Program Manager - Restaurant Launch
Job Description
We're seeking an experienced Business Pre-Opening Project Manager to lead the planning and execution of our exciting new restaurant launch - a multi-concept food and beverage destination.
Working closely with the General Manager, VP of Food & Beverage, and executive leadership, you'll coordinate the numerous workstreams required to successfully open this dynamic dining environment. This role focuses entirely on pre-opening and launch execution rather than ongoing operations, making it ideal for project management professionals who specialize in bringing complex hospitality concepts to life.
- Start Date: Immediate
- Duration: 1-2 years
- Location: Anaheim, CA
- Compensation: Starting at $95 per hour (W2) plus benefits
Key Responsibilities
Program & Launch Planning
- Develop and manage the comprehensive launch plan, including all operational readiness workstreams
- Translate operating plans into detailed pre-opening and launch activities
- Manage timelines, dependencies, risks, and key decisions
- Maintain clear project documentation and executive status reporting
- Own and maintain the master project schedule as the single source of truth
Tenant Coordination
- Coordinate with the Director of Real Estate and Property Management team to track tenant readiness.
- Track readiness milestones including tenant improvements, turnover, and operational setup.
- Ensure alignment between internal stakeholders; ; this role will not work directly with Culinary Partners.
Operational Readiness
Coordinate planning and execution across critical launch workstreams:
- Hiring: Coordinate hiring plans for supervisors, bartenders, servers, cooks, and other operational staff
- Training: Organize comprehensive training programs for staff and culinary partners
- Vendor Setup: Support onboarding of vendors for procurement, including contracts, item catalogs, pricing, and delivery schedules
- Systems Readiness: Coordinate operational readiness for systems such as NetSuite and Simphony in partnership with technology teams
Construction & Build-Out Coordination
- Track tenant improvement and construction readiness milestones affecting operational launch.
- Coordinate with Property Management to ensure spaces are delivered in alignment with operational timelines.
- Document kitchen and space handoff processes.
- Identify and escalate risks related to delays or sequencing issues.
Marketing & Launch Communications
- Collaborate with marketing teams on launch campaigns, announcements, and opening milestones
- Ensure operational readiness aligns with marketing and launch timelines
Launch Readiness & Executive Communication
- Develop and manage operational readiness checklists across all functions
- Ensure staff, partners, vendors, and systems are fully prepared for opening
- Provide structured status updates to the General Manager
- Proactively identify risks, issues, and decision points
- Maintain a centralized dashboard for schedule, risks and milestones
- Drive accountability across stakeholders to maintain launch timelines
Required Experience
- 8-10+ years of project management experience, ideally focused on hospitality, restaurant, or venue launch operations
- Proven track record opening multiple restaurants or food concepts, preferably in a multi-tenant dining environment
- Strong experience managing complex pre-opening programs with multiple concurrent workstreams
- Excellent organizational, communication, and stakeholder management skills
- Ability to translate strategy into structured execution plans
- Comfortable working in fast-paced startup or pre-opening environments
Preferred Qualifications
- Management consulting background
- Experience with hospitality operational systems (e.g., POS or ERP systems)
Key Success Characteristics:
- Highly organized and execution-focused
- Comfortable managing ambiguity and complexity
- Proactive in identifying risks and dependencies
- Able to drive accountability across cross-functional teams
- Skilled at building relationships with operators, partners, and executives
- Energized by launching new businesses and operational environments
Apply today!