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DEPLOY has been retained to find a Reporting & Data Architect Lead combines advanced reporting development with enterprise-level data governance and architectural leadership. In this role, you will own our client's enterprise reporting platform—designing robust Power BI solutions, managing shared data models, and ensuring the reporting environment remains secure, scalable, and high-performing.

You will also own our client's enterprise reporting standards and governance framework, ensuring reporting across all departments is consistent, trusted, and aligned with best practices. This includes defining reporting conventions, reviewing changes, onboarding departmental report creators, and stewarding enterprise reporting assets such as certified datasets and endorsed reports.

At the enterprise level, you will architect our client's data framework—defining how data is structured, named, documented, and shared across ERP, operational, manufacturing, and corporate systems. You will own the enterprise data dictionary, the centralized semantic model, and key architectural decisions around Microsoft Fabric and other data tooling. This role interacts frequently with executives to align data strategy with organizational growth and reporting needs.

Key Responsibilities

Enterprise Reporting (Hands-On Development)

• Build, optimize, and maintain enterprise-grade Power BI reports, dashboards, datasets, and data models.
• Develop and govern shared semantic models and reusable datasets that power enterprise-wide reporting.
• Use Microsoft Fabric, Dataverse, and related ETL/data management tools to shape and integrate reporting data sources.
• Manage dataset refresh schedules, performance tuning, workspace organization, gateway configuration, and reporting system reliability.
• Implement row-level security (RLS), workspace access patterns, and enterprise reporting permissions—Responsible, with the Director of Technology Accountable.
• Manage reporting governance artifacts including certified datasets, endorsed reports, and enterprise workspace standards.
• Support reporting scalability as our client grows (new factories, new business units, new product lines).

Enterprise Reporting Standards & Governance

• Own our client's enterprise reporting standards framework, covering naming conventions, modeling patterns, documentation practices, lifecycle management, visual design standards, and change control.
• Govern reporting development and deployment across the organization to ensure consistency and prevent duplicate or conflicting models.
• Review and approve reporting change requests, data model modifications, and access requests.
• Lead documentation and enablement for departmental report creators through training, guidance, and structured onboarding.
• Provide strategic direction around reporting maturity, sustainability, and enterprise alignment.

Enterprise Data Architecture

• Design and maintain our client's enterprise data architecture framework across ERP, operational, manufacturing, and corporate systems.
• Own the enterprise data dictionary, defining canonical field names, table structures, business definitions, and version control practices.
• Build and govern the centralized semantic model that powers reporting across the company.
• Advise and strongly influence enterprise-level decisions around Microsoft Fabric, data modeling strategy, and long-term architectural direction—and own the work that follows those decisions.
• Collaborate with engineering and system owners to coordinate schema changes, data integrations, and cross-system alignment.

Leadership & Collaboration

• Partner with C-suite and senior leaders to define reporting roadmaps, enterprise priorities, and data strategy.
• Communicate complex architectural concepts in clear, business-friendly terms.
• Lead cross-functional initiatives that require unified data structures or scalable reporting.
• Apply automation (Power Automate, Fabric pipelines) and AI tools to improve reporting efficiency, data quality, and governance workflows.

Ideal Candidate Profile

• Deep hands-on expertise with Power BI, Microsoft Fabric, data modeling, and cloud data platforms.
• Track record of establishing and enforcing enterprise reporting standards and governance.
• Strong architectural intuition: semantic modeling, master data definition, cross-system alignment, and scalable design.
• Able to operate as both an individual contributor and a strategic leader.
• Experience managing reporting governance artifacts (certified datasets, endorsed reports, workspace strategy).
• Comfortable influencing architectural decisions and guiding technical execution.
• Strong command of foundational tools and languages such as:
• DAX
• Power Query / M
• SQL
• Fabric pipelines / ETL tooling
• Experience with automation and AI-assisted analytics workflows.

Executive Assistant and Office Manager

This is a temporary position, with an expected start/end timeline from mid June 2026 through the end of December 2026.

To apply for this position, please email your resume to with the subject line “Bromley EA Temp Position”.

Salary Range: $90,000-$100,000/year salary base

Medical, Dental, Vision, 401K, Vacation & Sick PTO

This is an on-site role based at our 5th Avenue office near Union Square. Candidates must be able to commute to the NYC office five days per week. Hours are M-F from 8:30am - 5:30pm. 

The Executive Assistant/Office Manager will play a critical support role for the CEO and Chairman of the firm and facilitate the functioning of the entire office. You will serve as the primary administrative partner to the CEO, acting as a gatekeeper, liaison, and strategic support resource. In addition to executive support, you will oversee light office management and HR coordination responsibilities to ensure smooth day-to-day operations for our 12-person Manhattan office. 

The Executive Assistant will have the ability to work independently on projects, from conception to completion with minimal oversight, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. The Executive Assistant should be a natural leader who’s friendly and warm with an approachable demeanor. He or she will be a proactive, intuitive, resourceful, and technologically savvy problem solver who anticipates executive needs.

It is important for the candidate to have a polished, professional presence and be comfortable and experienced with interacting with senior level executives within and outside the Company. This position presents an ideal opportunity for a person to work at a dynamic family run entrepreneurial real estate company, to be a part of its growth and to elevate the position to facilitate growth initiatives.

Key Responsibilities

Executive Support

• Provide high-level daily administrative support to the CEO, including managing heavy email correspondence.
• Manage a complex and frequently shifting calendar, keeping CEO on time for appointments/meetings, prioritization, prepare for upcoming events/meetings.
• Coordinate detailed travel itineraries for frequent domestic travel.
• Support the Chairman and Founder as needed for miscellaneous tasks.
• Collecting and organizing tax documentation for accountants for business entities and family foundation.
• Support for AI initiatives to be incorporated into daily office operations.
• Monthly expenses department coding on corporate credit cards.
• Maintain internal leasing/financial/tracking documents to be updated and filed in both hard copy and electronic formats.
• Occasional personal tasks to be completed, no more than 15% of workload.

Office Management & HR Support

• Act as a central point of contact for the 12-person Manhattan office.
• Planning & executing of company wide Annual Meeting in November with support of COO.
• Coordinate with vendors & manage invoices, office supply orders & restocking, FedEx & USPS mailings
• Work closely with COO and a third-party PEO company to help manage employee benefits and ensure compliance with state and federal employment laws, manage open enrollment & new employee set up.
• Assist with the hiring process, including but not limited to job posting, resume review, initial screenings, setting up second & third round interviews, and onboarding once hired.
• Planning volunteer days and office activities.

Education & Experience Requirements

• 5+ years of direct experience supporting a CEO, C-Suite, or senior-level executive.
• BA/BS degree or higher in a relevant field.
• Notary Public license in New York (will be required to obtain if not already licensed).
• Demonstrated experience within the real estate industry strongly preferred.
• Must be able to commute to the NYC office five days per week (M-F).

Required Skills

• Exceptional organizational skills with the ability to prioritize and manage multiple tasks seamlessly while maintaining excellent attention to detail and anticipating needs.
• Proven ability to achieve high performance goals and meet deadlines with minimal oversight and be independently resourceful.
• High level of discretion and professionalism while handling sensitive financial and personal matters.
• Proficiency in Microsoft Office, Google Workspace, and Zoom. Familiarity with LinkedIn, Box, Roboform, Gemini, and NotebookLM.

About Bromley Companies

The Bromley Companies ( ) is a 54 year-old entrepreneurial, integrated real estate investment and management company based in NYC with several million square feet of office, retail, student housing, and industrial properties. The position is located in New York City with coordination between other offices located in Illinois and Florida.

What We Do:

SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.

With a growing client base and an expanding range of services, SMK is seeking a Construction Project Manager to join our team in the Greater Boston Area.

Company Culture:

SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues’ voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK’s culture alongside us.

Opportunities for Growth:

SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.

Why SMK

SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.

We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.

At SMK, you’re not just filling a role, you’re joining a group of professionals who respect each other’s expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.

The Role:

SMK is seeking an experienced Construction Project Manager to coordinate and supervise a diverse portfolio of contracts, primarily in the infrastructure field (highway/bridge or transit). The ideal candidate should have experience in Civil and Structural construction projects as well as having experience in general construction methodologies, disciplines and procedures. 

Ideal Candidate

The ideal candidate is an experienced construction professional with a strong background in civil and structural infrastructure projects who excels in a client-facing, consulting-oriented environment. They possess the ability to clearly visualize construction sequencing and phasing and to lead the development of thoughtful, practical build strategies that balance feasibility, risk, schedule, and cost.

They are comfortable managing project-level internal teams that may include estimators, schedulers, and assistant project managers, providing direction and coordination to ensure project objectives are executed efficiently and consistently. This individual can bring together work from different team members into clear, consistent deliverables.

The ideal candidate brings strong written communication skills and is experienced in independently authoring professional reports, technical memoranda, and narratives. They are equally adept at reviewing and quality-controlling the work of others, ensuring analytical rigor, clarity, and consistency before deliverables are issued to clients.

Highly organized and analytical, this individual can manage multiple projects and priorities while maintaining attention to detail. They communicate clearly and confidently, exercise sound professional judgment, and are comfortable representing SMK in discussions related to constructability, scheduling, cost, and risk.

They value collaboration, mentorship, and continuous improvement and are motivated by contributing to a close-knit, high-performing team. Adaptable and proactive, the ideal candidate is willing to step beyond their core responsibilities when needed to support colleagues, strengthen client relationships, and help grow the firm.

Key Responsibilities:

In this role, you will be responsible for a variety of tasks, including:

• Conducting site visits to enforce project requirements while recording project progress and assisting in the resolution of field issues.
• Preparing and reviewing submittals, RFIs and other official project correspondence.
• Attending and leading project issues, progress and change order negotiation meetings.
• Performing reviews of design documents for: (1) Compliance with project requirements; (2) Interdisciplinary coordination; (3) Analysis of conceptual feasibility and review for fatal flaws.
• Reviewing design plans and specifications to: (1) Propose means and methods build strategies with phasing and sequencing in report format; (2) Evaluate constructability, risk, delay, and cost overrun mitigation.
• Ability to develop and manage the development of: (1) Construction cost estimates; (2) Claim reviews and performing change order analysis; (3) Schedules using Primavera P6 and phasing methodology for construction activities; (4) Reviews on contractor schedule updates, time impact analyses and recovery efforts while proposing solutions to scheduling issues.
• Performing and presenting Risk Assessments and Value Engineering studies.
• Monitoring and tracking SMK project budgets.
• Assisting in the development and preparation of scope and fee proposals to clients.
• Supervising and mentoring entry level project management staff.

Key Attributes:

• Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
• Ability to read, understand and interpret design drawings, specifications, and schedules.
• Exceptional written, verbal, and organizational skills.
• Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
• Ability to think critically and think of solutions to complex problems in a dynamic environment.
• Sound judgment and confidence when engaging directly with clients.
• Ability to manage priorities and handle multiple tasks at once.
• Willingness to assist with other non-project management tasks as needed.

Qualifications:

• A Bachelor’s degree in Construction Management, Engineering, or a related field.
• A minimum of 7+ years of Project Management related experience in the civil heavy construction/transportation field.
• 5+ years experience with concrete placement, earth support systems, deep foundation construction, marine construction, structural steel erection, structural demolition, highway construction, drainage system construction, Interstate Highway traffic controls, environmental protection systems and field survey/layout.
• Required proficiency in Bluebeam and Microsoft Office 365.
• Experience with HCSS, Bid2Win, and/or Estimating Link
• Experience with Primavera P6 or Microsoft Project
• Valid driver’s license and access to a personal vehicle.
• Authorization to work in the United States.

Additional Employment Information:

• Full-time salaried position.
• Annual starting salary of $120,000 to $160,000, dependent on experience.
• Paid Time Off.
• Eleven days of holiday pay.
• Generous retirement plan contribution.
• Paid office parking.
• Cell phone allowance.
• Medical and dental insurance.
• Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
• Primary work location is office-based, with occasional site visits throughout New England.

Note to Applicants

This role requires significant experience in Civil (Heavy) Construction field, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.

Equal Employment Opportunity Statement:

SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.

You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2–5 years of professional game design experience on shipped titles.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
• Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
• Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
• Contribute to documentation including design specs, tuning notes, and mode rule definitions.
• Participate in playtests and use feedback and player telemetry to evolve and balance systems.
• Maintain knowledge of contemporary football titles and player expectations to inform mode design.
• Support iteration throughout development, balancing mode depth with accessibility and replayability.

Requirements:

• Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
• Strong understanding of game mode design, progression loops, and player engagement systems.
• Excellent communication skills and ability to collaborate with programmers and other designers.
• Passion for football (soccer) games and appreciation of how different game modes drive engagement.

Bonus Points:

• Experience designing online or competitive game modes, progression systems, or live features.
• Comfortable working with data and telemetry to drive design decisions.
• Familiarity with football culture, leagues, progression expectations, and live content pacing.
• Experience with prototyping tools or scripting languages beyond Blueprints.
• Experience contributing to documentation and tuning spreadsheets.

What We Offer:

• A chance to define cutting-edge football game modes at a AAA level.
• Collaboration with an experienced team across design, UX, engineering, and live ops.
• Competitive salary, and benefits.
• Opportunity for professional growth into senior design roles.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.

You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
• At least 2 shipped AAA titles, bonus points for sports titles.

What You'll Work On:

• Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
• Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
• Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
• Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
• Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
• Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
• Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
• Mentor and guide other designers in systems methodology and UE5 workflows.

Requirements:

• Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
• Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
• Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
• Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
• Excellent communication skills and experience working with multidisciplinary teams.

Bonus Points:

• Experience on a sports or competitive multiplayer title, especially football/soccer games.
• Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
• Familiarity with live service design, seasonal content, or event-driven progression systems.
• Experience using analytics tools or telemetry to inform and refine design decisions.
• Prior mentoring or team leadership roles within design.

What We Offer:

• Opportunity to shape the core systems behind a next-generation AAA European football franchise.
• Highly collaborative environment with top designers, programmers, animators, and technical teams.
• Competitive compensation, and benefits.
• Career growth into leadership or cross-discipline strategic design roles.

About Us:

Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.

Security Advisory: Beware of Frauds

Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.

As the Data Analyst, Strategic Insights & Visualization you will play a dual role within our data organization: you will be the primary storyteller for our business performance, but you will also be a hands-on technical practitioner responsible for the integrity of our reporting suite. You won’t just build dashboards; you will define the metrics that drive our strategy. Whether it’s untangling a complex business logic request, auditing data quality in our Power BI apps, or partnering with business leaders to prioritize their roadmaps, you will lead with data. If you are a proactive problem-solver who loves to turn raw numbers into actionable business narratives, this is the role for you.

Responsibilities

Technical Execution

• Reporting & Visualization: Act as the primary resource for building and maintaining Power BI reports and dashboards. Personally manage the end-to-end deployment of Power BI Apps, ensuring high performance and intuitive user experiences.
• Metric Logic: Write and optimize the SQL and DAX required for complex business logic. Work with the data engineering team to pull the necessary data across source systems. Take ownership of metric definitions to ensure consistency across all departments, from ERP inventory tracking to Ecommerce sales performance.
• Support & Triage: Manage the support queue for reporting incidents. Investigate data discrepancies, perform root cause analysis on quality issues, and ensure that our "source of truth" remains accurate and trusted by the organization.

Leadership & Operations

• Data Governance: Lead the development and maintenance of the enterprise data dictionary and business glossary. Ensure that all technical terms are translated into clear business language for non-technical stakeholders.
• Quality Control: Define and implement data quality rules and readiness scoring. Monitor data freshness and completeness, proactively alerting the engineering team when pipelines impact reporting SLAs.
• Security & Access: Help define access control and data security within the reporting environment, ensuring that users have the appropriate permissions and that sensitive data is protected according to company standards.

Stakeholder Collaboration

• Business Liaison: Act as the primary bridge between the data team and business leaders. Translate vague requests ("we need better inventory insights") into clear technical requirements and prioritized project milestones.
• Domain Prioritization: Participate in quarterly planning to sequence requests for Ecommerce, ERP, and Operations. Collaborate with the AI/ML team to prioritize use cases and define KPIs for advanced analytics initiatives.
• Self-Service Enablement: Conduct work sessions with business users to promote BI tool adoption and empower departments to perform their own ad-hoc analysis.

Experience, Skills, & Ability Requirements

• Bachelor’s degree in Business Analytics, Statistics, Information Systems, or equivalent professional experience
• 3+ years of hands-on experience in a Data Analyst or Business Intelligence role, preferably supporting Ecommerce or Retail operations.
• Proven track record of translating complex business requirements into robust, automated analytic reports and dashboards.
• Strong SQL skills and the ability to write complex queries to extract and transform data
• Proven proficiency in Power BI and DAX; experience managing Power BI service, workspaces, and app deployments.
• Strong understanding of data modeling concepts, specifically Star Schema and dimensional design.
• Experience with Microsoft Fabric or the Azure data stack.
• Proactive attitude toward data quality and a "details-matter" mindset when auditing reports.
• Excellent communication skills with the ability to explain complex data trends to executive stakeholders.
• Familiarity with Tableau.
• Microsoft Certified: Power BI Data Analyst Associate (PL-300).
• Experience modeling datasets (such as inventory, sales, or web performance) to identify trends, correlations, and performance gaps.
• Knowledge of basic Python for advanced forecasting or data manipulation.

What We Offer

• Health, dental, and vision benefits
• Paid parental leave
• 401(k) with employer match
• A culture of meritocracy that fosters ongoing growth opportunities
• A stable, growing family-owned company that looks after its employees

Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Company Description

Bibliotheca has been partnering with libraries around the globe for over 50 years, transforming how libraries meet the ever-evolving needs of their communities. With a vision of reinventing the future of libraries, Bibliotheca leverages integrated technology to create seamless, intuitive, and inclusive library experiences for both patrons and staff. Serving over 30,000 libraries worldwide, the company combines global insights with localized support to ensure libraries are prepared for the demands of modern service. Bibliotheca is driven by a commitment to inspiring and delighting diverse library users wherever they are.

Role Description

Administer contracts from initiation through completion, ensuring compliance with company policies and procedures. Review and coordinate contract terms with internal teams and vendors, manage amendments, and maintain accurate electronic records using DocuSign or similar tools. Track contract status, performance, and compliance through reporting and documentation management. 

This role requires a detail-oriented, self-motivated professional who can communicate effectively across teams and understand company objectives to minimize risk. Working under general guidance, the Contracts Administrator supports contract compliance, maintains required customer documentation and certifications, and reviews purchase orders as needed while collaborating with sales, marketing, product management, customer service, and finance. 

Qualifications

• Manage the contract life cycle, ensuring timely approvals, accurate records, and monitoring expirations and renewals.
• Review RFP's, contracts, and purchase orders to ensure terms, conditions, and requirements are understood and addressed.
• Draft sales agreements using company templates and coordinate response to customer contract terms with internal teams.
• Maintain accurate and up-to-date contract documentation, including certifications insurance requests, and vendor forms.
• Communicate with customers and internal stakeholders via phone, email, meetings, and conference calls, resolving issues, and supporting problem solving.
• Research certifications, applicable state contracts, and develop working knowledge of company products and the library market.
• Bachelor’s degree in business administration, Finance, Law, or a related field
• Ability to work both independently and collaboratively in a hybrid work setting
• Attention to detail and strong organizational abilities
• Familiarity with library systems or related industries is an asset

About Us:

Longbridge is building a next-generation AI investing app designed to help everyday investors learn, build confidence, and take action. As investing behavior shifts toward mobile-first experiences and AI changes how people interact with financial products, we’re building an experience that’s simpler, more intuitive, and grounded in trust. We’re a fast-moving, high-ownership team operating in a highly regulated environment. We care deeply about customer outcomes, clarity, and execution quality—and we measure what matters.

The Role

Lead and scale Longbridge’s U.S. Customer Support function during a critical phase of

growth. As Customer Support Manager, you will oversee daily support operations, develop

high-performing team members, and build the scalable processes needed to support a

rapidly expanding brokerage platform.

This is a high-impact leadership role for an experienced professional (5+ years) with a

background in regulated financial services, fintech, or brokerage environments. You will

partner closely with Operations, Compliance, and Product teams to ensure our support

organization delivers exceptional customer experiences while maintaining regulatory rigor.

We’re looking for a hands-on leader who thrives in fast-paced environments and is excited to

build support infrastructure that scales

Key Responsibilities:

Team Leadership & Development

• Lead, manage, and develop a team of Customer Support Analysts.
• Conduct ticket quality reviews, performance coaching, and ongoing feedback sessions.
• Establish, monitor, and continuously improve SLA and response time standards.
• Support hiring, onboarding, and training of new support team members.
• Foster a culture of accountability, customer-first thinking, and operational excellence.

Customer Support Operations

• Oversee daily support operations across Zendesk (email, chat, phone).
• Monitor ticket queues to ensure timely and accurate resolution.
• Develop and maintain escalation procedures related to account opening, funding (ACH/wires), trade status inquiries, platform navigation, and regulatory/compliance matters.
• Ensure appropriate escalation of complex trading, compliance, or regulatory issues to internal partner teams.
• Drive adherence to quality standards and regulatory requirements.

Documentation, Metrics & Process Improvement

• Develop, document, and maintain support team SOPs and internal workflows.
• Track support KPIs and performance metrics; analyze trends and identify areas for improvement.
• Collaborate cross-functionally with Operations, Compliance, and Product to address root causes and improve the customer journey.
• Continuously enhance internal knowledge systems to support scale and efficiency.

Requirements:

• 5+ years of experience in financial services, fintech, brokerage operations, and/or customer support.
• Prior experience managing and developing a customer support team.
• Exceptional written and verbal communication skills.
• Strong attention to detail and ability to operate within regulated environments.
• Proven ability to work cross-functionally with Operations, Compliance, and Product teams.
• Comfortable building and improving processes in a fast-paced, high-growth environment.

Nice to Have:

• Experience managing Zendesk or similar customer service ticketing platforms.
• Background in fintech or brokerage environments.
• Understanding of ACH, wires, trading fundamentals, and the brokerage account lifecycle.
• FINRA SIE and/or Series 7 licenses.

Executive Assistant to the CEO, CFO and C-Suite Team, Boston, Mass, Hybrid

A global and innovative energy solutions company is seeking an exceptional Executive Assistant to serve as a true “right hand” to the CEO, CFO as well as help others on the C-Suite team with some administrative work. This is not a traditional administrative role, but a relational, and trust-based partnership designed to amplify the CEO's CFO’s effectiveness, clarity, and presence. The Executive Assistant will act as a stabilizing force, thoughtful gatekeeper, and intuitive collaborator, someone who understands not only what needs to be done, but how and when to do it in a way that respects people and priorities. Excellent skills using AI is a MUST as well as a “can do” problem solving persona. This is 3 or 4 days in the office depending on what is going on.

About the Job:

Trusted Partner & Strategic Support

• Act as a thought partner and sounding board, offering perspective, feedback, and quiet counsel when needed.
• Anticipate needs and proactively remove friction before issues arise.
• Prepare the CEO/CFO for meetings and conversations with context and background information; leverage AI to draft, summarize analyze and prepare materials.

Time, Energy & Focus Management

• Manage a complex and fluid calendar with an understanding of priorities and relationships, .
• Protect the CEO and CFO’s time by thoughtfully filtering requests and creating space for strategic thinking.
• Coordinate domestic and international travel including detailed itineraries.

Communication & Relationship Management

• Serve as a warm, professional liaison between the CEO/CFO and internal teams, partners, and external stakeholders.
• Draft and manage correspondence on the CEO and CFO’s behalf, ensuring tone, values, and intent are consistently reflected.

Information Flow & Follow-Through

• Distill information into clear, actionable insights for the CEO and CFO; create and edit PowerPoint presentations.
• Track commitments, decisions, and follow-ups to ensure momentum and accountability.
• Support special projects and initiatives that require coordination, and thoughtful execution.
• Plan quarterly meetings and events, dinners

About You

• Bachelor’s degree required.
• At least 5 years of experience supporting busy C-Suite executives, preferably in the tech or finance space and someone who thrives in a start- up type firm mentality.
• Strong written and verbal communication skills.
• High proficiency with Microsoft Office Suite
• Up to date and use AI Tools for daily work to increase productivity and improve processes
• Handle highly sensitive information with absolute discretion.
• High emotional intelligence and sound judgement.
• You thrive in ambiguity and are energized by anticipating needs rather than reacting to them.
• You value discretion, loyalty, and long-term partnership.
• You are highly organized, detail-oriented, and capable of managing multiple priorities without losing sight of the human element.
• You communicate with warmth, clarity, and confidence You bring polish and presence, while remaining grounded and approachable with a “high touch” service and team mentality.
• Base Salary, Discretionary Bonus, 100% Medical Health Care Coverage for Employee, Unlimited PTO

Job Description

Precision Tile Works, Inc, a 20-year-old South Central PA based commercial ceramic tile contractor is seeking to hire an experienced Office Administrator to support our expanding, project-driven construction operations. This position plays a critical role in managing daily administrative operations, accounting and bookkeeping activities, and payroll coordination. The Office Administrator serves as a primary contact between field operations, vendors, general contractors, and company leadership. This role ensures accuracy, compliance, and timely execution of all administrative and financial workflows.

This is a full-time, in-house position. Candidates must currently reside locally; relocation applicants will not be considered.

Responsibilities:

Administrative & Office Management

• Manage all business licenses, permits, certifications, and renewals
• Process incoming contracts, prepare documents for execution, and archive fully executed agreements
• Maintain company calendars, meetings, and schedules
• Scan, organize, and file contracts, correspondence, and project documentation (digital and physical)
• Manage OCIP/CCIP enrollments and submit required monthly payroll reports
• Prepare and submit certified payrolls as required
• Request, track, and submit Certificates of Insurance (COIs) for all active projects
• Prepare, verify, and track General Contractor and supplier lien waivers
• Handle company notary requirements
• Screen, log, and route incoming calls and communications
• Maintain office supply inventory and place orders as needed
• Coordinate and support year-end tax preparation and document submission to company accountant

Accounting & Bookkeeping

• Perform daily bookkeeping functions including accounts payable and receivable
• Review vendor invoices against purchase orders and job cost spreadsheets; resolve discrepancies with vendors
• Reconcile bank and credit card accounts monthly using QuickBooks Online
• Track job costs including supplier invoices, subcontractor payments, and labor hours
• Prepare monthly project summaries to support billing and financial review
• Prepare and submit monthly AIA billings by the 20th of each month and review past-due items with ownership
• Track Sales and Use Tax liabilities and prepare quarterly filings
• Process and deposit incoming checks
• Compile and submit 1099 documentation for year-end reporting
• Coordinate with the company accountant on complex accounting matters

Payroll

• Track employee hours by job using Intuit Time, GPS data, and employee confirmations
• Process weekly employee payroll using QuickBooks Assisted Payroll
• Process weekly subcontractor payments in coordination with the project management team

Qualifications and skills:

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Proficiency with QuickBooks Online
• Demonstrated bookkeeping and accounting experience, preferably in construction or a project-based environment
• Must have a professional demeanor and be knowledgeable of proper email etiquette
• High attention to detail with the ability to prioritize and manage multiple deadlines simultaneously

Job Type:

• Full-time in-house position
• Remote access available but office time is imperative

Compensation and Benefits:

• Competitive compensation package
• Health insurance (Medical)
• Paid time off (vacation and holidays)
• Year-end company bonus based on performance
• Early Friday dismissals during summer months

Pay: $40,000.00- $55,000.00 per year

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.