Kadlec Mychart Jobs in Usa

IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience

Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire

We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.

You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.

This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.

Key Experience We’re Looking For

Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:

Epic MyChart & Digital Consumer Applications

• Epic MyChart and MyChart Mobile
• MyChart Care Companion configuration and workflow management
• Epic Hello World
• Patient messaging workflows and monitoring

Integrations & Digital Health Connectivity

• SMART on FHIR app integrations
• Care Everywhere awareness
• MyChart Central and Share Everywhere
• Third-party integrations (telehealth, billing, CRM platforms)

Telehealth & Video Visits

• Video visit workflow configuration
• Troubleshooting connectivity issues
• Device readiness (camera/microphone validation)
• Video visit scheduling and configuration

Monitoring & Reporting

• Monitoring patient message volume and workflow performance
• Root cause analysis of system failures
• Adjusting build/configuration to improve user experience
• Collaboration with marketing, access, and digital teams

MyChart Care Companion

• Building and maintaining care pathways
• Configuring tasks, questionnaires, and educational content
• Managing reminders, notifications, and escalations
• Outcome tracking and patient engagement analytics
• Workflow testing, validation, and ongoing maintenance

Digital Experience Platforms

• Physician intranet widgets and digital content configuration
• MyChart intranet updates, knowledge resources, and training materials
• Collaboration with internal teams to support digital engagement strategies

Role Responsibilities

Working within Agile and other IT frameworks, the IT Analyst Senior will:

• Partner with stakeholders to gather, analyze, and document business and technical requirements
• Support and enhance Epic and healthcare applications
• Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
• Lead application upgrades and project initiatives
• Design and implement solutions across the software development lifecycle
• Maintain vendor-supported application versions
• Collaborate with vendors on complex escalations
• Maintain application infrastructure health including patching and system maintenance
• Provide documentation, training, and knowledge sharing across teams
• Participate in on-call rotations for application support
• Mentor junior team members and facilitate knowledge sharing

Required Qualifications

Education

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred

Experience

• 5+ years of IT or healthcare application support experience
• Experience supporting Epic or healthcare technology platforms strongly preferred

Certifications (Preferred)

Candidates may be asked to obtain certifications within one year of hire.

Examples include:

• Epic Certification (MyChart)
• ITIL Certification
• CompTIA A+
• SQL Certification
• Certified Scrum Developer (CSD)
• OnBase Certification
• RHIT / RHIA
• CAHIMS
• 3M 360 Systems Administrator

Core Competencies

Successful candidates will demonstrate:

• Strong communication and stakeholder collaboration
• Analytical thinking and problem solving
• Adaptability in fast-paced Agile environments
• Ability to translate technical and business requirements into practical solutions
• A collaborative mindset focused on continuous improvement

If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.

Description

Registered Nurse (RN) - Neonatal Intensive Care Unit (NICU) located on 2OP at Kadlec Regional Medical Center

Providence nurses are not simply valued – they’re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by visiting our Nursing Institute page.

Join our team at Kadlec Regional Medical Center. As a Providence caregiver, you’ll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

Shift Details: Full-time, 36 hours weekly, Night shift.

Required Qualifications:

• Graduation from an accredited nursing program.
• Washington Registered Nurse License upon hire.
• National Provider BLS - American Heart Association upon hire.
• National Provider NRP - American Academy of Pediatrics within 90 days of hire.
• One (1) year nursing experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.

Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 420680

Company: Kadlec Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Full time

Job Shift: Night

Career Track: Nursing

Department: 3010 NICU 2OP

Address: WA Richland 888 Swift Blvd

Work Location: Kadlec Regional Medical Ctr-Richland

Workplace Type: On-site

Pay Range: $39.62 - $79.20

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Description

Registered Nurse (RN) Fellow - Neonatal Intensive Care Unit (NICU) located on 2OP at Kadlec Regional Medical Center

Providence nurses are not simply valued – they’re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by visiting our Nursing Institute page.

Join our team at Kadlec Regional Medical Center. As a Providence caregiver, you’ll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

Shift Details : Full-time, 36 hours weekly, Night shift.

Required Qualifications:

• Graduation from an accredited nursing program.
• Upon hire: National Provider BLS - American Heart Association
• Upon hire: Washington Registered Nurse License.
• National Provider NRP - American Academy of Pediatrics within 6 months (180 days) of hire
• 1 year Nursing experience (new to specialty).

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.

Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 420678

Company: Kadlec Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Full time

Job Shift: Night

Career Track: Nursing

Department: 3010 NICU 2OP

Address: WA Richland 888 Swift Blvd

Work Location: Kadlec Regional Medical Ctr-Richland

Workplace Type: On-site

Pay Range: $39.62 - $79.20

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $106,953.60 Mid $133,692.00

Position Summary

The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Senior Epic Server Engineer

• Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
• Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
• Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
• Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
• Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
• Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
• Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
• Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
• Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
• Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
• Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Nonessential:

• Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership and communication through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques

-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization

-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

Position Information

Voted as one of the six “Most Wired” Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $83,803.20 Mid $104,759.20

Position Summary

The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All We Do

Fosters an inclusive and engaged environment through teamwork and collaboration.

Ensures patients and families have the best possible experiences across the continuum of care.

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

Behaves in a mindful manner focused on self, patient, visitor, and team safety.

Demonstrates accountability and commitment to quality work.

Participates actively in process improvement and adoption of standard work.

Stewardship

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Epic Server Engineer

Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse

Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services

Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed

Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes

Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products

Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure

Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards

Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations

Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations

Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
• Proficiency in PowerShell Scripting and automation
• Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and aware of self-limitations with experience in one or more Epic technologies

Nonessential:

• Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL

-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization

-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

-Problem resolution, including ownership through resolution

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: On-Site M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $83,803.20 Mid $104,759.20

Position Summary

The IS Epic Cache Database Administrator will be responsible for implementing and supporting Epic Database Solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This is a technical position providing analysis, configuration, maintenance, modification and monitoring of all Epic Caché and SQL databases. The ideal individual understands and supports best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware and software compatibility and optimization. This individual assists in and supports personnel in determining databases are available, backed up regularly, and can be restored. Participates in, and evaluates installations (server and database binaries), tests, and implementations of system hardware, clustering technologies, software, manufacturer’s maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Evaluates and recommends team personnel in resolution of hardware and operating system, and application software problems. Develops and maintains documentation on design specifications and system/software development life cycle for development projects.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Standard Work: IS Epic Cache Database Administrator

• Implements, manages and maintains the Epic SQL Database infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse. Installs database software (e.g. Oracle, SQL Server or InterSystems Caché)
• Manage and maintain Epic databases for Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
• Performs technical analysis, configuration, maintenance, modification and monitoring of databases on a variety of platforms including SQL, Cache, Windows Server OS and Linux
• Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
• Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
• Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
• Identify, repair, and resolve any Epic Database system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
• Work closely with other departments, teams and engineers to build and troubleshoot system problems and software implementations
• Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Knowledge of database administration including analysis, architecture, configuration, maintenance, modification, monitoring, performance tuning and reporting. Primary support for Caché, MS SQL Server and Oracle databases
• Knowledge of data modeling, repository and warehousing concepts and best practices. Advanced knowledge of database development and reporting tools (i.e. Oracle Designer, Oracle Developer, PL/SQL, Crystal Enterprise/Crystal Reports, etc.)
• Knowledge of supported software development tools and programming languages (i.e. Visual Studio .NET, C# and/or VB.NET, ASP.NET, Web Services; Java and C++; PC and UNIX system administration)
• Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. Microsoft SQL server administration to include high availability clustering
• Technically proficient, and aware of self-limitations with experience in one or more Epic technologies

Nonessential:

• Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto Database Administration and Configuration
• Problem resolution, including ownership and communication through resolution
• Experience in a larger, highly available healthcare environment (500+ servers and multiple sites). Health Level 7 (HL7), ANSI and other healthcare system standards with knowledge of Health Care regulatory environment
• Understanding of computer and healthcare related concepts and vernacular with proficiency in oral and written communication
• Proven competence in troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

- Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications and database administration

- Engineering and administrative experience on Windows Servers 2012 and up, MS SQL, Cache, Oracle and related technologies

- Experience in administering a highly available and secure database environment

- Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and database applications

- Experience managing and maintaining an electronic health record (EHR) in a large hospital environment with the ability to document systems and write procedures for EHR system staff

Experience Preferred:

- Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

- Knowledge of enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization

- Ability to work efficiently under pressure and make independent decisions. Ability to work independently under limited supervision and take initiative

- Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

- Problem resolution, including ownership through resolution

Certifications Essential:

- Microsoft Certified DBA, Cache Certified DBA

Certifications Preferred:

- Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

Exciting Dermatology Opportunity in Duluth, MN

Join Our Esteemed Dermatology Team

We are seeking a dedicated and passionate Casual General Dermatologist to join our dynamic team in Duluth, MN. This is an exceptional opportunity to work alongside three experienced Dermatologists and five advanced practice clinicians in a supportive and collaborative environment.

Why Join Us?

Comprehensive Support System:

• Clinical Excellence: Each physician is supported with an advanced support model consisting of dedicated RNs and Clinical Assistants for rooming, biopsies, procedures, and general patient care.

• Nursing Support: Our team of RNs supports triage, scheduling procedures, results communication, and patient management through MyChart.

Flexible Practice Environment:

• Tailored Schedules: Enjoy flexibility with your clinic template, including appointment lengths and daily patient numbers.
• Advanced Pathology Services: Benefit from rapid pathology reporting and in-house immunofluorescence testing provided by our three on-campus Dermatopathologists. Participate in monthly dermatopathology CPC conferences.
• Outreach: Expansive regional reach includes satisfying and busy dermatology opportunities at other sites of service.

Collaborative Network:

• Interdisciplinary Collaboration: Work closely with specialists in Rheumatology, Infectious Disease, ENT, Plastic Surgery, Wound Care, and more within our integrated network.
• Strong Referral Base: Receive over 30 referrals daily from hundreds of regional physicians.

Work-Life Balance:

• No On-Call Schedule: Focus on patient care without the burden of on-call duties, thanks to our dedicated team of Hospitalists.
• Advanced EMR System: Our facilities are certified as HIMSS EMRAM Level 7, ensuring seamless electronic medical record adoption for both inpatient and ambulatory care.

COMPENSATION:

• $324/hour

Requirements:

• Board Certified/Board Eligible in Dermatology

Location Highlights:

• Beautiful Setting: Located on the picturesque shore of Lake Superior, Duluth offers a stunning natural environment.
• Convenient Access: Just 2 hours north of Minneapolis/St. Paul, with flexible outreach to regional sites within easy driving distance.
• Vibrant Community: Serve a diverse population of over 460,000 in our service area.

Discover Duluth:

Duluth is a vibrant city known for its scenic beauty, outdoor recreational opportunities, and strong sense of community. Whether you enjoy hiking, boating, or simply taking in the breathtaking views, Duluth offers an unparalleled quality of life.

Join us in providing exceptional dermatological care in a supportive and innovative environment.

Apply today to become a valued member of our team!

To summarize, this opportunity offers:

• A supportive and skilled team
• Flexible scheduling
• Advanced pathology services
• Strong interdisciplinary collaboration
• No on-call duties
• A beautiful and convenient location

We look forward to welcoming you to our team in Duluth, MN!

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

For additional information please contact:

Liz Huesman, Senior Physician Recruiter

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Exciting Opportunity for a Dermatology Mohs Surgeon in Duluth, MN

Join Our Dynamic Dermatology Team

We are thrilled to invite a dedicated Dermatologist, specializing in both Mohs Surgery and General Dermatology, to become a part of our esteemed team in Duluth, MN. Our current team comprises four Dermatologists (including one Mohs specialist, two general dermatologists, and one part-time pediatric dermatologist) and five advanced practice clinicians.

Position Highlights:

• Balanced Practice: Enjoy a fulfilling role with up to 2 days dedicated to Mohs Surgery and 3 days to General Dermatology (for a full-time position). Mohs volume may vary, and practicing general dermatology is an integral part of the role.
• Comprehensive Support: Advanced support model consisting of a dedicated team of Clinical Assistants and Laboratory Histology Technicians for rooming, biopsies, procedures, and general patient care. Additionally, our team of RNs supports triage, scheduling, result communication, and patient management through MyChart.
• Flexible Scheduling: We offer flexibility with clinic templates, allowing adjustments to appointment lengths and daily patient numbers to suit your preferences.
• Advanced Pathology Services: Our on-campus team of three Dermatopathologists provides rapid pathology reporting via our EMR and in-house immunofluorescence testing. They also lead a monthly dermatopathology CPC conference.
• Collaborative Environment: Enjoy strong collegial relationships with specialists in Rheumatology, Infectious Disease, ENT, Plastic Surgery, Wound Care, and more within our integrated network.
• Robust Referral Network: Benefit from hundreds of referring physicians within the region, supplying over 30 referrals daily.
• Outreach: Expansive regional reach includes satisfying and busy dermatology opportunities at other sites of service.
• On-Call Model: Utilize E-Consults for non-emergencies and phone calls for emergencies, supported by a team-based approach.
• Advanced EMR: Our facilities are certified as HIMSS EMRAM Level 7 for both inpatient and ambulatory services.

Requirements:

• Board Certified/Board Eligible in Dermatology
• ABD Mohs Certification

COMPENSATION:

• $743,000.  Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation.

Location:

• Beautiful Duluth, MN: Nestled on the shore of Lake Superior, Duluth offers a picturesque setting with a vibrant community.
• Proximity to Major Cities: Just 2 hours north of Minneapolis/St. Paul.
• Expansive Service Area: Serving a population of over 460,000.

Why Join Us? This is a unique opportunity to join a well-established and respected dermatology practice in a supportive and collaborative environment. If you are passionate about providing exceptional patient care and looking for a role that offers both professional growth and work-life balance, we would love to hear from you.

Apply Today! Take the next step in your career and join our dedicated team in Duluth, MN. We look forward to welcoming you to our community.

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

For additional information please contact:

Liz Huesman, Senior Physician Recruiter

7