Joeconsultancy Global Services Jobs in Usa
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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title: Senior Engineer, Global Services
- Hybrid Location: Medina, NY Duration: 12 Months Hours: 9 AM
- 5 PM Flexible on availability to be on-site, with someone who can work 1-2 days per week, Open to relocation and considering senior candidates.
must have the ability to travel Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: Applies a solid understanding of engineering and problem-solving theories/practices toward the development of new or enhanced products or processes.
Creates service deliverables and infrastructure required to support initial product launch and lifecycle management.
Capable of designing machine tooling, jigs, fixtures, gauges and equipment used in the servicing process.
Capable of checking designs and drawings against general standards, design requirements, geometric tolerances, drafting practices and the manufacturing process involved.
The work of the individual should be highly creative, of high quality and offer wide latitude for independent judgment and perception with a minimal amount of supervision.
Need not have any tools/ software experience, CAD would be a plus.
Medical background will be a plus any regulatory background will be good.
Someone who was worked with Engineers, multitasking will be a great fit.
Ambiguity, adapt, multi-task and works with lead engineer in projects.
Support the team of Product core and represent service operations and supply chain.
Will be in charge of Service change implementation.
Focuses on design changes, process changes.
Collaborates with Service Process, Engineers, Technicians, impact of changes.
Oversees Document Revision, Handle Change control, mentored and directed by team to tackle multiple product and project Essential Duties and Responsibilities: 1.
Creates new product development and lifecycle management service deliverables throughout the product lifecycle for medical device products involving hardware.
2.
Supports new product platform releases.
Develops and implements service training, test equipment, tools, spare parts, and service manuals / instructions.
3.
Evaluates / makes recommendations on product releases related to design for serviceability.
Creates (or modifies existing) servicing processes and manuals to support repair or refurbishment of fielded product at multiple global sites or in the field.
4.
Works closely with design team to select, develop, and implement technologies across all medical device development programs.
5.
Analyzes key servicing metrics to identify and implement opportunities for improvement in service process quality, cost, or product reliability.
6.
Coordinates information flow between corporate and local/regional teams.
7.
Owns Corrective and Preventive Actions related to the product(s) core team(s) supported, using sound root cause analysis.
8.
May represent Technical Services on new product development and/or lifecycle management core teams.
9.
May independently plan, schedule and lead cross-functional teams in detailed phases of the engineering work in a project.
10.
May approve the work of lower level engineers; may supervise other engineers or technicians Minimum Qualifications: 1.
Must be well versed in core engineering disciplines (e.g.
mechanical, electrical, software, systems engineering).
2.
Highly motivated self-starter who is able to work with minimal supervision.
3.
Must have good interpersonal and oral/written communication skills, good time management, and be capable of analyzing and solving technical problems through innovative thought and application of sound engineering principles and root cause analysis.
4.
Experience with change control methodologies and configuration management principles is a plus.
5.
Experience with test engineering and/or reliability engineering principles is a plus.
6.
Ability to exercise independent judgment and draw conclusions based on available information.
7.
Good understanding of GMP and quality system requirements.
Education and/or Experience: Bachelor's degree in a core engineering discipline (mechanical, electrical, software, systems, or mfg/process engineering) plus 3-5 years of experience.
Medical device experience or other regulated industry experience preferred.
Experience in the use of Lean Six Sigma tools highly desirable.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
GMP, Medical Device, Lean Six Sigma
Remote working/work at home options are available for this role.
Description
The Global Cloud Engineering Leader will be responsible for the overall technical direction for Cloud hosting and automation tools for the company. This role will lead onshore and offshore cloud build and automation resources who are responsible for having a deep understanding of our business strategy, and the creation of a technical capability that enables and accelerates business goals through rapid deployment and scalability of new features and functionalities.
• Lead team’s Cloud Engineering and DevOps implementations and practices as it relates to Azure Cloud Environments and support, application deployments, site reliability and disaster recovery
• Understanding the responsibility, requirements, and efforts to ensure appropriate and required Cyber methodologies in how work is performed and compliance for all areas of responsibility
• Driving Cyber and Compliance as a culture as well as a functional requirement
• Translate design decisions, architecture designs to code for continuous deployment and repeatability
• Establish enterprise-wide cloud standards and associated documentation (naming, tagging, build etc..)
• Establish Site Reliability Engineering (SRE) culture and principles to track and measure health, uptime, availability and performance
• Oversite of daily run work, and overall reduction of technical debt
• Responsible for redundancy and resiliency of all cloud environments globally
• Ensures Engineering team leverages the latest DevOps and Cloud automation tools such as ARM Templates, PowerShell, Terraform, Python and Azure DevOps
• Strong dedication to high quality and standards for your team’s execution
• Not afraid to jump in with the team to help resolve problems and remove blockers in a timely manner.
• Collaborate with other teams on automation strategy and best practices
• Create and document low-level designs, as built and standards
• Collaborate with Solution architecture, Platform engineering, Cyber and Product teams for delivering requirements as defined
• Work within a project management/agile scrum teams in a leading role as part of a wider team
• Utilizes Agile and DevOps Processes and Principles, Crafts CI/CD pipelines; converting builds to use native Azure build pipelines
• Work with the release management team and engineering teams to enhance skills and practices
• Design and maintain automation processes and ensure that all things that should be automated, are automated responsibly with Security, Governance and compliance validations.
• Work with Leadership to develop effective IT solutions based on business needs, issues and drivers.
• Assist with IT strategies to achieve productivity, stability and resilience.
• Prioritize, plan, scope and manage IT projects.
• Approve/initiate change requests, project proposals and maintain architecture and process documentation
• Ensure team adheres to disaster recovery and compliance testing schedules through the year
• Assist in preparing project budgets and schedules.
• Assist in business reengineering efforts and recommend new technologies to meet business demands.
• Monitor project execution to ensure on-time delivery.
Skills
Strategy, automation, Cloud, azure automation, azure
Top Skills Details
Strategy,automation,Cloud,azure automation,azure
Additional Skills & Qualifications
Person specification
• Team management skills – ability to drive cross-functional teams to project goals and timelines
• Communication skills – help align stakeholders, define dependencies and plan efficiently and communicate release schedules, progress, blockers
• Mentorship – Ability to guide, train and coach resources involved in the release and deployment lifecycle.
• Data skills - use data to get insights, inform decisions and reach business KPIs and product metrics important to the business
• Technical skills – Extensive in Cloud Engineering and the Microsoft Well Architected Framework and Cloud Adoption Framework with very specific understanding of landing zones and foundational buildout, Automation, Architecture, and Development
• Azure DevOps Tool administration and configuration
• Certification – Scrum Product Owner/Product Manager certificates preferred
• Product skills – 10 yrs Mix of Cloud/Dev and Leadership Experience
Tooling
• Azure Cloud
• Azure DevOps
• WIZ Security Scanning
• SonarQube
• Terraform
• Ansible
• GIT
• Log Analytics
• Netskope
Experience – Essential
• Strong communication skills
• Ability to quickly pivot as needed and lead a team through multiple projects and competing priorities
• Proven track record in on time/on spec project delivery
• Strong relationship skills and cultural awareness, the ability to work well with people from different disciplines and cultures.
• Ability to be agile, respond positively to change and contribute with an innovative and global mindset.
Experience – Desirable
• 10+ years Cloud Engineering/App Development/Leadership experience
Experience Level
Expert Level
Job Type & LocationThis is a Contract position based out of Chicago, IL.
Pay and BenefitsThe pay range for this position is $80.00 - $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application DeadlineThis position is anticipated to close on Mar 19, 2026.
h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Required Skills & Experience
-3–4 years of experience in customer support, operations, or a client‑facing environment (email and live chat support strongly preferred).
-Experience managing high‑volume ticket queues.
-Experience using Zendesk or similar CRM platforms.
Nice to Have Skills & Experience
-Interest in cryptocurrency or blockchain
Job Description
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail‑oriented, proactive Support Agent who excels in email‑based customer service and thrives in a fast‑paced environment. This role focuses on high‑volume ticket management, fraud‑related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer‑first, and capable of identifying risks, gathering case details, and escalating issues appropriately.
Core Support Operations:
-Manage approximately 40 email tickets per day
-Provide clear, timely, and accurate responses through Zendesk.
-Handle general inquiries related to the platform and user accounts.
Fraud, Safety, and Risk Support:
-Investigate account restrictions, fraud activity, and suspicious crypto transfers.
-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).
-Gather details to support fraud claims and escalation workflows.
-Monitor “urgent” or “account compromised” channels and freeze accounts when necessary to protect users.
Financial Operations
-Support FIAT‑related issues including:
• Bank transfers
• Troubleshooting linked bank accounts
• Understanding deposit/withdrawal flows
-Provide foundational support for crypto transfers; crypto knowledge is a major plus.
Quality & Collaboration
-Participate in the QA program to maintain high service standards.
-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.
-Work cross‑functionally with Operations, Training, and Leadership to route cases and improve workflows.
This is a 6-month contract-to-hire position with an hourly rate of $27-$30/hr, depending upon qualifications and shift preference.
YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.
As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this appeals to you, please read on!
Job Title: VP of Service
Location: Fremont, CA (USA) or Hsinchu (Taiwan)
Role Overview
We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES’s overall business plan.
This position will report to the SVP, Worldwide Sales & BD.
Responsibilities include but are not limited to:
- Develop and implement the overall service delivery and operations plan for the Company’s products
- Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
- Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
- Develop strategic marketing plans for service products
- Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
- Drive Customer Satisfaction through operation excellence and data dashboard metrics
- Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
- Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
- Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
- Direct reporting and supervisory relationship with 2-5 regional service managers\directors
- Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
- Assess Service leadership training needs based on performance gaps across the organization
- Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance
The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:
Qualifications
- Bachelor’s Degree in Science (minimum)
- 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
- Successful experience leading global service organizations
- Proven track record of establishing strong, executive level customer relationships
- History of creating:
- Service models for new products including establishing world class I&W cost ratios
- Service customer satisfaction metrics
- Demonstrated ability to:
- Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
- Communicate (verbal and written) with executive customer representatives
- Experience from start-up or growth company environments preferred
- Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
- Excellent attention to detail, without losing the big picture
- Proven ability to tie strategic thinking to operational execution
- Proactive approach, with high sense of urgency
- Progressive thinker, open-minded
- Ability to travel approximately 30%
Travel Requirements
- Approximately 25% global travel
Compensation
YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.
Additional Information
- Applicants must be currently authorized to work in the United States on a full-time basis.
- YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Come find out why YES is such a great place to work. Apply today!
Company Introduction:
Unilumin is a global leader in LED display, dedicated to delivering high-quality, innovative, and energy-efficient technologies. Headquartered in Shenzhen, China, with subsidiaries and service networks across more than 160 countries, Unilumin provides cutting-edge products and comprehensive solutions for a wide range of industries including sports, entertainment, retail, transportation, and smart cities.
As a publicly listed company, Unilumin is known for its innovation, quality manufacturing, and global service capabilities. Our technology has powered some of the world’s most iconic venues and events, and we continue to invest heavily in R&D to stay at the forefront of the LED display industry.
Job Responsibilities:
1. Module Repair: Diagnose and repair faults in LED display screen modules, including component replacement and circuit repair.
2. Testing: Use specialized equipment to test repaired modules for functionality and quality.
3. Maintenance: Execute routine maintenance plans to ensure module stability, including cleaning and component replacements.
4. Software Management: Install and upgrade control software for modules to enhance performance.
5. Technical Support: Provide customer technical support, both remotely and on-site, to address issues.
6. Documentation: Maintain repair records, generate reports, and offer improvement recommendations.
Qualifications:
- Technical Knowledge: Deep understanding of LED display screen module technology.
- Repair Experience: Several years of electronic equipment repair experience, preferably with LED module experience.
- Tool Proficiency: Proficient in using electronic repair tools and instruments.
- Fault Diagnosis: Strong ability to diagnose issues and identify root causes.
- Safety Awareness: Prioritize safety during repair work.
- Communication Skills: Effective communication and collaboration with customers and colleagues.
EEOC:
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us:
- Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment.
- Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance.
- Residual Income: Shift your mindset from one-time earnings to long-term success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time.
- Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here.
- Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey:
- Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth.
- Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition.
- Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business.
- Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications:
- Ambition Over Experience: No prior experience is necessary we value ambition, determination, and a hunger for success.
- Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth.
- Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities
Join us to do the best work of your career and make a profound social impact as a Senior Engineer on our Service Delivery Team in Memphis, Tennessee.
What you’ll achieve
As a Senior Engineer in Service Delivery, you'll collaborate with project leadership and other assigned resources to both support onsite customer requirements and milestones, as well as coordinate technical activities required for the service(s) delivery to ensure the technical solution meets contract specifications.
You’ll provide world-class delivery & residency support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives as well as become a trusted advisor to facilitate continuous improvement and avoid customer impact.
You will:
Responsibilities include onsite Residency support and Regional Service Delivery assignments; Residency efforts include (but not limited to): collaborating with the resident team, attending customer and project meetings, ensuring site administrative duties completed; assisting with daily/weekly queue/work assignments and assisting internal leadership as needed. Delivery efforts include supporting project assignments, ongoing development of skills as required and ensuring all administrative work completed promptly
Develop and maintain direct customer and broader service delivery relationships; Coordinate activities with technical solution team members and peers (both onsite and remote members), to meet contract obligations
Build and sustain effective communications with all stakeholders and cross-functional teams in an effort to maximize customer experience and relationships
Proactively identify potential issues and drive resolution to avoid customer impact for continuous improvement; Assist in implementing delivery management process improvements; Identify opportunities for growth and innovation; Provide related reporting to all relevant stakeholders
Support simplification and modernization of skills and processes
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
Excellent organization, administrative and planning skills to oversee and efficiently implement program deliverable; Includes proficiency in Microsoft Outlook, Excel, Word, Teams and use of Slack (will be other internal tools used as well)
Strong analytical, problem solving and negotiation experience with strong priority setting and delegation skills; proven ability to collaborate and utilize teamwork with direct peers, peer teams and other related business units
Highly adept at communication with all levels of stakeholders; Includes excellent written and oral communication skills
Maintain sense of urgency and accountability with all work, with an unquenchable desire to learn new technologies
Role is focused on onsite daily residency work, as assigned by project leadership, and can span multiple customer locations. Role also may include travel for customer project work and can be up to 75%, with 25% or more remote or onsite for an assigned customer; Travel is usually by vehicle, but some air travel is possible. Normal business hours are the standard schedule; however, schedules may be adjusted in different shifts as needed to support onsite customer work/duties.
Desirable Requirements:
Typically requires 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience
Experience within the IT industry providing support to large Customers
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $82,620-$106,920
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at .
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286550
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
