Kcm Technical Jobs in Usa

Responsibilities岗位职责：

1.为全球储能项目和客户提供应用支持，主要是在美洲地区。

2.储能市场和竞争对手研究和产品规划

3.产品和技术文档的起草、翻译、优化和管理。

4.为技术、销售、服务同事和客户提供技术培训。

5.收集产品优化和改进建议。

6.其他与该职位相关的工作。

1. Application support on energy storage projects and customers globally, mainly in North Americans region.

2. Energy storage market and competitor research and product planning

3. Product and technical documentation drafting, translation, optimization, and management.

4. Technical training for technical, sales, service colleagues, and customers.

5. Collecting suggestions for product optimization and improvement.

6. Other jobs and work related to this position.

Job Requirement 任职要求：

1.Major in electrical, at least a bachelor's degree is necessary;

2.2+ years of experience in a related BESS function or area of specialization;

电气专业，至少需要学士学位；-2年以上相关储能专业领域工作经验；

Company Introduction:

Unilumin is a global leader in LED display, dedicated to delivering high-quality, innovative, and energy-efficient technologies. Headquartered in Shenzhen, China, with subsidiaries and service networks across more than 160 countries, Unilumin provides cutting-edge products and comprehensive solutions for a wide range of industries including sports, entertainment, retail, transportation, and smart cities.

As a publicly listed company, Unilumin is known for its innovation, quality manufacturing, and global service capabilities. Our technology has powered some of the world’s most iconic venues and events, and we continue to invest heavily in R&D to stay at the forefront of the LED display industry.

Job Responsibilities:

1. Module Repair: Diagnose and repair faults in LED display screen modules, including component replacement and circuit repair.

2. Testing: Use specialized equipment to test repaired modules for functionality and quality.

3. Maintenance: Execute routine maintenance plans to ensure module stability, including cleaning and component replacements.

4. Software Management: Install and upgrade control software for modules to enhance performance.

5. Technical Support: Provide customer technical support, both remotely and on-site, to address issues.

6. Documentation: Maintain repair records, generate reports, and offer improvement recommendations.

Qualifications:

1. Technical Knowledge: Deep understanding of LED display screen module technology.
2. Repair Experience: Several years of electronic equipment repair experience, preferably with LED module experience.
3. Tool Proficiency: Proficient in using electronic repair tools and instruments.
4. Fault Diagnosis: Strong ability to diagnose issues and identify root causes.
5. Safety Awareness: Prioritize safety during repair work.
6. Communication Skills: Effective communication and collaboration with customers and colleagues.

EEOC:

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

About Us

HireIO is a Silicon Valley–based executive search and HR consulting firm specializing in AI, robotics, semiconductor, and high-growth technology companies.

We partner with top startups, Big Tech companies, and global enterprises to place world-class talent across engineering, product, and leadership roles.

Our clients include fast-scaling, venture-backed companies and industry leaders shaping the future of technology.

About the Role

We are looking for a motivated Junior Technical Recruiter / Associate Consultant to join our growing team.

This role is ideal for someone early in their career who is passionate about technology, people, and business impact.

You will work closely with senior consultants to identify, engage, and manage high-caliber candidates across software engineering, AI/ML, robotics, product, and other technical functions.

This role offers:

• A fast learning curve
• Exposure to top-tier tech companies
• A clear path toward becoming a full-cycle recruiter or client-facing consultant

Key Responsibilities

Talent Sourcing & Research

• Identify and engage top technical talent via LinkedIn, GitHub, professional communities, and internal databases
• Build and maintain talent pipelines for software, AI/ML, robotics, data, and product roles
• Conduct market mapping and competitor research

Candidate Engagement

• Conduct initial outreach and screening calls
• Assess candidate motivation, skills, and cultural fit
• Maintain strong relationships with candidates throughout the hiring process

Process & Coordination

• Support senior consultants in managing interview processes
• Track candidate status and maintain accurate CRM records
• Coordinate interviews, feedback collection, and offer processes

Market Intelligence

• Stay informed on trends in the tech labor market, compensation benchmarks, and hiring patterns
• Share insights with the team to refine search strategies

What We’re Looking For

Must-Have

• Bachelor’s degree or equivalent experience
• Strong communication skills in English (Chinese bilingual is a plus)
• High ownership mindset and strong work ethic
• Strong interest in technology, startups, or recruiting
• Ability to multitask in a fast-paced environment
• Detail-oriented and highly organized

Nice to Have

• Prior experience in recruiting, sales, customer-facing roles, or campus leadership
• Familiarity with LinkedIn Recruiter, ATS systems, or sourcing tools
• Basic understanding of software engineering or AI/ML concepts
• Experience working in a startup or high-growth environment

What You’ll Gain

• Direct exposure to top tech companies and founders
• Training in executive search methodologies
• Rapid career growth into full-cycle recruiting or business development roles
• Competitive base salary + performance-based bonus
• Collaborative, high-performance team environment

Why Join HireIO

• Work on cutting-edge roles in AI, robotics, and emerging technologies
• Visa sponsorship available for qualified candidates
• Structured training & mentorship from senior consultants
• Health benefits (Medical, Dental, Vision)
• 401(k) plan
• Paid time off & company holidays
• Opportunity to build a powerful network in Silicon Valley

Role: Salesforce Sales cloud technical consultant

Location: Boston, MA

Hire Type: Full Time

Must Have Technical/Functional Skills

• Sales cloud certification mandatory

• Banking and financial services experience is required

• Seasoned technical consultant with expertise in sales cloud and implementation experience

• Experience in salesforce org merge, integration and data quality/migration design

• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.

• integration experience, including between different business systems as well as working with integration tools.

• Understanding programming using Salesforce SFDC, , Java, JavaScript, and XML and their use in the development of CRM solutions.

• Strong experience with configuration of sales cloud

• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.

• Strong knowledge in data migration and integration

Roles & Responsibilities

• Lead dev and support teams

• Leading sales cloud landscape and projects, creating product roadmap and implementation strategy

• Guiding teams with implementation, devops and integration best practices

• Hands on work on the existing salesforce implementation

• Co-ordinate with business and IT stakeholders for support

• Onsite-offshore co-ordination

• Report regular progress on projects

• Regular connect and workshops with business leaders and IT execs

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Requirements of the Tech Scholar:

• Be enrolled as a full-time student in a Mechatronics or EET program at a partnered Technical College with Michelin
• Be a full time student (12 credit hour per semester)
• Have and maintain a minimum 2.5 GPACumulative
• Be able to work at least 20 hours per week at Michelin during the program

Job Achievements:
* Methods and practices applied (job performed in safety, quality, respect of instruction,...)
* Sustain equipment compliance (standard, cleanliness, cycle time, influent parameters,...)
* Interventions are encoded, documented, and analyzed
* Effectiveness of all interventions (prevent breakdowns, cure the default within an optimized time,collaboration with Production, Quality, ...)
* Efficiency of all interventions (resources used, consumption of spare parts, sustained energy efficiency of equipment)
* Support MDP processes (participating in analyzes, requirements from 5' briefing treated or upgraded...)
* Machine performance assured for perimeter of responsibility

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Business Resource Groups and Inclusion Councils.
• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: Story City, IA

SUMMARY: We are seeking a motivated Product Development Engineering Intern to support our engineering teams in developing and optimizing flexible packaging solutions. This role provides hands-on experience with material selection, packaging design, testing, and process improvement in a manufacturing environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Participate in training, embrace concepts of and actively practice the STOP Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero accident rate.

* Familiarity with the principles and requirements of ISO 9000, ISO 14001, AIB, and SQF.

* Qualify new and alternate materials.

* Monitor Quality Assurance system to ensure that current procedures/testing correlate with customer requirements.

* Update system/procedures as required and develop appropriate procedures to complete assigned projects.

* Manage in-plant trials through conducting pre-trial planning meetings, directing on-line manufacture of trial materials, documenting results of trials and ensuring trial results are met.

* Attend and participate in all company mandated meetings.

* Other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Pursuing a Bachelor's degree in Packaging Science.

Experience with lab equipment such as tensile tester, heat sealer, etc.

Experience with Microsoft Excel

Ability to gather data competently into a report format

Statistical Experience is optional

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

.