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We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the

remote operations team. This person will be responsible for safely monitoring and resolving trigger

requests from fleet vehicles across public roads and closed course testing sites.

• Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
• Safely send remote commands to autonomous vehicles for on road and closed course testing
• Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
• Triage and review of remote assist workflows that are key to performance metrics and compliance
• Escalate operational blockers with suggested solutions
• Demonstrate positive impact by working on cross-functional projects as time permits
• Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
• Work toward quantitative and qualitative goals that impact all of Vehicle Operations
• Interact with the public as an ambassador for the company

Required Qualifications:

• Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
• Excellent communication skills, both written and verbal
• Keen attention to detail
• Ability to prioritize and make strategic decisions proactively
• Consistent focus on safety
• Ability to think critically
• Willingness to learn every day
• Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
• Must pass initial and random drug and alcohol screenings
• 100% in office with the ability to travel as needed
• Available to work day or night shifts
• Ability to work early mornings or late nights, on rotating shifts
• Ability to work regular overtime and some weekends

Desired Qualifications

• Experience in operations, technology, customer service, or automotive field
• Proficient in G-Suite
• Command line interface experience
• Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
• Experience working in a collaborative environment - team player

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.

You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2–5 years of professional game design experience on shipped titles.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
• Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
• Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
• Contribute to documentation including design specs, tuning notes, and mode rule definitions.
• Participate in playtests and use feedback and player telemetry to evolve and balance systems.
• Maintain knowledge of contemporary football titles and player expectations to inform mode design.
• Support iteration throughout development, balancing mode depth with accessibility and replayability.

Requirements:

• Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
• Strong understanding of game mode design, progression loops, and player engagement systems.
• Excellent communication skills and ability to collaborate with programmers and other designers.
• Passion for football (soccer) games and appreciation of how different game modes drive engagement.

Bonus Points:

• Experience designing online or competitive game modes, progression systems, or live features.
• Comfortable working with data and telemetry to drive design decisions.
• Familiarity with football culture, leagues, progression expectations, and live content pacing.
• Experience with prototyping tools or scripting languages beyond Blueprints.
• Experience contributing to documentation and tuning spreadsheets.

What We Offer:

• A chance to define cutting-edge football game modes at a AAA level.
• Collaboration with an experienced team across design, UX, engineering, and live ops.
• Competitive salary, and benefits.
• Opportunity for professional growth into senior design roles.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.

You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
• At least 2 shipped AAA titles, bonus points for sports titles.

What You'll Work On:

• Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
• Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
• Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
• Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
• Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
• Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
• Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
• Mentor and guide other designers in systems methodology and UE5 workflows.

Requirements:

• Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
• Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
• Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
• Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
• Excellent communication skills and experience working with multidisciplinary teams.

Bonus Points:

• Experience on a sports or competitive multiplayer title, especially football/soccer games.
• Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
• Familiarity with live service design, seasonal content, or event-driven progression systems.
• Experience using analytics tools or telemetry to inform and refine design decisions.
• Prior mentoring or team leadership roles within design.

What We Offer:

• Opportunity to shape the core systems behind a next-generation AAA European football franchise.
• Highly collaborative environment with top designers, programmers, animators, and technical teams.
• Competitive compensation, and benefits.
• Career growth into leadership or cross-discipline strategic design roles.

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours then assist them with the new account sign-up process
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Detailed cleaning in all areas of the facility.

• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• People with positive mental attitudes excel here!
• Customer service background preferred.
• Punctuality and reliability is a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter commercial cleaning products during shift.
• Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
• Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
• Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
• Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
• Need a day off? Full time employees have paid leave to take a break!

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
• Every Team Player receives a FREE Planet Fitness Black Card Membership
• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Compensation: $12.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Oversee a team of officials, ensuring all games start on time and staff are properly trained and supported throughout the day. Provide scheduled breaks for officials and facilitate in-the-moment conflict resolution when needed. Cultivate a positive, respectful, and inclusive culture among staff, players, coaches, and families. Serve as the primary point of contact on game day, ensuring a smooth, professional, and enjoyable experience for all participants.

Venue & Equipment Oversight

Set up and break down all necessary field equipment, ensuring the venue is clean, organized, and ready for play. Conduct pre- and post-event checks to maintain a safe, welcoming, and professional environment. Must be capable of lifting and carrying equipment weighing up to 30 lbs and have no physical limitations that would prevent them from performing the physical duties required for game day operations.

Officiating & Rule Enforcement

Officiate youth games with a focus on safety, fairness, and fun. Apply game rules consistently and confidently to maintain competitive integrity. Make timely, accurate calls using sound knowledge of rules and officiating mechanics. Maintain control of games, handling disputes or concerns respectfully and professionally.

Communication & Collaboration

Communicate clearly with coaches, players, and fellow officials before, during, and after games. Address coach or player concerns calmly and constructively, supporting continuous improvement. Model sportsmanship and integrity at all times, promoting a healthy and respectful youth sports environment.

Reliability & Professionalism

Arrive on time, fully prepared for all scheduled assignments. Demonstrate strong leadership skills and serve as a role model for youth athletes and staff. Uphold i9 Sports' core values of fun, inclusivity, respect, and player-first development in every interaction.

MUST BE OVER 21 - Prior experience as a referee is essential and should include working with youth athletes. Management or leadership experience is requiredpreferably in a sports, coaching, or event setting. Thorough knowledge of rules and regulations, with the ability to enforce them consistently and fairly. Excellent communication skills, with the ability to articulate decisions clearly and confidently to players, coaches, and parents. Strong problem-solving abilities to address on-field challenges calmly and effectively. Dependable and punctual, with a strong commitment to attending all scheduled games and events. Comfortable working with children and creating a fun, positive, and respectful environment. Must be flexible and available to work weekends and evenings throughout the season. Must be physically capable of lifting up to 30 lbs and performing field setup and breakdown tasks without limitations.

We are a community-focused organization dedicated to providing a safe and nurturing environment for youth sports. Our mission is to instill a lifelong love for sports, foster essential life skills, and promote healthy physical and mental development in young athletes. As a LEAD referee with us, you'll have the opportunity to make a difference in the lives of our youth and contribute to a vibrant sports community.

ChartRequest

Position: Chief of Staff

This is a role for an extroverted leader that is a clear and concise communicator. The CoS must have amazing project management skills and be tech-forward. An abiltiy to communicate, manage and lead is key! If the notion that "early is on-time and on-time is late" resonates with you then you might have found a great role. This is a fast paced environment.

Location: Phoenix, AZ or Atlanta, GA in-office role.

Company Profile

Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.

We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH.

The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information.

ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 50,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 20,000 healthcare providers in all 50 states.

Opportunity

ChartRequest is looking to add to our organization with a qualified, self-driven operational professional who is looking to make an impact with a growing company. This role will report directly to the CEO. If you are looking for an opportunity with realistic, attainable goals, uncapped opportunity, and operational freedoms - this might be the opportunity for you. This is a role for an extroverted leader that is a clear and concise communicator and has amazing project management skills. An abiltiy to communicate, manage and lead is key!

The chosen candidate will join a team that is focused on achieving goals and driving growth through a collaborative work environment that incentivizes you to reach your targets.

This specific role will be responsible for leading all departments and working cross functionally across all departments to streamline processes and procedures to ensure overall success within the organization. This team member will implement and ensure that initiatives are met within the organization and metrics for these are tracked according to company policy and procedures.

Primary Responsibilities

• Lead, manage, and hold accountable the Marketing, Sales, Client Services (ROI, Retrieval, Support), Product, Development, IT Operations (including Security & Compliance), and Human Resource function with support from the CEO.
• Create, review, manage, distribute, and measure all internal communications related to policy, process, workflow, and business changes to ensure that all key communications are properly and consistently cascaded across the organization with a plan for post-communication measurement and monitoring.
• Accountable for all measurement systems throughout the organization including the alignment of Accountability to Job Descriptions, Scorecards, Measurables, and Incentive Compensation models. Create new, and manage, and leverage existing scorecards and system dashboards to measure, monitor, and improve key workflows, processes, and KPIs (Google Sheets, Jira, Hubspot, Xero and other systems). 
• Implement and optimize EOS principles: effectively implement the EOS tools and processes to align all company activities with the CEO's vision, ensuring seamless integration of strategic plans into daily operations.
• Lead, and nurture a high-performing management team, fostering a culture of accountability and continuous improvement in alignment with EOS values and ChartRequest PATH..
• Oversee daily operations across all departments, ensuring efficiency, quality, service, and cost-effective management of resources. Conduct 1:1’s weekly with all Executives & Managers to maintain a pulse on the business and ensure the desired operating cadence and rhythm is followed.
• Collaborate with ELT and MGMT members to ensure that consistent, effective communication programs and processes exist throughout the organization. Lead ELT LVL10, MGR LVL10, and all quarterly planning meetings. Establish strategic objectives (Rocks) across all departments and drive their completion alongside executives and managers.
•  Lead the effort to enhance processes in place to continue to build relationships and ensure client success with Key Accounts. Lead and mentor Customer Success organizations to develop professionally.
• Ownership of All-Hands, LVL10 ELT/MGR/DEPT, Rising Stars, and quarterly goal setting and issues resolution across the organization.
• Demonstrated commitment to the ChartRequest PATH. On the ChartRequest PATH, you’ll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios. The PATH demands accountability and for all team members to be trustworthy team players while being helpful cross-functionally.  

Required Qualifications & Experience

• 4-year Bachelor’s degree from a top tier school (Required)
• Master in Business Administration from a top tier school (Preferred)
• 10+ years of project management experience (PMP Certification Preferred)
• 10+ experience in operational roles (SaaS and Healthcare experience a Bonus)
• 5+ years of direct & cross-functional leadership and management experience leveraging EOS (LVL10 Meetings, Rock Setting, Quarterly Planning, etc)
• 5+ years of PnL management experience (Preferred)
•  Detail-oriented, Type A leader that takes pride in their work
• Exceptional written and verbal skills
•  Highly organized with strong cross functional collaboration skills
• Persistent and Precise 

Compensation. This role is a leadership role and the base compensation will be between $60,000 - $90,000 and the On Target Earnings will be $69,000 to $103,500 depending on leadership and management experience. 

Hybrid Policy. This is not a remote role. This role is based in our Phoenix, AZ or Atlanta, GA office, 5 days per week.

ChartRequest is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The ChartRequest PATH.

Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem. 

P - Polite, Respectful Problem Solver

A - Accountable

T - Trustworthy Team Player

H - Helpful

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are seeking a highly skilled Technical Game Designer to design, implement, and iterate core game systems that define how our AAA European football video game feels, behaves, and engages players — across gameplay, modes, progression, and meta structures. You’ll work hands-on within Unreal Engine (Blueprints and scripting) to prototype, tune, and ship systems while bridging the gap between creative design vision and engineering execution.

In this role, you’ll collaborate closely with designers, engineers, animators, UX, and production to ensure our football systems, from player mechanics to match-level logic, are robust, reusable, well-documented, and optimized for performance.

** All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 3+ years of professional game design or technical design experience.
• Including work on at least one shipped title (AAA or high-quality).

What You'll Work On:

• Implement gameplay systems using Unreal Engine Blueprints and gameplay scripting, ensuring fidelity, performance, and scalability across content.
• Prototype new systems and features rapidly in editor and iterate based on feedback from design reviews and playtests.
• Collaborate with engineering to define architecture, data flow, and scripting standards for game systems.
• Tune system behavior for balance, player experience, and performance, using telemetry and designer instinct.
• Work with multidisciplinary teams (AI, animation, UX, economy, live ops) to ensure game systems integrate cleanly across features.
• Write clear documentation including design specs, variable definitions, use cases, and technical expectations.
• Debug gameplay logic and support QA in identifying issues, performance bottlenecks, and systemic edge cases.
• Support ongoing game content updates, seasonal content pipelines, and live tuning processes.

Requirements:

• Hands-on experience with Unreal Engine 5 workflows, including Blueprints and gameplay scripting.
• Strong understanding of gameplay systems design, including mechanics, progression logic, and modular systems.
• Ability to implement, test, and optimize systems in engine with iterative prototyping.
• Ability to work collaboratively with programmers and other designers to deliver system features.
• Solid documentation and communication skills, articulating design intent and technical constraints.
• Passion for football (soccer) games and understanding of how systems support player engagement.

Bonus Points:

• Experience working on sports titles or competitive multiplayer games.
• Familiarity with networked gameplay replication, gameplay abilities, and data-driven systems.
• Experience with Unreal Engine C++ integration, data asset workflows, and gameplay scripting conventions.
• Ability to leverage player data and analytics to refine systems over time.
• Experience designing systems for live content cadence, progression balance, and seasonal features.

What We Offer:

• Opportunity to influence core systems in a major AAA football game and work on cutting-edge features.
• Cross-discipline collaboration with designers, engineers, and live operations teams.
• Competitive compensation, and benefits.
• Career growth opportunities into Senior or Lead Technical Design positions.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re looking for a Game Designer - Live Ops to help drive the design and execution of dynamic live content, events, and engagement systems for our AAA European football video game built in Unreal Engine 5. You’ll work closely with cross-discipline teams to launch compelling in-game experiences that boost engagement, retention, and long-term player satisfaction.

This role is ideal for a designer who enjoys balancing creative live events with data-informed iteration and thrives in a collaborative environment focused on continuous live service excellence.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2+ years of professional experience in game design, including live ops, event design, or related fields.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Design and implement live events, campaigns, challenges, missions, and thematic content that drive player engagement and retention.
• Configure and tune live ops content within tools and pipelines, supporting seamless integration with core gameplay and progression systems.
• Collaborate with designers, engineers, production, analytics, and monetization teams to launch live updates and seasonal content.
• Iterate live content based on player data and analytics to improve experiences and achieve KPIs (e.g., engagement, retention, revenue).
• Ensure live ops initiatives are aligned with the game’s economy, progression, UX, and overall design vision.
• Write clear, structured design documentation and communicate your ideas effectively to stakeholders.
• Participate in the live ops lifecycle from concept to post-launch tuning and optimization.

Requirements:

• Experience designing live events, content updates, or engagement features for live games (AAA or live service preferred).
• Strong understanding of player engagement loops, live content pacing, and retention strategies.
• Ability to collaborate closely with cross-functional teams and adapt to evolving live game demands.
• Comfortable working with analytics and using data to inform design iterations and improvements.
• Excellent communication skills, both written and verbal, to articulate live ops design and rationale.
• Passion for football games and understanding of how live content supports player excitement and longevity.

Bonus Points:

• Experience with live servicing in a live service or free-to-play game context.
• Familiarity with Unreal Engine 5 workflows and how design connects to content pipelines.
• Experience integrating live ops features with economy systems, progression, and monetization.
• Basic experience with tools such as spreadsheets, analytics dashboards, and event scheduling systems.

What We Offer:

• A role on a globally anticipated AAA European football title with long-term live support.
• Opportunity to collaborate with experienced designers, engineers, and live ops specialists.
• Competitive salary and benefits.
• Growth and development opportunities into senior live ops or systems design positions.

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.

This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.

You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.

How You'll Shape the Experience:

• Drive new business within large multifamily operators and regional portfolios.

• Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.

• Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach

• Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.

• Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.

• Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.

• Identify new business opportunities and grow market share across national and regional property management portfolios.

• Provide market feedback to inform product innovation and positioning.

• Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.

• Perform additional duties as assigned.

The Skills That Set You Apart:

• 8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.

• Undergraduate degree preferred; equivalent relevant experience will also be considered.

• Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.

• Track record of exceeding quota in a consultative sales environment.

• Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.

• Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy

• Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

• Highly motivated self-starter with the ability to work independently from a home office.

• Ability to command a room with C-level audiences and translate complex data into business outcomes

• Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Where You'll Connect & Collaborate:

• This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.