Interstate Logistics Systems Inc Jobs in Usa

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Warehouse Logistics Manager
Salary not disclosed
Miami, FL 3 days ago

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)


About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.


Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."


Position Summary:


As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.


Core Responsibilities:


  • Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
  • Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
  • Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
  • Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
  • Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
  • Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
  • Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
  • Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives


Must-Have Requirements:


  • Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
  • Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
  • Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
  • Automation Technologies such as Locus Robotics, AutoStore or similar
  • On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
  • Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
  • Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
  • US work authorization - must be legally authorized to work for any US employer without sponsorship requirements


Preferred Qualifications:

  • Multi-site warehouse or distribution experience
  • Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution


What Makes This Role Unique:


Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.


Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.


Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

Not Specified
Logistical Planner
Salary not disclosed
Oakland, CA 2 days ago

Title: Logistical Planner

Location: Oakland, CA

Mode: Hybrid

Duration – 16+ month

Type: Contract w2

TOP THINGS LOOKING FOR:

1. Demonstrated proficiency in inventory management, statistics, forecasting and forecasting methods with an understanding of their financial and operational impacts.

2. Hands-on SAP experience, and knowledge of lean six sigma concepts.

3. Strong analytical, organizational, decision making, presentation, and interpersonal skills

4. Strong Excel knowledge and experience, especially with VLOOKUP, Pivot Tables, Conditional Formatting, General Formulas, Shortcut Keys

TOP SKILL SETS LOOKING FOR IN A CANDIDATE:

Hands-on SAP experience

Strong Excel knowledge and experience, especially with VLOOKUP, Pivot Tables, Conditional Formatting, General Formulas, Shortcut Keys

Strong analytical, organizational, decision making, presentation, and interpersonal skills

Job Responsibilities

• Oversee supply planning function for a complex and diverse set of multiple material categories.

• Review and release purchase requisitions, initiate stock transfers, and expedite with vendors as needed to meet project start dates.

• Closely coordinate and communicate allocation plans in the event of material shortages.

• Provide off-hour material procurement and expediting support during storms and other emergencies.

• Interacts with program management, construction, and business finance organizations regularly to socialize supply plans and related assumptions.

• Maintain SAP planning parameters in alignment with forecasts that achieve target fill rate and inventory turnover performance.

• Presents findings and makes recommendations to function management

• Coach peers in supply planning concepts and lead continuous improvement efforts utilizing lean six sigma tools

Not Specified
Operations Manager I - Operations Manager (Supply Chain/Logistics)
Salary not disclosed
Grand Prairie 4 days ago
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments? Do you have a proven ability to recruit, train, develop, communicate with and retain team members? Do you have a demonstrated ability to develop forward looking plans and turn those plans into successful execution? Do you have a proven ability to effectively manage financial resources? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals.

We are seeking a candidate to provide leadership at one of our warehousing operations.

The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary: Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation.

Develop forward looking plans and turn those plans into successful execution.

Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan.

Implement and maintain an incident free safety culture at the operation.

Opportunity Details: Schedule : Monday
- Friday
- Hours: 7:00AM
- 4:30PM
- Until work is complete (Hours vary depending on business needs) Experience: Transportation management background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills.

Supporting warehouse associates.

Salary: $85,600
- $115,600 + Position is bonus eligible up to 30% of the base salary Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure.

To learn more visit Major Responsibilities: People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that we recruit, hire, train, develop and retain quality associates.

• Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members • Establish and sustain strong and effective relationships with associates, the customer, and supporting departments Operations • Meet or exceed all customer key performance metrics and objectives • Interact daily with local customer to ensure existing and emerging customer needs are understood • Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

Finance • Develop and execute annual financial and operating plan • Lead the operation with integrity to meet or exceed the Business Plan targets • Identify issues with the operating metrics and P&L and make required adjustments in a timely manner • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.

Safety • Lead a culture of safety through personal example • Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place • Proactively identify and correct unsafe conditions, work processes, and behaviors • Ensure compliance with all applicable regulatory agencies and company policies and procedures • Coach through safety observations Growth/Customer Experience • Identify opportunities for continuous improvement and challenge the status quo • Execute a process to track and record value delivered to the customer • Identify and seize profitable business opportunities for the customer and Penske • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Fleet/Assets • Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency • Contribute to equipment specification at time of start-up and renewal • Build a strong working relationship with local PTL district and other equipment vendors • Other projects and tasks as assigned by supervisor Qualifications: • 4
- 6 years related functional experience.

• 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management required • High School degree or equivalent required • Bachelor's Degree preferred • Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required • Must have ability to connect and build rapport and relationships with associates and external customers at all levels • Must have ability to work efficiently with time management and organizational skills with follow-up and follow through • Ability to manage through a problem and think and make decisions independently • Demonstrated ability to develop and execute annual financial operating plan • Ability to drive process improvement and lead change • Must demonstrate ownership & responsibility for running the operation with a sense of urgency • Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.

With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain Job Family: Common Address: 730 E Trinity Blvd Primary Location: US-TX-Grand Prairie Employer: Penske Logistics LLC Req ID: 2601305
Not Specified
Supervisor, Logistics - NADC (East Windsor, NJ)
🏢 Getinge
Salary not disclosed
East Windsor, NJ 2 days ago


With a passion for life



Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.



Are you looking for an inspiring career? You just found it.



With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.


The Supervisor, Logistics role is a full-time and onsite position at our East Windosr, NJ location.



Job Overview
The Supervisor, Logistics is responsible for providing leadership, overseeing warehouse personnel and procedures in the daily departmental operations.
The position is responsible for resolving all order issues Pertaining to warehouse functions.



Job Responsibilities and Essential Duties



* Supervise all Receiving/Outbound functions and personnel (direct/indirect)
* Supervises the distribution, efficiency and utilization of the daily workload
* Ensure quality through use, adherence, compliance to policies and procedures as laid out by the governing authorities
* Effectively communicates, coordinates all departmental and fiscal responsibilities to the team
* Resolves all discrepancies, nonconformance and handling of merchandise per policy.
* Ensures a clean and safe work environment daily.
* Ensures that associates are trained and compliant to carry out their assigned duties.
* Ensures all the warehouse plant and equipment is in proper operating condition
* Ensures GDP, Continuous Improvement initiatives/projects are incorporated
* Maintains the quality and regulatory management system


Specific Tasks
* Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and good condition of shipments.
* Resolves all order issues, ensures all the international paperwork is completed and the shipping of merchandise per regulation.
* Oversee warehouse supply needs, cardboard, pallets, shrink wrap and so forth.



Minimum Requirements
* College Degree preferred or an equivalent combination of education and relevant work experience.
* A minimum of 5 years' Supervisor experience.
* A minimum of 3 years utilizing automated computer-based transaction-oriented systems at the proficient level.



Required Knowledge, Skills and Abilities



  • Able to multi-task and handle administrative tasks with high attention to detail.
  • Strong time management skills and ability prioritize and multi-task in a highly demanding environment.
  • Communication and interpersonal skills are essential.
  • Ability to respond to customer needs in a proactive manner.
  • SAP, Blue Yonder or a related system skill preferred.
  • Intermediate skills in Microsoft Word, Excel and Outlook.
  • Has working knowledge of QMS
  • Bilingual in English and Spanish strongly preferred

Supervision/Management Of Others:
* The position supervises/manages others


Internal and External Contacts/Relationships
* Logistics cross functional team and management
* Factories, Quality/Regulatory and related Getinge functions


Environmental/Safety/Physical Work Conditions
* Ensures environmental consciousness and safe practices are exhibited in decisions
* Use of computer and telephone equipment and other related office accessories/devices to complete assignments
* May work extended hours during peak business cycles
* Physical requirements such as lifting specific weights


Quality Requirements


Build Quality into all aspects of their work by maintaining compliance to all quality requirements.


Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function).


Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function).


Attend all required Quality & Compliance training at the specified interval.


Adopt the "Beyond Compliance Quality Culture" in the work environment; always meet and exceed requirements.



Disclaimer


The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


The salary range for this position is between $71,000-$90,000 depending on experience and location.


#LI-MV1


Benefits at Getinge:


At Getinge, we offer a comprehensive benefits package, which includes:



  • Health, Dental, and Vision insurance benefits
  • 401k plan with company match
  • Paid Time Off
  • Wellness initiative & Health Assistance Resources
  • Life Insurance
  • Short and Long Term Disability Benefits
  • Health and Dependent Care Flexible Spending Accounts
  • Commuter Benefits
  • Parental and Caregiver Leave
  • Tuition Reimbursement


Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Not Specified
Logistic & Warehouse Planner
✦ New
Salary not disclosed

Logistics & Warehouse Planner

Job Description

The Logistics & Warehouse Planner is responsible for coordinating material flow, warehouse activities, and inventory levels across multiple projects. You'll work closely with warehouse leads, production teams, purchasing, and suppliers to ensure materials are available when needed—avoiding shortages, delays, or inefficiencies.

Job Summary

You'll plan and schedule deliveries, oversee warehouse allocation, track inventory levels, and align purchasing expectations to maintain a steady flow of materials throughout the operation. As a central point of communication between warehouse operations, suppliers, carriers, and internal teams, you will manage inquiries, delivery updates, schedule changes, and cancellations while keeping communication clear and consistent.

Essential Functions

Determine required materials based on production schedules and warehouse stock levels.

Generate RFQs, purchase orders, and replenishment requests as needed.

Ensure incoming materials meet specifications, quality requirements, and cost standards.

Maintain accurate inventory records and ensure consistent supply to support daily operations.

Coordinate cross-department communication on inventory needs, delivery timelines, and supplier payments.

Track warehouse throughput, inbound/outbound volumes, and material usage trends.

Schedule and oversee the receipt, storage, staging, and delivery of materials and finished goods.

Liaise with suppliers, distributors, carriers, and internal teams regarding logistics and warehouse requirements.

Manage inventory discrepancies, schedule changes, and order cancellations.

Prepare cost estimates, inventory forecasts, KPIs, and operational performance reports.

Essential Requirements

Ability to analyze demand forecasts, warehouse capacity, and material consumption.

Experience generating RFQs, purchase orders, replenishment schedules, or logistics documentation.

Knowledge of warehouse operations, material compliance, inventory control, and cost management.

Strong organizational, communication, and problem-solving skills.

Ability to prioritize tasks and work in a fast-paced environment.

Other Functions

Collaborate with quality control to ensure incoming and outgoing materials meet company standards.

Identify warehouse bottlenecks, improve material flow, and support continuous improvement initiatives.

Monitor market trends, supplier performance, and customer needs to adjust inventory strategies.

Support cycle counts, physical inventory, and warehouse audits.

Job Requirements

Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or related field (or equivalent experience).

Prior experience in logistics planning, warehouse coordination, or inventory management preferred.

Job Type: Full-time

Not Specified
Account Manager- Expedite Logistics
✦ New
Salary not disclosed
Tampa, FL 1 day ago

Account Manager (Expedite Logistics)

We’re growing at EXPRESS Logistics and hiring Account Managers to support and expand our customer base. This role is designed for logistics professionals who understand freight flow and want to own customer relationships after the sale- ensuring execution, service, and long-term account growth.

As an Account Manager, you’ll act as the central point of contact between customers, sales, and operations, managing daily freight activity while identifying opportunities to strengthen and grow each account.


What You’ll Do

  • Own day-to-day customer relationships following sales handoff
  • Manage and distribute quote requests for Expedite, and some FTL
  • Coordinate closely with sales and operations to ensure accurate pricing and execution
  • Support RFQ/RFP bid packages and account reviews
  • Monitor service performance, resolve issues, and maintain strong communication
  • Identify upsell and growth opportunities within existing accounts


What We’re Looking For

  • Experience in logistics, transportation, brokerage, or freight operations
  • Strong communication and relationship-management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented, proactive, and solution-driven mindset


Why Express Logistics

  • Established logistics provider with over 20 years in the industry
  • Growing team with clear paths for advancement
  • High-impact role supporting customer retention and profitability
  • Collaborative environment that values execution and accountability


If you have logistics experience and enjoy managing freight, customers, and relationships, we’d love to connect.

Apply here or message me directly to learn more.

Not Specified
Senior Director, Fleet & Logistics [AS-14803]
✦ New
Salary not disclosed
Cleveland, OH 1 day ago

Senior Director, Fleet & Logistics [AS-14803]

Cleveland, OH

$160,000 - $205,000 plus 20% bonus, stock options, benefits package


We are partnering with a nationally recognized retail and consumer goods leader to support their search for a Senior Director, Fleet & Logistics. This is a high‑impact, strategic role overseeing one of the largest commercial fleets in the sector and driving last‑mile delivery performance across the U.S. and LATAM. This position will report directly into senior operations leadership and will be responsible for shaping fleet strategy, improving delivery efficiency, and leading key transformation initiatives across a large, distributed network.


This opportunity requires a seasoned leader with a blend of fleet operations expertise, logistics strategy, analytical capability, and the ability to influence successfully across a broad, field‑connected organization.


***Must be based in the Cleveland, OH area- no option for remote work***



The Role:

  • Lead the full strategy, lifecycle, and performance of a 5k+ vehicle fleet (passenger cars, vans, box trucks, leadership vehicles) across the U.S. and LATAM.
  • Oversee final‑mile delivery operations supporting 500+ stores across 150 districts.
  • Direct all routing platforms and delivery planning systems, including oversight of routing changes, vehicle classification, and performance optimization.
  • Drive improvements in cost per delivery, miles per delivery, route efficiency, schedule design, and fleet utilization.
  • Partner closely with IT on the integration of a new POS system, combining order management and delivery management into a fully modernized platform.
  • Monitor networkwide delivery performance using analytics, KPIs, benchmarking, and continuous improvement frameworks.
  • Lead change management initiatives across a large and diverse field organization, including delivery teams, dispatch, and district leadership.
  • Lead and director the fleet management team
  • Build strong relationships with Sales, Operations, Safety, and IT to ensure alignment across all fleet and delivery programs.

The Candidate:

  • Bachelor’s degree is required, Master’s degree preferred
  • Experience overseeing a large commercial vehicle fleet
  • Proven background in high‑volume, rapid‑turn delivery environments
  • Strong analytical mindset, with experience using data to drive decisions and performance improvement.
  • Comfortable working directly with field teams, delivery personnel, and sales leadership in an operational setting.
  • Experience with routing systems, delivery technologies, telematics, or POS integrations strongly preferred.
  • Exceptional communication and cross‑functional influence skills, with the ability to operate within a large, matrixed organization.
  • Experience leading multi‑layer teams and developing operational leaders.
Not Specified
Logistics Dispatcher
✦ New
Salary not disclosed

Job Title: Dispatcher

Location: West Valley City, UT 84128

Schedule: 100% Onsite | Training: 8:00 AM – 4:30 PM | Post-Training: 9:00 AM – 5:30 PM

Position Type: Temp-to-Hire (TTH)

Compensation: $20.00 – $24.00/hr. D.O.E.


Position Overview:

We are seeking a detail-oriented and organized Dispatcher to coordinate daily transportation and logistics operations. This role will serve as a key point of contact between drivers, customers, and internal teams to ensure timely and efficient delivery and pickup of freight. The ideal candidate thrives in a fast-paced environment, can adapt quickly to changing priorities, and demonstrates strong communication and problem-solving skills.


Key Responsibilities:

• Schedule and dispatch drivers for freight deliveries, pickups, and shipments to meet operational timelines.

• Communicate with customers and vendors regarding delivery details, scheduling, and special requests.

• Plan and adjust delivery routes to ensure efficiency and on-time performance.

• Monitor traffic conditions and proactively resolve routing or delivery issues.

• Maintain accurate records of dispatch activity, including driver routes, delivery times, and route changes.

• Prepare and manage dispatch documentation for internal teams, customers, and vendors.

• Track truck maintenance schedules and coordinate as needed.

• Respond to incoming calls and provide support to drivers, customers, and internal staff.

• Log and address vendor or customer concerns to ensure service excellence.

• Perform additional administrative and operational duties as needed.


Qualifications:

• 2–3 years of dispatching experience in a freight, logistics, or transportation environment.

• Strong time management and ability to prioritize multiple tasks in a fast-paced setting.

• Ability to quickly adapt routes and schedules based on changing conditions.

• Excellent communication and interpersonal skills.

• Working knowledge of computer systems and dispatch/logistics software.

• Understanding of local and state traffic laws and regulations.

• Ability to read, write, and speak English.

• High school diploma or GED required.

Not Specified
Director of Reverse Logistics
Salary not disclosed
Manhattan, NY 3 days ago

Director of Reverse Logistics


The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

  • Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
  • Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
  • Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
  • Create clear performance expectations and succession plans for key roles within the department.
  • Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

  • Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
  • Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
  • Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
  • Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

  • Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
  • Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
  • Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
  • Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
  • Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

  • Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
  • Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
  • Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
  • Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

  • Bachelor’s degree required in Management, Business, Logistics, or a related field.
  • Master’s degree preferred (MBA or Operations/Supply Chain specialization).
  • Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
  • Strong experience leading teams and driving process improvements.


Physical Environment/Occupational Risks

  • This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.
Not Specified
Logistics & Warehouse Manager
✦ New
Salary not disclosed
Riverside, CA 2 hours ago

Logistics & Warehouse Manager – West Coast

Riverside, CA

$80K–$100K + Bonus


A growing operation is seeking a Logistics & Warehouse Manager to lead distribution, inventory, and transportation across a high-volume facility. This role is responsible for driving efficiency, accuracy, and continuous improvement in a fast-paced warehouse environment.


What You’ll Do

• Oversee all warehouse operations including receiving, shipping, and inventory control

• Manage inbound/outbound logistics and coordinate shipments and drivers

• Drive process improvements to increase efficiency and accuracy

• Monitor inventory, track shipments, and resolve supply chain issues

• Lead daily operations, staffing, scheduling, and productivity tracking

• Ensure safety compliance and maintain facility/equipment standards

• Analyze data and report on KPIs to improve performance


What You Bring

• Experience in logistics, distribution, and warehouse leadership

• Strong inventory control and data analysis skills (Excel required)

• Experience with fleet/transportation coordination

• Bilingual Spanish preferred

• Strong organization, communication, and leadership abilities

• Ability to work in a fast-paced, hands-on environment


This is a great opportunity for a hands-on operations leader looking to make an impact and drive continuous improvement.


Interested in learning more? Let’s connect.

Not Specified
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