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SVP and CFO, Bassett Healthcare Network
✦ New
Salary not disclosed
Cooperstown, NY 1 day ago
Job Description & Requirements

SVP and CFO, Bassett Healthcare Network

StartDate: ASAP

Chief Financial Officer

Bassett Health Network

Cooperstown, NY

The Opportunity

AMN Healthcare has partnered with Bassett Healthcare Network (BHN) for a search for a new Chief Financial Officer. The SVP/CFO will provide vision, leadership, planning, consultation, and stewardship to BHN with responsibility for the continuous development and implementation of strategies to increase financial and operational efficiencies with no compromise to quality of care while producing profitable operations.

The Organization

The hub of BHN is Bassett Medical Center which, in addition to traditional hospital-based care such as a birthing center and inpatient medical and surgical care, also offers sophisticated outpatient diagnostic and treatment capabilities. Bassett Medical Center is an affiliate of Columbia University's College of Physicians and Surgeons.

The Bassett Medical Group is comprised of a full-time, salaried staff numbering more than 400 physicians and other advanced practice clinicians who provide primary and specialty care at the Bassett Clinic and staff BMC. In the region, the Bassett Medical Group also staffs over two dozen community-based primary care center throughout eight counties.

In addition to Bassett Medical Center, BHN has four area community hospitals: Cobleskill Regional Hospital, O'Connor Hospital in Delhi, Little Falls Hospital, and A.O. Fox Hospital in Oneonta provide acute inpatient care and 24-7 emergency care.

The Position

The SVP/CFO reports to the President and CEO of BHN and is a member of the Executive Leadership Team. The individual selected will partner with the President and CEO in evaluating strategic decisions and providing advice and counsel, based on experience and sound financial analysis.

The SVP/CFO is responsible for the development, interpretation, coordination and administration of the organization's policies and practices related to financial operations; accounting; treasury management; revenue cycle; payer contracting; budgeting; payroll, practitioners compensation programs; financial and capital planning, cash flow management; supply chain; financing and bank relations; and the lead executive for the Optum partnership and other selected outsourcing arrangements.

BHN seeks a hands on, operational leader able to proactively identify opportunities for cost containment and revenue generation and to drive these changes across the Network, in a thoughtful and collaborative manner and maintain the integrity of the financial reports. The ideal candidate will be a proven healthcare finance executive who can provide expert guidance to the senior leadership team on all financial matters and strategies. The new executive must truly enjoy working with physicians, nurses and hospital staff and be able to translate and streamline financial data into meaningful information that is standardized, useful, and productive for operations.

The Community

Cooperstown is a village in and the county seat of Otsego County, New York. A charming place to visit and the perfect village to call home, the community offers the comforts of a small town, with the recreation and culture of a bustling metropolis.

The village's excellent schools - a 95% graduation rate - quality healthcare opportunities and low crime rates create a perfect atmosphere to raise a family and are some of the virtues that have enticed close to 2,000 people to call Cooperstown home. Most of the village lies within the town of Otsego, but some of the eastern part is in the town of Middlefield. Located at the foot of Otsego Lake in the Central New York Region, Cooperstown is approximately 60 miles west of Albany, 67 miles southeast of Syracuse and 145 miles northwest of New York City.

Inquiries, applications and referrals

For additional information, applications or referrals please contact Beth Ross

#BESRecruitment

#LI-BR1

Facility Location
Best known as the home of the Baseball Hall of Fame, Cooperstown possesses a quaint charm that is hard to come by these days. Beer fans will want to check out Brewery Ommegang, a world-class Belgian-style brewery just south of the city, while wine drinkers can visit several vineyards to quench their thirst. Though the Baseball Hall of Fame is perhaps the biggest cultural draw, one would be remiss not to visit Cooperstown's other museums, such as the Fenimore Art Museum, one of the nation's preeminent art institutions.

Job Benefits

About the Company

At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

CFO, Chief Financial Officer, Vice President of Finance, Vice President Finance, Chief, Chief, Cheif Medical
Not Specified
Senior Network Engineer
Salary not disclosed
Aventura, FL 2 days ago

We are Foursys, a multinational consultancy specializing in technology and innovation, with operations in Brazil, the United States, and Europe. We combine technical excellence with a strategic mindset, always focused on delivering real value to our clients. Quality in delivery is a non‑negotiable principle.


Job Description :


Elaborate, Plan, and Implement new network and telecom carriers (Verizon/Comcast/Cogent) using different access

infrastructure for internet backbone (AS - Autonomous System), increase availability by allowing a better control in BGP

(iBGP/eBGP) and OSPF, management, and load sharing of internet traffic with multiple devices from different vendors

(Router, Firewall and Load balancer).


Network Engineer responsible for designing and implementation of the new acquiring and digital banking network for

Safrapay US. Plan and coordinate the actions that refers to the network involving external partners such as VISA,

Mastercard, Amex, Discover, Jack Henry, Fiserv, Salesforce, Feedzai, among others. Be compliant with data security

required by PCI Industry and OCC standards. Ensure high availability, resilience, and low latency.


Network Engineer responsible for designing and implementation of the High-Level Design (LLD) and Low-Level Design (LLD)

of Safrapay US infrastructure on Cloud and On-Primes Datacenters in 5 different locations and over than 200 devices.


Elaborate, Plan, and Implement new telecom carriers using different access infrastructure for internet backbone (AS -

Autonomous System), increase availability by allowing a better control in BGP (iBGP/eBGP), management, and load sharing

of internet traffic with multiple devices from different vendors (Router, Firewall and Load balancer).


Responsible for the architecture and management of routers, switches, and firewalls in private network, VPN, VRF, NAT,

HSRP and NLB) in different segments of access (Card Schemes Network, Payments Network and Corporate Partners, using

BGP and OSPF on LAN and WAN networks.


Implement Security / Hardening (PCI Industry and OCC) according to Rules, Vulnerability Analysis, and Compliance on

Devices such as (Route/Switch), Firewall (Fortigate and Firepower) and Load Balancer (BIGIP/F5).

Not Specified
Network Load Balancing Engineer
Salary not disclosed

Network Load Balancing Engineer

Contract with option to extend or go permanent

Austin, TX (onsite)


We are looking for a Senior Principal Engineer / Network Load Balancing Engineer to join a high‑impact engineering team based in Round Rock, TX. This person will architect, build, and optimize global load‑balancing solutions that support mission‑critical applications used across distributed engineering environments. The role focuses on ensuring high availability, global traffic distribution, multi‑site resiliency, and peak performance across a large‑scale enterprise environment.


What You’ll Do

  • Architect, configure, and operate global load‑balancing platforms (F5 BIG‑IP LTM/GTM, GSLB, HAProxy, NGINX, and other ADC technologies).
  • Design and implement high‑availability and failover strategies across multiple global sites.
  • Develop and refine traffic‑routing logic including iRules, DNS/GSLB policies, health checks, SSL termination, header manipulation, and L4/L7 flow engineering.
  • Monitor, analyze, and optimize performance using enterprise observability tools.
  • Partner closely with application owners, engineering teams, security groups, and architects.
  • Lead troubleshooting for traffic‑flow issues, failover anomalies, latency, and performance events.
  • Create and maintain runbooks, operational documentation, and incident‑response procedures.
  • Lead incident response and performance tuning efforts.
  • Test and qualify load balancers within business‑continuity environments and build test beds as needed.


What We’re Looking For (Essential Requirements)

  • 13+ years of hands‑on load‑balancing experience supporting high‑traffic enterprise environments.
  • Expert‑level knowledge of F5 BIG‑IP (LTM, GTM/GSLB), iRules, TCP/IP, DNS, SSL, and application‑traffic management.
  • Strong understanding of high‑availability architectures, failover mechanisms, and routing protocols.
  • Experience working in multi‑site global environments.
  • Strong analytical, troubleshooting, and documentation abilities.
  • Load Balancers: F5 BIG‑IP, HAProxy, NGINX, NetScaler.
  • Traffic Engineering: iRules, DNS/GSLB, SSL offloading, health checks, L4/L7 routing.
  • Network Core: TCP/IP, BGP, OSPF, VLANs, network‑security fundamentals.
  • HA & Resiliency: failover automation, multi‑site redundancy, DR strategies.
  • Monitoring Tools: SolarWinds, ThousandEyes, Splunk.
  • Experience using design tools such as Miro or Visio.


Nice to Have

  • Background supporting large distributed systems or regulated enterprise environments.
  • Familiarity with Citrix ADC, NetScaler, Cisco ACE, or hybrid‑cloud load‑balancing solutions.
  • Relevant certifications (F5 CTS/CCE, CCNP, CCIE, etc.).
  • Experience with enterprise‑scale monitoring platforms.
  • Knowledge of business‑continuity strategies and approaches to high availability.


Why This Role Matters

This engineer ensures that globally distributed teams have access to reliable, fast, and highly available applications. Your work directly impacts uptime, resiliency, and productivity across the organization.

Not Specified
System Network Administrator
✦ New
Salary not disclosed
San Jose, CA 1 day ago

About the Company

We’re seeking a proactive, resourceful System and Network Administrator to oversee and manage all infrastructure in support of our Department of Transportation’s transformation initiatives. This is a unique, highly autonomous role in a single-person support environment, you will own day-to-day operations, working closely with civil engineers and Enterprise IT partners.


Responsibilities

  • Manage systems and IP-based field infrastructure, including switches, routers, network devices, and wireless technologies
  • Ensure security controls, firewalls, and vulnerability management practices are coordinated and maintained with Enterprise IT
  • Provide support and technical guidance for field equipment, applications, and networking components
  • Oversee traffic signal controllers, CCTV/IP cameras, and other field-deployed technologies
  • Deploy and maintain Linux, Windows OS, and VMware systems
  • Test, deploy, and maintain ruggedized network switches, routers, servers, diagnostic systems, and cellular modems
  • Maintain strong relationships with consultants and vendors
  • Support ITS operations, including piloting emerging technologies and providing limited on-call support


Required Skills

  • Experienced in core IP networking principles, wireless systems, and hands-on network/device management
  • Thrives in an independent, self-directed environment, previous networking experience is a must have.
  • Proactive and motivated to pursue additional training/learning as needed (training support available)
  • Confident in collaborating with civil engineers (limited technical support) and Enterprise IT (broader infrastructure)


Pay range and compensation package

The hourly pay range for this position is $45 to $50 on a W2 basis. As a contract/temporary professional, you are eligible for medical, vision, dental, life, and disability insurance coverage. You may also enroll in our company's 401(k) plan. For additional details on benefits, please visit .

Not Specified
Networking Project/Program Manager: 26-00700
✦ New
Salary not disclosed
Arlington, VA 1 day ago

Primary Skills: PM knowledge-Expert, Networking knowledge-Intermediate, DC knowledge-Basic, DWDM/Backbone knowledge-Basic, Datacenters-Basic
Contract Type: W2
Location: Arlington, VA ()
Duration: 12 Months
Pay Range:$65 - $70 per hour
#LP

Job Summary:
The successful candidate will work closely with cross-functional teams to deliver results, handle project ambiguities, and drive continuous process improvement. 

Key Responsibilities:
  • Lead program management efforts, coordinating between cross-functional teams to ensure project success.
  • Manage project schedules, identifying risks, and developing mitigation strategies to ensure on-time delivery.
  • Facilitate communication across internal teams and stakeholders to align project objectives and expectations.
  • Drive continuous process improvements and best practices in program and product management.
  • Contribute to the development and optimization of networking products, ensuring they meet customer needs and business goals.
Must-Have Skills:
  • Strong project management knowledge and skills
  • Solid understanding of networking fundamentals
  • Proven ability to navigate project ambiguities and deliver results
Domain Experience: 
  • Experience in data center operations, DWDM/Backbone networking, and a basic understanding of data analysis, software, or AI is preferred but not mandatory.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Not Specified
REMOTE Network Procurement Coordinator
✦ New
Salary not disclosed
Novi, MI, Remote 1 day ago

Must Haves:

  • 2-5+ years experience in provisioning and project coordination, ideally within a supply chain or telecom environment
  • Strong grasp of circuits or networking protocols, MPLS, SD-WAN, VPN, and related technologies
  • Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
  • Excellent organizational and vendor management skills
  • Comfortable working in fast-paced, cross-functional environments


Preferred Qualifications:

  • Experience with network automation tools
  • Exposure to cloud-based logistics platforms
  • Project management certification (PMP, Agile)
  • Previous experience working with a telecom company or supply chain/warehousing organization


Day-To-Day:

Insight Global is seeking a WAN Provisioning Coordinator to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the client’s dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.

Key Responsibilities

  • Lead end-to-end provisioning of WAN circuits and telecom services across client's logistics network.
  • Partner with telecom carriers to manage service orders, installations, and escalations.
  • Support digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
  • Coordinate network rollouts for new facility launches and infrastructure upgrades.
  • Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
  • Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
  • Collaborate with IT, operations, and engineering teams to align network capabilities with business needs.
  • Organize and arrange for staff members to represent organization at meetings and conference
  • Notes commitments made during meetings and arrangements for staff implementation
  • Prepares reports including conclusions and recommendations for solution or operational administrative problems
  • Research and compile reports to make recommendations based on findings


Compensation:

$25/hr to $35/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.


Remote working/work at home options are available for this role.
Not Specified
Network Trainer
🏢 DUNKIN'
Salary not disclosed
Great lakes, IL 2 days ago
Network Trainer Position

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Team Environment

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Operational Excellence

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Profitability

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Skills/Qualifications

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

CompetenciesGuest Focus

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Problem Solving and Decision Making

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Building Effective Teams

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Not Specified
Network Operations Center Manager
✦ New
Salary not disclosed
Austin, Texas 1 day ago

ABOUT CIRRASCALE

Cirrascale Cloud Services, LLC provides high-performance cloud infrastructure purpose-built for deep learning, generative AI, and large-scale AI inference workloads. We specialize in dedicated GPU cloud solutions tailored to the needs of startups, research labs and enterprise AI teams. Our mission is to accelerate AI innovation by combining powerful hardware with white-glove service and flexible, custom-built environments.

POSITION SUMMARY

The Network Operations Center (NOC) Manager will oversee the day-to-day operations of the NOC, ensuring the stability, security, and performance of our cloud infrastructure. This role involves managing a team of NOC technicians, monitoring systems, and responding to incidents and outages in real-time and most importantly, call ticket management. The NOC Manager will also be responsible for working with engineering, data center technicians and RMA support to help the operations department provide white glove service to our customers.

KEY RESPONSIBILITIES

  • Responsible for leading the NOC in Austin and including hiring, training and retaining staff.
  • Lead, mentor, and manage a team of NOC technicians, ensuring 24/7 coverage and effective incident response.This includes a team of NOC Technicians located in Austin and South Africa.
  • Responsible for creating and managing the NOC 24/7, 365 staffing schedules.
  • Implement, oversee and coordinate incident detection, response, resolution, and escalation procedures. Ensure incidents are resolved in a timely manner to minimize downtime and impact on customers.
  • Maintain monitoring tools and dashboards to track the performance, availability, and security of the network and cloud infrastructure.
  • Develop and refine operational processes to enhance the efficiency and effectiveness of the NOC. Identify areas for automation and optimization.
  • Generate and analyze reports on network performance, incidents, and operational metrics. Provide insights and recommendations to senior management. Monitor NOC metrics and report to Senior Management as necessary.
  • Work closely with other Operation departments, as well as Engineering, to ensure seamless operations and effective communication during incidents.
  • Ensure all operations adhere to industry standards, regulatory requirements, and company policies.
  • Conduct training sessions and workshops to keep the NOC team updated on the latest tools, technologies, and best practices.

REQUIREMENTS

  • Bachelor's degree in information technology, computer science, or a related field. A master's degree is a plus. Education can be waived if candidate has extensive experience in NOC operations
  • Experience: Minimum of 5 years of experience in network operations, with at least 2 years in a managerial or supervisory role of hourly technicians, preferably within a cloud services environment.
  • Strong knowledge of network infrastructure, cloud platforms (AWS, Azure, Google Cloud), and network monitoring tools.
  • Experience with incident management, change management, and configuration management.
  • Proficiency in scripting and automation tools (e.g., Python, Bash) is a plus.
  • Relevant certifications such as Cisco CCNP, AWS Certified SysOps Administrator, or CompTIA Network+ are preferred.
  • Excellent leadership and communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work under pressure and manage multiple priorities simultaneously.
  • Must be available to respond to critical incidents outside of regular business hours as needed

BENEFITS

  • 401(k) with company match.
  • Health, dental, and vision insurance.
  • Paid time off (PTO).
  • Opportunities for professional development and growth.

WHY JOIN CIRRASCALE?

Join a growing team that's pushing the boundaries of AI infrastructure. At Cirrascale, you'll contribute to projects powering next-generation AI applications while working with top-tier hardware in a collaborative and innovative environment. From custom deployments to hands-on customer support, every role here plays a part in enabling breakthroughs in AI.

Cirrascale Cloud Services is an equal opportunity employer committed to diversity and inclusion.

Please apply at

Not Specified
Project Manager I - Telecom/Network/MDF
Salary not disclosed
Los Angeles, CA 4 days ago

Project Manager I – Telecom/Network/MDF

Work Location: Los Angeles, CA


Are you ready to lead high-visibility campus technology projects that shape how thousands of students and staff connect, learn, and stay safe? Do you want to strengthen your reputation by delivering complex telecom and network systems from concept through construction and turnover?


The role

This is your opportunity to manage large, publicly funded capital projects ranging from $1M to $25M. You will oversee 5–10 concurrent projects and guide telecom, security, network, and audiovisual systems from early planning through final activation.


In this onsite Los Angeles role, you will become the go-to technical leader between project teams, IT stakeholders, design consultants, and contractors. Your work will directly influence campus operations, safety systems, and learning environments.


Key Responsibilities

In this role, you will:

  • Lead full lifecycle delivery of structured cabling, VoIP, security, AV, and network infrastructure projects
  • Define clear technology scope during design and protect it throughout construction
  • Review drawings and specifications to prevent field conflicts and costly revisions
  • Manage equipment and infrastructure budgets to keep projects financially on track
  • Guide procurement activities and evaluate contractor proposals and change requests
  • Oversee installation, integration, testing, and commissioning to ensure systems work together seamlessly
  • Coordinate BDF/MDF/IDF buildouts, pathway planning, grounding, labeling, and standards compliance
  • Support operational turnover, documentation, and end-user readiness


You will gain exposure to districtwide VoIP migrations, access control systems, emergency communications, mass notification platforms, UPS resiliency systems, and advanced audiovisual environments. Each successful project strengthens your technical depth and leadership profile.


About our company

At PMCS Group, Inc., we’ve built our reputation on over 70 years of combined industry experience and a team of 130+ professionals with deep expertise in construction, engineering, architecture, and inspection. We don’t just manage projects—we deliver them to the highest standard, on time and within budget.


We’re proud to partner with clients such as the Los Angeles Unified School District (LAUSD), Los Angeles Community College District (LACCD), California State University (CSU) campuses, and other public agencies. Our work has a direct impact on communities, improving educational facilities and public infrastructure across California.


The Benefits

  • PTO: 120 hours annually (vacation/sick time), accrual starts on day one, available after 30 days.
  • Holidays: 8 paid holidays per year, including New Year’s Day, Thanksgiving, and Christmas.
  • Insurance: 100% coverage for employee’s Medical, Dental, and Vision, with additional costs for dependents and enhanced plans (Kaiser and Anthem Blue Cross options).
  • 401(k) Savings Plan: 100% match up to 3%, plus 50% of the next 2% (fully vested immediately).
  • Professional Development: Up to $1,000 annually for license/certification renewals and qualifying education.
  • Parking: Parking provided, up to $100/month if applicable.


The person

You bring:

  • 3+ years of experience managing technology projects in capital construction or facilities environments
  • Experience coordinating technology scope within design and construction documents
  • Strong budgeting, cost control, and change management skills
  • Hands-on knowledge of structured cabling, VoIP, security, or audiovisual systems
  • Familiarity with public procurement processes

Preferred:

  • PMP certification
  • Experience in community college facilities
  • Network certifications (PanGen, Sumitomo, Siemon, Cisco, Aruba)


What’s next

If you are ready to lead complex campus technology projects and strengthen your impact in Los Angeles, apply today.

Not Specified
Service Desk Engineer (Network)
Salary not disclosed
Meridian, ID 3 days ago

SERVICE DESK ENGINEER (WA/OR/ID)


CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY


Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.


We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.


You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.


Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.


Duties/Responsibilities

  • Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
  • Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
  • Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
  • Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
  • Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
  • Other work-related duties as assigned


Qualifications/Requirements

  • 1-3 years of equivalent technology experience
  • Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
  • Networking (Cisco, Aruba, Juniper)
  • Wireshark/tcpdump comfort and ability to isolate “network vs app vs ISP.”
  • Hands-on experience supporting solutions from some of the listed vendors above
  • Create and maintains network diagrams, runbooks, configs, “known issues,” and standardized deployment templates
  • Experience planning and executing network changes with rollback plans, maintenance windows, and stakeholder communications
  • Run short client calls, summarize issues plainly, and provide “what happened / what we did / what’s next” updates
  • Demonstrate ability to deliver consistent outcomes across multiple customer environments by following standardized processes, documenting thoroughly, and communicating proactively
  • Strong interpersonal, written, and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong customer service orientation
  • Candidate must be able to conduct research into issues and problems
  • Candidate must be able to present ideas in user-friendly language
  • Candidate must be highly self-motivated and self-sufficient
  • Candidate must be able to effectively prioritize tasks in a high-pressure environment
  • Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.


Compensation/Benefits


Compensation DOE


RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.


Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

Not Specified
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