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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.
We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.
Military veterans and spouses are highly encouraged to apply.
Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.
Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)
Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.
Effective time management and organizational skills.
Successful completion of a job-related assessment may be required
What sets you apart:
1 year of customer contact experience in a needs-based sales environment
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday 9:30am-6:00pm
Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.
After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.
All work schedules for this role are 40 hours per week.
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.
Salary: The hiring range for this position is: $45,010-$46,010
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.
We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 1341 Crossway Blvd, Chesapeake, VA 23320 as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.
What you'll do:
Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.
Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.
Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.
Collaborate and set expectations with external and internal business partners to facilitate claims resolution.
Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or equivalent experience or GED
Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
Ability to prioritize and multi-task while navigating through multiple business applications
Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC)
Successful completion of a job-related assessment is required.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Bachelor’s degree
Compensation range: The hiring range for this position is: $49,840 to $51,840
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Program Manager works in conjunction with the Neonatal Medical Director to oversee neonatal practice in the facility.
The Program Manager also works with regional clinical leaders in the community (through the Regional Advisory Council-RAC) to lead the development and implementation of clinical strategies, policies, and practices throughout the Region and align them with CHRISTUS Health System which are guided by High-Reliability Principles, to achieve nursing standardization, evidence-based practices, operational excellence, and optimal patient care performance.
Establishes effective strategies for service line initiatives, education and competency, physician collaboration, integration, outcomes, and resource utilization with the goal of increasing service line growth, efficiency, compliance, safety, and patient experience.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Participates in planning the service line vision and strategy as well as the development, implementation, communication and promotion of the strategic plans.
Co-Chairs the facility’s Neonatal Quality/Oversight & Operations Committee(s) along with the Neonatal Medical Director.
Responsible for ensuring all core neonatal functions and the facility’s Neonatal Program Plan are followed and performance indicators are in compliance with benchmarks and standards; if not, formulates a plan to be on track.
Provides support and direction to ministries when indicators are not meeting targets to ensure successful corrective action.
Acts as a subject matter expert or identifies appropriate contributors to consult on the development and implementation of evidence-based neonatal nursing policies/procedures/standards of care relative to patient care, safety, and stewardship of resources.
Monitors progress of action and strategic plans and manages approved deviations from plan.
Manages resource forecasting for business and financial resources determining gaps in resources, skills or training and develops strategies to fill those gaps.
Provides ongoing leadership and training to ensure that team members are focused, committed, and capable of producing expected results.
Assists in establishing and implementing System policies, procedures, and standards.
Provides effective oral and written communications to staff to facilitate understanding, ownership and accomplishment of goals and objectives.
Demonstrates strong interpersonal skills, possesses good negotiating skills and promotes teamwork; monitors team member feedback to ensure effectiveness of communication and understanding of organizational direction and expectations.
Establishes and monitors department quality objectives, milestones and benchmarks.
Develops and implements effective tools to measure performance against these standards and to document and regularly report on the current status of projects and routine assignments.
Leads in the establishing of departmental programs, which promote and emphasize the commitment to exceptional neonatal care.
Must have a high level of interpersonal skills, tact, and diplomacy in order to deal effectively with a wide variety of internal and external stakeholders.
Must be knowledgeable of health care professional education and continuing educational requirements.
Must have strong knowledge of clinical care processes across all nursing clinical disciplines in the continuum of care and demonstrated expertise in the application of clinical technology to these processes, as well as maintain up to date and evidenced based practice.
Must have knowledge of computer programs such as Microsoft, Excel, PowerPoint, and Access.
Must participate in ongoing staff and team-based education/simulations and training in the care of the neonatal patient.
Regularly and actively participates in the neonatal care at the facility where their program manager services are provided.
Job Requirements: Education/Skills Bachelor of Science in Nursing required.
Presentation and communication skills required.
Experience 5+ years of clinical experience in neonatal nursing required.
Experience leading unit/facility initiatives preferred.
Licenses, Registrations, or Certifications Registered Nurse in the state of employment or compact required.
Certification in Neonatal Resuscitation Program required.
Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Department: Office of Programs
Reports To: President
FLSA: Salary - Exempt
Prepared By: Human Resources
Prepared: December 2025
Position Overview
The Head of Programs for leading the office of programs consisting of the team responsible to implement projects from inception through the entire lifecycle. The Head of programs establishes the methodology and standardize processes to manage project and program data utilize in planning, execution, and delivery of defense-related projects from concept development through the entire product life cycle. This role oversees the individuals leading the implementation of projects. This person ensures cross-functional accountability to schedule, cost, technical, and quality performance while maintaining strong relationships with customers, suppliers, and internal cross-functional teams. The Head of Programs will provide process direction, monitor and develop project managers and work closely with engineering, manufacturing, finance, quality, and supply chain groups ensuring program success in a dynamic, small-company environment.
Key Responsibilities
Establish Standardized Program Management System
* Develop methods, procedures, tools, and data sharing necessary to meet program lifecycle objectives
* Assure project management continuity across all programs. Facilitate clear communication to stakeholders and oversee the planning coordination between departments.
Program Leadership & Execution
* Lead all phases of program management including planning, scheduling, budgeting, risk management, and execution.
* Develop and maintain detailed program plans, Integrated Master Schedules (IMS), and performance metrics.
* Ensure all program requirements are met in accordance with contract, technical specifications, and regulatory standards.
Customer & Stakeholder Management
* Serve as primary point-of-contact for government customers and prime contractors.
* Assure continuity between company financial forecasts and program deliverables.
* Assure project managers compliance to FAR, DFAR, security and customer contract and security rules, regulations, and directives.
* Manage client expectations, provide regular program status updates, and support contract reviews, audits, and meetings (IPTs, PMRs, PDRs, CDRs, etc.).
* Build strong relationships to support long-term business growth.
Financial & Contract Management
* Assure project managers manage budgets, forecasts, cost tracking, and Earned Value Management (if applicable). Provide oversite and mentoring to develop the project managers and assure customer satisfaction.
* Identify scope changes, lead change proposal efforts, and ensure documentation aligns with FAR/DFARS standards.
* Ensure program profitability and alignment with business objectives.
Technical & Manufacturing Coordination
* Collaborate closely with engineering teams to translate customer requirements into actionable technical plans.
* Support manufacturing by coordinating technical data, production schedules, configuration management, and quality assurance needs.
* Monitor engineering and manufacturing progress, resolving issues that impact cost, schedule, or performance.
Risk Management & Compliance
* Manage the risk management process on programs.
* Assure issues are addressed in a timely manner.
* Ensure compliance with ITAR, export controls, security requirements, and company policies on all programs.
* Support internal and external audits as needed.
Qualifications
Required
* Bachelor's degree in engineering, Business, or related field.
* 4+ years of program or project management experience in aerospace/defense, engineering, or manufacturing environments.
* Understanding of DoD program requirements, contracting (FAR/DFARS), and government customer expectations.
* Strong organizational, communication, and leadership skills.
* Experience managing cross-functional technical teams.
* Ability to obtain and maintain a U.S. security clearance.
Preferred
* PMP or DAU/Defense Acquisition credentials.
* Experience with Earned Value Management (EVM).
* Familiarity with manufacturing operations, configuration management, and quality systems (AS9100, ISO, etc.).
* Experience delivering hardware-based systems or components to defense customers.
Horstman Inc. US is an Equal Opportunity Employer and a government contractor. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status, or other category protected by law.
At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.
KEY OUTCOMES
- On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
- Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
- Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
- Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Strategic Leadership:
Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.
- Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
- Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
- Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
- Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
- Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
- Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
Program and Project Management:
Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.
- Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
- Establish and manage scope/schedule/cost baselines with formal change control.
- Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
Governance and Standardization:
Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.
- Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
- Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
- Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
- Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
Resource Management:
Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.
Performance Monitoring and Reporting:
Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.
SUPERVISORY RESPONSIBILITIES
Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.
EDUCATION and/or EXPERIENCE REQUIREMENTS
- Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
- 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
- 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
- Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
- Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
- Proven track record delivering on schedule and business case with rigorous risk management and change control.
- Exceptional communication, facilitation and stakeholder alignment skills.
- Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
- Project Management Professional (PMP) certification.
- Experience in manufacturing and sales/industrial equipment industries.
- Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
- Experience with Jama, Jira and Confluence management tools.
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Job Title: Law Enforcement Training Specialist – Impaired Driving / Drug Recognition
Job Description:
We are seeking an experienced law enforcement professional to support the development and delivery of training programs focused on impaired driving enforcement and drug recognition. This role will be responsible for designing training materials, delivering instruction, and supporting statewide initiatives aimed at improving the detection and prevention of impaired driving.
Key Responsibilities
- Develop lesson plans and training materials for DUI and impaired driving programs
- Design and deliver instruction on drug recognition and impairment detection
- Create hands-on training exercises and assessments for law enforcement personnel
- Evaluate training effectiveness through course critiques and feedback
- Collaborate with leadership on impaired driver training initiatives
- Ensure training programs align with national standards and emerging impairment trends
- Support coordination of Drug Evaluation and Classification Program (DECP) activities
- Prepare reports, documentation, and recommendations for program improvements
Required Qualifications
- 10+ years of sworn law enforcement experience
- Experience designing and developing lesson plans and training curriculum
- Current IACP credential certification
- Strong knowledge of impaired driving enforcement and drug recognition programs
Preferred Qualifications
- Program management experience
- Experience coordinating law enforcement training programs
We are a boutique law Firm in Newport Beach with a team of 9. We primarily handle law that affects children and their families—Estate Planning, Probate, Trust Administration, Conservatorships, and Wills, Trusts, and Litigation.
We have a highly respected Firm and a reputation for really caring about clients. We are looking for an experienced Front Desk Office Manager and Administrative Assistant who is able to interact well with people, can multitask, and is organized.
This position is an integral member of our team who takes control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as an Office Administrator, Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional.
If the following describes you, then YOU may be the team member we are looking for:
We are seeking a highly organized and professional Front Desk Office Manager and Administrative Assistant to work full-time and join our team. The ideal candidate will be organized with problem-solving and analytical data skills.
- You believe it’s important to greet all potential and existing clients with a warm, friendly welcome
- You answer the phone with a smile
- You are skilled at communicating with people on the phone, in person, and by email
- You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need
- You see an opportunity for organization where others see a mess
- You are eager to learn new tasks and computer systems
- You value doing it right the first time, so you proofread your work and double-check details
- You know what happens in the office, stays in the office
- You genuinely care about clients and want to deliver an experience that turns them into raving fans
If you fit the role for this key position, please send a cover letter and your resume.
Compensation:$20 - $26 hourly
Responsibilities:Duties and Responsibilities
- Front desk receptionist answering phones and transferring calls to the appropriate staff.
- Greet potential new clients and prepare their consult folder for their meeting with the attorney.
- Track and manage client engagement and organize client folders.
- Coordinate and manage client communications and scheduling of meetings with attorneys.
- Maintain data and notes in CRM and legal software.
- Track, manage, and organize office supplies.
- Maintain an organized office environment.
- Provide timely and effective communication to clients regarding trust replenishments.
- Assist with payments to third-party vendors.
About your technical skills:
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks.
- Excellent problem-solving and analytical skills.
- Excellent communication skills (written and verbal).
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Comfortable with technology, with an ability to adapt and learn new technology as needed.
- Strong work ethic.
We are a collaborative team of professionals. We work hard, and we play together too! It's a friendly office where we trust each other and value a work-life balance. We support personal and career development and also have quarterly team-building events.
Your experience and/or desire to work in the areas of Estate Planning, Special Needs Planning, Trust Administration, and Probate will add value to our team. We leverage technology and are looking for someone who is comfortable with Microsoft Office and various legal programs. You will have a strong work ethic, be highly organized, and have exceptional client relationship skills.
#WHLAW2
Compensation details: 20-26 Hourly Wage
PI8d0ccf0269f4-37344-39998923
Role: Data Center Capacity Planning – Technical Program Manager (TPM)
Location: Sunnyvale, CA (Onsite)
Role Summary
The Data Center Capacity Planning TPM forecasts, plans, and coordinates data center infrastructure capacity (power, space, cooling, network, and compute) to ensure future demand is met efficiently and reliably.
Key Responsibilities
- Forecast short- and long-term capacity needs for compute, storage, network, power, space, and cooling.
- Develop and maintain capacity models, demand projections, and growth plans for data center infrastructure.
- Lead cross-functional programs with engineering, operations, finance, and supply chain to ensure capacity is delivered on schedule.
- Track utilization metrics and identify risks such as capacity shortages, stranded capacity, or overprovisioning.
- Drive planning cycles for data center expansion, hardware deployment, and infrastructure upgrades.
- Build dashboards and reports for capacity trends, forecasts, and executive updates.
- Define processes and tools to improve forecasting accuracy and infrastructure efficiency.
Required Skills
- Strong program management and cross-team coordination.
- Experience with infrastructure capacity planning (compute, storage, network, power, cooling).
- Data analysis and modeling (Excel, SQL, Python, or similar).
- Understanding of data center architecture and cloud infrastructure.
- Ability to translate technical capacity needs into business planning.
Typical Background
- 5–10+ years in program management, infrastructure planning, or data center operations.
- Experience in hyperscale cloud, colocation, or enterprise data centers.
The Family Office Associate is a key member of a small, dynamic team supporting the financial, administrative, and operational needs of a Family Office located in Santa Cruz County, CA. This role requires strong organizational, financial, and interpersonal skills, along with the ability to manage a wide range of responsibilities, from day-to-day support and reporting to special projects and property coordination. In this role, you will work closely with the Head of Family Office and Principals, bringing a blend of technical expertise and operational agility. The ideal candidate is highly driven, detail-oriented and entrepreneurial, comfortable operating in a fast-paced, service-oriented environment.
Financial & Accounting Management
- Maintain general ledger and oversee all accounting processes including accounts. payable/receivable, cash flow tracking, expense reporting, month-end reconciliations across personal, investment and entity accounts.
- Prepare and analyze financial statements and cash flow projections, including ad hoc financial summaries.
- Organize financial records, receipts, and documentation for reporting and audit readiness.
- Support risk management efforts by monitoring compliance, tax considerations, and regulatory requirements.
Vendor, Operations & Property Oversight
- Oversee vendor contracts, payments, and relationships across household, investment, and professional services.
- Assist with management of residential and commercial properties, including budgets, repairs, insurance, and compliance.
- Assist in preparing presentations and reports for family members, advisors, and external stakeholders.
- Assist with project management across investments, renovations, events, or philanthropic initiatives.
Administrative & Generalist Duties
- Manage day-to-day operations of the family office.
- Maintain and update key documents and secure digital records and files.
- Provide support for special projects, family events, travel logistics, or concierge-level personal assistance for family members.
- Manage office technology systems, providing mid-level IT support.
Qualifications
- Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
- Minimum 5+ years of experience in investment operations, accounting, or financial data management, preferably in a family office, investment firm, or private wealth management setting.
- Strong proficiency in Microsoft Excel and ability to learn various software.
- Knowledge of basic accounting principles and financial reconciliation.
- High attention to detail with exceptional accuracy in handling financial data and transaction processing.
- Strong written and verbal communication skills to liaise with internal teams and external partners
- Ability to handle confidential information with the highest level of professionalism and discretion
- Ability to wear multiple hats in a small, dynamic environment, assisting wherever needed.
- Has a proven “can do”, “make it happen” attitude.
Office Pride Commercial Cleaning Services, is family owned & nationally recognized as one of the nation's top janitorial companies. Schedule: Sat & Sun available after 7 p.m. for 2 hour cleaning
Pay: starts at $11.50 - $12. Raise Opportunities after 30 days!
Frequency of pay: Weekly direct deposit.
We are looking for a person who:
- Demonstrates honesty, integrity, and a hard work ethic
- Enjoys being on your feet and moving around
- Is reliable, friendly, and detail oriented
- Has reliable transportation
We offer:
- Competitive pay and WEEKLY pay!
- Raises after 30 days!
- Professional training
- Advancement opportunities to leadership positions!
- Weekend work schedules (Great for those who already have a day job!)
- Company provided uniforms.
- Telehealth Care Options available!
- Simple IRA (minimum earning requirements)
Qualifications:
- Must be able to perform basic cleaning duties such as: sweeping, mopping, dusting, restroom sanitation, etc.
- Must be able to lift and carry 35 pounds
- Must provide own reliable transportation
- Must be able to pass a background check
Compensation: $11.50 - $12.00 an hour. Raises after 30 days!
Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.
Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.
