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Global IT Endpoint Engineer Manager
$58.17 - 71.01
Boston 6 days ago

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

 

Key Responsibilities:

  • Engineering & Administration
  • Manage and configure enterprise application services across both legacy and cloud platforms.
  • Lead upgrades, rollouts, patching, and migrations for a variety of applications.
  • Conduct health checks, monitoring, troubleshooting, and performance tuning.
  • Integrate applications with third-party platforms or in-house solutions.
  • Support complex deployments and ensure high availability of services.
  • Governance, Documentation & Support
  • Define and maintain SOPs, administrative practices, and end-user documentation.
  • Develop governance frameworks around licensing, lifecycle, and architecture.
  • Provide Tier 3 escalation support and resolve complex technical issues.
  • Mentor service desk teams and promote best practices in application usage and management.
  • Collaboration & Cross-Team Engagement
  • Coordinate with network, security, and support teams for seamless application service delivery.
  • Participate in planning, migrations, upgrades, and project execution.
  • Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

 

Core Focus Areas:

  • Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
  • Drive standardization and operational consistency across the firm’s application portfolio.
  • Provide leadership and guidance within the M365 Application Governance Council.
  • Contribute to the strategy and implementation of productivity-enhancing tools firmwide.


What You'll Bring

Experience Required:

  • 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
  • Proven experience in Adobe Creative Cloud deployment and productivity enablement.
  • Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
  • Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
  • Scripting and bulk administration
  • Automating service management
  • Data analysis and backend reporting
  • Visualizing application performance metrics
  • Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
  • Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
  • Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
  • Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
  • Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
  • Strong incident management, security compliance, and vulnerability remediation experience.
  • Track record in defining KPIs and reporting on performance and service stability.
  • Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
  • B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

  • Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
  • Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
  • Prior involvement in enterprise-level security policy enforcement and tooling compliance.
  • Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
  • Key Attributes for Success:
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proactive problem-solver with a collaborative mindset.
  • Clear, confident communicator with strong documentation capabilities.


Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

  • Dental coverage, including up to $5,000 in orthodontia benefits

  • Vision insurance with coverage for both glasses and contact lenses annually

  • Reimbursement for gym memberships and other fitness activities

  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

  • Paid sick time on an as needed basis



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

permanent
Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote (Not Specified)
Salary not disclosed
Remote 3 days ago

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services
  • Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English
  • 1+ year of customer service experience
  • Open availability
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing
  • Computer Requirements:
    • Bring your own device - This position does not loan equipment
    • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
    • Operating System: Windows 11+
    • RAM: 8GB or higher
    • Processor: Intel i5/AMD Ryzen 5 or higher
  • Internet Requirements:
    • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
    • Speeds: 10 mbps download and 3 mbps upload or higher
    • While working, you will be required to hardwire with an ethernet cable
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone
  • Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

  • The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
  • DailyPay enrollment option to access pay early, when you want it
  • Paid training and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey
  • Work-from-home convenience
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.


Remote working/work at home options are available for this role.
permanent
Desktop Support Technician - Level 3
Salary not disclosed
Lombard 6 days ago
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.

b) CompTIA A+, Microsoft Certified Professional (MCP) or better.

c) Minimum of 18 months years of IT experience.

d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f) Proven analytical, troubleshooting and problem-solving skills.

g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h) Excellent communication relationship-building and internal customer service skills.

i) Adaptable and flexible in a fast-changing industry and work environment.

j) Willing to work off-hours and weekends when required for projects or emergency support.
Not Specified
Desktop Support
🏢 Ovation Workplace Services Inc
Salary not disclosed
Summit 6 days ago
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

Provide first/second level contact and problem resolution for customer issues.

b)Work with Third Party Vendors to remediate complex AV issues as needed.

c)Provide timely communication on issue status and resolution.

d)Maintain ticket updates for all reported incidents.

Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

Should have basic knowledge of Mac operating system, to support Apple pc users.

Install, upgrade, support and troubleshoot for printers, computer hardware.

Performs general preventative maintenance tasks on computers, laptops, printers.

Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Performs other duties as assigned.
Not Specified
Applications Integration Specialist
Salary not disclosed
Wisconsin Rapids 5 days ago
Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments.

This is not a remote position and will require an on-campus presence.

Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State’s ERP and AD environments.

Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications.

Integrate systems technologies.

Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate.

Document integration designs, configurations, and operational procedures for future reference and knowledge transfer.

Support security subsystems.

Collaborate with business users and business analysts to translate business requirements into technical integration specifications.

Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems.

Other duties as assigned.

Qualifications Bachelor’s degree in Programming or related field required.

Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger).

Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design).

Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP.

Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell.

Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills.

Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results.

Leverage one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.

Place a high priority on the (internal or external) customer’s perspective when making decisions and taking action; implement service practices that meet the customers’ and own organization’s needs.

Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences.

Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.

Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.

Demonstrate a positive attitude and approach toward work.

Must embrace Mid-State’s core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.

Compensation & Benefits Compensation is dependent upon experience and qualifications.

Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program.

How To Apply To be considered for this position, you must complete an online application.

You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered.

Incomplete applications or applications noting 'See Resume' will not be considered.

Continuous recruitment with first review of completed applications starting March 3, 2026.

Applications received on or after March 3rd may be considered in a secondary pool.

Please note that Mid-State’s main form of communication during the recruitment process is email.

In addition to receiving communications from email addresses with an @ domain, you may receive emails from .

Please be sure to watch your inbox as well as junk, spam, and clutter folders.

Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access.

Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities.

The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: 715-422-5325 or Email: .

Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application.

You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in.

Avoid clicking the back, forward, or refresh buttons while applying.

Doing so will interfere with the submission and may result in data loss.

Clear your browser's temporary files/cache and cookies prior to beginning the application.

Disable pop-up blockers.

Do not bookmark or favorite the application.

Navigate to the careers site each time you wish to access your saved/submitted application.

Your application session will remain open for 24 hours assuming you do not close your browser.

To ensure submission, complete the application process within that time frame.

The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater.

If you experience issues in submitting your online application, please contact Human Resources at 715.422.5568 .
Not Specified
Systems Administrator
Salary not disclosed
Austin 3 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at (63 or Abdul at (224) 507-1295 Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

This position requires U.S.

Citizens only to meet the DoD requirements.

Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure.

As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies.

Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed.

Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client.

(e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity.

Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production.

Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details.

Assist with asset management, including tracking inventory of hardware and software.

Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment.

Serve as a primary point of contact fo rclient's executive assistant team.

Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences.

Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation.

Regularly update existing articles to ensure accuracy and relevance.

Troubleshoot AV systems as needed.

Assist in the management of AV Infrastructure Integrator visits and maintenance schedules.

Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).

Strong knowledge of IT security best practices and compliance standards.

Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.

Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices.

Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

IT Support, microsoft 365, Apple, Windows/Android
Not Specified
Cyber Incident Response Engineer
Salary not disclosed
Alhambra 3 days ago
Job Title : Cyber Incident Response Engineer Job location : Alhambra, CA (Onsite) Duration : 12+ month contract with possibility for extension Job Responsibilities: A Security Engineer serves as the security engineer of complex technology implementations in a product-centric environment; is comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision; works to ensure developers create the most secure systems while enhancing the privacy of all system users; and has experience with white-hat hacking and fundamental computer science concepts.

The Security Engineer will perform security audits, risk analysis, application-level vulnerability testing, and security code reviews; develop and implement technical solutions to help mitigate security vulnerabilities; and conduct research to identify new attack vectors.

Security Engineers will possess knowledge and experience in safeguarding sensitive data from cyber-attacks.

Job Details: -Demonstrated skills in security architecture, IT Security, networking, or systems administration with an emphasis on security.

-Proven knowledge of security architecture design, network security, vulnerability management, and threat intelligence/analysis.

-Knowledge of common information security management frameworks, such as NIST, CIS, ISO 27001, COBIT, or PCI DSS.

-Strong understanding of encryption.

-Strong understanding of networking concepts and protocols (e.g.

TCP/IP, LAN, WAN, DHCP, DNS, Routing Protocols, etc.) -Expert level knowledge of security systems such as SIEM (Microsoft Sentinel), IPS, Firewalls, and related network security tools.

-Operating Systems: Windows, Unix, Mac -Databases: SQL, Azure, Oracle.

-Must have hands on experience using Model Context Protocol (MCP) to enable AI agents and large language models to interact with external tools, APIs, and enterprise data.

2 years of experience with Microsoft Azure (IaaS, PaaS, IaaS), Microsoft Sentinel, CrowdStrike, Tenable, Palo Alto Firewall Zscaler KQL.

1+ years of experience developing AI-enabled solutions using modern LLM tools (e.g., Codex, Claude, or similar) to support GRC and Incident Response processes.

3+ years of experience within each of the following:
- Incident response
- managing the security of multiple platforms, operating system, software and network protocols for a large IT organization
- risk management, auditing, assessment, industry security framework, and/or internal controls
- security, operations, control assessment, risk management, auditing, and/or internal controls
- with security and privacy legal and regulatory requirements
- performing information security risk assessments and risk analysis.

Additional Information: ITIL Foundation certification and CISSP (Certified Information Systems Security Professional) California Resident Candidates Only.

Work is expected to be done ON SITE, and interviews will be conducted in person.

Work schedule is M-Thurs 7:15am-6pm (10 hours) at Public Works HQ in Alhambra, CA 91803.
Not Specified
A CA Facility Is Seeking a Locums Pediatric Anesthesiologist
Salary not disclosed
Sacramento, CA 5 days ago
CompHealth services are always free to you. Let us do the heavy lifting and handle the headache of credentialing, travel, housing, and so much more. With the premier staffing agency as your champion, you can achieve more success with less worry. No other agency has our capabilities and scale, which allows us to deliver on the details that matter to you.
  • Monday - Friday 7am - 5pm with weeknight and weekend call
  • Average 6 cases per day
  • Inpatient hospital setting
  • Neonates and all pediatric ages
  • General anesthesia, MAC, and ENT procedures required
  • PALS, ACLS, and BLS certifications required
  • Board certification required
  • We negotiate better pay and deposit it weekly
  • We arrange complimentary housing and travel and comprehensive malpractice coverage
  • We simplify the credentialing and privileging process
  • Access to online portal for assignment details and time entry
  • Your specialized recruiter takes care of every detail

From $350.00 to $450.00 Hourly
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
CompHealth JOB-

CompHealth started in 1979 with the idea of connecting top healthcare providers to the communities who need them and has since become the industry leader in healthcare staffing. Connecting with each person?s unique story in order to find them the right job for their lifestyle is what makes us different. And with 1,000 employees in offices across the nation, we have the team in place to ensure that every provider and facility staff recruiter receives the excellent customer service we?ve offered for nearly forty years. Learn more at so we can find the job that?s just right for you.

Not Specified
Licensed Mental Health Therapist (New York) (Not Specified)
✦ New
Salary not disclosed
1 day ago
Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care.

We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits:
  • 401K with matching
  • Wellness stipend
  • Medical, dental, and vision insurance
  • Free online CEU trainings
  • Malpractice liability insurance
  • Competitive compensation for your session work and administrative work
  • A full caseload of motivated clients
  • Dedicated business support from Operations, HR, and IT professionals
  • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
  • Opportunity for cross-licensure sponsorship if eligible
  • Transparent scheduling - know your schedule ahead of time
  • PTO includes: vacation, sick leave, and certain federal holidays
  • Reimbursement for new license applications
We're hiring 100% remote therapists!

We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well:
  • LCSW, LMHC-D, LMFT-D, LMSW, MA/Doctoral degree in MH field
The Provider Experience at Charlie Health:
  • Flexibility : Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable.
  • Support : All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most-providing exceptional care to our clients.
  • Consistency : We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time.
  • Ability to Develop Strong Relationships with Incredible Clients : We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.
  • Collaboration : All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box.
  • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest
  • 100% Remote : Work from anywhere in the USA!
  • AI-Powered Documentation: We know that clinical documentation can be extremely cumbersome. At Charlie Health, providers have access to an AI-powered virtual scribe that streamlines clinical documentation and summarizes key points of client sessions
About the Role Charlie Health is hiring exceptional Licensed Mental Health Therapists/ Counselors to provide telehealth services. We're eager to work with forward-thinking mental health, substance use, and eating disorder professionals to enhance our programming and provide the best possible care to our clients.

This can either be a contract/1099 position or a W2 position.

A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions.

W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions.

People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis.

We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.

About You
  • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus)
  • Comfortable working with a wide range of ages, including children, teens, young adults, and adults.
  • Passionate about the benefits of group treatment and skilled in conducting group treatment
  • Ability to work effectively in a team
  • Creative and engaging, especially over video!
  • Must be available in the evenings to meet the schedules of our clients
Qualifications
  • Licensed mental health or substance use counselor (all disciplines are welcome to apply).
    • SUD applicants must hold national credentials, such as NCAC (I or II), NAADAC, MAC, or NAC
  • Experience working with a wide range of ages, including children, teens, young adults, and adults clients
  • Masters degree in mental health or related field
  • Availability between 12 and 40 hours per week depending on 1099 or W2
  • 1099 position, part time with opportunity to grow into full time position
  • W2 position, full-time with availability for 40 hours per week
  • Familiarity with and willingness to use cloud-based communication software-Gmail, Slack, Zoom, Dropbox-in addition to EMR and outcomes survey software on a daily basis
Our Admissions team handles the details, so you don't have to:
  • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client
  • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team
  • The Admissions team handles all billing and insurance questions
  • We have full time outreach and marketing team members, to ensure that your schedule is as full as you'd like it to be #
Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here .

The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here . Please note that the cost for this background check will be paid for in full by Charlie Health.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition . click apply for full job details
permanent
A Facility in IA Needs a Locum Tenens CRNA
Salary not disclosed
Waterloo, IA 5 days ago
Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consultants today for available dates and details.

- Monday through Friday schedule with 8 or 10 hour shift options
- Shift times 6:30 am - 4:30 pm
- 3 - 9 patients per day depending on cases scheduled
- Ophthalmology and orthopedic procedures focus
- 30% cataract surgery patients with MAC anesthesia
- 25% orthopedic cases including pre-operative blocks with Exparel
- Spinal anesthesia with pre-op blocks for total joint procedures
- All ages except neonates
- Health, vision, dental, and 401(k) retirement benefits offered
- Competitive compensation
- Paid malpractice insurance
- 24-hour access to your Weatherby Healthcare consultant and support team
- Covered transportation and housing expenses

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Since 1995, Weatherby Healthcare has established itself as an expert in locum tenens staffing for physicians, physician assistants, and nurse practitioners. The company employs nearly 600 employees committed to filling locum tenens assignments in large-scale healthcare networks, hospitals, and clinics nationwide. Learn more at
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