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Job Title: IT Field Support Location: Parma, OH (ONSITE) Duration: 6 Months Contract Dress Code: Business Casual Interview Type: Virtual, 2nd interview in person Summary The hiring managers are seeking candidates with demonstrable application/software support skills to provide production support for expanding services in Print & Mail operations.
Key Application Services Workflow Development: Process Director (RPD) Print-on-Demand: Weborder commerce systems Production Control & Billing: Avanti Slingshot Client Onboarding: QC and UAT processes Knowledge of infrastructure (networking, Active Directory, etc.) is helpful but not the primary focus.
Experience with ServiceNow or other ticketing systems is preferred, along with supporting enterprise or business process applications.
Coding and scripting skills (bash, PowerShell, JavaScript, Python, or similar) are considered a plus.
Responsibilities Provide production support for enterprise applications and business processes Perform QC and UAT for new client onboarding Troubleshoot and resolve application issues methodically Record all time and activity in the Activity Tracking system Complete administrative tasks accurately and on time Maintain professional relationships with customers and colleagues Present a professional image in dress and behavior Deliver excellent customer service, including presenting new concepts and ensuring implementation Requirements Bachelor s degree or equivalent experience in a related field Advanced computer and connectivity competencies Strong written and verbal communication skills Self-motivated with strong organizational and interpersonal skills Ability to prioritize work independently Proficiency in Microsoft Office Suite Familiarity with office computing products, equipment, and data communications Experience with enterprise applications or business process applications Excellent customer service and follow-up skills Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Executive Assistant Position Summary
The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.
The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.
Executive Assistant Key Responsibilities
- Executive & Strategic Support
- Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
- Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
- Handle highly sensitive and confidential information with discretion and professionalism
- Serve as a trusted liaison between the organization and internal/external stakeholders
- Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones
Project Portfolio Support
- Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
- Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
- Coordinate portfolio reviews, governance meetings, and leadership updates
- Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through
Procurement Coordination Responsibilities
- Act as the primary point of coordination for technology procurement activities on behalf of the organization
- Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
- Track budgets, forecasts, and spend using Excel-based models and reporting tools
- Ensure procurement processes are followed efficiently while meeting business urgency
Communication & Collaboration
- Prepare clear, concise, and professional executive communications, presentations, and reports
- Facilitate effective communication across global, cross-functional teams
- Represent the Organization with professionalism, responsiveness, and credibility
Executive Assistant Required Qualifications
- 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
- Demonstrated experience supporting project portfolios and/or procurement processes
- Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
- High level of integrity with demonstrated ability to maintain strict confidentiality
Executive Assistant Technical & Professional Skills
- Advanced proficiency in Microsoft Office, with particular strength in:
- Excel (tracking, reporting, formulas, data analysis)
- PowerPoint (executive-level presentations, storytelling, visual clarity)
- Strong written and verbal communication skills
- Detail-oriented with excellent follow-through and accountability
Executive Assistant Personal Attributes
- Strong sense of urgency and ownership
- Highly professional, discreet, and trustworthy
- Confident communicator who can interact effectively with senior leaders
- Proactive, resourceful, and solution-oriented
First 90 Days – Success Metrics
First 30 Days: Orientation & Foundation
- Establish a trusted working relationship with the Executive and key members of the technology leadership team
- Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
- Independently manage calendar, meetings, and communications with accuracy and responsiveness
- Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
- Learn and adhere to all confidentiality, procurement, and financial control requirements
- Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint
Days 31–60: Ownership & Execution
- Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
- Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
- Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
- Establish reliable Excel-based tracking for spend, contracts, and procurement status
- Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
- Demonstrate a strong sense of urgency through timely follow-up and issue resolution
Days 61–90: Optimization & Impact
- Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
- Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
- Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
- Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
- Deliver polished executive presentations and communications with consistent quality and professionalism
- Be recognized by key stakeholders as reliable, responsive, and highly confidential
90-Day Outcomes
- By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
- Provide dependable, accurate insights into project portfolio status and technology spend
- Serve as a central point of coordination across portfolio management and procurement
- Establish credibility and trust across global technology and corporate partners
About the Role & Team
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.
Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?
As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe. Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!
You will report to the Ride Controls Systems Engineering Executive
This is a full time role.
What You Will Do:
- Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
- Perform engineering design and analysis for ride system networks, with focus on automation system architecture
- Design and test cyber security solutions and network architectures for ride systems
- Design, model, and analyze data network communication systems
- Research and test new products, technologies, and methodologies and conduct trade-off studies
- Prepare and propose new cyber security and network architecture concepts and standards
- Lead standards and policies development for ride control network and cyber security architectures
- Collaborate with and support project teams on network requirements, implementation, and issues
- Collaborate with attraction development teams to design and deliver ride networks
- Develop and analyze OT network performance requirements for high availability real-time system
- Develop and capture requirements and functional specifications in documents, drawings, and models
- Develop implementation plans and budgets for ride control network systems
- Develop and implement mock-ups and prototypes for proof-of concept efforts
- Develop test requirements and documents and conduct ride network installation/commissioning efforts
Required Qualifications & Skills
- At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
- At least 3 years of experience in network systems design, installation and configuration
- At least 3 years of experience with Linux and Windows system administration experience
- Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
- Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
- Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
- Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
- Demonstrated experience evaluating and remediating network and system vulnerabilities
- Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
- Solid skills in technical document writing
- Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
- Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
- Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems
Preferred Qualifications and Skills
- Proficient in Rockwell and/or Siemens automation systems architecture and components
- Experienced in fail-safe and safety-related system design and analysis
- Experience with multitasking software platforms and design approaches
- Experience with wired and wireless network design and configuration
- Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
- Knowledge of software configuration management/version control tools
- Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred
Education
- As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred
Additional Information:
- Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at
#DXmedia
The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Work Shift
Day (United States of America)
Job Summary
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
Core Responsibilities and Essential Functions
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique if applicable.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment if applicable.
- Assists other technologists in all modalities when needed if applicable.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment.
- Verifies two unique patient identifiers and correct clinical order prior to performing a procedure per policy.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Uses critical thinking skills.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate if applicable.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
- Demonstrates and understands sterile technique if applicable.
- Maintains competency with venipuncture, where applicable.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department schedule.
- Ability to operate all aspects of the system.
- Ability to operate all radiographic equipment in a safe and competent manner, assuring that equipment is not abused and is left in good working order.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Consistently produces high quality images including appropriate collimation, shielding, technique selection, penetration and positioning.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS; prints CDs as necessary. All exams are complete in RIS including image oriented, marked, labeled, and notes are accurate.
- Studies that have been transmitted after hours by teleradiography are printed and scanned into PACS, if applicable.
- Checks for prior exams and assures that they are loaded, if necessary, and properly labeled prior to sending to PACS.
Operations
- Restocks linens and supplies, and maintains Diagnostic Imaging Services in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Maintains Joint Commission and any other regulatory agency standards.
- Ability to transfer / retrieve images on the PACS system.
- Takes call when necessary.
- Any other duties as assigned.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- Accredited Program Radiologic Technology
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARRT-R - ARRT Radiography
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s)
- (No content provided)
Required Minimum Experience
- Less than 1 year entry level up to 5 years experience as Rad Tech Preferred
Required Minimum Skills
- Must exhibit excellent communication skills
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Join us as our nextProcess Technology Manager, Reporting to our Head of Operations. You will coordinate Process Technology initiatives to bring consistency to the value chain with the aim to guide internal efficiency and customer satisfaction.
You will be based in Lakeland, FL.
In this exciting role you will:
- Drive continuous improvement in citrus oil processing and liquid compounding operations.
- Lead process industrialization for new formulas and product transfers.
- Support yield, cost, capacity, and quality improvement initiatives.
- Provide technical leadership and strategic input for Naturals process development in NOAM.
- Act as a technical consultant for troubleshooting, capacity modeling, and CAPEX project support.
- Drive implementation, change management and knowledge sharing
- Develop operating instructions and parameters for equipment and manufacturing processes.
Technical Skills
- Strong analytical and problem-solving skills using structured methodologies.
- Excellent written and verbal communication; able to train and influence at all organizational levels.
- Proven collaboration skills across functions and geographies.
- Ability to manage multiple projects in a fast-paced manufacturing environment.
- Proficiency in distillation, extraction, and compounding processes associated with citrus oils
- Knowledge of Food Safety and Quality Systems (such as FSSC, AIB, ISO, GMP, GHP, HACCP)
Required Qualifications:
- University degree in Chemistry or Engineering.
- Related experience of minimum 5 years of which at least 3 years in equivalent position.
- Product formulation and industrialization experience desirable.
- Working knowledge of quality control methods such as HPLC, GC, and titration desirable.
- Continuous Improvement mindset and familiarity with Lean fundamentals.
- Strong Microsoft Office skills (intermediate Excel) and SAP experience.
- Demonstrated ability to work effectively across technical, production, and leadership teams.
- Self-motivated, detail-oriented, and able to work independently under minimal supervision.
What We Can Offer You:
- Healthcare Plan:
- Medical
- Dental
- Vision
- High matching 401k plan
- Vacation days
#LI-Onsite
#ZR
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.
At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
Rite-Hite is a global leader in industrial safety and efficiency solutions. As part of our digital transformation journey, we are seeking a Systems Architect, Camera and Vision Technologies to help build and scale intelligent systems that leverage visual sensing to deliver real-time awareness, automation support, and customer value in industrial environments.
The Systems Architect, Camera and Vision Technologies is responsible for defining and guiding the architecture for camera hardware, vision pipelines, and vision-enabled capabilities deployed on devices and edge platforms. This role ensures that camera and vision solutions are scalable, reliable, secure, and aligned with enterprise product and platform objectives.
The architect partners closely with product management, device and edge software teams, AI/ML teams, hardware engineering, and digital solution leaders to translate business and customer requirements into robust camera and vision foundations that enable consistent behavior, efficient lifecycle management, and high-quality user experiences.
CORE RESPONSIBILITIES
Camera and Vision Architecture Strategy- Define and maintain reference architectures, design patterns, and standards for camera hardware, vision pipelines, and edge-based vision processing.
- Establish common approaches for camera integration, image acquisition, preprocessing, inference pipelines, and data management.
- Ensure architectural decisions support real-time operation, scalability, reliability, safety, and security.
- Drive the strategic use of camera and vision technologies to enable safety, productivity, automation, and maintenance use cases.
- Own a portion of the internal technology radar related to cameras, vision sensors, and visual analytics.
- Foster responsible, ethical, and transparent use of vision technologies aligned with privacy, cybersecurity, and safety requirements.
- Partner with product management and engineering teams to enable vision-based capabilities such as event detection, situational awareness, condition monitoring, and automation support.
- Guide architectural decisions related to camera selection, optics, illumination, environmental constraints, and edge compute limitations.
- Promote reuse and consistency of camera and vision components across products and platforms.
- Define patterns for integration between camera and vision technologies, edge AI/ML solutions, device software, hybrid mobile applications, and enterprise or cloud-based platforms.
- Ensure solutions support online, offline, and hybrid deployment models common in industrial environments.
- Promote interoperability with internal systems and approved third-party technologies.
- Define secure-by-design and safety-aligned principles for camera and vision deployment, including data protection and access controls.
- Ensure alignment with applicable safety, quality, and industrial cybersecurity standards.
- Participate in architecture and design reviews to assess risk, resilience, and compliance.
- Collaborate across product management, device and edge software, AI/ML, hardware engineering, manufacturing, service, and mobile application teams.
- Provide technical leadership, mentorship, and guidance related to camera and vision technologies.
- Serve as the technical voice for vision-based capabilities in strategic customer conversations and enterprise implementations when appropriate.
- This role does not have direct reports but is expected to provide technical leadership and architectural guidance across multiple teams.
QUALIFICATIONS
Education & Experience- Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Vision, or a related technical field required; Master's degree preferred.
- 8+ years of experience delivering camera- or vision-enabled systems, with experience deploying solutions in industrial or edge environments.
- Experience with connected, automated, or safety-critical systems preferred.
- Strong understanding of camera systems, optics, image processing, and computer vision architectures.
- Experience designing vision pipelines that balance performance, latency, accuracy, and environmental constraints.
- Ability to think systemically across cameras, sensors, edge platforms, AI/ML, mobile applications, and cloud services.
- Strong communication skills and ability to influence cross-functional stakeholders.
- Familiarity with industrial automation, safety systems, or vision-based sensing is a plus.
Leadership & Collaboration:
- Visionary technical leader who can inspire cross-functional teams and align stakeholders to a shared product vision.
- Exceptional communicator across technical and non-technical audiences.
- Committed to data-driven decision-making and delivery excellence.
Why Join Rite-Hite Digital Solutions?
As a technology leader within a globally trusted industrial brand, you will play a pivotal role in shaping how camera and vision technologies are applied to improve safety, productivity, and automation in real-world industrial environments. Your work will directly influence how visual sensing becomes a scalable, reliable foundation for next-generation connected solutions.
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Title: Agile Project Manager
Position Summary
The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.
Key Responsibilities
The responsibilities include but are not limited to the following, as directed:
- Manage multiple teams supporting both project work and ongoing operational activities
- Remove team impediments, foster strong collaboration and support continuous improvement initiatives
- Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
- Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
- Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
- Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.
Desired Skills and Experience / Required Qualifications
- 8-10 years of Agile Project Management experience for technical projects
- Hands-on experience leading Agile technical projects and initiatives
- Strong understanding of Agile frameworks (Agile training or certification – a plus)
- Proficiency with Jira, confluence and collaboration tools such as MS Teams
- Ability to manage multiple priorities in a fast-paced environment and drive work to completion
- Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
- Coordinate cross-functional teams, fostering effective communication and risk mitigation
- General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities
Role Requirements:
· 3-4 years working in an analyst role.
· Proven attention to detail, especially related to technical information.
· Proven experience in a prior role managing technical information and details where accuracy was paramount.
· Excellent oral and written communication skills.
· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.
· Knowledge of IT concepts, cloud computing, software, and systems.
· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.
Desired
· Experience with Cloud ERP from a landscape perspective.
· Practical understanding of cloud architecture and IaaS operations model.
· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).
· Experience in a Managed Services environment.
Project description
This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value
Responsibilities
Platform Ownership
Network & Monitoring Tools (must have)
Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.
Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded
Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)
Provide sysadmin support for Linux and Windows servers, including:
Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)
OS level troubleshooting and configuration
Monitoring and logging enablement
Support hybrid environments spanning on prem and Azure infrastructure.
A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.
Observability & Event Management Support (should have)
Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
Assist with event management workflows, ensuring alerts are actionable and routed correctly.
Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)
Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.
Support log ingestion, troubleshooting, and collaboration with security and incident response teams.
Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)
Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:
Azure Monitor and Log Analytics integrations
Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)
Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:
Improve signal quality / reduce alert fatigue
Support faster incident triage
Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.
Knowledge Transfer & Operational Resilience
Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
Support on call or escalation rotations as needed.
Skills
Must have
Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments
Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).
Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds
Not a must but nice to have experience with platform like StruxureWare.
Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.
Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).
Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.
Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.
Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations
Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
Experience with change management practices in an enterprise IT environment is beneficial
