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Program Manager - Restaurant Launch

Anaheim, CA 3 days ago

Job Description

We're seeking an experienced Business Pre-Opening Project Manager to lead the planning and execution of our exciting new restaurant launch - a multi-concept food and beverage destination.


Working closely with the General Manager, VP of Food & Beverage, and executive leadership, you'll coordinate the numerous workstreams required to successfully open this dynamic dining environment. This role focuses entirely on pre-opening and launch execution rather than ongoing operations, making it ideal for project management professionals who specialize in bringing complex hospitality concepts to life.


  • Start Date: Immediate
  • Duration: 1-2 years
  • Location: Anaheim, CA
  • Compensation: Starting at $95 per hour (W2) plus benefits


Key Responsibilities


Program & Launch Planning

  • Develop and manage the comprehensive launch plan, including all operational readiness workstreams
  • Translate operating plans into detailed pre-opening and launch activities
  • Manage timelines, dependencies, risks, and key decisions
  • Maintain clear project documentation and executive status reporting
  • Own and maintain the master project schedule as the single source of truth


Tenant Coordination

  • Coordinate with the Director of Real Estate and Property Management team to track tenant readiness.
  • Track readiness milestones including tenant improvements, turnover, and operational setup.
  • Ensure alignment between internal stakeholders; ; this role will not work directly with Culinary Partners.


Operational Readiness


Coordinate planning and execution across critical launch workstreams:

  • Hiring: Coordinate hiring plans for supervisors, bartenders, servers, cooks, and other operational staff
  • Training: Organize comprehensive training programs for staff and culinary partners
  • Vendor Setup: Support onboarding of vendors for procurement, including contracts, item catalogs, pricing, and delivery schedules
  • Systems Readiness: Coordinate operational readiness for systems such as NetSuite and Simphony in partnership with technology teams


Construction & Build-Out Coordination

  • Track tenant improvement and construction readiness milestones affecting operational launch.
  • Coordinate with Property Management to ensure spaces are delivered in alignment with operational timelines.
  • Document kitchen and space handoff processes.
  • Identify and escalate risks related to delays or sequencing issues.


Marketing & Launch Communications

  • Collaborate with marketing teams on launch campaigns, announcements, and opening milestones
  • Ensure operational readiness aligns with marketing and launch timelines


Launch Readiness & Executive Communication

  • Develop and manage operational readiness checklists across all functions
  • Ensure staff, partners, vendors, and systems are fully prepared for opening
  • Provide structured status updates to the General Manager
  • Proactively identify risks, issues, and decision points
  • Maintain a centralized dashboard for schedule, risks and milestones
  • Drive accountability across stakeholders to maintain launch timelines


Required Experience

  • 8-10+ years of project management experience, ideally focused on hospitality, restaurant, or venue launch operations
  • Proven track record opening multiple restaurants or food concepts, preferably in a multi-tenant dining environment
  • Strong experience managing complex pre-opening programs with multiple concurrent workstreams
  • Excellent organizational, communication, and stakeholder management skills
  • Ability to translate strategy into structured execution plans
  • Comfortable working in fast-paced startup or pre-opening environments


Preferred Qualifications

  • Management consulting background
  • Experience with hospitality operational systems (e.g., POS or ERP systems)


Key Success Characteristics:

  • Highly organized and execution-focused
  • Comfortable managing ambiguity and complexity
  • Proactive in identifying risks and dependencies
  • Able to drive accountability across cross-functional teams
  • Skilled at building relationships with operators, partners, and executives
  • Energized by launching new businesses and operational environments


Apply today!

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