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Settlement Paralegal
We are currently seeking candidates with paralegal or legal assistant experience for a Settlement Paralegal position with a premiere personal injury law firm in Akron/Fairlawn.
In this position, you will manage settlement files from the time the settlement demand package is sent to the insurance company until settlement checks are disbursed. This role will work closely with attorneys, clients, and insurance representatives.
Hours:
- 8:30am – 5:00pm, Monday – Friday
Pay:
- $21.63/hour + based on experience
Key Responsibilities:
- Submit demand packages to insurance adjusters and follow up until offers are made
- Work with internal departments to obtain case information (e.g., medical records, liens, bill balances)
- Prepare files for attorney review using Excel worksheets to track offers and case details
- Assist attorneys through the negotiation process, including sending reduction requests to medical providers
- Prepare final settlement documents for signature and return
- Act as a liaison between clients, attorneys, insurance companies, and medical providers
- Provide clients with regular updates on case progress and respond to questions or concerns
Minimum Requirements:
- Prior paralegal or legal assistant experience, ideally in personal injury or settlement work
- Proficiency with Microsoft Office (Excel required)
- Strong organizational and communication skills
- Ability to manage multiple files and meet deadlines
- Professional, detail-oriented, and client-service focused
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Direct Deposit
- Weekly Pay
- More benefits once hired in
Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws.
#INDCF
Title / Settlement Attorney (Maryland)
Baltimore, Maryland Area
Compensation - $120K - $175K+ based on experience
We are looking for an experienced Title / Settlement Attorney to join our expanding real estate settlement team in the Baltimore area.
This role is ideal for an attorney who enjoys working directly with real estate agents, lenders, and clients, conducting settlements, resolving title issues, and growing long-term referral relationships.
If you are currently working in real estate law, title insurance, or settlements, this is an opportunity to join a collaborative team with strong operational support and room to grow your practice.
What You'll Do
- Conduct residential and commercial real estate settlements
- Review title commitments and resolve title curative matters
- Prepare and review deeds, closing documents, and settlement statements
- Advise clients on title insurance and closing procedures
- Work with underwriters to resolve complex title issues
- Support internal teams with legal guidance on title matters
- Participate in industry education and relationship development
What We're Looking For
- Licensed Attorney in Maryland
- Title Insurance Producer License (TIPIC) or the ability to obtain
- 3+ years of real estate/title or settlement experience
- Strong knowledge of Maryland real estate transactions and title insurance
- Ability to manage multiple closings in a fast-paced environment
- Strong relationship-building skills with realtors, lenders, and referral partners
Job Title: AWM - Operations - PWM Transfer Settlement Group - Analyst
Location: 111 South Main Street, Salt Lake City, UT
Contract Duration: 6 Months
Opportunity
The ACAT team is responsible for delivering accurate transaction processing and exceptional client service while safeguarding the firm's capital, reputation, and regulatory standing. The AWM Operations - PWM Transfer Settlement Group Analyst will support automated account transfer activities, including reconciliations, settlements, and residual processing across mutual funds and foreign and domestic securities.
This role requires managing multiple functions while maintaining strong relationships with PWM Sales teams, counterparties, and vendors. The Analyst is expected to meet strict deadlines, comply with industry regulations, and proactively escalate issues to minimize financial, reputational, and regulatory risk.
Key Responsibilities
Facilitate account transfer requests to move client assets into and out of the firm.
Perform account verification and asset review to ensure compliance with firm and industry policies
Reconcile automated account transfer receives, delivers, residuals, mutual funds, and foreign/domestic settlements
Manage relationships with PWM Sales teams, counterparties, and vendors to ensure timely and accurate processing
Escalate issues appropriately to minimize firm exposure to operational, financial, and regulatory risks
Support project work involving data analysis to identify trends, improve workflows, and streamline processes
Day-to-Day Duties
Initiate transfer requests based on client-signed ACAT instructions to bring assets into the firm, ensuring accuracy and compliance with industry and system requirements (30%)
Reconcile incoming wires by reviewing external instructions and notifying PWM Sales teams to enter matching instructions (40%)
Facilitate account transfer deliveries by coordinating internal notifications, obtaining approvals, and completing account terminations (20%)
Participate in project-based work requiring data analysis to reduce manual touchpoints and improve operational efficiency (10%)
Position Responsibilities
Perform position-level reconciliation for all account transfer requests from counterparties and clients
Monitor and manage residual positions following ACAT transfers
Pre-populate ACAT transfer forms accurately and efficiently
Support foreign and domestic settlement activities
Identify and implement opportunities to improve controls and operational efficiencies
Deliver superior client service while mitigating operational and regulatory risk
Title: Securities Settlements Associate
Location: New York, NY - Onsite
Duration: 6 months
Job Description: Securities Settlements is a dynamic team in Operations that processes and controls the settlement of all asset types, transfer of electronic and physical assets relating to company distributions, client trades, and the restructuring of client portfolios. Creativity, adaptability, effective communication, and commitment to excellence are key characteristics of successful team members. Through great relationship management and very detailed execution, we create the best solutions for our business and their clients.
Responsibilities:
Prepare to gain a comprehensive understanding of the trade lifecycle by interacting with the business, middle office, legal, compliance, and external parties in order to work toward the shared goal
Partner with expert teams to review assets and transfers from start to finish to ensure a seamless process for our clients
Showcase your attention to detail by ensuring all transaction details are correctly captured
Use your inquisitive mindset to identify control gaps with respect to transfer process. Propose enhancements to current processes in an effort to effectively mitigate risk
Leverage your innovative skills to identify ways to continually progress current processes, mitigate risk for the firm and our clients by using precision in execution
- ?Perpetuate the firm's tradition of excellence in the quality of our work, interactions, and services.
Skills:
Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
Aptitude for building relationships and ability to communicate complex issues and concepts to a wide array of internal partners with differing levels of product experience
Self-motivated and proactive team player who takes ownership and accountability, has strong organizational skills, as well as the ability to effectively manage competing priorities
Flexible and able to work well under pressure in a team environment
Strong dedication to the culture of excellence of the firm
Security Settlements experience
DTC, Canada settlements
Stock Loan and Security collateralization via Cash and US Treasuries
204, Reg Sho, Buy in related settlement processes
Minimum 3-4+ years of relevant experience
Preferably as a similar type of firm experience
Middle Office or Trade support roles in global markets, preferably equities and fixed income
Quick learner, team player, collaborative
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.
This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
What you'll do:
Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
Knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
Ability to prioritize and multi-task, including navigating through multiple business applications.
May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
1+ years relevant property adjusting claims of moderate complexity
Experience desk adjusting residential property claims to include water, roof, and personal property
File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
Currently hold an active P&C Adjuster license
Experience working directly for a standard insurance carrier
Experience in a all center environment
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $57,970 - $97,820.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This position facilitates a closing, ensuring all documents and balances required to complete a sales and mortgage transaction are properly prepared and executed. May provide work direction, assignments and training to other department staff. May also be responsible for title business marketing efforts and capture rates.
Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
- Monitor the upcoming transaction, reviewing for completeness and compliance and ensuring all necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information. Prepares, reviews, and verifies closing documents; and prepares escrow agreements and finalizes closing statements. Respond in a timely, professional and courteous manner to any customer inquiries while maintaining positive relationships. (35-45%)
- Conduct the closing including explanation of all related documents and closing costs. (15-25%)
- Examine title evidence for defects and take the necessary action to correct title defect. Could include notifying the fee owner of title defect and action that needs to be taken to cure defect. Ensure that title issues are resolved prior to closing. (10-15%)
- Prepare and submit closed loan package, deposits and disbursement documentation, recording package, final policy package and/or commission package to appropriate department or entities. May prepare check requests for internal office bills with submission to management for approval. May ensure payments and documents are distributed as appropriate. May prepare management reports. (10-15%)
- Respond in a timely manner to any returned or rejected mortgage or recording packages. Respond to requests made on closed loans to assist lender. (5-10%)
- Prepare transferring and mortgage documentation, HUD Settlement Statements and other required miscellaneous documents. (5-10%)
- May be responsible for marketing and growing branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking. (0-10%)
- May assist with inputting of incoming title commitment orders. May handle scheduling. May assist with preparation and delivery of new real estate agent packages. (0-10%)
- May conduct training sessions to familiarize office staff and sales associates with closing policies and procedures. May perform basic title branch manager duties in the absence of the manager or fill in for other escrow closers. (0-5%)
- Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- Minimum of high school diploma or the equivalent.
Experience:
- One to two years title closing experience.
Knowledge and Skills:
- Strong computer skills.
- Marketing and sales skills preferred.
- Superior communication skills, including presentation skills. Strong interpersonal and customer service skills.
- The ability to work as a member in a team-oriented environment.
- Ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
- Able to occasionally work extra hours during peak times of the month.
- High degree of integrity, self-motivated, organized, detail oriented, and possess a strong aptitude for figures.
- Effective analytical and problem-solving skills.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Willingness to travel when necessary.
- Position may require a title license.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
The Pre-Processor is responsible for initial title order preparation and general clerical and administrative duties.
Job Duties and Responsibilities (Essential Job Functions)
- Enter orders and open files
- Enter processing and breaking down files
- Order Title surveys
- Prepare documents
- Ensure all files are scanned and recorded
- Assist with payoffs and HOA information
- Providing office and reception support. Answer phone calls, maintain the lobby and front desk. Keep conference room clean and well stocked.
- Develop and implement organized filing systems
- Maintain and order office supplies
- Schedule appointments and events.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
- High school diploma or equivalent combination of training and education
Experience:
- 2+ years of administrative experience
- Previous real estate experience desired
- Intermediate level Microsoft Office experience
Knowledge and Skills:
- Excellent communication and customer service skills
- Detail-oriented with strong organizational and problem-solving abilities.
Wage: $19 - $22 hourly; actual wage is based upon education and experience.
Benefits: This position is eligible for the 401(k) plan with a generous company match.
Equal Opportunity Employer
REQUIREMENTS AND PREFERENCES
The Broward County Board of Commissioners Risk Management Division are seeking a detail-oriented and experienced Claims Adjuster to manage Liability claims for [Broward County]. This role involves investigating, analyzing, and resolving claims while ensuring compliance with state regulations and organizational policies. The ideal candidate will have strong negotiation skills, analytical ability, and experience handling complex claims.
Benefits of Broward County Employment
High Deductible Health Plan - bi-weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
General Description
Performs advanced specialized technical work in the investigation and adjustment of public liability and/or Workers' Compensation claims.
Works under general supervision, independently developing work methods and sequences.
Key Responsibilities- Review and analyze accident reports, property damage, and bodily injury claims to determine liability.
- Investigate Workers' Compensation and Liability claims, including gathering evidence, interviewing witnesses, and reviewing police reports and medical records.
- Negotiate claim settlements with internal leadership, legal teams, and claimants.
- Attend mediations and provide support to the County Attorney's office during the claims process.
- Authorize and coordinate medical treatment, property restoration, and other claim-related actions.
- Calculate and process indemnity and medical benefits, impairment ratings, and ensure timely payments to avoid penalties.
- Monitor work status, medical treatment, and discharge papers for accurate claim closure.
- Identify potential fraud, subrogation opportunities, and underwriting/safety risks.
- Maintain accurate documentation and comply with state-mandated reporting requirements.
- Collaborate with medical professionals, internal divisions, and legal counsel on complex cases.
Performs related work as assigned.
Minimum Education and Experience Requirements
Requires two (2) years equivalent of higher-level education from an accredited college or university with major coursework in insurance, risk management, or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years in adjusting workers' compensation and/or bodily injury/property damage liability claims or closely related experience.
Special Certifications and LicensesPossession/retention of a Florida All-Lines Adjusters License (Type 6-20 or 7-20) from the State of Florida Division of Insurance Agent and Agency Services.
Must possess and maintain a valid Florida Class E Driver's License for duration of appointment.
Preference-Associate in Risk Management - (ARM)-Certified Insurance Counselors (CIC)
-Chartered Property Casualty Underwriter (CPCU)
-Accredited Claims Adjuster (ACA).
-Associates in Claims (AIC) Certificate.
-Claims handling in Clearsight Enterprise claims software
-2+ years of experience handling subrogation claims
-Bachelor's degree or higher in relevant field
SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Reviews and analyzes reports of accidents including property damage and bodily injury to determine liability; reviews and analyzes Liability and/or Workers' Compensation claims and recommends appropriate action.
Consults on injury cases with various medical personnel in order to ascertain the extent and cost of treatment, loss of earning capacity and prognosis; confers with County physician on employment limitations.
Performs the calculation and payment of benefits whether indemnity and/or medical benefits, including entering all payments for benefits.
Coordinates the gathering of formal evidence by taking photographs, preparing diagrams and making measurements at accident scene; arranges for witnesses to appear at legal proceedings; and prepares accident reports.
For Workers Compensation claims the adjuster will contact the injured employee, employer, and medical provider to document the claim. For Liability claims the adjuster will contact the claimant, the division and any witnesses.
Contacts injured employee, employer, and medical provider to document claim. Conducts field investigations, face-to-face statements with employees, employer representatives and witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim.
Negotiate claim settlements with the Director of Risk Management, the County Administrator, the County Attorney, claimants and/or their legal teams. Attend mediations with the County Attorneys office to support the claims process.
Provide advice regarding potential fraud, subrogation, and underwriting/safety risk, and communication with counsel.
Authorizes/coordinates medical treatment with walk-in facilities and specialists to update claim.
Analyze complex information from different sources, such as police reports, videos from surveillance cameras or audio, and other information to further understand the incident.
Make decisions for approvals of medical treatments and property restoration. Make determinations on liability or compensability for Workers Compensation claims. Apportion percentage of liability and negotiate settlement with claimant or claimant's attorney or Liability Claims.
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Investigates liability claims; inputs data into the system association with findings.
Calculates/processes timely disability benefits and impairment ratings of 1% or more when given to issue benefits to avoid penalties.
Processes outgoing letters to injured employees and medical providers and places them on notice of action taking place.
Sets up medical only claims to document/update current work status and treatment.
Monitors/obtains discharge papers for impairment ratings and issues benefits when owed and paid within mandated timeframe to avoid penalties.
Monitors work status for a disability of 7 days or less through discharge for closing a claim.
Processes employee-received notices of outstanding medical bills to resolve non-payment issues.
Reviews/corrects reporting by Center for Medicare/Medicaid Services (CMS) for accuracy.
Denies/processes claims for non-work related injuries with timely electronic filing to avoid penalties.
The Workers Compensation Adjuster calculates/processes disability benefits for impairment ratings of 1% or more when issuing benefits to avoid penalties. Sets up medical claims to document/update current work status and treatment. Monitors/obtains medical records and work status to ensure timely calculation and payment of indemnity and impairment ratings, complete State EDI mandated reporting within regulated time frames to avoid penalties. Processes employee-received notices of outstanding medical bills to resolve non-payment issues. Reviews/corrects reporting by Center of Medicare/Medicaid Services (CMS) for accuracy.
For disability more than 8 days, initiates timely electronic filings to Division of Workers' Compensation.
Conducts recorded interviews with employees and witnesses.
Attends meetings with other Divisions, Professional Standards/Human Rights Section (PS/HRS), and Human Resources to discuss complex claims.
Performs related work as assigned.
Competencies- Financial Acumen: Interprets and applies key financial indicators to make better business decisions. Determines and estimates the main direct and indirect costs; makes generally appropriate decisions regarding expenditures. Studies financial and quantitative information; uses data to improve performance.
- Decision Quality: Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
- Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
- Drives Results: Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
- Manages Conflict: Handles conflict situations effectively, with a minimum of noise. Seeks out a variety of opinions and options; maintains an open mind; takes steps to ensure conflict remains constructive; avoids polarized or unilateral decisions; seeks agreement on critical issues.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
About J&Y Law Firm
J&Y Law Firm is a premier personal injury law firm committed to achieving outstanding outcomes for our clients while fostering a dynamic and collaborative workplace culture. Our goal is to deliver high-value results through superior client service, legal excellence, and a supportive team environment.
What we provide:
-A team environment guided by respect and care
-An investment in technology and processes for our team
-A challenging, fast paced, and interesting case load
-A very competitive salary
-Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking.
Position Summary
We are seeking a seasoned and strategic Pre-Litigation Managing Attorney to lead, coach, and inspire our pre-litigation legal team. The ideal candidate will possess extensive personal injury experience, exceptional leadership skills, and the ability to manage high case volumes with efficiency and precision. This role will oversee a team of case managers, demand writers, settlement negotiators, lien negotiators, and support staff managing up to 800 active personal injury cases.
Key Responsibilities
Leadership & Team Management
- Directly supervise all pre-litigation staff, including case managers, demand writers, settlement negotiators, lien negotiators, and VAs/RCs.
- Lead annual performance reviews; manage workloads and performance expectations.
- Conduct regular coaching sessions and feedback meetings; implement structured training through Lunch & Learns and one-on-one development plans.
- Identify and prioritize Serious Injury (SI) cases requiring enhanced attention and strategic oversight.
Time on Desk (TOD) Oversight & Case Movement
- Enforce and model TOD protocols including:
- Daily file reviews
- Routine client meetings to advise on treatment and case trajectory
- Movement of cases to GFRL (Get File Ready for Litigation)
- Oversight of GFRD (Get File Ready for Demand) stage progression
- Ensure timely coordination between case managers, records clerks, demand writers, and negotiators.
- Drive consistent case movement and reduce stagnation across teams.
Client Experience & Communication
- Maintain high client satisfaction by enforcing a communication standard:
- No more than 30 days between client contacts, with a 14-day goal
- Ensure regular status updates and touchpoints
- Personally engage with clients on high-value cases or sensitive matters to improve outcomes and service.
Strategic Oversight & Quality Control
- Review and revise demands in collaboration with demand writers for maximum clarity and impact.
- Work with settlement negotiators on strategic approaches to maximize Average Matter Value (AMV).
- Ensure thorough preparation and negotiation strategies before submitting demands.
- Oversee lien resolution strategy in collaboration with lien negotiators.
Operational Management & Metrics Tracking
- Track and report weekly settlements and productivity by individual and team.
- Monitor KPIs across all roles reporting to the Pre-Litigation Managing Attorney.
- Create and maintain scorecards for staff performance evaluation.
- Ensure alignment with firm goals and budget.
- Coordinate seamless handoffs to the litigation team, maintaining communication and case integrity.
Compliance & Ethics
- Uphold best practices in documentation, client communication, and compliance with legal standards.
- Promote ethical and professional conduct across all case handling and interactions.
Oversight of Government Claims (Tort Claims Act / Public Entity Matters)
• Ensure team compliance with statutory deadlines, including:
• Filing claims within the 6-month window.
• Monitoring response timelines from public entities.
• Initiating litigation within the proper timeframe following rejection or deemed rejection.
• Review and approve all government claim submissions for accuracy, sufficiency, and supporting documentation.
• Train and guide pre-litigation staff on spotting government entity involvement, navigating immunity issues, and understanding procedural nuances.
• Maintain a centralized tracking system to monitor the status of all open government claims, ensuring no deadlines are missed.
• Collaborate with records clerks and case managers to obtain necessary documentation (e.g., incident reports, medical records, correspondence from agencies).
• Escalate high-risk or complex claims to the Litigation Department when appropriate for early transition planning.
Qualifications
- J.D. from an accredited law school; active California Bar license required
- Minimum 8 years of personal injury experience, with at least 3 years in a supervisory or leadership role
- Proven ability to manage large caseloads and deliver high-value settlements
- Demonstrated expertise in negotiation, case strategy, and client management
- Strong familiarity with Litify or similar legal CRM platforms
- Excellent organizational, communication, and interpersonal skills
- Bilingual preferred.
Compensation & Benefits
- Competitive compensation package
- Paid Health, dental, and vision insurance
- Paid time off and firm holidays
- Per-case bonus provided
- Continuing legal education and career development support
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Claims Adjuster in the Risk Management Division.We are seeking a detail-oriented and customer-focused Worker's Compensation Claims Adjuster to join our team. In this role, you will investigate, evaluate, and settle insurance claims in accordance with company policies and regulatory requirements. You will work closely with policyholders, legal representatives, and other stakeholders to ensure fair and timely resolution of claims.
Benefits of Broward County Employment
High-Deductible Health Plan - bi-weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
General Description
Performs advanced specialized technical work in the investigation and adjustment of public liability and/or Workers' Compensation claims.
Works under general supervision, independently developing work methods and sequences.
The Workers Compensation Adjuster calculates/processes disability benefits for impairment ratings of 1% or more when issuing benefits to avoid penalties. Sets up medical claims to document/update current work status and treatment. Monitors/obtains medical records and work status to ensure timely calculation and payment of indemnity and impairment ratings, complete State EDI mandated reporting within regulated time frames to avoid penalties. Processes employee-received notices of outstanding medical bills to resolve non-payment issues. Reviews/corrects reporting by Center of Medicare/Medicaid Services (CMS) for accuracy.
Minimum Education and Experience Requirements
Requires two (2) years equivalent of higher-level education in workers' compensation and/or general liability claims adjusting and insurance/risk management.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years in adjusting workers' compensation and/or bodily injury/property damage liability claims or closely related experience.
Special Certifications and LicensesPossession/retention of a Florida All-Lines Adjuster's License (Type 6-20 or 7-20) from the State of Florida Division of Insurance Agent and Agency Services.
Must possess and maintain a valid Florida Class E Driver's License for duration of appointment.
Preferences-Associates in Claims (AIC) Certificate.-Certified Insurance Counselors (CIC) or Chartered Property Casualty Underwriter (CPCU).
-Certification in Workers' Compensation (CWC).
-Accredited Claims Adjuster (ACA).
-Bachelor's degree or higher in related field
- 2 or more years of experience in recorded statements.
- 2 or more years of experience responding to Conditional Payment demands from the Center for Medicare Services.
-2 or more years of experience negotiating workers' compensation lien recoveries.
SCOPE OF WORK
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
For Workers Compensation claims the adjuster will contact the injured employee, employer, and medical provider to document the claim. For Liability claims the adjuster will contact the claimant, the division and any witnesses.
The Workers Compensation Adjuster calculates/processes disability benefits for impairment ratings of 1% or more when issuing benefits to avoid penalties. Sets up medical claims to document/update current work status and treatment. Monitors/obtains medical records and work status to ensure timely calculation and payment of indemnity and impairment ratings, complete State EDI mandated reporting within regulated time frames to avoid penalties. Reviews/corrects reporting by Center of Medicare/Medicaid Services (CMS) for accuracy.
Contacts injured employee, employer, and medical provider to document claim. Conducts field investigations, face-to-face statements with employees, employer representatives and witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim.
Consults on injury cases with various medical personnel in order to ascertain the extent and cost of treatment, loss of earning capacity and prognosis confers with County physician on employment limitations.
Performs the calculation and payment of benefits whether indemnity and/or medical benefits, including entering all payments for benefits.
For disability more than 8 days, initiates timely electronic filings to Division of Workers' Compensation.
Calculates/processes timely disability benefits and impairment ratings of 1% or more when given to issue benefits to avoid penalties.
Authorizes/coordinates medical treatment with walk-in facilities and specialists to update claim.
Processes outgoing letters to injured employees and medical providers and places them on notice of action taking place.
Sets up medical only claims to document/update current work status and treatment.
Monitors work status for a disability of 7 days or less through discharge for closing a claim.
Processes employee-received notices of outstanding medical bills to resolve non-payment issues.
Monitors/obtains discharge papers for impairment ratings and issues benefits when owed and paid within mandated timeframe to avoid penalties.
Denies/processes claims for non-work-related injuries with timely electronic filing to avoid penalties.
Conducts recorded interviews with employees and witnesses.
Reviews and analyzes reports of accidents including property damage and bodily injury to determine liability; reviews and analyzes Liability and/or Workers' Compensation claims and recommends appropriate action.
Coordinates the gathering of formal evidence by taking photographs, preparing diagrams and making measurements at accident scene; arranges for witnesses to appear at legal proceedings; and prepares accident reports.
Negotiate claim settlements with the Director of Risk Management, the County Administrator, the County Attorney, claimants and/or their legal teams. Attend mediations with the County Attorney's office to support the claims process.
Provide advice regarding potential fraud, subrogation, and underwriting/safety risk, and communication with counsel.
Analyze complex information from different sources, such as police reports, videos from surveillance cameras or audio, and other information to further understand the incident.
Make decisions for approval of medical treatments and property restoration. Make determinations on liability or compensability for Workers Compensation claims. Apportion percentage of liability and negotiate settlement with claimant or claimant's attorney or Liability Claims.
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Investigates liability claims, inputs data into the system association with findings.
Attends meetings with other Divisions, Professional Standards/Human Rights Section (PS/HRS), and Human Resources to discuss complex claims.
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
Competencies
- Financial Acumen
- Decision Quality
- Optimizes Work Processes
- Ensures Accountability
- Drives Results
- Manages Conflict
- Communicates Effectively
- Situational Adaptability
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.