Knowledge Services Jobs in Usa
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Join Our Team as a Paramedic in Pittsburgh, PA!
Are you a compassionate EMT-Paramedic looking to make a real difference? We’re looking for someone like you to join our team in Pittsburgh, where you‘ll work alongside dedicated professionals who share your passion for helping others.
No overnight shifts! Paid Training to set you up for success
A chance to save lives and make an impact—without putting your own at risk
The Plasma Center Medical Support Specialist EMT - P is responsible for delivering safe and efficient quality nursing care to patients. This role involves examining patients, administering prescribed medicine, and facilitating healing and comfort. The position requires advanced knowledge of operational procedures and tools, obtained through extensive work experience and vocational or technical education.
Work under limited supervision for non-routine situations
* Lead daily operations and train, delegate, and review the work of lower-level employees
* Examine patients and administer prescribed medicine
* Ensure accurate patient records by documenting medical history
* Perform phlebotomy tasks such as blood draws following established guidelines
* Utilize medical terminology appropriately in patient care situations
* Respond to medical emergencies following center SOPs
* Assess donor eligibility based on medical history and physical examination findings
Applies basic principles of medical history documentation under supervision, ensuring accurate patient records.
* Understands patient safety protocols and applies them under supervision in care settings.
* Performs basic phlebotomy tasks such as blood draws under supervision, following established guidelines.
* Conducts simple electrocardiography tasks under supervision, understanding basic operational procedures.
* Utilizes medical terminology appropriately in routine patient care situations with guidance.
* Maintains Basic Life Support certification, ready to respond to emergencies.
* Prepares patients for medical procedures under supervision, providing clear instructions.
* Inputs patient data into digital systems, ensuring accuracy and confidentiality.
* Conducts patient interviews, handling basic inquiries with ongoing coaching.
* Performs blood testing procedures, interpreting results under supervision.
* Responds to medical emergencies, following center SOPs effectively.
* Assesses donor eligibility based on medical history and physical examination findings.
As the most advanced technical operations level within Takeda, you are in a non-supervisory position that calls for a profound understanding of technical processes within one‘s specialty. You typically hold a high school diploma complemented by extensive relevant working experience and any necessary certifications. You will be expected to anticipate trends, connect disparate information, and coordinate activities that may impact areas outside your immediate remit. In this capacity, you will handle complex assignments that necessitate a unique and specialized set of skills, leading not just the workflow but also ensuring the quality of technical processes. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician‘s standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
~ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
EMT-Paramedic
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
Hourly Wage Range:
$The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
S. based employees may be eligible for short-term incentives. S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Full time
Leadership Opportunity: Children’s Outpatient Campus at Carolina Pointe II Position Overview We are seeking a dynamic nursing leader to oversee and advance the Children’s Outpatient Campus at Carolina Pointe II in Chapel Hill.
This is a critical operational role responsible for guiding the clinical and administrative direction of our pediatric outpatient services.
Key Qualifications Clinical Expertise: The ideal candidate will have a strong clinical background in the care of children, ensuring a high standard of patient care and safety throughout our outpatient clinics.
Leadership Development: Demonstrated ability to nurture future leadership potential in direct reports is essential.
The leader will mentor and support staff growth, fostering the next generation of nursing and clinical leaders.
Teamwork and Collaboration: Commitment to supporting a strong sense of collegiality and teamwork among all teammates and physicians is a must.
This includes promoting open communication, mutual respect, and effective interdisciplinary collaboration.
Campus Description The Children’s Outpatient Campus at Carolina Pointe II comprises three small pediatric outpatient clinics.
Our services include general pediatrics, adolescent medicine, gastroenterology, allergy/immunology and neurology .
The incoming leader will play a pivotal role in maintaining and enhancing the quality of care across these specialties.
Workforce Support This leadership position is responsible for supporting a workforce that is highly skilled and deeply engaged in providing outstanding interdisciplinary care for patients and their families.
The leader will ensure that our teams continue to deliver compassionate, coordinated, and effective healthcare tailored to the needs of our pediatric population.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: This position supervising large clinical units.
Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.
Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities: 1.
Patient Care- Ensures that appropriate care and services are available to patients / clients and families.
Facilitates interdisciplinary collaboration in patient/client care planning.
Ensures appropriate clinical staffing and skill mix for patient care.
Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
2.
Human Resource Management- Effectively manages human resources.
Creates an environment conducive to recruiting and retaining staff.
Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.
Provides staff with annual performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff into unit planning.
3.
Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.
Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.
Evaluates the impact of strategic fiscal changes on quality outcomes.
4.
Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.
This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.
Integrate current scientific evidence with standards of practice.
5.
Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
6.
Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.
Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
7.
Customer Satisfaction- Ensures high customer satisfaction.
Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services.
Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.
● For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
● BLS required.
Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: UNCH Childrens Neurology Cl Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.
If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities.
Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Lead with Purpose at the Holly Springs Emergency Department Patient Services Manager III – Emergency Department Rex Holly Springs Hospital Emergency Department The Rex Holly Springs Hospital Emergency Department provides a full range of emergency care to you and your loved ones.
It is home to 24 patient beds, two major resuscitation rooms and a full staff of emergency professionals.
If you or your loved one needs a higher level of care, we can arrange a transfer to the right facility.
Schedule: 40 hours per week, non-exempt, with 24/7 oversight responsibility.
Position Summary The PSM III provides day-to-day operational leadership for a busy Emergency Department , ensuring efficient workflows, effective staffing, and strong clinical outcomes.
This is a visible, engaged leadership role that requires adaptability, decisiveness, and the ability to balance operations with team support.
The PSM III partners closely with physicians, advanced practice providers, and hospital leadership to drive patient care excellence, staff engagement, and quality improvement.
Make a Difference Where It Matters Most This role is ideal for a leader energized by challenge, motivated by growth, and committed to building stability and excellence within a busy Emergency Department.
You will oversee staffing and scheduling, manage budgets responsibly, lead accreditation survey readiness, and drive quality improvement initiatives—all while ensuring the highest level of patient care.
About the Unit Our 24-bed Emergency Department cares for more than 30,000 patients annually and continues to grow alongside the Holly Springs community.
Why Choose Holly Springs ED? As a leader in our department, you will: Oversee a skilled, compassionate, and dedicated ED team in a high-volume, evolving environment Lead through periods of growth, change, and operational demand Foster a culture of accountability, collaboration, and continuous improvement Champion safe, high-quality care for every patient, every time Support and mentor nurses through both challenges and professional growth Play a key leadership role in a developing, community-focused hospital Who We’re Looking For We’re seeking a confident, compassionate, and strategic nurse leader who: Has proven leadership experience in Emergency Nursing Is comfortable leading in a fast-paced, high-growth environment Thrives amid complexity, competing priorities, and change Leads with integrity, consistency, and clear expectations Communicates effectively and builds trust across disciplines Is committed to mentoring staff while maintaining accountability Prioritizes safety, service, and patient-centered care—even under pressure Join us at Holly Springs ED—where leadership meets purpose, growth, and impact.
Summary: This position supervising large clinical units.
Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.
Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities: 1.
Patient Care- Ensures that appropriate care and services are available to patients / clients and families.
Facilitates interdisciplinary collaboration in patient/client care planning.
Ensures appropriate clinical staffing and skill mix for patient care.
Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
2.
Human Resource Management- Effectively manages human resources.
Creates an environment conducive to recruiting and retaining staff.
Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.
Provides staff with annual performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff into unit planning.
3.
Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.
Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.
Evaluates the impact of strategic fiscal changes on quality outcomes.
4.
Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.
This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.
Integrate current scientific evidence with standards of practice.
5.
Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
6.
Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.
Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
7.
Customer Satisfaction- Ensures high customer satisfaction.
Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services.
Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.
● For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
● BLS required.
Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $47.90
- $68.86 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.
This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities.
Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
The Patient Service Specialist serves as the first point of contact for our patients in our imaging centers and is responsible for facilitating the patient admission flow.
Job Duties- Greet and welcome patients and visitors in a friendly and professional manner.
- Respond to patient and caregivers' inquiries compassionately and respectfully.
- Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
- Collect co-pays, process payments, and verify insurance information for billing purposes.
- Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
- Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
- Answer phone calls and relay messages.
- Assist with administrative tasks including filing, faxing, and scanning documents.
- Other duties as assigned.
- High school diploma or equivalent required.
- 2+ years related experience preferred.
- Prior healthcare experience preferred.
- Excellent customer services skills with the ability to be empathetic to patient needs.
- Ability to show genuine concern and understanding towards patient circumstances.
- Strong communication skills, with ability to listen actively, while entering and verifying data.
- Ability to handle difficult situations with patients or staff, finding amicable solutions to scheduling issues, billing problems, or patient concerns.
- Attention to detail, time management and organizational skills required.
- Maintain composure under pressure when dealing with challenging patient situations calmly.
- Ability to solve problems, multitask and work in a fast-paced environment.
- Dependability, reliability and teamwork are key success factors.
- Knowledge of healthcare insurance plans, medical terminology, and billing processes preferred.
- Knowledge of HIPAA regulations and patient confidentiality standards preferred.
- Familiarity with Electronic Health Records (EHR) systems and insurance verification software preferred.
- This position may require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in international tax at PwC will provide advice and guidance to clients on structuring their global tax positions. Your work will involve analysing international tax laws and regulations to develop strategies that optimise tax efficiency and minimise risks for multinational businesses.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC’s reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Lead in line with our values and brand.
- Develop new ideas, solutions, and structures; drive thought leadership.
- Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
- Balance long-term, short-term, detail-oriented, and big picture thinking.
- Make strategic choices and drive change by addressing system-level enablers.
- Promote technological advances, creating an environment where people and technology thrive together.
- Identify gaps in the market and convert opportunities to success for the Firm.
- Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the International Tax Services Generalist - CS team you are expected to lead the way as technology-enabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the future leaders, while upholding PwC's reputation for quality, integrity, and inclusion.
Responsibilities
- Set strategic direction for technology-enabled tax advisory services
- Lead business development to drive growth
- Oversee multiple impactful projects
- Maintain executive-level client relationships
- Mentor and develop future leaders
- Shape the direction of client engagements
- Implement digitization and automation initiatives
- Adhere to tax regulations and standards
What You Must Have
- Bachelor's Degree in Accounting
- A Juris Doctorate (JD), Master of Laws (LLM), or Master's degree in Accounting or Taxation field of study can be considered in lieu of a Bachelor's Degree in Accounting
- 6 years of experience
- CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Corporate and partnership taxation knowledge
- Assisting financial services companies with tax impact
- Tax structuring of funds and financial assets
- Enhancing tax efficiencies of cross-border flows
- Developing and sustaining meaningful client relationships
- Leading teams to generate vision and direction
- Utilizing automation and digitization in tax services
- Evaluating and negotiating contracts
- Leveraging pricing tools for strategies
The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated insurance professionals to work in both Tampa Offices New Tampa: 17200 Commerce Park Blvd and Brandon: 9527 Delaney Creek Blvd for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
- Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
- Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
- Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
- Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
- Maintain required Property & Casualty license and state registrations.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or GED equivalent
- Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
- Ability to prioritize and multi-task, while navigating through multiple business applications
- Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
- Acquire Property & Casualty license and state registrations before hire (USAA provides licensing prep course, licenses and state exam fees up to three attempts.)
What sets you apart:
- 1 year of customer contact experience in a needs-based sales environment
- 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
- US military experience through military service or a military spouse/domestic partner
Salary: The hiring range for this position is:$45,010 - $46,010.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What You’ll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we’ll provide you*:
- Competitive weekly pay - $17.25 per hour
- Paid on-the-job training – No previous automotive experience is required
- Flexible work schedule: No late evenings or holidays
- Paid time off (PTO), and holiday pay
- Company provided uniforms and tools
- Tuition and certification assistance and access to a FREE online university
- Medical and prescription drug coverage – with Health Savings Account contributions
- Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%
- We promote from within – a commitment we are passionate about
- Back-up Child and Elder Care
- 50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What you’ll need to succeed:
- Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
- Effective interpersonal and oral communication skills
- Interacting with people face-to-face
- Eagerness to learn and grow
- Occasionally lift up to 50 pounds
- Willing to be top-side technician cross-trained
- Have full mobility and can work with your hands above your head
- Can stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- English fluency in reading, writing, and speaking
How you’ll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair
and honest values, we’re here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
