• Project Management: Communicates changes & progress. Completes projects on time & budget. Coordinates projects & develops project plans. Manages project team activities.
• Communications - Exhibits good listening, comprehension, & empathy. Expresses ideas & thoughts in written form. Expresses ideas & thoughts verbally. Keeps others adequately informed. Selects & uses appropriate communication methods. Keeps leadership informed as needed.
• Achievement Focus- Demonstrates persistence & overcomes obstacles. Measures self against standard of excellence. Recognizes & acts on opportunities. Sets & achieves challenging goals. Takes calculated risks to accomplish goals.
• Job Knowledge- Exhibits ability to learn & apply new skills. Keeps abreast of current developments. Requires minimal supervision. Uses resources effectively. Is able to delegate work to others.
• Strategic Thinking- Adapts strategy to changing conditions. Analyzes market & competition. Develops strategies to achieve organizational goals. Identifies external threats & opportunities.
• Problem Solving – Develops alternative solutions. Gathers & analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
• Teamwork: Balances team & individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity & openness to others’ views. Gives & welcomes feedback. Puts success of team above own interests.

Qualifications:

• Education/Experience: Bachelor's degree from four-year college or university; & more than 4 years related experience in direct management of multiple workforce training programs. 6+ years of experience in direct management of multiple-grant funded workforce development programming will be prioritized.
• Management Ability: 3+ years of experience in managing more than one person; skilled at developing a team & guiding a team to achieve excellence. Strong ability to delegate tasks, lead by example, & adept at capturing & understanding directives with the ability to lead the team to follow.
• Language & Writing Ability: Excellent writing skills. Read & interpret documents such as grant proposals, policies, & procedure manuals. Write routine reports & correspondence. Speak effectively before groups of customers or employees with the ability to tailor messages to different audiences.
• Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Solve & analyze problems involving several concrete variables in standardized situations.
• Computer Skills: Proficient in MS Office.

Work Environment:

Primarily an office environment with occasional travel throughout Chicago & Chicagoland. Core hours are 9am–5pm with occasional evening work for member events.

Physical Demands:

• Prolonged sitting & computer use
• Ability to lift up to 15 pounds
• Frequent hand use & movement during events, including setup & networking

Benefits: HACIA offers comprehensive benefits including

• 401k with match
• Paid time off
• Medical Insurance & Flex Spending Plan
• Dental Insurance
• Vision Insurance
• Paid Parking

Disclaimer:  

The above job description is intended to describe the general nature of the position & should not be construed as an all-inclusive list of duties, skills, & standards required for the position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed or as assigned by their supervisor.

Equal Employment Opportunity: 

HACIA is an Equal Opportunity Employer. HACIA hires individuals on the basis of their qualifications & ability to complete the essential requirements & responsibilities of the job to be filled. It is HACIA’s policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans' or military status, regardless of how discharged, source of income, credit history, arrest records, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. HACIA will provide equal opportunities in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits & all other privileges, terms, & conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment.

Cover letter & responses to the pre-screening questions below are required. Please include in 1 file when submitting or send to

• Why HACIA?
• What interested you in this specific role?
• What do you know about HACIA’s existing workforce development programs?
• Why do you think you’re a good fit for this role?
• Tell us about a workforce development or training program you’ve led in the past.
• What were the challenges & what made it successful?
• What are you looking for in your next role & how does this position align with long term goals?

Akkodis is seeking a Workforce Manager for a Contract job with a client in Dearborn, MI. "The ideal candidate should have experience with at least WorkForce Software Deployment Lead to support the ATLAS program."

Rate Range: $74/hour to $79/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Workforce Manager Job responsibilities include:

• Lead and support end-to-end SDLC activities including requirements gathering, design, build & configuration, testing, training, deployment, and post-go-live support.
• Configure and implement Workforce Software modules including Time & Attendance, Standard Scheduling, and Job Scheduling.
• Manage Absence, Case Tracking, and Reporting module configuration to align with business requirements.
• Collaborate with cross-functional stakeholders to ensure successful implementation, system optimization, and ongoing production support.

Desired Qualifications:

• Bachelor’s Degree in Computer Science or a related field.
• 8+ years of combined experience WorkForce Software Deployment Lead to support the ATLAS program
• Lead end-to-end Program & Project Management, overseeing PM governance, budgets, timelines, risk tracking, and delivery milestones while ensuring alignment with business objectives.
• Drive full Software Development Lifecycle (SDLC) execution for Workforce Management Systems, including planning, requirements analysis, technical design, build, testing, deployment, and post-implementation support.
• Manage financial reporting, project planning, documentation, and technical/program analysis, ensuring accurate forecasting, performance tracking, and structured delivery using Jira for workflow management.
• Provide strong cross-functional team leadership, facilitating collaboration across business, technical, and vendor teams to drive problem-solving, solution delivery, and continuous process improvement.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 61 or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

We’re Hiring: Workforce Management Analyst

At NSD, we’re a leading provider of vehicle protection solutions, supporting millions of drivers, dealers, agents, and financial institutions nationwide. Our mission is simple: deliver innovative products and exceptional service that keep motorists protected and moving forward.

We’re looking for a Workforce Management (WFM) Analyst to join our growing team. This role is ideal for someone who thrives in a data-driven environment and enjoys turning insights into operational impact.

What You’ll Do

As a key partner to leadership, you will provide analytical and operational support to ensure optimal staffing, efficiency, and service delivery:

• Support forecasting, scheduling, and capacity planning initiatives
• Maintain WFM system inputs to ensure accurate forecasts and schedules
• Monitor real-time performance (call volumes, queues, adherence) and escalate risks to service levels
• Execute intraday staffing adjustments, including schedule changes and overtime coordination
• Analyze performance metrics such as adherence, productivity, and utilization
• Develop and deliver standard and ad-hoc reporting (service levels, occupancy, shrinkage, forecast variance)
• Assist in short- and long-term capacity planning using historical and trend analysis
• Partner cross-functionally to ensure data accuracy and reporting consistency
• Document processes and contribute to continuous improvement initiatives

What We’re Looking For

• Bachelor’s degree in Business, Analytics, Operations, or related field (preferred)
• 3–5 years of Workforce Management, operations analytics, or contact center experience
• Experience with Verint WFM tools
• Strong analytical skills with the ability to translate data into actionable insights
• Advanced Excel and reporting proficiency

Why Join NSD?

We believe in taking care of our people—both professionally and personally:

• Comprehensive Benefits: Health, Dental, Vision, Life, Disability + Pet Insurance
• Work-Life Balance: Generous PTO, holidays, and a family-friendly schedule
• Culture That Cares: Team events, recognition programs, and family days
• Career Growth: A strong track record of promoting from within

Ready to make an impact? Apply today or message me directly to learn more.

#Hiring #WorkforceManagement #WFM #CallCenter #Analytics #Operations #NowHiring #Careers

Reporting to the Director, HR Operations, this role is responsible for forecasting and planning the future workforce needs of Valley Children’s Healthcare. Through in-depth analysis of workforce demographics, labor trends, and required skill sets, the position identifies staffing gaps and partners with leadership to develop data-driven, quantitative labor forecasts that support organizational performance, operational planning, and long-term strategic initiatives.

This role oversees the position request and approval process and plays a key role in the continuous evolution of the organization’s comprehensive compensation program. By anticipating future compensation challenges, the incumbent proactively designs innovative, scalable solutions aligned with organizational goals, compensation philosophy, and financial guardrails. The position regularly presents clear, compelling, and data-backed recommendations to executive leadership to drive alignment and informed decision-making.

Additionally, this role oversees the operation, optimization, and integrity of Human Resource Information Systems (HRIS), driving continuous process improvements and ensuring accurate, reliable workforce data. The position provides leadership in developing and improving systems and processes while ensuring compliance with all applicable legal and regulatory requirements related to compensation and workforce data.

Work Location & On-Site Expectations

This position offers a hybrid work arrangement; however, due to the collaborative and operational nature of the role, frequent on-site presence is required. Candidates must reside within a reasonable commuting distance to support regular on-site engagement, as determined by business needs and management.

Qualifications

Education

• Bachelor’s degree in Business, Human Resources, or a related field (required)

Licenses and Certifications

• Certified Compensation Professional (CCOMP) (preferred)
• Professional in Human Resources (PHR) (preferred) or
• Senior Professional in Human Resources (SPHR) (preferred)

Work Experience

• Minimum of five (5) years of related experience in compensation and/or workforce planning (required)
• Minimum of three (3) years of HRIS experience (required)
• Minimum of five (5) years of progressively responsible professional experience (required)

Skills and Abilities

• Strong independent problem-solving and analytical skills
• Ability to manage multiple priorities and concurrent projects effectively
• Exceptional verbal and written communication skills
• Excellent organizational, customer service, and stakeholder engagement skills
• Proficiency in statistical analysis and data-driven decision-making
• Demonstrated experience with HRIS platforms
• Working knowledge of California and federal wage and hour regulations, including FLSA and Wage & Hour requirements (required)

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Schedule

• Compensation Range: $72.40 – $100.20
• Work Shift: Day (United States of America)
• Exempt Status: Yes
• FTE: 100%
• Scheduled Weekly Hours: 40
• Daily Hours: 8

Job Summary

This role is responsible for the daily administration, accuracy, and operational readiness of the organization’s Workforce Management (WFM) and workforce compliance systems. Serving as the system administrator and data steward, the position ensures timekeeping and scheduling configurations align with company policies, labor laws, union agreements, and payroll requirements. The role monitors daily system activity, resolves exceptions and pay rule issues, supports payroll processing and period close, and partners with HRIS on system upgrades, testing, and releases. This position also serves as a primary support resource for WFM inquiries, maintains system documentation and SOPs, supports audits, and provides training to managers and employees to ensure consistent and compliant system use.

This is What You’ll Do

• Administer and maintain the Workforce Management (WFM) system, including schedules, work rules, pay codes, accruals, and labor categories.

• Perform system audits and ongoing data validation to ensure accuracy, rule compliance, and data integrity.

• Support system upgrades, releases, and regression testing in partnership with HRIS.

• Monitor daily timekeeping activity and investigate and resolve exceptions, missed punches, pay rule errors, and scheduling issues.

• Partner with Payroll to support accurate and timely pay processing, period close activities, and payroll deadlines.

• Serve as a primary support contact for WFM inquiries, troubleshooting issues and escalating system defects as needed.

• Support ticket intake, prioritization, resolution tracking, and documentation of recurring issues and root cause analysis.

• Maintain SOPs, job aids, and configuration documentation to ensure consistent application of workforce policies and system rules.

• Ensure timekeeping and scheduling practices comply with labor laws, company policies, and union agreements, and support workforce audits.

• Train managers and employees on WFM system usage, support new site launches and conversions, and provide guidance on schedules, time entry, and approvals.

• Perform other duties as assigned.

This is What it Takes

• Associate’s degree in Business, Human Resources, Information Systems, or related field OR five (5) years’ equivalent experience; Bachelor’s degree preferred.

• Four (4) years of experience administering Workforce Management or time and attendance systems.

• Experience in multi-site and hourly workforce environments preferred.

• Experience supporting payroll and HRIS system integrations preferred.

• Strong attention to detail and process orientation.

• Strong communication and customer support skills.

• Knowledge of WFM and time & attendance systems, including configuration and support.

• Ability to configure, maintain, and support WFM systems.

• Ability to identify and resolve timekeeping and payroll-related issues.

• Ability to use ticketing systems (e.g., Cherwell, ServiceNow) to track and resolve requests preferred.

• Understanding federal and state labor laws, including FLSA, preferred.

Physical Requirements

• Position works in-office at the corporate location.

• Ability to sit for extended periods of time.

• Ability to use a computer and other office equipment.

• Ability to occasionally lift and carry up to 20 pounds.

• Ability to reach, bend, and stoop as necessary.

• Ability to communicate effectively, both verbally and in writing.

• Ability to focus and concentrate on tasks for extended periods.

• Ability to navigate the office environment safely, including stairs and elevators (if applicable).

• Ability to travel up to 20% via airplane or vehicle (if applicable).

• Ability to use assistive devices if needed for mobility or communication.

Do Satisfying Work. Earn Real Rewards and Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.

Build a Career That Matters with One of the World's Most Respected Employers!

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THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ

THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!

The Opportunity

The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.

The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.

You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.

This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.

What will you do

Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.

Ensure alignment between global IT4IT strategies and regional execution.

Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.

Use technical literacy to challenge, support, and guide the team.

Track and report on team performance using Accelerate and Agile metrics.

Communicate strategy and vision, foster teamwork, and provide updates to management.

Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.

What will you bring

BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.

At minimum of 7 yrs overall experience in the IT field

Validated experience in IT team leadership, preferably in a global or regional context.

Proven background in custom software development and cloud-based solutions - Azure or AWS a must.

High level technical foundation (architecture, DevOps, SRE, cloud, integration).

We seek an individual who has led teams and successfully delivered in the following areas:

• Expertise in system integration, data management, and business intelligence tools.
• Superb communication skills with various levels of the organization, including C-Suite.
• Ability to align local execution with global strategies and standards.
• Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
• Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)

#li-RG1

#LI-hiringmichelin

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

• 
  
• Federal and state employment compliance requirements
  
• Internal HR policies, plan documents, and programs
  
• Common core HR processes (hire, job changes, leave, time eligibility, employee data)
  

• 
  
• Documented, repeatable compliance programs with clear ownership
  
• Audit-ready evidence for regulated workforce requirements
  
• Clear visibility into system-enforced vs manual controls
  
• Reduced reliance on institutional knowledge
  
• Clean handoff to internal HR Compliance governance
  

• 
  
• Re-establish and make process improvement recommendations for Federal and state compliance workplace obligations (EEO-1 reporting, VETS-4212, Affirmative Action plan requirements, Federal and state labor law posters, I-9, etc.) for a complex, matrixed enterprise with multiple HCM systems
  
• Develop a compliance requirements inventory (federal, state, and local)
  
• Define ownership, evidence standards, review cadence, and escalation paths
  
• Revise related process documentation (e.g., SOPs, desktop procedures, flow diagrams)
  
• Create a compliance calendar with deadlines, triggers, and dependencies
  

• 
  
• Map regulated requirements and internal policies to HCM system controls
  
• Identify where system configurations are fully or partially automated and where excessive reliance on manual processes or workarounds
  
• Document policy-system-process alignment for core HR domains (total rewards, staffing, job data, employee classifications, policy adherence, etc.)
  
• Establish audit-ready documentation for system-based controls
  

• 
  
• Design lightweight system control validation approaches (sampling, evidence review)
  
• Define configuration attestation expectations for system owners
  
• Identify and document control gaps and risk exposures
  
• Support internal audit readiness (without performing audit activities)
  

• 
  
• Integrate compliance programs into a committee-style operating model
  
• Establish a sustainable handoff model to internal HR Compliance ownership including a review schedule and RACI
  

• 
  
• Legal interpretation of employment law
  
• Policy drafting or legal language development
  
• Payroll processing or payroll system controls
  
• Employee relations case management
  
• Training delivery or change management execution
  

• 
  
• 5+ years in HR compliance, workforce compliance, or employment-related governance
  
• Hands-on experience with:
  
  • 
    
  • Employer filings (EEO-1, VETS 4212, CA Pay Filing)
    
  • Federal employer requirements
    
  • Multi-state employment compliance operations
    
  
  
  
• Demonstrated experience building or re-establishing compliance programs, not just running tasks
  
• Experience working with HRIS/HCM systems in a compliance or controls capacity
  
• Experience in regulated environments (healthcare, insurance, financial services, or similar)
  

• 
  
• Strong understanding of:
  
  • 
    
  • Federal workforce compliance requirements
    
  • State employment law variability and tracking
    
  • HR data dependencies for regulatory filings
    
  
  
  
• Ability to translate regulatory requirements into process and system controls
  
• Comfortable documenting gaps, risks, and manual dependencies
  
• Strong documentation and process design skills
  
• Able to work cross-functionally with HR, Legal, IT, Internal Audit, and Compliance
  

• 
  
• Oracle HCM, Peoplesoft or similar enterprise HCM experience
  
• Prior partnership with Internal Audit or Compliance functions
  
• Experience supporting system implementations or post-go-live stabilization
  

• 
  
• Employment Compliance Manager (former or contract)
  
• HR Compliance Program Manager
  
• Workforce Compliance Lead
  
• HRIS Controls / Governance Specialist
  
• Internal Audit professional with HR compliance exposure
  

• 
  
• ER specialists
  
• Payroll managers
  
• Policy analysts without regulatory filing experience
  
• Change management consultants
  

Company Description

THE COMMUNITY OUTREACH COALITION is a 501(c) nonprofit organization dedicated to educating and empowering the community. Through various programs and initiatives, the organization focuses on fostering community development and providing opportunities for individuals to achieve personal and professional growth. With a commitment to creating a positive impact, THE COMMUNITY OUTREACH COALITION believes in the power of collaboration and meaningful outreach. By addressing social and economic challenges, the organization works to bring about long-lasting change and empowerment within the community.

Role Description

This full-time, on-site role is located in Hampton, VA. The Workforce Accreditation Manager will oversee the accreditation processes, ensuring compliance with policies and standards. Day-to-day responsibilities include managing workforce development programs, collaborating with accreditation bodies, monitoring ongoing compliance, and serving as a liaison between regulatory agencies and program staff. The role also involves regularly evaluating program success, preparing compliance reports, and developing strategies to maintain standards that support the organization's mission.

Qualifications

• Experience and skills in program management, workforce development, and accreditation
• Proficiency in compliance monitoring, data analysis, and reporting
• Strong communication, organizational, and leadership skills
• Ability to work collaboratively and manage relationships with regulatory bodies and program stakeholders
• Attention to detail, problem-solving skills, and a results-driven approach
• Familiarity with nonprofit operations and accreditation standards is a plus
• Bachelor's degree in Education, Business Administration, Public Administration, or a related field is preferred; equivalent experience will be considered

Position Summary

The Retail Workforce Management Specialist supports the planning, analysis, and system administration activities that help optimize labor deployment across the retail organization. Reporting to the WFM System & Labor Standards Manager, this role assists with maintaining workforce management systems, validating labor standards, and generating labor performance insights. The WFM Specialist helps ensure schedules align with customer demand, business goals, and compliance requirements to drive operational efficiency.

Key Responsibilities

Workforce Management System Support

• Assist in maintaining and updating the WFM platform (e.g., Legion, Kronos, UKG, Reflexis) to support accurate scheduling, forecasting, and timekeeping.
• Partner with IT and HR teams to monitor integrations with payroll and POS systems.
• Support system testing, upgrades, and rollout of new features or configuration changes.
• Provide day-to-day user support and assist in developing training resources for field and store leaders.

Labor Standards & Modeling Support

• Help collect and organize data used to validate labor standards and staffing models.
• Conduct time studies or data reviews to identify process improvement opportunities.
• Support the creation of workload models that align labor needs with sales forecasts and service expectations.
• Maintain documentation of process standards and assumptions for transparency and consistency.

Reporting & Analysis

• Generate recurring reports and dashboards on scheduling accuracy, productivity, and labor performance.
• Identify data inconsistencies or trends and escalate findings to the WFM Manager.
• Partner with analytics and finance teams to ensure alignment between forecasted and actual labor results.

Collaboration & Communication

• Work cross-functionally with Store Operations, Finance, HR, and IT to support labor planning initiatives.
• Assist with testing, documentation, and rollout of new WFM features or labor model updates.
• Communicate clearly and effectively with both technical and non-technical partners.

Qualifications

• Bachelor’s degree in Business, Operations, Industrial Engineering, or related field preferred (or equivalent experience).
• 1–3 years of experience in workforce management, labor analytics, or retail operations support.
• Familiarity with WFM platforms (Legion, Kronos/UKG, Reflexis, or similar).
• Strong analytical and problem-solving skills with high attention to detail.
• Proficiency in Excel and comfort working with reporting tools (e.g., Power BI, Tableau) a plus.
• Excellent communication and organizational skills; ability to work collaboratively across departments.

Success Measures

• Accurate and timely delivery of WFM reports and system updates.
• Effective support during testing and rollout of new system features or labor standards.
• Improved data accuracy and process documentation.
• Strong partnership with field, IT, and operations teams supporting labor optimization efforts.