Kerry Centre Jobs in Usa
8,760 positions found — Page 8
Position Purpose:
Acute care with the best of all aspects! Care for our post-surgical patients and general medical patients on this 23-bed unit. Our care focuses on pain management, holistic care and patient and family involvement.
What you will Do:
Assess, plan, implement and evaluate care of patients.
Supervises and coordinates care provided by LPNs and PCAs.
Facilitates communication with physicians, families and other team members.
Hours/Schedule:
.9 fte, 7p-7a
every 3rd weekend
Minimum Qualifications:
Current IA RN license
BSN preferred
No previous experience required
Position Highlights and Benefits
We care about your well-being, both physical and mental, which is why our benefit package includes:
- Wellness programs
- Education reimbursement
- Personalized health insurance plans including dental and vision
- Paid time off
- Long- and short-term leave
- Retirement planning
- Life insurance coverage
Ministry/Facility Information:
MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
- MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
- MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
- MercyOne Oelwein Medical Center, Community Level IV Trauma Designation
With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.
MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Seeking Board Eligible/Certified Emergency Medicine physicians.
- Two (2) years of ED experience required.
- Current CA state license is a plus.
The Practice
John Muir Medical Center – Concord, California
John Muir Medical Center – Walnut Creek, California
- An acute care facility that is designated as the only Level II Trauma Center for Contra Costa County and portions of Solano County.
- 554-bed hospital with a 44-bed Emergency Department with an annual volume of 65,000+.
- High acuity and a geriatric center of excellence.
- Sub-specialty cases include cardiac and peds.
- Epic EMR with Dragon dictation.
- John Muir Medical Center-Walnut Creek Campus is accredited by The Joint Commission (TJC), a national surveyor of quality patient care, is a STEMI receiving center, and an Accredited Stroke Center.
The Community
- Walnut Creek, California, located in the East Bay region, is a vibrant city known for its blend of urban convenience and natural beauty.
- Surrounded by stunning hills, Walnut Creek offers abundant outdoor activities, including hiking in the nearby Mount Diablo State Park and exploring the scenic Iron Horse Regional Trail.
- The city is home to Broadway Plaza, a premier shopping destination, and a thriving arts scene, including the Lesher Center for the Arts.
- Walnut Creek’s Mediterranean climate features warm, dry summers and mild, wet winters, ideal for enjoying its parks, outdoor dining, and cultural events year-round.
- With highly-rated schools, a strong sense of community, and proximity to San Francisco (about 25 miles away), Walnut Creek offers a high quality of life.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Oversee quality and safety initiatives.
- Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.
- Develop and implement projects to improve service excellence and patient experience.
- Compare patient feedback survey results to Vituity state/region averages and national benchmarks.
- Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.
- Track and trend patient complaints, including the QI director as necessary in concerning cases.
- Train and mentor providers in patient experience techniques.
- Coordinate with hospital-patient experience personnel.
- Coordinate efforts with key leaders in central operations.
- Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
- Initiate process improvement and engage hospital project management resources to implement change.
- Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.
- Coaching underperformers and sharing best practices.
- Participate in the hospital-wide throughput committee.
- Create and champion clinical pathways.
- Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.
- Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.
- Establish and actively manage an inventory of resources available for patients to assist in transition post-ED/post-inpatient. Ensuring best practices are utilized with regard to handoffs for all transitions.
- Monitor site financial performance and identify and create new areas for growth and revenue.
- Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.
- Improve patient census and billing practice statistics to optimize reimbursement for the practice.
- Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, ACOs associated with the hospital / health system.
- Coordinate efforts with key leaders in central operations.
Required Experience and Competencies
- Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.
- Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.
- Physician Partnership status required.
- Superior clinical skills to serve as role model by setting high standards preferred.
- Administrative experience and aptitude preferred.
- Interest in interpreting complex financial data and with understanding of finance and accounting as they relate to practice management preferred.
- Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.
- Excellent verbal and written communication skills preferred.
- Excellent relationship building and process improvement skills preferred.
- Meeting facilitation.
- Excellent communication skills.
- Change management/Process improvement.
- Project management.
- Process improvement.
- Relationship building.
- Technology skills.
The Practice
Anaheim Global Medical Center – Anaheim, California
- 189-bed facility with an inpatient psychiatric unit.
- Level III Trauma Center and 11-bed Emergency Department.
- An annual volume of 15,600 with a 12% admit rate.
- Diverse patient mix including psych, inmates, and Disneyland visitors including international folks.
- Labor and delivery patients transfer to U.C. Irvine Medical Center.
- STEMI Receiving Center affiliation with Orange County Global.
- Low acuity and great nursing staff.
The Community
- Anaheim, California, is a fantastic place to work and live, offering a strong job market, a wealth of entertainment options, and beautiful Southern California weather.
- Known as the home of Disneyland Resort, Anaheim is a major attraction for visitors, providing world-class entertainment, dining, and shopping.
- For sports fans, the Honda Center and Angel Stadium host professional hockey and baseball games.
- Nearby, residents can enjoy scenic beaches such as Huntington Beach and Newport Beach and explore cultural destinations like the Bowers Museum in Santa Ana.
- Just a short drive away, residents have access to iconic landmarks in Los Angeles, including the Hollywood Walk of Fame and Griffith Observatory.
- With its vibrant atmosphere, proximity to natural beauty, and easy access to cultural landmarks, Anaheim is an incredibly desirable place to call home.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Must be a 3rd year of a 3-year program or a 4th year of a 4-year program to be eligible.
- Current CA state license is a plus.
- Candidates wanting to work in an academic setting with current residents desired.
- Providers will be cross credentialed to work at all United Health Care Centers.
- Up to $50k sign-on bonus available for full-time after residency.
The Practice – A Multi-Site System
United Health Centers Kerman – Kerman, California
United Health Centers Sanger – Sanger, California
United Health Centers Reedley – Reedley, California
United Health Centers Corcoran – Corcoran, California
United Health Centers Mendota – Mendota, California
United Health Centers Milburn – Fresno, California
- 4 rooms within the footprint of the Federally Qualified Health Center of UHC.
- Facility hours at 12pm-9pm on weekdays and 9am-5:30pm on weekends.
- Annual volume of approximately 8,000 patients.
- Minor procedures including lacerations, I&D's, simple foreign body removal, Ear lavage, and simple tweezer/splinting.
- Basic point of care testing including rapid strep, UTI, glucose, and COVID.
- Pharmacy, labs, and imaging available on site or as referral to another UHC site.
- This facility may qualify you for Public Service Loan Forgiveness (PSLF).
The Community
- Fresno, California, is a vibrant city in the heart of the Central Valley, offering a mix of urban amenities and access to natural beauty.
- Known for its proximity to iconic landmarks like Yosemite National Park and Sequoia National Park, Fresno provides outdoor enthusiasts with endless opportunities for hiking, camping, and exploring giant sequoias.
- The city is rich in culture, with attractions such as the Fresno Art Museum, Forestiere Underground Gardens, and vibrant local markets.
- Residents enjoy a warm Mediterranean climate, with hot summers and mild winters, perfect for year-round outdoor activities.
- The cost of living is affordable compared to coastal cities, and the community boasts excellent schools, local events, and a welcoming atmosphere.
- Fresno’s central location offers easy access to nearby cities like San Francisco and Los Angeles, making it a prime place for both work and play.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
This is a great opportunity for anyone with construction, fabrication, or trade experience (or just a strong work ethic and willingness to learn) to launch a stable career with growth potential.
What You’ll Do as a Field Technician – Entry-Level (Construction / Data Centers)
As a Field Technician, you’ll:
- Install, assemble, and modify containment systems that improve cooling efficiency in data centers
- Perform specialized cleaning and decontamination of equipment and areas to keep facilities running at peak performance
- Assist with deliveries, organize materials, and maintain tools and equipment
- Follow direction from supervisors to complete tasks safely, accurately, and on time
- Identify and report potential risks, always prioritizing safety
- Represent the company professionally with clients and team members
What We’re Looking For in a Field Technician – Entry-Level (Construction / Data Centers)
- 0–2 years of construction, technician, or trade experience (data center experience is a plus)
- U.S. citizenship or naturalized citizen, 18+ years old
- Reliable transportation to job sites
- Able to pass a background check and drug screen
- Comfortable working at heights, around noise, and in temperatures from 0–100°F+
- Physically able to lift 50 lbs and stay on your feet most of the day
- Positive attitude, strong work ethic, and good communication skills
Schedule & Pay for Field Technician – Entry-Level (Construction / Data Centers)
- Monday–Friday, 6:00 AM to 3:00 PM (overtime available)
- Full-time, on-site role
- Competitive hourly pay with overtime opportunities
- Full training, safety gear (PPE), and on-the-job mentorship provided
Why Join Us?
- Be part of the growing data center industry
- Gain hands-on technical skills with full training
- Work with a supportive team in a professional environment
- Build a career with opportunities for advancement
Apply today and start your career in data center construction with a growing technology company!
Onsite Monday-Thursday, Remote Fridays. About 25% travel
Our company is expanding our Data Center Build & Critical Environment practice, and we’re looking for a Data Center/Construction Solution Architect who can bridge the gap between business needs and physical data center realization.
In this role, you will architect services to produce high availability, high density, and construction-ready solutions across power, cooling, white space, and life-safety systems. You’ll guide clients through complex infrastructure decisions, lead technical scope development, partner with engineering and construction teams, and ensure the services you design perform as intended through commissioning and handover.
If you enjoy shaping mission critical environments, influencing system topologies, and pushing data center capabilities forward—this is the role.
Requirements:
•Bachelor’s or Master’s degree in Mechanical or Electrical Engineering, Industrial Engineering, or Construction Management.
•5+ years in data center design, mission critical construction, critical facilities engineering, or commissioning, preferably in hyperscale or colocation data centers.
•Strong understanding of UPS systems, switchgear, generators, chilled water/DX cooling, containment, fire & life safety, and high density/GPU cooling trends.
•Familiarity with Tier standards, TIA 942, ASHRAE TC 9.9, NFPA codes, and data center design and operational best practices.
•Ability to develop and defend CAPEX/OPEX models, evaluate vendor bids, and write detailed technical SOWs.
- •Skilled at simplifying complex engineering decisions for non-technical leaders and driving alignment across multiple stakeholders.
Simpli is a woman-owned and operated company that enhances the workplace experience through integrated on-site programs. We specialize in events and experiences, amenity management, wellness, concierge services, and technology—delivered exclusively to the Commercial Real Estate sector. By combining the power of people and technology, we amplify building amenities, elevate well-being, foster lasting relationships, and create memorable experiences for tenants and clients alike.
With our continued growth, we are excited to announce that we are hiring a Part-time On-Site Fitness Center Manager for a new account in Tysons Corner, VA.
Work hours will be Tuesday, Wednesday, Thursday (20 hours)
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 8:00 AM - 2:00 PM
Thursday: 11:00 AM - 6:00 PM
Job Summary
The Fitness Center Manager oversees all operations of a corporate office building’s fitness center, ensuring a positive and motivating environment for all users. This role encompasses daily facility management, group fitness instruction, personal training, equipment maintenance, and adherence to high standards of safety and cleanliness. Success in this position requires strong customer service skills, a passion for health and wellness, and the ability to foster a positive, engaging experience for all members.
Fitness Center Operations:
- Oversee daily operations of the fitness center, ensuring the facility is clean, organized, and safe for all members.
- Ensure compliance with health and safety standards, implementing protocols for safe use of equipment and emergency procedures.
- Restocking, tracking, and ordering of inventory of enhancements as necessary (ie: towels, locker room amenities, headphones, magazines, etc.)
- Following various opening and closing procedures
- Maintains professional and technical knowledge about exercise, health, and fitness by remaining current with trends in the industry.
- Design and implement personalized workout plans for tenants, considering their fitness goals, abilities, and any limitations.
- Lead three motivating group fitness classes a week (Yoga, Pilates, HIIT. etc.)
Engagement & Customer Service:
- Provide tours as needed and educate tenants on equipment
- Ability to market fitness programs and services
- Actively engage with fitness center users to understand their needs and preferences.
- Provide exceptional customer service addressing questions, concerns, and feedback
- Collaborate with Simpli’s Onsite Experience Manager to design programs that engage tenants, promote health and wellness, and foster a vibrant and connected community
- Promote programs, activities, and events to users to generate excitement and participation
- Stay updated on fitness industry trends and suggest new offerings that meet evolving user needs and preferences.
Qualifications
At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team:
- NASM personal trainer certificate, or equivalent
- Group Training Certification
- Certification in Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED), and First Aid.
- 1-2 years of work experience in the fitness genre or fitness center job classification, or equivalent
- Energetic, enthusiastic and motivational
- Ability to demonstrate equipment use for exercise training
- Must be able to lift 45-pound weight plates
- Ability to stand for long periods
- Excellent customer service skills and strong work ethic
- Relationship building skills with the ability to recognize client needs and motivation
- Self-motivated, organized, and proactive
For more information about our company and our services, please visit:
Website -
Facebook -
LinkedIn –
Instagram - @simpliengage
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If you're a strong leader with a passion for people and performance, we'd love to hear from you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesKey Responsibilities:
- Manage overall contact center operations, including staffing, performance, and service delivery.
- Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs.
- Collaborate with clients to understand business needs and ensure alignment with service goals.
- Analyze operational data and implement strategies to improve efficiency and customer satisfaction.
- Drive continuous improvement initiatives across training, quality, and workforce management.
- Ensure compliance with company policies, client requirements, and regulatory standards.
- Prepare and present performance reports to senior leadership and clients.
Wonder If You Are A Good Fit For This Position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelors degree in Business, Operations, or a related field (preferred).
- 3+ years of experience in a contact center leadership role, preferably in a BPO environment.
- Proven ability to manage large teams and complex operations.
- Strong understanding of contact center metrics, tools, and technologies.
- Excellent leadership, communication, and problem-solving skills.
- Experience working with international clients is a plus.
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Want An Employer That Values Your Contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits That Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity And EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCIs commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazines List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule
Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. Position responsibilities include:
Position Responsibilities:
- Ensure proper training for Call Center operations.
- Review training requests based on Call Center needs.
- Develop, execute, and track training opportunities.
- Oversee and manage employee conduct within Call Center.
- Manage hiring processes for new employees.
- Generate monthly progress reports.
- Review corporate expenditure and billing documents.
- Oversee Dispatcher Shift Bid process.
- Provide Federal Management operational effectiveness reports.
- Optimize dispatch program performance.
- Recommend equipment needs and replacement.
- Conduct electronic file review for dispatch personnel.
- Assist in ensuring staff attains dispatch goals.
- Attend supervisory strategy and performance meetings.
- Create and oversee the Performance Management Plan.
- Review, approve, and amend performance reviews.
- Address all standard operating procedure (SOP) issues.
- Maintain 24-hour day connectivity with the Call Center.
- Act as liaison between contract and Federal staff.
- Maintain knowledge of HVAC/CRAC unit systems.
Position Requirements:
- High School diploma or GED.
- Any equivalent combination of education and experience.
- At least 5-10 years of communications dispatching/supervisory experience.
- Knowledge of a 24-hour emergency communication center.
- Knowledge of principles and processes for providing customer services.
- Industry Standard recognized certifications relating to 911/Call Center Operator and/or Supervisor training.
- Demonstrated ability to supervise a staff of 30-50 employees.
This position is located in Denver, CO. Hiring range: $75,000- $85,000. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer.
Planetree, a global non-profit organization working to humanize the healthcare experience, is growing and requires a Person-Centered Care (PCC) Consultant, Americas to join our highly engaged consulting team, charged with turning \"concept into reality\" by partnering with healthcare organizations around the world to implement evidenced-based, PCC practices. Our PCC Consultants work alongside client teams, \"rolling up their sleeves\" to identify, implement, and sustain PCC improvement opportunities and drive cultural transformation in complex operating environments. Our consultants wear many \"hats\": trainer, facilitator, coach, champion, data analyst, advocate, listener, and communicator (from board room to bedside). This is an ideal opportunity for someone who thrives in a fast-paced, client-facing role and wants to engage with organizations worldwide to advance a compassionate, person-centered vision for healthcare.
PCC Consultants apply their deep understanding of the global healthcare landscape including industry trends and key challenges and priorities to meet client needs. They own the day-to-day client relationship and partner to implement person-centered care practices. They work cross-functionally with internal team members to identify new opportunities to address client challenges, ensure solutions are implemented on time, and align with the client's PCC strategy. Consultants will proactively leverage best practices, proactive coaching, and relationship management to support client success.
The ideal candidate will have prior experience implementing Planetree's evidence-based framework for person-centered care and/or deep experience implementing PCC practices within a complex healthcare environment.
Responsibilities
Client Service Delivery
- Coach and support staff at client healthcare organizations to implement Planetree's PCC Framework according to the Planetree Method. This includes but is not limited to presentations, workshop facilitation, conducting assessments, and providing both oral and written reports and recommendations.
- Provide daily oversight and management of assigned client relationships and projects, supporting effective implementation of Planetree contracted programs and services.
- Demonstrate an understanding of the complex challenges facing healthcare organizations and how Planetree programs align with improvement/transformation activities.
- Cultivate relationships with assigned clients and engage with them as active partners, embodying Planetree's \"roll up your sleeves\" approach to partnership and service.
- Serve as a trusted advisor and confidante to senior leaders at client organizations, enabling and promoting positive organizational change.
- Understand, implement, and teach process improvement methodologies.
- Actively and curiously engage in continuous learning related to the evolution of person-centered care.
- Demonstrate an ability to consolidate large datasets into distilled themes and recommendations, including an understanding of relationships between qualitative and quantitative data.
- Independently manage travel to both domestic and international locations.
Product & Content Management
- Complete required training and maintain competency in all Planetree products and services.
- Seek feedback and review evaluation data to support continuous improvement in service delivery.
- Deliver services and content with high fidelity according to internal guidelines.
- Continuously evolve and improve Planetree tools and resources to advance PCC and organizational mission.
- Contribute to the development of curricula, plans of engagement, and assessment tools to support the needs of healthcare organizations.
Business Development & Marketing
- Collaborate with sales teams as required for complex proposals, client requirements, and requests for proposals.
- Prepare presentations and speak at conferences to represent Planetree and its services as required.
- Contribute to Planetree thought leadership through webinars, case studies, outreach.
Teamwork & Culture
- Live and uphold the Planetree Mission, Vision, and Values in all interactions with colleagues, partners, and clients.
- Be a reliable, kind colleague and partner in delivering high-quality programs and services to advance Planetree's mission.
- Demonstrate and convey compassion and empathy, partnership and collaboration and humility and openness.
- Be willing to give and receive constructive, just-in-time feedback.
- Contribute to Planetree's organizational learning and development by bringing field experiences and insights back to the team to drive innovation.
- Complete mandatory training as required.
Data & Billing
- Manage and update all client information in Salesforce.
- Track billable hours for client work to maintain accurate invoicing.
- Ensure minimum billing targets are achieved based on client delivery obligations.
- Manage budgets and contract spend-down for client engagements and conduct follow-up on accounts receivable as required with the Finance team.
Critical Skills
- Direct, hands-on experience implementing PCC or related practices or improvement programs within a complex healthcare organization.
- Demonstrated interest in driving positive change in healthcare.
- Comfortable engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures.
- Able to manage multiple projects with competing priorities and timelines and deliver high-caliber work on time and budget.
- Flexible and able to adapt to various situations and conditions.
Minimum Competencies
AreaMinimumPreferredEducation Bachelor's degree in a healthcare-related field and/or education, organizational development, hospitality, or similar industry Additional research, certifications, or other master's degreeExperience Demonstrated hands-on experience designing, implementing, and measuring PCC improvement practices and programs in a healthcare environment International healthcare experienceTechnology Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products Proficient with SalesforceLicense Fellow in Person-Centered Care credential to be earned within one (1) year of hire start date FACHE or relatedLanguage English proficiency written and verbal Other foreign languages where Planetree delivers services in AMERICAS (e.g., Spanish, Portuguese, French, etc.)Performance Evaluation
Performance objectives will be established at the beginning of the team member's period of employment. These objectives will be discussed and agreed with the team member's direct line manager. This will form the team members' Development & Performance Plan for the year.
Performance will be evaluated by:
- Feedback on work achievements and issues through ongoing discussions and performance evaluations
- Periodic external member/partner feedback on services provided
- Performance indicators for systems relating to the delivery of Planetree products and services
- Performance indicators for critical areas of responsibility
Diversity Statement
Planetree is a non-profit 501 (c) 3 organization. We work in over 35 countries and value diversity in our work and workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.
Additional Information
All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Planetree, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetree's employment policies. You will be notified during the hiring process which checks are required for the position.
Pay Transparency Non-Discrimination Notice Planetree will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions
